Enhanced Audit Trail. Overview. Quick Reference. A c t i v a t e E n h a n c e d A u d i t T r a i l

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1 Enhanced Audit Trail Quick Reference Overview The enhanced Audit Trail product delivers a display which is optimized to display all ticketing transactions in a single common format display alongside a suite of action codes which give you the ability to qualify and fine tune the data returned to your screen. The key features of the enhanced audit trail are: Historical data for the past 13 months Qualifier capabilities for all transaction types Common display for all transaction types Support of large value transactions (12 characters for individual amounts and 15 characters for total amounts) List of exception items Important note: Data captured will increment daily and each day of data captured will be stored for 13 months. A c t i v a t e E n h a n c e d A u d i t T r a i l You must activate the enhanced Audit Trail function for your agency. You must have the keyword SUBMGR and duty code 9 in you Employee Profile Record (EPR) to be able to activate this function in your agency s Travel Journal Record (TJR). 1. Sign in with duty code 9 SI9 2. Activate enhanced Audit Trail W/DQBEXT ON Display status of enhanced Audit Trail function Note: You do not need any EPR keyword or duty code to display status. W/DQBEXT * Note: Once you activate the enhanced Audit Trail for your agency, you must contact the Sabre Global Customer Support Center to deactivate it. Only the Global Customer Support Center may deactivate this TJR indicator. D i s p l a y E n h a n c e d A u d i t T r a i l - T i c k e t s The following formats apply to all Ticket transaction types. Refer to the Refund and EMD sections of this document for the entries pertaining to these transaction types. Display audit trail for the most recent day Note: The display returns BSP/ARC tickets only and does not include any transactions for any of the other settlement types in use within an agency. To view the audit trail for other settlement types, use the settlement type format. DQB* Enhanced Audit Trail Quick Reference Page 1

2 Display audit trail for a single, specific date Note: You must use the 2-digit year when requesting a report for the previous calendar year. Display audit trail for a date range Note: You can enter a maximum of 7 contiguous days. The date range must be ordered from the oldest to the most recent date. Display audit trail by branch pseudo city code (PCC) Display audit trail by settlement plan type Notes: DQB*/D(date and month) DQB*/D02FEB DQB*/D(date including month and 2-digit year) DQB*/D02DEC15 DQB*/D(date and month)-(date and month) DQB*/D02FEB-08FEB DQB*/D(date including month and 2-digit year)-(date including month and 2-digit year) DQB*/D02DEC15-08DEC15 DQB*/P(branch pseudo city code) DQB*/PABC1 DQB* (settlement plan code) DQB* TAT You ay append the following settlement types to the format: TAT, TCH, KIL, STA The settlement type must follow any other qualifiers and be at the end of the format. Display audit trail by airline code Note: You may enter a single airline only. The airline code must be at the end of the format. DQB*/A(2-character airline code) DQB*/ASU DQB*/A(airline 3 numeric code) DQB*/A555 You may combine all the qualifiers above in one format; settlement plan type must be last. DQB*/D02FEB-08FEB/PABC1/ASU TAT Enhanced Audit Trail Quick Reference Page 2

