Use QuickSales QUICK SALES BOOKING SEGMENT PASSENGER NAME CONTACT INFORMATION

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1 HOW TO Use QuickSales QuickSales is a module to sell tickets using commands. It is very useful in case the Internet connection is weak or not stable enough to use the graphical mode. It allows to issue a ticket very quickly, which can also be very practical for last minute sales at the airport. You will find here after a list of the main steps and commands to use QuickSales. 1 Access path SALES > QuickSales 2 Commands QUICK SALES AV - AC - ACR BS PA CT PRD FDI TXX FOP RO RC PNR TKT TKTP HE AVAILABILITY DISPLAY BOOKING SEGMENT PASSENGER NAME CONTACT INFORMATION PRICING FARE DISPLAY PRICE CANCELLATION FORM OF PAYMENT RECORD AND OPEN PNR RECORD AND CLOSE PNR RETRIEVE PNR TICKETING / ISSUANCE PRINT TICKETS HELP 1

2 AVAILABILITY DISPLAY - AV Command AVACC AV15AUGACC AV15AUGLOSACC AV15AUGLOSACC1700 AV15AUGLOSACC*18AUG1300 AV15AUGLOSACC* AV15AUGLOSACC/CC*24AUG/CY AV6/15AUGLOSACC AV15AUGLOSACC/I3 AV/15AUGLOSACC TODAY'S FLIGHTS FROM THE USER'S POINT OF SALES TO ACC FLIGHTS FROM THE USER'S POINT OF SALES TO ACC ON AUG 15TH LOS-ACC ON AUG 15TH LOS-ACC ON AUG 15TH AT 5:00PM LOS-ACC ON AUG 15TH WITH RETURN 18AUG 1PM LOS-ACC ON AUG 15TH WITH RETURN SAME DAY ADD CLASS RESTRICTION (Y) ADD DAY RESTRICTION (DAY 6 = FIRST SATURDAY FOLLOWING DATE ENTERED) ADD INTERVAL (3 DAYS BEFORE/AFTER DATE) SEARCH FOR AVAILABILITY WITHIN THE NEXT 7 DAYS AVAILABILITY DISPLAY - AC Command AC5 SAME AVAILIBILITY REQUEST 5 DAYS LATER AVAILABILITY DISPLAY - ACR command ACR ACR09 ACR1630 ACR17AUG RETURN AVAILABILITY ON SAME DAY RETURN AVAILABILITY 9 DAYS LATER RETURN AVAILABILITY ON SAME DAY AT 4:30PM RETURN AVAILABILITY ON AUG 17TH PASSENGER NAME - PA command PA1SMITH/PAULMR PA1SMITH/ALMR1JONES/SARAMRS PA3TEST/BOBMR/BILLMR1TESTA/SUEMRS PA2DUKE/MARYMRS/ARTHURMSTR (CHD) PA1DUKE/MARY(INF /PETER) PA1LARUE/MARK(INF DUKE/PETER) 1 PAX WITH LASTNAME/FIRSTNAME 2 PAX WITH DIFFERENT NAMES 3 PAX 1 ADT AND 1 CHD 1 ADT AND 1 INF 1 ADT AND 1 INF (DIFFERENT NAMES) PASSENGER TYPE - PT command PTAD/P1,2 PTAD/P1-3 PTINF3JAN07/P6 PAX TYPE INFO FOR PAX 1 AND PAX 2 PAX TYPE INFO FOR PAX 1 TO PAX 3 PAX DATE OF BIRTH BOOK A SEAT - BS command BS2X1 BS2X1*3 BS2Z1*M3 SELECT 2 SEATS IN X FROM FLIGHT ON LINE 1 SELECT 2 X FROM FLIGHT LINE 1 + RETURN ON LINE 3 SELECT 2 X FROM FLIGHT LINE 1 + RETURN IN CLASS M ON LINE 3 2

