STANLEY Healthcare University Training & Certification Portal. Quick Reference Guide

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1 STANLEY Healthcare University Training & Certificatin Prtal Quick Reference Guide

2 Table f Cntents Registering fr a STANLEY Healthcare University Prtal User Accunt... 3 Lgging int the STANLEY Healthcare University Prtal... 6 Updating Yur Prfile... 7 Registering fr a Classrm Curse... 8 Enrlling in a Certificatin...11 Cmpleting an Online/eLearning Curse...12 Cmpleting a Curse Requiring Wrk Submissin (On-the-Jb Training / Independent Practice / Cmmissining Inspectin / Recertificatin Affidavit)...13 Accessing and Cmpleting an Assessment (Exam/Test)...15 Assessment Retake Prcess...16 Cmpleting a Pst-Class Survey...17 Printing a Certificate f Cmpletin...19

3 STANLEY Healthcare University - Student Quick Reference Guide Registering fr a STANLEY Healthcare University Prtal User Accunt Nte: Only use the belw prcess t request a user accunt if yu have nt used the prtal befre r if yu d nt have an existing user accunt. T check if yu have an existing user accunt, n the Lgin page, click Frgt Passwrd?, enter yur business address and click Send Passwrd. If yu d nt receive an within 10 minutes in yur Inbx r Spam flder, fllw the belw prcess t request a user accunt. If yu have an existing user accunt, refer t the prcess: Lgging int the STANLEY Healthcare University Prtal. 1. Navigate t the STANLEY Healthcare University prtal lgin page: 2. Click New User? Step 2 3. In the Select Language windw, select English frm the Language drp-dwn. 4. Click Submit. Step , STANLEY Healthcare. All rights reserved. Page 3

4 STANLEY Healthcare University Prtal - Quick Reference Guide 5. In the Training and Certificatin Prtal User Accunt Request windw, cmplete the fields. 6. Click the Terms and Cnditins link t read and accept the prtal terms and cnditins. 7. Click Submit. Nte: If a warning displays stating that the username r business already exists, this indicates that yu have an existing user accunt. T btain yur user accunt infrmatin: a. Clse the User Accunt Request windw. b. On the prtal Lgin page, click Frgt Passwrd? c. Enter yur business address. d. Click Send Passwrd. Nte: If yu d nt receive an within 10 minutes in yur Inbx r Spam flder, cntact Step 5 Step 6 Step 7 A message windw displays cnfirming that yu have registered fr a user accunt. Nte: If yur request is apprved, yu will receive an cnfirming yur access within 1 business day. If yu need immediate access, please cntact 2018, STANLEY Healthcare. All rights reserved. Page 4

5 STANLEY Healthcare University Prtal - Quick Reference Guide 8. Click OK. Step 8 The STANLEY Healthcare University prtal pens. Ntes: Yu will nt be able t view and register fr curses and enrll in certificatins until yu receive an cnfirming yur access. Once yu receive the cnfirming yur access, ensure that yu have lgged ut f the prtal befre lgging back in by clicking the Lgut in the tp-right crner f the screen. Once yu have lgged in with yur new access, yu will be able t enrll in certificatins, register fr classrm training and cmplete nline curses. 2018, STANLEY Healthcare. All rights reserved. Page 5

6 STANLEY Healthcare University Prtal - Quick Reference Guide Lgging int the STANLEY Healthcare University Prtal Nte: T lg int the prtal yu will need a STANLEY Healthcare University prtal username and passwrd. If yu have nt used the prtal befre r if yu d nt have an existing user accunt, yu will need t register fr a user accunt. Fr mre infrmatin, refer t the prcess: Registering fr a STANLEY Healthcare University Prtal User Accunt. 1. Navigate t the STANLEY Healthcare University prtal: 2. In the Username (business ) field, enter yur username. 3. In the Passwrd field, enter yur passwrd. Nte: If yu have frgtten yur passwrd, click Frgt Passwrd?, enter yur business address and click Send Passwrd. 4. Click Lg In. If yu d nt receive an within 10 minutes in yur Inbx r Spam flder, cntact Step 2 Step 4 The Hme page displays. Nte: If yu are lgging int the prtal fr the first time, the Prfile page displays autmatically. Yu can update yur infrmatin and create a new passwrd by clicking Reset Passwrd. Fr mre infrmatin n updating yur prfile, refer t the prcess: Updating Yur Prfile. 2018, STANLEY Healthcare. All rights reserved. Page 6

