Automated FIMS. 2002, Worldspan L.P. All Rights Reserved.

Transcription

1 Automated FIMS 2002, Worldspan L.P. All Rights Reserved.

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3 Table of Contents Overview...1 Advantages...1 Automated FIMS Page i

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5 Automated FIMs Airport Training Overview Flight Interruption Manifests (FIMs) are issued when a passenger is transferred from the host carrier to another carrier due to: Flight Cancellations Oversells Diversions Misconnections Other Reroutings The Automated FIM allows for issued in exchange for one conjunctive ticket and are valid for reroutes on non-stops, direct flights, or single connections. Advantages No looking for or waiting for manual FIM stock. No handwriting required. TAR is automatically updated. Expedites handling of passengers. Automated FIMS A retrieved Passenger Name Record (PNR) in the Agent s Assembly Area (AAA) is mandatory before an Automated FIM can be issued. 1 Example PNR. KX- 28RZPZ 1.1SMITH/JOHN*ADT 1 KX 107Y 10JAN TH MIAGCM HK1 840P 1000P/O P- 1.MI H T- 1. T/10JAN/ TKG FAX-AUTO PRICED FARE TYPE EX 0902 Page 1

6 Airport Training Guide Automated FIMs 2 Access Automated Forms Menu. ENTRY: 4BAF Response: AUTOMATED FORMS MENU 1. FIM / FLIGHT INTERRUPTION MANIFEST 2. MCO / MISCELLANEOUS CHARGE ORDER 3. EXB / EXCESS BAGGAGE TICKET 4. SST / SPECIAL SERVICE TICKET 5. TCV / TRANSPORTATION CREDIT VOUCHER 6. LTA / LOST TICKET APPLICATION SELECT (1) --- H/HELP --- E/EXIT >4BMASK Or with a retrieved PNR, the following entry bypasses the Automated Forms Menu and display the first FIM mask: ENTRY: 4BAF/1 -OR- 4BAF/FIM Response: ************************* FIM COUPON ******************** >4BMASK PSGR LNAME (SMITH ) FNAME (JOHN ) INFANT ( ) ENTER Y IF YES TICKET NO. COUPON NUMBERS 1 ( ) (1 ) 2 ( ) ( ) OPTION (C) -- E/EXIT -- R/RETURN -- H/HELP -- C/CONFIRM -- B/BYPASS THIS PSGR Page

7 Automated FIMs Airport Training Guide Field LNAME - Last Name FNAME - First Name INFANT - Infant indicator TICKET NO / COUPONS Explanation - The last name field is a mandatory field. - The maximum number of characters allowed for this field is twenty five (25). - Content is edited for alpha characters and special characters of. and - only. - Auto-filled from the PNR. - The first name field is a mandatory field. - The maximum number of characters allowed for this field is thirteen (13). - Content is edited for alpha characters and special characters of. and - only. - It is auto-filled from the PNR. - This is an optional field. - Content is edited for character 'Y' only. - Auto-filled with 'Y' if the selected passenger is indicated as and infant PNR. - The first TICKET NO and COUPONS fields are mandatory. - Content is edited for numeric characters only. - Auto-filled only when the selected segments are e- ticket in Open for Use status Page 3

8 Airport Training Guide Automated FIMs 3 Response: ORIG FBC (Y26 ) NEW CLASS USED (Y ) >4BMASK A/L FLT DATE BRD OFF TIME ORIG 1 (KX ) 2 (107 ) 3 (10JAN) 4 (MIA) 5 (GCM) RERTE1 (AA ) 2 (555 ) 3 (10JAN) 4 (MIA) 5 (GCM) 6 (1700 ) CONX 1 ( )2 ( ) 3 ( ) 4 ( ) 5 ( ) 6 ( ) REASON: D-DIVERSION C-CANCEL M-MISCONX O-OVERSALE X-OTHER ENTER REASON CODE (M) FOR OTHER PLZ SPECIFY ( ) OPTION (C) -- E/EXIT -- R/RETURN -- H/HELP -- C/CONFIRM- PRINT The original and reroute flight information in this mask are mandatory. Field ORIG FBC - Original Fare Basis Code NEW CLASS USED ALC - Airline code FLT - Flight number DATE - Flight date BRD - Boardpoint Explanation - This is a mandatory field. - Free flow field, it is not edited. - This is a mandatory field. - Edited for alpha-numeric characters only. - Edited for numeric characters only. - Edited for a valid date and date format (DDMMM). - Edited for alpha-numeric characters only. Page

9 Automated FIMs Airport Training Guide OFF - Offpoint - Edited for alpha-numeric characters only. ENTER REASON CODE - Reason for FIM FOR OTHER PLZ SPECIFY - Other description - This is a mandatory field. - Edited for characters 'D', 'C', 'M', 'O' and 'X'. - Free flow alpha-numeric field, ten (10) character maximum. - If the reason OTHER is selected, this field is required. 4 Response: AUTOMATED FIM GENERATED // PAPER TICKET -- COLLECT COUPONS. TAR is automatically updated Page 5