Discovery Network Assistant (DNA) Release Notes. Version

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1 Discvery Netwrk Assistant (DNA) Release Ntes Versin Ver. 3 August 29, 2017

2 2017 FLIR Systems, Inc. All rights reserved wrldwide. N parts f this dcument, in whle r in part, may be cpied, phtcpied, translated, r transmitted t any electrnic medium r machine readable frm withut the prir written permissin f FLIR Systems, Inc. Names and marks appearing n the prducts herein are either registered trademarks r trademarks f FLIR Systems, Inc. and/r its subsidiaries. All ther trademarks, trade names, r cmpany names referenced herein are used fr identificatin nly and are the prperty f their respective wners. This prduct is prtected by patents, design patents, patents pending, r design patents pending. The cntents f this dcument are subject t change. FLIR Systems, Inc Hllister Ave Gleta, CA Phne: FLIR ( ) Internatinal: Dcument Histry Versin Date Cmment 1 August 29, 2017 Initial FLIR release 2 DNA Release Ntes August 29, 2017

3 Table f Cntents Table f Cntents What s New in this Versin... 4 Versin Cntent DNA Sftware Lcatin... 6 Supprt fr New Cameras... 8 New Features... 9 Supprted Devices and Operating Systems Knwn Issues and s in the Current Release Knwn Issues and s in Previus Releases Knwn Issues and s frm Releases Prir t 2.1.1x Disclaimer August 29, 2017 DNA Release Ntes 3

4 What s New in this Versin What s New in this Versin In this versin we added supprt t the fllwing cameras. Please see sectin 3 Supprt fr New Cameras fr details and limitatins: FB-Series O thermal camera* PT-Series HD cled multi-sensr camera FC-Series O thermal camera Ariel CC-3103 camera Quasar CF-6308 camera Ariel CM-3304 camera Ariel CM-3308 camera Ariel CB-3304 camera Ariel CB-3308 camera Quasar CM-6212 camera Quasar CP-6302 camera * See limitatins August 29, 2017 DNA Release Ntes 4

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6 Versin Cntent Versin Cntent This release nte cvers New devices supprt, New Features, Knwn Issues and s in the Current Release, Knwn Issues and s in Previus Releases, and Knwn Issues and s frm Releases Prir t x. 2.1 DNA Sftware Lcatin The DNA sftware can be dwnladed frm here. The DNA User Manual can be dwnladed frm here. 6 DNA Release Ntes August 29, 2017

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8 Supprt fr New Cameras Supprt fr New Cameras This release supprts the fllwing new cameras: FB-Series O thermal camera * PT-Series HD cled multi-sensr camera FC-Series O thermal camera Ariel CC-3103 camera Quasar CF-6308 camera Ariel CM-3304 camera Ariel CM-3308 camera Ariel CB-3304 camera Ariel CB-3308 camera Quasar CM-6212 camera Quasar CP-6302 camera s: * Out f the bx if camera is set t DHCP and there is n DHCP server the camera will nt be discvered. In such case the user shuld set his PC t the same NW as the camera DHCP default IP t see the camera. 8 DNA Release Ntes August 29, 2017

9 New Features New Features This versin cmprises integratin f new mdels, there are n changes t the user interface in this versin August 29, 2017 DNA Release Ntes 9

10 Supprted Devices and Operating Systems Supprted Devices and Operating Systems Thermal cameras FB-Series O cameras * FC-Series ID cameras ** FC-Series O cameras Thermal multi-sensr cameras PT-Series HD cled cameras Quasar Gen III cameras: CF-6308 camera CP-6302 camera Quasar Gen II cameras: CB-6204 camera CB-6208 camera CM-6204 camera CM-6208 camera CM-6212 camera Quasar Gen I cameras: CF-3211 camera CM-3211 camera CP-3211 camera CF-4221 camera CM-4221 camera CP-4221 camera CF-4251 camera CM-4251 camera CM-4321 camera Ariel Gen III cameras: CM-3304 camera CM-3308 camera CB-3304 camera CB-3308 camera Ariel Gen II cameras: CB-3102 camera CM-3102 camera CC-3013 camera 10 DNA Release Ntes August 29, 2017

11 Supprted Devices and Operating Systems Ariel Gen I cameras and encders: EN-204 encder EN-216 encder CM-3011 camera CB-3011 camera ii HD cameras: CB-5222 camera CF-5222 camera CF-5212 camera ii encders: TRK-101 ii encder TRK-101-P ii encder ii sc1dn-s camera FLIR N133 Series N133ED N133EB N133BD FLIR N233 Series N233BE N233VE N233ZC N233ZD FLIR N237 Series N237BE N237VE FLIR N243MW2 FLIR N336ZD1 FLIR N347VW4 FLIR N437 Series N437BDL N437VDL N437VEW FLIR DNZ30TL2R PTZ camera HD Classic cameras HD Elite cameras Pr Line MPEG-4 encders and decders Pr Line A encders and cameras August 29, 2017 DNA Release Ntes 11

