ETIPS is Jet Airways new ET Itinerary Printing Solution

Transcription

1 ETIPS ETIPS is Jet Airways new ET Itinerary Printing Solution Currently, we have two separate applications for generating etickets, refund receipts, MSRs and EBTs in 9W and S2 respectively. With this integration, we will now have a single application that can be used to retrieve both 9W and S2 documents.

2 This is the Login Screen Note: The existing User Id can be used to access this new application To Login, enter your User Id and password Login to go to the Search Page

3 Then click on the Send button This is the Search Page Important information is displayed under Latest Updates. In case of any queries, you can contact the Helpdesk. The contact details/ timings are mentioned here You can also Central Helpdesk through the Us option. Type in your address in the From space provided along with the subject and your query.

4 Retrieval of eticket /EMDs The PNR / The eticket number Refund Receipt through the refund receipt number EMDs can be retrieval through EMD option. Please note that refund receipts, excess baggage receipts and MSR s can be retrieved by searching through the receipt number only Enter the EMD /MSR / Voucher No. Click on the Search button to continue

5 9W Search Result page Now select Original or Duplicate receipt option as required. You can / print the eticket for a single or multiple passengers at one time by selecting the passengers EMD-S are Standalone EMDs showing on Search Result Page. EMD-A will be associated to the etickets. If you wish to the ticket/refund receipt/emds, enter the address and click on the button To print the eticket/refund/emds receipt, click on the Print button.

6 To retrieve an S2 document : Retrieval of eticket /EMDs The PNR / The eticket number Refund Receipt through the refund receipt number EMDs can be retrieved through EMD option. Note: Refund receipts, EBTs and MSRs can be retrieved by searching through the receipt number only. Enter the S2 PNR and select S2 from the dropdown Enter the EMD /MSR / Voucher No. Click on the Search button to continue

7 S2 Search Result page Now select Original or Duplicate receipt option as required. You can / print the eticket for a single or multiple passengers at one time by selecting the passengers EMD-S are Standalone EMDs showing on Search Result Page. EMD-A will be associated to the etickets. If you wish to the ticket/refund receipt/emds, enter the address and To print the eticket/refund/emds receipt, click on the Print button.

8 Important Note : When ing / printing Other Airline documents, please ensure that the radio button is always on Duplicate Receipt

9 This is an eticket itinerary. This is an eticket itinerary with Associated EMD. 9W eticket For a Refund Receipt and EMD Refund you need to follow a similar process.

10 This is an eticket itinerary. This is an eticket itinerary with Associated EMD. S2 eticket For a Refund Receipt and EMD Refund you need to follow a similar process.

11 How to Print How to print: Go to File Print option as shown here. Alternatively, you can also use the keys CTRL + P which will display the Print window. Once you complete printing, close this ET itinerary pop-up which will take you back to the Search Page for a new search Here you will see a confirmation of the print / function

12 If you have printed a document, a remark such as this will be displayed

13 If you have ed a document, a remark such as this will be displayed

14 This page is displayed when you retrieve an EMD-S/ EMD-A Enter the EMD No or Compensation Voucher in order to display the same

15 Search Result Page EMD-S EMD-A

16 Display of EMD S & EMD-A EMD-S EMD-A

17 Search Result Page and Display of Compensation Voucher Note: Compensation Voucher can be retrieved only through Voucher No.

18 This page is displayed when you retrieve a 9W MSR Enter the ticket number, itinerary details and Description in the space provided. You will also need to select the Item / Service from the drop down list provided. Kindly note that all fields are mandatory. Click on Submit after entering all details Click on More Flights if required

19 This is the MSR Search Result page You can view the MSR by clicking here To print the MSR, click on the Print button. To the MSR, enter the address and click on the button

20 9W MSR This is the MSR You need to go to FILE and select the PRINT option to print the same

21 This page is displayed when you retrieve an S2 MSR Enter the ticket number, itinerary details and Description in the space provided. You will also need to select the Item / Service from the drop down list provided. Kindly note that all fields are mandatory. Click on Submit after entering all details Click on More Flights if required

22 This is the S2 MSR Search Result page You can view the MSR by clicking here To print the MSR, click on the Print button. To the MSR, enter the address and click on the button

23 S2 MSR This is the S2 MSR You need to go to FILE and select the PRINT option to print the same.

24 This page is displayed when you retrieve a 9W Excess Baggage Receipt Enter the details of excess baggage weight / piece and the rate Click on the Submit button after entering all details

25 This is the 9W EBT Search result page

26 9W EBT

27 This page is displayed when you retrieve an S2 Excess Baggage Receipt Enter the details of excess baggage weight / piece and the rate Click on the Submit button after entering all details

28 This is the S2 EBT Search Result page You can view the excess baggage receipt by clicking here

29 S2 EBT

30 We hope you find this useful and convenient. For 24 x 7 support, please contact Central Helpdesk Tel : : centralhelpdesk@jetairways.com Thank You