AtHoc MASS WARNING AND NOTIFICATION

Transcription

1 AtHc MASS WARNING AND NOTIFICATION

2 ALC Mass Warning and Ntificatin (MWN) System ALC s emergency mass ntificatin system (knwn as AtHc the manufacturer s cmpany name) prvides the installatin with an effective and reliable mass ntificatin system t distribute warning messages during a crisis thrughut the ALC cmmunity with assured accuracy and within minutes. During emergencies, it is critical t quickly and accurately infrm persnnel f hazards in realtime. T effectively and quickly reach a mass audience, the ntificatin system relies n accurate cntact infrmatin when registering fr AtHc services. AtHc prvides mass alert/ntificatins r targeted ntificatins via: 1. Telephnic Ntificatin: Phne Wrk/Hme, Mbile Phne, and SMS Text Ntificatins Netwrked Ntificatin: Desktp Pp-up and -Wrk/Hme 2. Mbile Ntifier Smart Phne applicatin (Apple and Drid platfrms) Anytime Anywhere Mbility: Emergencies d nt happen nly when yu are in the ffice. Registered users can dwnlad and utilize the mbile app t receive alerts and ntificatin anytime, anywhere. Receive real-time, trusted ntificatins while yu re n the g. This applicatin is highly recmmended fr thse wh are reluctant t register persnal devices. All ALC emplyees (Civ-Ctr-Mil) are required t register their name, rganizatin, wrk lcatin, building number, emplyee affiliatin and fficial wrk /phne number; all ther cntact infrmatin (Cell, Text, Hme ) is ptinal, but fewer registered devices WILL reduce the means f being ntified, especially if utside the ffice envirnment r during nnwrking hurs. If prviding persnal cntact infrmatin is a cncern, the mbile applicatin prvides yu an alternative means f ntificatin withut divulging persnal cntact infrmatin; nly an fficial and phne number must be registered t install the applicatin. Nte: Alerts, Warnings and infrmatinal ntificatins after duty hurs are nly delivered via text, hme , and phne app. Verbal alerts are reserved fr emergencies and exercises nly. Further infrmatin n AtHc registratin can be btained by cntacting the APG Garrisn Emergency Operatin Center at: (410) / 3182 r usarmy.apg.imcm.mbx.apg-installatin-ec@mail.mil Subject line: AtHc Registratin

3 AtHc Self Registratin Mass Warning & Ntificatin (MWN) System This is a Required step fr all persnnel Overview AtHc is the Army s Mass Ntificatin System and has already been deplyed thrughut all Army Garrisn installatins. Implementatin f AtHc allws each Installatin t send ut mass ntificatin within the required 10 minutes f an fficial ntificatin. Users n the ALC dmain wh are lgged nt NIPR cmputers via a cmmn access card (CAC) and have the AtHc client installed, will autmatically receive the netwrk ppups. Users must manually register cntact infrmatin in rder t receive emergency ntificatins via registed devices (Phne/ ). This dcument utlines the self registratin prcess nly fr ALC persnnel that have the AtHc client (sftware) installed n their cmputer. Self Registratin Prcedures Select the Shw Hidden Icns arrw (lwer right crner f screen) If the purple glbe icn is nt displayed in the pp-up windw, yu will need t clse all applicatins and rebt yur cmputer. Select and right click the purple glbe icn Select the Update My Inf list item; this pens anther windw Still nt there? Select the Aberdeen Prving Grund MWN item frm the Start Menu. Then lk in the Hidden Icn pp-up windw. If the Aberdeen Prving Grund MWN Icn is nt viewable in the start menu r under the Hidden Icn windw, cntact yur IMO and have the AtHc client laded nt yur machine. A grayed ut icn displays when the AtHc system is ffline,requiring that yu try again later. Dcumentatin updated by USAG APG EOC

4 AtHc Self Registratin and Phne App Dcumentatin updated by USAG APG EOC Updating Yur User Infrmatin The AtHc Self Registratin applicatin will pen a new windw t My Prfile tab, Basic Inf. Primary Wrk Lcatin Select the apprpriate item frm the drp list Affiliatin Select the apprpriate item frm the drp list

5 AtHc Self Registratin and Phne App Dcumentatin updated by USAG APG EOC Organizatinal Hierarchy - Oganizatin, Directrate, Unit Click n the " / " link t access all Tenant Organizatins The Organizatinal Hierarchy ppup screen appears displaying a cmplete hierarchy f rganizatins n APG and ALC Select yur rganizatin frm the hierarchy; ALC rganizatins are lcated under "USAG APG" menu; Garrsin and Tenant rganizatins are further brken dwn int sub-departments/divisins. Cmmand level rganizatins with sub-rganziatins will have an > symbl, selecting this will pen all sub-rganizatins and divisins. Check apprpiate bx frm the list; if yur sub-rganizatin r divisin is nt available, chse the cmmand level, then select "Apply"

