MTAC Focus Group Session Notes Wednesday, November 18, 2015

Transcription

1 MTAC Fcus Grup Sessin Ntes Wednesday, Nvember 18, 2015 PAYMENT AND ACCEPTANCE Pritha Mehra, USPS VP-Mail Entry and Payment Technlgy Angel Anagnstpuls, MTAC Industry Leader, Payment Sessin: FIRST-CLASS MAIL (Sharn Harrisn, MTAC Industry Leader) DISCUSSION TOPIC Reviewed the prcess t attribute undcumented mail in the Seamless prgram. Mark Klb reviewed the new prcess being develped fr the MLOCR industry. 93 Barcde January 3, 2016, USPS t fix lgic such that 93 STIDs will nt generate undcumented mail in Seamless Discussed hw BMEU will request and handle samples fr Prmtins and Incentive Discussed the creatin f the single publicatin - Streamlined Mail Entry fr Letters and Flats New plicy publicatin will be psted n RIBBS n Mnday Nvember 23, Take publicatin t each User Grup fr cmments Add FAQ based n custmer feedback CIO Radmap reviewed key prgram timelines - Full Service, einductin, Mve Update and Seamless. The gal is t start testing f the Full Service, einductin and Mve Update prgrams in December 2015 and Seamless in February USPS discussed the pssibility f remving Merlin machines and if this is the case they will reach ut t the mailers and explain hw we will verify mail in the event that we need t remve the machines. Sharn requested that we prvide metrics in the screcard n UAA. Full-Service Assessment will begin in July 1,2016. ACTION ITEMS Check with Gary Reblin t ensure IMb Shared Mail will nt have an impact r create undcumented pieces. New Plicy Publicatin Add link t Change Lg item t take user t the specific change within the publicatin. Create FAQ based n custmer cmments n New Plicy Publicatin Display Pstage Assessment fr einductin n Mailer Screcard in the December 1, 2015 n the edc Submitter view. Payment & Acceptance Fcus Grups Nvember 2015 Page 1

2 Display Pstage Assessment fr Seamless n Mailer Screcard in the January 3, 2016 n the edc Submitter view. USPS will reach ut t the mailers and explain hw we will verify mail in the event that we need t remve the machines. Display UAA metrics n the Mailer Screcard. Currently displaying in drill under warnings. Payment & Acceptance Fcus Grups Nvember 2015 Page 2

3 Sessin: PERIODICALS (Jhn Stark, Industry Leader) DISCUSSION TOPIC Reviewed Actin Items Update n Guide t Pstage Assessment - held webinar n Octber 20, 2015 Jhn Stark prvided Task Team 23 with industry feedback n the Pstage Assessment Guide Enterprise Payment Grup addressed the fllwing items: USPS prpses Peridicals and Pending Peridicals plan t link their advanced depsit pstage payment accunt t Enterprise Payment accunt with the PstalOne! implantatin USPS t eliminate the Additinal Entry Fee, effective May 31, USPS prpses t supprt the payment f Original Entry, Re-Entry, and News Agent registratin fees thrugh the mailer s Enterprise Payment accunt Cntact infrmatin fr Enterprise Payment users will cntinue t be managed thrugh Custmer Registratin fr individual user accunts. Access t prducts and services will cntinue t be managed thugh the Business Custmer Gateway. Discussed Peridicals Misshipped t LA P&DC and FSS Annex. USPS was incrrectly identifying cntainers as misshipped. USPS added redirectin t Mail Directin File effective 11/1/2015 t allw entry f FSS pallets t P&DC. Discussed scanner cnfiguratin issues still exist. USPS is currently wrking with thse sites (15 sites still have issues as f 11/18/2015). USPS deplyed fix n Discussed Third Party Shipper Errrs in Errrs by Transprtatin Carrier Reprt fr einductin. Errrs will display errr by transprtatin carrier r appintment scheduler. Transprtatin Carrier: When prvided in edc Appintment Scheduler: When transprtatin carrier is blank in edc Discussin n prpsed Full-Service Assessment will be effective n July 1,2016 (using June data) fr mailpieces ver the established threshlds USPS has engaged in extensive cmmunicatin campaign Letter will be sent ut in January 2016 t edc submitters In preparatin f the FS Assessment USPS has asked fr industry members t vlunteer t test their screcards. Beginning in December 2015The fllwing mailers vlunteered during meeting: Wittingtn Quad Fairringtn Payment & Acceptance Fcus Grups Nvember 2015 Page 3

