Version Moderator's Guide. October-31-13

Transcription

1 Versin 12.6 Mderatr's Guide Octber-31-13

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3 Table f Cntents Chapter 1 Using this Guide 1 Wh Shuld Read this Guide 1 Hw t Use this Guide 2 Getting Help 2 Dcumentatin and Learning Resurces 2 Technical Supprt 3 Cmmunity 3 Blackbard Cllabrate Prduct Feedback 3 Cnventins Used in this Guide 3 Variables 3 Ntes 4 Typgraphical Cnventins 4 Operating System Differences 5 Keystrkes and Muse Clicks 5 Screen Captures 5 Chapter 2 Getting Started 7 Minimum Client System Requirements 8 Jining a Blackbard Cllabrate Web Cnferencing Sessin 8 Cnfiguring Yur Audi 8 Page i

4 Setting Yur Preferences 8 Preferences Dialg Cmpnents 9 Navigating Within the Preferences List 11 Restring Default Preference Settings 11 Resizing and Mving the Preferences Dialg 11 Setting Yur Cnnectin Speed 12 Prmpting fr the Cnnectin Speed 13 Setting Yur Prxy Cnfiguratin 14 Setting Ntificatin Preferences 17 Audible Ntificatins 17 Visual Ntificatins 19 Leaving and Rejining a Sessin 21 Launching an Offline Blackbard Cllabrate Web Cnferencing Sessin 21 Chapter 3 Attending Sessins n Mbile Devices 23 Chapter 4 The Blackbard Cllabrate Web Cnferencing Rm 25 The Cntent Area Mdes 28 Managing Panels and Windws 29 Wrking with Panels 29 Wrking with Windws 31 The Menus 32 Menus in the Main Menu Bar 33 Drp-Dwn Menus 33 Using Mnemnic and Keybard Shrtcuts 34 Mnemnics 34 Keybard Shrtcuts 35 Ht Keys 41 Cnfiguring Ht Keys 42 Lading Cntent thrugh the Cllabratin Tlbar 44 Getting Sessin Cnnectin Infrmatin 46 Clsing the Applicatin 46 The Cnfirmatin Dialg 47 Chapter 5 The Participants Panel 49 Understanding Permissins 51 Permissin Indicatrs in the Participants List 54 ii Table f Cntents

5 Viewing all f yur Permissins 55 Granting and Revking Permissins t and frm Participants 55 Glbal Permissins 55 Individual Permissins 57 Granting Participants the Mderatr Privilege 58 Revking Mderatr Privilege 59 Remving Participants 59 Lcking the Sessin 60 Knwing When Smene has Jined r Left a Sessin 61 Raising and Lwering Yur Hand 61 Lwering Other Participants' Hands 62 Raised Hand Ntificatin 62 Autmatically Raise Hand upn Entering a Sessin 62 Stepping Away 63 Stepping Back 63 Entering Feedback 64 Activity Indicatrs 65 Status Indicatrs 66 Plling 67 Hiding the Plling Results 68 Cnducting a Pll 69 Clearing the Plling Respnses 69 Lcking the Plling Respnses 70 Unlcking the Plling Respnses 70 Viewing Plling Results 70 Publishing the Plling Results t the Whitebard 71 User Prfiles 72 Shwing Prfiles 72 Viewing a User s Prfile 72 Editing Yur User Prfile 73 Imprting a vcard file 75 Exprting a vcard file 76 Mbile Device Indicatrs 76 Printing the Participants List 77 Table f Cntents iii

6 Saving the Participants List t a File 78 Chapter 6 In-Sessin Invitatins 79 Sending an In-Sessin Invitatin 80 Setting the Text Encding Frmat Preference 81 Cpying the Sessin Link t Anther Applicatin 83 Chapter 7 Vide 85 Vide Activity, Permissin and Status Indicatrs 87 Activity and Permissin Indicatrs 87 Status Indicatrs 88 Previewing and Transmitting Vide 88 Previewing Vide 89 Transmitting Vide 89 Stpping Vide Transmissin 90 Selecting yur Vide Camera 90 Viewing Vide 92 The Default Views 93 Multiple Simultaneus Cameras 95 Setting Maximum Simultaneus Cameras 95 Cntrlling the Primary Vide Display 96 Make Vide Fllw Mderatr Fcus 97 Make Vide Fllw Speaker 97 Manually Selecting What t Display 97 Multi-Camera Vide in Recrdings 98 Sending a Vide Image t the Whitebard 98 Trubleshting Vide Delays 99 Understanding Vide Frame Rates 99 Setting the Vide Frame Rate 100 Setting Vide Permissin fr Participants 102 Stpping Vide Transmissin 102 Chapter 8 Chat 103 Chat Activity and Permissin Indicatrs 105 Viewing Chat Messages 105 New Messages in Other Cnversatin Tabs 106 Turning Off Event Messages 106 iv Table f Cntents

7 Cnversatin Tabs 107 Mving Between Cnversatins 108 Clsing Cnversatin Tabs 108 Viewing Private Chat Messages in the Rm Cnversatin Tab 108 Reading Private Chat Messages When the Sessin is Supervised 109 Hiding Supervised Chat Messages 109 Changing the Text Size in the Cnversatin Pane 110 Sending Chat Messages 110 Sending Messages t Everyne in a Rm r Existing Grup Cnversatin 111 Sending Private Chat Messages t Other Mderatrs 111 Sending Messages t Selected Individuals 112 Sending a Message as an Annuncement 113 Adding Emticns t yur Chat Message 114 Adding External Links t yur Chat Message 115 Saving Chat Cnversatins t a File 115 Setting the Chat Permissin f Participants 116 Disabling Emticns in Chat 117 Chapter 9 Audi 119 Audi Activity, Permissin and Status Indicatrs 121 Activity and Permissin Indicatrs 121 Status Indicatrs 122 Basic Audi Cnfiguratin 122 Using the Audi Setup Wizard 123 On Windws r Linux 123 On Mac OS X 124 Cnfiguring Simultaneus Talkers 126 Using Yur Micrphne 127 Adjusting Micrphne and Speaker Levels 128 Micrphne Level 128 Speaker Level 128 Advanced Audi Cnfiguratin 129 Selecting a Micrphne Device 129 Selecting a Micrphne n Windws r Linux 130 Selecting a Micrphne n Mac OS X 130 Table f Cntents v

8 Micrphne Cnfiguratin 130 Windws and Mac OS X 10.6 and Later 131 Linux and Mac OS X 10.5 and Earlier 132 Setting Level Cntrls 135 Windws and Mac OS X 10.6 and Later 135 Linux and Mac OS X 10.5 and Earlier 135 Suppressing Transmissin f Silence 136 Setting the Sample Rate 137 Selecting a Speaker Device 137 Selecting Speakers n Windws r Linux 137 Selecting Speakers n Mac OS X 138 Speaker Cnfiguratin 138 Muting Speakers When Talking 141 Trubleshting Audi Delays 141 Setting the Audi Permissin fr Participants 142 Chapter 10 Telecnferencing 143 The Telecnference Bridge 144 The Bridge in Integrated Telephny 145 The Bridge in Third Party Prvider Telephny 145 The Telecnference Chairpersn in Third Party Prvider Telephny 145 Cnfiguring and Cnnecting t a Third Party Prvider Telecnference 146 Cnnecting the Sessin t the Telecnference 150 Recnnecting the Sessin t the Telecnference when Discnnected 152 Discnnecting the Sessin frm the Telecnference 152 Adjusting the Sund 153 Muting the Telecnference 153 Changing the Vlume 154 Vlume f audi emitted by the sessin and received by the telecnference: 154 Vlume f audi emitted by the telecnference and received by the sessin: 154 Annuncing the Sessin t the Telecnference 154 Jining a Telecnference 155 Activity Indicatrs 157 Leaving a Telecnference 157 Sending the Telephny Users t Breakut Rms 158 vi Table f Cntents

9 Setting Telephny Permissin fr Participants 159 Chapter 11 The Whitebard 161 Whitebard Mde 165 Scaling the Whitebard Page 165 Maximizing the Cntent Area 166 Whitebard Activity, Permissin and Status Indicatrs 166 Activity and Permissin Indicatrs 166 Status Indicatrs 166 Adding Cntent t the Whitebard 167 Lading External Cntent int the Whitebard 168 The Page Explrer 168 Supprted Cntent Types 168 Lading Cntent thrugh the Lad File Dialg 169 Cpying Text and Images t r frm Other Applicatins 171 Cpying and Pasting 171 Dragging and Drpping 172 The Tls Palette 172 The Prperties Editr 173 Inserting Text 174 Inserting Graphics 176 Inserting Clip Art Images 177 Inserting Screen Captures 178 Pinting t Things n the Whitebard 179 Setting Whitebard Preferences 179 Manipulating Objects and Text 182 Using the Object Explrer 182 Viewing Page Thumbnails 183 Viewing Thumbnails 183 Selecting Objects 184 Selecting Objects in the Object Explrer 184 Selecting One Object in the Whitebard 185 Selecting Mre Than One Object in the Whitebard 185 Selecting Several Objects Simultaneusly in the Whitebard 185 Selecting All Objects in the Whitebard r Object Explrer 185 Table f Cntents vii

10 Selecting All Objects Created by Participants 185 Identifying the Creatr f an Object 186 Selecting Simple Text and Text Editr Objects Cntaining Links 186 Mving Objects 186 Restre Offscreen Objects 186 Aligning and Distributing Objects 186 Using the Align Objects windw: 187 Using the Whitebard cntext menu: 187 Descriptin f Alignment Functins 187 Descriptin f Distributin Functins 188 Resizing Objects 188 Gruping and Ungruping Objects 189 Adding r Remving Objects frm a Grup 189 Mving Objects t r frm the Backgrund 189 Mving Objects t the Frnt/Back 190 Cutting, Cpying and Pasting Objects in the Whitebard 191 Cpying and Cutting Objects 191 Pasting Objects 191 Duplicating Whitebard Objects by Dragging and Drpping 192 Cpying and Pasting Objects frm One Page t Multiple Pages 192 Editing Text 192 Text Editr Objects 192 Simple Text Objects 193 Editing Object Prperties 193 Changing Prperties f a Shape 195 Changing Prperties f Text Objects 195 Changing Prperties f a Filled Shape 195 Changing Prperties f an Image r Clip Art 195 Deleting Objects 196 Clearing the Page 196 Creating a Backgrund 196 Shwing Pages Viewed by Participants 197 Wrking with Whitebard Pages 197 Whitebard Rms and Grups 197 viii Table f Cntents

11 The Main Rm 198 Private Wrk Area 198 Page Grups 199 Breakut Rms 199 Using the Page Explrer 199 Selecting Pages in the Page Explrer 200 Viewing Thumbnails 201 Rearranging and Duplicating Pages 202 Dragging/Drpping Pages t Other Applicatins 202 Navigating Between Pages 202 Using the Whitebard Navigatin Bar 203 Using the Page Cunter 204 The Fllw Optin 204 Explre Mde 205 Creating New Blank Pages 206 Hw New Pages are Named 208 Creating Whitebard Page Grups 208 Cutting, Cpying, Pasting and Deleting Pages 209 Cutting Pages 209 Cpying Pages 210 Pasting Pages 210 Deleting Pages 211 Cutting, Cpying, Pasting and Deleting Page Grups 211 Cutting Page Grups 211 Cpying Page Grups 212 Pasting Page Grups 212 Deleting a Page Grup 212 Emptying Clipbard 213 Editing Page Prperties 213 Selecting All Page Peers 214 Cpying Pages t Breakut Rms 215 Prtecting the Whitebard 216 Saving Whitebard Pages 217 Printing Whitebard Pages 218 Table f Cntents ix

12 Setting Whitebard Permissins fr Participants 219 Whitebard Tls Permissin 219 Whitebard Page Navigatin Permissin 220 Custmizing Clip Art Cllectins 220 Organizing the Clip Art Library 220 Creating New Clip Art Cllectins 221 Adding a Clip Art Cllectin t the Library 223 Remving Clip Art Cllectins frm the Library 223 Editing, Deleting, and Merging Custmized Clip Art Cllectins 223 Chapter 12 Sessin Plans 225 Chapter 13 Applicatin Sharing 229 Applicatin Sharing Activity, Permissin and Status Indicatrs 230 Activity and Permissin Indicatrs 230 Status Indicatrs 231 Setting the Applicatin Sharing Permissin fr Participants 232 Viewing a Shared Applicatin 233 Scaling the Shared Cntent 233 Maximizing the Cntent Area 233 Emphasized Cursr 234 Hsting an Applicatin Sharing Sessin 234 Applicatin Sharing Mde 234 Starting an Applicatin Share 235 The Hst's View f Applicatin Sharing 237 Cntrlling an Applicatin Share 237 Pausing and Resuming an Applicatin Share 238 Previewing an Applicatin Share 238 Taking a Snapsht 239 Giving Cntrl f an Applicatin Share t Anther 239 Delegating Remte Cntrl 240 Granting a Request fr Cntrl f an Applicatin Share 240 Revking Cntrl 241 Stpping an Applicatin Share 242 Requesting Cntrl f Anther's Applicatin r Desktp 242 Requesting Cntrl f Smene Else's Desktp 242 x Table f Cntents

13 Requesting Cntrl f an Applicatin Share frm the Hst 243 Simulated Keystrkes 243 Sending Simulated Keystrkes 244 Releasing Remte Cntrl 244 Advanced Applicatin Sharing Optins 245 Hsting Optins 245 Permitting Remte Cntrl f Yur Desktp 247 Ask me fr permissin 248 Require passwrd 249 Allw withut asking 249 Filtered Keys 250 Adding Filtered Keys 252 Mdifying a Keystrke 252 Remving a Keystrke 252 Cnfiguring Simulated Keystrkes 252 Adding Simulated Keys 254 Mdifying Simulated Keys 255 Remving Simulated Keys 255 Using OpenGL Optin (Mac nly) 255 Requesting Elevated Privileges n Windws 7 r Vista 255 Chapter 14 Web Tur 257 Web Tur Mde 259 Web Tur Activity and Permissin Indicatrs 259 Starting a Web Tur 260 Cnducting a Web Tur 260 The Fllw Me Optin 260 Publishing URL t Chat Panel 261 Stpping the Web Tur 261 Viewing a Web Tur 261 Optimizing the Cntent Area 262 Enabling Pp-ups in a Web Tur (Windws nly) 262 Setting the Web Tur Permissin fr Participants 263 Web Tur vs. Web Push 264 Starting a Web Push 265 Table f Cntents xi

14 Chapter 15 Breakut Rms 267 Creating Private Breakut Rms 269 Creating Public Breakut Rms 270 Allwing Participants t Mve Themselves t Breakut Rms 272 Mving Yurself r Others int Existing Rms 273 Mving Everyne at Once 274 Cpying Pages t the Main Rm 275 Cpying the Current Breakut Rm Page 276 Cpying All Pages f a Single Breakut Rm 276 Cpying All Pages f All Breakut Rms 276 Cpying All Pages f Selected Breakut Rms 277 Cpying Selected Breakut Rm Pages 277 Renaming a Breakut Rm 278 Clsing a Breakut Rm 279 Chapter 16 File Transfer 281 The File Transfer Library 281 Lading Files fr Transfer 283 Lading a File thrugh the Lad File Dialg 283 Lading a File by URL 284 Remving a File 285 Saving a File 285 Prmpting Recipients t Save a File 286 Clsing the File Transfer Library 286 Chapter 17 The Timer 287 Starting the Timer 288 Cunting Dwn 288 Cunting Up 291 Pausing and Resuming the Timer 291 Changing the Timer 292 Stpping the Timer 292 Chapter 18 Multimedia 295 The Multimedia Library 296 Lading Multimedia Files 297 Lading a Multimedia File thrugh the Open Dialg 298 xii Table f Cntents

15 Lading a Multimedia URL 298 Playing a Multimedia File r URL 299 Remving Multimedia Files r URLs 300 Stpping the Currently Playing Media 300 Clsing the Multimedia Library 300 Chapter 19 Interactive Recrdings 301 Recrding Yur Sessins 302 Starting a Recrding 303 Stpping a Recrding 304 Manually Adding an Index Entry 304 Cnfiguring the Recrding Reminder Dialg 305 Erasing a Recrding 306 Playing a Recrding 306 Names Hidden in Recrdings 307 Multi-Camera Vide in Recrdings 308 Navigating Within a Recrding 308 Knwing Where Yu Are 309 Using the Playback Slider 310 Using the Index Entry Menu 310 Using the Recrding Index 311 Opening the Recrding Index 311 Mving t an Index Entry 312 Srting the Recrding Index 312 Filtering the Recrding Index 313 Searching fr an Index Entry 315 Chapter 20 Ntes 4 Opening and Clsing the Ntes Windw 319 Taking Ntes 320 Creating Lists 321 Frmatting Ntes Text 322 Changing the Text Size in the Ntes Editr 323 Wrking with Ntes 324 Selecting Ntes 325 Inserting Ntes 325 Table f Cntents xiii

16 Mving Ntes 327 Deleting Ntes 327 Printing Ntes 327 Saving Ntes 328 Viewing Presenter Ntes Imprted with a Presentatin 328 Managing Ntes Dcuments 329 Opening the Ntes Dcuments List 329 Searching fr Ntes Dcuments 330 Exprting and Imprting Ntes Dcuments 330 Exprting Ntes Dcuments 331 Imprting Ntes Dcuments 333 Deleting Ntes Dcuments 335 Deleting the Ntes Dcument fr the Current Sessin 336 Using Cmpund Ntes 336 Viewing Ntes in Recrdings 337 Editing Ntes in a Recrding 337 Chapter 21 The Quiz Manager 339 Creating a Quiz 340 Administering Quizzes t Participants 343 Viewing and Saving Quiz Results 345 Saving Quizzes t Disk 346 Lading Previusly Saved Files int the Quiz Manager 348 Lading a Quiz File thrugh the Open Dialg 348 Editing a Quiz 348 Remving a Quiz frm the Quiz Library 349 Clsing the Quiz Manager Windw 350 Chapter 22 The Graphing Calculatr 351 Opening and Clsing Graphing Calculatr Windw 352 Private and Shared Calculatrs 353 Switching between the Private and Shared Graphing Calculatr 353 Using the Shared Graphing Calculatr 353 The shared calculatr withut the Fllw Mderatr ptin selected (default) 353 The shared calculatr with the Fllw Mderatr ptin selected 353 Graphing Functins Using the Calculatr 354 xiv Table f Cntents

17 Entering Mathematical Operatrs and Functins 354 Displaying the Functin Histry 356 Evaluating Functins 356 Selecting and Displaying Pints n the Graph 357 T display an x- r y-intercept r a pint f intersectin 357 Changing the Calculatr Display Regin 358 Setting the Display Regin and Grid Spacing 358 Zming In and Out 358 Mving the Graph in the Display Regin 359 Chapter 23 Glssary 361 Appendix A: Chat Emticn Text Strings 373 Appendix B: 1252 Windws Latin 1 (ANSI) 377 Blackbard Cllabrate Cpyright 379 Trademarks 379 Table f Cntents xv

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19 Chapter 1 Using this Guide Wh Shuld Read this Guide This guide is written fr Blackbard Cllabrate web cnferencing Mderatrs. Mderatrs are sessin participants with a heightened level f permissins when interacting in the Blackbard Cllabrate sessin. They can change Cntent mdes, grant and remve permissins frm Participants, and mve Participants t breakut rms. When a sessin is created, there is always ne persn designated as the Mderatr this persn is the Mderatr f Recrd and can never lse Mderatr privileges. Other Participants may be granted Mderatr privileges by default r n a case-by-case basis. Blackbard Cllabrate Mderatrs need nt be cmputer experts, hwever, sme functins d require basic cmputer skills such as wrking knwledge f yur perating system, ability t navigate between and within applicatins, r basic text editing. Nte: Users wh make use f the accessibility features in Blackbard Cllabrate web cnferencing shuld refer t the Accessibility Guide fr Mderatrs. Page 1

20 Hw t Use this Guide It is highly recmmend that yu read the first three chapters f this guide prir t attending a Blackbard Cllabrate web cnferencing sessin. 1. Read Cnventins Used in this Guide n page 3 f this chapter t familiarize yurself with the varius presentatin, frmatting and typgraphical cnventins used in this guide. 2. Fllw the instructins in Getting Started n page 7 t ensure yu have the prper hardware and sftware t run Blackbard Cllabrate and t set up yur Blackbard Cllabrate envirnment. 3. Read The Blackbard Cllabrate Web Cnferencing Rm n page 25 t familiarize yurself with the Blackbard Cllabrate user interface. Refer t the remaining chapters in any rder t becme familiar with the available tls and features f Blackbard Cllabrate. Nte: Fr a discussin f the accessibility features in Blackbard Cllabrate web cnferencing, including Clsed-Captining and the Activity Windw, see the Accessibility Guide fr Mderatrs. Getting Help Dcumentatin and Learning Resurces Dcumentatin and learning resurces (fr all Blackbard Cllabrate prducts) are available n the On-Demand Learning Center, which can be reached as fllws: In yur brwser, enter the fllwing address: Frm within Blackbard Cllabrate web cnferencing, select Additinal Dcumentatin frm the Help menu. Yu can directly pen the fllwing dcuments frm within Blackbard Cllabrate web cnferencing by selecting them frm the Help menu: Keybard Shrtcuts Accessibility Guide fr Mderatrs Blackbard Cllabrate Essentials fr Mderatrs 2 Using this Guide

21 Technical Supprt Blackbard Cllabrate technical supprt and the supprt Knwledge Base are available thrugh the Supprt Prtal: Cmmunity We encurage Blackbard Cllabrate users f all levels (administratrs, instructrs and students) t submit questins t Ask the Dctrs, a free questin-and-answer frum mderated by an expert team f yur fellw Blackbard Cllabrate users. Their gal is t prvide quality answers t yur questins in a highly respnsive manner, while building a glbal knwledge base fr nline teaching and learning. Yu can find Ask the Dctrs at the link belw: Messages psted in the Ask the Dctrs frum d nt g t ur Supprt Team. If yu require technical supprt assistance t reslve a prblem, please cntact Technical Supprt (see the headingtechnical Supprt in this sectin). Blackbard Cllabrate Prduct Feedback Blackbard Cllabrate welcmes yur cmments and suggestins. If yu have an idea fr a new feature r enhancement, r wuld like t send ther feedback, please send an t BBCllabrateFeedback@blackbard.cm. Yur feedback will be sent directly t ur Prduct Management Team. Cnventins Used in this Guide Variables There are a few places in Blackbard Cllabrate web cnferencing that are ppulated with data specific t the sessin. Because we d nt knw in advance what thse data (e.g., wrds r names) will be, in this guide they are represented by variables enclsed in angle brackets. Fr example, the variable <Panel Name> is used in the discussin f Restring Default Preference Settings t represent the name f the currently selected panel. Using this Guide 3

22 Ntes Six types f ntes may be used in this guide t highlight infrmatin: Nte: Ntes are used t highlight imprtant infrmatin r t present asides relevant t the tpic at hand. Tip: Tips prvide helpful infrmatin n hw t mst effectively use a particular feature f the prduct. Cautin: Cautins alert yu t ptentially cnfusing terminlgy r difficulties that may ccur when using the prduct. Warning: Warnings alert yu t ptentially serius prblems. Ntes f this frmat are used t highlight Linux-specific infrmatin. Ntes f this frmat are used t highlight Mac-specific infrmatin. Ntes f this frmat are used t highlight infrmatin specific t mbile devices (mbile phnes and tablets). Typgraphical Cnventins Cnventin Descriptin 1. Number Indicates a step in a task. Hllw bullets Bld Italics Mnspace <brackets> Indicates that there are several ptins available fr cmpleting a task, but nly ne is necessary. Represents clickable elements in the user interface (e.g., text links, buttns, tabs, etc.). Als used t give emphasis t wrds. Represents menu items, ptins and parameters. Als used fr crss references and names f dcuments. Indicates pathnames, filenames, flders and cmmand lines. Indicates variables. 4 Using this Guide

23 Operating System Differences This guide is written fr Blackbard Cllabrate web cnferencing users n all supprted perating systems: Windws, Mac OS X, and Linux. Keystrkes and Muse Clicks The same keystrkes and muse clicks are used n Windws and Linux platfrms. Thse used n Mac OS X are different. This guide gives instructins fr users f all supprted perating systems. The Windws/Linux keystrkes r muse clicks are given first, fllwed by thse fr Mac OS X (in parentheses): Muse Click Example Select the bject and then right-click (Cntrl-Click n Mac) anywhere n the Whitebard t display the cntext menu. Keystrke Example Select the bject(s) in the Whitebard r in the Object Explrer and then enter Ctrl+X (Cmmand-X n Mac) t cut the bject(s). Screen Captures Mst screen captures shwn in this guide were taken in a Windws envirnment. If yu are running Blackbard Cllabrate web cnferencing n a Mac OS X r Linux platfrm, the appearance f windws, dialg bxes, etc. will differ slightly frm thse shwn in this guide. Using this Guide 5

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25 Chapter 2 Getting Started There are a few things yu shuld d befre yu mderate a sessin: 1. Ensure yur cmputer meets the minimum system requirements recmmended fr running a Blackbard Cllabrate web cnferencing sessin n yur cmputer. See Minimum Client System Requirements n page Launch int a private Blackbard Cllabrate web cnferencing sessin where yu can familiarize yurself with the Whitebard tls r create r review presentatins and/r quizzes prir t jining yur scheduled sessin. (Fr instructins n launching a private sessin, see Launching an Offline Blackbard Cllabrate Web Cnferencing Sessin n page 21.) 3. Jin a Blackbard Cllabrate web cnferencing sessin. Yu may jin a sessin either thrugh an link sent t yu by yur rganizatin r via a link n a web page. The methd by which yu jin a sessin will vary depending n yur rganizatin. See Jining a Blackbard Cllabrate Web Cnferencing Sessin n page Once yu have successfully launched int a Blackbard Cllabrate web cnferencing sessin, run the Audi Setup Wizard (see Using the Audi Setup Wizard n page 123) and set yur prxy settings (see Setting Yur Prxy Cnfiguratin n page 14). Yu may als want t set ther preferences, such as yur cnnectin speed (see Setting Yur Preferences n page 8). Page 7

26 Minimum Client System Requirements Befre yu can get started in a Blackbard Cllabrate web cnferencing sessin, yu shuld ensure that yur cmputer is able t supprt the needs f the cllabratin envirnment. Tip: Fr Linux and Mac OS X 10.4 and earlier users, we strngly recmmend that yu use a headset (r at least headphnes r an ech canceling micrphne) rather than speakers when using simultaneus talkers. This will eliminate ptential eching and feedback and imprve yur audi experience. Please read the minimum system requirements listed n the Supprt website: supprt.blackbardcllabrate.cm/ics/supprt/default.asp?deptid=8336&task=knwledge&questinid=1443 Jining a Blackbard Cllabrate Web Cnferencing Sessin Hw yu jin a Blackbard Cllabrate web cnferencing sessin varies depending n the rganizatin hsting the Blackbard Cllabrate web cnferencing sessin. Fllw the instructins prvided by the rganizatin hsting yur sessin. Yur System Administratr shuld prvide yu with the fllwing infrmatin: Hw t access yur Blackbard Cllabrate web cnferencing sessins. Yur username and passwrd (if applicable). Hw t access yur recrdings. Wh t cntact fr help and where t access the user guides and ther resurce material fr yur system. Cnfiguring Yur Audi Prir t mderating a sessin yu shuld ensure that yur Audi is cnfigured crrectly. Yu can d s using the Audi Setup Wizard. See Using the Audi Setup Wizard n page 123. Setting Yur Preferences Althugh it is nt necessary, yu may want t set sme f yur applicatin preferences befre yu begin yur sessin. Yu can d s thrugh the Preferences dialg. Preferences are set fr each user accunt n a cmputer. Once set, they are used fr all sessins cnnected t by that user frm that cmputer. 8 Getting Started

27 Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) Instructins fr setting preferences are dispersed thrughut this guide: Preference(s) Lcatin in Guide Cnnectin Speed Setting Yur Cnnectin Speed n page 12 Prxy Cnfiguratin Setting Yur Prxy Cnfiguratin n page 14 Ntificatins Setting Ntificatin Preferences n page 17 Ht Keys Cnfiguring Ht Keys n page 42 User Prfile User Prfiles n page 72 Applicatin Sharing Advanced Applicatin Sharing Optins n page 245 Audi Advanced Audi Cnfiguratin n page 129 Vide Selecting yur Vide Camera n page 90 In-Sessin Invitatins Setting the Text Encding Frmat Preference n page 81 Interactive Recrdings Recrding Yur Sessins n page 302 Sessin Plans Nt in this guide. See the Blackbard Cllabrate Plan Users Guide. Preferences Dialg Cmpnents The Preferences dialg is rganized int tw main areas: the Preferences list n the left and the Preferences panels n the right. The Preferences list cntains a list f mdules and their assciated panels rganized int a tree structure (in alphabetical rder). The panel that is selected in the Preferences list will be displayed in the Preferences panels area n the right. Getting Started 9

28 1 Preferences list 3 Mdules 2 Preference panels 4 Panels Nte: If yu select a mdule (rather than ne f the panels beneath it), the tpmst panel assciated with that mdule will be displayed in the Preferences panels area. 10 Getting Started

29 Navigating Within the Preferences List Yu can mve between mdules and panels in the Preferences list using the arrw keys r by simply clicking n a desired mdule r panel. Yu als can cllapse and expand the list f panels beneath a mdule by clicking n the disclsure buttns. 1 Expand disclsure buttn 2 Cllapse disclsure buttn Restring Default Preference Settings If yu are unsure abut the preferences yu set and want t start ver, yu can revert back t the default (factry) settings. The restratin can be dne at an applicatin level, mdule level r panel level by selecting an ptin frm the Restre Defaults menu. T restre defaults fr the entire Blackbard Cllabrate web cnferencing applicatin, select Restre All Mdules. T restre defaults fr all panels within a specific mdule, select the mdule in the Preferences list and then select Restre Mdule <Mdule Name> frm the Restre Defaults menu. T restre defaults fr a single panel nly, select the panel in the Preferences list and then select Restre Panel <Panel Name> frm the Restre Defaults menu. Resizing and Mving the Preferences Dialg Yu can mve the Preferences dialg by dragging its title bar. Yu als can resize it. If the Preferences panel is t large t fit in the right side f the Preferences dialg, scrll bars will appear s yu can mve within the panel. The next time yu pen the Preferences dialg, it will be lcated in the same place and be f the same size as when yu last pened it. The panel yu last wrked in will be displayed. Getting Started 11

30 Setting Yur Cnnectin Speed Blackbard Cllabrate is designed t ensure that yu are always experiencing a sessin synchrnized with all participants, live in real time. T d this, Blackbard Cllabrate matches the rate at which the server sends infrmatin t yu with the setting yu chse fr cnnectin speed. (See the Knwledge Base article 1551 t learn mre abut the imprtance f setting the crrect cnnectin speed.) The first time yu jin a sessin, the Select Cnnectin Speed dialg appears, prmpting yu t select the cnnectin speed that yu will be using. After yu exit the sessin, the cnnectin speed is autmatically saved with the preferences. Nte: Yu can quickly see what yur current cnnectin speed is by viewing it under the Infrmatin menu. See Getting Sessin Cnnectin Infrmatin n page 46. Anther way t set yur cnnectin speed is thrugh the Preferences dialg. Yu may d this in an ffline sessin (see Launching an Offline Blackbard Cllabrate Web Cnferencing Sessin n page 21) r anytime within a live sessin. Cnfigure yur cnnectin speed in the Preferences dialg. 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 2. In the left pane f the Preferences dialg, select Cnnectin under Sessin. The Cnnectin preferences panel appears. 12 Getting Started

31 3. Frm the list f Cnnectin Speed ptins, select the mdem r line speed that yur cmputer is using t cnnect t the Blackbard Cllabrate web cnferencing Server. In mst cases, this means yur Internet cnnectin speed. Warning: Setting the incrrect cnnectin speed (either higher r lwer) may result in pr perfrmance. Select If yur cnnectin is 28.8K Dialup 28.8K mdem 33.6K Dialup 33.6K mdem 56K Dialup ISDN Wireless Cable/DSL LAN 56K mdem High-speed dedicated telephne cnnectin Wireless cnnectin High-speed cable cnnectin r Digital Subscriber Line Lcal Area Netwrk 4. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Nte: Yu can restre yur preference settings t the default. Fr details n restring default preferences, see Restring Default Preference Settings n page 11. Prmpting fr the Cnnectin Speed Because yur cnnectin speed settings are saved fr the next time yu lg in, yu may find the appearance f the Select cnnectin speed dialg bx t be unnecessary. We have prvided an ptin where yu can decide whether yu wuld like this dialg bx t appear, never appear, r appear nly when the lcatin changes (that is, yur IP Address changes). Cnfigure yur cnnectin speed prmpt in the Preferences dialg. 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Getting Started 13

32 Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 2. In the left pane f the Preferences dialg, select Cnnectin under Sessin. The Cnnectin preferences panel appears. 3. Frm the list f Prmpt fr speed ptins, select yur desired ptin. 4. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Nte: Yu can restre yur preference settings t the default. Fr details n restring default preferences, see Restring Default Preference Settings n page 11. Setting Yur Prxy Cnfiguratin If yu are cnnecting thrugh an Internet firewall, which is set up t blck bth utbund and inbund cnnectins and web brwsing that is dne thrugh an HTTP r HTTPS prxy server, yu may have t change the Prxy Settings preference in Blackbard Cllabrate web cnferencing By default, Blackbard Cllabrate inherits the same prxy settings as the brwser it was launched thrugh. If Blackbard Cllabrate is unable t autmatically detect the prxy settings it will be unable t cnnect t the Sessin. In this case, yu may be able t start Blackbard Cllabrate web cnferencing but nt be able t jin a sessin. If Blackbard Cllabrate encunters a prxy cnfiguratin errr, it will return a Cnnectin failed errr message similar t the ne belw. 14 Getting Started

33 If this happens, yu may have t change yur Prxy Settings t enable Blackbard Cllabrate web cnferencing t cmmunicate with yur prxy server. Nte: Ask yur System Administratr t prvide yu with the necessary prxy server infrmatin. T Cnfigure yur Prxy Settings in the Preferences: 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) Getting Started 15

34 2. In the left pane f the Preferences dialg, select Prxy Settings under General. The Prxy Settings preferences panel appears. 3. Select the desired Methd ptin frm the Methd drp-dwn list. The chices are the fllwing: Prxy Settings Frm Launcher (<prxy setting>) Blackbard Cllabrate uses the cnnectin settings frm Java Web Start. If manual prxy settings are nt prvided t Java Web Start, it will attempt t detect these settings n its wn and then pass the results t Blackbard Cllabrate This is the default prxy setting and shuld be changed nly if yu are unable t establish a reliable cnnectin. Nte: <prxy setting> will be whichever type f prxy setting is detected by the launcher. Direct Cnnectin Specifies that n prxy server is t be used. Blackbard Cllabrate web cnferencing will cnnect directly t the apprpriate server. SOCKS V4/V5 Prxy Server Specifies that a versin 4 SOCKS prxy server is t be used. HTTPS Prxy Server Specifies that a secure HTTPS prxy server is t be used. HTTP Prxy Server Specifies that an HTTP prxy server is t be used. HTTP Prxy Server (Half-Duplex) Specifies that an HTTP prxy server is t be used in reduced bandwidth half duplex mde. Use this ptin nly if yu have an HTTP prxy server and yu are unable t establish a reliable cnnectin with the previus setting. 16 Getting Started

35 HTTP Direct Specifies that Blackbard Cllabrate web cnferencing is t cnnect directly t the server with the HTTP prtcl. While this is similar t a direct cnnectin, the use f the HTTP prtcl may reduce perfrmance and shuld be used nly if a nrmal direct cnnectin is nt pssible. HTTP Direct (Half-Duplex) Specifies that Blackbard Cllabrate web cnferencing is t cnnect directly t the server with the HTTP prtcl in a reduced bandwidth half duplex mde. Use this ptin nly if yu require an HTTP direct cnnectin and are unable t establish a reliable cnnectin with the previus setting. 4. Enter yur prxy server IP address in the Server field and enter yur prxy serverprt number in the Prt field. (Yu may have t ask yur System Administratr t prvide yu with this infrmatin.) Nte: Fr mre infrmatin n prxy cnfiguratin, visit the Knwledge Base ( and search fr "prxy". 5. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Nte: Yu can restre yur preference settings t the default. Fr details n restring default preferences, see Restring Default Preference Settings n page 11. Setting Ntificatin Preferences Audible Ntificatins Audible ntificatins are system messages sent by Blackbard Cllabrate web cnferencing t ntify users when certain imprtant events ccur within the sessin. These ntificatins are presented as sunds. Nte: The implementatin f audible ntificatins n mbile devices is different than what is described here. Fr a list f features supprted n mbile devices, see Attending Sessins n Mbile Devices n page 23. In the Preference dialg, yu can listen t what each ntificatin sunds like as well as enable r disable the ntificatins. There are tw built-in sets f ntificatins: Basic and All. Getting Started 17

36 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 2. In the left pane f the Preferences dialg, under General select Audible Ntificatins. The Audible Ntificatins preferences panel appears n the right side f the main Preferences dialg. 3. T hear the sund used fr a ntificatin, click n its Preview icn in the right clumn f the panel. 4. Enable and disable the ntificatins fr the varius events in the fllwing ways. T create a custm set f ntificatins, click n the Enabled checkbx (middle clumn) assciated with the desired individual events. Click n the Basic buttn at the bttm f the panel t select the Hand Raised Alarm, Recrding in Prgress, Start Recrding, Stp Recrding and Timer Alarm events. This is the default setting. Click n the All buttn at the bttm f the panel t select all events. 18 Getting Started

37 5. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Nte: Yu can restre yur preference settings t the default. Fr details n restring default preferences, see Restring Default Preference Settings n page 11. Visual Ntificatins Visual ntificatins are system messages sent by Blackbard Cllabrate web cnferencing t alert users when certain imprtant events ccur within a sessin. These ntificatins are presented in a flating windw. Multiple ntificatins get queued: the first ne is displayed until it times ut r yu dismiss it (by clicking n the Dismiss buttn in the bttm right crner f the ntificatin), then the next ne is displayed, and s n. When there is mre than ne ntificatin, the windw will have a Dismiss All buttn beside the Dismiss buttn and display the number f ntificatins in the queue in the bttm left crner f the ntificatin. Nte: The implementatin f visual ntificatins n mbile devices is different than what is described here. Fr a list f features supprted n mbile devices, see Attending Sessins n Mbile Devices n page 23. Yu can judge hw lng the message will remain pen by lking at the Timeut Indicatr. Yu either can dismiss a ntificatin manually (by clicking n the Dismiss buttn) r wait fr it t clse itself autmatically (when the Timeut Indicatr runs its curse). 1 Timeut Indicatr 2 Number f ntificatins in the queue 3 Dismissal buttns In the Preference dialg, yu can enable r disable the ntificatins. By default, all ntificatins are enabled. Getting Started 19

38 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 2. In the left pane f the Preferences dialg, select Visual Ntificatins under General. The Visual Ntificatins preferences panel appears n the right side f the main Preferences dialg. 3. Enable and disable the ntificatins fr the varius events as desired by selecting/deselecting the checkbxes in the Enabled clumn n the right side f the panel. Nte: The changes yu make in the Visual Ntificatins Preferences panel will nt affect what is displayed in the Event panel f the Activity Windw. 4. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. 20 Getting Started

39 When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Nte: Yu can restre yur preference settings t the default. Fr details n restring default preferences, see Restring Default Preference Settings n page 11. Leaving and Rejining a Sessin T leave a sessin while keeping the current Blackbard Cllabrate web cnferencing applicatin windw pen, pen the Help menu and select Leave Sessin. Nte: When all Mderatrs have left the sessin, individual permissins set by a Mderatr will be reversed (will g back t their defaults) and the current set f glbal permissins will remain as is. T rejin the sessin if yu have left r been remved, pen the Help menu and select Jin Sessin. Launching an Offline Blackbard Cllabrate Web Cnferencing Sessin T familiarize yurself with the Whitebard tls r t cnfigure yur Audi, yu can use an ffline Blackbard Cllabrate web cnferencing sessin. An ffline Blackbard Cllabrate sessin can be accessed at any time. Yu als can create r review presentatins and/r quizzes. Nte: The Participants panel, Chat, Audi, Applicatin Sharing and Web Tur d nt functin in an ffline Blackbard Cllabrate sessin. Nte: T lad a Whitebard presentatin int an ffline Blackbard Cllabrate sessin, yu must be in yur private wrk area. There are tw ways t launch an ffline sessin: Leave a live sessin withut clsing the Blackbard Cllabrate applicatin. (See Leaving and Rejining a Sessin abve.) All Chat messages and Whitebard pages that were visible in the sessin remain s yu can review, print r save them. Getting Started 21

40 Use the cnfiguratin rm available thrugh the Supprt Prtal: 1. Open 2. Brwse t First Time Users and then t Step 2 under Blackbard Cllabrate Web Cnferencing. 3. Click n the link Cnfiguratin Rm. 22 Getting Started

41 Chapter 3 Attending Sessins n Mbile Devices Imprtant Nte: D nt attempt t mderate a sessin frm a mbile device. Mderatr-nly functins (such as lading cntent and sessin permissins) are nt supprted n mbile devices. Mderatrs shuld jin the sessin frm a desktp r laptp cmputer. Nte: Accessing and participating in web cnferencing sessins n mbile devices is nt supprted fr all user lgin grups. Cntact yur Blackbard Cllabrate system administratr fr details. The fllwing Blackbard Cllabrate web cnferencing functinality is supprted n mbile devices (mbile phnes and tablets): use Audi t cmmunicate interact with thers via the Participants panel use Raised Hand and Stepped Away indicatrs enter plling respnses see wh is in yur current rm (either Main rm r Breakut Rm) enter and read Chat messages Page 23

42 view Applicatin Sharing view Whitebard attend Breakut Rms Nte: Fr a discussin f attending sessins n mbile devices, refer t the Mbile User's Guide fr yur device (ios r Andrid) n the On- Demand Learning Center: Learning-Center/Web-Cnferencing.aspx#dcumentatin 24 Attending Sessins n Mbile Devices

43 Chapter 4 The Blackbard Cllabrate Web Cnferencing Rm The Blackbard Cllabrate web cnferencing rm cnsists f six main cmpnents: Nte: Fr mbile device users, the Web Cnferencing rm will nt be exactly as described in this chapter. Fr a discussin f attending sessins n mbile devices, refer t the Mbile User's Guide fr yur device (ios r Andrid) n the On-Demand Learning Center: Learning-Center/Web-Cnferencing.aspx#dcumentatin Page 25

44 Term Menu bar Audi & Vide panel Participants panel Chat panel Cllabratin tlbar Cntent area Meaning The Menu bar cntains the File, Edit, View, Tls, Windws and Help menus. The Audi & Vide panel enables yu t participate in cnversatins using either a micrphne and speakers (r headset) r via a telecnference. Yu als can transmit and receive Vide during the sessin and preview yur vide befre transmitting it. The Participants panel prvides a list f all Participants and Mderatrs in the sessin and infrmatin abut their current activities, such as talking (Audi), transmitting Vide, sending a Chat message, using the Whitebard drawing tls and cnducting an Applicatin Sharing sessin. Abve the Participants list is a small tlbar cntaining buttns fr raising yur hand and stepping away frm the sessin and menus fr selecting plling respnses and feedback ptins. The Chat panel enables yu t send Chat messages t everyne in the rm r t Mderatrs nly. By selecting names in the Participants list, yu can send private Chat messages t individuals. Messages can be printed and saved t track sessin cmmunicatin. The Cllabratin tlbar (at the tp f the Cntent area) cntains three buttns fr switching between the three cntent mdes (Whitebard, Applicatin Sharing and Web Tur) in the Cntent area; an Infrmatin menu fr btaining sessin infrmatin (e.g., cnnectin type) and starting the Timer; a Lad Cntent buttn fr lading cntent int the sessin; and the Recrd buttn. The Cntent area is the main presentatin windw. Mderatrs use this regin t lad presentatins. Everyne can use the tls n the Whitebard t draw r write. All the bjects and images n the Whitebard are dynamic and can be mdified. Everyne can print the Whitebard pages r save them t a file t review later (unless the Whitebard has been prtected). 26 The Blackbard Cllabrate Web Cnferencing Rm

45 1 Title bar 6 Minimize buttn 2 Menu bar 7 Maximize buttn 3 Audi & Vide panel 8 Clse buttn 4 Participants panel 9 Cllabratin tlbar 5 Chat panel 10 Cntent area This chapter describes the Blackbard Cllabrate menus, Cllabratin tlbar and Cntent area mdes, and discusses hw t use mnemnics and keybard shrtcuts, manage yur panels and windws and exit the sessin. The Audi & Vide, Participants, Chat and Audi, panels and the three cntent mdes (the Whitebard, Applicatin Sharing and Web Tur) are described in detail in their respective chapters. Nte: The terms Mderatr, Participant, Sessin and Breakut Rm are the default terms used in the user interface. Hwever, yur system administratr may redefine these terms, s varius elements in the user interface may be different in yur user interface than what is dcumented in this guide. Fr example, if the administratr changes "Mderatr" t "Instructr", the cmmand "Give Mderatr Privileges" will be "Give Instructr Privileges" in yur user interface. The Blackbard Cllabrate Web Cnferencing Rm 27

46 The Cntent Area Mdes The cntent area n the right side f yur Blackbard Cllabrate web cnferencing interface, enables yu t exchange infrmatin and ideas with thers thrugh three different features: the Whitebard, fr sharing presentatins and drawings; Applicatin Sharing, fr sharing individual applicatins r yur entire desktp; and Web Tur, fr sharing web pages. These features share space in the cntent area, with each representing a "mde" in the cntent area, s yu will be able t see the cntent f nly ne mde at a time. The Whitebard cntent is persistent s will be there when yu mve t anther mde and then return t the Whitebard. Applicatin Sharing cntent is persistent but yu need t Resume Sharing when yu return t Applicatin Sharing in rder t see it. Web Tur cntent will always have t be reladed (URL entered again) when yu switch mdes and return t Web Tur. Only certain users can switch between mdes: Mderatrs can switch between all mdes. Participants with Applicatin Sharing permissin can switch t Applicatin Sharing mde and back t Whitebard mde. Participants with Web Tur permissin can switch t Web Tur mde and back t Whitebard mde. Nte: Participants wh have Whitebard permissin but nt Applicatin Sharing r Web Tur permissin are nt able t switch t Whitebard mde frm either f the ther tw mdes. This safeguards against Participants switching mdes during smene else's Web Tur r Applicatin Sharing presentatin. When smene switches mdes, everyne in the sessin will fllw them t the new mde. Cautin: Be careful nt t inadvertently switch mdes n smene else wh is presenting cntent. Everyne in the sessin will fllw yu t the new mde. 28 The Blackbard Cllabrate Web Cnferencing Rm

47 T switch mdes, d ne f the fllwing: Click n the buttn in the Cllabratin tlbar assciated with the desired mde. Select the desired mde frm the View menu. Use the keybard shrtcut assciated with the desired mde: Whitebard mde: Ctrl+Alt+W (Cmmand-Optin-W n Mac) Applicatin Sharing mde: Ctrl+Alt+A (Cmmand-Optin-S n Mac) Web Tur mde: Ctrl+Alt+U (Cmmand-Optin-U n Mac) Yu can easily see which mde is selected by nting which buttn in the Cllabratin tlbar is clred. In the Cllabratin tlbar belw, the current mde is Whitebard mde. 1 Whitebard mde buttn 3 Web Tur mde buttn 2 Applicatin Sharing mde buttn Managing Panels and Windws The Blackbard Cllabrate web cnferencing interface cnsists f panels and windws. Panels can be cllapsed, expanded, detached and reattached, resized and, in their detached state, can be mved. The side panels (Audi & Vide, Participants and Chat) als can be hidden. Fr details, see Wrking with Panels belw. The main applicatin windw can be minimized, maximized, mved, resized and clsed. Other windws can be pened, mved, resized and clsed. Fr details, see Wrking with Windws n page 31. Wrking with Panels The default when yu first jin a Blackbard Cllabrate web cnferencing sessin is fr the Participants and Chat panels t be expanded and attached and the Audi & Vide panel t be cllapsed and attached. Blackbard Cllabrate will remember the state in which yu left yur panels (expanded r cllapsed and attached r detached) frm ne sessin t the next (but nly if yu are lgged in t the same cmputer). The Blackbard Cllabrate Web Cnferencing Rm 29

48 Belw are the ways yu can manage yur panels: Cllapse and expand a panel: By default, the panels are expanded. If yu want t make mre rm fr ne f the panels, yu can cllapse the thers. T cllapse a panel, click n the Cllapse buttn in the panel's title bar: T expand the panel back t its frmer state, click n the Expand buttn in the panel's title bar: Mve a panel: Grab the panel (either attached r detached) by its title bar and, while hlding dwn yur muse, drag it t the desired lcatin and then drp it by releasing the muse. Detach and reattach a panel: Panels can be detached s yu can mve them t a mre cnvenient lcatin. T detach a panel, d ne f the fllwing: Frm the Optins menu, select Detach Panel. Drag and drp the panel ut f the main applicatin windw. (See Mve a panel abve.) T reattach a panel, d ne f the fllwing: Frm the Optins menu, select Attach Panel. Drag and drp the panel back int the main applicatin windw. (See Mve a panel abve.) Frm the View menu, select Restre Default Layut. Click n the panel's Clse buttn: Rerder an attached panel: Drag and drp the panel up r dwn within the side bar area (left side) f the main applicatin windw. (See Mve a panel abve.) 30 The Blackbard Cllabrate Web Cnferencing Rm

49 Hide attached side panels: Yu can make the Cntent area larger by hiding the side bar area (left side) f the main applicatin windw. T d s, in the View menu, unselect (uncheck) Shw Side Bar. T restrre the side bar, reselect it. Alternatively, yu can grab the brder f any ne f the panels and drag it all the way t the left. T bring the side bar back, grab it again and mve t the right. Resize a panel: Grab a panel brder and drag it. Hld yur muse ver any side (either attached r detached) r a crner (detached nly) and, when the cursr changes t a twheaded arrw, click and drag the brder f the panel t cntract r expand it. Un-bscure detached panels: If part f the panel is bscured by anther panel r windw, click anywhere n the panel t bring it t the frnt f the ther panel r windw. Wrking with Windws There are a number f different kinds f windws in Blackbard Cllabrate web cnferencing: the main applicatin windw, mdule windws (such as the Ntes windw and the Multimedia Library), dialg bxes (such as the Preferences dialg and Create Breakut Rms dialg) and utility windws (such as the Object Explrer and Page Explrer). Belw are the ways yu can manage yur windws: Open the main applicatin windw: T pen the windw yu need t jin the sessin by clicking n a link. Fr details, see Jining a Blackbard Cllabrate Web Cnferencing Sessin n page 8. Open a main mdule windw: T pen the windw f ne f the main mdules, select it frm the Windw menu r, if available, pen it using its assciated keybard shrtcut (see Keybard Shrtcuts n page 35.) The Blackbard Cllabrate Web Cnferencing Rm 31

50 Mve a windw: Grab the windw by its title bar and, while hlding dwn yur muse, drag it t the desired lcatin and then drp it by releasing the muse. T resize a windw: Grab a windw brder and drag it. Hld yur muse ver any side r a crner and, when the cursr changes t a tw-headed arrw, click and drag the brder f the windw t cntract r expand it. Minimize r maximize the main applicatin windw: Use the standard cnventins f yur perating system fr minimizing and maximizing windws. Fr example, n Windws, use the Minimize and Maximize buttns in the windw's title bar: Un-bscure a windw: If part f a windw is bscured by anther windw r panel, click n the windw itself t bring it t the frnt f the ther windw r panel. Tip: If yu can't find a windw because it is hidden beneath ther windws, an easy way t find it is t select Restre Default Layut frm the View menu and then pen yur windw again. Clse a main mdule windw: T clse a main mdule windw, d ne f the fllwing: Click n the windw s Clse buttn in the title bar f the windw. Enter Ctrl+W (Cmmand-W n Mac) Enter Alt+F4 (Windws and Linux nly) Clse the main applicatin windw: If yu clse the main applicatin windw yu will leave the sessin. Fr details, see Clsing the Applicatin n page 46. The Menus Mst f the functinality f Blackbard Cllabrate web cnferencing can be accessed thrugh the menus. In additin t selecting menu ptins with yur muse, yu can use mnemnics and, fr sme functins, keybard shrtcuts (see Using Mnemnic and Keybard Shrtcuts n page 34). 32 The Blackbard Cllabrate Web Cnferencing Rm