3 Example audit trail report - Tickets Ticket number including last 2 digits of applicable conjunctive ticket. AT = Coupon/Stock type ATB2. See the Coupon Type Codes section of this reference for additional codes. FOP Fees applicable OB fees, amount and form of payment. PCC and name SALES AUDIT REPORT-12MAR16 PCC0-TRAINING TRAVEL STOCK TICKET CPN/STK PTR ACT NUMBER NUMBER TYPE LNIATA IND PNR-MEGKWS PSGR/NAME MR AGT SINE-AK2 TIME TKT AMT - USD CA AT ETR PNR-QBZQDI MATSCH/ALEXANDER AGT SINE-AMZ TIME TKT AMT - USD CA F C555CC P C555CC PNR-QBZQDI MATSCH/ALEXANDER AGT SINE-AMZ TIME TKT AMT USD VI ETN PNR-NO PNR VOID AGT SINE--X7 TIME TKT AMT - USD V ETR V PNR-WUTOZQ MATSCH/ALEXANDER AGT SINE-AMZ TIME TKT AMT - USD VI FOP FEES 8.00VI AT ETR PNR-GMLQYT HEVNER/MICHAEL AGT SINE-AMZ TIME TKT AMT - USD AX CA TOTAL MP FOP FEES 19.19AX AT ETR PNR-JGWLFY BIDON/SHERYL AGT SINE-AHT TIME TKT AMT USD CA AT ETR V PNR-JGWLFY BIDON/SHERYL AGT SINE-AHT TIME TKT AMT USD 0.00EX AT ETR E PNR-JFHKDR HIMA/TEST AGT SINE-ATW TIME TKT AMT USD 50.00CA E 2CCCC P 2CCCC2 Total ticket amount and form of payment: CA = Cash MA or MR = Miscellaneous VI, DS, DC, AX, IK = 2 letter Credit Card code (MasterCard displays as IK) ETR = electronic ticket, interactive carrier ETN = electronic ticket, noninteractive carrier C555CC = printer line address for paper ticket or MCO V = Void transaction, Action indicator code. See the Action Indicator Code section of this reference for additional codes. Multiple Form of Payment AX = amount charged to 1 st FOP CA = amount charged to 2 nd FOP TOTAL MP = total amount charged for transaction ET Direct RPT = Tickets for non-interactive carriers, such as Southwest, not reported through ARC/BSP. Reported directly to carrier. AUDIT COUPONS- 6 USD 2, , ET DIRECT RPT- 1 USD EXCEPTION ITEMS PRESENT: END OF REPORT Exception Items Present Any document for which sales data cannot be retrieved. Use other formats to retrieve data; for example: WETR*T(ticket or EMD number) WTDB*T(ticket or EMD number) The heading and associated list only displays when there are one or more exception documents. Enhanced Audit Trail Quick Reference Page 3

4 N a v i g a t i n g T h r o u g h t h e R e p o r t The system returns the data in the Audit Trail in blocks of 99 lines. The end of each block displays the following banner to indicate that further data exists. DQB*MD TO DISPLAY MORE DATA The end of a report displays the following banner: END OF REPORT Use these scrolling functions to scroll within a data block. Move down Move down a specific number of lines Move up Move up a specific number of lines Move to top of display Move to bottom of display MD MD(number of lines) MD15 MU MU(number of lines) MU15 MT MB Use these scrolling functions to scroll between data blocks. Move down one block Move up one block Move to the first block Move to the last block DQB*MD DQB*MU DQB*MT DQB*MB D i s p l a y E n h a n c e d R e f u n d A u d i t T r a i l The following formats apply to all Ticket Refund transaction types. Display audit trail for the most recent day Note: The display returns BSP/ARC tickets only and does not include any transactions for any of the other settlement types in use within an agency. To view the audit trail for other settlement types, use the settlement type format. Display audit trail for a single, specific date Note: You must use the 2-digit year when requesting a report for the previous calendar year. DQB*RF DQB*RF/D(date and month) DQB*RF/D02FEB DQB*RF/D(date including month and 2-digit year) DQB*RF/D02DEC15 Enhanced Audit Trail Quick Reference Page 4