12 Supprted Devices and Operating Systems EV series H.264 single-prt and multi-prt encders and decders EA-201 series encders This versin als supprts the fllwing perating systems (64-bit nly): Windws 7 Windws 8 and 8.1 Windws 10 Windws Server 2003 Windws Server 2008 Windws Server 2012 R2 s: * Out f the bx if camera is set t DHCP and there is n DHCP server the camera will nt be discvered. In such case the user shuld set his PC t the same NW as the camera DHCP default IP t see the camera. ** FLIR FC-ID is supprted frm FW V2.0.3 P01 nly, fr lder versins use the FC-Series ID Legacy Upgrade Tl 12 DNA Release Ntes August 29, 2017

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14 Knwn Issues and s in the Current Release Knwn Issues and s in the Current Release Fllwing are the knwn issues since the previus GA release ( ). BUG ID SUMMARY COMMENTS FLIR FC-ID is supprted frm FW V2.0.3 P01 nly When FLIR FB-O is set t DHCP and there is n DHCP server n the netwrk it cannt be discvered ut f the bx All FLIR cameras (including FC-ID) > It is nt pssible t change credentials.. Fr lder FW use the FC-Series ID Legacy Upgrade Tl. Set PC t same NW as camera default IP. Use the camera UI It is pssible t set duplicate IP addresses FLIR visible cameras > The temperature is nt displayed in the Prperties windw. FC-ID > Changing vide settings > Unit mdel name des nt change when changing the vide frmat. Change Credentials > When setting a new admin passwrd in the web, DNA discvers the unit as authenticated. DNA can manage the unit with new issues even thugh the admin passwrd has changed Prperties windw > The temperature is nt displayed crrectly FC-ID > Cannt perfrm batch firmware upgrade when PAL and NTSC units are in the same batch. FC-ID > When the camera s internal server is disabled, the unit is discvered as "Offline. N-series > Adding a device manually result in unit nt being authenticated and a status errr. N-series > Hstname cannt be updated, althugh DNA displays that the device was updated. N-series > In Prperties windw, the crrect mask and gateway IP addresses are nt displayed. N-series > In Prperties windw, setting a new IP address always results in status displayed as Hst name nt updated", althugh the IP address was updated prperly N-series > Partial factry default desn't wrk N-series > Full factry default desn't wrk.. D Batch upgrade f PAL and NTSC units separately. 14 DNA Release Ntes August 29, 2017

15 Knwn Issues and s in the Current Release BUG ID SUMMARY COMMENTS CP I > FW FS NRS > Up-time is nt displayed PT-HD > FW v1.2.1.tc07 > Assign IP > DHCP > Frm limited access t DHCP, the Assign IP prcess ends successfully, but the new DHCP IP is nt updated. The unit details are updated nly after refreshing DNA. August 29, 2017 DNA Release Ntes 15

16 Knwn Issues and s in Previus Releases Knwn Issues and s in Previus Releases Fllwing are the knwn issues in previus releases x and x. BUG ID SUMMARY COMMENTS FC-ID > After full factry default, units shuld be displayed with the same default IP r the DHCP-assigned IP address. FC-ID > When unit is added manually, the Assign IP functin is nt supprted DNA stpped perating during the Assign IP prcess FC-ID > After full factry default, the mdel number is nt displayed in the Discvery list. FC-ID > Nt authenticated units displayed "Errr" status instead f "nline" status when discvered, then the status changes t "Online" after a few secnds. Pr Line A > It is nt pssible t change the Vide Frmat n these units DNA desn't discver the name f a limited access unit Occasinally the switch firmware (switch.bin) fr PTZ fails when upgrading frm Quasar dt nsa r higher firmware t any firmware up t r including dt nsa WinPcap can be installed autmatically nly with Admin privileges When upgrading the firmware f a Quasar PTZ camera frm dt nsa t dt nsa, a status message Upgrading t Transitin Firmware is displayed. It is nt pssible t assign an IP address n an Ariel CB-3102/CM-3102 camera that is nt authenticated. When setting an IP f a secnd NIC t a camera set n the first NIC, the prcedure times ut. ii Thermal camera rebts when trying t set a camera t DHCP when it's already cnfigured in DHCP. DNA did nt check the IP address when the same IP was assigned frm the secnd NIC IP DNA ccasinally crashes when cnfiguring ii units DNA did nt discver a Pr Line A device that was added manually frm a different VLAN. It is pssible t cmplete the firmware upgrade prcess with an invalid firmware file n a Quasar camera. ii There is n warning message that the user cannt dwngrade firmware Hrizn and Meridian DNA fails when pressing the Refresh buttn. 16 DNA Release Ntes August 29, 2017