51 Menus in the Main Menu Bar The fllwing menus are available in Blackbard Cllabrate in the main menu bar: File menu: Cntains file-related cmmands (New, Open, Save and Print) fr Whitebard files, Multimedia files, files fr transfer, quizzes, sessin plans, Chat cnversatins and the Participants list. It is als where yu will find the Exit cmmand fr clsing Blackbard Cllabrate web cnferencing. Edit menu: Cntains standard editing cmmands (Cut, Cpy, Paste and Select All) and enables yu t pen the Preferences dialg. View menu: Cntains cmmands fr changing yur windw layut and changing cntent mdes (Whitebard, Applicatin Sharing and Web Tur). Tls menu: Cntains sub-menus fr using the varius tls in Blackbard Cllabrate: Applicatin Sharing, Audi, Breakut Rms, Chat, Graphing Calculatr, In-Sessin Invite, Interactin, Mderatr, Plling, Prfile, Recrder, Sessin Plan, Telephny, Timer, Vide and Whitebard. Windw menu: Enables yu t pen the fllwing windws: Activity, Sessin Plan, Graphing Calculatr, Clsed-Captining, Quiz Manager, Ntes, Multimedia Library and File Transfer Library. Help menu: Gives yu access t dcumentatin (a table f Keybard Shrtcuts, the Accessibility Guide, the Blackbard Cllabrate Essentials Guide and the On-Demand Learning Center web site), prvides diagnstic tls (that Supprt persnnel may ask yu t use t help trublesht an issue), enables yu t leave the sessin withut clsing the applicatin (and then rejin it) and prvides general infrmatin abut the Blackbard Cllabrate web cnferencing sftware. Drp-Dwn Menus In additin t the menus in the main menu bar, Blackbard Cllabrate has a number f drpdwn menus thrughut the interface. Tw types f drp-dwn menus are ntewrthy: Optins menus: Mst f the main mdules in the interface have their wn Optins menus t give yu quick access t cmmands specific t thse mdules. (These cmmands als can be fund in the main menus.) The Blackbard Cllabrate Web Cnferencing Rm 33

52 T pen an Optins menu, either click n it with yur muse r use the keybard shrtcut Ctrl+Shift+O (Cmmand-Shift-O n Mac). Tip: The keybard shrtcut will pen the Optins menu f whichever mdule currently has keybard fcus. Be sure t mve fcus t the desired mdule befre using the keybard shrtcut. Participant interactin menus: There are tw drp-dwn menus in the Participants panel that enable yu t enter yur feedback and respnses in the Participants list: the Feedback menu cntaining emticns (see Entering Feedback n page 64) and the Plling Respnse menu (seeplling n page 67). By default, whatever yu select frm ne f these menus will be displayed in the Participants list (next t yur name) fr everyne t see. (A Mderatr may turn ff the display f plling respnses.) Tip: Yu d nt need t click n these menus t pen them. They will pen up autmatically when yu hver yur muse ver them. Using Mnemnic and Keybard Shrtcuts Instead f using yur muse t select a menu ptin, yu can use yur keybard. Using mnemnic r Keybard Shrtcuts saves time because yu d nt have t cmplete multiple steps (e.g., clicking n a menu and then clicking n an ptin), nr d yu have t take yur hand ff the keybard t issue the cmmand. Nte: Mnemnic and standard Keybard Shrtcuts are enabled nly when yu have input fcus n the Blackbard Cllabrate web cnferencing windw. Fcus is nt required fr Ht Keys. Mnemnics A mnemnic is an underlined letter r number that appears in a menu title r menu ptin that, when pressed in cnjunctin with the ALT key, activates a cmmand r navigates t an element in the user interface. Mac Nte: Keybard mnemnics are nt supprted n the Mac. Nte: On Windws, depending upn yur cnfiguratin, yu may have t tggle ALT the key befre the ptins in the menus will display the underlined character r number. 34 The Blackbard Cllabrate Web Cnferencing Rm

53 T chse a menu ptin with mnemnics, d the fllwing: 1. Press the ALT key, nte which letter r number (mnemnic) is underlined in the desired menu name and enter it n yur keybard. The menu ptins fr that main menu will appear. Fr example, if yu press ALT+F, the File menu will appear. 2. Again, nte the mnemnic fr the desired ptin in the menu and enter it, with r withut the ALT key. T select a menu ptin frm a sub-menu, repeat step 2. Keybard Shrtcuts Yu can quickly accmplish tasks yu perfrm frequently by using keybard shrtcuts (bth standard keybard shrtcuts and ht keys). Keybard shrtcuts are ne r mre keys yu press in cmbinatin t perfrm a functin within Blackbard Cllabrate web cnferencing. Fr example, instead f clicking the Raise Hand buttn in the Participants panel r selecting Raise Hand frm the Interactin menu, yu can press Ctrl+R (Cmmand-R n Mac OS X) t raise yur hand. Ht keys differ frm standard keybard shrtcuts in sme imprtant ways. Fr details, and a discussin f ht keys, see Ht Keys n page 41. Nte: The keybard shrtcuts were defined with an extended (full) keybard layut in mind. If yur keybard des nt have a key used in a keybard shrtcut, yu will need t use the menu item r tlbar buttn t perfrm the desired functin. Cautin: If yu are sharing an applicatin that has a keybard shrtcut identical t ne in Blackbard Cllabrate, and fcus is n Applicatin Sharing, the shrtcut will activate its assciated cmmand in the shared applicatin, nt in Blackbard Cllabrate. The fllwing table lists the keybard shrtcuts (bth standard and ht keys) present in Blackbard Cllabrate t quickly perfrm a number f cmmn functins.the first clumn describes the functin t be perfrmed, the secnd clumn lists the Windws and Linux keybard shrtcuts and the third clumn gives the Mac keybard shrtcuts. Keys are gruped int sectins based n the Blackbard Cllabrate mdule being used. Nte: T access the list f keybard shrtcuts while in a sessin, select Keybard Shrtcuts frm the Help menu. The Blackbard Cllabrate Web Cnferencing Rm 35

54 Functin Windws, etc. keys Mac keys Applicatin, Windw and File Functins Quit Blackbard Cllabrate Alt+F4 Ctrl+Q Cmmand-Q Hide Blackbard Cllabrate N/A Cmmand-H Hide ther applicatins N/A Optin-Cmmand-H Clse windw (Ntes, File Transfer, Activity, Clsed-Captining, Sessin Plan, Quiz, Multimedia, Calculatr) Alt+F4 Ctrl+W Cmmand-W Switch t Whitebard Mde Ctrl+Alt+W Cmmand-Optin-W Switch t Applicatin Sharing Mde Ctrl+Alt+A Cmmand-Optin-A Switch t Web Tur Mde Ctrl+Alt+U Cmmand-Optin-U Open Preferences dialg bx Ctrl+Cmma Cmmand-Cmma Create new Quiz, Whitebard screen r Whitebard page grup Open Multimedia file, Quiz, Sessin Plan, file fr transfer r Whitebard presentatin Save Participants list, Chat cnversatin, Quiz, Sessin Plan r Whitebard Print Participants list, Sessin Plan r Whitebard Keybard Navigatin Functins Ctrl+N Ctrl+O Ctrl+S Ctrl+P Cmmand-N Cmmand-O Cmmand-S Cmmand-P Mve t the next main mdule in the user interface. The default rder is Participants panel, Chat panel, Cllabratin tlbar, Actin bar and Audi& Vide panel. (If yu change the rder f the panels, the rder will change.) Open the Actin bars f Whitebard Mde and Web Tur mde Mve t the previus main mdule in the user interface. (See F6 abve fr the rder f mdules.) F6 F6 Shift+F6 F6 F6 Shift-F6 36 The Blackbard Cllabrate Web Cnferencing Rm

55 Functin Windws, etc. keys Mac keys Mve t the next user interface element (e.g., buttn, field, ptin) in a main mdule r UI element. Fr example, if fcus is in the Cllabratin tlbar, Tab and Shift-Tab can be used t mve between the three mdes (Whitebard, Applicatin Sharing and Web Tur), the Infrmatin menu, the Lad Cntent buttn and the Recrd buttn. Mve t the previus user interface element (e.g., buttn, field, ptin) in a main mdule (see example fr Tab abve) Tab Shift+Tab Tab Shift-Tab Activate the currently selected functin Space Space Enable tabbing in tlbars f secndary windws (Clsed Captining, Ntes, Activity Windw, File Transfer, Sessin Plan, Quiz, Multimedia) Mve keybard fcus between pen windws (Ntes, File Transfer, Activity, Clsed-Captining, Sessin Plan, Quiz, Multimedia, Calculatr) Open Optins menu f the panel r tlbar in fcus (Audi & Vide, Chat, Participants, Whitebard actin bar, Whitebard navigatin bar r Web Tur) Activity Windw Functins Alt+F8 Alt+F6 (Windws XP and Linux nly) Ctrl+Shift+O Optin-F8 Cmmand-` Cmmand-Shift-O Open Activity Windw Ctrl+/ Cmmand-/ Clse Activity Windw Audi Functins Press the Talk buttn (Nte: this is a Ht Key see Ht Keys n page 41.) Ctrl+/ Alt+F4 Ctrl+W Ctrl+F2 Cmmand-W Cntrl-F2 The Blackbard Cllabrate Web Cnferencing Rm 37

56 Functin Windws, etc. keys Mac keys Release the Talk buttn (Nte: this is a Ht Key see Ht Keys n page 41.) Ctrl+F2 Cntrl-F2 Adjust micrphne level dwn Ctrl+Shift+Dwn Arrw Cmmand-Shift- Dwn Arrw Adjust micrphne level up Ctrl+Shift+Up Arrw Cmmand-Shift-Up Arrw Adjust speaker level dwn Ctrl+Alt+Dwn Arrw Cmmand-Optin- Dwn Arrw Adjust speaker level up Ctrl+Alt+Up Arrw Cmmand-Optin-Up Arrw Vide Functins Start Vide transmissin (Nte: this is a Ht Key see Ht Keys n page 41.) Stp Vide transmissin (Nte: this is a Ht Key see Ht Keys n page 41.) Whitebard Functins Ctrl+F3 Ctrl+F3 Cntrl-F3 Cntrl-F3 Switch t Whitebard Mde Ctrl+Alt+W Cmmand-Optin-W Select all bjects in Whitebard Ctrl+A Cmmand-A Open Page Explrer windw Ctrl+Shift+P Cmmand-Shift-P Open Object Explrer windw Ctrl+Shift+T Cmmand-Shift-T Cpy selected bject(s) r text in Whitebard Ctrl+C Cmmand-C Cut selected bject(s) r text in Whitebard Ctrl+X Cmmand-X Paste cpied r cut bject(s) r text t Whitebard Ctrl+V Cmmand-V Grup selected bjects Ctrl+G Cmmand-G Grup selected bjects and send t backgrund Ctrl+B Cmmand-B Ungrup selected bjects Ctrl+U Cmmand-U 38 The Blackbard Cllabrate Web Cnferencing Rm

57 Functin Windws, etc. keys Mac keys Delete selected bject(s) r text in Whitebard Delete Backspace Delete Backspace G t next page Alt+Page Dwn Optin-Page Dwn G t previus page Alt+Page Up Optin-Page Up Mve t first page at this tpic level Alt+Hme Optin-Hme Mve t last page at this tpic level Alt+End Optin-End Applicatin Sharing Functins Send Applicatin Sharing snapsht t Whitebard (Nte: this is a Ht Key see Ht Keys n page 41.) Take back cntrl f Applicatin Sharing (Nte: this is a Ht Key see Ht Keys n page 41.) Stp Applicatin Sharing (Nte: this is a Ht Key see Ht Keys n page 41.) Chat Functins Mve cursr t the Message text bx f the Chat panel Ctrl+Print Screen Ctrl+Space Ctrl+Shift+S Ctrl+M Cntrl-F13 Cntrl-Space Cntrl-Shift-S Cmmand-M Select all Chat text in cnversatin pane Ctrl+A Cmmand-A Cpy selected Chat text in cnversatin pane Paste cpied Chat text t Chat Message text bx, Whitebard r external applicatin Participant Panel Functins Ctrl+C Ctrl+V Cmmand-C Cmmand-V Raise r lwer yur hand Ctrl+R Cmmand-R Shw that yu have stepped away r cme back Ctrl+Shift+A Cmmand-Shift-A Shw smiley face Alt+1 Optin-1 Shw LOL Alt+2 Optin-2 Shw applause Alt+3 Optin-3 The Blackbard Cllabrate Web Cnferencing Rm 39

58 Functin Windws, etc. keys Mac keys Shw cnfusin Alt+4 Optin-4 Shw apprval Alt+5 Optin-5 Shw disapprval Alt+6 Optin-6 Shw Slwer (when yu want the presenter t slw dwn) Shw Faster (when yu want the presenter t speed up) Shw Nne (when yu want t clear all displayed emticns) Ntes Functins Alt+7 Alt+8 Alt+0 Optin-7 Optin-8 Optin-0 Open Ntes windw Ctrl+E Cmmand-E Clse Ntes windw Sessin Plans Functins Alt+F4 Ctrl+W Cmmand-W G t the next item Ctrl+] Cmmand-] G t the previus item Ctrl+[ Cmmand-[ Clse Sessin Plan windw Recrding Functins Alt+F4 Ctrl+W Cmmand-W Start r stp recrding Ctrl+Shift+R Cmmand-Shift-R Add recrding index entry Ctrl+Shift+I Cmmand-Shift-I Clsed-Captining Functins Open Clsed-Captining windw Ctrl+F8 Cmmand-F8 Clse Clsed-Captining windw Plling Functins Alt+F4 Ctrl+W Cmmand-W Yes - plling respnse Ctrl+1 Cmmand-1 N - plling respnse Ctrl+2 Cmmand-2 A - plling respnse Ctrl+1 Cmmand-1 40 The Blackbard Cllabrate Web Cnferencing Rm

59 Functin Windws, etc. keys Mac keys B - plling respnse Ctrl+2 Cmmand-2 C - plling respnse Ctrl+3 Cmmand-3 D - plling respnse Ctrl+4 Cmmand-4 E - plling respnse Ctrl+5 Cmmand-5 Nne Ctrl+0 Cmmand-0 Ht Keys Ht keys are a type f keybard shrtcut but differ frm standard keybard shrtcuts tw ways: Yu can mdify the definitin f these keys. Yu d nt need t have input fcus n the Blackbard Cllabrate web cnferencing windw t use them (they are available system-wide). By default, seven ht keys have been defined fr the cmmnly used features in Blackbard Cllabrate. Yu can use these default ht keys (listed in the fllwing table) r define yur wn in the Preferences dialg. Fr instructins, see Cnfiguring Ht Keys n next page. Linux Nte: Num Lck and Caps Lck must be turned ff fr Ht Keys t wrk in a Blackbard Cllabrate sessin running n Linux. The default values fr the tw Talk ht keys are the same and the default values fr the tw Vide ht keys are the same. If yu keep the default values fr the Talk keys, yu can use Ctrl+F2 (Cntrl-F2 n Mac) t tggle the Talk buttn n and ff. If yu keep the default values fr the Vide keys, yu can use Ctrl+F3 (Cntrl-F3 n Mac) t start and stp Vide. The default ht keys are listed in the fllwing table where the first clumn describes the functin t be perfrmed, the secnd clumn lists the Windws and Linux ht key and the third clumn gives the Mac ht key. The Blackbard Cllabrate Web Cnferencing Rm 41

60 Functin Windws & Linux Key Mac Key Press the Talk buttn Ctrl+F2 Cntrl-F2 Release the Talk buttn Ctrl+F2 Cntrl-F2 Send Applicatin Sharing snapsht t Whitebard Ctrl+Print Screen Cntrl-F13 Take back cntrl f Applicatin Sharing Ctrl+Space Cntrl-Space Stp Applicatin Sharing Ctrl+Shift+S Cntrl-Shift+S Start Vide transmissin Ctrl+F3 Cntrl-F3 Stp Vide transmissin Ctrl+F3 Cntrl-F3 Cnfiguring Ht Keys Exercise cautin when changing the default definitins f ht keys. Ensure yu d nt change a ht key definitin t that f a ht key used by anther applicatin. Yu als shuld avid key cmbinatins that cnflict with standard keybard shrtcut peratins. Nte: On Windws and Linux, the ht key is restricted t ne character. Yu may include ne r mre mdifier keys (Shift, Cntrl r ALT n Windws). Mac Nte: Mac OS X users must include at least ne mdifier key in the keystrke: Shift, ^ Cntrl, Optin r Cmmand). Cnfigure yur ht keys in the Preferences dialg. 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 42 The Blackbard Cllabrate Web Cnferencing Rm

61 2. In the left pane f the Preferences dialg, select Ht Keys under General. The Ht Keys preferences panel appears. Nte: If yu see an X under the Valid clumn, this indicates that the ht key is nt available. It is likely being used by anther pen applicatin. Either redefine the ht key t smething valid r clse the ther applicatin. 3. Frm the Ht key preferences panel, select the ht key yu wish t revise and click Mdify. The Edit Ht Key dialg pens. 4. Assign the keystrkes. Click n the dwn arrw t select a key frm the key ptin list and then select the desired mdifier keys by clicking n their check bxes. Fr example, the keystrke in the screen capture abve is Ctrl+F2. 5. Click n OK t save the ht key cnfiguratin and clse the Edit Ht Key dialg, r Cancel t clse the Edit Ht Key dialg withut saving yur changes. The Blackbard Cllabrate Web Cnferencing Rm 43

62 6. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Nte: Yu can restre yur preference settings t the default. Fr details n restring default preferences, see Restring Default Preference Settings n page 11. Lading Cntent thrugh the Cllabratin Tlbar The Cllabratin tlbar enables yu t lad any type f file int Blackbard Cllabrate web cnferencing. If the file is f a type used by ne f the mdules listed belw, it will be laded int that mdule: Whitebard (.wbd and.wbp) files will be laded int the Whitebard. PwerPint (.ppt and.pptx) files will be laded int the Whitebard. OpenOffice.rg (.ppt,.pptx,.sxi and.dp) files will be laded int the Whitebard. Image (.bmp,.gif,.jpg,.jpeg and.png) files will be laded int the Whitebard. Quiz (.vcq) files will be laded int the Quiz Manager. Sessin Plan (.elp and.elpx) files will be laded int the Sessin Plan Library. Ntes (.eln) files will be laded int the Ntes windw. Multimedia (.mp3,.wmv,.mpeg,.mpeg4, QuickTime and Flash) files will be laded int the Multimedia Library. If the file type is nt assciated with a mdule, it will be laded int the File Transfer Library, which supprts all file types. (The number f files yu can lad is dependent upn the size f the files. The default ttal file size is 10 Megabytes.) Tip: If yu want t lad a mdule-specific file type int the File Transfer Library rather than int its assciated mdule, in the File menu, select Open and then File fr Transfer. Fr further details, see Lading Files fr Transfer n page 283.) T lad a file using the Cllabratin tlbar, d the fllwing: 1. (Fr Whitebard cntent nly) Mve t the page yu want t be the "current page" referenced by the Page Insertin Lcatin preference. This ptin lets yu insert the new Whitebard cntent befre r after the current page r replace the current page. (Fr 44 The Blackbard Cllabrate Web Cnferencing Rm

63 details, see Setting Whitebard Preferences n page 179.) 2. Add yur cntent file in ne f the fllwing ways: Click n the Lad Cntent buttn in the Cllabratin tlbar. The Lad File dialg will pen. Select the desired file and click Open. Drag and drp the desired file nt the Cllabratin tlbar. Yu will see a dashed bx added t yur cursr as yu drp the file. 3. (Fr.ppt and.pptx files nly) Yu will be prmpted t t select the cnverter yu want t use t imprt the presentatin file int the Whitebard file (OpenOffice.rg cnverter r PwerPint cnverter) and click n Lad. The cnverter will pen, shwing yu the prgress f the cnversin. The mdule int which the file is being laded will pen (e.g, if lading an.mpeg file, the Multimedia Library will pen), giving yu immediate access t yur file. Nte: Fr mre infrmatin abut what happens when yu lad cntent int the Whitebard, see Lading Cntent thrugh the Lad File Dialg n page 169. The Blackbard Cllabrate Web Cnferencing Rm 45

64 Getting Sessin Cnnectin Infrmatin Yu can get infrmatin abut yur sessin cnnectin thrugh the Infrmatin menu in the Cllabratin tlbar. (This menu als gives yu access t the Timer dialg. See The Timer n page 287.) Cnnectin Speed: This the speed yu set, either when yu first jined the sessin r later thrugh the Sessin Cnnectin preferences panel (see Setting Yur Cnnectin Speed n page 12). Signal Strength: This represents the respnse time f the Blackbard Cllabrate server. The pssible values are Excellent, Gd, Fair, Lw and (which means Discnnected). Encryptin: This indicates whether r nt yur cmmunicatin with the Blackbard Cllabrate server is encrypted. The pssible values are SSL (which means encrypted) and (which means nt encrypted). Sessin Time: This is the length f time that the sessin has been in prgress, including the time befre yu jined the sessin. Clsing the Applicatin T clse the Blackbard Cllabrate web cnferencing applicatin, d ne f the fllwing: Frm the File menu, select Exit (Windws and Linux) r frm the Blackbard Cllabrate web cnferencing menu, select Quit (Mac OS X). Click n the windw s Clse buttn. Enter Ctrl+Q (Cmmand-Q n Mac) Enter Alt+F4 (Windws and Linux nly) By default, a cnfirmatin dialg will prmpt yu t cnfirm whether r nt yu want t leave the sessin. Fr instructins n hw t hide this dialg in the future, see The Cnfirmatin Dialg. 46 The Blackbard Cllabrate Web Cnferencing Rm

65 Nte: When yu leave a sessin, yu may be directed t a web page defined by the sessin creatr. Yur default web brwser will launch autmatically. The Cnfirmatin Dialg By default, yu will be prmpted t cnfirm whether r nt yu want t leave the sessin. Click n OK t leave the sessin r Cancel t stay in the sessin. T turn this cnfirmatin ff fr future sessins, select the ptin Dn t remind me again and click n OK. Yu can turn the reminder back n fr future sessin, using the Preferences dialg: 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 2. In the left pane f the Preferences dialg, select Leaving under Sessin. The Sessin Leaving preferences panel appears. 3. Unselect the ptin Ask fr cnfirmatin befre leaving a sessin. The Blackbard Cllabrate Web Cnferencing Rm 47

66 4. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Nte: Yu can restre yur preference settings t the default. Fr details n restring default preferences, see Restring Default Preference Settings n page The Blackbard Cllabrate Web Cnferencing Rm

67 Chapter 5 The Participants Panel Yu can think f the Participants panel as yur "cntrl center" fr cnducting a sessin. It is frm here that yu manage Participants by granting and revking their permissins, inviting r remving Participants t r frm the sessin, sending them t breakut rms, and getting their input thrugh plling. The Participants panel is als the place where yu and ther Participants can view user prfiles and activity indicatrs. A cmplete list f Mderatr and Participant capabilities is prvided in the table in this sectin. Nte: Nt all features f the Participants panel are supprted n mbile devices, including the Participant management functins. Lg in t the sessin frm a desktp r laptp cmputer if yu want t mderate a sessin. Fr a list f features that are supprted, see Attending Sessins n Mbile Devices n page 23. Page 49

68 The Participants panel has the fllwing cmpnents: 1 Expand/Cllapse buttn 8 Status area 2 Feedback menu 9 Tlbar 3 Step Away buttn 10 Plling respnse bar 4 Raise Hand buttn 11 Glbal permissins 5 Plling Respnse menu 12 Activity indicatrs 6 Participants list 13 Participant ptins menu 7 Glbal ptins menu Yur name appears at the tp f the Participants panel in the Status area as well as in the Participants list belw it. In bth places yu will see infrmatin abut yur permissins (see Understanding Permissins n the facing page), yur current activity (see Status Indicatrs n page 66) and yur prfile (see Editing Yur User Prfile n page 73). In the Participants list, all the Mderatrs in the sessin are displayed in alphabetical rder at the tp f the list (abve the hrizntal rule), fllwed by all the Participants, wh are als listed in alphabetical rder. Nte: Fr infrmatin n wrking with panels, see Wrking with Panels n page 29 As a Mderatr, yu can use all the available Participant panel features. Participants can use nly a subset f the features. In the fllwing table, checkmarks indicate which functins can be used by Mderatrs and which can be used by Participants. 50 The Participants Panel

69 Feature Mderatrs Participants Send a private Chat message Send self t a breakut rm Save the Participants list Print the Participants list See wh has jined the sessin and what permissins they have See wh is currently using a feature (activity lights) See if any Participants are experiencing delays in receiving the Whitebard cntent, Audi, Applicatin Sharing r Vide (status indicatrs) Interact with thers by entering and viewing plling respnses, using the emtin indicatrs and raising yur hand Edit yur wn prfile View a user s prfile Remve a Participant frm the sessin Give r take away Mderatr privileges Grant r take away a Participant s permissin t use a feature Create and distribute Participants t varius breakut rms r return them all t the Main rm Allw Participants t send themselves t breakut rms Invite smene t be a Participant in the sessin Cnduct a pll Understanding Permissins As a Mderatr, yu are autmatically given all permissins. The glbal permissins given t Participants are established when the sessin is initially created and cnfigured. If permissins are turned n during sessin cnfiguratin, Participants can use all the Blackbard Cllabrate web cnferencing features except Applicatin Sharing, Web Tur and Clsed Captining. If permissins are turned ff during sessin cnfiguratin, Participants will nly be able t use the buttns in the tlbar (emticns, raise hand, etc.), view prfiles and send Mderatrs private Chat messages. The Participants Panel 51

70 An individual's permissins are displayed next t their name in the Participants list (see Permissin Indicatrs in the Participants List n page 54). The Glbal permissins are displayed at the tp f the Participants list: Yu can grant additinal permissins t all Participants at nce using the Glbal ptins menu (r the Glbal permissin icns at the tp f the Participants list) r t individual Participants using their Participant Optins menus (see Granting and Revking Permissins t and frm Participants n page 55). Nte: Glbal permissins apply t breakut rms as well as the Main rm. There als may be times yu want t revke the permissins f Participants, such as when yu want t fcus everyne's full attentin n what yu are presenting r when Participants are abusing their privileges. The fllwing table shws the icns assciated with each permissin and describes what the permissins entail. 52 The Participants Panel

71 Icn Permissins The Audi permissin allws Participants t talk in the sessin. If the permissin is nt granted, they can still listen t thers. The Vide permissin allws Participants t transmit vide in the sessin. If the permissin is nt granted, they can still preview their wn vide and view the vide transmissins f thers. The Chat permissin allws Participants t enter chat messages in the sessin. If the permissin is nt granted, they can still send private chat messages t Mderatrs and read the Chat messages f thers. The Whitebard permissin allws Participants t use the drawing tls in the Whitebard. It desn't allw them t lad cntent (e.g., presentatins) int the Whitebard, which requires Mderatr privileges (see Granting Participants the Mderatr Privilege n page 58), nr t switch t Whitebard mde frm anther mde (see The Cntent Area Mdes n page 28). Neither des it allw them t navigate between pages in the Main rm, which requires the Mderatr t turn ff the Fllw ptin (see The Fllw Optin n page 204). If the permissin is nt granted, Participants can still view the Whitebard cntent entered by Mderatrs. The Applicatin Sharing permissin allws Participants t hst an Applicatin Sharing sessin, including switching t Applicatin Sharing mde (see The Cntent Area Mdes n page 28) and back t the Whitebard. It als enables them t request remte cntrl f anyne's Applicatin Sharing sessin r the desktp f Mderatrs r ther Participants wh als have the Applicatin Sharing permissin; in bth cases, the request can be denied by the hst. If the Applicatin Sharing permissin is nt granted, Participants can still view thers' shared applicatins r desktps. The Web Tur permissin allws Participants t hst Web Turs and Web Pushes, including switching t Web Tur mde (see The Cntent Area Mdes n page 28) and back t the Whitebard. If the Web Tur permissin is nt granted, Participants can still view thers' Web Turs. The Clsed-Captining permissin allws Participants t enter text int the Clsed- Captining windw. If this permissin is nt granted, Participants can still read the Clsed-Captining text f thers. (Nte: this permissin can be set nly frm the Participant ptin menu i.e, it cannt be set glbally fr all Participants.) The Participants Panel 53

72 Nte: Fr further, feature-specific, infrmatin n permissins, please refer t the chapters dedicated t the specific features. Permissin Indicatrs in the Participants List Only thse individual permissins (granted r revked) that represent exceptins t the glbal permissins are displayed in the Participants list. Nte: Yu can view all yur permissins nt just the exceptins in yur Participants panel Status Area. See Viewing all f yur Permissins n the facing page. When yu revke a Participant r Mderatr's permissin t use a glbally permitted feature, the icn representing that feature is stamped with a red X and appears next t their name in the Participants list. In the example belw, the glbal permissins (shwn t the right f the rm name) are set t the default (permissin t use Audi, Vide, Chat and Whitebard but nt Applicatin Sharing and Web Tur) and the exceptins t these are indicated by the icns next t the sessin attendee names in the Participants list. The Mderatr has granted Charlie the Clsed- Captining permissin and revked his permissin t transmit vide. Lucy has been granted the Applicatin Sharing permissin. Ricky has been granted the Web Tur permissin and his Audi permissin has been revked:. 54 The Participants Panel

73 Viewing all f yur Permissins If yu wuld like t see a cmplete list f all yur permissins, nt just the exceptins t the glbal permissins, select Shw My Permissins frm the Glbal Optins menu f the Participants panel. Yur permissins will be displayed in the Status area at the tp f the Participants panel. (Yur activity and status indictrs are als displayed in the Status area.) Nte: All the individual permissins (granted r revked) that represent exceptins t the glbal permissins are still displayed in the Participants list. Granting and Revking Permissins t and frm Participants Glbal Permissins The Glbal permissins are displayed at the tp f the Participants list. The example belw shws the default glbal permissins. The Participants Panel 55

74 T grant r revke permissins t r frm all Participants at nce, change the Glbal permissins in ne f the fllwing ways: Click n the icn f the desired permissin at the tp f the Participants list. Select r deselect the desired permissin in the Glbal Optins menu. Nte: Any changes yu make t the Glbal permissins will nt affect Mderatrs. 56 The Participants Panel

75 Individual Permissins Yu can grant r revke permissins t r frm individual Participants r Mderatrs in tw ways: Hver yur muse ver the individual's name in the Participants list t display their permissins. Click n the icn f the permissin yu wish t change. In the example belw, the Mderatr is revking Lucy's Vide permissin. Select r deselect the desired permissins in the individual's Participant Optins menu. Depending n yur perating system, a permissin that is n will have a faint bx arund it r checkmark n its icn. In the example belw, the Mderatr is granting Lucy the Applicatin Sharing permissin. 1 Permissins that are "n" 2 Permissins that are "ff" Nte: When all Mderatrs have left the sessin, individual permissins set by a Mderatr will be reversed (will g back t their defaults) and the current set f glbal permissins will remain as is. The Participants Panel 57

76 Granting Participants the Mderatr Privilege Yu can give Mderatr privileges t ne r mre Participants at any time during yur sessin while still maintaining yur wn Mderatr status. Once yu give Participants Mderatr privileges, they will have the same access t features that yu d, including the ability t grant Mderatr privileges t ther Participants. The nly thing they will nt be able t d is remve the Mderatr privilege frm the Mderatr f Recrd (the persn wh was given Mderatr privileges in the sessin scheduling applicatin). Mderatrs appear at the tp f the Participants list and Participants appear at the bttm: 1 Mderatr sectin 2 Participant sectin 1. Select a single r multiple Participants in the Participants list. 2. D ne f the fllwing: Drag and drp the selected Participant(s) t the Mderatr sectin at the tp f the Participants list. Right-click (Cntrl-Click n Mac) n the selected Participants t pen the Participants Optin menu and select Give Mderatr Privileges. Alternatively, frm the Tls menu select Mderatr fllwed by Give Mderatr Privilege. 3. The Give Mderatr Privilege cnfirmatin dialg pens. Click Yes t give the selected Participants the Mderatr privilege. The Participants will receive a cnfirmatin message indicating that they are nw a Mderatr and the Participants list is updated fr everyne in the class t see the change in status 58 The Participants Panel

77 If any Mderatr exits r is discnnected frm the sessin, the remaining Mderatrs can cntinue. The Mderatr wh was discnnected can rejin the sessin at any time. If all the Mderatrs exit r are discnnected, leaving the sessin withut a Mderatr, all Participant permissins may be remved depending n yur sessin cnfiguratin. T re-establish a Mderatr, the riginal Mderatr f Recrd must re-cnnect t the sessin. Revking Mderatr Privilege Yu can revke Mderatr privileges frm a Participant yu r anther Mderatr prmted earlier. 1. Select a single r multiple Mderatrs in the Participants list. 2. D ne f the fllwing: Drag and drp the selected Mderatr(s) t the Participants sectin at the bttm f the Participants list. Right-click (Cntrl-Click n Mac) n the selected Mderatrs t pen their Participants Optin menu and select Take Away Mderatr Privileges. Alternatively, frm the Tls menu select Mderatr fllwed by Take Away Mderatr Privileges. The Mderatr becmes a Participant and the Participants list updates t reflect this change in status. Nte: When yu remve the Mderatr privilege frm Participants, they will retain any permissins yu had granted them befre they became Mderatrs. Remving Participants T remve ne r mre Participants frm the sessin, d the fllwing: 1. Click n a single Participant s name r highlight multiple Participants in the Participants list. The Participants Panel 59

78 2. Right-click (Cntrl-Click n Mac) n the selected Participants t pen the Participants Optin menu and select Remve Participant. Alternatively, frm the Tls menu, select Mderatr fllwed by Remve Participant. The Remve Participant dialg appears. 3. Click Yes t remve the Participant(s) frm the Blackbard Cllabrate web cnferencing sessin. The Participant is discnnected frm the sessin immediately. Participants can still save r print the Whitebard after being discnnected, unless yu have prtected the Whitebard cntent. If yu have lcked the rm (see Lcking the Sessin belw), then the Participant will nt be able t recnnect. If the rm has been left pen, then the Participant may recnnect. Lcking the Sessin During yur sessin, yu are able t lck the rm t prevent any new Participants frm jining. If any f the Participants that were in the sessin at the time yu lcked it are discnnected, they will still be permitted t re-enter. By default the sessin will remain pen fr Participants t jin at any time. T lck the sessin, d the fllwing: 1. Frm the Tls menu, select Mderatr. 2. De-select Allw New Participants t Enter Sessin. T unlck the sessin, re-select Allw New Participants t Enter Sessin. Nte: If yu lcked the sessin and then remved a Participant frm the sessin, the banished Participant will nt be able t rejin. 60 The Participants Panel

79 Knwing When Smene has Jined r Left a Sessin There are five ways t tell when smene has jined r left a sessin: The persn s name will appear in the Participants list when they jin the sessin and will be remved when they leave the sessin. An Audible Ntificatin may be played when smene jins r leaves a sessin. A Visual Ntificatin may be displayed when smene jins a sessin. A message will be displayed in the Chat cnversatin area. A message may be displayed in the Activity Windw. Tip: Yu can turn Audible and Visual Ntificatins n and ff. Fr details, see Setting Ntificatin Preferences Raising and Lwering Yur Hand Mderatrs and Participants can raise their hands at any time during the sessin. The Participants list will indicate wh has raised their hand and in what rder. When a Participant raises their hand, their name ges t the tp f the participant list, just under the Mderatrs. There are tw ways t raise yur hand: Participants panel Click the buttn. Keybard shrtcut Enter Ctrl+R (Cmmand-R n Mac). There are three ways t lwer yur hand: Participants panel Click the buttn. Participant Optins menu Select Lwer Hand. Keybard Shrtcut Enter Ctrl+R (Cmmand-R n Mac). The Participants Panel 61

80 Lwering Other Participants' Hands As a Mderatr, yu can lwer ther peple's hands. T lwer an individual's hand, pen that user's Participant's Optins menu and select Lwer Hand. T lwer everyne's hands at nce, pen the Glbal Participants Optins menu and select Lwer All Hands. Raised Hand Ntificatin Each time smene raises their hand, yu may be ntified in ne r bth f the fllwing ways: A red hand icn will appear ver the prfile picture (r avatar) f the persn wh raised their hand. A number will appear under their name indicating where they are in the queue f thse wh have raised their hands (the rder in which hands were raised). An Audible Ntificatin may be played. Yu can cnfigure yur Audible Ntificatin preferences t play ne sund when yu raise yur wn hand and anther when smene else raises theirs r yu can turn the sund ff altgether. Tip: Fr details n turning yur Audible Ntificatins n and ff, see Setting Ntificatin Preferences n page 17. Autmatically Raise Hand upn Entering a Sessin As the Mderatr, yu may wish t be ntified when anyne enters the sessin. The Aut Raise Hand feature is used fr this purpse: when anyne jins the sessin his r her hand will autmatically be raised. Yu can turn this feature n by pening the Tls menu fllwed by the Interactin menu and checking the ptin Raise Hand upn Entering. T turn the feature ff, uncheck the same ptin. 62 The Participants Panel

81 Stepping Away The Step Away feature enables yu t indicate t the thers in the sessin that yu are temprarily unavailable. Yu are still cnnected t the sessin and can see and hear everything that is ging n thers just wn't expect yu t be available fr interactin. There are three ways t shw that yu have stepped away: Click n the buttn in the Participants panel. Frm the Tls menu, select Interactin and then select Step Away. Enter Ctrl+Shift+A (Shift-Cmmand-A n Mac). The Step Away indicatr (clck icn and the wrd "Away") will appear next t yur name in the Participants list fr everyne t see. Yu will als see the indicatr next t yur name in the Status area (tp) f the Participants panel. Stepping Back There are three ways t shw that yu have stepped back int the sessin: Click n the buttn in the Participants panel. Frm the Tls menu, select Interactin and then unselect Step Away. Press Ctrl+Shift+A (Shift-Cmmand-A n Mac). The Step Away indicatr will be remved frm the Participants list s thers will knw yu are back in the sessin. The Participants Panel 63

82 Entering Feedback Mderatrs and Participants can select feedback ptins frm the Feedback menu r via keybard shrtcuts. These ptins express cmmn reactins t a presentatin. An indicatr assciated with each ptin appears fr a shrt time t the right f the name f the persn wh selected it. There are three ways t select ne f the feedback ptins: Participants panel Feedback menu Select the desired ptin. Interactin Sub-menu f Tls Menu Frm the Tls menu, select Interactin fllwed by Shw Emtin and select the desired ptin frm the submenu. This menu is identical t the menu in the Participants panel. 64 The Participants Panel

83 Keybard Shrtcuts Enter the apprpriate keybard shrtcut fr the desired ptin. Icn Emtin Windws and Linux Keybard Shrtcuts Mac Keybard Shrtcuts Shw Smiley Face Alt+1 Optin-1 Shw LOL Alt+2 Optin-2 Shw Applause Alt+3 Optin-3 Shw Cnfusin Alt+4 Optin-4 Shw Apprval Alt+5 Optin-5 Shw Disapprval Alt+6 Optin-6 (blank square) Shw Slwer (when yu want the presenter t slw dwn) Shw Faster (when yu want the presenter t speed up) Shw Nne (clears all displayed feedback icns) Alt+7 Alt+8 Alt+0 Optin-7 Optin-8 Optin-0 Activity Indicatrs The Participants list presents infrmatin abut user activity thrugh activity indicatrs. These indicatrs display infrmatin abut what feature a user is currently using, shw if a user is using the Audi Setup Wizard r indicate if a user has stepped away frm the sessin. Nte: Alngside the activity indicatrs, yu may see ther icns in the Participants list. There may be permissin icns (see Understanding Permissins n page 51) r status indicatrs shwing that users are experiencing delays (see Status Indicatrs n next page Activity Indicatr Meaning User has turned n his/her micrphne. (Using VIP fr Audi.) The Participants Panel 65

84 Activity Indicatr Meaning In the example t the right, The Telecnference Bridge participant is cnnected and the telephne cnference is available t users. User is using Telephny mde fr audi cmmunicatins. (Using the phne fr Audi.) User is running the Audi Setup Wizard. User is transmitting Vide. User is entering a Chat message. User is entering cntent int the Whitebard with ne f the Whitebard drawing tls r, if the user is a Mderatr, may be lading cntent int the Whitebard. User is hsting an Applicatin Sharing sessin. User is cnducting a Web Tur r Web Push. User has stepped away frm the sessin. Charlie is entering a Chat message and is als using the Audi Setup Wizard; Ethel has the Talk buttn pressed; Lucy is entering Clsed-Captining text; Ricky has stepped away frm the sessin; and Vivian is transmitting Vide. Status Indicatrs Status indicatrs appear in the Participants list when data is being sent and received. Fr Audi, Vide and Applicatin Sharing, the indicatrs signify a delay in the sending and/r receipt f data. An amber status indicatr dentes a mderate delay whereas a red status indicatr dentes a significant delay. Fr the Whitebard, the indicatrs tell Mderatrs wh is receiving cntent (amber status indicatr) and wh hasn't received all the cntent n the current page (red status indicatr). The status indicatrs are dynamic and are updated and visible thrughut the sessin. By keeping an eye n these indicatrs, yu can see when it might be apprpriate t adjust yur pace (e.g., temprarily stp talking, turn ff yur Vide camera r pause yur Applicatin Sharing sessin) s thers can catch up. 66 The Participants Panel

85 In the example t the right, Charlie is talking, Ricky is experiencing a mderate delay in receiving Audi, Vivian is experiencing a significant delay in receiving Audi, and Ethel is nt having any prblems receiving Audi. Nte: Fr details abut the varius status indicatrs, refer t the chapters n Applicatin Sharing, Audi, the Whitebard and Vide. Plling Yu can cnduct plls f sessin attendees using fur different pll types: Yes/N Optins (the default) Multiple-Chice Respnses A C Multiple-Chice Respnses A D Multiple-Chice Respnses A E Peple can respnd t questins by selecting respnse ptins frm the Plling Respnse menu in the Participants panel r by entering keybard shrtcuts (listed in the fllwing table). Yu can change the type f pll at any time. The available respnse buttns will change accrdingly. The Participants Panel 67

86 Type f Pll Respnse Buttns Windws and Linux Shrtcuts Mac Shrtcuts Yes/N Yes: Ctrl+1 Yes: Cmmand-1 N: Ctrl+2 N: Cmmand-2 Multiple Chice with three answer chices A: Ctrl+1 B: Ctrl+2 A: Cmmand-1 B: Cmmand-2 C: Ctrl+3 C: Cmmand-3 Multiple Chice with fur answer chices A: Ctrl+1 B: Ctrl+2 A: Cmmand-1 B: Cmmand-2 C: Ctrl+3 C: Cmmand-3 D: Ctrl+4 D: Cmmand-4 Multiple Chice with five answer chices A: Ctrl+1 B: Ctrl+2 A: Cmmand-1 B: Cmmand-2 C: Ctrl+3 C: Cmmand-3 D: Ctrl+4 D: Cmmand-4 E: Ctrl+5 E: Cmmand-5 Nne (clears all displayed plling respnses) blank square Ctrl+0 Cmmand-0 Mderatrs can determine whether plling respnses are visible t bth Mderatrs and Participants r Mderatrs nly. Fr details abut viewing the plling results, see Viewing Plling Results n page 70. Hiding the Plling Results By default, everyne can see the plling respnses f thers. (Fr details, Viewing Plling Results n page 70.) If yu want t shw the plling results t Mderatrs nly, d ne f the fllwing: Frm the Tls menu, select Plling and unselect Make Respnses Visible. In the Glbal Optins menu, unselect Make Respnses Visible. 68 The Participants Panel

87 Cnducting a Pll By default, when a Mderatr cnducts a pll, all Participants are able t view everyne's respnses. T make respnses visible t Mderatrs nly, refer t Hiding the Plling Results n previus page. T cnduct a pll, fllw the steps belw: 1. Specify the type f pll yu want t cnduct in ne f the fllwing ways (the default is Yes/N Optins): Frm the Tls menu, select Plling and then Plling Type. Select the pll type frm the submenu. Select the desired plling type frm the Glbal Optins menu. 2. Ask yur questin and instruct the sessin attendees t select ne f the respnse ptins frm the Plling Respnse menu in the Participants panel r by entering keybard shrtcuts. (Fr details, see Plling n page 67.) 3. (Optinal) If yu dn't want t accept any mre respnses r dn't want anyne t be able t change their respnses, lck the plling results. (Fr details, Lcking the Plling Respnses n next page.) 4. (Optinal) When yu are dne with the pll, yu may want t publish a summary f the plling respnses t the Whitebard fr the Participants. (Fr details, Publishing the Plling Results t the Whitebard n page 71.) Mderatrs can always see a tabulatin f pll respnses belw the Plling Respnse menu in the Participants panel. 5. (Optinal) Clear the plling respnses. (Fr details, see Clearing the Plling Respnses belw.) Clearing the Plling Respnses Clear the plling respnses in ne f the fllwing ways: Frm the Tls menu, select Plling and then select Clear. In the Glbal Optins menu, select Clear. The Participants Panel 69

88 In the Plling Respnse bar, click n Clear. Lcking the Plling Respnses If yu dn't want t accept any mre respnses r dn't want anyne t be able t change their respnses, lck the plling respnses. Yu can d s in ne f the fllwing ways: Frm the Tls menu, select Plling and then select Lck Respnses. In the Glbal Optins menu, select Lck Respnses. The Plling Respnse menu in the Participants panel is deactivated (remved) s n further respnses can be entered. Unlcking the Plling Respnses T unlck plling respnses, d ne f the fllwing: Frm the Tls menu, select Plling and then unselect Lck Respnses. In the Glbal Optins menu, unselect Lck Respnses. Viewing Plling Results Unless a Mderatr has hidden them, Participants can see the respnses f thers displayed next t their names in the Participants list. Mderatrs als see a tabulatin f the pll results listed belw the Plling Respnse menu. If yu want t shw Participants the results, publish them t the Whitebard. (Fr details, Publishing the Plling Results t the Whitebard n the facing page.) 70 The Participants Panel

89 Publishing the Plling Results t the Whitebard Only Mderatrs can see a tabulatin f the plling results, listed belw the Plling Respnse menu (see Viewing Plling Results n previus page). If yu want t shw Participants the results, publish them t the Whitebard in ne f the fllwing ways: Frm the Tls menu, select Plling and then Publish Respnses t Whitebard. In the Glbal Optins menu, select Publish Respnses t Whitebard. The results (including the number f each respnse and the percentage f the ttal) are added t the current Whitebard page as a fregrund image, which can be mved, resized r deleted. The Participants Panel 71

90 User Prfiles User Prfiles are a means fr users t publish infrmatin abut themselves and t view infrmatin prvided by thers. Shwing Prfiles Mderatrs can determine which user prfiles will be displayed t attendees f the sessin. T change this setting, frm the Tls menu, select Prfile and then Shw Prfiles f. Then select the desired ptin: N One hides all prfiles. Mderatrs (the default) enables nly the prfiles f Mderatrs. Everyne enables the prfiles f Mderatrs and all ther Participants. Viewing a User s Prfile A user s prfile appears in a flating display beside the Participants list. T view a user s prfile, hver yur muse ver their name in the Participants list. The cntent displayed in the user s prfile varies depending n hw cmpletely the user has filled in his r her prfile. If a user des nt have a prfile, the display will simply cntain the same name that is already listed in the Participants list. T dismiss the prfile, click n it r mve yur cursr ff f the Participants list. 72 The Participants Panel

91 Editing Yur User Prfile Create r edit yur Prfile in the Preferences dialg. Nte: All fields in the My Prfile preferences dialg are ptinal. 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 2. (Skip this step if yu selected Edit Prfile frm yur Participants Optin menu in the Participants list.) In the left pane f the Preferences dialg, select the My Prfile preferences panel under Prfile. The Participants Panel 73

92 3. Enter yur infrmatin in the desired fields under the Identity tab. T insert a pht, click the Change buttn and brwse t select yur pht. T remve the pht, click n the Clear buttn. Tip: Only.gif and.jpg r.jpeg files can be used fr yur User Prfile pht. If yur pht is larger than 96 x 96 pixels, it will be autmatically scaled t fit the available space. 4. Click n the Cntact tab and enter infrmatin in the desired fields. 74 The Participants Panel

93 5. Click n the Addresses tab and enter infrmatin in the desired fields. 6. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Nte: Yu can restre yur preference settings t the default. Fr details n restring default preferences, see Restring Default Preference Settings. Imprting a vcard file Instead f creating a new user prfile fr a Blackbard Cllabratesessin frm scratch, yu can imprt an existing vcard (*.vcf file). 1. Open the My Prfile preferences dialg bx. (See steps 1 and 2 under Editing Yur User Prfile.) 2. Click n the Imprt buttn. The Open dialg bx will pen. The Participants Panel 75

94 3. Navigate t the directry cntaining yur vcard, select the.vcf file yu wish t imprt and then click n Open. 4. Click n OK t save yur new prfile and clse the Preferences dialg, Apply t save yur new prfile and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. Exprting a vcard file Yu can exprt yur Blackbard Cllabrate prfile as a.vcf file and imprt it int ther applicatins (such as Outlk). 1. Open the My Prfile preferences dialg bx. (See steps 1 and 2 under Editing Yur User Prfile.) 2. Click n the Exprt buttn. The Save dialg will pen. 3. Navigate t the lcatin in which yu want t save the *.vcf file and then click n Save. 4. Click n OK t cmplete the exprt and clse the Preferences dialg, Apply t cmplete the exprt and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut cmpleting the exprt. Mbile Device Indicatrs The Participants list displays indicatr icns next t peple's names when they are cnnected t a sessin using mbile devices: a mbile phne r tablet. This infrmatin is imprtant because mbile users are smewhat limited in the Blackbard Cllabrate features they can use and yu may want t tailr yur sessin activity t accmmdate them. Fr a list f features supprted n mbile devices, see Attending Sessins n Mbile Devices n page 23. Imprtant Nte: D nt attempt t mderate a sessin frm a mbile device. Mderatr-nly functins (such as lading cntent and sessin permissins) are nt supprted n mbile devices. Mderatrs shuld jin the sessin frm a desktp r laptp cmputer. Nte: Accessing and participating in web cnferencing sessins n mbile devices is nt supprted fr all user lgin grups. Cntact yur Blackbard Cllabrate system administratr fr details. Nte: N device icn is displayed fr users cnnected t the sessin using a desktp, laptp r ntebk cmputer. 76 The Participants Panel

95 Device Indicatr Meaning User is cnnected t the sessin using a mbile phne. User is cnnected t the sessin using a tablet. In the fllwing example, Vivian and Charlie are cnnected t the sessin using desktp cmputers, Lucy is cnnected using a mbile phne and Ethel is cnnected using a tablet. (Ricky has stepped away frm the sessin.) Printing the Participants List Yu can print the current Participants list t review at a later time. The printed list will have the sessin name as its header. The names in the list will be appended by the sessin attendees rles. 1. Open the Print dialg by ding ne f the fllwing: Frm the File menu, select Print and then Participants List Enter Ctrl+P (Cmmand-P n Mac). 2. In the Print dialg, specify yur preferences and click OK. The Participants Panel 77