5 Display audit trail for a date range Note: You can enter a maximum of 7 contiguous days. The date range must be ordered from the oldest to the most recent date. Display audit trail by branch pseudo city code (PCC) Display audit trail by settlement plan type Notes: DQB*RF/D(date and month)-(date and month) DQB*RF/D02FEB-08FEB DQB*RF/D(date including month and 2-digit year)-(date including month and 2-digit year) DQB*RF/D02DEC15-08DEC15 DQB*RF/P(branch pseudo city code) DQB*RF/PABC1 DQBRF* (settlement plan code) DQB*RF TAT You ay append the following settlement types to the format: TAT, TCH, KIL, STA The settlement type must follow any other qualifiers and be at the end of the format. Display audit trail by airline code Note: You may enter a single airline only. The airline code must be at the end of the format. DQB*RF/A(2-character airline code) DQB*RF/ASU DQB*RF/A(airline 3 numeric code) DQB*RF/A555 You may combine all the qualifiers above in one format; settlement plan type must be last. DQB*RF/D02FEB-08FEB/PABC1/ASU TAT Example refund audit trail report: PCC and name = refunded ticket number. AT = Coupon/Stock type ATB2. See the Coupon Type Codes section of this reference for additional codes. SALES AUDIT REPORT-12MAR16 PCC0-TRAINING TRAVEL STOCK TICKET CPN/STK PTR ACT NUMBER NUMBER TYPE LNIATA IND PNR-FNZTSU TESTA/DEB AGT SINE IB TIME TKT AMT - GBP CA AT RFD-ETR PNR-NBRMDC NEUSYE/MIKE AGT SINE-ABP TIME TKT AMT - GBP CANCELED CANCELED BY - AGT PCC/SINE PCC0/AHT - TIME/0851 PNR-LETIWO BASHA/JAYNE AGT SINE AF2 TIME TKT AMT - GPB AX 25.00CA TOTAL MP N AT RFD- TOTAL REFUNDS - 2 GBP 5, , , RFD-ETR = refund of an electronic ticket indicator Note: The Exception Items Present section displays when there are one or more exception documents. See the Ticketing section example for detail. Enhanced Audit Trail Quick Reference Page 5

6 D i s p l a y E n h a n c e d E M D A u d i t T r a i l The following formats apply to all Electronic Miscellaneous Documents (EMD) transaction types. Display audit trail for the most recent day Note: The display returns BSP/ARC tickets only and does not include any transactions for any of the other settlement types in use within an agency. To view the audit trail for other settlement types, use the settlement type format. Display audit trail for a single, specific date Note: You must use the 2-digit year when requesting a report for the previous calendar year. Display audit trail for a date range Note: You can enter a maximum of 7 contiguous days. The date range must be ordered from the oldest to the most recent date. Display audit trail by branch pseudo city code (PCC) Display audit trail by settlement plan type Notes: DQB*EMD DQB*EMD/D(date and month) DQB*EMD/D02FEB DQB*EMD/D(date including month and 2-digit year) DQB*EMD/D02DEC15 DQB*EMD/D(date and month)-(date and month) DQB*EMD/D02FEB-08FEB DQB*EMD/D(date including month and 2-digit year)-(date including month and 2-digit year) DQB*EMD/D02DEC15-08DEC15 DQB*EMD/P(branch pseudo city code) DQB*EMD/PABC1 DQB*EMD (settlement plan code) DQB*EMD TAT You ay append the following settlement types to the format: TAT, TCH, KIL, STA The settlement type must follow any other qualifiers and be at the end of the format. Display audit trail by airline code Note: You may enter a single airline only. The airline code must be at the end of the format. DQB*EMD/A(2-character airline code) DQB*EMD/ASU DQB*EMD/A(airline 3 numeric code) DQB*EMD/A555 You may combine all the qualifiers above in one format; settlement plan type must be last. DQB*EMD/D02FEB-08FEB/PABC1/ASU TAT Enhanced Audit Trail Quick Reference Page 6