17 Knwn Issues and s in Previus Releases BUG ID SUMMARY COMMENTS Ariel CB/CM-3102 Occasinally, DNA des nt assign an IP address when DCHP is enabled after hard factry reset. Win 2008 (32-bits) It is nt pssible t discver Quasar CB/CM-620x and Ariel CB/CM-3102 devices FLIR Plugin desn't discver Dahua cameras FLIR units are nt discvered when the IP is nt in the VLAN range DNA desn t discver the units when they are set t DHCP (by default) and there is n DHCP server. Retry r enter static IP address. August 29, 2017 DNA Release Ntes 17

18 Knwn Issues and s frm Releases Prir t 2.1.1x Knwn Issues and s frm Releases Prir t 2.1.1x The fllwing issues and limitatins exist frm releases prir t x: BUG ID SUMMARY COMMENTS N/A CB/CM-3011 Bradcast prtcl (SADP Prtcl) is disabled by default n Windws 8.1 and Windws Server Use a different OS It is nt pssible t upgrade firmware n MPEG4 Pr Line units HD Classic update firmware is nt supprted The Web feature is enabled fr units that d nt have a web interface An invalid IP number can be assigned t a unit Only the camera icn is displayed When manually adding an IP address that ends with ".0" frm a different VLAN, all units frm that VLAN are added. EV-116 > DNA des nt supprt Perfrms Mde change functin. This prcess is functinal nly thrugh the Pr Line Cnfiguratr. CP-4211/CP-3211->There is n ptin t "Restre factry settings (excluding netwrk and PTZ settings)" as an Administratr. The Discvery list des nt display setup updates that ccur utside f DNA, such as the unit's firmware versin. ii - 'Up time' is nt displayed fr ii units that were added manually frm anther VLAN. HD-PTZ - When upgrading frm dt nsa t dt nsa, sme parameters (Max gain, Shutter pririty and ICR functins) were nt saved and the DNA lg did nt mark them as an errr. When setting the IP address n a unit in anther VLAN, DNA did nt check if the IP already exists It is nt pssible t filter an already filtered Discvery list The.ini file is case sensitive and cmmands will nt be enabled if nt written in lwer case. ii - It's pssible t set an ii unit name using meta-characters in DNA, but it is nt pssible frm the unit s web page. HD Classic - It is nt pssible t add a unit frm a different VLAN when the unit is set with DHCP. HD Classic - After partial factry default, the unit s name is stuck, even after refresh. - Use nly legal English characters August 29, 2017 DNA Release Ntes 18

19 Knwn Issues and s frm Releases Prir t 2.1.1x BUG ID SUMMARY COMMENTS Pr Line A - It is nt pssible t set a static IP address when using DNA. If a unit des nt use HTTP prt 80, DNA discvers all units in Limited Access mde r in Errr mde. It cannt assign that unit an IP address r cnfigure the unit. When a Quasar unit is in Limited Access mde and the unit is set t DHCP mde, but there is n DHCP server n the netwrk, the Device Prperties windw indicates Static IP instead f DHCP. ii Thermal CT PT - It was nt pssible t perfrm a partial factry default, nly a full factry default. When using a Lw pririty NIC, setting an IP n the High pririty NIC results in a status errr fr all units as nt authenticated. On ii Thermal units, ccasinally it nt pssible t set an IP when the unit is nt authenticated. It is nt pssible t set the vide frmat n units that are nt authenticated. When upgrading Quasar units frm dt nsa r lwer versins, the Firmware Transitin is displayed in the Discvery list during the upgrade. EN-204/EN Units are nt discvered n DNA fr the first time with WinPcap installed n units running Win 2012, Win 8.1, Win 8, Win 2008 in Limited Access mde. - Rebt the unit in rder t set the IP - Reinstall WinPcap An HD Classic unit cannt be added manually Ariel CM-3011/CB "Unit uptime" is nt displayed An invalid IP number can be assigned DNA 2.1 > The discvery f sme Quasar units can take ver ne minute after all ther units are discvered. Server 2012 and Win It is pssible t pen DNA nly with the Admin passwrd. August 29, 2017 DNA Release Ntes 19

20 Disclaimer Disclaimer By prviding this dcument, FLIR Systems, Inc. is nt making any representatins regarding the crrectness r cmpleteness f its cntents and reserves the right t alter this dcument at any time withut ntice. FLIR Systems, Inc All rights reserved. 20 DNA Release Ntes August 29, 2017

21 FLIR Systems, Inc Hllister Ave. Gleta, CA USA PH: PH: (Sales) PH: (Supprt) FX: Crprate Headquarters FLIR Systems, Inc SW Parkway Ave. Wilsnville, OR USA PH: FX: Dcument: DNA Release Ntes Versin: 3 Date: August 29, 2017 Language: en-us

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