96 Saving the Participants List t a File Yu can save the current Participants list t a text file t review at a later time. The saved file will have the sessin name as its header. The names in the list will be appended by the sessin attendees rles. 1. Open the Save Participants List dialg by ding ne f the fllwing: Frm the File menu, select Save and then Participants List. Enter Ctrl+S (Cmmand-S n Mac). 2. Enter a file name and select the lcatin t which yu want t save the file. 3. Click Save. The suffix.txt is added t the filename. Nte: All Participants list files will be saved as text (.txt) files. There are n ther file types supprted. Yu can use Ntepad, WrdPad, Text Edit (OS X) r any wrd prcessing applicatin t read the text file. 78 The Participants Panel

97 Chapter 6 In-Sessin Invitatins The In-Sessin Invitatin feature f Blackbard Cllabrate web cnferencing enables Mderatrs, frm within a live sessin, t invite peple int the sessin by sending them invitatins. The invitatins cntain a link t jin the sessin and, ptinally, a sessin passwrd, bth f which are generated by the sessin scheduling server (Sessin Administratin System) when the sessin is created. Nte: T use the In-Sessin Invitatin feature, it must be enabled fr yur sessin by the sessin creatr. Nte: This feature is nt supprted n mbile devices. Fr a list f features that are supprted, see Attending Sessins n Mbile Devices n page 23. Nte: Only Mderatrs can use the In-Sessin Invitatin feature. Page 79

98 Sending an In-Sessin Invitatin T send an invitatin t guests, fllw the steps belw: 1. Open the Invite New Participants dialg by ding ne f the fllwing: Frm the Tls menu, select In-Sessin Invite and then Invite New Participant. In the Participants Panel Glbal Optins menu, select Invite New Participants. 2. (Optinal) Edit the text f the Invitatin Message as desired. Nte: Yu cannt edit the link r passwrd. 3. Click n Cmpse buttn. A new message cmpsitin windw fr yur default applicatin will pen. It will be ppulated with the infrmatin frm the Invite New Participants dialg. 4. Enter the address f all thse t whm yu wish t sent the invitatin and click n Send. The invitatin will be ed t guests immediately. Cautin: D nt edit the link r passwrd. Tip: If the Cmpse buttn des nt pen yur applicatin, yu may nt have a mail applicatin set as yur default. If required, cnsult yur system administratr fr help setting a default applicatin. 80 In-Sessin Invitatins

99 Tip: If yur default mail applicatin pens but the text is cpied int the new message incrrectly, yu have tw curses f actin: 1) Try changing yur Encding Invitatin Optin under Preferences. (Fr details, see Setting the Text Encding Frmat Preference n page 81.) 2) Select Keep this dialg pen in the Invite New Participants dialg, manually pen yur applicatin and cpy and paste the text frm the Invite New Participants dialg int a new message cmpsitin windw in yur applicatin. Setting the Text Encding Frmat Preference If yu find sme f the (nn-ascii) text frm yur In-Sessin Invitatin message is garbled when cpied int yur applicatin, try changing yur Encding Invitatin Optin under Preferences. Nte: Nn-ASCII text includes characters such as nn-english characters, accents, umlauts and special characters such as dashes,, r smart qutes. Linux Nte: The Encding Invitatin Optin is nt required fr Linux because bth ptins result in UTF-8. Therefre, there is n Preferences dialg fr In-Sessin Invite n this platfrm. T change the Encding ptin in the Preferences dialg, d the fllwing. 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) In-Sessin Invitatins 81

100 2. In the left pane f the Preferences dialg, select Invitatin Optins under In-Sessin Invite. The Invitatin Optins preferences panel appears. 3. Take nte which ptin is currently selected and then select the ther ne. The tw ptins available t yu are the fllwing: Unicde (UTF-8): This is the Blackbard Cllabrate web cnferencing default ptin fr Mac and Linux. Platfrm Native: This is the default encding used by yur perating system: Cp1252 n Windws, MacRman n Mac and UTF-8 n Linux. It is the Blackbard Cllabrate web cnferencing default ptin fr Windws. 4. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Nte: Yu can restre yur preference settings t the default. Fr details n restring default preferences, see Restring Default Preference Settings n page In-Sessin Invitatins

101 Cpying the Sessin Link t Anther Applicatin T cpy the sessin link and passwrd (if applicable) s yu can paste them int anther applicatin (such as Blackbard Cllabrate enterprise instant messaging), fllw the steps belw: 1. Open the Invite New Participants dialg by ding ne f the fllwing: Frm the Tls menu, select In-Sessin Invite and then Invite New Participant. In the Participants Panel Glbal Optins menu, select Invite New Participants. 2. Cpy the link by ding ne f the fllwing: Click n the Cpy Link buttn. Select the link text and cpy it using Ctrl+C (Cmmand-C n Mac). 3. Open the ther applicatin and paste the link and passwrd (if applicable) where desired. In-Sessin Invitatins 83

102

103 Chapter 7 Vide The Vide feature f Blackbard Cllabrate web cnferencing enables yu t transmit and receive vide bradcasts with thers in a sessin. A vide bradcast is vide yu send live via a vide camera (e.g., web cam) nt t be cnfused with a pre-recrded vide (mvie) that Mderatrs can play using the Multimedia feature. Nte: This feature is nt supprted n mbile devices. Fr a list f features that are supprted, see Attending Sessins n Mbile Devices n page 23. The Vide feature can display up t six simultaneus camera transmissins. Fr details, see Multiple Simultaneus Cameras n page 95 Page 85

104 The Audi & Vide windw has the fllwing Vide cmpnents: 1 Expand/Cllapse buttn 4 Preview Vide buttn 2 Optins menu 5 Transmit Vide buttn 3 Primary vide display Yu will knw smene is transmitting vide (has their Transmit Vide buttn turned n) when the blue Vide activity indicatr ( ) appears next t their name in the Participants list. (Fr details n activity indicatrs, see Vide Activity, Permissin and Status Indicatrs n the facing page). In the example belw, Vivian and Lisa are transmitting vide. 86 Vide

105 Mderatrs can use all the available Vide features and Participants a subset f thse features. In the fllwing table, a checkmark indicates which functins can be perfrmed by Mderatrs and which can be perfrmed by Participants (with the Vide permissin enabled). Fr details n permissins, see Setting Vide Permissin fr Participants n page 102. Feature Mderatrs Participants Preview a Vide transmissin Transmit a Vide bradcast Receive a Vide bradcast Set Vide camera preferences Capture a Vide image and send it t the Whitebard Change what is shwn in the primary vide display Make the Vide display fllw the current speaker Make the Vide display fllw the Mderatr's fcus Grant/revke the Vide permissin t/frm Participants Cnfigure simultaneus cameras Vide Activity, Permissin and Status Indicatrs Yu can mnitr the state f Vide activity and permissins thrugh indicatrs displayed in the Participants list f the Participants panel. Fr details abut permissins, see Understanding Permissins n page 51. Activity and Permissin Indicatrs The fllwing table describes the icns displayed in the Participant list t indicate Mderatr and Participant permissins and activity while using Vide. Activity Indicatr Meaning User has turned n his/her vide camera. Vide permissin is set glbally t "n" but the Mderatr has revked Vide permissin frm this user. Vide permissin is set glbally t "ff" but the Mderatr has granted Vide permissin t this user. Vide 87

106 Status Indicatrs Status indicatrs appear n the Vide activity indicatr icns f Vide users in the Participants list if there are delays in the transmissin r receipt f Vide. When there are delays, the server begins t drp frames. Yu will experience delays as a drp in vide quality. The degree f delay is indicated by clr: Amber Indicatr: Appears when a persn's receipt r transmissin f vide is mderately delayed. Red Indicatr: Appears when a persn's receipt r transmissin f vide is significantly delayed. This may indicate a prblem with the netwrk cnnectin and ften will be fllwed by the user getting discnnected frm the sessin. Nte: Vide transmitters see status indicatrs fr themselves and vide viewers. Vide viewers see status indicatrs fr vide transmitters nly nt fr themselves. (There is ne exceptin: if using multiple cameras, a persn can be a viewer and transmitter at the same time, s viewers may see status indicatr fr themselves but nly because they are als transmitters.) In the example t the right, Vivian is transmitting vide, Lisa is experiencing a mderate delay in receiving Vide, Lucy is experiencing a significant delay in receiving Vide, and Charlie is nt having any prblems receiving Vide. Previewing and Transmitting Vide Befre yu transmit vide t everyne in the sessin, it is a gd idea t preview it first t check the quality f the image. If it is nt satisfactry, yu may want t adjust yur camera settings (refer t the dcumentatin fr yur camera) r change the Vide Frame Rate (see Setting the Vide Frame Rate n page 100). Tip: If yur Vide buttn is inaccessible (grayed ut) it may be because a Mderatr has remved yur Vide permissin r the maximum number f simultaneus cameras has been reached. 88 Vide

107 Nte: If yur Audi & Vide panel is in its cllapsed state, it will autmatically be expanded when yu preview r transmit vide. Previewing Vide T preview vide, click n the Preview buttn. Ntice that, when activated, yur Preview buttn turns blue. The images captured by yur camera will be displayed in yur primary vide display, alng with the wrd "Preview". N ne else will be able t see yur preview. 1 Preview image 2 Preview buttn Nte: If yu get an errr when yu click n the Preview buttn (such as "Cannt cnnect t the vide surce"), yur camera may be in use by anther applicatin r yu dn't have the crrect camera selected under Preferences (see Selecting yur Vide Camera n next page). Transmitting Vide T transmit vide t everyne in the rm, d ne f the fllwing: Click n the Transmit Vide buttn in the Audi & Vide panel. Enter the keybard shrtcut Ctrl+F3 (Cmmand-F3 n Mac). Tip: This keybard shrtcut is a "ht key", meaning yu can redefine it. Yu are actually able t cnfigure tw ht keys fr the Vide buttn: ne t turn it n and ne t turn it ff. Fr details, see Ht Keys n page 41. Vide 89

108 Nte: If yu get an errr when yu click n the Preview buttn (such as "Cannt cnnect t the vide surce"), yur camera may be in use by anther applicatin r yu dn't have the crrect camera selected under Preferences (see Selecting yur Vide Camera belw). Ntice that, when activated, yur Vide buttn displays a red camera. 1 Vide buttn ff 2 Vide buttn n Stpping Vide Transmissin T stp vide transmissin, turn yur camera ff in the same way yu turned it n: Click n the Vide buttn in the Audi & Vide panel. Enter the keybard shrtcut Ctrl+F3 (Cmmand-F3 n Mac). Click n the Preview buttn. Yu will cntinue t see vide images, but thers in the sessin will nt. Tip:This keybard shrtcut is a "ht key", meaning yu can redefine it. Yu are actually able t cnfigure tw ht keys fr the Vide buttn: ne t turn it n and ne t turn it ff. Fr details, see Ht Keys n page 41. Selecting yur Vide Camera If yu have nly ne vide camera installed n yur cmputer, that device is autmatically used by Blackbard Cllabrate web cnferencing t preview and transmit vide. Hwever, if yu have mre than ne vide input device n yur cmputer, yu can select which device yu want t use thrugh the Preferences dialg. Nte: When a cnnectin is established t a vide camera device, that cnnectin is maintained until a different device is cnnected r the sessin is terminated. While a cnnectin exists t a vide device, that device is nt available fr use by ther applicatins. 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) 90 Vide

109 Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 2. In the left pane f the Preferences dialg, select Camera Settings under Audi/Vide. 3. Select the desired camera frm the Select the camera t use drp-dwn list. 4. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Nte: Yu can restre yur preference settings t the default. Fr details n restring default preferences, see Restring Default Preference Settings n page 11. Vide 91

110 Viewing Vide T view the vide being transmitted by thers, yur primary vide display must be pen. If it is cllapsed, click n the Expand buttn (in the tp left crner f the panel) t pen it. Tip: Alternatively, if yu want t preview yur Vide, click n the Preview Vide buttn t expand the panel. If yu want t transmit Vide, click n the Vide buttn t expand the panel. If yu d nt wish t view anther's vide transmissin, cllapse the primary vide display by clicking n the Cllapse buttn. Tip: When yu cllapse yur primary vide display when viewing vide, incming vide is nt transmitted t yu. This will reduce the bandwidth used and will imprve the verall respnsiveness f Blackbard Cllabrate. (If yu are transmitting vide, cllapsing the vide display will nt affect bandwidth vide will still be transmitted.) Nte: Fr infrmatin n wrking with panels, see Wrking with Panels n page 29. In the primary vide display, yu may see either smene's prfile picture (r default prfile icn) r Vide transmissin. The display will als shw their name. 92 Vide

111 1 Cllapse buttn 2 Primary Vide display 3 Name f transmitter The Default Views By default, the ptin Make Vide Fllw Speaker is turned n and the Mderatr-nly ptin, Make Vide Fllw Mderatr Fcus, is turned ff. These ptins affect what is shwn in the primary vide display. (Fr infrmatin n these ptins and hw t change what is presented in the primary vide display, see Cntrlling the Primary Vide Display n page 96.) If the default ptins are maintained (and yu are nt previewing yur wn vide), the fllwing happens in the primary vide display as peple jin the sessin, transmit vide r speak: If yu are the first persn in the sessin, yur primary vide display will be blank. If yu click n the Transmit Vide buttn, yu will see yur wn transmissin in the primary vide display. When a secnd persn jins the sessin, yu will see their vide transmissin r, if they are nt transmitting vide, their prfile picture. It is assumed yu will want t lk at that persn, nt yurself, regardless f wh is speaking. (This happens even if neither f yu has spken.) As subsequent peple transmit vide r speak, their vide transmissins r prfile pictures are added as thumbnails. Nte: There is ne exceptin: if neither f the first tw parties is transmitting vide, when a third persn jins the sessin, the primary vide display will g blank until smene transmits vide r speaks. When smene speaks, yur primary vide display will always shw either the prfile picture r the vide transmissin f the persn currently speaking r, if n ne is speaking, the last persn t speak (even if that speaker has left the rm). Vide 93

112 Nte: When smene is transmitting vide while yu are previewing yur wn vide, the received vide will be displayed in a thumbnail and the vide frm yur camera will be displayed in yur primary vide display. In the example belw, Lisa is speaking (she desn't have her vide camera turned n s yu just see her prfile picture) and Vivian has her vide camera turned n. Vivian's vide is shwn in a thumbnail belw the primary vide display. Tip: Hver yur muse ver a thumbnail t display a "tl tip" cntaining the transmitter s name. Tip: If yu are having difficulty with yur camera (e.g., it freezes), try changing the frame rate. Fr details, see Setting the Vide Frame Rate n page 100. If desired, yu can display a bx shwing the frame rate f the transmissin in the upper-left crner f the primary vide display. (T d s, see Setting the Vide Frame Rate n page 100.) This is useful fr trubleshting vide (see Trubleshting Vide Delays n page 99). 94 Vide

113 Multiple Simultaneus Cameras Sessins can be enhanced by having the vide streams f multiple peple displayed at nce. Blackbard Cllabrate web cnferencing has the capacity t shw the transmissins f up t six vide cameras simultaneusly. Mderatrs can disable multiple simultaneus cameras (by setting the maximum allwed t ne) r enable frm tw t six simultaneus cameras. Fr details n cnfiguring hw many simultaneus cameras t permit in a rm, see Setting Maximum Simultaneus Cameras belw. When there is mre than ne simultaneus camera enabled, the vide stream f ne persn will appear in the primary vide display. Everyne else's transmissin will appear belw the primary display in thumbnails, up t a maximum f five thumbnails. 1 Primary Vide Display 2 Thumbnails Fr a discussin f what yu will see (by default) in the primary vide display as mre peple transmit vide, see The Default Views n page 93. Fr a discussin f hw yu can change that display, see Cntrlling the Primary Vide Display n next page. Setting Maximum Simultaneus Cameras The maximum number f simultaneus cameras allwed is initially set by the sessin creatr. As a Mderatr, yu can verride this default at any time during a sessin. Vide 95

114 Cautin: When using multiple simultaneus cameras in cnjunctin with breakut rms, Blackbard Cllabrate will allw yu t have six active cameras in each rm. Hwever, since vide is bandwidth intensive, using mre than six ttal active cameras in a sessin will affect the quality and speed f vide in all breakut rms and the Main rm. It is recmmended that yu limit the number f active cameras t six acrss all rms in the sessin. T cnfigure the maximum number f simultaneus cameras allwed in a rm, d the fllwing: 1. Open the Maximum Simultaneus Cameras dialg in ne f the fllwing ways: Frm the Tls menu, select Vide and then Maximum Simultaneus Cameras. Frm the Audi & Vide panel Optins menu, select Maximum Simultaneus Cameras. 2. Select the number f simultaneus cameras yu wuld like t permit in the rm by mving the slider with yur muse. 3. Click n OK. Cntrlling the Primary Vide Display The primary vide display can be cntrlled in three ways: setting the Make Vide Fllw Mderatr Fcus ptin, setting the Make Vide Fllw Speaker ptin, and by manually selecting what t display. The Make Vide Fllw Mderatr Fcus ptin is set by Mderatrs nly and verrides an individual's Make Vide Fllw Speaker ptin. Bth ptins verride a persn's ability t manually select what vide stream t shw in the primary vide display. Nte: When images change in the primary vide display, they may be a bit fuzzy fr a few secnds while the server changes the reslutin f the new image frm lw (which is what is used fr thumbnails) t a higher reslutin (which is used in the primary display). 96 Vide

115 Make Vide Fllw Mderatr Fcus Mderatrs can use the Make Vide Fllw Mderatr Fcus ptin t frce everyne in the rm t see the same thing in their primary vide display as what the Mderatr is seeing in his r her primary vide display. This ptin verrides all ther methds f cntrlling the primary vide display. Cautin: If there is mre than ne Mderatr in a sessin, a secnd Mderatr can verride what the first Mderatr set as the primary vide display. Be careful nt t disrupt anther Mderatr's presentatin by inadvertently changing yur primary vide display. Yu can turn n Make Vide Fllw Mderatr Fcus in tw ways: Frm the Tls menu, select Vide and then Make Vide Fllw Mderatr Fcus. Frm the Audi & Vide panel Optins menu, select Make Vide Fllw Mderatr Fcus. T turn the ptin back ff, just repeat the prcess. Make Vide Fllw Speaker By default, the ptin t Make Vide Fllw Speaker is turned n. When it is turned n (and a Mderatr has nt turned n Make Vide Fllw Mderatr Fcus), the primary vide display will always display either the prfile picture r the vide transmissin (and the name) f the persn currently speaking r, if n ne is speaking, the last persn t speak (even if that persn has left the rm). The Mderatr ptin Make Vide Fllw Mderatr Fcus always verrides this ptin. If yu want t manually select the image t be shwn in the primary vide display, turn ff Make Vide Fllw Speaker. Yu can d s in tw ways (prvided the Mderatr desn't have Make Vide Fllw Mderatr Fcus turned n): Frm the Tls menu, select Vide and then Make Vide Fllw Speaker. Frm the Audi & Vide Optins menu, select Make Vide Fllw Speaker. T turn the ptin back n, just repeat the prcess. Manually Selecting What t Display If Make Vide Fllw Mderatr Fcus and Make Vide Fllw Speaker are turned ff, yu can manually cntrl what is displayed in yur primary vide display. T mve a thumbnail image int the primary vide display, simply click n the thumbnail. The image that was riginally in the primary display will mve t the thumbnail in which the mved image previusly resided the images swap places. Vide 97

116 Multi-Camera Vide in Recrdings If a sessin with multiple simultaneus cameras is recrded, yu cannt chse wh s vide stream t display in the primary vide display as yu wuld in a live sessin. By default, the vide stream f the current speaker is displayed in the primary vide display unless, in the live sessin, a Mderatr had turned n the ptin Make Vide Fllw Mderatr Fcus, in which case the vide stream f the Mderatr is displayed in the primary vide display. Sending a Vide Image t the Whitebard If yu want t take a snapsht f an image in yur primary vide display, yu can d s in ne f the fllwing ways: Frm the Tls menu, select Vide and then Send Camera Snapsht t Whitebard. Frm the Audi & Vide Optins menu, select Send Camera Snapsht t Whitebard. The image yu snap is placed in the fregrund f the current page f the Whitebard. Yu can manipulate it like yu wuld any ther Whitebard image. The name f the persn transmitting the vide will nt be captured in the snapsht and, if yu have the Display frame rate ptin selected in the Camera Setting preferences (see Setting the Vide Frame Rate n page 100), the frame rate bx will nt be captured in the image. If yu take a snapsht f yur Preview view, the wrd "Preview" will be captured in the snapsht. Nte: Fr Participants t use this feature, they must have Whitebard permissins. Tip: If yu want t take a snapsht f an image in a thumbnail (simultaneus cameras), yu must mve the thumbnail image int the primary vide display and then take a snapsht. (Fr details, see Cntrlling the Primary Vide Display n page 96.) 98 Vide

117 Trubleshting Vide Delays A pause in the transmissin f vide may be due t a slw cnnectin speed, netwrk cngestin r an verladed server. T cmpensate, and keep the viewer up-t-date, the server des nt send the viewer all f the frames that the transmitter sends t the server. Use the fllwing strategies t trublesht bandwidth issues: If yu are the viewer f vide, try reducing the bandwidth used by cllapsing yur primary vide display. The incming vide will nt be transmitted t yu and shuld imprve the verall respnsiveness f Blackbard Cllabrate. (If yu are transmitting vide, cllapsing the vide display will nt affect bandwidth vide will still be transmitted.) When multiple cameras are transmitting simultaneusly, yu can reduce bandwidth use by having peple (thse wh dn't currently need t transmit vide) turn their cameras ff. If yu are the transmitter f vide, and users are frequently getting amber r red vide status indicatrs, try lwering yur frame rate in the Preferences dialg. Nte: Fr a discussin f frame rates, see Understanding Vide Frame Rates belw. Fr details n setting yur frame rate, see Setting the Vide Frame Rate n next page. Take steps t imprve yur netwrk cnnectin. See the Knwledge Base article 2413 t learn hw. If yu are having prblems with the cnnectin t yur vide device, turn n the ptin Discnnect camera when nt in use in the Audi/Vide panel f Preferences dialg, under Camera Settings. (See fr instructins n pening the Preference dialg.) This will establish a new cnnectin t yur camera each time it is used. Understanding Vide Frame Rates The frame rate is the number f vide frames per secnd being transmitted r received. The default rate is 10 frames per secnd. The higher the frame rate, the higher the bandwidth being used. T reduce the lad n yur Internet cnnectin, yu can chse t receive vide at a frame rate lwer than what is being transmitted. Hwever, yu need t be careful nt t put it t lw r yu may find that the quality f the vide is cmprmised (making it jerky r blurry). Raising the frame rate will imprve the quality f the vide nly up t a pint. Ideally, the frame rate shuld be set at the lwest pssible value that will maintain gd vide transmissin fr the type f vide being transmitted. Fr vide with little mvement, such as when yu are having a cnversatin using yur web cam ( talking heads ), a frame rate f 7 shuld be sufficient. Setting the frame rate higher than 7 wuld nt imprve yur vide quality, but wuld nly increase the bandwidth lad n yur cnnectin. Vide 99

118 Generally speaking, the greater the mvement in a vide, the higher the frame rate required t prevent jerkiness r blurriness f the image. (Fr example, a TV shw wuld need a frame rate f 10 t 15 and a theatrical mvie wuld need a frame rate f abut 25 t 30.) The best frame rate is the ne that best matches the transmissin. If the vide is being transmitted at a rate higher than yur cnnectin can receive it, the Blackbard Cllabrate web cnferencing server will start drpping frames in rder t keep yu up-t-date. Fr example, if yur frame rate is 7 frames per secnd and the transmitter is sending the vide at 10 frames per secnd, the server will send yu nly 7 ut f every ten frames. This way yu will nt lag behind. The quality f the image yu receive may r may nt be cmprmised. T change yur frame rate, see Setting the Vide Frame Rate n page 100. Setting the Vide Frame Rate Yu can limit the amunt f bandwidth used by Vide by adjusting the frame rate. (Fr a discussin f frame rates, see Understanding Vide Frame Rates n page 99.) The default frame rate is set t 10 frames per secnd. Nte: Increasing yur frame rate increases the bandwidth used by Vide and the lad placed n yur Internet cnnectin. Even if yur camera supprts a high frame rate, yur cnnectin speed may prevent yu frm sending r receiving vide at a high frame rate. Change yur Vide Frame Rate settings in the Preferences dialg. 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 100 Vide

119 2. In the left pane f the Preferences dialg, select Camera Settings under Audi/Vide. The Camera Settings preferences panel appears. 3. Under Use this ptin t cap the vide frame rate, mve the slider t the desired value. 4. If yu wish t shw the frame rate in the tp left crner f the primary vide display, select the ptin Display frame rate. 5. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Nte: Yu can restre yur preference settings t the default. Fr details n restring default preferences, see Restring Default Preference Settings n page 11. Vide 101

120 Setting Vide Permissin fr Participants The Vide permissin is included in the default set f Glbal permissins s all Participants are granted the permissin t talk upn jining the sessin. (Permissins must be turned n when the sessin is scheduled. Fr mre infrmatin n cnfiguratin f Glbal permissins during sessin creatin, see Understanding Permissins n page 51.) There may be times when yu want t turn the Vide permissin ff such as when yu want t eliminate distractins and fcus the Participants attentin n the infrmatin yu are presenting. When yu remve the Vide permissin frm Participants, their Vide buttns are disabled s they will nt be able t transmit vide. Participants will still be able t view anther's vide transmissin, set their camera preferences, mve thumbnails int their primary Vide display and make Vide fllw the current speaker. T remve the Vide permissin frm all Participants at nce, deselect Vide in the Glbal Optins menu r click n the Vide glbal permissin icn at the tp f the Participants list. T remve the Vide permissin frm an individual Participant, deselect Vide in their Participant Optins menu. Fr further details, see Granting and Revking Permissins t and frm Participants n page 55. Stpping Vide Transmissin T stp transmitting vide, d ne f the fllwing: Click n the Vide buttn in the Audi & Vide panel. Enter the keybard shrtcut Ctrl+F3 (Cmmand-F3 n Mac). Tip: This keybard shrtcut is a "ht key", meaning yu can redefine it. Yu are actually able t cnfigure tw ht keys fr the Vide buttn: ne t turn it n and ne t turn it ff. Fr details, see Ht Keys n page 41. Click n the Preview buttn. Yu will cntinue t see vide images, but thers in the sessin will nt. T stp previewing vide, click n the Preview buttn in the Audi & Vide panel. 102 Vide

121 Chapter 8 Chat The Chat panel enables yu t exchange text messages with thers in the sessin. It has the fllwing cmpnents: 1 Expand/Cllapse buttn 4 Optins menu 2 Message text bx 5 Cnversatin pane 3 Cnversatin tabs 6 Emticn menu Page 103

122 Yu will knw smene is entering a Chat message when the blue Chat activity indicatr ( ) appears next t their name in the Participants list. In the example belw, Ethel and Lisa are entering Chat messages. (Fr details abut activity indicatrs, see Chat Activity and Permissin Indicatrs n the facing page.) Mderatrs can use all the available Chat features and Participants a subset f thse features. In the fllwing table, a checkmark indicates which functins can be perfrmed by Mderatrs and which can be perfrmed by Participants (with the Chat permissin enabled). Fr details n permissins, see Setting the Chat Permissin f Participants n page 116 Nte: Fr infrmatin n wrking with panels, see Wrking with Panels n page 29 Feature Mderatrs Participants Send messages t everyne in the current rm. Send messages t selected Mderatrs and Participants in the current rm. Send messages in the frm f annuncements. Mnitr private messages sent t ther users. (This feature must be enabled when the sessin is created.) Grant r remve Participants Chat permissin 104 Chat

123 Chat Activity and Permissin Indicatrs Yu can mnitr the state f Chat activity and permissins thrugh indicatrs displayed in the Participants list f the Participants panel. These indicatrs are described in the fllwing table. Fr details abut permissins, see Understanding Permissins n page 51. Activity Indicatr Meaning User is typing a Chat message. Chat permissin is set glbally t "n" but Mderatr has revked Chat permissin frm this user. Chat permissin is set glbally t "ff" but Mderatr has granted Chat permissin t this user. Viewing Chat Messages New Chat messages appear at the bttm f the cnversatin pane f the Chat panel. Yu can scrll back and frth t read messages in the cnversatin pane. 1 Vertical scrll bar 2 Scrll thumb 3 Hrizntal scrll bar When a new message arrives, if the scrll thumb is at the bttm f the scrll bar (the last Chat message is visible), the cnversatin pane will scrll as new messages are received; but if yu had scrlled back t review earlier messages, the cnversatin pane will nt scrll when new messages are received yu must manually scrll t the bttm t see the new message. Chat 105

124 There are three ptins fr cntrlling which messages yu will see in the cnversatin pane: Shw Supervised Messages fr details, see Reading Private Chat Messages When the Sessin is Supervised n page 109 Shw My Private Chats in Rm Tab fr details, see Viewing Private Chat Messages in the Rm Cnversatin Tab n page 108 Shw Event Messages fr details, see Turning Off Event Messages belw New Messages in Other Cnversatin Tabs If yu are nt in a cnversatin when a message arrives, yu will see a New Message Indicatr (Chat bubble) in the tab f that cnversatin. Simply click n the tab t read yur message. (Fr details n cnversatin tabs, see Cnversatin Tabs n the facing page.) Als, if yu have the Chat Message Received audible ntificatin turned n, yu will hear an alert sund. Tip: Yu can turn audible ntificatins ff. Fr details, see Setting Ntificatin Preferences. Turning Off Event Messages The Chat cnversatin pane, by default, gives yu event infrmatin abut wh has entered r left the Main rm and breakut rms. If yu d nt want t view this infrmatin, yu can turn it ff. T d s, unselect Shw Event Messages in the Chat Optins menu. 106 Chat

125 Cnversatin Tabs When chatting in Blackbard Cllabrate, yu can participate in mre than ne Chat cnversatin at a time. These cnversatins take place in cnversatin tabs at the bttm f the Chat panel. When a sessin begins, there are tw cnversatin tabs: ne fr messages sent t everyne (in the Main rm) and ne fr private messages between Mderatrs. When a new private cnversatin is initiated (by yu r by smene else with yu), a new cnversatin tab is added t the bttm f the Chat panel fr that cnversatin. Nte: In sme sessins, private chatting between Participants may be disabled by the sessin creatr r administratr. Nte: Sending and receiving private chat messages is nt supprted n mbile devices. As mre private chat cnversatins are initiated, mre tabs are pened. When yu run ut f space fr mre tabs, new cnversatin tabs are added t a list n the right side f the Chat panel. Just click n the duble arrw icn t pen the list f hidden cnversatin tabs. 1 Click t read new messages 2 Click t pen hidden tabs Nte that, when there is a new Chat message in a cnversatin (ne in which yu are currently nt participating), a New Message Indicatr (Chat bubble) is displayed in its tab. In the example abve, there is a new message in the cnversatin with Lisa. Chat 107

126 Mving Between Cnversatins Yu can mve freely between cnversatins simply by clicking n the cnversatin tabs r, fr private cnversatins, duble-clicking n the name f the persn with whm yu are cnversing. Yu will be able t catch up n all the messages thers entered while yu were away. Nte: Yu will nt be able t see the Chat messages that thers entered while yu were ut f a rm, even if yu had previusly been in that rm. Fr example, if yu mved t a breakut rm frm the Main rm, any messages entered in the Main rm while yu were gne will nt be visible t yu. Yu will, hwever, retain a histry f the messages yu entered in the Main rm befre yu mved t the breakut rm. Clsing Cnversatin Tabs T clse a cnversatin tab, hver yur muse ver the peple/persn icn in the tab until it changes t an X. Click n the X t clse the cnversatin tab. Viewing Private Chat Messages in the Rm Cnversatin Tab If yu dn't want t switch tabs t read yur new private messages, yu have the ptin f viewing all yur private messages in the cnversatin area f the Rm cnversatin tab. T d s, select Shw My Private Chats in Rm Tab frm the Chat Optins menu. Blackbard Cllabrate web cnferencing will remember this setting each time yu jin a sessin frm the same cmputer. When yu receive a new private chat message, it will appear as an indented message in the cnversatin area f the Rm cnversatin tab. (A new cnversatin tab will still be created fr the message.) It will have a heading that starts with the Private Message icn and describes wh the message is frm and t whm. In the example belw, Lisa sent a private message t Vivian. 108 Chat

127 T reply t a private message, yu still need t enter it in the cnversatin tab cntaining the message. T pen the cnversatin tab, d ne f the fllwing: Click n the text r icn f the private message heading in the cnversatin area f the Rm cnversatin tab. Click n the cnversatin tab cntaining the message. In the Participants list, duble-click n the name f the persn wh sent yu the private message. Reading Private Chat Messages When the Sessin is Supervised The sessin creatr can cnfigure a sessin t be supervised, meaning that Mderatrs will be able t see the activity f everyne in the sessin, including their private messages t each ther. A Mderatr will even be able t see the private chat messages f ther Mderatrs. Yu will knw a sessin is supervised by the presence f the wrd "Supervised" in the title f the Chat panel. When smene enters a private chat message, it is displayed in the cnversatin pane alng with all the ther Chat messages. Yu will knw it is a private Chat message by its small italicized fnt and the message heading describing wh the message is frm and t whm. Hiding Supervised Chat Messages By default, supervised messages are displayed in the cnversatin pane. If yu dn't want t see the private Chat messages f thers, turn ff their display by unselecting Shw Supervised Messages in the Chat Optins menu. Chat 109

128 Changing the Text Size in the Cnversatin Pane Yu can set the fnt size f the text in the cnversatin pane anywhere frm 7 pints t 109 pints, in increments f 2 pints. The default value is 13 pints, which may be influenced by yur system-wide fnt defaults. T increase the fnt size, d ne f the fllwing Frm the Tls menu, select Chat and then Increase Fnt Size. Frm the Chat Optins menu, select Increase Fnt Size. T decrease the fnt size, d ne f the fllwing Frm the Tls menu, select Chat and then Decrease Fnt Size. Frm the Chat Optins menu, select Decrease Fnt Size. Sending Chat Messages With Chat, yu can send the fllwing types f messages: public messages t everyne in yur current rm (Main rm r breakut rm). Fr details, see Sending Messages t Everyne in a Rm r Existing Grup Cnversatin n the facing page private messages t ne r mre selected individuals. This will initiate a new cnversatin in its wn tab. Fr details, see Sending Messages t Selected Individuals n page 112 private messages t ther Mderatrs nly under the Mderatrs cnversatin tab. Fr details, see Sending Private Chat Messages t Other Mderatrs n the facing page public annuncements t everyne r selected rms. The message is displayed bth in a pp-up windw and in the Chat cnversatin area. Fr details, see Sending a Message as an Annuncement n page 113 Nte: Sending and receiving private chat messages is nt supprted n mbile devices. In additin t typing Chat messages, yu can enter cntent int Chat messages by cpying and pasting text, entering links t web sites (that thers can fllw) and adding emticns. Fr details, see Adding External Links t yur Chat Message n page 115 and Adding Emticns t yur Chat Message n page Chat

129 Sending Messages t Everyne in a Rm r Existing Grup Cnversatin 1. If the desired rm tab r existing grup cnversatin tab is nt in fcus, mve t it. (Fr details, see Mving Between Cnversatins n page 108.) G directly t step 3 since yur cursr will already by in the message text field. Nte: T start a new grup cnversatin, see Sending Messages t Selected Individuals n next page. 2. If it isn't already there, place yur cursr in the message text field by ding ne f the fllwing: Click anywhere in the message text field. Press Ctrl+M (Cmmand-M n Mac). 3. Enter yur text in the message text field. (Yu can type it r cpy and paste frm an external surce.) 4. Press Enter t send yur message. The message will appear in the cnversatin pane and, if sessin attendees have the Chat Message Received audible ntificatin turned n, they will hear a ding. Tip: Yu can turn audible ntificatins ff. Fr details, see Setting Ntificatin Preferences. Sending Private Chat Messages t Other Mderatrs As a Mderatr, yu have access t a default, private grup cnversatin fr Mderatrs nly. This cnversatin fr Mderatrs is persistent s yu can't clse its cnversatin tab. 1. Click n the Mderatrs cnversatin tab. Yur cursr will be placed in the message text field. 2. Enter yur text in the message text field. (Yu can type it r cpy and paste frm an external surce.) 3. Press Enter t send yur message. The message will appear in the cnversatin pane and, if sessin attendees have the Chat Message Received audible ntificatin turned n, they will hear a ding. Tip: Yu can turn audible ntificatins ff. Fr details, see Setting Ntificatin Preferences. Chat 111

130 Sending Messages t Selected Individuals Yu can send private Chat messages t a specific persn r grup f peple by selecting their names in the Participants list. These messages will appear t nly yurself and thse yu selected frm the Participants list. There is ne ntable exceptin: when a sessin is supervised, Mderatrs will be able t see the private messages f everyne. Nte: In sme sessins, private chatting between Participants may be disabled by the sessin creatr r administratr. Nte: Sending and receiving private chat messages is nt supprted n mbile devices. 1. Initiate the message in ne f the fllwing ways: (If sending t ne persn) Duble-click n the name f the persn in the Participants list. (If sending t ne persn) Select the persn's name in the Participants list and then select Send a Private Chat frm their Participant Optin menu. (If sending t multiple peple) Select the names f the peple in the Participants list (using the standard Shift r Cntrl methds), right-click (Cntrl-click n Mac) n the highlighted names t pen the Participants Optin menu and then select Send a Private Chat. Tip: D nt click n the Participant Optin menu f any individual that will unselect all the thers yu've selected in the Participants list. 2. Enter yur text in the message text field. (Yu can type it r cpy and paste frm an external surce.) 3. Press Enter t send yur message. A new cnversatin tab will pen in yur Chat panel and the recipient's Chat panel. The recipient will see a New Message Indicatr (Chat bubble) in the tab and will need t click n the new tab t read yur message. If the intended recipient has the Chat Message Received audible ntificatin turned n, they als will hear a ding. Tip: Yu can turn audible ntificatins ff. Fr details, see Setting Ntificatin Preferences. 112 Chat

131 Sending a Message as an Annuncement Send a message as an Annuncement when yu want t ensure yur message will stand ut t all message recipients. Yu can send Annuncements t just the rm yu are in (either the Main rm r a breakut rm), t all rms, r t Mderatrs nly. 1. If yu want t send the Annuncement t Mderatrs nly, click n the Mderatrs cnversatin tab. If yu want t send the Annuncement t a single rm, mve t that rm. Fr details, see Mving Yurself r Others int Existing Rms n page Open the Annuncement dialg by ding ne f the fllwing: Frm the Tls menu, select Chat and then Send Annuncement... Frm the Chat Optins menu, select Send Annuncement Enter yur text in the message field. 4. If yu want t send the Annuncement t all rms (Main rm and breakut rms), select the ptin Send t all rms. 5. Click Send r press Enter t send yur message. The message will appear t the recipients in bth their cnversatin pane and in a pp-up windw such as the fllwing: Chat 113

132 Adding Emticns t yur Chat Message Emticns are special graphical icns that yu can insert int any text-based chat t make yur cnversatins mre expressive and fun. Yu can add emticns t yur Chat messages by selecting them frm the Chat Emticn menu r by entering text strings in the Chat message text field. The text string equivalent f the emticn selected in the Emticn menu is displayed in the bttm left crner f the menu. Nte: If yu d nt see the Chat Emticn menu, it means a Mderatr has disabled Chat emticns. Yu can still type the text string equivalents f emticns in the message text bx but they wn't be cnverted t icns. Fr example, when yu type ;-), thers in the sessin will see ;-) rather than. The fllwing table lists a few f the mst ppular emticns and their respective text strings. (A full list f the text strings used fr entering emticns is available in Appendix A, Chat Emticn Text Strings.) Nte: The emticn text strings are nt case sensitive, s yu can use either upper case r lwer case letters t enter yur emticns. 114 Chat

133 Emtins Icns Text strings Smiley :) r :-) Wink ;) r ;-) Sad :( r :-( Surprised :- r :-O Cnfused :/ r :-/ Grin Angry Thumbs up Thumbs dwn :D r :-D :@ r :-@ (y) (n) Nte: Emticns can be entered in Annuncements using text strings. The emticns are nt displayed graphically in the Annuncement message pp-up windws (nly the text string is displayed) but they will appear in the annuncement as it is displayed in the cnversatin area. Adding External Links t yur Chat Message Yu can include HTTP links in yur Chat messages either by typing them in directly, cpying and pasting them r dragging and drpping them frm a brwser r message. Recipients f yur messages will be able t click n the links t pen web sites in their default brwsers. Link Type Syntax Example HTTP web site Secure HTTP web site Saving Chat Cnversatins t a File Yu can save a Chat cnversatin t a text file t review at a later time. If yu made the date/time stamps visible, these will be saved t the text file as well. 1. Mve t cnversatin yu want t save. (Fr details, see Mving Between Cnversatins n page 108.) Chat 115

134 2. Open the Save Chat Cnversatin dialg by ding ne f the fllwing: Frm the File menu, select Save and then Chat Cnversatin. Enter Ctrl+S (Cntrl-S n Mac). The Save dialg appears. Select Chat Cnversatin and click n Save. 3. Enter a file name and select the lcatin t which yu want t save the file. 4. Click Save. All Chat files are saved as text (.txt) files. There are n ther file types supprted. Yu can use Ntepad, WrdPad r any wrd prcessing applicatin t read the text file. Nte: Yu cannt lad the file back int the Blackbard Cllabrate web cnferencing Chat panel. Setting the Chat Permissin f Participants The Chat permissin is included in the default set f Glbal permissins s all Participants are granted the permissin t chat upn jining the sessin. (Permissins must be turned n when the sessin is scheduled. Fr mre infrmatin n cnfiguratin f Glbal permissins during sessin creatin, see Understanding Permissins n page 51.) There may be times when yu want t turn the Chat permissin ff such as when yu want t eliminate distractins and fcus the Participants attentin n the infrmatin yu are presenting. When yu remve the Chat permissin frm Participants, they will still be able t read chat messages and they will be able t send messages t Mderatrs. T remve the Chat permissin frm all Participants at nce, deselect Chat in the Glbal Optins menu r click n the Chat glbal permissin icn at the tp f the Participants list. T remve the Chat permissin frm an individual Participant, deselect Chat in their Participant Optins menu. Fr further details, see Granting and Revking Permissins t and frm Participants n page Chat

135 Disabling Emticns in Chat Because emticns can becme a distractin if used inapprpriately r excessively by yur sessin attendees, Mderatrs have the ptin t disable the insertin f emticn icns in Chat messages fr everyne in the sessin, including thse in breakut rms. Everyne will still be able t enter text string equivalents f emticns in the message text bx, but the strings wn't be cnverted t icns in the cnversatin pane. Fr example, if a Participant types ;-), thers in the sessin will see ;-) rather than. T disable and re-enable the use f Chat emticns, d ne f the fllwing. (Yu will knw the ptin is enabled when yu see a checkmark next t it.) Frm the Chat Optins menu, select Enable Emticns. Frm the Tls menu, select Chat and then Enable Emticns. Nte: The disabling f the emticns is nt persistent between sessins, meaning Chat emticns will be enabled every time yu enter a sessin. If desired, yu will have t explicitly disable emticns fr every sessin. Chat 117

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137 Chapter 9 Audi The Audi feature enables yu t participate in cnversatins during a Blackbard Cllabrate web cnferencing sessin using a micrphne and speakers (r headset) via Vice ver Internet Prtcl (VIP). If yur rganizatin ffers telecnferencing services with Blackbard Cllabrate, yu can use the Telephny (telephne cnferencing integratin) feature fr yur insessin cmmunicatins. Fr details, see Chapter 10, Telecnferencing. Nte: Mbile device users cannt use a telecnference fr Audi cmmunicatins in a sessin. Fr a list f features supprted n mbile devices, see Attending Sessins n Mbile Devices n page 23. Audi shares a panel with Vide in the Blackbard Cllabrate interface. The panel has the fllwing cmpnents relevant t Audi: Page 119

138 1 Expand/Cllapse buttn 5 Optins menu 2 Micrphne Level indicatr and slider 6 Primary vide display 3 Talk buttn 7 Speaker Level indicatr and slider 4 Audi Setup Wizard buttn Yu will knw smene has their micrphne turned n (has activated the Talk buttn) when the blue Audi activity indicatr ( ) appears next t their name in the Participants list. (Fr details n activity indicatrs, see Audi Activity, Permissin and Status Indicatrs n page 121.) In the example belw, Vivian and Lisa have their micrphnes turned n. Yu may see the Vide transmissin r the prfile picture (r default prfile icn) f the persn currently speaking in the primary Vide display. The display will als shw their name. Whether r nt yu see this depends n the cnfiguratin f the Vide display. Fr details, see Viewing Vide n page 92. Nte: Fr infrmatin n wrking with panels, see Wrking with Panels n page 29. Mderatrs can use all the available Audi features and Participants a subset f thse features. In the fllwing table, a checkmark indicates which functins can be perfrmed by Mderatrs and which can be perfrmed by Participants (with the Audi permissin enabled). Fr details n permissins, see Setting the Audi Permissin fr Participants n page Audi

139 Feature Mderatrs Participants Participate in a cnversatin (send and receive audi) Adjust yur micrphne and speaker levels Run the Audi Setup Wizard Change yur micrphne and speaker settings Change the number f simultaneus talkers allwed Grant Participants the Audi permissin Audi Activity, Permissin and Status Indicatrs Yu can mnitr the state f Audi activity and permissins thrugh indicatrs displayed in the Participants list f the Participants panel. Activity and Permissin Indicatrs The fllwing table describes the icns displayed in the Participant list t indicate Mderatr and Participant permissins and activity while using Audi r Telephny. (Fr details n Telephny, see Chapter 10, Telecnferencing.) Fr details abut permissins, see Understanding Permissins n page 51. Activity Indicatr Meaning User has turned n his/her micrphne. (Using VIP fr Audi.) Audi permissin is set glbally t "n" but the Mderatr has revked Audi permissin frm this user. Audi permissin is set glbally t "ff" but the Mderatr has granted Audi permissin t this user. User is running the Audi Setup Wizard. The Telecnference Bridge participant is cnnected and the telephne cnference is available t users. The Telecnference Bridge participant is cnnected but has had its Audi permissin remved and, therefre, the telecnference is muted. User is using Telephny mde fr audi cmmunicatins. (Using the phne fr Audi.) User is using Telephny mde fr audi cmmunicatins (using the phne fr Audi) but the telecnference is muted. Audi 121

140 Status Indicatrs Status indicatrs appear n the Audi activity indicatr icns f Audi users in the Participants list if there are delays in the receipt f Audi r if the talker r listener is nt respnding t the Audi service. Nte: All Talkers see status indicatrs fr all listeners, Mderatr listeners see status indicatrs fr all listeners (including themselves) and Participant listeners see status indicatrs fr themselves nly. There are n status indicatrs shwn next t Talkers. (There is ne exceptin: if there are multiple simultaneus talkers, a persn can be a talker and listener at the same time, s talkers may see status indicatr fr themselves but nly because they are als listeners.) Amber Indicatr: Appears when a listener's receipt f audi is delayed. Red Indicatr: Appears when a talker r listener is experiencing a significant delay (is nn-respnsive) and may be ffline frm the sessin. This may indicate a prblem with the netwrk cnnectin and ften will be fllwed by the user getting discnnected frm the sessin. In the example t the right, Charlie is talking, Ricky is experiencing a mderate delay in receiving Audi, Vivian is experiencing a significant delay in receiving Audi, and Ethel is nt having any prblems receiving Audi. Basic Audi Cnfiguratin Generally speaking, it is recmmended that yu cnfigure yur Audi befre the sessin begins. There are a number f Audi settings that yu can cnfigure but yu will likely nly need t set yur micrphne and speaker levels (see Using the Audi Setup Wizard n page 123) and cnfigure simultaneus talkers (see Cnfiguring Simultaneus Talkers n page 126). The ther available cnfiguratin items are advanced and, in mst cases, yu prbably wn t need t mdify them. Hwever, if yu wish t mdify the advanced Audi settings, yu can d s in the Preferences dialg. (Fr details, see Advanced Audi Cnfiguratin n page 129.) 122 Audi

141 Using the Audi Setup Wizard The Audi Setup Wizard is a tl yu can use t verify that yur Audi is set up crrectly. It is cmprised f a series f panels that guide yu thrugh selecting Audi input (micrphne) and utput (speaker) devices and setting yur speaker and micrphne vlumes. We encurage everyne t run the wizard prir t the start f the sessin. Tip: T run the Audi Setup Wizard befre yur sessin begins, either jin yur sessin early r pen the Cnfiguratin Rm n the Blackbard Cllabrate Supprt Prtal: T pen the Cnfiguratin Rm, brwse t First Time Users and then t Step 2 under Blackbard Cllabrate Web Cnferencing. Yu can run the Audi Setup Wizard again at any time within yur sessin. Nte: When yu are using the Audi Setup Wizard during a sessin, yu will nt be able t hear any f the sessin Audi. Others will knw yu can't hear them because the Audi Setup Wizard icn will appear next t yur name in the Participants list. T pen the Audi Setup Wizard, d ne f the fllwing: Click n the Audi Setup Wizard buttn at the tp f the Audi & Vide panel. Frm the Tls menu select Audi and then Audi Setup Wizard. Frm the Audi & Vide Optins menu, select Audi Setup Wizard. On Windws r Linux 1. Select yur audi utput device (speakers), fllwing the instructins given in the dialg bx. (Fr further details n selecting an audi utput device, see Selecting a Speaker Device n page 137.) 2. Play the recrded audi message prvided and adjust yur speaker vlume t a suitable level. (Fllw the instructins given in the dialg bx.) 3. Cnfirm whether r nt yur speaker was set t an apprpriate level. If yu clicked n Yes, g t step 4. If yu clicked n N, yu are prmpted t try again r cancel. Click n Try Again t g back t step 1. Audi 123

142 4. Select an audi input device (micrphne), fllwing the instructins given in the dialg bx. (Fr further details n selecting an audi input device, see Selecting a Micrphne Device n page 129.) Nte: Whichever micrphne yu select here will becme the selected micrphne in the Micrphne Settings Preferences dialg. 5. (Linux nly) Select yur micrphne type t get the best results when testing yur micrphne. Single Talker: Select this ptin if using a headset r a micrphne just fr yurself. Multiple Talkers: Select this ptin if using a single micrphne t pick up multiple talkers, such as when yu are in meeting rm sharing the micrphne with thers. This is the default. 6. Press Recrd and adjust yur micrphne recrding level as yu speak int the micrphne (audi input device). (Fllw the instructins given in the dialg bx.) Press Stp when yu are dne. 7. Press Play t listen t the recrding yu just made and, based n the ludness and clarity f the recrding, determine if yur micrphne was set t an apprpriate level. 8. Cnfirm whether r nt yur micrphne was set t an apprpriate level. If yu clicked n Yes, g t step 8. If yu clicked n N, yu are prmpted t try again r cancel. Click n Try Again t g back t step Read the message in the dialg bx and click n OK t cmplete Audi setup and exit the Audi Setup Wizard. On Mac OS X 1. Mac users cannt change their audi utput (speaker) devices directly in Blackbard Cllabrate web cnferencing Blackbard Cllabrate uses the system default device. T change yur utput device, click n the speaker icn in the Select Audi Output Device dialg f the Audi Setup Wizard and make yur changes in the System Preferences Sund Output panel. (Fr further details n selecting an audi utput device, see Selecting a Speaker Device n page 137). When dne, click n OK t advance t the next panel f the wizard. 2. Play the recrded audi message prvided and adjust yur speaker (audi utput device) vlume t a suitable level. (Fllw the instructins given in the dialg bx.) 124 Audi