4 Jack Widner All industry members may test their screcard. Discussed Mve Update issues with COA data and errr percentage data. USPS identified errrs were inflated. CIO Radmap reviewed key prgram timelines - Full Service, einductin, Mve Update and Seamless. The gal is t start testing f the Full Service, einductin and Mve Update prgrams in December 2015 and Seamless in February Discussed the creatin f the single publicatin - Streamlined Mail Entry fr Letters and Flats New plicy publicatin will be psted n RIBBS n Mnday Nvember 23, Take publicatin t each User Grup fr cmments ACTION ITEMS Add FAQ based n custmer feedback The Enterprise Payment wrkgrup needs t draw up a list f scenaris fr access t payment accunts by Mail Owners, MSPs and ther third parties. When a MSP CAPs accunt is being used against Mail Owner s PO Bx Can USPS Retail accept ne check t pay Bx rental, Accunting Fee and Permit Fees tday Prvide a Mail Owner reprt t view Third Party Shipper Errrs Reprt view shuld display at the Mail Owner level by the edc submitter and transprtatin carrier wh is respnsible fr the errr(s). Review Mailer Screcard t evaluate if similar revisins are required. Share einductin User Grup 3. Display Pstage Assessment fr einductin n Mailer Screcard in the December 1, 2015 n the edc Submitter view. Display Pstage Assessment fr Seamless n Mailer Screcard in the January 3, 2016 n the edc Submitter view. New Plicy Publicatin - Streamlined Mail Entry fr Letters and Flats Add link t Change Lg item t take user t the specific change within the publicatin - Streamlined Mail Entry fr Letters and Flats. Create FAQ based n custmer cmments n New Plicy Publicatin - Streamlined Mail Entry fr Letters and Flats January MTAC Sessin review FAQs fr Streamlined Mail Entry Letters and Flats Payment & Acceptance Fcus Grups Nvember 2015 Page 4

5 Sessin: STANDARD MAIL (Wanda Senne, MTAC Industry Leader) DISCUSSION TOPIC Reviewed Actin Items: Industry prvided feedback n Mail Anywhere Fact Sheet. Request t autmate ZIP+ 4 prcess. USPS has n changes planned fr ZIP+4 acquisitin prcess. Mail.dat CR t change the.csm entry pint actual delivery-pstal cde definitin t require a USPS prcessing facility, delivery unit, r BMEU. CR being filed with IDEAlliance fr Mail.dat Industry expressed cncerns abut the start-the-clck rules fr USPS transprted mail frm a DMU. Enterprise Payment Wrkgrup has addresses: Prblem f Permit depsits USPS prpses t allw Enterprise Payment accunts with linked permits t be funded frm any USPS retail r Business Mail Entry lcatin. Checks being written t Pstmaster but being depsited int the MSP/Mail Owner Permit WG #173 Payment Mdernizatin, cntinues t define the use case fr this scenari. At this time, the prpsed slutin thrugh EP shuld accmmdate this business need. Is echeck pssible? USPS cntinues t define the mail wner/msp user case. There are regulatins that culd impact this (transactin limits, retentin/dispsal f the physical check) but USPS is wrking t define a feasible slutin. Cncern f tax n pstage statement t take int accunt tax n pstage statement vs payments fr service t MSP. - WG #173 Payment Mdernizatin, participants prvided additinal backgrund n this scenari. EP is the surce fr cnslidated accunt balance. Discussed Invalid Misshipped Errrs during mnth f Octber. Discussed partial and full statement cancellatin fr einductin mailings. Current SLA f 2 hurs is lnger than system requires t fully prcess a cancellatin. USPS will deply a fix t supprt partial pstage cancellatin n 1/31/2016. Discussed the creatin f the single publicatin - Streamlined Mail Entry fr Letters and Flats New plicy publicatin will be psted n RIBBS n Mnday Nvember 23, Take publicatin t each User Grup fr cmments Add FAQ based n custmer feedback Payment & Acceptance Fcus Grups Nvember 2015 Page 5