7 STANLEY Healthcare University Prtal - Quick Reference Guide Updating Yur Prfile 1. In the prtal, click the Prfile tab. Nte: If yu are lgging int the prtal fr the first time, the Prfile page displays autmatically. 2. Cmplete and/r update the Prfile Infrmatin fields, as needed. Step 2 Step 1 Ntes: If yu wish t pt ut f receiving reminders fr upcming classrm curses, in the Receive Curse Reminder field, select Never. If yu wish t change yur passwrd, click Reset Passwrd. 3. Click Submit. 2018, STANLEY Healthcare. All rights reserved. Page 7

8 STANLEY Healthcare University Prtal - Quick Reference Guide Registering fr a Classrm Curse 1. In the prtal, click the Training tab. 2. In the Available Training windw, click Classrm 3. Lcate the desired curse and click the curse name. Step 1 Step 2 4. In the Select a Class windw, select the desired class date fr the curse. Nte: If yu d nt see dates listed, fr infrmatin n future dates fr this curse. Step 4 5. View the class details t ensure the class is at the desired time and lcatin. 6. If the curse cntains prerequisites and if yu have nt met the prerequisite requirements, a red warning will display in the tp-right crner f the windw. T view and enrll in the prerequisites: a. Click the Prerequisites tab. b. Click the curse name link. c. In the curse details windw, click Enrll. d. Repeat the abve steps fr each prerequisite. e. Only enrll in the prerequisite curses at this stage. Yu can then cmplete the curses befre the first day f class. 2018, STANLEY Healthcare. All rights reserved. Page 8

9 STANLEY Healthcare University Prtal - Quick Reference Guide Step 5 Step 7 Step 6 7. Click Enrll (fr curses with n charge) r Add t Cart (fr curses with a charge). Nte: If yu clicked Enrll, a registratin cnfirmatin will be sent t yu and yu d nt need t cntinue with the belw steps. If yu clicked Add t Cart, fllw the belw steps. If yu clicked Add t Cart, the Order Summary windw displays. 8. Carefully review the class details, the cst and the payment terms nte. Ntes: All purchases use the Pay with Purchase Order, Credit Card r PayPal payment methd. Yu must pay fr the training using a Purchase Order, Credit Card r PayPal BEFORE yu attend class. Instructins n hw t pay will be ed t yu nce yu cmplete the rder. If yu d nt receive the , cntact If yu wish t see the price f the curse in yur lcal currency, in the Currency field, select the desired currency frm the drp-dwn menu. 9. Click Prceed t Checkut. Step 8 Step , STANLEY Healthcare. All rights reserved. Page 9

10 STANLEY Healthcare University Prtal - Quick Reference Guide 10. In the Payment Infrmatin windw, in the blank field, enter the Billing Cntact Name (last and first name). This is the name f the persn that the invice will be sent t. 11. Click Click t Cmplete Order. Step 10 Step Click the curse name link r Dne t cmplete the rder. Step Yu will be sent tw s: Registratin Cnfirmatin . This cnfirms yur registratin in the class and cntains lgistical infrmatin fr the class. Training Payment Instructins and Order Cnfirmatin . Yu must pay fr the training BEFORE yu attend class. This cntains instructins n hw t pay using a Purchase Order, Credit Card r PayPal. If yu d nt receive the , cntact A cancellatin plicy applies t all purchased training. The cancellatin plicy can be fund n the class details screen by clicking n the View cancellatin plicy link. The plicy is als in the Training Payment Instructins and Order Cnfirmatin . When yu enrll in certain curses, yu may be autmatically enrlled in a certificatin that cntains the curses. T view yur enrlled certificatins: a. Click the Training tab. b. In the Enrlled Training windw, under the Certificatins sectin, click the certificatin name. 2018, STANLEY Healthcare. All rights reserved. Page 10