143 3. Cnfirm whether r nt yur speaker was set t an apprpriate level. If yu clicked n Yes, g t the next step. If yu clicked n N, yu are prmpted t try again r cancel. Click n Try Again t g back t step Select an audi input (micrphne) device frm the list r select the ptin Use System Default Device. Fllw the instructins given in the dialg bx. (Fr further details n selecting an audi input device, see Selecting a Micrphne Device n page 129.) 5. (Mac OS X 10.5 and earlier nly) Select yur micrphne type t get the best results when testing yur micrphne. Single Talker: Select this ptin if using a headset r a micrphne just fr yurself. Multiple Talkers: Select this ptin if using a single micrphne t pick up multiple talkers, such as when yu are in meeting rm sharing the micrphne with thers. This is the default. Nte: Whichever micrphne yu select here will becme the selected micrphne under Micrphne Settings Preferences dialg. 6. Press Recrd and adjust yur micrphne recrding level as yu speak int the micrphne (audi input device). (Fllw the instructins given in the dialg bx.) Press Stp when yu are dne. 7. Press Play t listen t the recrding yu just made and, based n the ludness and clarity f the recrding, determine if yur micrphne was set t an apprpriate level. 8. Cnfirm whether r nt yur micrphne was set t an apprpriate level. If yu clicked n Yes, g t the next step. If yu clicked n N, yu are prmpted t try again r cancel. Click n Try Again t g back t step Read the message in the dialg bx and click n OK t cmplete Audi setup and exit the Audi Setup Wizard. Audi 125

144 Cnfiguring Simultaneus Talkers As the Mderatr, yu can allw up t six simultaneus talkers per sessin. The default number f simultaneus talkers is set by the sessin creatr when cnfiguring the sessin. Nte: If yu lwer the number f simultaneus talkers during a sessin t a value belw the number f users currently talking, thse users will cntinue t be able t talk until they release the Talk buttn, r yu remve their permissin t talk by remving their Audi permissin in the Participants list. 1. Open the Maximum Simultaneus Talkers dialg in ne f the fllwing ways: Frm the Tls menu select Audi and then Maximum Simultaneus Talkers. Frm the Audi & Vide panel Optins menu, select Maximum Simultaneus Talkers 2. Mve the slider t the desired number f maximum simultaneus talkers. 3. Click OK t save yur change and clse the dialg, r Cancel t clse the dialg bx withut saving yur change. 126 Audi

145 Tip: If yu have simultaneus talkers in a sessin, advise them t use either a headset r an ech-canceling micrphne t prevent an ech fr everyne else wh will be listening. Nte: If the sessin is cnnected t a telecnference using the Telephny feature in Blackbard Cllabrate web cnferencing, the Telecnference participant (the ne that shws up in the Participant list) is nt cunted as ne f the simultaneus talkers. Using Yur Micrphne Yu can turn n yur micrphne in ne f tw ways: Click n the Talk buttn in the Audi & Vide panel. Enter the keybard shrtcut Ctrl+F2 (Cmmand-F2 n Mac). Tip: This keybard shrtcut is a "ht key", meaning yu can redefine it. Yu are actually able t cnfigure tw ht keys fr the Talk buttn: ne t turn it n and ne t turn it ff. Fr details, see Ht Keys n page 41 T turn yur micrphne ff, again click n the Talk buttn r use the keybard shrtcut. Ntice that, when ff, yur Talk buttn cntains the wrd Talk nly but, when activated, als displays a blue micrphne. 1 Talk buttn ff 2 Talk buttn n Yu als may hear an audible ntificatin when yu activate r release yur micrphne. Tip: Yu can turn audible ntificatins ff. Fr details, see Setting Ntificatin Preferences. Tip: If yur Talk buttn is inaccessible (grayed ut) it may be because a Mderatr has remved yur Audi permissin, the maximum number f simultaneus talkers has been reached r yu are using the Telephny feature fr audi cmmunicatins. Audi 127

146 Adjusting Micrphne and Speaker Levels The micrphne level indicatr (micrphne icn) shws the vlume levels when yu are speaking and the speaker level indicatr (speaker icn) shws the vlume levels when smene else is speaking. Tip: If all talkers have their micrphnes set prperly, listeners wn t need t keep adjusting their speakers t accmmdate changes in vlume. The best way t ensure prper micrphne and speaker levels is t run the Audi Setup Wizard at the beginning f the sessin. See Using the Audi Setup Wizard n page 123. Micrphne Level There are fur ways t adjust yur micrphne level: Audi & Vide panel: Grab the micrphne level slider in the Audi & Vide panel and drag it t the right t increase the vlume and t the left t decrease the vlume. Optins menu: Frm Audi & Vide Optins menu, select either Adjust Micrphne Level Up (t increase the vlume) r Adjust Micrphne Level Dwn (t decrease the vlume). Tls menu: Frm the Tls menu, select Audi and then select either Adjust Micrphne Level Up (t increase the vlume) r Adjust Micrphne Level Dwn (t decrease the vlume). Keybard Shrtcuts: Enter Ctrl+Shift+Up Arrw (Shift-Cmmand-Up Arrw n Mac) t increase the vlume r Ctrl+Shift+Dwn Arrw (Shift-Cmmand-Dwn Arrw n Mac) t decrease the vlume. Speaker Level There are fur ways t adjust yur speaker level: Audi & Vide panel: Grab the speaker level slider in the Audi & Vide panel and drag it t the right t increase the vlume and t the left t decrease the vlume. 128 Audi

147 Optins menu: Frm Audi & Vide Optins menu, select either Adjust Speaker Level Up (t increase the vlume) r Adjust Speaker Level Dwn (t decrease the vlume). Tls menu: Frm the Tls menu, select Audi and then select either Adjust Speaker Level Up (t increase the vlume) r Adjust Micrphne Speaker Dwn (t decrease the vlume). Keybard Shrtcuts: Enter Ctrl+Up Arrw (Cmmand-Up Arrw n Mac) t increase the vlume r Ctrl+Dwn Arrw (Cmmand-Dwn Arrw n Mac) t decrease the vlume. Advanced Audi Cnfiguratin In mst cases, yu prbably wn t need t mdify the advanced Audi cnfiguratin settings (the default settings shuld be adequate). Hwever, if yu wish t mdify them, yu can d s in the Preferences dialg. Fr infrmatin n mdifying the advanced Audi settings, refer t the fllwing sectins: Selecting a Micrphne Device belw Selecting a Speaker Device n page 137 Setting Level Cntrls n page 135 Suppressing Transmissin f Silence n page 136 Muting Speakers When Talking n page 141 Setting the Sample Rate n page 137 Nte: When yu cnfigure the Audi preferences, Blackbard Cllabrate web cnferencing will remember these settings each time yu jin anther sessin. Selecting a Micrphne Device The first time yu use Blackbard Cllabrate web cnferencing, it will use the micrphne (audi input) device that is the system default at the time yur sessin is launched. Yu can select a different device thrugh the Audi Setup Wizard r the Micrphne Settings Preferences dialg. Tip: A headset with micrphne wrks well fr mst Blackbard Cllabrate users as bth their speaker device and micrphne device. Audi 129

148 Selecting a Micrphne n Windws r Linux Yu can change the micrphne device in ne f tw places: Audi Setup Wizard (see Using the Audi Setup Wizard n page 123) Micrphne Settings Preferences dialg (see Micrphne Cnfiguratin belw) The device yu select will be used in all future sessins (prvided it is available when yu launch Blackbard Cllabrate) until yu explicitly select a different device. Changing yur system default micrphne device will nt affect which device Blackbard Cllabrate will use. Tip: If yu jin a Blackbard Cllabrate sessin when n micrphne device is cnnected, yu dn t have t run the Audi Setup Wizard r use the Micrphne Settings Preferences dialg. Just cnnect yur device and, after the system recgnizes the new device, click n the Talk buttn Blackbard Cllabrate will autmatically cnnect t the device. Yu may need t adjust yur micrphne level. Selecting a Micrphne n Mac OS X Yu can change the micrphne device in ne f tw places: Audi Setup Wizard (see Using the Audi Setup Wizard n page 123) Micrphne Settings Preferences dialg (see Micrphne Cnfiguratin belw) Yu can make a change at any time during a sessin, except while yu are talking. If yu try t select the input device frm within Blackbard Cllabrate when talking, yu will get an errr message. Tip: If yu are talking, release the micrphne, change the micrphne device and then re-engage the Talk buttn. If yu select the ptin Use System Default Device (selected by default), yur Blackbard Cllabrate input device will change every time yu change yur system default. Yu can change the system default any time during a Blackbard Cllabrate sessin under System Preferences, Sund panel, Input tab. If yu d nt select the ptin Use System Default Device, the device yu select will be used in all future sessins (prvided it is available when yu launch Blackbard Cllabrate) until yu explicitly select a different device r select the ptin Use System Default Device. Micrphne Cnfiguratin The micrphne cnfiguratin preferences vary slightly depending n which perating system yu are n. Read the sectin belw apprpriate t yur perating system. 130 Audi

149 Windws and Mac OS X 10.6 and Later Set the micrphne cnfiguratin preferences as fllws: 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws) Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws) Enter Cmmand-Cmma (Mac OS X) 2. In the left pane f the Preferences dialg, select Micrphne Settings under Audi/Vide. The Micrphne Settings preferences panel appears. Nte: The available audi input line ptins will vary depending n yur sund card. Audi 131

150 3. Select yur Micrphne device frm the input devices listed in the bx. Fr a cmplete discussin abut micrphne devices, see Selecting a Micrphne Device n page Select the desired ptins: (Mac nly) Use System Default Device Select this ptin if yu want t use yur system's default input device. Each time yu change the system default it will change the micrphne used by Blackbard Cllabrate. Cancel ech between micrphne and speakers Select this ptin if thers are reprting an ech frm yur audi transmissin. (Eches ccur when the sund frm yur speakers is being picked up by yur micrphne and retransmitted.) By default, this ptin is enabled. Adjust micrphne vlume autmatically (up and dwn) Select this ptin t enable Audi t autmatically increase the micrphne signal level when the vlume is t lw and decrease the micrphne signal level when the vlume is t high. By default, this ptin is enabled. Fr further details, see Micrphne Cnfiguratin n page 130. Transmit all sund, even when it appears t be silence Select this ptin if yu want audi transmissin t cntinue in times f silence. By default, this ptin is disabled. Fr further details, see Micrphne Cnfiguratin n page 130. Micrphne Sample Rate Select a sample rate frm the ptin menu if yur micrphne is being shared with ther applicatins. Fr further details, see Micrphne Cnfiguratin n page Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Nte: Yu can restre yur preference settings t the default. Fr details n restring default preferences, see Restring Default Preference Settings n page 11. Linux and Mac OS X 10.5 and Earlier Set the micrphne cnfiguratin preferences as fllws. 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Linux) 132 Audi

151 Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Linux) Enter Cmmand-Cmma (Mac OS X) 2. In the left pane f the Preferences dialg, select Micrphne Settings under Audi/Vide. The Micrphne Settings preferences panel appears. Nte: The available audi input line ptins will vary depending n yur sund card. 3. Select yur Micrphne device frm the input devices listed in the bx. Fr a cmplete discussin abut micrphne devices, see Selecting a Micrphne Device n page 129. Audi 133

152 4. Select the desired ptins: (Mac nly) Use System Default Device Select this ptin if yu want t use yur system's default input device. Each time yu change the system default it will change the micrphne used by Blackbard Cllabrate. Amplify quiet sunds frm micrphne dynamically Select this ptin t enable Audi t autmatically increase the micrphne signal level when the vlume is t lw. By default, this ptin is enabled. Fr further details, see Micrphne Cnfiguratin n page 130. Adjust vlume autmatically t limit distrtin Select this ptin t enable Audi t autmatically reduce the micrphne signal level when the signal peaks are excessive (vlume is t high). By default, this ptin is enabled. Fr further details, see Micrphne Cnfiguratin n page 130. T ptimize the Adjust vlume autmatically t limit distrtin cntrl, select the type f micrphne yu are using. Micrphne used by a single persn: Select this ptin if using a headset r a micrphne just fr yurself. Micrphne used by multiple peple: Select this ptin if using a single micrphne t pick up multiple talkers. This is the default. Nte: The first time yu pen the Micrphne Settings preferences panel, it may appear that Micrphne used by a single persn is the default. This will be the case if yu earlier selected Single Talker in the Audi Setup Wizard; the Micrphne Settings preferences panel inherits this setting frm the Audi Setup Wizard. Transmit all sunds, even when it appears t be silence Select this ptin if yu want audi transmissin t cntinue in times f silence. By default, this ptin is disabled. Fr further details, see Micrphne Cnfiguratin n page 130. Micrphne Sample Rate Select a sample rate frm the ptin menu if yur micrphne is being shared with ther applicatins. Fr further details, see Micrphne Cnfiguratin n page Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. 134 Audi

153 When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Nte: Yu can restre yur preference settings t the default. Fr details n restring default preferences, see Restring Default Preference Settings n page 11. Setting Level Cntrls During a sessin, a micrphne may receive a wide range f signal levels frm very sft t very lud. Fr example, the signal gets luder r sfter as yu mve t r away frm the micrphne. When sharing a micrphne between a number f peple in a rm, nt nly will the signal vary with the distance f each talker frm the micrphne but als will vary with the vlume f individual talkers. Fr ptimal clarity, sund must stay within a certain vlume range. Read the sectin belw fr yur perating system t learn hw t maintain the ptimal vlume range. Windws and Mac OS X 10.6 and Later T remain within the ptimal vlume range, select the ptin Adjust micrphne vlume autmatically (up and dwn). If the micrphne level is t lw (making the sund inaudible) r t high (making the sund distrted), this ptin kicks in and brings the vlume within the ptimal range by adjusting the micrphne vlume slider up r dwn. Yu can set Adjust micrphne vlume autmatically (up and dwn) in the Preferences dialg. Fr details, see Setting Level Cntrls n page 135. Nte: Yu may want t turn Adjust micrphne vlume autmatically (up and dwn) ff if yu have a micrphne s sensitive that this ptin is unable t fully cntrl the signal and manual vlume adjustment is required. Linux and Mac OS X 10.5 and Earlier Within that range, if audi signals are t weak (e.g., yu are t far frm the micrphne r are talking very sftly), Amplify quiet sunds frm micrphne dynamically will autmatically amplify the vlume cming frm the micrphne (withut mving the vlume slider). It prvides a gain (increase in vlume) f up t fur times the signal level, which shuld be sufficient t handle mst circumstances. If it is insufficient, yu shuld prbably re-adjust yur micrphne level slider. Audi 135

154 If the sund surpasses the ptimal range (n either end), the Adjust vlume autmatically t limit distrtin ptin kicks in and brings the vlume within the ptimal range by adjusting the micrphne vlume slider. If yur micrphne level is t high, causing distrtin n lud signals, the Adjust vlume autmatically t limit distrtin ptin will autmatically slide the micrphne level slider t the left until the signal n lnger distrts. If yu have selected Micrphne shared by multiple peple rather than Micrphne used by a single persn, it als can mve the slider t the right t try t pick up quiet vices. Yu can set the level cntrls Adjust vlume autmatically t limit distrtin and Amplify quiet sunds frm micrphne dynamically in the Preferences dialg. Fr details, see Setting Level Cntrls n page 135. When Nt t Use Adjust vlume autmatically t limit distrtin The nly time yu may want t turn Adjust vlume autmatically t limit distrtin ff is if yu have a micrphne s sensitive that Adjust vlume autmatically t limit distrtin is unable t fully cntrl the signal and manual vlume adjustment is required. When Nt t Use Amplify quiet sunds frm micrphne dynamically If the ambient rm nise is quite lud, Amplify quiet sunds frm micrphne dynamically may raise the vlume f the nise t a level that becmes bthersme t thers. If this ccurs, turn this ptin ff. Suppressing Transmissin f Silence When the Talk buttn is pressed, bandwidth is being used. Bandwidth usage increases with every user that has the Talk buttn pressed. The mre bandwidth that is used fr Audi, the less bandwidth will be available fr the ther features such as Applicatin Sharing, playing f Multimedia files, etc. Even if n ne is talking while the Talk buttn is pressed, audi is still being transmitted. By default, Blackbard Cllabrate web cnferencing will detect when n ne is talking and will stp the transmissin f audi (suppress the silence), thereby reducing the amunt f bandwidth used. If yur micrphne des nt generate a sufficiently strng signal, yur speech may be errneusly detected as silence. If this is the case, silence suppressin will cause yur speech t cut in and ut. When this ccurs, yu shuld increase yur micrphne vlume. If the vlume is at maximum, then yu shuld enable Transmit all sund, even when it appears t be silence. Fr details, see Suppressing Transmissin f Silence n page 136. Nte: When enabled, Transmit all sund, even when it appears t be silence des nt becme activated until there are at least three simultaneus talkers. 136 Audi

155 Setting the Sample Rate Sme systems that allw the micrphne r speakers t be shared by multiple applicatins require all applicatins t use the same audi sample rate. If yu have such a system, and yu wish Blackbard Cllabrate web cnferencing t share the micrphne r speakers with anther applicatin (e.g., an applicatin that beeps when yu get new mail), yu will need t set the Blackbard Cllabrate preferred sample rate t the ther applicatin s sample rate if the sample rates are different. T set the sample rate fr yur micrphne, see Setting the Sample Rate n page 137. T set the sample rate fr yur speakers, see Speaker Cnfiguratin belw. Selecting a Speaker Device The first time yu use Blackbard Cllabrate web cnferencing, it will use the speaker (audi utput) device that is the system default at the time yur sessin is launched. If yu are n a Windws r Linux system, yu can select a different device thrugh the Audi Setup Wizard r the Speaker Settings Preferences dialg. If yu are n Mac OS X, yu can select a different device by changing the system default. Tip: A headset with micrphne wrks well fr mst Blackbard Cllabrate users as bth their speaker device and micrphne device. Selecting Speakers n Windws r Linux Yu can change the speaker device in ne f tw places: Audi Setup Wizard (see Using the Audi Setup Wizard n page 123) Speaker Settings Preferences dialg (see Speaker Cnfiguratin n next page) The device yu select will be used in all future sessins (prvided it is available when yu launch Blackbard Cllabrate web cnferencing) until yu explicitly select a different device. Changing yur system default speaker device will nt affect which device Blackbard Cllabrate will use. Tip: If yu jin a Blackbard Cllabrate sessin when n speaker device is cnnected, yu dn t have t the run the Audi Setup Wizard r use the Speaker Settings Preferences dialg. Just cnnect yur device and, after the system recgnizes the new device, Blackbard Cllabrate will autmatically cnnect t it. Yu may need t adjust yur speaker level. Audi 137

156 Nte: If yu have been receiving audi befre cnnecting yur audi utput device, there will be a backlg f audi transmitted t yu in an accelerated chipmunk frm until the backlg is cleared. Depending n the degree f backlg, yu may be given the pprtunity (thrugh a cnfirmatin dialg) t discard the backlg. Selecting Speakers n Mac OS X Blackbard Cllabrate web cnferencing uses the system s current speaker device. T select a different device, change the system default under System Preferences, Sund panel, Output tab. Blackbard Cllabrate will use that newly selected device the next time yu jin a sessin. Yu can change yur device while Blackbard Cllabrate is running. Tip: If sund is nt being transmitted by yur speaker, change t a different device. Speaker Cnfiguratin Set the speaker cnfiguratin preferences as fllws. 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 2. In the left pane f the Preferences dialg, select Speaker Settings under Audi/Vide. The Speaker Settings preferences panel appears. 138 Audi

157 3. (Windws and Linux nly) Select yur Speaker device frm the utput devices listed in the bx. Fr a cmplete discussin abut speaker devices, see Selecting a Speaker Device n page 137. Nte: The available audi utput device ptins will vary depending n yur sund card. Audi 139

158 4. (Mac nly) Blackbard Cllabrate uses yur system's default utput device. T change it, click n the Speaker buttn t pen yur System Preferences Sund Output panel and select yur new device there. Fr a cmplete discussin abut speaker devices, see Selecting a Speaker Device n page Set yur Speaker ptins: Mute speakers when Talk pressed t prevent feedback Select this ptin t mute the speakers when yu have the Talk buttn pressed. By default, this ptin is disabled. Fr further details, see Muting Speakers When Talking n the facing page. Speaker Sample Rate Select a sample rate frm the ptin menu if yur speakers are being shared with ther applicatins. Fr further details, see Micrphne Cnfiguratin n page 130. Mac Nte: Fr ptimal perfrmance, Mac users shuld set their speaker sample rate t 8000 Hz. 140 Audi

159 6. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Nte: Yu can restre yur preference settings t the default. Fr details n restring default preferences, see Restring Default Preference Settings n page 11. Muting Speakers When Talking If yu are using a micrphne and speakers rather than a headset, yu may wish t mute the speakers when yu have the Talk buttn pressed s the micrphne will nt pick up any audi feedback cming frm the speakers. T mute yur speakers, enable the preference Mute speakers when Talk is pressed t prevent feedback. Fr details, see Speaker Cnfiguratin n page 138. Just be aware that, when this ptin is enabled and the Mderatr has cnfigured the Blackbard Cllabrate sessin t allw Simultaneus Talkers, when yu have yur Talk buttn pressed, yu will nt be able t hear thers speak until yu release yur Talk buttn. Nte: Sme systems d nt allw the micrphne and the speakers t be active at the same time. In this case, Mute speakers when Talk is pressed t prevent feedback will be enabled and yu wn t be able t disable it. Trubleshting Audi Delays In general, when thers are experiencing Audi delays, yu can cntinue t talk. Blackbard Cllabrate web cnferencing will buffer the audi fr thse wh have fallen behind and ensure they are caught up t real-time. As they are catching up, they may hear the Audi in an accelerated chipmunk frm until the backlg is cleared. Nte: Depending n the degree f backlg, they may be given the pprtunity (thrugh a cnfirmatin dialg) t discard the backlg. Audi 141

160 Setting the Audi Permissin fr Participants The Audi permissin is included in the default set f Glbal permissins s all Participants are granted the permissin t talk upn jining the sessin. (Permissins must be turned n when the sessin is scheduled. Fr mre infrmatin n cnfiguratin f Glbal permissins during sessin creatin, see Understanding Permissins n page 51.) There may be times when yu want t turn the Audi (talk) permissin ff such as when yu want t eliminate distractins and fcus the Participants attentin n the infrmatin yu are presenting. When yu remve the Audi permissin f Participants, their Talk buttns are disabled s they will nt be able t use their micrphnes Nte: Participants will still be able t hear everything ging n in the sessin (receive audi) and adjust their wn micrphne and speaker levels. T remve the Audi permissin frm all Participants at nce, deselect Audi in the Glbal Optins menu r click n the Audi glbal permissin icn at the tp f the Participants list. T remve the Audi permissin frm an individual Participant, deselect Audi in their Participant Optins menu. Fr further details, see Granting and Revking Permissins t and frm Participants n page Audi

161 Chapter 10 Telecnferencing The Telephny feature f Blackbard Cllabrate web cnferencing enables yu t cnduct yur audi cmmunicatins with ther sessin attendees via telecnferencing, while cntinuing t use yur cmputer fr all ther Blackbard Cllabrate features. As a telecnference user, yu will be fully integrated int the Blackbard Cllabrate sessin: yu can cmmunicate with users nt cnnected via telecnference (the traditinal micrphne and speaker users) and yur cmmunicatins will be captured in sessin recrdings. (The visual elements f the Telephny user interface, such as the icns that let yu switch between using yur micrphne and speakers t telephne fr audi, and vice versa, will nt be visible in the recrding.) Yu can use the Telephny feature fr yur in-sessin cmmunicatins nly if yur rganizatin ffers telecnferencing with Blackbard Cllabrate. There are tw implementatins f Telephny: Third Party Prvider Telephny: With Third Party Prvider Telephny, custmers must use their wn telecnference prvider. It requires a Mderatr r sessin creatr t manually cnfigure the telecnference cnnectin infrmatin and a Mderatr t manually initiate the cnnectin between the sessin and the telecnference (establish the Telecnference bridge). Integrated Telephny: With Integrated Telephny, custmers dn't need their wn telecnference prvider as the telecnference service is prvided by Blackbard Cllabrate. Telecnference phne numbers and PINs are autmatically generated during sessin creatin and anyne in the sessin can initiate the cnnectin between the sessin and the telecnference (establish the Telecnference bridge) by simply dialing in t the telecnference. Page 143

162 If yur rganizatin des nt ffer telecnferencing services with Blackbard Cllabrate and yu wuld like t learn mre abut it, cntact yur Blackbard Cllabrate representative. Nte: Mbile device users cannt use a telecnference fr Audi cmmunicatins in a sessin. Fr a list f features supprted n mbile devices, see Attending Sessins n Mbile Devices n page 23. As a Mderatr, yu can use all the available Telephny features. Participants can use a subset f these features. In the fllwing table, a checkmark indicates which functins can be perfrmed by Mderatrs and which can be perfrmed by Participants. Feature Mderatrs Participants Switch wn audi cmmunicatins frm Audi (VIP) t Telephny (telephne) and vice versa. Participate in Blackbard Cllabrate sessins via telecnference. Cnfigure/edit telecnference cnnectin infrmatin (Third Party Prvider Telephny nly). Cnnect/discnnect the sessin t/frm the telecnference (Third Party Prvider Telephny nly). Annunce the sessin t the telecnference. Increase/decrease the vlume f the telecnference. Mute/un-mute the telecnference. The Telecnference Bridge T incrprate a telecnference int yur Blackbard Cllabrate web cnferencing sessin, a bridge between the telecnference and the Blackbard Cllabrate sessin must be established. Althugh this bridge is nt a persn (it is sftware), it shws up as a Participant, called Telecnference, in the Participants list. 144 Telecnferencing

163 The Bridge in Integrated Telephny In Integrated Telephny, the telecnference bridge is established when anyne in the sessin dials in t the telecnference. (Fr details, see Jining a Telecnference n page 155.) The Bridge in Third Party Prvider Telephny In Third Party Prvider Telephny, the telecnference bridge is established when yu cnfigure the telecnference cnnectin infrmatin and cnnect the sessin t the telecnference. As the Mderatr, yu are respnsible fr establishing and maintaining the cnnectin t the telecnference and managing the telephny users within the Participants list. Yu may cmmunicate in the sessin using either micrphne and speakers (VIP) r the telephne (Telephny). The Telecnference Chairpersn in Third Party Prvider Telephny With sme telecnference prviders, a Telecnference Chairpersn must jin the telecnference befre ther participants can jin. Fr example, when participants try t jin a telecnference befre the chairpersn has jined, they may hear a message such as All participants will be n hld until the chairpersn has jined the telecnference. Beynd the initial cnnectin phase, the Telecnference Chairpersn als may need t manage the telecnference and its participants via call cntrls issued n a tuch-tne telephne. The Telecnference Bridge as Telecnference Chairpersn: If the nly purpse f the Telecnference Chairpersn is t enable thers t jin the telecnference (i.e., n further telecnference management is required), the Telecnference Bridge can be used t simulate this rle. Yu will need t prgram the Telecnference Bridge with the Telecnference Chairpersn PIN. (Fr details, see Cnfiguring and Cnnecting t a Third Party Prvider Telecnference n page 146.) The Mderatr as Telecnference Chairpersn: If a Telecnference Chairpersn is needed beynd the initial cnnectin phase t manage the telecnference and its participants, the Telecnference Chairpersn must be an actual persn. If the Blackbard Cllabrate Mderatr is familiar with the management f the telecnference service, he r she culd take n this rle. In this case, the Mderatr must use Telephny fr audi cmmunicatins (since perfrming Chairpersn functins requires the use f the tuchtne keypad n a telephne cnnected t the telecnference). Except during the initial cnnectin phase, there is n way t send call cntrl cdes via the Telecnference Bridge. Telecnferencing 145

164 Cnfiguring and Cnnecting t a Third Party Prvider Telecnference With Third Party Prvider Telephny, if the sessin creatr has nt already cnfigured the telecnference cnnectin infrmatin, yu must d s within the Blackbard Cllabrate web cnferencing sessin befre yu can cnnect a sessin t a telecnference. This entails entering the telephne number(s) and PIN(s) prvided by yur telecnference administratr fr the desired telecnference. Nte: If yu are using Integrated Telephny, the sessin is cnnected t the telecnference as sn as the first persn (Mderatr r Participant) dials in t the telecnference. Nte: Yu can cnfigure telecnference cnnectin infrmatin nly if telephny has been enabled fr the sessin by the sessin creatr in the Blackbard Cllabrate sessin scheduling server (ELM r the Sessin Administratin System). Nte: This guide assists yu with cnnecting t a telecnference that has already been set up it des nt instruct yu hw t set up a telecnference. Fr assistance with an existing telecnference, r t have a new telecnference created, cnsult yur telecnference administratr. 146 Telecnferencing

165 T cnfigure telecnference cnnectin infrmatin, fllw the steps belw: 1. Obtain the phne number(s), PIN(s) and SIP (if required) fr yur telecnference frm yur telecnference administratr. 2. Frm the Audi & Vide Optins menu, select Cnfigure Telephne Cnference... t pen the Telecnference Cnnectin dialg. Telecnferencing 147

166 3. Enter the cnnectin infrmatin fr the telecnference. a. Enter the telephne number (Nrth American nly) and PIN fr Participants. The infrmatin is fr display purpses nly (s Participants knw what telephne number and PIN t use t cnnect t the telecnference). b. Enter the telephne number (Nrth American nly) and PIN fr Mderatrs. The infrmatin is fr display purpses nly (s Mderatrs knw what telephne number and PIN t use t cnnect t the telecnference). c. Enter the telephne number (Nrth American nly) r SIP (Sessin Initiatin Prtcl) URI and PIN fr the Sessin (the Telecnference Bridge). (A SIP URI shuld have the fllwing frmat: sip:xxx@hst.dmain. See yur telecnference administratr fr details n whether SIP is supprted fr yur rganizatin.) The infrmatin entered in these fields is prcessed by the telecnferencing bridge and sent ver the cnnectin t the telephne netwrk. Nte: The Sessin is the bridge that cnnects the Blackbard Cllabrate web cnferencing sessin t the telecnference. It is listed as a Participant, called Telecnference, in the Participants list. Nte: If the telecnference bridge will be used t simulate the rle f Telecnference Chairpersn, enter the Telecnference Chairpersn s PIN in the PIN field. Telephne numbers must be in a Nrth American frmat. The characters entered are limited t the numbers 0 t 9, spaces, hyphens, perids and parentheses. Internatinal numbers utside f Nrth America are nt valid. The fllwing are examples f valid telephne number frmats: 1-xxx-xxx-xxxx 1 xxx xxx xxxx 1 (xxx) xxx xxxx 1 (xxx) xxx-xxxx xxx-xxx-xxxx xxx xxx xxxx (xxx) xxx-xxxx xxx.xxx.xxxx 148 Telecnferencing

167 Prgrammed Respnses: If prgrammed respnses t the telecnference are required during the cnnectin phase (e.g., t skip rll call, wait fr an annuncement t cmplete, wait fr an intermediate cnnectin t ccur, etc.) then thse cdes must be entered int the Sessin PIN field. Cnsult yur telecnference prvider fr details. A Nte n the PIN and Prgrammed Respnses The Sessin PIN field may be used t prvide prgrammed respnses. Many call centers prvide interactive functins t their users via the telephne keypad. Typically, such cmmands are a # fllwed by tw r three digits. Fr example, #42 might be "skip rll call" and #13 might be "re-recrd my rll call entry". Of curse, the cdes will vary frm prvider t prvider s yu shuld cnsult yur telecnference administratr fr details. Yu can als prgram pauses int yur PIN t leave time fr the cmpletin f an autmated greeting r t include a prgrammed respnse. T enter a pause, type a cmma. The fllwing are valid entries in the PIN field:,,, 1212 #421212,#42,1212 If the PIN is nt accepted, then try calling the number frm a land line r cell phne. If it asks yu t fllw the PIN with a # key, then add that t the PIN field. Yu may als try adding mre cmmas befre the PIN t prvide mre time fr an autmated message t cmplete. 4. Save the telecnference infrmatin: If yu want t cnnect t the telecnference immediately, click n Save & Cnnect. If yu want t cnnect t the telecnference later, click n Save. Telecnferencing 149

168 Cnnecting the Sessin t the Telecnference Once yu have cnfigured the cnnectin infrmatin, yu must establish the bridge (cnnectin) between the sessin and the telecnference that is, cnnect the sessin t the telecnference. 1. There are tw ways t begin the cnnectin prcess: When yu are cnfiguring the telecnference, click the Save & Cnnect buttn rather than the Save buttn. (See Cnfiguring and Cnnecting t a Third Party Prvider Telecnference n page 146.) Frm the Audi & Vide panel Optins menu, select Cnnect Sessin t Telecnference. A prgress indicatin dialg shws yu the prgress f yur cnnectin t the telecnference. 2. A cnfirmatin dialg will prmpt yu t cnfirm that yu have cnnected t the telecnference. Fr infrmatin n hw t tell if yu are cnnected, refer t Hw will I knw I m cnnected? belw. Click n Cnfirm t cnfirm the cnnectin. Click n Reannunce t hear the annuncement again. Click n Discnnect t cancel cnnectin. 150 Telecnferencing

169 Hw will I knw I m cnnected? If yu have already jined the telecnference via telephne, yu will hear an audi annuncement frm the Blackbard Cllabrate web cnferencing sessin indicating that the sessin has jined the telecnference. (There is ne exceptin: if it takes a while t cnnect t the telecnference after the PIN is sent, yu may nt hear an annuncement.) If yu are listening using yur cmputer s micrphne and speakers, yu may hear a greeting frm the telecnference (depending n the telecnference prvider and/r cnfiguratin) and then the nrmal sunds f the telecnference. If there are nt yet any telecnference participants, yu may wish t place a quick telephne call t the telecnference t generate sme sund t be heard ver yur cmputer s speakers. If yu d s, be sure t hang up the telephne nce yu have cnfirmed the cnnectin in rder t avid eching r ther audi artifacts. When the telecnference is cnnected, a new Participant called Telecnference (the telecnference bridge) is listed in the Participants List. Als, the Use Telephne fr Audi buttn is added t the title bar f the Audi & Vide panel f all sessin attendees, ntifying them that a telecnference is available. If yu cnfigured the cnnectin infrmatin incrrectly (e.g., invalid phne number r PIN), yu will receive the Cnnectin Failed dialg. Click n Edit t pen the Telecnference Cnnectin dialg and enter valid values. Telecnferencing 151

170 Recnnecting the Sessin t the Telecnference when Discnnected If the sessin gets discnnected frm the telecnference, either deliberately by a telecnference mderatr r accidentally by, fr example, a telephne r netwrk failure, a Telecnference Discnnect ntificatin dialg will be displayed t all sessin Mderatrs. Nte: If the time limit fr the telecnference (480 minutes) has expired, yu will be discnnected (after a warning) and nt able t recnnect. T recnnect t the sessin click n Recnnect. As when yu riginally cnnect t a telecnference, yu will be prmpted t cnfirm the cnnectin. Nte: The Telecnference Discnnect ntificatin dialg is nt displayed when a Mderatr intentinally discnnects frm the telecnference (via Discnnect Sessin frm Telecnference). Discnnecting the Sessin frm the Telecnference Only a Mderatr can discnnect the sessin frm the telecnference. Yu may want t d s if, fr example, yu inadvertently cnnected t the wrng telecnference and need t change the cnnectin infrmatin r all Telephny users have left the sessin. 1. Frm the Audi & Vide panel Optins menu, select Discnnect frm Telecnference. Yu will be presented with the Cnfirm Discnnect dialg. 152 Telecnferencing

171 2. Click n Yes t discnnect. The Telecnference bridge will n lnger be listed in the Participants list and the Telephny icn will be remved frm the title bar f the Audi & Vide panel f sessin attendees. Adjusting the Sund There are tw ways t adjust the sund f a telecnference: Yu can prevent the audi frm the telecnference frm entering the sessin by muting the telecnference. See Muting the Telecnference belw. Yu can change the vlume f the audi emitted by the sessin and received by the telecnference. See Changing the Vlume n next page. Muting the Telecnference Yu can prevent the audi frm thse in the telecnference frm entering the sessin by muting the telecnference. Hwever, the telecnference participants will cntinue t hear each ther and will still receive audi frm the sessin. T mute the telecnference, remve the Audi permissin f the Telecnference bridge in the Participant list. Yu will knw the telecnference is muted when yu see the icn next t the Telecnference bridge participant in the Participants list. When the telecnference is muted, s are all thse using the telecnference s their telephne icns in the Participant's list will change t the icn. T un-mute the telecnference, reinstate the Telecnference bridge's Audi permissin.yu will knw the telecnference is n lnger muted when the icn next t the Telecnference bridge participant switches back t the icn. Telecnferencing 153

172 Nte: Fr instructins n granting and revking the Audi permissin, see Setting the Audi Permissin fr Participants n page 142. Changing the Vlume Vlume f audi emitted by the sessin and received by the telecnference: Yu can change the vlume f audi emitted by the sessin and received by the telecnference in the fllwing ways: T increase the vlume, frm the Tls menu, select Telephny and then Increase Vlume t Telecnference. T decrease the vlume, frm the Tls menu, select Telephny and then Decrease Vlume t Telecnference. Repeating these cmmands will increment the vlume up r dwn (respectively) within the preset minimum/maximum range. Nte: Sme telecnference prviders nrmalize the incming vlume, s yu will nt hear vlume changes. Vlume f audi emitted by the telecnference and received by the sessin: T increase the vlume, frm the Tls menu, select Telephny and then Increase Vlume frm Telecnference. T decrease the vlume, frm the Tls menu, select Telephny and then Decrease Vlume frm Telecnference. Repeating these cmmands will increment the vlume up r dwn (respectively) within the preset minimum/maximum range. Annuncing the Sessin t the Telecnference If yu are using Telephny and want t cnfirm that the Telecnference bridge is wrking (such as after a discnnectin), annunce the Blackbard Cllabrate web cnferencing sessin t the telecnference. Frm the Tls menu, select Telephny and then Annunce Sessin t Telecnference. (This cmmand is the same as that invked by the Reannunce buttn in the Cnfirm Cnnectin dialg f Third Party Prvider Telephny.) 154 Telecnferencing

173 Nte: Yu will knw yu are cnnected when yu hear (via yur telephne cnnectin) the telecnference annuncement, which may be a recrded message r an audi signature f sme srt. With Integrated Telephny, yu will hear a chime and "The web sessin has jined the telecnference." Fr specific details n what annuncement yu shuld expect with Third Party Prvider Telephny, cntact yur telecnference administratr. Jining a Telecnference Yu will knw yu can jin a telecnference by the presence f the title bar f the Audi & Vide panel: Telephne icn in the 1. Open the Use Telephne fr Audi dialg in ne f the fllwing ways: Frm the Tls menu, select Telephny and then Use Telephne fr Audi. In the Audi & Vide panel Optins menu, select Use Telephne fr Audi. Click n the Use Telephne fr Audi buttn in the title bar f the Audi & Vide panel. The Use Telephne fr Audi dialg will pen. It will lk like the fllwing, perhaps with different phne numbers and PINs: 2. Using yur telephne, dial the telecnference telephne number displayed in the Use Telephne fr Audi dialg. Telecnferencing 155

174 3. Enter the telecnference PIN as instructed by the telecnference (if required). If yur telecnference (Integrated Telephny), prmpts yu t enter yur cnference number fllwed by the # key, enter yur PIN as the "cnference number". 4. When yu ve successfully cnnected t the telecnference, click n OK in the Use Telephne fr Audi dialg. Nte: Yu will knw yu are cnnected when yu hear (via yur telephne cnnectin) the telecnference annuncement, which may be a recrded message r an audi signature f sme srt. With Integrated Telephny, yu will hear a chime and "The web sessin has jined the telecnference." Fr specific details n what annuncement yu shuld expect with Third Party Prvider Telephny, cntact yur telecnference administratr. When yu are cnnected t the telecnference, in the Audi & Vide panel, the wrd Telecnferencing... appears at the bttm and the Use Telephne fr Audi buttn in the title bar changes t the Use Micrphne and Speakers fr Audi buttn. Yu als will see the Telecnference activity indicatr Participants list. appear next t yur name in the Nte: When yu are using Telephny mde, yur Talk buttn will be disabled. 156 Telecnferencing

175 Activity Indicatrs Yu can mnitr the state f Audi and Telephny activity and permissins thrugh indicatrs displayed in the Participants list f the Participants panel. The fllwing table describes the icns displayed in the Participant list t indicate Mderatr and Participant permissins and activity while using Telephny r Audi. (Fr details n Audi, see Basic Audi Cnfiguratin.) Fr details abut permissins, see Understanding Permissins n page 51. Activity Indicatr Meaning User has turned n his/her micrphne. (Using VIP fr Audi.) The Telecnference Bridge participant is cnnected and the telecnference is available t users. The Telecnference Bridge participant is cnnected but has had its Audi permissin remved and, therefre, the telecnference is muted. User is using Telephny mde fr audi cmmunicatins. (Using the phne fr Audi.) User is using Telephny mde fr audi cmmunicatins (using the phne fr Audi) but the telecnference is muted. Leaving a Telecnference T leave a telecnference and nce again use yur micrphne and speakers fr Audi, d the fllwing: 1. Open the Use Micrphne & Speakers fr Audi dialg in ne f the fllwing ways: Frm the Tls menu, select Telephny and then Use Micrphne & Speakers fr Audi. In the Audi & Vide panel Optins menu, select Use Micrphne & Speakers fr Audi. Telecnferencing 157

176 Click n the Use Micrphne and Speakers fr Audi buttn in the title bar f the Audi & Vide panel. The Use Micrphne & Speakers fr Audi dialg will pen. It will lk like the fllwing, perhaps with different phne numbers and PINs: 2. Click OK t leave the telecnference. 3. Hang up yur phne. When yu have left the telecnference, the wrd Telecnferencing... is remved frm the bttm f yur Audi & Vide panel and the Telecnference activity indicatr is remved frm next t yur name in the Participants list. Sending the Telephny Users t Breakut Rms All Telephny users must be placed int the same breakut rm as the Telecnference (Bridge) participant. If they are nt, their cmmunicatins will nt be prperly ruted t the sessin. (Fr details n breakut rms, see Breakut Rms n page 267.) If yu try t mve a Telephny user int a breakut rm withut the Telecnference (bridge) participant, yu will receive a warning; hwever, yu will still be able t d s. Nte: If telephne participants are mved t a breakut rm that des nt cntain the Telecnference (bridge) participant, they will cntinue t hear the telecnference audi frm the rm cntaining the Telecnference bridge, and will nt be able t hear r interact with micrphne and speaker users in the breakut rm. 158 Telecnferencing

177 Setting Telephny Permissin fr Participants There is n Telephny privilege per se; hwever, muting the telecnference is equivalent t remving the Telephny privilege frm all telecnference Participants. Nte: Fr details n muting the telecnference, please refer t Adjusting the Sund n page 153. Telecnferencing 159

178

179 Chapter 11 The Whitebard The Whitebard is the mst cmmnly used (and default) mde f the Blackbard Cllabrate web cnferencing Cntent area. It is used fr giving presentatins (e.g., PwerPint slides) and fr cllabratin between sessin attendees, wh can interact by displaying images, writing, r drawing. Like the ther tw cntent mdes, Applicatin Sharing and Web Tur, the Whitebard can be accessed thrugh the Cllabratin tlbar. Mderatrs with the Whitebard permissin have the ability t manage the pages in the Whitebard, the cntent f thse pages, and Participants permissins t wrk in thse pages. Nte: Mbile device users can nly view the Whitebard, nt add cntent r navigate thrugh its pages. Lg in t the sessin frm a desktp r laptp cmputer if yu want t cnduct a Whitebard presentatin. Fr a list f features that are supprted, see Attending Sessins n Mbile Devices n page 23. Page 161

180 The Whitebard has the fllwing cmpnents: 1 Whitebard Actin bar 11 Explre Mde buttn 2 Cllabratin tlbar 12 Fllw ptin 3 Whitebard Mde buttn 13 Page cunter 4 Scaling menu 14 G t Page menu 5 Page Optins menu 15 Next Page buttn 6 Infrmatin menu 16 Previus Page buttn 7 Lad Cntent buttn 17 Whitebard Page 8 Recrd buttn 18 Prperties Editr palette 9 Navigatin bar 19 Tls palette 10 Navigatin bar Optins menu When smene is lading cntent int the Whitebard r using the Whitebard tls, the blue Whitebard activity indicatr ( ) appears next t their name in the Participants list. In the example belw, the Mderatr Vivian is lading a presentatin int the Whitebard. Status indicatrs appear next t everyne else in the sessin as they are receiving the Whitebard cntent. (Fr details n status and activity indicatrs, see Whitebard Activity, Permissin and Status Indicatrs n page 166.) 162 The Whitebard

181 As a Mderatr, yu can use all the available Whitebard features. Participants can use nly a subset f the features, and nly if they have been granted the Whitebard permissin. In the fllwing table, a checkmark indicates which functins can be perfrmed by Mderatrs and which can be perfrmed by Participants. The Whitebard 163

182 Feature Mderatrs Participants Use drawing and text tls t create bjects Insert images, clip art and screen captures as bjects Mdify/edit wn bjects r bjects f thers, including gruping and ungruping bjects Erase r delete wn bjects Manage bjects in the Object Explrer Scale pages in the Cntent area Manage Clip Art cllectins Save Whitebard pages t a file (nn-prpriety Whitebard nly) Print Whitebard pages (nn-prpriety Whitebard nly) Set Participant Whitebard permissins Navigate thrugh Whitebard pages Manage pages in the Explre Pages windw Explre pages using Explre Mde Change page prperties Lad a Presentatin/Open a Whitebard file int the Main rm. Create a new Whitebard page r page grup in the Main rm See what Whitebard pages each Participant is currently viewing and send yurself t the Whitebard page that a Participant is currently viewing Set view f Whitebard pages as thumbnails in the Explre windws Cpy whitebard pages frm Main rm r private wrk area t breakut rms and frm breakut rms t Main rm Erase r delete bjects f thers Mve bjects t the backgrund r fregrund 164 The Whitebard

183 Whitebard Mde In rder t use the Whitebard, the Cntent area must be in the Whitebard mde. The Whitebard mde is the default mde when a sessin begins. Only certain users can switch between mdes: Mderatrs can switch between all mdes. Participants with Applicatin Sharing permissin can switch t Applicatin Sharing mde and back t Whitebard mde. Participants with Web Tur permissin can switch t Web Tur mde and back t Whitebard mde. Fr details n mdes, see The Cntent Area Mdes. Cautin: If yu are in a sessin that has mre than ne Mderatr, be careful nt t inadvertently switch mdes n anther Mderatr wh is presenting cntent. Everyne in the sessin will fllw yu t the new mde. If yu are nt already in Whitebard mde, yu can switch t it in ne f the fllwing ways: In the Cllabratin tlbar, click the Whitebard Mde buttn. In the View menu, select Whitebard. Enter the keybard shrtcut Ctrl+Alt+W (Cmmand-Optin-W n Mac). Scaling the Whitebard Page Whitebard pages can be many times smaller r larger than the Cntent area. In rder t make the canvas appear at the size mst useful, the page can be scaled using the Scaling menu in the Whitebard actin bar. Click the menu and select the desired scale factr. If the preferred factr is nt available by default, click Custm t enter type a factr int the dialg. If Fit Page is selected, the page is autmatically scaled as large r as small as it needs t be in rder t fit int the Cntent area. The Whitebard 165

184 Maximizing the Cntent Area Yur ther ptin is t resize the Whitebard Cntent area. Yu can ptimize the space available in the Cntent area in tw ways; fr maximum space, d bth: Maximize yur Blackbard Cllabrate web cnferencing windw. Hide the side bar (Audi & Vide, Participants and Chat panels) by unselecting Shw Side Bar in the View menu r by grabbing the brder f any ne f the panels and dragging it all the way t the left. T restre the side bar, reselect Shw Side Bar r drag the panel brder back t the right. Whitebard Activity, Permissin and Status Indicatrs Yu can mnitr the state f Whitebard activity and permissins thrugh indicatrs displayed in the Participants list f the Participants panel. Activity and Permissin Indicatrs The fllwing table describes the icns displayed in the Participant list t indicate Mderatr and Participant permissins and activity while using the Whitebard. Activity Indicatr Meaning User is lading cntent int the Whitebard r using the Whitebard tls. Whitebard permissin is set glbally t "n" but the Mderatr has revked Whitebard permissin frm this user. Whitebard permissin is set glbally t "ff" but the Mderatr has granted Whitebard permissin t this user. Status Indicatrs Status indicatrs appear n the Whitebard activity indicatr icns f Whitebard users in the Participants list when cntent (presentatins, images r bjects) is being laded int the Whitebard. 166 The Whitebard

185 Nte: Mderatrs see status indicatrs fr all sessin attendees wh are receiving cntent as it is being laded int the Whitebard. (This is the case regardless f whether the Mderatr is the persn lading the cntent r just a recipient f the cntent.) Participants d nt see any status indicatrs. Amber Indicatr: Indicates the sessin attendee is receiving Whitebard cntent frm the server. Red Indicatr: Indicates the sessin attendee is still receiving cntent frm the server fr the Whitebard page they are currently viewing they cannt yet see all the cntent fr that page. When the red indicatr disappears, yu will knw the sessin attendee can see all the bjects n their current whitebard page. When the amber indicatr disappears, yu will knw the sessin attendee has received all f the Whitebard data. In the example belw, the Mderatr Vivian is lading cntent int the whitebard, and Lucy, Lisa and Charlie are receiving Whitebard cntent, with Lucy still receiving cntent n her current Whitebard page. Adding Cntent t the Whitebard A number f different kinds f cntent can be added t the Whitebard. Everyne in the sessin can add bjects using the Tls Palette (see The Tls Palette n page 172) and Mderatrs can lad image, PwerPint, OpenOffice and Whitebard files (see Lading External Cntent int the Whitebard n page 168). The Whitebard 167

186 Lading External Cntent int the Whitebard A number f different file types can be laded int the Whitebard as Whitebard pages: Whitebard files, image files and PwerPint and OpenOffice.rg presentatins (see Supprted Cntent Types belw). Befre yu lad cntent int the Whitebard, it is a gd idea t check yur cntent lading ptins in the Whitebard Cntent Optins preferences panel (see Setting Whitebard Preferences n page 179). Whitebard cntent can be laded in the fllwing ways: using the Lad Cntent buttn (see Lading Cntent thrugh the Cllabratin Tlbar n page 44) dragging and drpping cntent n the Cllabratin Tlbar (see Lading Cntent thrugh the Cllabratin Tlbar n page 44) thrugh the Open submenu f the Page Explrer r File menu (see Lading Cntent thrugh the Lad File Dialg n the facing page) The Page Explrer The Page Explrer pens autmatically when yu lad a file int the Whitebard. It can be used fr navigating thrugh pages (see Navigating Between Pages n page 202 Using the Page Explrer n page 199 Supprted Cntent Types The fllwing types f files can be laded int the Whitebard as Whitebard pages: Image Files:.bmp,.gif,.jpg,.jpeg and.png files. Whitebard Files:.wbd files. Prtected Whitebard Files:.wbp files. PwerPint and OpenOffice.rg Files: see fllwing table. The fllwing table lists the PwerPint and OpenOffice.rg presentatin applicatins that are supprted n the varius platfrms and the file types that can be read by thse applicatins and imprted int the Whitebard. 168 The Whitebard

187 Platfrm Supprted Applicatins Supprted File Types Windws XP PwerPint 2003.ppt PwerPint 2007 PwerPint 2010 OpenOffice.rg 3.1 and higher.ppt and.pptx.ppt and.pptx.ppt,.pptx,.sxi and.dp Windws Vista PwerPint 2007 ppt and.pptx PwerPint 2010 OpenOffice.rg 3.1 and higher.ppt and.pptx.ppt,.pptx,.sxi and.dp Windws 7 PwerPint 2007 ppt and.pptx Mac OS X 10.5 & 10.6 PwerPint 2010 OpenOffice.rg 3.1 and higher PwerPint 2004 PwerPint 2008 OpenOffice.rg 3.1 and higher.ppt and.pptx.ppt,.pptx,.sxi and.dp.ppt.ppt and.pptx ppt,.pptx,.sxi and.dp Linux (Ubuntu) OpenOffice.rg 3.1 and higher ppt,.pptx,.sxi and.dp Nte: Varius editins f OpenOffice.rg (such as StarOffice and NeOffice) exist but OpenOffice.rg is the nly editin fficially supprted by Blackbard Cllabrate web cnferencing. Lading Cntent thrugh the Lad File Dialg T lad cntent int the Whitebard, d the fllwing: 1. Open the Lad File dialg. If in the main Cntent Area: i. Mve t the insertin page. Imprted cntent will be laded in relatinship t the current Whitebard page. By default, new cntent is added after the current page. T change this setting, see Setting Whitebard Preferences n page 179. ii. Open the Lad File dialg in ne f the fllwing ways: Frm the File menu, select Open and then Whitebard. Enter the keybard shrtcut Ctrl+O (Cmmand-O n Mac). The Open dialg appears. Select Whitebard and click Open. The Whitebard 169