6 CIO Radmap reviewed key prgram timelines - Full Service, einductin, Mve Update and Seamless. The gal is t start testing f the Full Service, einductin and Mve Update prgrams in December 2015 and Seamless in February Discussin n prpsed Full-Service Assessment will be effective n July 1,2016 (using June data) fr mailpieces ver the established threshlds USPS has engaged in extensive cmmunicatin campaign Letter will be sent ut in January 2016 t edc submitters In preparatin f the FS Assessment USPS has asked fr industry members t vlunteer t test their screcards. USPS has made changes t the Mailer Screcard t display the number f pieces, cntainers, r handling units with a full-service errr New Wrk Grup #176 which is wrking n redesigning RIBBS. Expected date f cmpletin n January 1, Prvide update n Enterprise Payment prgram. USPS discussed remval f MERLIN If MERLIN will be remved, USPS will reach ut t the mailers and explain hw we will verify mail ACTION ITEMS Discussin n BRM ZIP+4 autmated prcess will be brught up in Leadership meeting with the Visibility/Service Perfrmance Track Discuss mailer cncerns with Start the Clck fr mail transprted by USPS frm mailer s DMU with Rbert Cintrn. Validate hw lng it takes cntainer barcdes t be backed ut f the einductin and can be resubmitted when the initial submissin is: Cancellatin f pstage statement Partial pstage statement cancellatin Give industry until December 11, 2015 t review Streamlined Mail Entry fr Letter and Flats publicatin and prvide feedback. When Streamlined Mail Entry fr Letters and Flats is psted send ut industry ntices via: DMM Advisry UG 1 MTAC Advisry Cntact mailers if the MERLIN will be remved t explain hw USPS will verify mail Review current prcess f viewing pstage statements Current - PDF dwnlad, cmma delimited, csv file frmats Payment & Acceptance Fcus Grups Nvember 2015 Page 6

7 Wuld like bulk dwnlad Bring t UG 1 Payment & Acceptance Fcus Grups Nvember 2015 Page 7

8 Sessin: PACKAGE SERVICES (Jhn Medeirs, MTAC Industry Leader) DISCUSSION TOPICS Pritha pening remarks Grup was advised t bring feedback n the prpsed Impb Assessments in January 2016 t the Visibility/Service Perfrmance Track Mailers were requested t participate Enterprise Payment Wrk Grup 173 Package Perfrmance Metric Reviewed Bulk MID Acquisitin - discussed Bulk MID Acquisitin prcess that is currently. Requested industry t prvide the prcess they currently use and hw they update mail wner infrmatin. USPS is lking t imprve mail wner infrmatin acrss pstal systems. Mailers expressed cncerned arund evs clse ut prcess. UPS wanting infrmatin immediately. Newgistics wuld like t keep the current review cycle. ACTION ITEMS Review CEW file creatin and specificatins. Jhn M. (DHL) indicates that PTR is including field lengths that are in excess f 60 characters when the maximum field length is 60. Juliann will fllw-up by 11/27/2015. The Pstal Service has requested the industry t prvide the prcess they currently use t acquire Bulk MIDs and later ntify the pstal service when these are assigned t mail wners. (Industry members) Explain hw MIDs are btained Hw are MIDs activated What file frmat is used t send t the NCSC fr MID activatin Pstal Service will prvide recmmendatins n hw they will imprve the mail wner identificatin acrss pstal systems. Lk int un-manifested prcess flwing after 10 th f the mnth (Vicki) Vicki will review un-manifest prcess and cncerns raised by the industry. Hld individual cnversatins with Jhn M. (DHL) and Oscar V. (UPS) cnversatins t identify End f Mnth Recnciliatin Prcess used by industry members. Payment & Acceptance Fcus Grups Nvember 2015 Page 8