11 STANLEY Healthcare University Prtal - Quick Reference Guide Enrlling in a Certificatin 1. In the prtal, click the Training tab. 2. In the Available Training windw, under the Certificatins sectin, click the certificatin name. Yu can als search fr the certificatin in the Search bar (tp-right). Step 1 Step 2 3. In the certificatin details windw, click Enrll. 4. Click the Enrll fr Curse link fr each cmpnent in the certificatin. Ntes: T view the certificatin cmpnent details, click the curse/cmpnent name link. Yu can nly enrll in a certificatin cmpnent if the prerequisites are met. T view the prerequisites, click n curse name link, then view Prerequisite tab/sectin. Step , STANLEY Healthcare. All rights reserved. Page 11

12 STANLEY Healthcare University Prtal - Quick Reference Guide Cmpleting an Online/eLearning Curse 1. In the prtal, click the Training tab. 2. In the Enrlled Training windw, under the Online/eLearning Curses sectin, click the curse name. Nte: If yu have nt enrlled in the curse, hver yur curser ver the desired nline/elearning curse in the Available Training windw, under the Online/eLearning Curses sectin, and click the Enrll link. The curse will then display in the Enrlled Training windw. Step 1 Step 2 3. In the nline/elearning curse details windw, click the Lessn Cntents link fr the first lessn. The lessn will pen in a new brwser windw. 4. Cmplete the lessn and clse the brwser windw t exit the lessn. 5. If there are multiple lessns, repeat steps 3 and 4 fr each lessn in the curse. 2018, STANLEY Healthcare. All rights reserved. Page 12

13 STANLEY Healthcare University Prtal - Quick Reference Guide Once yu have successfully cmpleted all lessns in the curse, the curse will be marked Cmplete. 6. If the nline curse has an exam, in the Have yu read, viewed and/r cmpleted this lessn's cntent? field, click the Yes link. The Take Exam buttn will appear fr steps n hw t cmplete the exam, refer t the Access and Cmpleting an Assessment sectin in this Quick Reference Guide. The cmpleted curse will be lcated n the Transcript tab with a status f Cmplete. The curse can be reviewed by clicking n the curse name. Cmpleting a Curse Requiring Wrk Submissin (On-the-Jb Training / Independent Practice / Cmmissining Inspectin / Recertificatin Affidavit) 1. Once yu have enrlled in the curse (this may happen autmatically depending n the certificatin yu are cmpleting), n the Hme tab in the Enrlled Curseware windw, click Curse. 2. Click the desired curse name. Step 1 Step , STANLEY Healthcare. All rights reserved. Page 13

14 STANLEY Healthcare University Prtal - Quick Reference Guide 3. In the Lessn Cntents sectin, click the link t dwnlad the instructins and/r cntent needed t cmplete the curse. 4. Once yu have cmpleted the curse requirements, t uplad and submit yur cmplete cntent fr review, in the Lessns sectin, click the Yes link. 5. Click File Uplad. Step 4 Step 5 6. In the File Uplad windw, click File Uplad. Step 6 7. In the File Name field, type yur name. 8. Click Brwse. 9. Brwse fr and select the cmpleted checklist saved n yur cmputer. 10. Click Save. Step 7 Step 8 Step , STANLEY Healthcare. All rights reserved. Page 14