188 If in the Page Explrer: i. Right-click (Cntrl-click n a Mac) n the page after which yu want the new Whitebard pages added. The cntext menu will pen. ii. Frm the cntext menu, select Open 2. Select the file type yu wish t lad by selecting it frm the Files f type drp-dwn menu. Nte: Sme file imprt ptins (e.g., PwerPint Imprter and OpenOffice.rg Imprter) will nt appear if the supprting applicatins are nt installed n yur cmputer. The ptins are as fllws: Nte: The file type yu select nt nly will filter which files yu will see in the Lad File dialg bx, but als cntrls which applicatin t use t lad a.ppt file either PwerPint r OpenOffice.rg. All Readable Files Displays all file types that can be laded int the Whitebard. PwerPint Imprter (*.ppt and *.pptx) Displays all PwerPint file types and uses the PwerPint cnverter t pen these files. Tip: Fr ptimal results, d nt use the Files f type ptin All Readable Files t lad OpenOffice.rg r PwerPint presentatins. OpenOffice.rg Imprter (*.ppt, *.pptx, *.sxi and *.dp) Displays all OpenOffice.rg file types and uses the OpenOffice.rg cnverter t pen these files. Image Files (*.bmp, *.gif, *.jpg, *.jpeg and *.png) Displays all image files that can be laded int the Whitebard. Prtected Whitebard Files (*.wbp) Displays all prtected Whitebard files. A Prtected Whitebard file cannt be saved, printed, r edited by any Mderatr r Participant. Whitebard Files (*.wbd) Displays all (unprtected) Whitebard files. 3. Lcate the file yu want t lad and select it. If yu are lading a PwerPint r OpenOffice.rg presentatin, the Lad Whitebard Data File windw will pen and shw yu the prgress f the cnversin f the PwerPint file t a Whitebard file. 170 The Whitebard

189 Each presentatin slide will be laded nt a separate Whitebard page as a static image in the backgrund and the title frm each slide will appear as the page name. Tip: If all f the pages are named Slide 1, Slide 2, etc. instead f the titles added t each PwerPint slide, this means the PwerPint slides were nt created with a pre-cnfigured layut with a title. Images will be laded nt a new Whitebard page and will be centered n the page as a backgrund image. Nte: As the pages are being laded int the Whitebard, the Page Explrer windw will pen. Cpying Text and Images t r frm Other Applicatins Rich r plain text and images frm ther applicatins can be dragged and drpped r cpied and pasted int the Whitebard. The fllwing image frmats are als supprted: bmp,.gif,.jpg,.jpeg and.png. Images can be selected in the external applicatin and dragged/drpped r cpied/pasted directly nt the Whitebard, r yu can drag/drp r cpy/paste image files frm yur file management system (e.g., Windws Explrer, Finder, etc.). Yu cannt drag/drp r cpy/paste text files. Nte: Other applicatins must prvide the text r image in a suitable frmat this cannt be cntrlled by Blackbard Cllabrate web cnferencing Therefre, this feature is very applicatin-specific. Tip: If yu are unsuccessful with drag/drp, try cpy/paste and vice versa. Cpying and Pasting Frm anther applicatin t the Whitebard: Cpy the text r image in yur third party applicatin (using its wn cpy functin). The text r image will be placed in the clipbard. See Pasting Objects n page 191 fr instructins n pasting the text r image int the Whitebard. Yu can cpy and paste nly ne bject at a time. Nte: Text will be placed in a Text Editr bject nt a Simple Text bject. The Whitebard 171

190 Nte: Images frm web pages that have links assciated with them may nt paste int the Whitebard. Depending n yur brwser, the link may be pasted as text instead. Frm the Whitebard t anther applicatin: Yu als can cpy a text bject r image in the Whitebard and paste it int anther applicatin. And, using the Page Explrer, yu can cpy an entire Whitebard page and paste int anther applicatin. The page will be inserted as a single image int the ther applicatin. Nte: When cpying r cutting a Simple Text bject r Text Editr bject, Blackbard Cllabrate web cnferencing will place an image f the cut r cpied text in the system clipbard, nt the text prper. Fr Text Editr bjects, t place the actual text in the clipbard, pen the bject fr editing and select the text t be cpied. (This is nt pssible with the Simple Text tl.) Dragging and Drpping Frm anther applicatin t the Whitebard: Select the text r image in yur third party applicatin (using its wn selectin functin) r a graphics file in yur file brwser and drag it nt the Whitebard. Frm the Whitebard t anther applicatin: Open the Object Explrer and drag and drp ne r mre bjects t yur third party applicatin. Yu can als drag and drp an entire Whitebard page int anther applicatin by dragging the page frm the Page Explrer (see Using the Page Explrer n page 199). The page will be inserted as a single image int the ther applicatin. Nte: In the Main rm (public wrk area) f the Whitebard, nly Mderatrs can drag and drp bjects frm the backgrund. The Tls Palette The Tls palette cntains drawing and text tls yu can use t create and manipulate bjects in the Whitebard wrkspace. It als has a pinter tl, a tl t place screen captures n the Whitebard and a clip art tl t add images frm available clip art libraries. Tls in the palette with a tabbed lwer right crner have additinal ptinal tls that can be swapped int their spt. Click and hld r duble-click (depending n yur perating system) the tl t expand the ptins. Participants have access t the Whitebard tls if they have been granted the Whitebard tls permissin (see Understanding Permissins). 172 The Whitebard

191 1 Selectr tl 2 Pinter tls 3 Pencil tl 4 Text editr tl 5 Filled shape tls 6 Empty shape tls 7 Line tl 8 Screen capture tl 9 Clip art tl 10 Highlighter tl 11 Simple text tl The Prperties Editr When yu click n any f the text r drawing tls in the Whitebard's Tls palette, the Prperties Editr palette will appear at the bttm f the Whitebard. Frm here yu can frmat yur text r graphic by specifying varius prperties. The cntents f the Prperties Editr palette changes depending n which tl is being used r which bjects are selected. Fr example, if yu are using the Filled Ellipse r Filled Rectangle tl, the Prperties Editr will present clr buttns nly. The Prperties Editr fr the Simple Text and Text Editr tls cntains buttns t set clr, fnt, size and style prperties. Nte: If yu select tw (r mre) different kinds f bjects, the Prperties Editr palette will display nly thse attributes cmmn t all f the bjects. Tip: When selecting the clr f an bject thrugh the Prperties Editr, click utside the clr palette nce t clse the palette and then click a secnd time t start drawing. The Whitebard 173

192 Inserting Text The Whitebard has tw text tls. The Simple Text tl creates text as an bject directly n the canvas. The text can be manipulated just like a shape r image in a graphic design prgram. The Text Editr tl creates a bunding bx fr text, and the text inside can be edited as in a wrd prcessr r publishing prgram. Using the Simple Text Tl Fllw the steps belw t enter a single line f text: 1. Click n the Simple Text tl. If the Simple Text tl is nt in the Tls Palette, click and hld the Text Editr tl until it expands t reveal the Simple Text tl icn, the click n the Simple Text tl. 2. Select the fnt name, clr, size, bld, underline and/r italics frm the Prperties Editr. 3. Click the Whitebard t place an insertin pint, and then type the text. 4. Press Enter when yu are dne typing the line f text. Nte: The Simple Text Tl lets yu type nly ne line f text at a time. Yu cannt insert a line break and the text des nt autmatically wrap t the next line when it reaches the edge f the Whitebard page, as the Text Editr des. Using the Text Editr Tl Fllw the steps belw t enter multiple lines f wrapping text: 1. Click n the Text Editr tl. If the Text Editr tl is nt in the Tls Palette, click and hld the Simple Text tl until it expands t reveal the Text Editr tl icn, then click n the Text Editr tl. 2. Single-click n the Whitebard t create a text bx f the default size (250 x 70 pixels). Alternatively, click and hld dwn the muse buttn as yu drag the cursr t create a text bx f the desired size. Either way, the Prperties Editr will appear at the bttm f the Whitebard. 3. Select the fnt name, clr, size, bld, underline and/r italics frm the Prperties Editr. 4. Type yur text, pressing Enter when yu want t create a new line f text within the text bx. 174 The Whitebard

193 Nte: If the amunt f text yu type exceeds the space available in the text bx, a scrll bar will appear n the right side f the text bx. If yu dn t want the scrll bar, resize the text bx t display all the text. Nte: The maximum number f characters that can be entered in a Text Editr bject is 10,000. Inserting External Links Yu can insert links int Whitebard text using either the Simple Text tl r the Text Editr tl. Anyne viewing yur Whitebard page will be able t click n yur links t access an Internet site r send an . Nte: T enter a link using the Simple Text tl, d nt enter any text except that cntained in the link. If yu d, the link will nt wrk. Link Type Syntax Example HTTP web site Secure HTTP web site FTP site ftp:// ftp://ftp.linuxfcus.rg/ message mailt: mailt:dcs@blackbard.cm Nte: T launch a link, pass ver the link with the Selectin tl. The pinter will change t a hand. Single click n the link with the hand pinter. The applicatin that pens the link will be specific t yur system. Inserting Special Symbls and Characters (Windws nly) T type a special symbl r character n the Whitebard, lcate the ANSII numeric cde fr the special symbls r character that yu want t type (fr a list f all available cdes, see Appendix B, 1252 Windws Latin 1 (ANSI)) and fllw these steps: 1. Select the Simple Text tl r Text Editr and click n the Whitebard where yu want t insert the symbl r character. 2. Make sure NUM LOCK is n. The Whitebard 175

194 3. Hld dwn the Alt key and then, using the numeric keypad, type the numeric character cde fr the character that yu want t type. Fr example, t place the cpyright symbl n the Whitebard hld dwn the Alt key and enter the numeric character cde Nte: Sme special characters nly can be typed using Bld text. If the character yu want des nt appear when yu enter the character cde, select the character yu typed and chse Bld frm the Prperties Editr. Inserting Graphics Use the fllwing tls t insert graphics int the Whitebard. Tl Optins Freehand Select the clr, transparency, and line thickness frm the Prperties Editr. Line Select the clr, transparency, and line thickness frm the Prperties Editr. Filled Shapes (rectangle and ellipse) Select the clr and transparency frm the Prperties Editr. Empty Shapes (rectangle and ellipse) Select the clr, transparency, and line thickness frm the Prperties Editr. Tip: Hlding dwn the Shift key while drawing the line will result in a hrizntal, vertical r a line at a 45 degree angle depending n the directin that yu draw it. Hlding dwn the Shift key while drawing an ellipse will result in a circle. Hlding dwn the Shift key while drawing a rectangle will result in a square. 176 The Whitebard

195 Tip: When selecting the clr f an bject thrugh the Prperties Editr, click utside the clr palette nce t clse the palette and then click a secnd time t start drawing. Inserting Clip Art Images Clip art images can be laded frm a Clip Art library f presentatin and mathematical symbls. (Refer t Custmizing Clip Art Cllectins n page 220 fr details n the default clip art cllectins and hw t create yur wn clip art cllectin.) Fllw the steps belw t insert a clip art image n the Whitebard: 1. Click n the Insert Clip Art buttn. The Clip Art dialg pens. 2. Select the tab that cntains the clip art yu wish t lad. 3. Select (single-click n) the desired image. Tip: As yu hver yur muse ver an image, a tl tip will prvide a descriptin f the image. 4. Mve yur cursr t the desired psitin n the Whitebard then click n the Whitebard t anchr the image int psitin. Inserting a Clip Art Backgrund Image Fllw steps 1 t 3 abve t add a backgrund t yur Whitebard page frm the Clip Art library. The selected image will be inserted in the backgrund f the Whitebard page s cannt be edited r mved. Tip: T remve the Clip Art backgrund image, use the same prcess t select the blank white backgrund image (n the far right). The Whitebard 177

196 Inserting Clip Art Images as Stamps Yu can use clip art images as stamps, s yu can repeatedly insert the same image ver and ver. T d s, duble-click n the desired image in the Clip Art dialg. Yur cursr will change t a stamp icn. Click n the Whitebard in as may places as yu want t leave a stamp. The cursr will remain a stamp tl until yu select a different clip art image r use ne f the Whitebard drawing tls. Inserting Screen Captures The Screen Capture tl creates an image f a prtin f yur desktp, any applicatin, r web site and lads it int the Whitebard. Nte: Yu cannt take a screen capture f the Blackbard Cllabrate applicatin. Fllw the steps belw t capture a screen image: 1. Click n the Insert Screen Capture buttn. A transparent frame appears with fur buttns in the middle. 2. Click inside the frame and drag it int psitin n the screen s that the desired area is cmpletely enclsed by it. Click and drag the edges f the frame t resize it. Switching between prgrams r perfrming certain ther tasks under the frame may cause the frame t stp updating. Click Refresh t manually update the frame if this ccurs. 178 The Whitebard

197 3. D ne f the fllwing: Select the ptin OK t capture exactly what is enclsed in the frame at that mment. Select With Delay t add a ten secnd delay befre the frame is captured. This gives sme time t psitin the cursr r ther feature f the desktp that must be maintained with the muse in rder t be captured. Select Cancel t clse the frame withut capturing an image. 4. The image appears n the Whitebard. Psitin the image n the Whitebard by dragging it t a new lcatin and click n the Whitebard regin t anchr it in psitin. Pinting t Things n the Whitebard When yu want t draw peple's attentin t smething n the Whitebard, yu can pint t it using ne f the Pinter tls. 1. Click and hld the Pinter tl in the Whitebard Tls palette until it expands t reveal all available pinters. 2. Click n the desired pinter and, s thers will see it as yu mve it arund the Whitebard, d ne f the fllwing: Hld dwn the left r right muse buttn as yu mve the pinter. Release the muse buttn t stamp the pinter image n the Whitebard. T get the pinter t fllw the muse mtin withut having t hld dwn the muse buttn, duble-click anywhere n the Whitebard and then mve the pinter. T release this mde, click with the muse again r select a different tl. Nte: If yu dn't d ne f the abve, the pinter will be visible t nly yu. Setting Whitebard Preferences The Whitebard Cntent Optins preferences panel is used t set cntent lading ptins and Whitebard page size. T set the ptins, d the fllwing: 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) The Whitebard 179

198 Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 2. In the left pane f the Preferences dialg, select the Cntent Optins preferences panel under Whitebard. This pens the Whitebard Cntent Optins preferences panel. 3. Set the fllwing ptins as needed: Page Insertin Lcatin: Select where yu want newly laded Whitebard cntent t be placed in relatin t existing pages: after the current page, befre the current page r replace the current page. Tip: Befre yu lad cntent int the Whitebard, remember t mve t the apprpriate "current" page. 180 The Whitebard

199 Page Size: Yu can size yur pages fr a specific mnitr reslutin r yu can specify the width and height in pixels. If yu select Mnitr Reslutin, use the drp-dwn menu t chse the apprpriate reslutin frm the list. The default screen reslutin is 1280 x 1024 pixels. If yu select Canvas Size, enter the Width and Height in the text bxes prvided. Each f the Mnitr Reslutin ptins has a crrespnding Canvas Size they are just tw ways f expressing the same thing. These ptins can be used interchangeably. Presentatin Imprt Optins: When selected, the Include Speaker Ntes ptin will place the presenter ntes frm yur imprted PwerPint r OpenOffice.rg presentatin int the Ntes editr f all sessin attendees. Fr details, see Viewing Presenter Ntes Imprted with a Presentatin n page 328. OpenOffice.rg Applicatin: The OpenOffice.rg executable will be fund autmatically n Mac and Windws systems if yu select the ptin Use default OpenOffice.rg installatin (this is the default). If yu wish t use an installatin ther than the default, unselect Use default OpenOffice.rg installatin and brwse t the lcatin f that installatin. 4. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Nte: Yu can restre yur preference settings t the default. Fr details n restring default preferences, see Restring Default Preference Settings n page 11. The Whitebard 181

200 Manipulating Objects and Text All bjects n the Whitebard are dynamic. The bjects can be edited, mved, layered, re-sized, and gruped. Using the Object Explrer The Object Explrer is a windw that lists all the bjects n yur current Whitebard page, enabling yu t easily take an inventry f the bjects and perfrm peratins n them. Yu can right-clicking (Cntrl-click n Mac) n bjects in the Object Explrer t pen a cntext menu and perfrm all f the same peratins n an bject that yu can by pening the cntext menu n that bject n the Whitebard canvas. T pen the Object Explrer, d ne f the fllwing: Frm the Tls menu, select Whitebard fllwed by Object Explrer Right-click (Cntrl-click n Mac) n the Whitebard canvas t pen the Whitebard cntext menu. In the menu, select Object Explrer Type Ctrl+Shift+T (Shift-Cmmand-T n Mac). The Object Explrer windw pens, displaying all f the bjects n the current page. Yu can resize and repsitin this windw as needed. 182 The Whitebard

201 1 An image f the current page 5 An bject n the Whitebard created by a Participant wh has left the sessin 2 The page backgrund 6 A grup f bjects 3 An bject cmpnent f the backgrund 7 A text bject, labeled by its cntents 4 An image imprted t the Whitebard 8 An bject cmpnent f a grup Objects are labeled with the icn f the tl used t create them and the name f their creatr. If the creatr s name appears in parentheses, that creatr is still in the sessin. If the name appears in <angle brackets>, the creatr has left the sessin. The bjects are listed in the rder that they appear n the Whitebard. Objects at the bttm f the list appear abve bjects at the tp, and new bjects are added t the bttm. Gruped bjects appear indented belw an expandable Grup sub-list. Backgrunds are a special type f grup that autmatically drp behind ther bjects (g t the tp f the list in the Object Explrer). Fr mre infrmatin n backgrunds, see Mving Objects t r frm the Backgrund n page 189. Nte: Clip Art and Screen Capture bjects use the same icn as that f the Image bject: Viewing Page Thumbnails Pages in the Object Explrer can be displayed as either thumbnails f the page r as icns. T view thumbnails, pen the Tls menu and select Whitebard, then check Shw Thumbnails in Explrer Windws. T disable thumbnails, uncheck the ptin. Nte: The Shw Thumbnails ptin affects nt nly the page viewed in the Object Explrer but als the page(s) viewed in the Object Explrer and the Select Page(s) dialg. Viewing Thumbnails Mderatrs can cnfigure pages in the Explrer windws (Page Explrer, Object Explrer and the Select Page(s) dialg) t be displayed as either thumbnails r as icns. When the Mderatr cnfigures thumbnails, it changes the display fr everyne in the sessin. Thumbnails are turned n by default. The Whitebard 183

202 The functinality available in Explrer windws (such as cpying, pasting, dragging/drpping, etc.) is identical in bth views. Nte: Blackbard Cllabrate web cnferencing will remember the thumbnail setting if yu leave and rejin the same sessin. T turn ff thumbnails, pen the Tls menu and select Whitebard, then uncheck Shw Thumbnails in Explrer Windws. T turn thumbnails back n, re-check Shw Thumbnails in Explrer Windws. Selecting Objects Select bjects directly in the Whitebard r in the Object Explrer. Selecting Objects in the Object Explrer Open the Object Explrer in ne f the fllwing ways. Frm the Tls menu, select Whitebard fllwed by Object Explrer Right-click (Cntrl-click n Mac) n the Whitebard canvas t pen the Whitebard cntext menu. In the menu, select Object Explrer Type Cntrl+Shift+T (Shift-Cmmand-T n Mac). Frm within the Object Explrer, click n the bjects yu wish t select. Use Ctrl+Click (Cntrl-Click n Mac) t select mre than ne bject. Use shift+click t select all bjects between tw selected bjects. 184 The Whitebard

203 Selecting One Object in the Whitebard T select a single bject, select the Selectin tl in the Tls Palette and click n the bject. The selected bject will appear with a brder arund it. Selecting Mre Than One Object in the Whitebard Yu can select several bjects at the same time r add bjects t an existing selectin. All bjects must be n the same page. T select mre than ne bject, hld dwn the Shift key and use the Selectin tl t click n each bject yu wish t select. As each bject is selected, a brder will appear arund it. Selecting Several Objects Simultaneusly in the Whitebard T select several bjects simultaneusly, use the Selectin tl t drag a selectin area that tuches a part f each bject. As each bject is selected, a brder will appear arund it. Selecting All Objects in the Whitebard r Object Explrer T select all the bjects, d ne f the fllwing: Right-click (Cntrl-Click n Mac) anywhere n the Whitebard. The Whitebard cntext menu appears. Select the ptin Select All Objects. Right-click (Cntrl-Click n Mac) anywhere in the Object Explrer and select the ptin Select All Objects frm the cntext menu. Type Ctrl+A (Cmmand-A n Mac). Selecting All Objects Created by Participants T select all bjects created by selected Participant(s), d the fllwing: 1. Select an bject frm the Participant r Participants n either the Whitebard canvas r in the Object Explrer. If a Grup is selected, the Participant will be the creatr f the Grup, nt the creatr f the bjects within the Grup. 2. In the Tls menu, select Whitebard and then Select All Objects frm Participant. The Whitebard 185

204 Identifying the Creatr f an Object T identify the creatr f a specific bject, right-click (Cntrl-Click n Mac) n the bject t bring up the Whitebard cntext menu. The creatr s name appears at the tp f the menu (in gray). If yu have selected mre than ne bject created by different Participants, the creatr will be listed as Multiple Creatrs. Selecting Simple Text and Text Editr Objects Cntaining Links T select a Simple Text r Text Editr bject that cntains a link (see Inserting External Links n page 175), hld dwn Shift r Cntrl (same n Mac) while using the Selectin tl t click n the bject. The selected bject will appear with a brder arund it. Yu als can select a Text Editr bject with a simple click, as lng as yu dn t click directly n the link. Make sure yur cursr is an arrw (nt a hand) befre yu click. Mving Objects Mve bjects t ther psitins n the page with the muse. 1. Select the bject(s) yu wish t mve (See Selecting Objects.). In Windws, the cursr changes t a 4-pint arrw cursr ( ). 2. Hld the muse buttn dwn and drag the bject(s) t a new psitin n the page. Restre Offscreen Objects If yu drag an bject cmpletely ff the Whitebard, yu can retrieve it by pening the Tls menu, selecting Whitebard and then chsing Restre Offscreen Objects. The bject will be placed in the center f the Whitebard. If yu dragged mre than ne bject ff the Whitebard, yu may have t separate the bjects nce yu have mved them back nt the Whitebard. Refer t Using the Object Explrer n page 182 t use the Object Explrer t separate these bjects if yu cannt select them manually. Aligning and Distributing Objects When multiple bjects n the Whitebard are selected, they can be aligned and distributed in varius ways using the Align Objects windw r Whitebard cntext menu. Nte: The rder in which the bjects are selected is imprtant as the first ne is cnsidered the anchr and all ther bjects will be aligned accrding t the first. 186 The Whitebard

205 Using the Align Objects windw: 1. Select the bjects t be aligned r distributed. 2. Open the Align Objects windw in ne f the fllwing ways: Right-click (Cntrl-click n the Mac) n the Whitebard canvas t pen the cntext menu. Select Align Objects, fllwed by Align Objects In the Tls menu, select Whitebard, fllwed by Align Objects 3. Chse ne f the alignment r distributin functins frm the windw. (See the descriptin f the functins belw.) Using the Whitebard cntext menu: 1. Select the bjects t be aligned r distributed. 2. Right-click (Cntrl-click n a Mac) n the Whitebard canvas t pen the cntext menu. Select Align Objects. 3. Chse ne f the alignment r distributin functins frm the menu. (See the descriptin f the functins belw.) Depending n yur selectin, nly sme f the ptins may be available. Descriptin f Alignment Functins Objects may be aligned with each ther, r with the Whitebard. Multiple selected bjects will be aligned using the first-selected bject as the anchr. A single selected bject will be aligned using the Whitebard as the anchr. Align Tp Edges aligns the tps f the selected bjects t the tp f the anchr. Align Vertical Centers aligns the vertical center f the selected bjects t the vertical center f the Anchr. Align Bttm Edges aligns the bttm f the selected bjects t the bttm f the anchr. Align Left Edges aligns the left edges f the selected bjects t the left edge f the anchr. Align Hrizntal Centers aligns the hrizntal center f the selected bjects t the hrizntal center f the anchr. Align Right Edges aligns the right edges f the selected bjects t the right edge f the anchr. The Whitebard 187

206 Descriptin f Distributin Functins Distributin requires three r mre bjects t be selected. If fewer than three bjects are selected, the Distribute panel ptins will be grayed ut and will nt be accessible. The firstselected and the last-selected bjects are used as anchrs and the remaining bjects will be distributed between the tw anchrs in the rder selected Distribute Vertical Centers distributes the bjects between the anchrs s that the centers f the bjects are all evenly spaced. Distribute Vertical Spacing distributes the bjects between the anchrs s that the edge-t-edge spacing between the bjects is the same. Distribute Hrizntal Centers distributes the bjects between the anchrs s that the centers f the bjects are all evenly spaced. Distribute Hrizntal Spacing distributes the bjects between the anchrs s that the edge-t-edge spacing between the bjects is the same. Resizing Objects Yu can resize a single bject, multiple bjects and gruped bjects. 1. Select the bject(s) yu wish t resize. (See Using the Object Explrer.) 2. Place the cursr ver the bject s brder r crner. The cursr will change t an arrw shape. 3. Hld the muse buttn dwn while yu drag the edge r crner f the bject. When resizing multiple bjects, they will all be resized prprtinally. T keep the same prprtins when resizing, click and drag a crner f the bject r grup while hlding shift. Release the muse buttn befre releasing the shift key. Nte: Text inside cannt be resized by dragging a crner. Instead, yu can resize it by selecting it and changing the fnt prperties. (See Changing Prperties f Text Objects n page 195.) 188 The Whitebard

207 Gruping and Ungruping Objects Gruped bjects retain their size and psitin relative t each ther. The entire grup can be resized, mved arund the Whitebard, r mved frward r backward as a layer. T grup bjects: 1. Select the bjects n either the Whitebard r in the Object Explrer (see Selecting Objects n page 184). 2. D ne f the fllwing: Right-click (Cntrl-click n a Mac) n a selected bject n the Whitebard r in the Object Explrer t pen the cntext menu. Select Grup Objects. Type Ctrl+G (Cmmand-G n a Mac). A dashed bx will appear, cntaining all f the gruped bjects. The grup can be selected by clicking n any f the cntained bjects with the Selectin tl. T ungrup ne r mre grups f bjects: 1. Select the bjects n either the Whitebard r in the Object Explrer. 2. D ne f the fllwing: Right-click (Cntrl-click n a Mac) n a selected bject n the Whitebard r in the Object Explrer t pen the cntext menu. Select Ungrup Object Grups. Type Ctrl+U (Cmmand-U n a Mac). Adding r Remving Objects frm a Grup Add r remve bjects t r frm a grup using the Object Explrer (see Using the Object Explrer n page 182). T d s, select the bject(s) in the Object Explrer and drag it t the desired psitin. Tip: Remving an bject frm a grup is easier if yu drp it abve the grup, rather than belw it. T place the remved bject in frnt f the grup, drag it abve the grup and then hide the bject cmpnents by clicking the black arrw, and drag the grup abve the bject. Mving Objects t r frm the Backgrund When yu mve an bject t the Backgrund, yu cannt select it, mve it, edit it, r delete it frm within the Whitebard s wrkspace. (These functins are still accessible thrugh the Object Explrer.) T mve bjects t the backgrund: 1. Select the bjects yu wish t mve in either the Whitebard canvas r in the Object Explrer (see Selecting Objects). The Whitebard 189

208 2. Right-click (Cntrl-click n a Mac) n a selected bject t pen the cntext menu, then select Grup as Backgrund. The bjects drp the back f the Whitebard (tp f the list in the Object Explrer) and becme gruped. T mve bjects back t the fregrund: In the Object Explrer, select the bject(s) yu wish t mve the fregrund and drag them t a psitin abve r belw the backgrund grup. In the Object Explrer, select the backgrund grup and pen the cntext menu. Select Ungrup Object Grups. In the Object Explrer, select the backgrund and grup and type Ctrl+U (Cmmand-U n a Mac). Tip: T add an bject t a backgrund grup, select it in the Object Explrer and drag it t a psitin inside the backgrund grup. Mving Objects t the Frnt/Back All bjects placed n the Whitebard are layered and hence can be mved frward r backward in relatinship t each ther. They als can be mved directly t the frnt r back f all ther bjects. Nte: Mving bjects frwards and backwards is nt the same as mving bjects t the backgrund r fregrund. All bjects yu mve frwards r backwards reside in the fregrund. Yu cannt mve bjects in the backgrund. 1. Open the Whitebard cntext menu by ding ne f the fllwing: Select the bject(s) t be mved in the Whitebard and then right-click (Cntrl- Click n Mac) anywhere n the Whitebard. Right-click (Cntrl-Click n Mac) n the bjects t be mved in the Object Explrer. 2. Select ne f the fllwing ptins: Mve t Frnt mves the selected bject(s) directly t the frnt f the Whitebard Mve Frward mves the selected bject(s) ne layer clser t the frnt. Mve Backward mves the selected bject(s) ne layer clser t the back. Mve t Back mves the selected bject(s) directly t the back f the Whitebard. 190 The Whitebard

209 Cutting, Cpying and Pasting Objects in the Whitebard Cutting remves the selected bjects frm the Whitebard and places them n the clipbard. Cpying retains the selected bjects in the Whitebard and places them in the clipbard. The clipbard is verwritten whenever yu cpy r cut anther bject. Once an bject is cut r cpied, yu can paste it frm the clipbard t the same r a different Whitebard page. The last bject(s) placed in the clipbard will be the bject(s) pasted. Nte: An bject can be pasted multiple times. Each paste will be layered n tp f the last. Cpying and Cutting Objects T cpy r cut an bject, d ne f the fllwing: Select the bject(s) n the Whitebard r Object Explrer and then right-click (Cntrl-Click n Mac) n a selected bject. The Whitebard cntext menu appears. Select either Cpy r Cut. Select the bject(s) in the Whitebard r in the Object Explrer and then enter ne f the fllwing: Cpy: Ctrl+C (Cmmand-C n Mac) Cut: Ctrl+X (Cmmand-X n Mac) Nte: Participants can cut nly their wn bjects. Mderatrs can cut anyne s bjects. Pasting Objects T paste an bject frm the clipbard, d ne f the fllwing: Right-click (Cntrl-Click n Mac) anywhere n the Whitebard r Object Explrer. The Whitebard cntext menu appears. Select Paste. Click anywhere n the Whitebard r Object Explrer and then type Ctrl+V (Cmmand-V n Mac). Use the Selectin tl t repsitin the bjects n the Whitebard, if desired. Nte: Rich r plain text and images frm ther applicatins can be pasted int the Whitebard. The fllwing image frmats are supprted: bmp,.gif,.jpg,.jpeg and.png. See Lading External Cntent int the Whitebard n page 168. The Whitebard 191

210 Duplicating Whitebard Objects by Dragging and Drpping Yu can cpy a Whitebard bject in a single step by dragging and drpping the bject t a new psitin within the Object Explrer while hlding the Cntrl key (Cmmand n a Mac). Release the muse befre releasing the Cntrl (r Cmmand) key. On Windws, a plus symbl (+) appears verlaying the muse when an bject will be duplicated instead f mved. Cpying and Pasting Objects frm One Page t Multiple Pages Yu can cpy bjects n ne Whitebard page and paste them n a number f ther pages at nce using the Page Explrer. 1. Cpy the desired bjects n yur page. 2. T pen the Page Explrer, d ne f the fllwing: Select Shw Page Explrer frm the Optins menu in the Whitebard Navigatin bar in the upper right crner f the Cntent area. Type Ctrl+Shift+P (Cmmand-Shift-P n a Mac). 3. Select all the pages t which yu want t paste the bjects (see Using the Page Explrer n page 199) and right-click (Cntrl-click n a Mac) t pen the cntext menu. 4. Frm the cntext menu, select Paste Objects t Pages. Editing Text Yu can edit text in bth Simple Text and Text Editr bjects, hwever editing f Simple Text bjects is very limited. Fr infrmatin n frmatting the text, see Changing Prperties f Text Objects n page 195. Text Editr Objects T put the bject in editing mde, select the bject and then duble-click n the text bx. Yu can use mst standard text editing muse actins within the text, such as duble-clicking t select a wrd and dragging t select text. The fllwing standard text editing keybard shrtcuts can be used t perfrm functins within the text f individual ntes. 192 The Whitebard

211 Functin Windws & Linux Shrtcuts Mac OS X Shrtcuts Select all text in current text bx Ctrl+A Cmmand-A Cpy selected text Ctrl+C Cmmand-C Cut selected text Ctrl+X Cmmand-X Paste cpied text Ctrl+V Cmmand-V Delete selected text Delete, Backspace Delete Simple Text Objects Select the bject and then duble-click n the text bx. T edit a Simple Text bject that cntains a link (see Inserting External Links), hld dwn the Cntrl (Cmmand n Mac) key while duble-clicking n the text bx. Editing Object Prperties Whether yu are wrking with a single bject, multiple bjects r a gruped bject, an bject s prperties (including line width, line clr and transparency, line style, line cap style, fill clr and transparency, and fnt) can be changed. There are tw places in which yu can edit bject prperties: The Prperties Editr palette lets yu edit all the basic Whitebard bject prperties. Fr details, see The Prperties Editr n page 173 The Object Prperties dialg lets yu edit all Whitebard bject prperties, including sme nt cmmnly used, and nt available in the Prperties Editr palette. The prperties fr each bject type that can be edited nly in the Object Prperties dialg are listed belw: The Whitebard 193

212 Object Type Prperties Freehand tls Select runded r flat line caps. Text tls Nne Filled shapes Nne Select brken r slid line. Empty shapes Select runded r flat caps (fr brken strkes). Select brken r slid strkes. Select a fill clr. Select fill transparency. Line tl Select runded r flat caps. Select brken r slid line. Images and Clip art Select a strke width. Select a cap style (fr brken strkes). Select slid r brken strkes. Select transparency (applies t bth strke and image). Select strke clr. Select shw r hide strkes. T edit an bject's prperties in the Object Prperties dialg, d the fllwing: 1. Open the Object Prperties windw in ne f the tw fllwing ways: Right-click (Cntrl-Click n Mac) anywhere n the Whitebard r Object Explrer. The Whitebard cntext menu appears. Select the ptin Object Prperties Frm the Tls menu, select Whitebard, fllwed by Object Prperties. 2. Select an bject r bjects n the Whitebard r in the Object Explrer. 3. Edit the desired ptins. 4. Click OK t make the chsen edits t the Object(s) and clse the Object Prperties windw. Click Apply t make the chsen edits and leave the Object Prperties windw pen. Click Cancel t clse the Object Prperties windw withut making any changes. T cancel the changes withut clsing the dialg, simply deselect the bject(s). Within the Object Prperties dialg bx, yu can change an bject s prperties. 194 The Whitebard

213 The Object Prperties dialg cntains tabs related t each type f cntent that can be edited directly n the Whitebard: Shape, Text, Filled Shape, and Image. Depending n the bject selected, sme f the tabs will be available and thers will be grayed ut. Click n the tab fr the bject yu wish t update. The details f each tab are explained belw. Changing Prperties f a Shape Freehand shapes, empty shapes, and lines, are edited in the Shapes tab. Yu can change the line prperties (width, cap style, line style and line clr and transparency) f all these shapes and the fill clr and transparency f the Ellipses and Rectangle shapes. If the selectin cnsists f mre than ne shape, each shape will acquire the settings selected in the dialg bx. Changing Prperties f Text Objects Yu can change the clr and transparency and fnt prperties fr all text in a simple text shape r fr selected text in a text bx. Nte: Text frmatting will nt be retained if yu cpy and paste frmatted text within the same text bx, frm ne text bx t anther r int an external applicatin (e.g., Ntepad r Wrd). Changing Prperties f a Filled Shape Yu can change the fill clr and transparency fr any shape. If the selectin cnsisted f mre than ne filled shape, each filled shape will acquire the settings selected in the dialg bx. Changing Prperties f an Image r Clip Art Yu can change the image frame style, and the transparency fr any image. If the selectin cnsisted f mre than ne image, each image will acquire the settings selected in the dialg bx. The Whitebard 195

214 Deleting Objects T delete an bject frm the Whitebard, d ne f the fllwing: Select the bject(s) in the Whitebard r Object Explrer and press the Delete key. Select the bject(s) n the Whitebard r Object Explrer and then right-click (Cntrl- Click n Mac) anywhere n the Whitebard r Object Explrer. The Whitebard cntext menu appears. Select Delete. Nte: Participants cannt delete bjects created by thers nly their wn. Mderatrs can delete all bjects. T delete all fregrund bjects, use the Clear Page cmmand. See Clearing the Page belw. Cautin: Deletin is permanent and cannt be undne s bjects cannt be restred nce deleted. Clearing the Page T delete all fregrund bjects frm the Whitebard at nce, click n the Clear Page cmmand in the Whitebard Actin bar. When prmpted, click Yes t cnfirm that yu want t clear the entire page. Cautin: Clearing the page cannt be undne s bjects cannt be restred nce cleared. Creating a Backgrund T add interest and functin t yur Whitebard pages, yu can create backgrund images fr them. This can be dne in tw ways: 196 The Whitebard

215 Insert a Clip Art backgrund image (see Inserting a Clip Art Backgrund Image n page 177). This image cannt be edited r mved like bjects. Send fregrund bjects t the backgrund (see Mving Objects t r frm the Backgrund n page 189). These bjects can be edited and mved, but nly thrugh the Object Explrer. Shwing Pages Viewed by Participants Mderatrs can view a windw indicating the page that each Participant is currently viewing. T shw the pages currently being viewed by Participant(s): 1. In the Participants list, select the desired Participants. 2. In the Tls menu, select Whitebard, fllwed by Shw Participant Page Names This ptin des nt appear if n Participants are selected. 3. The Pages Viewed by Participants windw appears displaying the list f Participants that yu highlighted in the Participants list and the name f the Whitebard page they are currently viewing. T g directly t the page a Participant is viewing, right-click (Cntrl-Click n Mac) n the page and select G T <Page Name>. Wrking with Whitebard Pages As a Mderatr, yu can add Whitebard pages, rganize pages hierarchically int grups, mve pages between rms and grups, change page prperties and delete pages. Yu als can navigate freely between all pages and prtect, print and save the Whitebard. Whitebard Rms and Grups The Whitebard cnsists f varius areas that are visible in the Page Explrer. By default, yu will see the Main rm and yur wn private wrk area. The Whitebard 197

216 1. Breakut Rms 2. Main Rm 3. Page Grups 4. Private Wrk Area The Main Rm When yu first jin a sessin, it will have ne blank Whitebard page in the Main Rm. This wrk area is public and available t all sessin attendees. Nte: One blank page is the default, hwever, there may be mre pages if the sessin was cnfigured with a pre-laded Whitebard presentatin. Private Wrk Area Each sessin attendee has their wn private wrk area (Wrk Area <User Name>) with ne blank page. N ne else in the sessin, including Mderatrs, can view anther's private wrk area. Mderatrs can use their wn private wrk area at any time. Participants can use their wn private wrk areas nly when they have been granted the page navigatin permissin by the Mderatr. 198 The Whitebard

217 Page Grups Mderatrs can rganize pages int distinct tpics r presentatins by creating page grups. Page grups can be inside r utside f a rm and can be nested within ther page grups. Breakut Rms When a Mderatr creates a new breakut rm, it is created with ne blank Whitebard page. The breakut rm and its pages are accessible t all Mderatrs and thse Participants wh have been mved int the breakut rm. Using the Page Explrer The Page Explrer is a windw that lists all yur Whitebard pages and enables yu t easily navigate thrugh and manage the pages. Nte: Only Mderatrs can perfrm page management functins in the Main rm and breakut rms. Participants can manage pages nly in their wn private wrk areas. They can, hwever, cpy pages frm the Main rm r breakut rm t their private wrk areas. T pen the Page Explrer, d ne f the fllwing: Select Shw Page Explrer frm the Optins menu in the Whitebard Navigatin bar in the upper right crner f the Cntent area. Type Ctrl+Shift+P (Cmmand-Shift-P n a Mac). Nte: The Page Explrer pens autmatically when yu lad a file int the Whitebard. Page navigatin functins are perfrmed thrugh the Navigatin bar a the tp f the Page Explrer (see Navigating Between Pages n page 202) and pages can be mved by dragging and drpping them (see Rearranging and Duplicating Pages n page 202). Page management functins are dne thrugh the Page Explrer cntext menu. The Whitebard 199

218 Yu can perfrm the fllwing functins using the cntext menu: Cut, Cpy, Paste and Delete pages (see Cutting, Cpying, Pasting and Deleting Pages n page 209) Select all pages in a rm r page grup (see Selecting All Page Peers n page 214) Cpy pages t breakut rms r the Main rm (see Cpying Pages t Breakut Rms n page 215) Empty the clipbard (see Emptying Clipbard n page 213) Edit Page Prperties (see Editing Page Prperties n page 213) Create new page grups (see Creating Whitebard Page Grups n page 208) Create new pages (see Creating New Blank Pages n page 206) Lad Whitebard, PwerPint and image files (see Lading Cntent thrugh the Lad File Dialg n page 169) Save the Whitebard (see Saving Whitebard Pages n page 217) Mve t the selected page (see Navigating Between Pages n page 202) Paste bjects cpied frm ne page t mulitple ther pages (see Cpying and Pasting Objects frm One Page t Multiple Pages n page 192) Selecting Pages in the Page Explrer Yu can select ne r mre pages in the Page Explrer. Once yu have dne s, yu can perfrm peratins n the pages by pening the cntext menu with a right-click (Cntrl-click n a Mac), selecting Selected Pages and then selecting the desired functin. 200 The Whitebard

219 T select pages, d the fllwing: T select a single page, click n the page. T select multiple pages, hld dwn Cntrl (Cmmand n Mac) as yu click n pages, r hld the Shift key t select tw pages and all pages between them. T select all f the pages in a rm r page grup, right-click (Cntrl-click n a Mac) n a page in the desired rm r page grup, select Selected Pages frm the cntext menu and then chse Select All Page Peers. (Fr further details, see Selecting All Page Peers n page 214.) Viewing Thumbnails Mderatrs can cnfigure pages in the Explrer windws (Page Explrer, Object Explrer and the Select Page(s) dialg) t be displayed as either thumbnails r as icns. When the Mderatr cnfigures thumbnails, it changes the display fr everyne in the sessin. Thumbnails are turned n by default. The functinality available in Explrer windws (such as cpying, pasting, dragging/drpping, etc.) is identical in bth views. Nte: Blackbard Cllabrate web cnferencing will remember the thumbnail setting if yu leave and rejin the same sessin. T turn ff thumbnails, pen the Tls menu and select Whitebard, then uncheck Shw Thumbnails in Explrer Windws. T turn thumbnails back n, re-check Shw Thumbnails in Explrer Windws. The Whitebard 201

220 Rearranging and Duplicating Pages Pages can be rearranged and cpied using the Page Explrer. Participants can rearrange pages nly in their wn private wrk areas. Mderatrs can rearrange any pages. T mve a page, simply select and drag the page(s) t the desired psitin. T duplicate a page, hld dwn the Cntrl key (Optin n Mac), click n the page which yu want t cpy, and drag it t the psitin where yu wuld like place the duplicate. Release the muse befre releasing the Cntrl key. (If yu release Cntrl first, yu will end up mving the riginal page rather than cpying it.) A plus (+) symbl verlaying the muse cursr indicates that the page will be cpied instead f mved. Dragging/Drpping Pages t Other Applicatins Yu can cpy an entire Whitebard page int anther applicatin by dragging the page frm the Page Explrer. The page will be inserted as a single image int the ther applicatin. Navigating Between Pages T navigate between pages, yu can use the Whitebard navigatin bar, the Tls menu, the Page Explrer (see Using the Page Explrer n page 199) r the Page Up and Page Dwn keys n yur keybard. By default, Participants can navigate between pages in the Main rm r mve t their wn private wrk areas nly if a Mderatr gives them permissin t d s (by turning ff the Fllw ptin). By default, Participants can mve freely in a breakut rm but a Mderatr can take that navigatin permissin away (by turning n the Fllw ptin). Fr details n setting Whitebard navigatin permissins, see The Fllw Optin n page 204. Nte: If a Mderatr mves t their wn private wrk area while the Fllw ptin is n, Participants are left n the last public page that the Mderatr viewed. Nte: If the Whitebard is prtected, Participants will nt see the Navigatin bar and will nt be able t navigate between any pages anywhere. (See Prtecting the Whitebard n page 216.) T mve t the next page: In the Whitebard Navigatin bar r Page Explrer, click the Next Page buttn. In the Tls menu, select Whitebard fllwed by G t Next Page. Enter Alt + Page Dwn (Optin-Page Dwn n Mac). If fcus is n the G t Page menu f the Navigatin bar, press the Dwn Arrw. 202 The Whitebard

221 T mve t the previus page: In the Whitebard Navigatin bar r Page Explrer, click the Previus Page buttn. In the Tls menu, select Whitebard fllwed by G t Previus Page. Enter Alt + Page Up (Optin-Page Up n Mac). If fcus is n the G t Page menu f the Navigatin bar, press the Up Arrw. T mve t any page that is nt adjacent t anther, in the Page Explrer, duble-click n the desired page r right-click (Cntrl-click n a Mac) n the page and select G t Page frm the cntext menu. Using the Whitebard Navigatin Bar The Whitebard Navigatin bar is a tlbar cntaining cntrls that enable yu t mve between rms and pages within thse rms. It is lcated in the upper right crner f the Cntent area whenever the Page Explrer is nt pen. 1 Previus Page buttn 5 Fllw ptin 2 Next Page buttn 6 Explre Mde buttn 3 G t Page menu 7 Navigatin Optins menu 4 Page Cunter When the Page Explrer is pen, the Navigatin bar is lcated at the tp f the Page Explrer windw. Use the Next Page buttn and Previus Page buttn t mve within the current rm r page grup. T g t a different rm r grup, duble-click n the page r navigate t it using the G t Page menu. Use the G t Page menu t select and mve t a particular page. When yu mve t a private page r a page belnging t a different rm, r have Explre Mde activated, ther Participants will remain n their current page. The Whitebard 203

222 The Page Cunter reflects the psitin f the current page within its page grup. As a Mderatr, yu can turn the Page Cunter n and ff. Fr details, see Using the Page Cunter n page 204. The Fllw ptin lets yu cntrl whether r nt thers in the sessin will "fllw" yu as yu navigate thrugh pages in the Whitebard. By default, it is enabled in the Main rm and disabled in breakut rms. Fr mre infrmatin, see The Fllw Optin belw. Explre Mde enables a Mderatr t navigate t ther pages while leaving Participants n the current page when Explre Mde was activated. Fr mre infrmatin, see Explre Mde n the facing page. The Navigatin Optins menu cntains a menu item t hide the Page Explrer. Fr mre infrmatin, see Using the Page Explrer n page 199. Using the Page Cunter The Page Cunter helps yu keep track f which page yu are at relative t the thers within the page grup yu are viewing. Fr example, if yur Whitebard cnsists f the pages listed in the Page Explrer t the right, the fllwing page cunts wuld be displayed: The cunt f Grup 2-2 is 2/3 since it is the secnd f three pages in Grup 2. The cunt f Page 2 is 2/2 since it is the secnd f tw pages within the Main rm. As a Mderatr, yu can specify wh (if anyne) will see the Page Cunter. Frm the Tls menu, select Whitebard fllwed by Shw Page Cunt and select ne f the three ptins: Shw t All, Shw t Mderatrs Only (default) and Disable Page Cunt. The Fllw Optin Whitebard navigatin permissins are cntrlled by the Fllw ptin, which lets yu cntrl whether thers in the sessin will "fllw" yu as yu navigate thrugh pages in the Whitebard r thers are free t mve between pages in their current rm r their private wrk areas. By default, it is enabled in the Main rm and disabled in breakut rms. Nte: This default is set by the sessin creatr in the sessin scheduling server. 204 The Whitebard

223 Enable Fllw when yu want Participants in yur current rm (Main r breakut) t view the same page as yu are viewing presumably the page frm which yu are instructing. Disable Fllw when yu want yur Participants t wrk n (r just view) different Whitebard pages in the current rm r in their private wrk areas. When Fllw is disabled, the Whitebard Navigatin bar and full Actin bar will appear t Participants s they can freely mve between pages in their current rm r t their private wrk areas. When yu disable Fllw, the Participants (and ther Mderatrs) will see a red brder arund their cntent area a visual indicatin that they are free t ram. When yu re-enable Fllw, thers will be brught t the page yu are n currently. (If anther Mderatr re-enabled Fllw, everyne will be returned t the page that Mderatr is n.) Nte: If the Whitebard is prtected, Participants will nt be able t navigate between pages anywhere, including t their private wrk areas. (See Prtecting the Whitebard n page 216.) T enable r disable Fllw, simply check r uncheck the ptin's bx. Explre Mde Explre Mde permits yu t navigate thrugh Whitebard pages withut mving ther sessin attendees t thse pages. Use Explre Mde when yu want t lck thers' view n yur current Whitebard page while yu view different pages. T initiate Explre Mde, d ne f the fllwing: Frm the Tls menu, select Whitebard and then Use Explre Mde. Click n the Explre buttn in the Navigatin bar. T exit Explre Mde, just repeat the prcess. When yu exit Explre Mde, yu will be returned t the same page the ther sessin attendees are n basically acting as a bkmark t bring yu back t the page yu left befre yu began explring. Hwever, if anther Mderatr mved t a different page, yu will g t that page. Tip: T shw thers in the same rm a page t which yu have ramed (in that rm), disable and re-enable the Fllw ptin. If yu ramed t a page in a breakut rm, Fllw will autmatically be disabled s yu will just have t re-enable it. The Whitebard 205

224 Creating New Blank Pages All new Blackbard Cllabrate web cnferencing sessins cntain at least ne Main rm page and ne private wrk area page fr each sessin attendee. (Additinal pages may als have been preladed by the sessin creatr.) Yu can add mre pages using the New Page buttn in the Whitebard Actin Bar r in the Create New Pages dialg, where yu can set further page ptins. T create a single new blank page, click New Page n the Whitebard Actin bar. This creates a single new blank page after the page yu are currently n and directly takes yu t that page. Nte: If yu have the Fllw ptin turned n and are nt in Explre Mde, all thers in the same rm as yu will als g t the new page. T create multiple pages r pages with mre ptins, fllw the steps belw: 1. Open the Create New Pages dialg in ne f the fllwing ways: In the File menu, select New, fllwed by Whitebard Page. In the Page Explrer, right-click (Cntrl-click n the Mac) n a page r page grup. Select New frm the cntext menu, fllwed by Whitebard Page Enter Ctrl+N (Cmmand-N n the Mac) and select Whitebard Page in the New dialg. 2. Under Page Lcatin, select a psitin fr the new page(s) relative t the current page. Nte: If the dialg was pened thrugh the Page Explrer, current page refers t the selected page in the Page Explrer rather than the currently viewed page. 206 The Whitebard