7 Example EMD audit trail report: = EMD number. AT = Coupon/Stock type ATB2. See the Coupon Type Codes section of this reference for additional codes. SALES AUDIT REPORT-12MAR16 PCC0-TRAINING TRAVEL STOCK TICKET CPN/STK PTR ACT NUMBER NUMBER TYPE LNIATA IND PNR-GNLUGA HANSON/DANIELLE AGT SINE-A5Z TIME TKT AMT - NZD AX AT EMD AUDIT COUPONS- 1 NZD PCC and name EMD = EMD indicator Note: The Exception Items Present section displays when there are one or more exception documents. See the Ticketing section example for detail. D i s p l a y E n h a n c e d E M D R e f u n d A u d i t T r a i l The following formats apply to all EMD Refund transaction types. Display audit trail for the most recent day Note: The display returns BSP/ARC tickets only and does not include any transactions for any of the other settlement types in use within an agency. To view the audit trail for other settlement types, use the settlement type format. Display audit trail for a single, specific date Note: You must use the 2-digit year when requesting a report for the previous calendar year. Display audit trail for a date range Note: You can enter a maximum of 7 contiguous days. The date range must be ordered from the oldest to the most recent date. Display audit trail by branch pseudo city code (PCC) Display audit trail by settlement plan type Notes: DQB*RFEMD DQB*RFEMD/D(date and month) DQB*RFEMD/D02FEB DQB*RFEMD/D(date including month and 2-digit year) DQB*RFEMD/D02DEC15 DQB*RFEMD/D(date and month)-(date and month) DQB*RFEMD/D02FEB-08FEB DQB*RFEMD/D(date including month and 2-digit year)-(date including month and 2-digit year) DQB*RFEMD/D02DEC15-08DEC15 DQB*RFEMD/P(branch pseudo city code) DQB*RFEMD/PABC1 DQB*RFEMD (settlement plan code) DQB*RFEMD TAT You ay append the following settlement types to the format: TAT, TCH, KIL, STA The settlement type must follow any other qualifiers and be at the end of the format. Display audit trail by airline code Note: You may enter a single airline only. The airline code must be at the end of the format. DQB*RFEMD/A(2-character airline code) DQB*RFEMD/ASU DQB*RFEMD/A(airline 3 numeric code) DQB*RFEMD/A555 Enhanced Audit Trail Quick Reference Page 7

8 You may combine all the qualifiers above in one format; settlement plan type must be last. DQB*RFEMD/D02FEB-08FEB/PABC1/ASU TAT Example EMD refund audit trail report: = EMD number. AT = Coupon/Stock type ATB2. See the Coupon Type Codes section of this reference for additional codes. Agency PCC and name SALES AUDIT REPORT-12MAR16 PCC0-TRAINING TRAVEL STOCK TICKET CPN/STK PTR ACT NUMBER NUMBER TYPE LNIATA IND PNR-QWWXNO RICHTER/D AGT SINE-ARA TIME TKT AMT - GPB 65.00CA AT RFD-EMD PNR-NBRMDC NEUSYE/MIKE AGT SINE-ABP TIME TKT AMT - GBP CANCELED CANCELED BY - AGT PCC/SINE PCC0/AHT - TIME/0851 RFD-EMD = Refund of EMD document indicator TOTAL REFUNDS - 1 GBP Note: The Exception Items Present section displays when there are one or more exception documents. See the Ticketing section example for detail. A c t i o n I n d i c a t o r C o d e s ( A C T I N D c o l u m n ) C o u p o n T y p e C o d e s Code Definition Code Definition A Additional collection C Charge form E Even exchange T Agent coupon NS Net informed stored (issued using automated Cat 35 net fares/included in the total sales) A Auditor coupon N Net remit ticket - Cash/Credit Card FOP (issued using manual net fares and no selling fare/ticket amount is net fare plus taxes/ included in the total sales) F Flight coupon NR Net remit ticket - Cash/Credit Card FOP (issued using manual net fares/not included in the total sales, displays instead in the separate NR total sales area) P Passenger receipt AN Net exchange with Add Collect B Boarding Pass only P Printed flight coupons from electronic ticket S Miscellaneous documents Tour Order R Regenerated coupons from electronic ticket E Exchange coupon for miscellaneous ticket documents and MCO SF Selling fare (displays when a selling fare was used and the TJR indicator is active to display the selling fare) AB Coupon stock type of ATB or ATB1 V Void transaction AT Coupon stock type of ATB2 Enhanced Audit Trail Quick Reference Page 8

9 ( C o u n t r y / B S P C o d e ) C o u p o n S t o c k T y p e o f O P T A T Code S or S1 S2 1R 1Y 1T Definition Student stock type Kilroy stock type Aeroflot TAT stock type Generic TAT stock type TCH stock type Additional References Additional quick references and interactive tutorials are available on the Web at under the Training menu. You may also find additional information in the Format Finder SM help system. Use these keyword combinations or formats in your Search request: Enhanced Audit Trail DQB* Enhanced Audit Trail Quick Reference Page All rights reserved. Sabre, and Sabre Red Workspace are trademarks and/or service marks of an affiliate of Sabre Corporation. All other trademarks, service marks, and trade names are the property of their respective owners. 2.0