3 SPECIAL SERVICE REQUEST - SSR command SSR FOID-NI /P1 SSR FOID-PPW /P1 SSR XBAG -Bag /S5-7/P1 FORM OF IDENTIFICATION FOR ETKT, PAX 1 (ID CARD) FORM OF IDENTIFICATION FOR ETKT, PAX 1 (PASSPORT) EXTRA BAG, PAX 1 CHANGE SEGMENT - CS command CSC CHANGE TO "C" CLASS FOR ALL SEGMENTS CSM3 CHANGE TO "M" CLASS FOR SEGMENT ON LINE 3 CSY2,4 CHANGE TO "Y" CLASS FOR SEGMENT ON LINE 2 AND 4 CS17NOV5 CHANGE DATE FOR SEGMENT ON LINE 5 CS17NOV5,6 CHANGE DATE FOR SEGMENTS ON LINE 5 AND 6 CSM10DEC4 CHANGE CLASS AND DATE FOR SEGMENT ON LINE 4 SEARCH CUSTOMER - CL command CLSTEVENS CUSTOMER LIST WITH LAST NAME "STEVENS" CLNAME/FIRSTNAME CUSTOMER LIST WITH LAST NAME/FIRST NAME CL2 SELECT CUSTOMER ON LINE 2 CL/15232 SEARCH CUTOMER BY ID NUMBER CL/FF12314 SEARCH CUTOMER BY FREQUENT FLYER NUMBER CONTACT NUMBER - CT command CT W // -H // -P TELEPHONE NUMBER (-Work, -Home, Portable/Mobile) ADDRESS - CTE command CTEdylan@ttinteractive.com ADDRESS FAX NUMBER - CTF command CTF FAX NUMBER CANCEL SEGMENT - XS command XS2 CANCEL LINE 2 XS2,9 CANCEL LINE 2 AND 9 XS2-9 CANCEL LINE 2 TO 9 XP CANCEL ALL SEGMENTS IG ET IGNORE THE PNR WITHOUT SAVING SAVE AND CLOSE PNR RETRIEVE PNR - PNR command PNR PNR/NAME/FIRSTNAME/P PNR/NAME/FIRSTNAME/C PNR000TU4 RETRIEVE CURRENT PNR RETRIEVE CLOSED PNR BY PASSENGER NAME RETRIEVE CLOSED PNR BY CUSTOMER NAME RETRIEVE PNR BY REFERENCE 3

4 DISPLAY FARE - FDI command FDIACC FDIACCLOS/D12DEC/CD FDIACCLOS/D12DEC/R,FC-USD FARE DISPLAY FROM USER S POINT OF SALES TO ACC TODAY FARE DISPLAY FROM ACC TO LOS ON DEC 12TH IN "D" CLASS DISPLAY FARES IN USD PRICING - PRD command PRD PRD/P1 PRD/P1-3 PRD/P1,3 PRD/S4 PRD/S4-5 PRICE THE CURRENT PNR (INCLUDING ALL SEGMENTS) PRICE ONLY PAX 1 PRICE PAX 1 TO 3 PRICE PAX 1 AND 3 PRICE SEGMENT 4 ONLY PRICE SEGMENT 4 TO 5 SELECT PRICE - PRS command PRS 2 SELECT FARE ON LINE N 2 PRS 2/P1//3/P2 SELECT FARE ON LINE N 2 FOR PAX 1 AND FARE N 3 FOR PAX 2 PRS 2/P1-2 SELECT FARE ON LINE N 2 FOR PAX 1 AND 2 DELETE FARE - TXX command TXX TXX/P1 TXX/ALL DELETE STORED FARE DELETE STORED FARE FOR PAX 1 DELETE ALL STORED FARES FORM OF PAYMENT - FOP command FOPCA FOPCH [N ] FOP CCCA/ /EUR CASH CHEQUE (+ REF NUMBER) CREDIT CARD + CARD TYPE + CARD NUMBER + CURRENCY ISSUE TICKET - TKT command TKT TKTP TICKETING / ISSUANCE DISPLAY TICKET FOR PRINTING EXCHANGE TICKET PRD command PRD/X PRD/X/S3 MODIFY PENALTIES TPM command TPM/P1/75 PRICE NEW SEGMENT PRICE NEW SEGMENT AND CANCEL SEGMENT ON LINE 3 (APPROPRIATE USER RIGHT NEEDED) MODIFY PENALTY TO 75 FOR PAX 1 CANCEL MODIFICATIONS CEX command CEX + RO CANCEL MODIFICATIONS AND SAVE 4

5 REPEAT DISPLAY - BCK command BCKAV BCKFDI BACK TO LAST AVAILABILITY REQUEST BACK TO LAST FARE DISPLAY REQUEST SAVE PNR - RO command RO RECORD PNR AND OPEN AGAIN SAVE PNR - RC command RC RECORD PNR AND CLOSE HELP - HE command HE or HELP HE FOP DISPLAY HELP MENU DISPLAY HELP FOR FORM OF PAYMENT ENTRIES CLEAR CLEAR SCREEN 3 Basic booking steps Availability request: Book a seat: 5

6 Add passenger name: Price the booking: Save the PNR: Issue the ticket: Insert a form of payment: 6

7 Save the PNR to generate the ticket number: 4 How to exchange a ticket Retrieve the PNR, search for new flight and book a seat: 7

8 Price the exchange, excluding the former segment: Save the modifications: Confirm the exchange by issuing the new ticket: Insert the form of payment: 8

9 Save the modifications to view the new ticket number: 5 Good to know! - Any PNR created in QuickSales can be opened in the graphical mode, and vice versa. - The HELP column on the right side of screen provides easy access to the commands you may need. Just hover your mouse over one of the categories, and a tooltip window will appear with further details. You can keep it open while you type your command in the command bar at the bottom of the screen: - You can use the configuration buttons located at the bottom of the screen to : Enlarge or reduce police size by clicking on the Change colour of the screen and font by clicking on 9