225 3. Under Page Size, select r specify a canvas size. Yu can size yur pages fr a specific mnitr reslutin r yu can specify the width and height in pixels. If yu select Mnitr Reslutin, use the drp-dwn menu t chse the apprpriate reslutin frm the list. The default screen reslutin is 1280 x 1024 pixels. If yu select Canvas Size, enter the Width and Height in the text bxes prvided. Each f the Mnitr Reslutin ptins has a crrespnding Canvas Size they are just tw ways f expressing the same thing. These ptins can be used interchangeably. 4. Under Page Number and Names, enter a number (up t a maximum f 99) in the Number f new pages text bx. Click in the list f pages (belw the text bx) t see the new nes added. Each page will have a number alng with a default Page Name, fr example Public Page Optinally, edit the name f each page by duble-clicking n the default name in the Page Name clumn and typing a new name. 6. Click OK. The pages are added sequentially in the psitin selected in Step 2. Nte: If multiple pages frm multiple rms r page grups were selected in the Page Explrer, pages will be added in the selected psitin in relatin t each f them. Fr example, if yu had tw page grups selected and entered 1 fr Number f new pages, tw pages are created, ne in each grup. If the Number f new pages was 2, fur pages wuld be created, etc. The Whitebard 207

226 Hw New Pages are Named The default names f new pages are as fllws: If inserted in the Main rm, the page will be called Public Page X. If inserted in yur private wrk area, the page will be called Private Page X. If inserting a public page and a private page simultaneusly (by selecting bth a public page and a private page in the Explre Pages dialg befre creating a new page), the new pages bth will be called Page X. As yu add mre pages, the page numbers in the page names are incremented by 1. The numbers dcument the rder the page was added, nt the psitin in which it was added. If yu delete a page (fr example Private Page 3) and then added anther new page, the number f the newest page will still be incremented by 1 including the deleted page (will be Private Page 4, nt Private Page 3), as depicted in the example n the right. Creating Whitebard Page Grups Yu can rganize yur Whitebard pages int grups that represent different tpics r separate presentatins. 1. Open the Create New Page Grup dialg bx by ding ne f the fllwing: Frm the File menu, select New fllwed by Whitebard Page Grup. Frm the Tls menu, select Whitebard fllwed by Explre Pages, r frm the Whitebard cntext menu select Explre Pages, r press Ctrl+Shift+S (Shift-Cmmand-S n Mac). The Page Explrer appears. Select a page frm the list and then right-click (Cntrl-Click n Mac) n the selected page. Frm the cntext menu, select New fllwed by Whitebard Page Grup. Enter Ctrl+N (Cmmand-N n Mac). The New dialg pens. Select Whitebard Page Grup and click n New. 208 The Whitebard

227 2. Enter a name fr the page grup in the text bx and click OK. The new page grup will be created with ne blank page. Cutting, Cpying, Pasting and Deleting Pages Yu can cut, cpy, paste, and delete pages frm the Whitebard. In the Page Explrer, yu als can duplicate pages (see Rearranging and Duplicating Pages n page 202). Cutting Pages Cutting a Whitebard page remves the page frm its rm r grup and places it in the clipbard. The clipbard is verwritten whenever yu cut r cpy anther page. T cut a Whitebard page, d ne f the fllwing: With the Navigatin tlbar, navigate t the page yu wish t cut and then right-click (Cntrl-Click n Mac) n the Whitebard canvas t pen the cntext menu. Select Current Page fllwed by Cut. In the Page Explrer, select the page(s) yu wish t cut and right click (Cntrl-Click n Mac) t pen the cntext menu. Select Selected Pages and then select Cut. In the Page Explrer, select a page r pages and enter Ctrl+X (Cmmand-X n a Mac). Yu can nw paste the cut page(s). The Whitebard 209

228 Cpying Pages Cpy Page places a duplicate f the selected page in the clipbard. The clipbard is verwritten whenever yu cpy r cut anther page. T cpy a page, d ne f the fllwing: Using the Navigatin tlbar, navigate t the page yu wish t cpy and then right-click (Cntrl-Click n Mac) n the Whitebard canvas t pen the cntext menu. Select Current Page and then chse Cpy. In the Page Explrer, select the page(s) yu wish t cpy and then right-click (Cntrl- Click n Mac) t pen the cntext menu. Select Selected Pages and then select Cpy. In the Page Explrer, select the page(s) yu wish t cpy and enter Ctrl+C (Cmmand-C n a Mac). Yu can nw paste the cpied page(s). Pasting Pages Yu must have previusly cut r cpied a page t have placed it in the clipbard. The last page(s) placed in the clipbard will be the page(s) that will be pasted. When pasting, yu must identify ne r mre "target" pages in relatin t which yu want t paste the cpied r cut page(s). If yu identify mre than ne target page (e.g., three), the page(s) in the clipbard will be pasted nce fr each target page (e.g., in three places). T paste a page, d ne f the fllwing: Using the Navigatin tlbar, navigate t the target page and then right-click (Cntrl- Click n Mac) n the Whitebard canvas t pen the cntext menu. Select Current Page, fllwed by Paste and then select a psitin fr the page. The ptins are After, Befre and At End. In the Page Explrer, select ne r mre target pages r grups and then right-click (Cntrl-Click n Mac) t pen the cntext menu. Select Selected Pages, select Paste, and then select a psitin fr the pages. The ptins are After, Befre and At End. If the pages in multiple page grups are selected, the page(s) in the clipbard will be pasted nce t each rm r grup. In the Page Explrer, select ne r mre target pages r grups and enter Ctrl+V (Cmmand-V n a Mac). The page(s) appear after the currently selected page(s) r at the end f the selected grups. If multiple pages r grups are selected, the page(s) in the clipbard will be pasted nce t each rm r grup. The page(s) appears in the selected psitin. 210 The Whitebard

229 Deleting Pages T delete a page permanently, d ne f the fllwing: Using the Whitebard Actin bar, navigate t the page yu wish t delete and click Delete Page in the Whitebard Actin bar. Using the Navigatin tlbar, navigate t the page yu wish t delete and right-click (Cntrl-Click n Mac) n the Whitebard t pen the cntext menu. Select Current Page and then Delete. In the Page Explrer, select the page(s) yu wish t delete and press the Delete key. In the Page Explrer, select the page(s) yu wish t delete and then right-click (Cntrl- Click n Mac) t pen the cntext menu. Select Selected Pages and then Delete. Yu will be prmpted t cnfirm whether r nt yu want t delete the page and its cntents. Click Yes t cmplete the deletin. Cutting, Cpying, Pasting and Deleting Page Grups Yu can cut, cpy, paste, and delete page grups frm the Page Explrer. These peratins are basically the same as thse perfrmed n pages, with sme differences in Pasting Page Grups n next page. Cutting Page Grups T cut a Whitebard page grup, d ne f the fllwing: Frm the Page Explrer, select the grup yu wish t cut and right click (Cntrl-Click n Mac) t pen the cntext menu. Select Selected Pages and then select Cut. Frm the Page Explrer, select a page grup r grups and enter Cntrl-X (Cmmand-X n a Mac). Yu can nw paste the cut grup(s). The Whitebard 211

230 Cpying Page Grups T cpy a page grup, d ne f the fllwing: Frm the Page Explrer, select the grup yu wish t cut and right click (Cntrl-Click n Mac) t pen the cntext menu. Select Selected Pages and then select Cpy. Frm the Page Explrer, select a page grup r grup and enter Cntrl-X (Cmmand-X n a Mac). Yu can nw paste the cpied Grup(s). Pasting Page Grups Yu must have previusly cut r cpied a page grup t have placed it in the clipbard. The last grup(s) placed in the clipbard will be the grup(s) that will be pasted. When pasting, yu must identify ne r mre "target" pages (r grups) in relatin t which yu want t paste the cpied r cut grup(s). If yu identify mre than ne target page (e.g., three), the grup(s) in the clipbard will be pasted nce fr each target page (e.g., in three places). T paste a page grup, d ne f the fllwing in the Page Explrer: Select ne r mre target pages r grups and then right-click (Cntrl-Click n Mac) t pen the cntext menu. Select Selected Pages, select Paste, and then select a psitin fr the pages. The ptins are After, Befre and At End. The page(s) appears in the selected psitin. Select ne r mre target pages r grups and enter Ctrl+V (Cmmand-V n a Mac). The grup(s) appear after the currently selected page(s) r at the end f the selected grups. Deleting a Page Grup T delete a page grup permanently, d ne f the fllwing in the Page Explrer: Select the page grup(s) yu wish t delete and and press the Delete key. Select the page grup(s) yu wish t delete and then right-click (Cntrl-Click n Mac) t pen the cntext menu. Select Selected Pages and then Delete. 212 The Whitebard

231 Yu will be prmpted t cnfirm whether r nt yu want t delete the page grup and its cntents. Click Yes t cmplete the deletin. Emptying Clipbard The Empty Clipbard feature remves the last cpied page frm the clipbard. Nte: Yu d nt need t use this cmmand t clear yur clipbard when cpying r cutting anther page since the clipbard is autmatically verwritten. T empty the page clipbard, d ne f the fllwing: Right-click (Cntrl-Click n Mac) n the Whitebard canvas t pen the cntext menu. Select Current Page fllwed by Empty Page Clipbard. In the Page Explrer, select Selected Pages and then select Empty Clipbard. Editing Page Prperties Yu can edit the prperties f yur current page in the Edit Page Prperties dialg. T pen the Page Prperties dialg, d ne f the fllwing: With the Navigatin tlbar, navigate t the desired page and then right-click (Cntrl- Click n Mac) n the Whitebard canvas t pen the cntext menu. Select Current Page fllwed by Page Prperties In the Whitebard, navigate t the page yu wish t edit. Frm the Tls menu, select Whitebard and then chse Page Prperties In the Page Explrer, select the page yu wish t edit and right click (Cntrl-Click n Mac) t pen the cntext menu. Select Selected Pages and then select Page Prperties The Whitebard 213

232 Frm the Page Prperties dialg yu are able t change the fllwing: Page Size: Yu can size yur pages fr a specific mnitr reslutin r yu can specify the width and height in pixels. If yu select Mnitr Reslutin, use the drp-dwn menu t chse the apprpriate reslutin frm the list. The default screen reslutin is 1280 x 1024 pixels. If yu select Canvas Size, enter the Width and Height in the text bxes prvided. Each f the Mnitr Reslutin ptins has a crrespnding Canvas Size they are just tw ways f expressing the same thing. These ptins can be used interchangeably. Page Names: Duble click n the page name in the Page Names list t enable editing, type yur new name and click OK. Selecting All Page Peers The cmmand Select All Peers will select all the pages in the current rm r grup. This functin is useful if yu want t perfrm peratins n all pages in a rm r grup at nce. It is different frm selecting the rm r grup because the peratins perfrmed n the pages will nt affect the rm r grup (e.g., if yu delete all the pages in a grup, the grup will remain). 1. Select ne r mre pages in the Page Explrer and then right-click (Cntrl-Click n Mac) n a selected page. The cntext menu appears. Nte: If yu select pages in tw r mre rms r grups, Select All Peers will select all pages in thse rms and grups. 2. Select Selected Pages and then select the cmmand Select All Peers. 214 The Whitebard

233 In the Page Explrer, all page peers will be selected. Yu can nw d peratins like cpy and paste all the pages r delete all the pages. Cpying Pages t Breakut Rms Mderatrs can cpy Whitebard pages in the Main rm r their private wrk areas t all r selected breakut rms. (Participants cannt perfrm this functin.) Nte: Mderatrs als can cpy pages frm breakut rms t the Main rm. Fr details, see Cpying Pages t the Main Rm n page Mve t the page which yu wuld like t cpy t a breakut rm r select the page(s) t cpy in the Page Explrer. 2. If the page t be cpied is als the page currently in the Whitebard, d ne f the fllwing: In the Tls menu, select Whitebard fllwed by Cpy Page t Breakut Rms Right-click (Cntrl-Click n Mac) n the Whitebard and, frm the cntext menu, select Current Page fllwed by Cpy Page t Breakut Rms If the page is nt the current page, r if multiple pages are t be cpied, d the fllwing: Right-click (Cntrl-Click n Mac) n a selected page in the Page Explrer and, frm the cntext menu, select Selected Pages fllwed by Cpy Page t Breakut Rms. The Cpy Main Rm Pages dialg pens. The Whitebard 215

234 3. Select the breakut rms t which yu wuld like t cpy the page(s). By default, all existing breakut rms are selected. Tip: If yu have a large number f breakut rms but want t cpy yur pages t nly a few, click n the Nne buttn t deselect all the breakut rms and then select the few desired rms. 4. Click n the Cpy buttn. The page(s) are added t each breakut rm befre all ther pages in thse rms, and participants in each rm are autmatically mved t the first cpied page. Prtecting the Whitebard The Whitebard can be prtected s that all attendees in yur sessin (including yurself) will nt be able t save r print the pages (including when discnnected frm the sessin). Als, when the Whitebard is prtected, Participants will nt see the Navigatin bar and will nt be able t navigate between pages, even if yu have turned the Fllw ptin ff (see The Fllw Optin n page 204). T prtect the Whitebard, pen the Tls menu and select Whitebard fllwed by Prtect Whitebard. A red brder appears arund the Whitebard t indicate that it is prtected. Nte: When yu lad a prtected Whitebard file (*.wbp), all the Whitebard pages in all the rms will be marked as prtected. This is als the case fr breakut rms. T un-prtect the Whitebard pages, pen the Tls menu, select Whitebard and de-select Prtect Whitebard. 216 The Whitebard

235 Saving Whitebard Pages Yu can save the Whitebard pages in Blackbard Cllabrate web cnferencing in the fllwing frmats: WBD File When Whitebard pages are saved as a Whitebard file (.wbd), they are saved as ne file that can nly be imprted and reviewed in a Blackbard Cllabrate sessin. WBP File When Whitebard pages are saved as a Prtected Whitebard file (.wbp), they are saved as ne file that can nly be imprted and reviewed in a Blackbard Cllabrate sessin. These files are prtected and cannt be printed, saved, r edited unless the Mderatr remves the prtectin flag (by selecting Tls, then Whitebard, and deselecting the cmmand Prtect Whitebard). PDF File When Whitebard pages are saved as a PDF file (.pdf), they are saved as ne file and can be reviewed utside f the Blackbard Cllabrate envirnment. PNG File When Whitebard pages are saved as PNG files (.png), each page is saved as a separate image and can be laded individually nt the Whitebard as an image r used in an graphics editr applicatin. T save all r part f the Whitebard, d the fllwing: 1. If yu want t save all pages in a rm r grup, navigate t that rm r grup. If yu want t save a single page, navigate t that page. (See Navigating Between Pages n page 202.) 2. Open the Select Pages dialg by ding ne f the fllwing: Frm the File menu, select Save fllwed by Whitebard In the Page Explrer, select the page(s) and/r Grup(s) yu wish t save and then right-click (Cntrl-Click n Mac) t pen the cntext menu. Select Save Type Ctrl+S (Cmmand-S n Mac). The Save dialg appears. Select Whitebard and click n Save. The Whitebard 217

236 3. Chse whether yu want t save All Pages in yur current rm r grup, nly the Current Page r Selected Pages. If yu chse Selected Pages, a list f pages in the Whitebard appears. Select the page(s) yu wish t save. Use Shift r Cntrl (same n Mac) t select multiple pages. Then click OK. 4. Frm the Save Whitebard dialg, navigate t and pen the file flder in which yu want t save the Whitebard. 5. Type a file name in the File name text bx. 6. Scrll thrugh the Files f type drp-dwn menu and chse the file frmat. 7. Click Save t save the file and clse the Save Whitebard dialg bx. Printing Whitebard Pages Yu can print individual pages, multiple selected pages and all the pages in a rm rgrups. 1. If yu want t print all pages in a rm r grup, navigate t that rm r grup. If yu want t print a single page, navigate t that page. (See Navigating Between Pages n page 202.) 2. Open the Select Pages dialg by ding ne f the fllwing: Frm the File menu, select Print and then chse Whitebard Enter Ctrl+P (Cmmand-P n Mac). The Print dialg appears. Select Whitebard and click n Print. 3. Chse whether yu want t print All Pages in yur current rm r grup, nly the Current Page r Selected Pages. If yu chse Selected Pages, a list f pages in the Whitebard appears. Select the page(s) yu wish t print. Use Shift r Cntrl (same n Mac) t select multiple pages. Then click OK. 4. The Page Set-up dialg bx pens. Specify yur preferences and click OK. Nte: If the Whitebard is prtected, n ne, including the Mderatr, can print any pages. 218 The Whitebard

237 Setting Whitebard Permissins fr Participants There are tw types f Whitebard permissins: The Whitebard Tls Permissin allws Participants t use the Whitebard drawing tls. It is the primary Whitebard permissin (managed thrugh the Participants list) and therefre simply referred t as the "Whitebard permissin". The Whitebard Page Navigatin Permissin allws Participants t mve between Whitebard pages. It is a secndary permissin that is managed by an ptin in the Whitebard Navigatin bar. Whitebard Tls Permissin By default, Participants may be granted the permissin t use Whitebard tls. Hwever, yu may want t turn that permissin ff when yu dn t want Participants t be able t alter the cntent yu are presenting. When yu remve the Whitebard tls permissin, the Participant s Tls palette will disappear preventing Participants frm entering cntent in the wrkspace. The Whitebard permissin is included in the default set f Glbal permissins s all Participants are granted the permissin t use the Whitebard tls upn jining the sessin. (Permissins must be turned n when the sessin is scheduled. Fr mre infrmatin n cnfiguratin f Glbal permissins during sessin creatin, see Understanding Permissins n page 51.) The Whitebard permissin des nt enable Participants t create and manage pages. It is primarily a permissin t create and manage bjects. There may be times when yu want t turn the Whitebard permissin ff such as when yu want t eliminate distractins and fcus the Participants attentin n the infrmatin yu are presenting. When yu remve the Whitebard permissin frm Participants, the Tls Palette is remved frm their Whitebard cntent areas. Participants will always be able t view Whitebard pages. They will als be able t Save and Print Whitebard pages as lng as they are nt prected. See Prtecting the Whitebard n page 216 T remve the Whitebard permissin frm all Participants at nce, deselect Whitebard in the Glbal Optins menu r click n the Whitebard glbal permissin icn at the tp f the Participants list. T remve the Whitebard permissin frm an individual Participant, deselect Whitebard in their Participant Optins menu. The Whitebard 219

238 Fr further details, see Granting and Revking Permissins t and frm Participants n page 55. Whitebard Page Navigatin Permissin By default, Participants cannt navigate t Whitebard pages in the Main rm nly in breakut rms. The Whitebard Page Navigatin permissin can be set s Participants can independently mve t Whitebard pages r t their private wrk areas. T give Participants this permissin, disable the Fllw ptin in the Whitebard Navigatin bar. Fr details, see The Fllw Optin n page 204. Custmizing Clip Art Cllectins Blackbard Cllabrate web cnferencing ffers yu the ability t custmize and add images t thse available in the Clip Art library frm the Clip Art tl in the Whitebard tlbar. A set f images can be saved as a cllectin and any number f clip art cllectins can be created and can be laded each time yu jin Blackbard Cllabrate web cnferencing The Clip Art Cllectins dialg lists all the clip art cllectins that are available. Organizing the Clip Art Library The clip art cllectins that are available t use with the Whitebard must be laded int the Clip Art library and then selected t appear. T view and/r mdify the cllectins that have already been added t the library, d the fllwing: 1. Frm the Tls menu, select Whitebard, fllwed by Manage Clip Art Cllectins The Clip Art Cllectins dialg bx appears. 2. Place a check mark in the bx t the left f the cllectins that yu want t appear in the Clip Art library. 3. Click Dne t clse the dialg. Clip Art cllectins selected in this windw will be laded each time yu jin a Blackbard Cllabrate web cnferencing sessin frm this cmputer. Cllectins withut a checkmark are disabled. 220 The Whitebard

239 Creating New Clip Art Cllectins T create a new clip art cllectin, d the fllwing: 1. Open the Create/Edit Clip Art Cllectins dialg by ding ne f the fllwing: Frm the Tls menu, select Whitebard, fllwed by Create/Edit Clipbard Cllectins Frm the Manage Clip Art cllectins dialg, click the Create/Edit Cllectin buttn. The Create/Edit Clip Art Cllectins dialg pens. 2. Click n the New Cllectin buttn in the Create/Edit Clip Art Cllectins dialg t display a blank cllectin file template. 3. Enter the title f the cllectin in the Cllectin Title: text bx (highlighted in pink). The Whitebard 221

240 4. Click n the Add Image t Cllectin buttn t lad a new image int the cllectin. Use the perating system's dialg t select the files t lad. When lading multiple images, they can be laded in the rder that they are selected, in alphabetical r in alphanumeric rder. Alphanumeric srts first by number (1, 2, 3, etc.) and then by text (a, b, c, etc.). The images appear in the list. 5. Fr every image, the Tl Tip Text t display fr file clumn will shw the name f the image. Yu may edit the names by duble-clicking in the text bx and entering the name. 6. Re-rder the images by clicking n either the up buttn t mve the image up r clicking n the dwn buttn t mve the image dwn. Yu can als delete the image by clicking n the Delete Image buttn. 7. Yu can add an existing cllectin int the current cllectin by clicking n the Add Cllectin buttn. This will add the cllectin t the existing set and will appear as a new tab in the current cllectin. 8. Once yu have entered the images, click n the Save Cllectin buttn t save the cllectin(s) t a new file. 9. Click Clse t exit this windw. The new cllectin will nw appear n the Clip Art Cllectins dialg bx. 222 The Whitebard

241 Adding a Clip Art Cllectin t the Library T add a specified Clip Art cllectin t the Clip Art Library, d the fllwing: 1. Frm the Clip Art Cllectins dialg bx, click n the Add Cllectin buttn in the tl bar. The Brwse fr Cllectins Files t Use dialg bx appears. 2. Navigate t the flder cntaining the clip art cllectin file and select the file frm the list. 3. Click Open t lad the cllectin and dismiss the dialg bx. The Clip Art cllectin is laded int the Clip Art library and appears in the Clip Art Cllectins dialg bx. Remving Clip Art Cllectins frm the Library 1. T remve a custmized Clip Art cllectin frm the Clip Art Library, d the fllwing: 2. Frm the Clip Art Cllectins dialg bx, select the cllectin t be deleted and then click n the Delete Cllectin buttn. This buttn is deactivated if there are n userimprted clip art cllectins available. The Remve User Cllectins Cnfirmatin dialg bx appears. 3. Click OK t remve the Clip Art cllectin frm the library. Nte: Yu cannt remve the default Cllectins, nly turn them ff. Editing, Deleting, and Merging Custmized Clip Art Cllectins T edit a custmized Clip Art cllectin file (yu can't edit the default cllectin), lad the file in ne f the fllwing methds: 1. Frm the Tls menu, select Whitebard, fllwed by Manage Clip Art Cllectins The Clip Art Cllectins dialg bx pens. 2. Select the Cllectin file t be edited. 3. Click the Edit Cllectin buttn. The Create/Edit Clip Art Cllectins dialg pens. The Whitebard 223

242 1 New cllectins buttn. Click t create a new cllectin in the current file. 2 3 Lad cllectin file buttn. Click t lad a cllectin frm the cmputer. Save cllectins buttn. Click t save a cllectin 4 Save t specified file buttn. Click t save the currently pen cllectins as a new file. 5 Delete cllectin buttn. Click t delete the current cllectin frm the file. 6 Add cllectins buttn. Click t add cllectins frm anther cllectins file t this cllectin file. 7 The name and lcatin f the current cllectins file. 8 Currently pen cllectins. Each is represented by a tab with its title. Click the tabs t mve t a different cllectin. 9 The title f the current cllectin. Click t edit. 10 The type f the images in the current cllectin. Chse Clip Art Images r Backgrund Images. Backgrund images are placed as backgrunds n the Whitebard. clip art images are placed as bjects in the fregrund. 11 Tl tip text that appears ver each image when the clip art is hvered ver with the muse cursr. Duble click t edit. 12 Arrws. Click t mve the currently selected image up r dwn n the list. 13 Add new image buttn. Click t add anther image t the current cllectin. 14 Delete image file. Click t remve the currently selected file frm the cllectin. 15 Preview area. 224 The Whitebard

243 Chapter 12 Sessin Plans Preparing fr and cnducting a Blackbard Cllabrate web cnferencing sessin invlves a number f tasks such as creating whitebard pages and quizzes, gathering multimedia and ther files t be presented r shared, lading whitebards and multimedia files int the sessin, preparing an utline f tpics, writing presenter ntes and creating a list t remind yu t perfrm specific actins (e.g., start recrding, mve t the next page, create breakut rms, lad and present a quiz, play a multimedia file, etc.). Blackbard Cllabrate Plan is a standalne desktp applicatin that enables yu t prepare the cntent f a Blackbard Cllabrate sessin ahead f time and then autmate the actins within a sessin. During the sessin, all it takes is the selectin f a sessin plan item t trigger an actin in Blackbard Cllabrate (e.g., start recrding, mve t the next page, create breakut rms, lad and present a quiz, play a multimedia file, etc.). Tpic headings and ntes are embedded in the sessin plan t prvide chesiveness and cherence t the material being presented. Nte: Plan is priced separately frm Blackbard Cllabrate web cnferencing. T learn mre abut Blackbard Cllabrate Plan, visit Cllabrate/Web-Cnferencing/Plan.aspx. Page 225

244 Althugh it pssesses mst f the functinality f Blackbard Cllabrate web cnferencing, Blackbard Cllabrate Plan perates independently f Blackbard Cllabrate web cnferencing, allwing yu t create sessin plans n a cmputer withut an Internet cnnectin. Once yu have created a sessin plan in Blackbard Cllabrate Plan, yu can lad it int yur Blackbard Cllabrate sessin at class time. Nte: Sessin plans are nt supprted n mbile devices. Fr a list f features supprted n mbile devices, see Attending Sessins n Mbile Devices n page 23. The sessin plan pens in what is called the Plan Outline, which has the fllwing cmpnents: 226 Sessin Plans

245 1 Presenter ntes 11 Request Cntrl buttn 2 Prgress marker 12 Activate buttn 3 Cvered indicatrs 13 Previus Item buttn 4 Embedded Files list 14 Next Item buttn 5 Tlbar 15 Clse Windw buttn 6 Cllapse Windw buttn 16 Embedded Files List divider 7 Save buttn 17 Scrll bar 8 Print buttn 18 Suggested duratins 9 Clse buttn 19 Actin 10 Save Embedded File buttn 20 Cursr Nte: Refer t the Plan User s Guide fr details n creating and and using sessin plans. Yu can pen the guide by clicking the link Get Plan User's Guide under Plan Resurces in the right clumn f the fllwing web page: Cllabrate/Web-Cnferencing/Plan.aspx A Nte n Presentatin Mde Actins Presentatin Mde actins in Plan files are nt supprted in Blackbard Cllabrate web cnferencing versin 11 r higher. Presentatin Mde has been replaced by enhanced user interface custmizatin cntrls, including the ability t hide the "side bar" t expand the size f the Cntent area. This flexibility prvides individual attendees the ptin t view the cntent in the manner best suited t them. Fr general infrmatin abut custmizing yur interface, see Managing Panels and Windws n page 29. Fr instructins n enlarging yur Applicatin Sharing Cntent area, see Viewing a Shared Applicatin n page 233. Sessin Plans 227

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247 Chapter 13 Applicatin Sharing Applicatin Sharing enables sessin participants t share their applicatins r entire desktps with thers in the sessin. Applicatin Sharing is a type f cntent that, like the Whitebard and Web Tur, appears in the Cntent area. It is accessed thrugh the Cllabratin tlbar. Nte: Mbile device users cannt hst r remtely cntrl Applicatin Sharing sessins, nly view them. If yu want t hst an Applicatin Sharing sessin, lg in t the sessin frm a desktp r laptp cmputer. Fr a list f features supprted n mbile devices, see Attending Sessins n Mbile Devices n page 23. Yu will knw smene is hsting an Applicatin Sharing sessin when the blue Applicatin Sharing activity indicatr ( ) appears next t their name in the Participants list. (Fr details n activity indicatrs, see Applicatin Sharing Activity, Permissin and Status Indicatrs n next page.) In the example belw, Vivian is sharing an applicatin r her desktp. Page 229

248 Mderatrs can use all the available Applicatin Sharing features and Participants (with the Applicatin Sharing permissin) a subset f thse features. In the fllwing table, a checkmark indicates which functins can be perfrmed by Mderatrs and which can be perfrmed by Participants (with permissins). (Fr details n permissins, see Setting the Applicatin Sharing Permissin fr Participants n page 232.) Feature Mderatrs Participants Hst an Applicatin Sharing sessin (applicatin r desktp) Submit a request t remtely cntrl anther's Applicatin Sharing sessin Give cntrl f yur Applicatin Sharing sessin t anther (and take back cntrl) Send a snapsht f the Applicatin Sharing sessin t the Whitebard Set Applicatin Sharing preferences, including ptins fr hsting, viewing and remtely cntrlling Preview the shared applicatin r desktp in a windw Request elevated privileges frm perating system (Win 7 and Vista nly) Switch t Applicatin Sharing mde Grant Participants the Applicatin Sharing permissin Applicatin Sharing Activity, Permissin and Status Indicatrs Yu can mnitr the state f Applicatin Sharing activity and permissins thrugh indicatrs displayed in the Participants list f the Participants panel. Activity and Permissin Indicatrs The fllwing table describes the icns displayed in the Participant list t indicate Mderatr and Participant permissins and activity while using Applicatin Sharing. Activity Indicatr Meaning User is cnducting an Applicatin Sharing sessin. 230 Applicatin Sharing

249 Activity Indicatr Meaning Applicatin Sharing permissin is set glbally t "n" but the Mderatr has revked Applicatin Sharing permissin frm this user. Applicatin Sharing permissin is set glbally t "ff" but the Mderatr has granted Applicatin Sharing permissin t this user. Status Indicatrs Status indicatrs appear n the Applicatin Sharing activity indicatr icns f peple in the Participants list if they are experiencing delays in the receipt f Applicatin Sharing cntent. Amber Indicatr: Appears when receipt f Applicatin Sharing cntent is mderately delayed. Red Indicatr: Appears when receipt f Applicatin Sharing cntent is significantly delayed. This may indicate a prblem with the netwrk cnnectin and ften will be fllwed by the user getting discnnected frm the sessin. Nte: Only the persn currently hsting an Applicatin Sharing sessin can see status indicatrs. Viewers d nt see them. In the example t the right, Vivian is sharing an applicatin, Lisa is experiencing a mderate delay in receiving the Applicatin Sharing cntent, Lucy is experiencing a significant delay in receiving the Applicatin Sharing cntent, and Charlie is nt having any prblems receiving the Applicatin Sharing cntent. Applicatin Sharing 231

250 Setting the Applicatin Sharing Permissin fr Participants The Applicatin Sharing permissin is nt included in the default set f Glbal permissins. Befre Participants can hst an Applicatin Sharing sessin, yu must explicitly grant them the Applicatin Sharing permissin. Participants d nt need the Applicatin Sharing permissin t view anther persn's Applicatin Sharing sessin. T grant the Applicatin Sharing permissin t all Participants at nce, select Applicatin Sharing in the Glbal Optins menu r click n the Applicatin Sharing glbal permissin icn at the tp f the Participants list. T grant the Applicatin Sharing permissin t an individual Participant, select Applicatin Sharing in their Participant Optins menu. Fr further details, see Granting and Revking Permissins t and frm Participants n page 55. When Participants have the Applicatin Sharing permissin (and n Applicatin Sharing sessin is currently in prgress), they will see a Start Sharing buttn in the Actin bar belw the Cllabratin tlbar. 1 Cllabratin tlbar 2 Actin bar 3 Start Sharing buttn The Applicatin Sharing permissin als enables Participants t request remte cntrl f anther's Applicatin Sharing sessin r the desktp f Mderatrs r ther Participants wh als have the Applicatin Sharing permissin; in bth cases, the request can be denied by the hst. 232 Applicatin Sharing

251 Viewing a Shared Applicatin Applicatin Sharing is displayed in the Cntent area, which cntains an Applicatin Sharing Actin bar in the upper left crner. Fr Participants withut the Applicatin Sharing permissin, the bar cntains the Scale t Fit ptin nly (see Scaling the Shared Cntent belw). Participants wh have the Applicatin Sharing permissin have the additinal ptin Request Cursr Cntrl. Fr infrmatin n this feature refer t Requesting Cntrl f Anther's Applicatin r Desktp n page 242 Scaling the Shared Cntent The applicatin r desktp area shared by the Hst can be scaled t fit the Cntent area (the default) r viewed at its native size (same size as the Hst). T view the cntent at the same size as the Hst, d ne f the fllwing: Uncheck Scale T Fit in the Actin bar. Frm the Tls menu, select Applicatin Sharing and then uncheck Scale t Fit. T restre scaling, recheck Scale T Fit. Maximizing the Cntent Area Anther ptin yu have fr viewing an Applicatin Share is t resize the Cntent area. Yu can ptimize the space available in the Cntent area in tw ways; fr maximum space, d bth: Maximize yur Blackbard Cllabrate web cnferencing windw. Hide the side bar (Audi & Vide, Participants and Chat panels) by unselecting Shw Side Bar in the View menu r by grabbing the brder f any ne f the panels and dragging it all the way t the left. T restre the side bar, reselect Shw Side Bar r drag the panel brder back t the right. Applicatin Sharing 233

252 Emphasized Cursr If the applicatin hst has turned n the ptin Emphasize Cursr, yu will see their cursr surrunded with a circle (the default clr is yellw), making it easier fr yu t fllw. Hsting an Applicatin Sharing Sessin Applicatin Sharing Mde Befre yu can cnduct an Applicatin Sharing sessin, yu must switch t Applicatin Sharing mde in the Cntent area. (Fr details n mdes, see The Cntent Area Mdes n page 28.) Cautin: Be careful nt t inadvertently switch mdes n smene else wh is presenting cntent. Everyne in the sessin will fllw yu t the new mde. Switch t Applicatin Sharing Mde in ne f the fllwing ways: In the Cllabratin tlbar, click the Applicatin Sharing Mde buttn. In the View menu, select Applicatin Sharing. Enter the keybard shrtcut Cntrl+Alt+A (Cmmand-Optin-A n Mac). In the Tls menu, select Applicatin Sharing fllwed by Start Sharing. Frm the Tls menu, select Applicatin Sharing fllwed by Share Entire Desktp. This will start Applicatin Sharing immediately withut pening the Available Sharing Selectins dialg. 234 Applicatin Sharing

253 When in Applicatin Sharing mde, the Available Sharing Selectins dialg will pen. Starting an Applicatin Share Befre yu can start an Applicatin Sharing sessin, yu must be in Applicatin Sharing mde. Fr details, see Applicatin Sharing Mde n previus page. Nte: If yu are n Windws 7 r Vista, administratr privileges may be required t hst an Applicatin Sharing sessin. Fr details, see Requesting Elevated Privileges n Windws 7 r Vista n page 255. T start Applicatin Sharing, d the fllwing: 1. In the Available Sharing Selectins dialg, click n Share Desktp r an available prgram windw t select it. Fr prgrams with multiple available windws, click the arrw icn t expand the list if yu wish t share nly ne windw frm the prgram. Yu can share multiple applicatins r windws by selecting them using Shift r Cntrl. Applicatin Sharing 235

254 Nte: Minimized (Windws) r dcked (Mac) prgram windws will nt be available t share. 2. Click Share t begin sharing, r Cancel t clse the menu withut starting a share. If yu wish t begin a new share after canceling, click the Start Sharing buttn in the Actin bar r use the menu paths described in Applicatin Sharing Mde n page 234. (If yu have the Hsting preference Hide cntent area turned n, the Actin bar will nt be visible.) 3. Mve the windw yu wish t share t the frnt f the desktp. Obscured windws r prtins f windws will nt be visible t remte Participants. Tip: One helpful apprach is t resize the windw yu intend t share s that it matches the dimensins and psitin f the Cntent area. That way yu will be sure t have access t all f the Blackbard Cllabrate web cnferencing tls even while yu are sharing. The Applicatin Share persists until it is clsed r the hst leaves the sessin. If a Mderatr switches t Whitebard r Web Tur mde, the share will still be active, but nt visible until a Mderatr switches back t Applicatin Sharing mde. Fr mre infrmatin refer t Stpping an Applicatin Share n page Applicatin Sharing

255 The Hst's View f Applicatin Sharing When yu are the hst f an Applicatin Sharing sessin, by default yur shared applicatin r desktp will have a yellw brder arund it, making it easy t identify n yur screen. (Fr this feature t wrk, sme requirements must be met. Fr details, see the Highlight Shared Regin ptin under Hsting Optins n page 245.) Attached t the brder will be a cntrller (nrmally at the tp but may mve t the bttm, left side r right side if there is n rm fr it n the tp) with buttns fr stpping and pausing/resuming the applicatin share and a buttn fr sending a snapsht f the Applicatin Sharing windw t the Whitebard. If the entire desktp is shared, the cntrller appears in the tp right crner f the screen. 1 Hst's Actin bar 4 Pause/Resume buttn 2 Stp Sharing buttn 5 Send Snapsht t Whitebard buttn 3 Hst's cntrller Cntrlling an Applicatin Share While running an Applicatin Sharing sessin, a hst can, fr the mst part, cntinue t use the prgram r desktp as usual. Hwever, the Applicatin Share itself can be stpped, paused, previewed, r captured. Cautin: If yu are sharing an applicatin that has a keybard shrtcut identical t ne in Blackbard Cllabrate, and fcus is n Applicatin Sharing, the shrtcut will activate its assciated cmmand in the shared applicatin, nt in Blackbard Cllabrate. Applicatin Sharing 237

256 Pausing and Resuming an Applicatin Share A paused Applicatin Share can be easily restarted later. T pause Applicatin Sharing, d ne f the fllwing: In the Actin bar, click Pause Sharing. (If yu have the Hsting preference Hide cntent area turned n, the Actin bar will nt be visible.) Frm the Tls menu, select Applicatin Sharing and then Pause Applicatin Sharing. In the Hst's cntrller, click the Pause buttn. Switch t either Whitebard mde r Web Tur mde. (Fr details, see The Cntent Area Mdes n page 28.) T resume Applicatin Sharing, d ne f the fllwing: In the Actin bar, click Resume Sharing. (If yu have the Hsting preference Hide cntent area turned n, the Actin bar will nt be visible.) Frm the Tls menu, select Applicatin Sharing and uncheck Pause Applicatin Sharing. In the Hst's cntrller, re-click the Pause buttn. Previewing an Applicatin Share Hsts can activate a small preview windw t see hw the shared applicatin r desktp appears t thers. This helps hsts knw if part f a shared windw is bscured r if the applicatin share becmes frzen r lst. T pen the preview windw, frm the Tls menu select Applicatin Sharing and then Shw Preview. 238 Applicatin Sharing

257 Taking a Snapsht Hsts can send a Snapsht f what is being shared t the Whitebard. T capture an image and send it t the Whitebard, d ne f the fllwing: Enter the keybard shrtcut, Cntrl+Print Screen (Cntrl-F13 n Mac). Tip: The keybard shrtcut is a "ht key", meaning yu can redefine it. Fr details, see Cnfiguring Ht Keys n page 42. In the Hst's cntrller, click the Send Snapsht t Whitebard buttn. Frm the Tls menu, select Applicatin Sharing and then Send Snapsht t Whitebard, t send an image f the current applicatin share exactly as it is at that mment; r Send Snapsht t Whitebard with Delay, t take the Snapsht after a ten secnd delay. Blackbard Cllabrate web cnferencing switches autmatically t Whitebard mde and pauses the Share until the hst resumes it. The snapsht will be placed as the backgrund image f a new Whitebard slide, immediately after the current Whitebard page. The title f the new page will be Applicatin Sharing Image x, where x is an incremental number. Giving Cntrl f an Applicatin Share t Anther Applicatin Sharing hsts can let thers in the sessin remtely cntrl their (the hst's) shared applicatins r desktps. When remtely cntrlling anther's applicatin r desktp, yu can mve the muse cursr, click, and type. The hst f the applicatin share als retains cntrl at all times, and can revke cntrl frm the remte cntrller at any time. Only the hst and ne ther persn can share cntrl at nce. There are tw ways fr a persn t remtely cntrl yur shared applicatin r desktp: Yu can delegate cntrl t them. They can request cntrl frm yu, which yu can reject r apprve. Nte: Participants d nt need the Applicatin Sharing permissin t take cntrl if yu delegate cntrl t them. They d, hwever, require the Applicatin Sharing permissin t request cntrl. (See Requesting Cntrl f Anther's Applicatin r Desktp n page 242.) When sharing an applicatin windw r a prgram, the remte participant's cntrl is limited nly t that applicatin. The participant has n access t ther areas f the hst's desktp. Applicatin Sharing 239

258 Cautin: Be very careful when giving remte cntrl access t yur desktp as the remte cntrller has full user cntrl ver yur cmputer. D nt leave yur remtely cntrlled sessin unattended. Delegating Remte Cntrl T pass cntrl f an Applicatin Share that yu are hsting t anther persn, d ne f the fllwing: Right-click (Cntrl-click n Mac) n the desired persn in the Participants list and, frm the cntext menu, select Give Cntrl f Shared Applicatins. Open the Participant Optins menu f the desired persn in the Participants list and select Give Cntrl f Shared Applicatins. Select the desired persn in the Participants list. Frm the Tls menu select Applicatin Sharing fllwed by Give Cntrl f Shared Applicatins. The persn remtely cntrlling yur Applicatin Share will have jint cntrl ver yur cursr until yu revke it (see Revking Cntrl n the facing page) r they vluntarily end their cntrl (see Giving Cntrl f an Applicatin Share t Anther n previus page). Granting a Request fr Cntrl f an Applicatin Share Mderatrs and Participants with the Applicatin Sharing permissin can initiate a request fr cntrl f yur shared applicatin r desktp (see Requesting Cntrl f Anther's Applicatin r Desktp n page 242). When smene requests cntrl, the hst's experience depends n the settings fund in the Remte Cntrl preferences (see Permitting Remte Cntrl f Yur Desktp n page 247). By default, yu will see the Remte Cntrl Requested dialg appear n yur screen: 240 Applicatin Sharing

259 T allw a participant access t the desktp ne time, click Yes. T allw future requests fr cntrl frm any participant with the apprpriate permissins withut requiring apprval, check Allw all ther requests until I quit. This setting lasts until the hst exits the sessin. T require a passwrd frm Participants wh request cntrl, enter the passwrd in the field belw. Participants wh request cntrl will be prmpted fr this passwrd withut ntifying the hst. T deny the Participant access t the desktp ne time, click N. Cautin: Be very careful when giving remte cntrl access t yur desktp as the remte cntrller has full user cntrl ver yur cmputer. D nt leave yur remtely cntrlled sessin unattended. Revking Cntrl T revke a persn's ability t remtely cntrl yur Applicatin Share (whether yu delegated cntrl r the persn requested it), d ne f the fllwing: Type the keybard shrtcut fr revking cntrl. The default is Cntrl+Space (Cmmand-Space n Mac). Tip: The keybard shrtcut is a "ht key", meaning yu can redefine it. Fr details, see Cnfiguring Ht Keys n page 42. Right-click (Cntrl-click n Mac) n the desired persn in the Participants list and, frm the cntext menu, select Take Away Cntrl f Shared Applicatins. Open the Participant Optins menu f the desired persn in the Participants list and select Take Away Cntrl f Shared Applicatins. Frm the Tls menu, select Applicatin Sharing fllwed by Take Away Cntrl f Shared Applicatins. Applicatin Sharing 241

260 Stpping an Applicatin Share T stp an Applicatin Sharing sessin, d ne f the fllwing: Enter the keybard shrtcut, Cntrl+Shift+S (Cntrl-Shift-S n Mac). Tip: The keybard shrtcut is a "ht key", meaning yu can redefine it. Fr details, see Cnfiguring Ht Keys n page 42. In the Actin bar, click Stp Sharing. (If yu have the Hsting preference Hide cntent area turned n, the Actin bar will nt be visible.) Frm Tls menu, select Applicatin Sharing fllwed by Stp Sharing. Requesting Cntrl f Anther's Applicatin r Desktp Applicatin Sharing privileges are required t request cntrl f smene else's desktp r shared applicatin. Nte: If yu are n Windws 7 r Vista, administratr privileges may be required t cntrl anther's shared applicatin r desktp. Fr details, see Requesting Elevated Privileges n Windws 7 r Vista n page 255. Requesting Cntrl f Smene Else's Desktp Mderatrs and Participants with the Applicatin Sharing permissin can request cntrl f anther persn's desktp at any time even when the sessin is nt in Applicatin Sharing mde. When yu receive permissin t remtely cntrl smene else s desktp, that persn retains the ability t cntrl their desktp as well cntrl is shared. Nte: If a different user already has cntrl f the desktp yu want t cntrl, r the desktp wner is already sharing their wn desktp, yu will nt be able t request cntrl (Request Desktp Cntrl will be disabled). 242 Applicatin Sharing

261 T request cntrl f anther Participant s desktp, d the fllwing: 1. Select the persn in the Participants list frm whm yu wish t request desktp cntrl. 2. In the Tls menu, pen the Applicatin Sharing menu and select Request Desktp Cntrl. The desktp wner will receive a ntificatin that yu are requesting cntrl f their desktp. They may grant r refuse yur request. 3. Depending n the Hst's settings, yu may be prmpted fr a passwrd. Fr mre infrmatin n these settings, refer t Permitting Remte Cntrl f Yur Desktp n page 247. Requesting Cntrl f an Applicatin Share frm the Hst Mderatrs and Participants with the Applicatin Sharing permissin can request cursr cntrl frm the Hst f a current Applicatin Share. 1. Send a request t the Hst thrugh ne f the fllwing methds: In the Actin Bar at the tp left f the Cntent area, click Request Cursr Cntrl. This ptin des nt appear if the viewer des nt have Applicatin Sharing permissin. In the Tls menu, select Applicatin Sharing and click Request Cntrl f Shared Applicatins. The desktp wner will receive a ntificatin that yu are requesting cntrl f their shared applicatin. They may grant r refuse yur request. 2. Depending n the Hst's settings, yu may be prmpted fr a passwrd. Fr mre infrmatin n these settings, refer t Permitting Remte Cntrl f Yur Desktp n page 247. Simulated Keystrkes Simulated keystrkes can be sent t an Applicatin Sharing hst's system when remte cntrlling it frm a cmputer running a different perating system. Fr example, yu may want t remtely cntrl a Mac frm yur Windws system. Since Windws des nt have a Cmmand key, yu can simulate Mac acceleratr keys, such as Cmmand-C, by defining them using the Simulated Keys list in the Preferences dialg. Als, sme key cmbinatins may be intercepted by the lcal perating system befre they can be sent t the remte Share. One cmmn example is Alt+Tab (Windws) r Cmmand-Tab (Mac). Applicatin Sharing 243

262 Nte: Yu can create, mdify and delete simulated keystrkes in the Preferences dialg. Fr details, see Cnfiguring Simulated Keystrkes n page 252. Sending Simulated Keystrkes T send a keystrke that can't be sent frm the keybard, d the fllwing: 1. In the Tls menu, select Applicatin Sharing and then Send Key. If the key cmbinatin yu need appears n the submenu, click it t send it. Otherwise, click Other 2. If yu clicked Other, the Define Keystrke dialg appears. Place yur cursr in the text field and type a key t enter keystrkes directly. Click the arrw t pen a menu cntaining several cmmn keys that are nt n all keybards r are likely t be intercepted by the perating system. Check ne r mre f the tggle bxes t add that mdifier key t yur keystrke. (These are the mst cmmn keystrkes that cannt be entered manually.) 3. Click OK t send the keystrke. Click Cancel t return t the Share withut sending a keystrke. Nte: The list f available simulated keystrkes can be changed by defining simulated keys in the Preferences dialg. T add r mdify a simulated key, refer t Cnfiguring Simulated Keystrkes n page 252. Releasing Remte Cntrl Yu can relinquish cntrl f a remtely cntrlled desktp r Applicatin Share at any time. T d s, pen the Tls menu and select Applicatin Sharing fllwed by Release Cntrl f Shared Applicatins. This menu item des nt appear unless yu are remtely cntrlling anther's desktp f Applicatin Share. 244 Applicatin Sharing

263 Advanced Applicatin Sharing Optins Prir t hsting an Applicatin Sharing sessin, yu can define the fllwing ptins thrugh the Preferences dialg bx: Filtered Keys Hsting Optins (t set the appearance f the Applicatin Sharing windw when yu are hsting an Applicatin Sharing sessin) Remte Cntrl Simulated Keys Mac Nte: Mac users als can set the ptin t use Open GL. See Using OpenGL Optin (Mac nly) n page 255. Hsting Optins The Hsting Optins dialg bx allws yu t define hw t display the Blackbard Cllabrate web cnferencing Applicatin Sharing windw while yu are hsting an Applicatin Sharing sessin. T change the Hsting Optins in the Preferences dialg, d the fllwing: 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) Applicatin Sharing 245

264 2. In the left pane f the Preferences dialg, select Hsting Optins under Applicatin Sharing. The Hsting Optins preferences panel appears. 3. Change any ptins: Hide cntent area Select this ptin t cllapse the Cntent area f the Blackbard Cllabrate interface, leaving nly the sidebar visible. Shared regin highlight clr Use this ptin t set the clr f the brder surrunding yur shared applicatin. The brder identifies what is being shared s yu will always knw what the viewers f yur applicatin share are seeing Raise shared applicatins t frnt Select this ptin if yu want the applicatin that is being shared t be brught t the frnt f all ther windws. If the ptin is nt selected, the applicatin may be hidden behind ther windws n yur mnitr and the Applicatin Sharing windw will be black. Linux Nte: This ptin des nt wrk n Linux using KDE r Gnme. Emphasize cursr Select this ptin if yu wuld like the cursr in yur shared applicatin t stand ut s it is easier fr viewers f the shared applicatin t fllw its mvements. If set, the viewer s cursr will be surrunded by a clred circle. (As hst, yur view f the cursr is nt emphasized.) Click the clred bx t the right t change the highlighter clr. Shw a ntificatin Select this ptin if yu want a Ntificatin windw t appear n yur mnitr every time yu start hsting an Applicatin Sharing sessin. If yu wish nt t have this windw appear, de-select this ptin. 246 Applicatin Sharing

265 4. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Nte: Yu can restre yur preference settings t the default. Fr details n restring default preferences, see Restring Default Preference Settings n page 11. Permitting Remte Cntrl f Yur Desktp Yu can grant permissin t anyne with Applicatin Sharing permissins t take cntrl f yur desktp at anytime during the sessin. There are three chices fr granting permissin t thers t cntrl yur desktp: Ask me fr permissin, Require passwrd and Allw withut asking. 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 2. In the left pane f the Preferences dialg, expand the Applicatin Sharing list and select Remte Cntrl. The Remte Cntrl preferences panel appears. Applicatin Sharing 247

266 3. Select the desired Remte Cntrl ptin: Ask me fr permissin See Ask me fr permissin belw fr details. Require passwrd See Require passwrd n the facing page. Allw withut asking. See Allw withut asking n the facing page. 4. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Nte: Yu can restre yur preference settings t the default. Fr details n restring default preferences, see Restring Default Preference Settings n page 11. Ask me fr permissin If yu want ther users t request permissin frm yu t remtely cntrl yur desktp, set the Remte Cntrl ptin t Ask me fr permissin. Any time a user with Applicatin Sharing permissins requests cntrl f yur desktp, the Remte Cntrl Requested dialg bx will appear n yur mnitr. Select the ptin Allw all ther requests until I quit, and leave the passwrd field blank, if yu want t allw ther users t be able t cntrl yur desktp withut asking permissin fr this sessin nly. (This is equivalent t the Allw withut asking ptin except that it resets at the end f the sessin instead f being saved with ther preferences.) 1. Select the ptin Allw all ther requests until I quit, and enter a passwrd, if yu want t allw ther users t be able t cntrl yur desktp nly if they enter a passwrd. (This is equivalent t the Require passwrd ptin.) 2. Click n Yes t grant the user permissin t remtely cntrl yur desktp. 248 Applicatin Sharing