15 STANLEY Healthcare University Prtal - Quick Reference Guide The upladed file displays in the File Uplad windw. 11. Click Back t Curse. Step 11 Yur upladed cntent will be reviewed and if all curse requirements have been successfully cmpleted, yur curse will be marked cmplete in the prtal (this can take up t 5 business days). Yu will receive an cnfirming yur cmpletin. Accessing and Cmpleting an Assessment (Exam/Test) 1. In the prtal, click the Training tab. 2. In the Enrlled Training windw, under the Classrm Curses sectin, click the classrm curse name. Step 1 Step 2 3. In the Select a Class windw, select the class date yu attended. 2018, STANLEY Healthcare. All rights reserved. Page 15

16 STANLEY Healthcare University Prtal - Quick Reference Guide 4. In the class details windw, click Take Exam. Step 4 5. If requested, enter the Prctr Key (prvided in class) 6. In the Exam windw, use the radi buttns t select the crrect answer(s) fr the questin. 7. Click the frward arrw t prgress t the next questin. 8. When all questins are answered, click Cmplete and Grade. Step 7 Step 6 Step 8 Ntes: T exit the assessment and save yur answers, click Exit. When yu repen the assessment, yu will be taken t the last questin that yu answered befre yu exited the assessment. Yu have 3 attempts t achieve the assessment passing scre. If yu run ut f time during class t cmplete the assessment, yu must finish cmpleting the assessment within 5 business days frm the last day f class. Assessment Retake Prcess Yu will need t retake the assessment if yu d nt achieve the assessment passing scre after 3 attempts. T retake the assessment: 1. the STANLEY Healthcare University (SHU) Administratr at and include: 2018, STANLEY Healthcare. All rights reserved. Page 16

17 STANLEY Healthcare University Prtal - Quick Reference Guide Yur name, yur cmpany, curse name, class start date and that yu did nt pass the assessment. 2. Yu have 15 business days frm the last day f class t self-study the curse materials: Materials include the lessn presentatins and student materials n the curse thumb drive. 3. After 15 business days frm the last day f class and/r when yu are ready t retake the assessment, the SHU Administratr at 4. The SHU Administratr will prvide yu with 3 additinal attempts t cmplete and pass the assessment. 5. Lg int STANLEY Healthcare University and retake the assessment. 6. the SHU Administratr at when yu have cmpleted and passed the assessment. Cmpleting a Pst-Class Survey 1. In the prtal, click the Training tab. 2. In the Enrlled Training windw, under the Classrm Curses sectin, click the classrm curse name. Step 1 Step 2 3. In the Select a Class windw, select the class date yu attended. 2018, STANLEY Healthcare. All rights reserved. Page 17

18 STANLEY Healthcare University Prtal - Quick Reference Guide 4. In the class details windw, click Take Survey. Nte: The Take Survey buttn will nt display until the last day f class. Step 4 5. In the Survey windw, cmplete the survey fields. 6. When all fields are cmpleted, click Submit Survey. Step 5 Step , STANLEY Healthcare. All rights reserved. Page 18

19 STANLEY Healthcare University Prtal - Quick Reference Guide Printing a Certificate f Cmpletin Ntes: Yu will nly be able t access and print a certificate f cmpletin fr a: Online curse when all lessns in the curse have been successfully cmpleted. Classrm (instructr-led) curse when yu have: Passed the curse assessment (if applicable), AND Yur attendance has been recrded in the prtal by the SHU Administratr (this can take up t 2 business days after the last day f class). Certificatin when all certificatin cmpnents have been successfully cmpleted. 1. In the prtal, click the Transcript tab. 2. In the Status clumn fr the curse r certificatin, cnfirm that Cmplete displays, indicating that yu have successfully cmpleted the curse r certificatin. 3. In the View Certificate clumn fr the curse r certificatin, click the certificate icn. Step 1 Step 2 The certificate f cmpletin PDF displays in a new brwser windw. 4. Hver yur curser ver the certificate t display the PDF tlbar. 5. Click the printer icn. Step , STANLEY Healthcare. All rights reserved. Page 19

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