6 AtHc Self Registratin and Phne App The windw will clse and yu will see yur rganizatin ppulated. Select the Save Buttn peridically after filling in fields, then Edit t cntinue with data input. My Prfile - Basic Inf cntinued, Select the apprpriate item frm the drp list Checking this bx disables alerts while TDY r Deplyed Only General, SES, & Clnel required A= Aberdeen E= Edgwd Building Number CDC=Child Develpment Center YS= Yuth Center Enter huse number if living in Crivas Husing. (Must be 6 characters) Building number is a required field; this is yur primary duty lcatin. Dcumentatin updated by USAG APG EOC

7 AtHc Self Registratin and Phne App Dcumentatin updated by USAG APG EOC My Prfile - Phne Numbers Enter All phne numbers using a XXX-XXX-XXXX frmat ( ); if yu have an extensin, place an X after the phne number, fllwed by the extenstin ( X4561). It is OK t reuse a phne number that is already entered in the phne numbers sectin Select the Save Buttn peridically after filling in fields, then Edit t cntinue with data input. My Prfile - and Phycial addresses

8 AtHc Self Registratin and Phne App My Prfile - Languages: Optinal Cmmunicatin (Language) barriers during emergencies create prblems fr first respnders; having a reputable database f knwn spken languages allws APG Emergency Managers the abiliy t advise the Senir and Garrisn Cmmander f ptential translatrs during emergicies, if requested. Registering a language des NOT bigate yu t perfrm any service. Select the drpdwn bx and chse any language(s) that yu can speak at a level 1+ r better. Level 1+ is categrized as having sufficient cmprehensin t understand shrt cnversatins abut all survival needs and limited scial demands. Please Nte: Yu must SAVE all f yur edited infrmatin befre exiting brwser Dcumentatin updated by USAG APG EOC

9 Smartphne App Setup *** This is an ptinal step, but highly recmmended *** AtHc Ntifier The Installatin Mass Warning and Ntificatin (MWN) system includes a mbile ntificatin smartphne app that is available fr bth ios and Andrid smartphnes. This dcument utlines the prcess required fr the smartphne applicatin s setup and use. Please nte, yu will need t have an active set in the Installatin Mass Warning and Ntificatin (MWN) system befre prceeding with this part f the prcess. Installatin f the AtHc Ntifier App Search fr and dwnlad the AtHc Ntifier app frm either the Apple App Stre n itunes r the Ggle Play stre. Andrid Apple ios Open the AtHc Ntifier app Enter yur active address (assciated with the Installatin MWN system) Dcumentatin updated by USAG APG EOC

10 AtHc Self Registratin and Phne App Yu will see this screen alerting yu that a cnfirmatin has been sent. Navigate t yur Outlk mail applicatin and select the cnfirmatin (Inbx) Select the Verify Nw link in the bdy f the message An Internet Explrer windw will pen, cnfirming yur registratin Dcumentatin updated by USAG APG EOC

11 AtHc Self Registratin and Phne App Navigate back t the AtHc smartphne applicatin Enter usa-aberdeen in the rganizatin cde text bx The My Prfile screen will appear. Enter yur first and last name. Select Dne. The applicatin will shw that yu are nw cnnected t APG MWN Dcumentatin updated by USAG APG EOC

12 AtHc Self Registratin and Phne App Dcumentatin updated by USAG APG EOC Select the Alert tab t view current alerts Receive and Respnd t Alerts Use the Messages Inbx t view messages and alerts. The clrs and icns identify the status f each alert. Read Message and Alerts Tap an alert t pen and read its cntents Acknwledge Alerts and Send Respnses Tap Acknwledge t reply t an alert. Sme alerts prvide multiple respnse ptins. Tap Reply t respnd, and then tap the crrect respnse ptin. Yu can access My Prfile settings, FAQ s and mre by selecting the Settings icn

13 AtHc Self Registratin and Phne App Set Up Yur Prfile Select My Prfile t pen the My Prfile settings screen. Yu can add a pht, update yur first and last name, r update yur Organizatin cde. Select Dne t lck in the edits and yu will return t the Hme screen. Unsubscribe Yu can unsubscribe frm receiving alerts frm the Prfile screen. Frm the Prfile screen, tap the value under Organizatin, then click Discnnect. Click the Discnnect buttn t cnfirm. Yu will n lnger receive alerts frm the Installatin MWN system and yu may remve the app frm yur device Richard B. Rivera EOC/Mass Warning and Ntificatin Manager Dcumentatin updated by USAG APG EOC