267 3. If yu click n N (r the windw expires befre yu acknwledge the message), permissin t remtely cntrl yur desktp will be denied. A message, indicating that the request was denied, will appear t the user requesting access. Require passwrd If yu want t require ther users t enter a passwrd prir t being able t remtely cntrl yur desktp, set the Remte Cntrl ptin t Require passwrd. Only thse wh enter the crrect passwrd will have access t yur desktp. 1. Any time a user with Applicatin Sharing permissins requests cntrl f yur desktp, the Passwrd Required dialg bx appears n their mnitr. 2. They must enter the crrect passwrd and click n OK befre yur desktp will appear in their Applicatin Sharing windw. Yu d nt have t acknwledge the request. Allw withut asking If yu want anyne with Applicatin Sharing permissins t be able t cntrl f yur desktp withut asking, set the Remte Cntrl ptin t Allw withut asking. Warning: This ptin lets anyne in the sessin take cntrl f yur cmputer remtely. This preference will be saved with yur cmputer and will be the selected ptin in any future sessins until it is changed. At anytime during the sessin, when anyne with Applicatin Sharing permissins requests cntrl f yur desktp, yur desktp will autmatically appear in their Applicatin Sharing windw. Yu d nt have t acknwledge the request. Applicatin Sharing 249

268 Filtered Keys When yu allw thers t remtely cntrl yur Applicatin Sharing sessin, there are sme keystrkes that yu may nt want them t be able t enter n yur cmputer. Fr example, Windws users prbably dn't want remte cntrllers t issue the Ctrl+Alt+Delete cmmand, which can be used t lck r lg ut f yur cmputer. T prtect yur cmputer, prevent a remte cntrller's keystrkes frm reaching yur cmputer by adding them t the Filtered Keys list in the Preferences dialg. Nte: The default set f filtered keystrkes is defined n a per-platfrm basis. Within the Filtered Keys panel f the Preferences dialg, yu can add new keystrkes, mdify the existing keystrkes r remve the keystrkes frm the list. 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 250 Applicatin Sharing

269 2. In the left pane f the Preferences dialg, under Applicatin Sharing select Filtered Keys. The Filtered Keys preferences panel appears. 3. Add (See Adding Filtered Keys n next page), mdify (Mdifying a Keystrke n next page), r remve keystrkes (Remving a Keystrke n next page). 4. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Nte: Yu can restre yur preference settings t the default. Fr details n restring default preferences, see Restring Default Preference Settings n page 11. Applicatin Sharing 251

270 Adding Filtered Keys 1. In the Filtered Keys preferences panel, click n the Add buttn. The Cnfigure Filtered Keystrke dialg pens. 2. Enter new keystrkes in ne f tw ways: Click the arrw t select a key frm the list and then select the desired mdifier keys by clicking their check bxes. Fr example, the keystrke t the right is Ctrl+Alt+Insert. Place yur cursr in the text field and enter the keystrkes directly. The bxes fr the mdifier keys yu typed will autmatically be checked. There are certain keys that cannt be entered as keystrkes (such as Tab, which will cause yur fcus t mve t the next field) and must be selected frm the menu. Mdifying a Keystrke 1. In the Filtered Keys preferences panel, select the keystrke yu wish t mdify. 2. Click n the Mdify buttn. The Cnfigure Filtered Keystrke dialg bx pens. 3. Make yur mdificatins. (Fr instructins, see Adding Filtered Keys n page 252.) Remving a Keystrke 1. In the Filtered Keys preferences panel, select the keystrke yu wish t remve. 2. Click n the Remve buttn. The keystrke will be remved frm the list. Cnfiguring Simulated Keystrkes Simulated keystrkes can be sent t an Applicatin Sharing hst's system when remte cntrlling it frm a cmputer running a different perating system. Fr example, yu may want t remtely cntrl a Mac frm yur Windws system. Since Windws des nt have a Cmmand key, yu can simulate Mac acceleratr keys, such as Cmmand-C, by defining them using the Simulated Keys list in the Preferences dialg. Within the Simulated Keys panel f the Preferences dialg, yu can add new keystrkes, mdify the existing keystrkes r remve the keystrkes frm the list. 252 Applicatin Sharing

271 Nte: The default set f simulated keystrkes that may be sent is defined n a per-platfrm basis. Change the Simulated Keys in the Preferences dialg. 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 2. In the left pane f the Preferences dialg, under Applicatin Sharing select Simulated Keys. The Simulated Keys preferences panel appears. 3. Add (see Adding Simulated Keys n next page), mdify (see Mdifying Simulated Keys n page 255), r remve (Remving Simulated Keys n page 255) keystrkes. 4. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. Applicatin Sharing 253

272 When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Nte: Yu can restre yur preference settings t the default. Fr details n restring default preferences, see Restring Default Preference Settings n page 11. Adding Simulated Keys 1. In the Simulated Keys preferences panel, click n the Add buttn. The Cnfigure Keystrke dialg pens. 2. Enter new keystrkes in ne f tw ways: Click the arrw t select a key frm the list and then select the desired mdifier keys by clicking their check bxes. Fr example, the keystrke t the right is Ctrl+Alt+Insert. Place yur cursr in the text field and enter the keystrkes directly. The bxes fr the mdifier keys yu typed will autmatically be checked. 3. Enter a trigger keystrke (ptinal). Sending the triggered keystrke in the Applicatin Sharing windw will nt send the typed triggered keystrke, but the assciated simulated keystrke. 4. Yu may further define the keystrke t be applicable nly n a specified hst client. The chices here are Windws, Mac OS and Linux. 5. Click n OK. Example Definitin Since yu cannt type the Cmmand key frm a Windws system, yu culd define a simulated keystrke as fllws: Keystrke t send: Meta+X (On Windws, the Meta key is labeled Windws.) Trigger n: Ctrl+X Only when hst is: Mac This will then autmatically translate the Windws Ctrl+X (Cut cmmand) gesture t the apprpriate Mac gesture and nly d it when remte cntrlling an applicatin n a Mac. 254 Applicatin Sharing

273 Mdifying Simulated Keys 1. In the Simulated Keys preferences panel, select the keystrke yu wish t mdify. 2. Click n the Mdify buttn. The Cnfigure Keystrke dialg bx pens. 3. Make yur mdificatins. (Fr instructins, see Cnfiguring Simulated Keystrkes n page 252.) Remving Simulated Keys 1. In the Simulated Keys preferences panel, select the keystrke yu wish t remve. 2. Click n the Remve buttn. The keystrke will be remved frm the list. Using OpenGL Optin (Mac nly) OpenGL is a 3D imaging system used by many Mac prgrams (e.g., Keynte) fr perfrming 3D graphics effects directly n the vide card (i.e., nt rendered by the system CPU). OpenGL is the preferred screen capture mechanism n a Mac as it will capture screen images frm virtually all applicatins crrectly. T get the best screen captures in Applicatin Sharing, select the Use OpenGL ptin: frm the Tls menu, select Applicatin Sharing fllwed by Use OpenGLs. Cautin: Turning n the Use OpenGL ptin will slw Applicatin Sharing. If yu are experiencing delays, turn the ptin ff. Requesting Elevated Privileges n Windws 7 r Vista If yu are using Windws 7, Vista r Windws 8, any actins taken in a shared applicatin that bring up User Accunt Cntrl (UAC) security dialgs will cause Applicatin Sharing t terminate. By requesting Elevated Privileges in Blackbard Cllabrate, yu will be able t circumvent the UAC dialgs and hst yur Applicatin Sharing sessin, r remtely cntrl anther's sessin r desktp, withut incident. Fr full details n User Accunt Cntrl, refer t the Knwledge Base article Hw t use User Accunt Cntrl and Applicatin Sharing n Vista and later: deptid=8336&task=knwledge&questinid=1700 Applicatin Sharing 255

274 T request elevated privileges, fllw the steps belw. Tip: If yu are lgged n t Vista/Windws 7/Windws 8 as a standard user, yu will need an administratr passwrd (and pssibly user name) in rder t request elevated privileges. Please btain this infrmatin frm yur system administratr. 1. Frm the Tls menu, select Applicatin Sharing and then Request Elevated Privileges. 2. Respnd t the UAC dialg presented t yu: If yu are lgged n t Vista/Windws 7/Windw 8 as a standard user, enter an administratr passwrd (and pssibly user name) fr yur cmputer. If yu are lgged n t Vista/Windws 7/Windws 8 as an administratr, click n Allw. 256 Applicatin Sharing

275 Chapter 14 Web Tur The Web Tur feature enables sessin participants t share web pages with thers in the sessin. Web Tur is a type f cntent that, like the Whitebard and Applicatin Sharing, appears in the Cntent area. It is accessed thrugh the Cllabratin tlbar. Nte: This feature is nt supprted n mbile devices. Fr a list f features that are supprted, see Attending Sessins n Mbile Devices n page 23. A Web Tur als can be pened up in an external brwser; this is called a Web Push. Fr details n the differences between Web Turs and Web Pushes, see Web Tur vs. Web Push n page 264. Page 257

276 The Web Tur interface has the fllwing cmpnents: 1 Cllabratin tlbar 5 Address text bx 2 Navigatin bar 6 Fllw Me ptin 3 Back buttn 7 Optins menu 4 Frward buttn 8 Web Tur Mde buttn Yu will knw smene is hsting a Web Tur when the blue Web Tur activity indicatr ( ) appears next t their name in the Participants list. (Fr details n activity indicatrs, see Web Tur Activity and Permissin Indicatrs n the facing page.) In the example belw, Vivian is hsting a Web Tur. Mderatrs can use all the available Web Tur features and Participants a subset f thse features. In the fllwing table, a checkmark indicates which functins can be perfrmed by Mderatrs and which can be perfrmed by Participants with the Web Tur permissin enabled. (Fr details n permissins, see Setting the Web Tur Permissin fr Participants n page 263.) Feature Mderatrs Participants Cnduct a Web Tur Open a URL in an external web brwser (Web Push) Publish a URL t the Chat cnversatin pane Enable pp-ups in the embedded brwser Switch t Web Tur mde Grant Participants the Web Tur permissin 258 Web Tur

277 Web Tur Mde Befre yu can cnduct a Web Tur, yu must switch t Web Tur mde in the Cntent area. (Fr details n mdes, see The Cntent Area Mdes n page 28.) Cautin: Be careful nt t inadvertently switch mdes n smene else wh is presenting cntent. Everyne in the sessin will fllw yu t the new mde. Switch t Web Tur Mde in ne f the fllwing ways: In the Cllabratin tlbar, click the Web Tur Mde buttn. In the View menu select Web Tur. Enter the keybard shrtcut Ctrl+Alt+U (Cmmand-Optin-U n Mac). Web Tur Activity and Permissin Indicatrs Yu can mnitr the state f Web Tur activity and permissins thrugh indicatrs displayed in the Participants list f the Participants panel. These indicatrs are described in the fllwing table. Fr details abut permissins, see Understanding Permissins n page 51. Activity Indicatr Meaning User is cnducting a Web Tur (r Web Push). Web Tur permissin is set glbally t "n" but the Mderatr has revked Web Tur permissin frm this user. Web Tur permissin is set glbally t "ff" but the Mderatr has granted Web Tur permissin t this user. Web Tur 259

278 Starting a Web Tur Befre yu can start a Web Tur, yu must be in Web Tur mde. Fr details, see Web Tur Mde n previus page. T start a Web Tur, d the fllwing: 1. Enter the URL f the desired web site in the Address text bx f the Web Tur navigatin bar. 2. Press Enter. 3. (Optinal) Uncheck the Fllw Me ptin if yu want thers t be able t freely brwse the web site, independent f the pages t which yu brwse. (Fr details, see The Fllw Me Optin belw.) Cnducting a Web Tur Within the Web Tur, yu can navigate thrugh the current web site by clicking n links r can mve t a different web site by entering a new URL in the Address text bx. As yu mve between web pages, Web Tur maintains a histry f where yu have been. Yu can use the Back and Frward buttns t mve between the pages kept in the histry. Nte: D nt use Web Tur fr passwrd-prtected web sites. Viewers f the web tur will nt be able t fllw yu past the lgin screen. T share passwrd-prtected sites, use Applicatin Sharing t share yur desktp r web brwser. The Fllw Me Optin By default, yur Fllw Me ptin is selected when yu switch t Web Tur mde. With Fllw Me selected, sessin attendees will be able t freely brwse t ther pages in the Web Tur, independent f the pages t which yu, the tur guide, brwses. Hwever, when yu mve t a new page, they will be redirected t yur new page. Nte: There is ne exceptin: users cannt fllw yu t web pages prtected by lgin credentials. They will see an errr such as "The web page cannt be fund." If yu dn't want t push them t yur new pages, unselect the Fllw Me ptin. 260 Web Tur

279 When yu start a Web Tur, yu are autmatically the "tur guide". Hwever, a Mderatr, r Participant with the Web Tur permissin, can take cntrl f the Web Tur by selecting their Fllw Me ptin. Yur Fllw Me ptin will be unselected. Yu can take back cntrl by selecting it again. Publishing URL t Chat Panel Mderatrs, and Participants with the Web Tur permissin, can publish the URL f the current web page t the Chat Cnversatin pane s it is accessible t (clickable by) everyne. T d s, select Publish URL t Chat frm the Web Tur Optins menu. Stpping the Web Tur T stp the Web Tur, d ne f the fllwing: Unselect the Fllw Me ptin. Switch t Whitebard r Applicatin Sharing mde. (Fr details, see The Cntent Area Mdes n page 28.) Viewing a Web Tur A Web Tur is a type f cntent, and appears in the Cntent area like the Whitebard and Applicatin Sharing. Once smene starts a Web Tur, yu can freely navigate t ther pages within the website by clicking n links r using the Back and Frward buttns. Hwever, if the Hst f the Web Tur has selected the Fllw Me ptin, yu will be redirected t the Hst's current page whenever the Hst mves t a new page. Nte: There is ne exceptin: yu cannt fllw the Hst t web pages prtected by lgin credentials. Yu will see an errr such as "The web page cannt be fund." Fr mre infrmatin n Fllw Me, see The Fllw Me Optin n previus page. Web Tur 261

280 Optimizing the Cntent Area The Web Tur cntent ften may nt fit int yur Cntent area s yu will have t use the scrll bars t view web pages. Yu can ptimize the space available in the Cntent area in tw ways; fr maximum space, d bth: Maximize yur Blackbard Cllabrate web cnferencing windw. Hide the side bar (Audi & Vide, Participants and Chat panels) by unselecting Shw Side Bar in the View menu r by grabbing the brder f any ne f the panels and dragging it all the way t the left. T restre the side bar, reselect Shw Side Bar r drag the panel brder back t the right. Enabling Pp-ups in a Web Tur (Windws nly) The web brwser embedded in the Blackbard Cllabrate web cnferencing Cntent area is, by default, cnfigured t blck ppup windws during web turs. When yu are cnnected t Blackbard Cllabrate thrugh a prxy server that requires yu t enter authenticatin infrmatin, the Ppup Blcker will prevent the authenticatin dialg frm ppping up and yu will nt be able t prvide authenticatin credentials t the prxy server. (Yu will get an errr smething like, This prgram cannt display the web page. ) In this case, yu need t disable the Ppup Blcker the Preferences dialg. Nte: This preference setting is available n Windws systems nly. 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 262 Web Tur

281 2. In the left pane f the Preferences dialg, select Ppup Blcker under Web Tur. The Ppup Blcker preferences panel appears. 3. Unselect Blck Ppups. 4. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Nte: Yu can restre yur preference settings t the default. Fr details n restring default preferences, see Restring Default Preference Settings n page 11. Setting the Web Tur Permissin fr Participants The Web Tur permissin is nt included in the default set f Glbal permissins. Befre Participants can cnduct a Web Tur, yu must explicitly grant them the Web Tur permissin. Participants d nt need the Web Tur permissin t view anther persn's Web Tur. T grant the Web Tur permissin t all Participants at nce, select Web Tur in the Glbal Optins menu r click n the Web Tur glbal permissin icn at the tp f the Participants list. T grant the Web Tur permissin t an individual Participant, select Web Tur in their Participant Optins menu. Web Tur 263

282 Fr further details, see Granting and Revking Permissins t and frm Participants n page 55. When Participants have the Web Tur permissin, their Web Tur Actin bar in the Cllabratin tlbar will be enabled. 1 Cllabratin tlbar 2 Actin bar Web Tur vs. Web Push There are tw ways fr yu t shw sessin attendees web sites: in a Web Tur r a Web Push. Web Turs are displayed in the Cntent area f Blackbard Cllabrate web cnferencing. As the tur guide, yu can cntrl what thers see by selecting the Fllw Me ptin (see The Fllw Me Optin n page 260). Althugh sessin attendees will be able t brwse within the web site yu pened in the Web Tur, as sn as yu mve t a new page, they will be redirected t yur new page. T start r view a Web Tur, yu must be ne f the fllwing systems: any supprted Windws system any Mac OS X 10.5 r higher running a 32-bit r 64-bit JVM A Web Push is a type f Web Tur in which the specified web page pens up in the default web brwser f each sessin attendee (including the hst's) utside f the Blackbard Cllabrate applicatin. Sessin attendees will see the web page t which they are initially directed (pushed) and after that are free t brwse t ther pages, wrk with bkmarks, clse the windw, etc. When yu mve t anther web page, it will have n affect n what thers see in their web brwsers. Linux Nte: If yu are n a Linux (Ubuntu) system, yu will be able t perfrm r view a Web Push nly. Therefre, when a Mderatr starts a Web Tur, yu will see the specified web page pen in yur default web brwsers (a Web Push). Mac Nte: In Elluminate Live! 8.5 recrdings, Mac OS X users will see Web Turs as Web Pushes, where each page f a Web Tur will pen in a new external web brwser windw. 264 Web Tur

283 Starting a Web Push Befre yu can start a Web Push, yu must be in Web Tur mde. Fr details, see Web Tur Mde n page 259. T start a Web Push, d the fllwing: 1. Select Open URL in Brwser frm the Optins menu f the Web Tur navigatin bar. The Open URL in Brwser dialg pens. 2. Enter the desired URL and click OK. The web page will pen up in everyne's default web brwser. There is n way t stp a Web Push (since it exists utside f Blackbard Cllabrate). Hwever, when yu are dne presenting a web site in a Web Push, yu may want t ask the sessin attendees t clse their web brwsers and redirect their attentin back t Blackbard Cllabrate. Web Tur 265

284

285 Chapter 15 Breakut Rms T facilitate small grup cllabratin, a Mderatr can create rms separate frm the Blackbard Cllabrate Main rm and place sessin attendees int these "breakut" rms. Breakut rms have their wn private Audi, Vide, Whitebard, Applicatin Sharing, etc., s the cllabratin that takes place in a breakut rm is independent f the Main rm (and ther breakut rms). What is said r viewed in a breakut rm will nt be captured in a recrding. Even if there is n Mderatr in a breakut rm, when anyne in the breakut rm raises their hand r sends a private message t Mderatrs, Mderatrs in ther rms will be ntified. Nte: Mderatrs n mbile devices cannt create and manage breakut rms. Lg in t the sessin frm a desktp r laptp cmputer t d s. Mbile device users will nt see multiple rms in the Participants list since they can see nly the rm they are currently in. Fr a list f features supprted n mbile devices, see Attending Sessins n Mbile Devices n page 23. Page 267

286 There are tw types f breakut rms: Public: A public breakut rm des nt require anyne in the rm. This means that yu can create a breakut rm, lad cntent int the rm and switch Cntent mdes (if needed) befre yu mve the Participants and Mderatrs int the rm. The breakut rm and its cntents will remain intact even after yu have mved everyne ut f the rm, allwing yu t use the rm and cntents again. Private: A private breakut rm is temprary and clses when n ne is left in the rm. When the Mderatr mves smene int a breakut rm, the Participants list is updated, displaying the name f the rm and the names f the peple in the rm. In the example belw, Lisa and Lucy have been mved t the breakut rm called Lab 1 and Charlie has been mved t the breakut rm called Lab 2. 1 Rm menu 2 Breakut rms Nte: Fr instructins n sending Telephny users t breakut rms, refer t Sending the Telephny Users t Breakut Rms. 268 Breakut Rms

287 Creating Private Breakut Rms Private breakut rms are temprary rms: when the last Mderatr r Participant is mved ut f the private breakut rm, the rm will autmatically clse. When yu create a private breakut rm, yu need t select the individuals yu want in the rm frm the Participants list. Only ne private breakut rm can be created at a time. Nte: When Participants are in breakut rms with n Mderatr, they will be limited t using the current Cntent mde. It yu want them t be able t change mdes in a breakut rm, assign a Mderatr t the rm. 1. In the Participants list, select the Participant(s) yu wish t mve t the breakut rm. Hld dwn Shift r Cntrl (same n Mac) t select multiple Participants. 2. D ne f the fllwing: Frm the Tls menu, select Breakut Rms then Send t Breakut Rm and finally New Private Breakut Rm. Right-click (Cntrl-click n Mac) n the Participants list t pen its cntext menu and select Send t Breakut Rm and then New Private Breakut Rm. If yu selected nly ne individual in the Participants list, frm that Participant's Optins menu, select Send t Breakut Rm and then New Private Breakut Rm. If yu selected mre than ne persn in the Participants list, frm the Tls menu, select Breakut Rms then Send t Breakut Rm and finally New Private Breakut Rm. Nte: As yu add mre than ne private breakut rm, they will be named Private Rm (1), Private Rm (2), Private Rm (3), etc. A new tab (with its wn Optins menu) is created in the Participants list fr each breakut rm created and, if this the first breakut rm created in the sessin, the Rm menu is added t the Participants panel tlbar. The list f peple in each rm can be hidden r shwn by tggling the Expand/Cllapse buttns in the tabs. Breakut Rms 269

288 1 Click t cllapse 3 Rm menu 2 Click t expand 4 Rm Optins menu Creating Public Breakut Rms Public breakut rms are created thrugh the Create Breakut Rms dialg. Yu can create nly ne at a time r several at nce and can mve peple int the breakut rms during rm creatin r later. 270 Breakut Rms

289 1. Open the Create Breakut Rms dialg in ne f the fllwing ways: Frm the Tls menu, select Breakut Rms and then Create Breakut Rms. Frm the Participants panel Optins menu, select Create Breakut Rms. 2. Enter a name fr the breakut rm(s). If yu are creating mre than ne rm, the rms names will cntain the name yu specify here fllwed by a number (Rm 1, Rm 2, Rm 3, etc.). (The default name is "Rm".) 3. Enter the number f rms yu want t create. (The default is 4.) Nte: If yu select the Distributin Optin Divide int grups f (belw), this number will be cleared. The number f breakut rms created will be determined by hw many peple are in the Main rm and hw many yu want in each breakut rm. 4. Select ne f the Distributin Optins: Dn't mve participants: select this ptin if yu want t manually mve participants int the breakut rm(s) later, such as if yu want specific individuals mved int specific rms. Distribute participants evenly: select this ptin if yu want the Participants in the Main rm divided up as evenly as pssible int the rms yu are creating. (This is the default ptin.) Fr example, if yu are creating fur breakut rms and have ten peple in the Main rm, yu will get grups f 3, 3, 2, and 2 rather than 3, 3, 3, 1. Divide int grups f: select this ptin if yu want the number f breakut rms created t be based n the number f peple yu want in each rm. (The Number f rms field will be cleared if yu select this ptin.) Fr example, if yu have nineteen peple in the Main rm and wanted t have fur peple in each grup, five breakut rms will be created: fur f the rms will have 4 peple and ne will have 3 peple. Yu may place n mre than 1000 peple in a grup. 5. If yu wish t include the Mderatrs in the distributin, select the ptin Include mderatrs in the distributin. (By default, this ptin is nt selected.) Nte: When Participants are in breakut rms with n Mderatr, they will be limited t using the current Cntent mde. If yu want them t be able t change mdes in a breakut rm, assign a Mderatr t the rm either thrugh this ptin, by mving a Mderatr int the rm later r later by giving ne f the Participants Mderatr status. 6. Click Create t create the breakut rm(s). Breakut Rms 271

290 A new tab (with its wn Optins menu) is created in the Participants list fr each breakut rm created and, if this the first breakut rm created in the sessin, the Rm menu is added t the Participants panel tlbar. The list f peple in each rm can be hidden r shwn by tggling the Expand/Cllapse buttns in the tabs. 1 Click t cllapse 3 Rm menu 2 Click t expand 4 Rm Optins menu Allwing Participants t Mve Themselves t Breakut Rms If yu want Participants t be able t mve freely between rms, explicitly grant them the permissin. Frm the Tls menu, select Breakut Rms and then Allw Participants t Mve Themselves t Breakut Rms. Participants will be able t tell yu have given them this permissin by the appearance f the Rm menu in their Participants panel tlbar. 272 Breakut Rms

291 Mving Yurself r Others int Existing Rms Yu can send yurself r Participants and Mderatrs frm the Main rm t an existing breakut rm, a breakut rm t the Main rm r frm ne breakut rm t anther. If mving yurself nly, d ne f the fllwing: Frm the Rm menu in the Participants panel tlbar, select the desired rm frm the list f available rms. Frm the Optins menu f the breakut rm t which yu want t mve, select Enter Breakut Rm. Frm the Tls menu, select Breakut Rms, then Send Self t Breakut Rm and finally select the desired rm frm the list f available rms. Breakut Rms 273

292 Drag and drp yurself int the desired rm in the Participants list. Yu can drp yurself n a breakut rm's tab r n a persn already in that rm. If mving Participants and ther Mderatrs, d the fllwing: 1. In the Participants list, select the names f the peple yu wish t mve t a rm (including yur wn). Hld dwn Shift r Cntrl (same n Mac) t select multiple peple. 2. D ne f the fllwing: Frm the Tls menu, select Breakut Rms, then Send t Breakut Rm and finally select the desired rm frm the list f available rms. If yu have selected nly ne persn, frm that persn's Participant ptins menu, select Send t Breakut Rm and then the desired rm frm the list f available rms. If yu have selected mre than ne persn, right-click (Cntrl-click n Mac) n the Participants list t pen its cntext menu and select Send t Breakut Rm and then the desired rm frm the list f available rms. Drag and drp the selected Mderatrs r Participants int the desired rm. Yu can drp them n the breakut rm's tab r n a persn already in that rm. Mving Everyne at Once In ne step, yu can return everyne (including yurself) t the Main rm regardless f where they are. Yu can als reverse that prcess and mve everyne back t the breakut rms they were previusly in ne step. T mve everyne back t the Main rm at nce, d ne f the fllwing: Frm the Rm menu in the Participants panel tlbar, select Return Everyne t Main Rm. Frm the Tls menu, select Breakut Rms, then Return Everyne t Main Rm. 274 Breakut Rms

293 T mve just thse in a particular breakut rm, frm the breakut rm's Optins menu, select Return t Main Rm. All the Participants and Mderatrs will be mved back int the Main rm. All private breakut rms will autmatically clse; public breakut rms will still be listed in the Participants list. T mve everyne back t the breakut rms at nce, d the fllwing: Frm the Rm menu in the Participants panel tlbar, select Return Everyne t Breakut Rms. All the Participants and Mderatrs will be mved back t the last breakut rms they were in previusly. If anyne was in a private breakut rm (that was previusly clsed), it will be repened. Cpying Pages t the Main Rm Mderatrs can cpy all r selected Whitebard pages frm breakut rms t the Main rm. (Participants cannt perfrm this functin.) Nte: Mderatrs als can cpy pages frm the Main rm int breakut rms. Fr details, see Cpying Pages t Breakut Rms n page 215 If yu are in a breakut rm yurself, yu can cpy the current page (the ne yu are currently viewing) t the Main rm. See Cpying the Current Breakut Rm Page n next page. Yu can cpy all pages f the single breakut rm t the Main rm. See Cpying All Pages f a Single Breakut Rm n next page. Yu can cpy all pages f all breakut rms t the Main rm. See Cpying All Pages f All Breakut Rms n next page Yu can cpy all pages f selected breakut rms t the Main rm. See Cpying All Pages f Selected Breakut Rms n page 277 Yu can cpy ne r mre selected pages frm any breakut rm t the Main rm thrugh the Page Explrer. See Cpying Selected Breakut Rm Pages n page 277. Breakut Rms 275

294 If yu want t cnfirm that the pages were cpied successfully t the Main rm, pen the Page Explrer r click n the G t Page menu n the navigatin bar t see a list f all pages in all rms. Cpying the Current Breakut Rm Page T cpy the page yu are currently viewing in a breakut rm t the Main rm, d the fllwing: 1. If nt already there, navigate t the desired page in the breakut rm. 2. Right click (Cntrl-Click n Mac) in the page t pen the Whitebard cntext menu. 3. Select Current Page then Cpy Page t Main Rm. Yu culd als use the methds described in Cpying Selected Breakut Rm Pages n the facing page (by selecting the current page), but the methd abve is the quickest. Cpying All Pages f a Single Breakut Rm T cpy all pages f a single breakut rm t the Main rm, select Cpy Whitebard t Main Rm frm the rm's Optins menu in the Participants panel tlbar. Yu culd als use the methds described in Cpying Selected Breakut Rm Pages n the facing page (by selecting all pages in a single breakut rm) r Cpying All Pages f Selected Breakut Rms n the facing page (by selecting a single breakut rm), but the methd abve is the quickest. Cpying All Pages f All Breakut Rms T cpy all pages in all breakut rms t the Main rm, d ne f the fllwing: Frm the Rm menu in the Participants panel tlbar, select Cpy All Whitebards t Main Rm. Frm the Tls menu, select Whitebard and then Cpy All Whitebards t Main Rm. Yu culd als use the methds described in Cpying Selected Breakut Rm Pages n the facing page (by selecting all pages in all breakut rms) r Cpying All Pages f Selected Breakut Rms n the facing page (by selecting all the breakut rms), but the methds abve are the quickest. 276 Breakut Rms

295 Cpying All Pages f Selected Breakut Rms T cpy all pages f ne r mre breakut rms t the Main rm, d the fllwing: 1. Frm the Tls menu, select Whitebard and then Cpy Breakut Rms t Main Rm. The Cpy Breakut Rm Pages dialg pens. 2. Select the desired breakut rms frm which yu want t cpy the pages. 3. Click Cpy. Tip: If yu have a large number f breakut rms but want t cpy the whitebard pages f nly a few, click n the Nne buttn t deselect all the breakut rms and then select the few desired rms. Yu culd als use the methds described in Cpying Selected Breakut Rm Pages belw (by selecting all pages in the selected breakut rms), but the methd abve is the quickest. Cpying Selected Breakut Rm Pages Yu can select ne r mre breakut rm pages and cpy them t the Main rm using the Page Explrer. Yu can even mve pages between breakut rms. Fr instructins see Using the Page Explrer n page 199 and Cutting, Cpying, Pasting and Deleting Pages n page Open the Page Explrer. (Fr instructins, see Using the Page Explrer n page Select the pages t be cpied. Yu can select individual pages in different breakut rms. Breakut Rms 277

296 3. Right click (Cntrl-Click n Mac) in the Page Explrer and, frm the cntext menu, select Selected Pages and then Cpy Page t Main Rm. Renaming a Breakut Rm A public breakut rm may be renamed at any time during the sessin. Renaming a breakut rm will nt change the attributes f the rm r wh is in the rm. 1. Frm the Rm's Optins menu, select Rename Breakut Rm. The Rename Breakut Rm dialg will pen. 2. Enter the new breakut rm name and then click OK. Breakut rms are listed in the Participants list in alphabetical rder. Depending n the new name, the breakut rm may mve its psitin in the list. 278 Breakut Rms

297 Clsing a Breakut Rm A private breakut rm can be manually clsed r will autmatically clse when all f the Participants and Mderatrs have left the rm r have been remved frm that rm (see Mving Everyne at Once n page 274). A public breakut rm must be manually clsed. When yu clse any breakut rm, the Participants and Mderatrs are returned t the Main rm. T clse all breakut rms at nce: Frm the Rm menu in the Participants panel tlbar, select Clse All Breakut Rms. T clse a particular breakut rm: D ne f the fllwing: Frm that rm's Optins menu, select Clse Breakut Rm. Select the rm and, frm the Tls menu, select Breakut Rms and then Clse Breakut Rm. (Nte, if yu are in that breakut rm, there is n need t select it first.) All the Participants and Mderatrs will be mved back int the Main rm and the breakut rm will disappear frm the Participants list. Tip: Yu can quickly recreate the rms yu clsed by issuing the cmmand Return Everyne t Breakut Rms. Fr details, see Mving Everyne at Once n page 274. Breakut Rms 279

298

299 Chapter 16 File Transfer The File Transfer feature permits Mderatrs t uplad files int the File Transfer Library in rder t share them with everyne in the sessin.files in the library can be pushed ut t everyne in the sessin and explicitly saved by the receiving Participants and Mderatrs. Nte: This feature is nt supprted n mbile devices. Fr a list f features that are supprted, see Attending Sessins n Mbile Devices n page 23. The File Transfer Library Yu can pen the File Transfer Library in ne f tw ways: Frm the Windw menu, select Shw File Transfer Library. Lad a file fr transfer thrugh the Cllabratin tlbar. The File Transfer Library will autmatically pen. (See Lading Cntent thrugh the Cllabratin Tlbar n page 44.) Page 281

300 The File Transfer Library displays a list f all the preladed files and files currently being laded int the library. 1 Lad file fr transfer 4 Remve file frm library 2 Lad URL fr transfer 5 Prmpt recipients that file can be saved 3 Save file t disk Each file r URL displayed in the list cntains the fllwing infrmatin: Name f the File the name f the file is derived frm where the file was laded. If the file was laded frm a user's file system, then this is the name f the riginal file. If it was laded frm a URL, this is the last cmpnent f the URL path. Owner f the File this is the name f the persn wh laded the file. If the file was preladed by the server, then the wner will be listed as a dashed line (---). Size the size f the file and what prgress has been made dwnlading the file t yur machine. Server indicates the status f lading the file nt the server. If the file has been fully laded nt the server the status will read Cmplete. If the file is uplading, it will indicate the status as Lading and the percentage f cmpletin. If the file has nt been cmpletely upladed t the server and the user wh was uplading the file has left the sessin r been discnnected, the status will read Partial and the percentage f cmpletin. Prgress the Prgress bar is a status indicatr shwing the prgress f lading the file int the library. It shws a graph with red, range, yellw, cyan, and green bars. Red: the number f users wh have less than 50% f the file. Orange: users with less than 75%. Yellw: users with less than 95%. Cyan: users with less than 99%. Green: is 100% cmplete. Nte: If yu had saved the file lcally, yu can find ut where by hvering yur muse ver the filename in the library. A tl tip will display the full path name. 282 File Transfer

301 Lading Files fr Transfer The number f files yu can lad is dependent upn the size f the files. The default ttal file size is 10 Megabytes. Yu can lad a file fr transfer in a few different ways: Thrugh the Cllabratin Tlbar. (Fr details, see Lading Cntent thrugh the Cllabratin Tlbar n page 44.) Thrugh the Lad File dialg. (See Lading a File thrugh the Lad File Dialg belw.) Thrugh a URL. (See Lading a File by URL n next page.) Lading a File thrugh the Lad File Dialg T lad a file fr transfer thrugh the Open dialg, d the fllwing: 1. Open the Lad File dialg in ne f the fllwing ways: Frm the File menu, select Open and then File fr Transfer. If the File Transfer Library is pen, click n the Lad File buttn. (T pen the File Transfer Library, see The File Transfer Library n page 281.) 2. Navigate t the apprpriate flder and select the file yu wish t transfer. 3. Select the ptin Prmpt recipients if yu wish t have everyne in the sessin be ntified t save the file as sn as it is added t the library. If yu d nt select this ptin, yu can prmpt recipients later (using the Prmpt Recipients buttn in the tlbar) r, if yu want t give the file t nly a few peple, ntify them directly that the file is available fr dwnlad. (Anyne in the sessin will see, and be able t dwnlad, the file if they pen the File Transfer Library.) 4. Click Open t clse the dialg and lad the file int the File Transfer Library. File Transfer 283

302 Nte: If yu used the File menu ptin in step 1, the File Transfer Library will nw pen, giving yu immediate access t the file. Lading a File by URL Lading a file by URL can be used t avid having t uplad a file t the Blackbard Cllabrate web cnferencing server ver a slw cnnectin. The URL is sent t the server, which then lads the data directly frm the target f the URL. This can save time if cnnectin between the Blackbard Cllabrate server and the target f the URL is faster than that between the Blackbard Cllabrate server and the uplading user. T lad a file frm a URL, d the fllwing: 1. Open the File Transfer Library. (Fr details, see The File Transfer Library n page 281.) 2. Click the Lad URL buttn. The Lad URL dialg bx pens. 3. Enter the URL f the file in the File URL text bx. Tip: Dn t frget t include the ftp://, etc. at the beginning f the File URL field. 4. Select the ptin Prmpt recipients if yu wish t have everyne in the sessin be ntified t save the file as sn as it is added t the library. If yu d nt select this ptin, yu can prmpt recipients later (using the Prmpt Recipients buttn in the tlbar) r, if yu want t give the file t nly a few peple, ntify them directly that the file is available fr dwnlad. (Anyne in the sessin will see, and be able t dwnlad, the file if they pen the File Transfer Library.) 5. Click Lad t clse the dialg and lad the file int the File Transfer Library. 284 File Transfer

303 Remving a File T remve a file frm the File Transfer Library, d the fllwing: 1. Select the files and/r URLs yu wuld like t remve frm the library. 2. Click n the Remve buttn in the tlbar. The Delete File cnfirmatin dialg will appear. 3. Click OK. The selected file(s) will be remved frm the library. Saving a File A Mderatr may prmpt yu t save a file. If s, the Save File dialg will appear. 1. Click n Yes. The Save dialg will pen. 2. Navigate t the flder t which yu wish t save the file and click Save. Yu als can save the file withut being prmpted t d s. 1. In the File Transfer Library, select the file yu wuld like t save. 2. Click n the Save buttn in the tlbar. The Save dialg will pen. 3. Navigate t the flder t which yu wish t save the file and click Save. File Transfer 285

304 Prmpting Recipients t Save a File If yu want everyne in the sessin be ntified t save the file as sn as yu add it t the library, select the ptin Prmpt recipients in the Lad File (see Lading a File thrugh the Lad File Dialg n page 283) r Lad File URL dialg (see Lading a File by URL n page 284). Alternatively, yu can prmpt recipients later by clicking n the Prmpt Recipients buttn in the File Transfer Library tlbar r, if yu want t give the file t nly a few peple, ntify them directly that the file is available fr dwnlad. Clsing the File Transfer Library Clsing the File Transfer Library will nt affect the files already laded int the library it just clses the windw. T clse the windw, d ne f the fllwing: Click n the windw s Clse buttn in the title bar f the windw. Enter Ctrl+W (Cmmand-W n Mac) Enter Alt+F4 (Windws and Linux nly) 286 File Transfer

305 Chapter 17 The Timer The Timer is a clck that yu can use t effectively manage yur Blackbard Cllabrate sessins. It can be useful in helping yu pace yur wn presentatins r crdinate multiple presenters by tracking the time alltted t each. The Timer appears in the Cllabratin tlbar shwing the time cunting either up r dwn, depending n hw the Timer was cnfigured. Nte: This feature is nt supprted n mbile devices. Fr a list f features that are supprted, see Attending Sessins n Mbile Devices n page 23. The Participants Timer lks the same as yurs except that it desn t have the Pause and Stp buttns. Yu als can use the Timer when wrking with Participants. Let s say yu have sent Participants t breakut rms fr thirty minutes t wrk n an assignment. T help the Participants stay n track with the assignment, yu culd make the Timer (set fr thirty minutes) visible t them. The Timer can be set t cunt dwn frm a specified time t zer r cunt up frm zer fr an indefinite time. It can be paused and resumed at any time. Page 287

306 When the Timer has expired, yu may be ntified by an audible tne and/r visual ntificatin (such as the ne belw), depending n hw the Timer was cnfigured. Anyne in the sessin can turn their wn audible and visual ntificatins ff. Fr details, see Setting Ntificatin Preferences n page 17. As a Mderatr, yu can use all the available Timer features. Participants can use a subset f the features. In the fllwing table, a checkmark indicates which functins can be perfrmed by Mderatrs and which can be perfrmed by Participants. Feature Mderatrs Participants View the Timer Set preferences fr Audible and Visual ntificatins. Cnfigure and start the Timer Pause and resume the Timer Stp the Timer Starting the Timer Yu can set the Timer t wrk in ne f tw mdes: Yu can have the Timer Cunt dwn frm the number yu specify t zer. Use this ptin when yu want t keep track f hw much time yu have left. (This is the default mde.) See Cunting Dwn n page 288. Yu can have the Timer Cunt up frm zer t an indefinite time. (The Timer can cunt up t a maximum f 99 hurs, 59 minutes and 59 secnds.) Use this ptin when yu want t keep track f hw much time has expired. See Cunting Up n page 291. Cunting Dwn T cnfigure a Cunt Dwn Timer, d the fllwing: 1. Open the Timer Settings dialg in ne f the fllwing ways: Frm the Tls menu, select Timer and then Start Timer. Frm the Infrmatin menu in the Cllabratin tlbar, select Start Timer. 288 The Timer

307 2. Click n the Cunt Dwn Frm radi buttn. 3. Mve t the time field (Hur, Minute r Secnd) yu want t change. Either click in the desired field with yur muse r use yur Right and Left Arrw Keys. The Timer 289

308 4. Enter values in the Hurs, Minutes and Secnds fields. There are three ways t d this: Select the existing values in the time fields and type the new values ver them. Use the Time spinner t change the values in the time fields. Use the Up and Dwn Arrw Keys t change the values in the time fields. Nte: Yu cannt leave the time fields at zer. If yu d, the Start buttn will be disabled (grayed ut). The maximum value yu can enter in the Hurs field is 99. If yu enter a value greater than 59 in the Minutes r Secnds fields, the values will be cnverted. In the example belw, 80 secnds is cnveretd t 1 minute and20 secnds. 5. Select yur Timer expiratin indicatr ptins. These indicatrs can be used t ntify users that the Timer has expired that time s up. Yu can chse nne, ne r bth ptins: Chse Play Sund if yu want a beep t sund when the Timer has expired. Chse Display Message if yu want t display a visual ntificatin when the Timer has expired. (This is the default ptin.) Nte: If a user has nt acknwledged the Timer expired ntificatin (by clicking n Dismiss) within 30 secnds, the ntificatin will autmatically clse. Nte: Anyne in the sessin can turn their wn audible and visual ntificatins ff. Fr details, see Setting Ntificatin Preferences n page The Timer

309 6. Select yur visibility ptins t specify which users yu want t be able t see the Timer. Yu must chse ne: Chse Shw t All if yu want everyne in the sessin, including Participants, t see the Timer. The Timer is shwn t everyne in breakut rms, as well as thse in the Main rm. (This is the default ptin.) Chse Shw t Mderatrs Only if yu want nly Mderatrs t see the Timer. 7. (Optinal) Enter a name (f up t 25 characters) t sessin attendees explaining the purpse f the timer. Yu might want t enter the name f a timed assignment t make it clear t students hw much time they have left t cmplete the assignment. 8. Click n the Start buttn. The Timer will end when zer is reached. Cunting Up T cnfigure a Cunt Up Timer, d the fllwing: 1. Click n the Cunt Up Frm radi buttn. 2. Select yur visibility ptins. Yu must chse ne: Chse Shw t All if yu want everyne in the sessin, including Participants, t see the Timer. Chse Shw t Mderatrs Only if yu want nly Mderatrs t see the Timer. 3. (Optinal) Enter a name (f up t 25 characters) t sessin attendees explaining the purpse f the timer. Yu might want t enter the name f a timed assignment. 4. Click n the Start buttn. The Timer will nt end n its wn and must be stpped manually. Pausing and Resuming the Timer Mderatrs can pause and resume the Timer at any time, regardless f whether r nt they persnally started the Timer. One reasn yu might want t pause the Timer is t reset the time (see Changing the Timer n next page). T pause the Timer, click n the Pause buttn. The Timer 291

310 T resume the Timer, click n the Resume buttn. Nte: After the Timer is paused and resumed, the Timers f all users will be re-synchrnized with the new time. Changing the Timer T change the time yu must first pause the timer. Nte: After the time is changed, the Timers f all users will be resynchrnized with the new time. 1. Pause the Timer. (See Pausing and Resuming the Timer n previus page.) 2. Mve t the time field (Hur, Minute r Secnd) yu want t change. Either click in the desired field with yur muse r use yur Right and Left Arrw Keys. 3. Enter values in the Hurs, Minutes and Secnds fields. There are three ways t d this: Select the existing values in the time fields and type the new values ver them. Use the Time spinner t change the values in the time fields. Use the Up and Dwn Arrw Keys t change the values in the time fields. Nte: Yu cannt leave the time fields at zer. If yu d, the Start buttn will be disabled (grayed ut). 4. Resume the Timer. (See Pausing and Resuming the Timer n previus page. ) Stpping the Timer There are three ways t stp the timer: Frm the Tls menu, select Timer and then Stp Timer. Click n the Stp buttn in the Timer. Frm the Infrmatin menu in the Cllabratin tlbar, select Stp Timer 292 The Timer

311 Nte: Keep in mind that, when yu stp the Timer, thers in yur sessin will nt be ntified (as they can be when the Timer expires). The Timer will just disappear. If yu want t ntify users, use the Chat functin (see Chapter 8, Chat). The Timer 293

312

313 Chapter 18 Multimedia The Multimedia feature enables Mderatrs t lad multimedia files r URLs int the Multimedia Library in rder t play them fr everyne in the Blackbard Cllabrate sessin. Nte: This feature is nt supprted n mbile devices. Fr a list f features that are supprted, see Attending Sessins n Mbile Devices n page 23. Playing a multimedia file is a tw-step prcess: 1. Lad the multimedia file(s) r multimedia URLs int the Multimedia Library. Nte: The Multimedia feature supprts WMV, MPEG, MPEG4, MP3, QuickTime, and Flash files. 2. After the files r URLs have been laded, select the file r URL t be played frm the list in the Multimedia Library dialg bx. Nte: The apprpriate players must be installed t view these files. The Multimedia feature will first attempt t play the file in the Multimedia player windw and if this is nt pssible, it will then attempt t pen the file up in yur machine s default media player. Page 295

314 The Multimedia Library The Multimedia Library is a repsitry fr the multimedia files and multimedia URLs yu uplad and want t play in yur Blackbard Cllabrate sessin. Yu can pen the Multimedia Library in ne f tw ways: Frm the Windw menu, select Shw Multimedia Library. Lad a multimedia file thrugh the Cllabratin tlbar. The Multimedia Library will autmatically pen. (See Lading Cntent thrugh the Cllabratin Tlbar n page 44.) The first time yu access this feature, a Multimedia Warning message appears, reminding yu f which files are supprted. By default, the ptin D nt warn me again this sessin is selected. If yu leave this ptin selected, the warning will nt appear again. Click OK t cntinue. The Multimedia Library will pen. 1 Lad Multimedia file 4 Play selected media 2 Lad Multimedia URL 5 Stp playing selected media 3 Remve media frm library 296 Multimedia

315 Each file r URL displayed in the list cntains the fllwing infrmatin: Name the name f the file r the URL. Size the size f the file in Kilbytes. Server indicates the status f lading the file nt the server. If the file is lading, it will indicate the status as Lading and the percentage f cmpletin. If the media has been fully laded nt the server the status will read Cmplete. Prgress the Prgress bar is a status indicatr fr each user indicating hw much f the file has been dwnladed t that user's machine. Each sectin f the bar represents a sessin attendee, with the first sectin reserved fr the Mderatr. There are five dwnlad status reprting levels: Red: 0% 50%, Orange: 51% 75%, Yellw: 76% - 95%, Cyan: 96% 99% and green is 100% cmplete. Nte: When a sessin is being recrded, the Prgress bar shws the recrding as anther sessin attendee. Fr example, if yu have three peple in yur sessin and yu are recrding the sessin, the Prgress bar will be divided int five sectins: the first sectin represents the Mderatr and the remaining sectins represent the three sessin attendees and the recrding sessin attendees. Lading Multimedia Files The number f multimedia files r URLs yu can lad is dependent upn the memry n yur cmputer. Tip: Large multimedia files shuld be laded early t allw time t transfer the files t the server. Yu can lad a multimedia file in a few different ways: Thrugh the Cllabratin Tlbar. (Fr details, see Lading Cntent thrugh the Cllabratin Tlbar n page 44.) Thrugh the Open dialg. (See Lading a Multimedia File thrugh the Open Dialg n next page) Thrugh a URL. (See Lading a Multimedia URL n next page.) Multimedia 297

316 Lading a Multimedia File thrugh the Open Dialg T lad a multimedia file thrugh the Open dialg, d the fllwing: 1. Open the Open dialg in ne f the fllwing ways: Frm the File menu, select Open and then Multimedia. If the Multimedia Library is pen, click n the Lad File buttn. (T pen the Multimedia Library, see The Multimedia Library n page 296.) 2. Navigate t the flder cntaining the multimedia file. Yu can filter files by selecting the desired file type frm the Files f Type pull-dwn menu. 3. Select the desired file and click OK. Nte: If yu used the File menu ptin in step 1, the Multimedia Library will nw pen, giving yu immediate access t the file. Lading a Multimedia URL A multimedia URL is a multimedia file lcated n a web server. Typically, these are multimedia files stred in a central web repsitry (such as a Wiki) r files that yu placed n a web server yurself, specifically fr retrieval during a Blackbard Cllabrate web cnferencing sessin. (Fr assistance uplading yur files t a web server, see yur system administratr.) Tip: Use Multimedia URL lading when yu have cncerns abut bandwidth. Dwnlading large multimedia files frm a web server can be much mre efficient than dwnlading frm yur wn cmputer, where the bandwidth resurces are likely mre limited. 298 Multimedia

317 T lad a multimedia file frm a URL, d the fllwing: 1. Open the Multimedia Library. (Fr details, see The Multimedia Library n page 296.) 2. Click the Lad URL buttn. The Enter Multimedia URL dialg bx pens. 3. Enter the URL f the file in the text bx and click OK t clse the dialg. Tip: Dn t frget t include the ftp://, etc. at the beginning f the text field. Playing a Multimedia File r URL After yu have laded multimedia files r multimedia URLs, yu can play them fr everyne in the sessin. The Multimedia feature will first attempt t play the file in the Blackbard Cllabrate web cnferencing Multimedia player windw and if this is nt pssible, it will then attempt t pen the file up in the machine s default media player. 1. In the Multimedia Library windw, select the file r URL yu wish t play frm the list. The selected item will be highlighted in the list. 2. Click the Play buttn. Multimedia 299

318 Remving Multimedia Files r URLs T remve the multimedia files r URLs frm the Multimedia library, d the fllwing: 1. In the Multimedia Library, select the files and/r URLs yu wish t remve. 2. Click the Remve buttn. A cnfirmatin dialg will appear, asking yu t cnfirm remval f the files. 3. Click n Yes. The selected media file(s) will be remved frm the library. Stpping the Currently Playing Media T stp the playing f a multimedia file, d the fllwing: 1. In the Multimedia Library windw, click the Stp buttn. The Cnfirm Media Halt dialg will appear. 2. Click Yes t halt the playing f the current media. Clsing the Multimedia Library Clsing the Multimedia Library will nt affect the files already laded int the library it just clses the windw. T clse the windw, d ne f the fllwing: Click n the windw s Clse buttn in the title bar f the windw. Enter Ctrl+W (Cmmand-W n Mac) Enter Alt+F4 (Windws and Linux nly) 300 Multimedia

319 Chapter 19 Interactive Recrdings While watching a recrding f a Blackbard Cllabrate web cnferencing sessin, yu may have pprtunities t interact with the recrding. Yu may receive a file frm the sessin Mderatr thrugh the File Transfer facility, be prmpted t take a Quiz, r be able t navigate t web pages in Web Tur. As a Mderatr, yu can recrd a sessin and play it later by clicking n a link. Yu may want t prvide the link t thse wh missed the sessin r t thse wh attended but wuld like t review the sessin. Or yu may want t recrd sessins fr archival purpses. Nte: Interactive recrdings are nt available in Blackbard Cllabrate vrm. Nte: Interactive recrdings cannt be watched n mbile devices, hwever, recrdings can be cnverted t MP3 and MP4 frmats, which can be viewed n mbile devices. Hwever, nt all institutins supprt cnversin f recrdings t MP3 and MP4 frmats, s cnsult yur system administratr fr details. All activity that ccurs in the Main rm f the sessin will be recrded, except fr private Chat messages, the Timer and persnal Ntes. (Only the activity in the main Blackbard Cllabrate web cnferencing rm will be recrded. Anything that ccurs in a breakut rm will nt be recrded.) Page 301

320 As the recrding prgresses, Blackbard Cllabrate inserts index entries t mark significant events within the sessin (see Using the Recrding Index n page 311 fr further details). Anyne viewing the recrding can navigate thrugh the recrding t pints marked with index entries. Yu can start r stp recrding at any time during the sessin. Yu als can erase the recrding at any time during the sessin. Nte: Sme sessins, when created, may have been set t recrd autmatically. If this is the case, yu cannt start, stp r erase the recrding. See yur System Administratr if yu wish t cntrl the recrding f yur sessin. As a Mderatr, yu can use all the available Interactive Recrding features. Participants cannt recrd sessins, but they can play them. In the fllwing table, a checkmark indicates which functins can be perfrmed by Mderatrs and which can be perfrmed by Participants. Feature Mderatrs Participants Live Recrding Features Recrd a sessin (start, pause, resume and stp) Erase a recrding while in a sessin Manually add an index entry t a recrding Playback Features Yu are neither a Mderatr nr a Participant when yu play a recrding, s yur rle is nt relevant during playback. Play, pause, resume and stp a recrding Navigate thrugh a recrding using the Playback cntrl buttns, the Playback menu and the Recrding Index windw Search fr a recrding Index Entry using the Recrding Index windw Recrding Yur Sessins When yu launch int a new sessin, if the sessin is nt cnfigured t be recrded autmatically, by default yu will be prmpted t recrd the sessin. 302 Interactive Recrdings

321 This dialg is presented t every Mderatr. When yu dismiss this dialg, yu dismiss it fr yurself nly ther Mderatrs will cntinue t see it until they dismiss their wn dialgs. T turn this reminder ff fr future sessins, select the ptin Dn t remind me again and clse the Recrding Reminder dialg. Yu can turn the reminder back n fr future sessin, using the Preferences dialg. (Fr details, see Cnfiguring the Recrding Reminder Dialg n page 305.) Starting a Recrding T start recrding yur sessin, r resume a stpped recrding, d ne f the fllwing: Click the Recrd buttn in the Cllabratin tlbar. Frm the Tls menu, select Recrder and then Recrd. Enter the keybard shrtcut Ctrl+Shift+R (Cmmand-Shift-R n Mac). Sessin attendees will be able t tell that the sessin is being recrded in the fllwing ways: Fr Mderatrs, the Recrd buttn n the Cllabratin tlbar changes t the Recrding buttn. Fr Participants, a red Recrding icn appears in the Cllabratin tlbar. Fr everyne, the audible ntificatin Recrding started is played. (If they are using the telephne fr audi cmmunicatins, they will nt hear it.) Nte: Thse wh jin the sessin after recrding has already resumed, will hear the audible ntificatin Recrding in prgress. Tip: Yu can turn audible ntificatins ff. Fr details, see Setting Ntificatin Preferences. Interactive Recrdings 303

322 Stpping a Recrding At any time during yur sessin, yu can stp r pause the recrding by ding ne f the fllwing: Click the Recrding buttn in the Cllabratin tlbar. Frm the Tls menu, select Recrder and unselect Recrding. Enter the keybard shrtcut Ctrl+Shift+R (Cmmand-Shift-R n Mac). Yu can start and stp the recrding as many times as yu like during yur sessin. Tip: Yu d nt need t stp and start recrding yur sessin t prevent perids f inactivity frm being recrded. Blackbard Cllabrate autmatically cndenses perids f inactivity t ptimize the recrding length. Sessin attendees will be able t tell that the recrding has been stpped r paused in the fllwing ways: Fr Mderatrs, the Recrding buttn n the Cllabratin tlbar changes back t the Recrd buttn. Fr Participants, the red Recrding icn disappears frm the Cllabratin tlbar. Fr everyne, the audible ntificatin Recrding stpped is played. (If they are using the telephne fr audi cmmunicatins, they will nt hear it.) Tip: Yu can turn audible ntificatins ff. Fr details, see Setting Ntificatin Preferences. Manually Adding an Index Entry As a recrding prgresses, Blackbard Cllabrate web cnferencing inserts index entries t mark significant events within the sessin (see Using the Recrding Index n page 311 fr further details). If the autmatic indexing des nt mark a spt in yur sessin that yu want t be able t reference later when yu play the recrding (such as when yu begin a discussin r take a break), yu can manually add an index entry. 1. Open the Enter Descriptin f Index dialg bx in ne f tw ways: Frm the Tls menu select Recrder and then Add Index Entry. Enter Ctrl+Shift+I (Cmmand-Shift-I n Mac) 304 Interactive Recrdings

323 2. Enter a descriptin fr yur index entry. 3. Click n OK t add the index entry r Cancel t clse the dialg withut saving an index entry. Nte: The index entry is created fr the place yu are at in the recrding when yu click n OK nt when yu pen the Enter Descriptin f Index dialg. Cnfiguring the Recrding Reminder Dialg If yu selected the ptin Dn t remind me again in the Recrding Reminder dialg, yu can turn the reminder back n fr future sessins thrugh the Preferences dialg: 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate web cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 2. In the left pane f the Preferences dialg, select Reminder under Recrder. The Recrder preference panel appears. 3. Select the ptin Remind me t start recrding when I am a mderatr. Interactive Recrdings 305

324 4. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate web cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Nte: Yu can restre yur preference settings t the default. Fr details n restring default preferences, see Restring Default Preference Settings n page 11. Erasing a Recrding At any time in the sessin, yu can erase the cntent f the recrding up t that pint. 1. Frm the Tls menu select Recrder and then Erase Recrding. A dialg bx appears, asking yu t cnfirm that yu want t erase the recrding. 2. Click n OK t erase the recrding r Cancel t keep the recrding. Playing a Recrding A recrding is played by clicking n a recrding link. Access t recrdings will be dependent n yur rganizatin s administrative interface. Please cntact yur administratr fr mre infrmatin n accessing recrding links. T pen the recrding, click n the recrding link. A Blackbard Cllabrate web cnferencing windw will pen. Use the Playback Cntrller panel at the bttm the windw t start, stp, pause/resume and navigate thrugh the recrding. 1 Play/Pause buttn 5 Shw Index Entry Menu buttn 2 Index Entry marks 6 Playback Time indicatr 3 Playback Slider indicatr 7 Playback slider 4 Current Index Entry 8 Ttal Recrding Time 306 Interactive Recrdings

325 T play a recrding r resume a paused a recrding: Click the Play buttn (t play at nrmal speed). Frm the Playback menu, select Player and then Play (t play at nrmal speed). Frm the Playback menu, select Player and then Fast Frward (t play at an accelerated speed). Nte: Vide, Multimedia, Web Tur and File Transfer are nt displayed when yu fast-frward thrugh a recrding. Als, Audi is muted when fast-frwarding. As the recrding advances, the Playback Time indicatr, the Current Index Entry Mark and the Playback slider will shw yur prgress thrugh the recrding. T pause the recrding: Click the Pause buttn t stp playing the recrding and maintain yur current place in the recrding. Frm the Playback menu, select Player and then Pause. T stp the recrding: Frm the Playback menu, select Player and then Stp. When yu stp a recrding, yu will nt maintain yur current place in the recrding the recrding ges back t the beginning. Names Hidden in Recrdings If, when viewing a recrding, yu see sessin attendee names replaced by the generic Participant (such as in the Chat panel and Participants list), this means that the sessin creatr cnfigured the sessin t hide attendee names. This is dne t prtect the identity f sessin attendees. Interactive Recrdings 307

326 Multi-Camera Vide in Recrdings If a sessin with multiple simultaneus cameras is recrded, yu cannt chse wh s vide stream t display in the primary vide display as yu wuld in a live sessin. By default, the vide stream f the current speaker is displayed in the primary vide display unless, in the live sessin, a Mderatr had turned n the ptin Make Vide Fllw Mderatr Fcus, in which case the vide stream f the Mderatr is displayed in the primary vide display. Navigating Within a Recrding When yu play a recrding, yu are nt required t play it frm start t finish. Yu can skip ahead r mve back t areas f particular interest by navigating thrugh a list f index entries. When Blackbard Cllabrate web cnferencing is recrding a sessin, it autmatically creates index entries fr the fllwing events: Change page in the Whitebard Change tpic in the Whitebard Start a Web Tur Start an Applicatin Sharing sessin Stp an Applicatin Sharing sessin Start playing a Multimedia file Lad a file fr transfer Start a Quiz Shw the Graphing Calculatr Hide the Graphing Calculatr Cnnect sessin t telecnference Discnnect sessin frm telecnference Yu als can manually enter an index entry (see Manually Adding an Index Entry n page 304). 308 Interactive Recrdings

327 There are fur ways t navigate within a recrding: T... Mve t a general area within the recrding, nt assciated with an index entry D... use the Playback slider (see Using the Playback Slider n next page) Mve t the previus r next index entry use the Playback slider (see Using the Playback Slider n next page) use the Index Entry menu (see Using the Index Entry Menu n next page) frm the Playback menu (in main tlbar), select Skip Back and Skip t Next menu ptins Mve t any index entry use the Playback slider (see Using the Playback Slider n next page) Mve t any index entry by selecting it frm, r searching fr it in, the Recrding Index use the Index Entry menu (see Using the Index Entry Menu n next page) use the Recrding Index (see Using the Recrding Index n page 311) Nte: Regardless f which methd yu use, it may take several secnds fr the recrding t reach the specified lcatin especially if mving backward in the recrding. Knwing Where Yu Are There are tw ways yu can determine yur current psitin in a recrding: Playback Slider: When yu mve yur cursr ver the slider yu will see a tl tip cntaining the name f the index entry ver which yu are hvering and the assciated time in the recrding. If yu are nt hvering ver an index entry, the tl tip will display the text Drag indictr t mve within the recrding fllwed by the time. Interactive Recrdings 309

328 Current Index Entry and Time: The Current Index Entry and Current Time are displayed in the Playback Cntrller panel. The Current Index Entry displays the icn and name f the clsest index entry within a +/- 30 secnd range. (The index entry nrmally is the same as the text in the Details clumn f the Recrding Index. If there is n Details text, the text will be the same as that in the Kind clumn f the Recrding Index.) If there is n index entry within that range, there will be n Current Index Entry displayed. In the example belw, the recrding is currently at r near the pint where the whitebard page "Keys t Speaking" is being displayed and 2 minutes and 39 secnds int the recrding. Using the Playback Slider Yu can mve t a specific index entry r just mve randmly backward r frward in the recrding using the Playback Slider. Grab the Playback Slider Indicatr with yur cursr and drag it t the left r right t the desired lcatin in the recrding. Using the Index Entry Menu If yu want t mve t a specific index entry, yu can select it frm the Index Entry menu. 1. Click n the Shw Index Entry Menu buttn in the Playback Cntrller panel. The Index Entry menu will pen. 2. Frm the Index Entry menu, scrll t and click n the desired index entry. 310 Interactive Recrdings

329 Using the Recrding Index The Recrding Index windw displays a cmplete list f all index entries in yur recrding. Yu can navigate t any index entry in the list. Opening the Recrding Index T pen the Recrding Index windw, select Shw Recrding Index frm the Playback menu (in the main tlbar). 1 Seek buttn 5 Srt icn 2 Suppress ptin 6 Clumn headers 3 Play icn 7 Search bx 4 Time mark 8 Dne buttn Tip: Yu can resize the Recrding Index windw by grabbing a side r crner and dragging it. The clumns will autmatically adjust themselves. The Recrding Index has five clumns: Play icn clumn: is the left-mst clumn (it has n text in the clumn header). It is used t hld the Play icn, which indicates the current playback psitin in the recrding. Time clumn: lists the times in the recrding that index entries were created, either autmatically by Blackbard Cllabrate web cnferencing r manually by yu. Interactive Recrdings 311

330 Surce clumn: shws the icn f the Blackbard Cllabrate mdule being used when the index entry was created. Fr manually created index entries, the clumn will shw the Recrding icn. Kind clumn: gives a descriptin f the event that triggered the index entry. Details clumn: describes the specific screen, file, applicatin r web address assciated with the event that triggered the index entry. The Surce, Kind and Details clumns can be resized. Mve yur cursr ver a clumn divider between tw clumn headers. The cursr will change t a duble arrw. Drag the clumn divider t the desired psitin. Mving t an Index Entry Frm the Recrding Index, yu can mve t any place in the recrding that is marked by an index entry. Yu can d s in ne f tw ways: Duble-click n the desired index entry. Select the desired index entry (by clicking n it r using the Up and Dwn Arrw keys) and click n the Seek buttn. The recrding will begin playing at the pint yu specified. (If the recrding was in a paused state when yu selected an index entry, yu will have t click n Play t resume playback.) Nte: It may take a few secnds fr the recrding t reach the specified lcatin. Nte: The Whitebard, Vide and Multimedia may nt be displayed when yu are navigating t an index entry. The Whitebard will g black, the Vide windw will be blank and the Multimedia file windw will nt pen unless yu are specifically mving t the index fr the Multimedia file, in which case it will pen and start playing. Srting the Recrding Index The Recrding Index can be srted by the Time, Surce, Kind and Details clumns. Time: srts numerically by time mark Surce: srts by gruping all entries related t the same mdules (with the same Surce icn) tgether Kind: srts alphabetically Details: srts alphabetically 312 Interactive Recrdings

331 Nte: Yu can srt by ne clumn nly there is n secndary srting n a secnd clumn. The srt directin is indicated in the clumn header by the ascending and descending Srt icns. T srt by a clumn, click n the clumn header. Each successive click n the same header advances the srting status thrugh a sequence f ascending, descending and unsrted. The default srt rder is by Time, in ascending rder chrnlgically frm the beginning f the recrding t the end. Click n the Kind clumn header t srt by Kind in ascending alphabetical rder. Click n the Kind clumn header again t srt by Kind in descending alphabetical rder. Click n the Kind clumn header again t stp srting by Kind and return t the default srting rder (Time in ascending rder). Filtering the Recrding Index Smetimes in a sessin yu might rapidly repeat events, such as quickly skipping thrugh presentatin screens in the Whitebard. Yu have the ptin f filtering frm view any cnsecutive duplicate index entries (entries f the same Kind and frm the same Surce) that ccur within a cuple f secnds f each ther. Filtering can help yu eliminate nise frm yur Recrding Index. Interactive Recrdings 313

332 In the example belw, a number f index entries were triggered by slide changes in the Whitebard. The duplicates are highlighted in yellw. T filter ut the duplicate index entries in the Recrding Index, select the ptin Suppress duplicate entries. In the example belw, the index entries that were highlighted in yellw abve are n lnger shwn. Nte: Suppressing duplicate entries des nt remve them, but just hides them. T see them again, simply de-select Suppress duplicate entries. 314 Interactive Recrdings

333 Searching fr an Index Entry If yu have a large recrding, it may nt be easy t find a particular index entry by scrlling thrugh the list in the Recrding Index. Yu can quickly find index entries by searching fr specified text in the Kind and Details fields f the index entry. T search fr an index entry, type yur search term in the Search bx. Fr example, if yu want t search fr index entries cntaining the term reactin, start typing the wrd in the Search bx. Nte that the search begins almst immediately as yu type, s yu will start getting matching index entries befre yu have finished typing the wrd. (Nte the highlight areas in the example t the right.) Keep typing until yu get the results yu desire. Tip: T search immediately, withut the ne r tw secnd delay, enter yur text and immediately press Enter. Mac Nte: Mac users will see a standard Mac search field rather than the Blackbard Cllabrate search field. T clear the Search bx and end yur search, d ne f the fllwing: Click the Cancel buttn. Press Escape. Interactive Recrdings 315

334

335 Chapter 20 Ntes The Ntes windw lets yu easily take persnal ntes during a live Blackbard Cllabrate web cnferencing sessin, edit them and later share them with thers. (During the sessin, nly yu will see yur wn ntes.) As yu write ntes abut what is being presented in a sessin, Blackbard Cllabrate synchrnizes the ntes t the sessin timeline. This is very useful when reviewing recrded sessins later. When playing a recrding, the Ntes windw tracks the prgress f the sessin and displays the ntes that were taken at every pint during the sessin. (Fr infrmatin n recrding sessins, see Chapter 19, Interactive Recrdings.) Nte: This feature is nt supprted n mbile devices. Fr a list f features that are supprted, see Attending Sessins n Mbile Devices n page 23. A new Ntes dcument is created each time yu enter a new sessin and take ntes. (If yu reenter the same sessin multiple times, there will be nly ne Ntes dcument created fr that sessin fr that particular day. If yu attend a sessin that spans multiple days, yu will get a new Ntes dcument fr each day.) These dcuments are saved lcally n yur cmputer. Nte: The Ntes facility can be used by Mderatrs and Participants. Bth can use the full set f Ntes features. Page 317

336 Beynd simple nte-taking, the Blackbard Cllabrate Ntes facility has a number f useful features: Yu can edit, frmat r rerganize ntes at any time, either during a live sessin r when playing a recrded sessin. Yu can share yur ntes with thers. Yu can manage yur ntes library by imprting, exprting and deleting Ntes dcuments. Yu can search within yur list f Ntes dcuments t easily lcate ntes taken during a specific sessin. Yu can view presentatin ntes imprted with a laded presentatin. The Ntes windw has the fllwing cmpnents: 1 Thumb 2 Ntes editr 3 Nte Dcuments list 4 Manage Ntes buttn 5 Exprt Ntes buttn 6 Imprt Ntes buttn 7 Text Size menu 8 Search field 9 Clse buttn 10 Delete Ntes buttn 11 Divider 318 Ntes

337 Opening and Clsing the Ntes Windw Opening and clsing the Ntes windw is quick and simple s, at any time, yu can enter a nte withut yur attentin being diverted away frm the sessin in prgress. Yu can mve, resize r clse the Ntes windw s it is nt btrusive. If yu clse it, yu can repen it later and cntinue where yu left ff. The windw remembers where yu were when yu clsed the windw s yu can cntinue entering ntes withut wrrying if yur cursr is in the right psitin. It als remembers its size and psitin, s it will appear exactly the same as the last time yu pened it. Nte: The Ntes windw always remains in frnt f the Blackbard Cllabrate web cnferencing main windw. The fllwing table describes hw t pen and clse the Ntes windw: Yu want t Precnditin Use Keybard Shrtcuts Use menus r ther Open the Ntes windw Ntes windw is clsed Ctrl+E (Windws & Linux) Frm Windws menu, select Shw Ntes Cmmand-E (Mac) Activate the Ntes windw (bring it t the frnt) Ntes windw is pen but inactive (r hidden in the back) Ctrl+E (Windws & Linux) Cmmand-E (Mac) Frm Windws menu, select Shw Ntes Clse the Ntes windw Ntes windw is pen and active Ctrl+W r ALT+F4 (Windws & Linux) Click Clse buttn in Ntes windw Cmmand-W (Mac) Frm Windws menu, unselect Shw Ntes Nte: Yu can als pen the Ntes windw by imprting a Ntes file thrugh the Cllabratin tlbar. Fr details, see Lading Cntent thrugh the Cllabratin Tlbar n page 44. Ntes 319

338 Taking Ntes T start taking Ntes, d the fllwing: 1. Open the Ntes windw (as described Opening and Clsing the Ntes Windw n previus page). 2. Start typing. The cursr is psitined at the tp f the Ntes editr presumably that is where yu want t enter yur first nte. As yu enter a nte, the text will wrap t fit the Ntes windw. 3. Press Enter t end the nte and start a new ne. A nte is similar t a paragraph (in a wrd prcessr) in that pressing Enter ends a nte and creates a new ne immediately belw it. (T enter a new nte smewhere ther than directly belw the existing nte, see Inserting Ntes n page 325.) Tip: If yu want t enter a line break withut creating a new nte, press Alt-Enter (Optin-Enter n Mac). 320 Ntes

339 Creating Lists The Ntes windw prvides basic supprt fr creating lists. Yu simply enter designated list characters at the beginning f a line. When yu press Enter, thse characters are examined t determine if this line is part f a list. All list items will remain gruped tgether in the same nte. 1. Type the desired special list character (refer t the fllwing table) fllwed by the text fr the first list item. 2. Press Enter t create the next line in the list. 3. Manually preface each list item with the special list character it is nt dne autmatically like in a wrd prcessr. 4. Press Enter twice t end the list. A new nte will be created belw. Use the fllwing special list characters t create yur list: Character(s) Descriptin - Create a hyphenated list Create a bulleted list Alt-0149 using numeric keypad n Windws Optin- 8 n Mac OS X 1. Create a numbered list where numbers are fllwed by perids 2- Create a numbered list where numbers are fllwed by hyphens 3) Create a numbered list where numbers are fllwed by parentheses a. r A. Create a lettered list where letters are fllwed by perids a- r A- Create a lettered list where letters are fllwed by hyphens a) r A) Create a lettered list where letters are fllwed by parentheses Ntes 321

340 Frmatting Ntes Text T enhance the readability f yur ntes, Ntes lets yu change fnt size and apply basic text styles t yur ntes. 1. Select the text yu want t frmat. 2. Enter the desired keybard shrtcut t frmat the text (see the fllwing table). Nte: Yu can use mst standard text editing muse actins within the text f ntes, such as duble-clicking t select a wrd and dragging t select text. 322 Ntes

341 The fllwing standard text editing keybard shrtcuts can be used t perfrm functins within the text f individual ntes. Functin Windws & Linux Shrtcuts Mac OS X Shrtcuts Make selected text Bld Ctrl+B Cmmand-B Make selected text Italics Ctrl+I Cmmand-I Underline selected text Ctrl+U Cmmand-U Decrease fnt size f selected text Ctrl+[ Ctrl+- Cmmand-[ Cmmand-Minus Sign Increase fnt size f selected text Ctrl+] Ctrl+= Cmmand-] Cmmand-= Select all text in current nte Ctrl+A Cmmand-A Cpy selected text Ctrl+C Cmmand-C Cut selected text Ctrl+X Cmmand-X Paste cpied text Ctrl+V Cmmand-V Delete selected text Delete Delete Backspace Insert a line break within a nte Alt+Enter Optin-Enter Nte: Text frmatting will nt be retained if yu cpy and paste frmatted text frm ne nte t anther, r t an external text editing applicatin. Changing the Text Size in the Ntes Editr Yu can change the size f the text displayed in the Ntes editr t make it mre readable fr yu. The fnt size f the entire dcument will change and any changes that were made using the Decrease and Increase keybard shrtcuts will be verridden. Ntes 323

342 The available text sizes are 8, 9, 10, 11, 12, 13, 14, 15, 16, 18, 20, 22, 24, 28, 32 and 36 pints. T change the fnt size f the text, d ne f the fllwing: Select the fnt size frm the Text Size menu in the tl bar f the Ntes windw. Right click (Cntrl-Click n Mac) anywhere in the Ntes editr and select ne f the ptins frm the cntext menu. Make Text Bigger increase the text size t the next larger size. Fr example, if the text was set t 12, selecting Make Text Bigger will increase the size t 13. Make Text Smaller decrease the text size t the next smaller size. Fr example, if the text was set t 36, selecting Make Text Smaller will decrease the size t 32. Default Size set the text size back t the default setting f 12. (This value may be different fr nn- English implementatins f Blackbard Cllabrate web cnferencing.) Text Size change the text size t that selected frm the submenu. Wrking with Ntes Once yu have entered yur ntes, yu can wrk with them in a number f ways: Select them (see Selecting Ntes n the facing page) Insert them (see Inserting Ntes n the facing page) Mve them (see Mving Ntes n page 327) Delete them (see Deleting Ntes n page 327) Print them (see Printing Ntes n page 327) Save them (see Saving Ntes n page 328) 324 Ntes

343 Selecting Ntes Yu need t select ntes t perfrm peratins n them, such as mving and deleting them. T select a nte, yu need t select the thumb assciated with the nte. When a nte is selected, its thumb is highlighted. Yu can d s in ne f tw ways: Click directly n the thumb. Nte that the muse pinter changes frm an arrw t a hand. This means yu can drag the nte t anther lcatin. Press Escape. The thumb f the nte that was currently being edited will be highlighted, indicating the nte is selected. There are als keybard shrtcuts yu can use t select ntes: Functin Precnditin Windws & Linux Shrtcuts Mac OS X Shrtcuts Select the previus nte Initial nte is selected press Up Arrw twice press Up Arrw twice Select the next nte Cursr is within text f nte press Enter twice press EnterrReturn twice Initial nte is selected press Dwn Arrw twice press Dwn Arrw twice Select the nte yu are currently entering r editing Cursr is within text f nte press Escape press Escape Inserting Ntes Typically, when yu are first entering yur ntes, yu will simply press Enter t create a new nte beneath the existing nte. Hwever, yu can insert new ntes anywhere in the Ntes editr when initially entering them r editing them later. The existing ntes will re-flw autmatically t make rm fr the new nte. Other than inserting a nte belw the existing nte, yu can insert new ntes befre the existing nte, between existing ntes, r anywhere in the Ntes editr. Ntes 325

344 Use keybard shrtcuts t insert ntes: Functin Precnditin Windws & Linux Shrtcuts Mac OS X Shrtcuts Insert a new nte immediately belw the existing nte Cursr is within text f nte Initial nte is selected Enter Enter r Dwn Arrw Enter r Return Enter r Return r Dwn Arrw Insert a new nte immediately abve the existing nte Initial nte is selected Up Arrw Up Arrw Use a click f the muse t insert new ntes: T insert a new nte between tw existing ntes, click between the tw ntes (either between text r thumbs). T insert a new nte anywhere in the Ntes editr, click any blank area in the Ntes editr. (Fr example, yu may want t leave blank areas t remind yu t g back and fill in further details later n.) Nte: Each nte has an internal timestamp (nt visible t yu) that keeps it synchrnized with its assciated activity within the sessin. When yu enter a new nte between tw existing ntes, the timestamp f the new nte will be a relative time between the time stamps f the tw existing ntes. 326 Ntes

345 Mving Ntes Ntes can be mved up and dwn and rerganized freely using the muse. Other ntes will autmatically re-flw if needed t make rm fr mved ntes. 1. Click n the thumb f the nte yu want t mve. When the muse is hvering ver the thumb, the cursr changes t a hand t indicate it can be grabbed. 2. Hld dwn the muse and drag the nte vertically t the desired lcatin. 3. Release the muse t drp the nte. Yu can als use keybard shrtcuts t mve ntes: Functin Precnditin Windws & Linux Shrtcuts Mac OS X Shrtcuts Mve the selected nte abve the previus nte Mve the selected nte belw the next nte Nte is selected Alt + Up Arrw Optin-Up Arrw Nte is selected Alt + Dwn Arrw Optin-Dwn Arrw Nte: Each nte has an internal timestamp (nt visible t yu) that keeps it synchrnized with its assciated activity within the sessin. When yu mve a nte between tw ther ntes, the timestamp f the mved nte will be a relative time between the time stamps f the tw ther ntes. Deleting Ntes T delete a nte, select it (click n its thumb) and press Delete r Backspace. Printing Ntes T print ntes, yu must exprt the Ntes dcument as a.txt file (see Exprting Ntes Dcuments n page 331), pen it in a text editr and use the text editr s print facility. Nte: Exprted.txt files d nt retain time stamp and frmatting infrmatin. Ntes 327

346 Saving Ntes Yu never have t save individual ntes because Ntes dcuments are saved autmatically t yur lcal hard drive. Fr infrmatin n saving a Ntes file, see Exprting Ntes Dcuments n page 331. Viewing Presenter Ntes Imprted with a Presentatin When yu lad a PwerPint r OpenOffice.rg presentatin int the Whitebard, yu are given the ptin f imprting the presentatin s presenter ntes as well. (Fr details, see Lading External Cntent int the Whitebard n page 168.) If yu chse t imprt the presenter ntes, they will appear in the Ntes editr f all sessin attendees. Each presenter nte becmes a separate entry in the Ntes editr and is prefaced with the name f the assciated slide (as shwn in the screen capture t the right). If any sessin attendee already has ntes within their Ntes editr when yu imprt a new presentatin, the presenter ntes will be appended t the end. Nte: Users must explicitly pen the Ntes windw t see the imprted ntes the windw des nt pen autmatically. And if users dn t pen the Ntes windw, the presenter ntes will nt be saved t a Ntes dcument. 328 Ntes

347 Managing Ntes Dcuments In additin t wrking with individual ntes in the Ntes Editr, yu can manage Nte Dcuments in the fllwing ways: Open them (see Opening the Ntes Dcuments List belw) Search fr them (see Searching fr Ntes Dcuments n next page) Exprt and imprt them (see Exprting and Imprting Ntes Dcuments n next page) Delete them (see Deleting Ntes Dcuments n page 335) Opening the Ntes Dcuments List The Ntes Dcuments list displays a list f the sessins fr which yu tk ntes. It is always clsed when the Ntes windw is first pened in a Blackbard Cllabrate web cnferencing sessin, as the primary purpse f the Ntes windw is t take ntes fr the present sessin. There are tw ways t pen the Ntes Dcuments list: Click n the Manage Ntes buttn. Drag the divider dwn using the muse. The Ntes Dcuments list displays the date and name f each sessin that has ntes assciated with it. Sessins are always listed in reverse chrnlgical rder; this rder cannt be changed. Selecting any Ntes dcument in the list displays its ntes in the Ntes editr belw. The Ntes dcument fr the current sessin is highlighted in bld. Ntes 329

348 Yu can select multiple Ntes dcuments. (Select the first Ntes dcument and hld dwn Cntrl (Cmmand n the Mac) as yu select the remaining ntes.) When they are fr different sessins then nthing is displayed in the Ntes editr. When they are fr the same sessin, the multiple Ntes dcuments will be cmpunded (merged) and displayed as ne. See Using Cmpund Ntes n page 336 fr details. When n Ntes dcuments are selected, the Ntes editr is blank. Searching fr Ntes Dcuments Over time, yur list f Ntes dcuments will grw and lcating a specific sessin dcument by scrlling the list may becme increasingly challenging. The Search Ntes Dcuments feature can be used t filter the Ntes Dcuments list by allwing yu t display nly thse Ntes Dcuments whse sessin name cntains yur specified search string. Tip: T display the Search field, yu must first pen the Ntes Dcuments list by clicking n the Manage Ntes buttn. Sessin dates are nt searchable. Sessins are listed in reverse chrnlgical rder and it is easy fr yu t scrll t the desired date. The list f Ntes dcuments is updated dynamically as yu type. Nte: The Search field cannt be used t search the text within ntes in the Ntes editr. Therefre, it is hidden when the Ntes Dcuments list is clsed. Exprting and Imprting Ntes Dcuments Yu can share yur ntes with smene else by exprting and imprting Ntes dcuments. Perhaps smene culd nt attend a sessin and wuld like t review yur ntes while playing a recrding f the sessin. Or maybe tw f yu (wh bth attended a sessin) wuld like t cmpare ntes. Yu may als want t exprt ntes t pen them in anther applicatin t edit r print them. 330 Ntes

349 Fr details n exprting Ntes dcuments, see Exprting Ntes Dcuments belw. Fr details n imprting Ntes dcuments, see Imprting Ntes Dcuments n page 333. Exprting Ntes Dcuments Ntes can be exprted in ne f tw frmats. Fr sharing ntes with thers t use within a Blackbard Cllabrate web cnferencing sessin, exprt them as Ntes dcuments (.eln files). Fr imprting ntes int ther applicatins, exprt them as text files (.txt files). Ntes Dcument (.eln file): An.eln dcument is the frmat used within Blackbard Cllabrate It is nt suitable fr imprting int ther applicatins as ther applicatins cannt interpret them (making them unreadable). Hwever, as.eln files retain all timestamp and frmatting infrmatin, they are the frmat required t share ntes with thers. When imprted back int Blackbard Cllabrate, they are perfectly readable. Text File (.txt file): A.txt file can be pened by any applicatin that reads text files. Because.txt files d nt retain time stamp and frmatting infrmatin, they cannt be used t share ntes with thers in Blackbard Cllabrate Hwever, if yu want t edit r print a Ntes dcument in anther applicatin, exprt them as.txt files as the ntes will be in a readable frmat (as in the sample t the right). Tip: Anther way t exprt ntes is simply t cpy and paste them int anther applicatin. As with exprting via a.txt file, the text frmatting (bld, italics, etc.) will nt be retained. It is pssible t exprt either ne r multiple Ntes dcuments at nce. Nte: If the multiple dcuments pertain t the same sessin (same name and date), they are autmatically cmpunded int a single file during exprt. See Using Cmpund Ntes n page 336 fr mre infrmatin. Ntes 331

350 T exprt Ntes dcuments, fllw the steps belw: 1. Frm the Ntes Dcuments list, select the Ntes dcument(s) yu want t exprt. 2. Click n the Exprt Ntes buttn at the tp f the Ntes windw. The Save file dialg will pen. 3. Brwse t the directry in which yu want t save yur Ntes dcuments. (Blackbard Cllabrate will remember this lcatin the next time yu exprt Ntes dcuments.) 4. Select the file frmat in which yu want t save yur Ntes dcuments. 5. Enter a name fr yur Ntes dcument. (See Ntes Dcument Filenames n page 332fr further infrmatin.) 6. If yu are exprting multiple dcuments, and yu want them all t be saved in the same frmat and in the same lcatin, check the Apply t All checkbx. 7. Click n Save. If yu are saving multiple ntes files at nce, yu will be required t click n Save fr each ne. Ntes Dcument Filenames By default, the file name f an exprted Ntes dcument is named as fllws: <Date>-<Sessin Name>.eln where <Date> is the date the ntes were taken and <Sessin Name> is the name f the sessin fr which the ntes were taken. The frmat f the date is determined by yur system preferences. Hwever, yu can name an exprted dcument whatever yu like. 332 Ntes

351 Nte: If yu change the name f a Ntes dcument during exprt, and imprt the renamed dcument back int Blackbard Cllabrate, the name within the Ntes Dcuments list will be the same as it was befre exprt it will be listed using the name and date f the sessin fr which the ntes were taken. Imprting Ntes Dcuments Imprted Ntes dcument behave the same way as ntes that were created lcally. They can be viewed, edited, deleted and rerganized just like lcal Ntes dcuments. Yu can imprt Ntes dcuments in tw ways: Thrugh the Cllabratin Tlbar. (Fr details, see Lading Cntent thrugh the Cllabratin Tlbar n page 44.) Thrugh the Ntes windw. T imprt Ntes dcuments thrugh the Ntes windw, fllw the steps belw: 1. Click n the Imprt Ntes buttn at the tp f the Ntes windw. The Open file dialg will pen. Ntes 333

352 Nte: Only.eln files can be imprted as nly they cntain the infrmatin required by Blackbard Cllabrate such as time stamps and frmatting infrmatin. 2. Select the dcument(s) yu wish t imprt. 3. Click n Open. The imprted Ntes dcument(s) will appear in the Ntes Dcuments list. (If the Ntes Dcuments list was previusly clsed, it will be pened t display yur imprted Ntes dcument.) 334 Ntes

353 If yu imprt ntes frm smene else fr a sessin fr which yu already have yur wn ntes, r if yu imprt mre than ne set f ntes fr the same sessin, Blackbard Cllabrate will distinguish the Ntes dcuments by appending the authrs names t the sessin name (as in the example t the right). Nte: Imprted Ntes dcuments are cpied t the Ntes strage directry. Therefre, the riginal ntes files yu imprted are n lnger required and, if yu like, yu can delete them. Deleting Ntes Dcuments When yu delete a Ntes dcument, it is remved frm the Ntes Dcuments list and deleted frm the Ntes strage directry. Warning: Be careful when deleting Ntes dcuments deletin is permanent. T delete Ntes dcuments, fllw the steps belw: 1. Frm the Ntes Dcuments list, select the Ntes dcument(s) yu want t delete. (T select mre than ne Ntes dcument, select the first dcument and hld dwn Cntrl (Cmmand n the Mac) as yu select the remaining dcuments.) Click n the Delete Ntes buttn. A message dialg will appear, asking yu t cnfirm the delete peratin. 2. Click n Yes t cmplete the deletin. Ntes 335

354 Deleting the Ntes Dcument fr the Current Sessin If yu try t delete the Ntes dcument fr the current sessin, it will remain listed in the Ntes Dcuments list since the current sessin must always have a Ntes dcument pen int which yu can enter ntes. Hwever, the cntents f the Ntes dcument (the actual ntes) will be deleted. If yu d nt enter new ntes befre the sessin ends, n ntes will be saved fr the current sessin. Using Cmpund Ntes Blackbard Cllabrate web cnferencing lets yu view multiple Ntes dcuments simultaneusly by cmpunding (merging) the dcuments tgether as ne in the Ntes editr. If yu have imprted ntes written by smene else fr the same sessin, this is a great way t cmpare yur ntes with theirs. When yu have multiple Ntes dcuments fr a particular sessin, they appear as separate items in the Ntes Dcuments list. The name f each authr is appended t the sessin name. In the Ntes editr, each nte is prefaced by the name f its authr. The ntes are srted by time stamps (nt visible t yu), just as they are in a single Ntes dcument. A cmpund Ntes dcument behaves like a nrmal dcument. Yu can add, mve, edit r delete ntes. The changes yu make are saved t their respective underlying Ntes dcuments. In the example t the right, if yu edited the first nte, it wuld be saved t Ricky s Ntes dcument. When yu add new ntes, if yu are the authr f ne f the underlying Ntes dcuments, the new ntes will be added t yur Ntes dcument. Hwever, if yu didn t authr any f the underlying dcuments, the new ntes will be added t the first underlying dcument (the first ne listed in the Ntes Dcuments list). In the example t the right, Vivian s nte will be added t Ricky s Ntes dcument. If yu want t save the cmpund ntes, yu can merge them int a single dcument by exprting them. (See Exprting Ntes Dcuments n page 331.) Once exprted, it can be managed like any ther Ntes dcument (e.g., searched, deleted, cmpunded with yet anther Ntes dcument, etc.). 336 Ntes

355 Viewing Ntes in Recrdings Ntes are tied t events in a sessin via an internal clck. When viewing a recrded sessin, the Ntes windw autmatically mves a marker (arrw) thrugh the ntes t pint t the ntes that were entered at specific times during the sessin. The Ntes windw des nt autmatically pen when yu begin playing a recrding. Yu must pen it manually (see Opening and Clsing the Ntes Windw). If yu pause, rewind r frward the recrding, the marker will mve in the Ntes dcument in accrdance with the current time f the recrded sessin. If the current nte is ut f view, the editr will scrll t it autmatically. The arrw marker is always aligned with the tp f the nte. Hwever if the nte is significantly taller than the arrw, a vertical tail will cver the entire height f the nte t make sure the indicatr is always visible. Nte: If n ntes were taken fr the recrded sessin, a new blank Ntes dcument will be created, allwing yu t enter ntes abut the recrding. Editing Ntes in a Recrding Other than the arrw marker, there is basically n difference between ntes in a recrding and ntes in a live sessin. Ntes can be edited, inserted and deleted while yu play a recrding in the same way as can be dne during a live sessin. (Refer t Taking Ntes and Wrking with Ntes.) Just like ntes in a live sessin, they are autmatically saved and any changes will ver-write the riginal ntes file. Ntes 337

356 When yu select a nte, and it is the current nte at this pint f the recrding, the arrw marker changes frm gray t the highlight clr fr yur perating system. While yu edit the text f a nte, the recrded sessin cntinues and the arrw marker mves t the next ntes in the rder they were taken. Subsequently, as the Ntes editr scrlls dwn, yu may lse sight f the nte yu are editing. Tip: Pause the recrding t keep the nte yu are editing in fcus displayed within the visible prtin f the Ntes editr. 338 Ntes

357 Chapter 21 The Quiz Manager The Quiz Manager helps yu create nline quizzes cnsisting f multiple chice and shrt answer quiz questins. A quiz can cnsist f any number f questins and can be presented t Participants during the sessin. The results are tabulated fr yur review and can be published fr the sessin attendees t review. Nte: This feature is nt supprted n mbile devices. Fr a list f features that are supprted, see Attending Sessins n Mbile Devices n page 23. Yu can pen the Quiz Manager in ne f tw ways: Frm the Windw menu, select Shw Quiz Manager. Lad a quiz file thrugh the Cllabratin tlbar. The Quiz Manager will autmatically pen. (See Lading Cntent thrugh the Cllabratin Tlbar n page 44.) Page 339

358 1 Create New Quiz buttn 4 Remve Quiz frm Library buttn 2 Lad Quiz buttn 5 Edit Quiz buttn 3 Save Quiz t File buttn 6 View Quiz buttn Creating a Quiz T create a new quiz, d the fllwing: 1. Open the Quiz Manager windw by selecting Shw Quiz Manager frm the Windw menu. The Quiz Manager cnsists f a tlbar and the Quiz Library panel. 340 The Quiz Manager

359 2. Click n the Create New Quiz buttn t create a new quiz. The New Quiz panel appears. 3. Enter the name f the quiz, replacing the default text New Quiz. 4. Click n the New Questin buttn t create a new questin. The New questin text bx appears. 5. Enter yur questin by replacing the default text New questin. There are tw types f questins yu may ask multiple chice r shrt answer. If yu are asking a multiple-chice questin cntinue with the next step. If yu are asking a shrt answer questin, g t step 7. The Quiz Manager 341

360 6. T enter multiple-chice respnses, click n the Multiple Chice buttn. One New chice text bx will be created every time yu click n the buttn. The fllwing example has 4 multiple-chice respnses. a. Enter yur respnses by verwriting the New chice text in each f the text bxes. b. Click n the Wrng icn t mark which f the multiple-chice respnses is the crrect answer. The icn will change t a Right icn. 7. T enter a shrt answer respnse fr yur questin, click n the Shrt Answer buttn and enter yur answer in the yellw text field. Tip: Use the shrt answer type f questin if yu want t give peple freedm when answering a questin. Nte: Althugh yu must enter smething int the yellw text field, the Quiz Manager will nt be able t grade the shrt answer respnses unless the answer given matches the crrect answer exactly. Marking f inexact answers must be dne manually by the Mderatr. 342 The Quiz Manager

361 8. Click n the New Questin buttn t create anther new questin and repeat the earlier steps until yu have entered all yur questins and respnses. 9. Click the Save Quiz buttn t save the quiz and return t the Quiz Library. Yur quiz will appear in the Quiz Library list. The quiz is saved fr this sessin nly. Yu can nw administer the quiz t the Participants r yu can save it t disk. (See Saving Quizzes t Disk n page 346 fr instructins.) Administering Quizzes t Participants Once yu have created a quiz, yu can administer the quiz t the Participants. The quiz can be defined t be cmpleted in a specific time r have n time limit defined (that is, pen ended). If the quiz is timed, a clck will be displayed in the Quiz Manager windw indicating t sessin attendees and yurself hw much time is remaining t cmplete the quiz. Once all the Participants have submitted their answers r the time limit has elapsed, the quiz will stp. T administer the quiz d the fllwing: 1. Open the Quiz Manager windw by selecting Shw Quiz Manager frm the Windw menu. Any quizzes yu just created and any quizzes yu laded will be listed. (Fr details n lading existing quizzes, see Lading Previusly Saved Files int the Quiz Manager n page 348.) The Quiz Manager 343

362 2. Select the quiz frm the list f available quizzes and then click the View Quiz buttn. Fllwing is an example f a quiz. 3. If desired, set a time limit fr the quiz. Click the Time buttn and enter the time limit fr the quiz in the Set Time Limit dialg bx. The value is in minutes and must be a whle number. 4. T administer the quiz t the Participants, click the Play buttn. As each persn hands in their quiz, yu will be able t navigate thrugh the questins (using the arrw buttns) and review their respnses. The indicatr at the bttm f the page (in the example belw, 3/4) infrms yu f the number f persns wh have handed in their quiz. 344 The Quiz Manager

363 T view answers given by an individual, use the drp-dwn menu t select the individual s name. Viewing and Saving Quiz Results 1. Once all Participants have handed in their quiz r the time limit has elapsed, the quiz will stp. Alternatively, yu can stp and scre the quiz by clicking n the Stp buttn. Yu can view a summary r individual peple s results by selecting their name frm the pull-dwn Summary menu. 2. Yu may publish the results by clicking n the View Results buttn. The Participants can view the questins, and the crrect answers alng with their wn respnses. They als can view a graphical display f the summary f all the respnses. They will nt see the individual persn s respnses. They can use the arrw buttns r drpdwn menu (shwn belw) t navigate between questins. 3. Click the Stp buttn t return t the Quiz Library. The Quiz Manager 345

364 4. The quiz results file will appear in the Quiz Library list. The file will display the date and time the quiz was written. 5. T save the quiz results as a.vcq file (s yu can view the results later), click n the Save Quiz t File buttn and select the quiz results file frm the Save Quizzes dialg. (Fr details, see Saving Quizzes t Disk n page 346.) The quiz results file will have the date and time appended t the file name. Tip: T view a.vcq file, pen it in Micrsft Excel. Saving Quizzes t Disk Yu may save a single r multiple quizzes t a disk s that they can be used in ther sessins. Yu may als save the quiz results, which can be viewed at a later date. 1. Open the Save Quizzes dialg in ne f the fllwing ways: If yu are in the Quiz Manager windw, click n the Save Quiz t File buttn. Frm the File menu, select Save and then Quiz. All the quizzes and quiz results currently laded in the Quiz Library will be displayed in the Save Quizzes dialg. 346 The Quiz Manager

365 Quizzes file names are appended with the text [Master] and quiz results file names are appended with the text [Written], alng with the date and time the results file 2. Select ne f the fllwing ptins: Save all quizzes - all the quizzes in the list will be saved. Save selected quizzes just the highlighted quizzes in the list will be saved. All the quizzes will be saved t ne *.vcq file. When yu g t lad this file back int the Quiz Manager Library, the individual quizzes will be extracted frm the file and be displayed as separate quizzes. 3. Click OK t save the quizzes. The Save dialg bx pens. 4. Navigate t the flder in which yu want t save yur file. 5. Type a file name fr the quiz in the File Name bx. 6. Click Save. The Save dialg bx clses, and Blackbard Cllabrate web cnferencing saves the quiz as a.vcq file (a prprietary file frmat) and yu are returned t the Quiz Manager windw. Nte: If yu frget t save any quizzes r quiz results, yu will be reminded t d s when yu exit the sessin. The Quiz Manager 347

366 Lading Previusly Saved Files int the Quiz Manager Yu can lad previusly saved quizzes int the Quiz Library in a few different ways: Thrugh the Cllabratin Tlbar. (Fr details, see Lading Cntent thrugh the Cllabratin Tlbar n page 44.) Thrugh the Open dialg. (Fr details, see Lading a Quiz File thrugh the Open Dialg belw.) Lading a Quiz File thrugh the Open Dialg 1. Open the Open dialg in ne f the fllwing ways: Frm the File menu, select Open and then Quiz. If the Quiz Manager is pen, click n the Lad Quiz buttn. (T pen the Quiz Manager, see The Quiz Manager n page 339.) 2. Navigate t and select the file yu want t pen. The saved quizzes are in.vcq frmat. 3. Click Open. The Open dialg bx will clse and yu will be returned t the Quiz Manager windw. Editing a Quiz T edit an existing quiz, d the fllwing: 1. Highlight the quiz frm the list and then click n the Edit Quiz buttn. 348 The Quiz Manager

367 2. The quiz is displayed in the Quiz Manager. Fr questins, use the arrw buttns t navigate between questins, the Mve Questin Dwn and Mve Questin Up buttns t rerder the questins, the Delete Questin buttn t delete a questin and the create a new questin. New Questin buttn t Fr respnses t the current questin, use the Mve Respnse Dwn and Mve Respnse Up buttns t rerder the list f respnses and the Delete Respnse buttn t delete a respnse. 3. After editing the quiz, click the Save Quiz buttn t save the quiz, clse the Design panel and return t the Library. Nte: This will save the quiz t the Quiz Library fr this sessin nly. T permanently save the quiz t its riginal file, use the Save Quiz buttn in the Quiz Library tlbar. (Fr details, see Saving Quizzes t Disk n page 346.) Remving a Quiz frm the Quiz Library Yu can remve quizzes frm the Quiz Manager windw by ding the fllwing: 1. Select ne r mre quizzes frm the library. 2. Click n Remve Quiz buttn t remve the quizzes frm the Quiz Library. (If yu have saved the quizzes t disk, this des nt delete the files; the quizzes are just remved frm the Quiz library.) 3. In respnse t the cnfirmatin dialg, click Yes. The Quiz Manager 349

368 Clsing the Quiz Manager Windw Clsing the Quiz Manager windw will nt affect the quizzes already laded int the library it just clses the windw. T clse the windw, d ne f the fllwing: Click n the windw s Clse buttn in the title bar f the windw. Enter Ctrl+W (Cmmand-W n Mac) Enter Alt+F4 (Windws and Linux nly) 350 The Quiz Manager

369 Chapter 22 The Graphing Calculatr The Graphing Calculatr is a mathematical calculatr used t slve mathematical frmulae and represent them as graphs. T display the calculatr, select Graphing Calculatr frm the Windw menu. The calculatr is displayed in frnt f the ther windws. Resize r re-psitin the Graphing Calculatr windw as desired. Nte: This feature is nt supprted n mbile devices. Fr a list f features that are supprted, see Attending Sessins n Mbile Devices n page 23. T display the calculatr, select Graphing Calculatr frm the Windw menu. The calculatr is displayed in frnt f the ther windws. Resize r re-psitin the Graphing Calculatr windw as desired. Page 351

370 1 Y-axis 2 X-axis 3 Select pint buttn 4 Shift view area buttn 5 Zm ut buttn 6 Zm in buttn 7 Functin bxes 8 Set display regin bxes 9 Minimum X value 10 Maximum X value 11 Minimum Y value 12 Maximum Y value 13 Histry menu 14 Evaluate buttns 15 Restre defaults buttn 16 Privacy menu 17 Grid spacing menu 18 Fllw Mderatr buttn Opening and Clsing Graphing Calculatr Windw T pen the windw, in the Windw menu, select Graphing Calculatr. Clsing the Graphing Calculatr windw will nt affect any f the wrk yu have already dne it just clses the windw. T clse the windw, d ne f the fllwing: Click n the windw s Clse buttn in the title bar f the windw. Enter Ctrl+W (Cmmand-W n Mac) Enter Alt+F4 (Windws and Linux nly) 352 The Graphing Calculatr

371 Private and Shared Calculatrs The Graphing Calculatr feature supplies everyne with tw calculatrs: a private and a shared calculatr. Anyne can pen and use their private calculatr, which is visible nly t them. Participants d nt need any permissins t use the private calculatr, hwever, they can access it nly if the Fllw Mderatr ptin is turned ff (which it is by default). The shared calculatr resides n the Mderatr s applicatin. Only Mderatrs can use the shared calculatr. N permissin is required t view the shared calculatr. Bth Graphing Calculatrs functin identically. Switching between the Private and Shared Graphing Calculatr T switch between the tw calculatrs, select Shared r Private frm the drp dwn menu in the Graphing Calculatr windw. The infrmatin n yur private calculatr des nt change r get deleted when yu switch between private and shared calculatrs. Using the Shared Graphing Calculatr The shared calculatr can be used in ne f tw ways: with r withut the Fllw Mderatr ptin selected. The shared calculatr withut the Fllw Mderatr ptin selected (default) Participants can switch t their private calculatr r clse their Graphing Calculatr windw at any time. Yu can change the display regin at any time. The shared calculatr with the Fllw Mderatr ptin selected Turn n the Fllw Mderatr ptin in ne f the fllwing ways: Frm the Tls menu, select Graphing Calculatr and then Fllw Mderatr. Select (check) the Fllw Mderatr ptin in the Graphing Calculatr windw. The Graphing Calculatr 353

372 When the Graphing Calculatr windw is pen, the shared Graphing Calculatr is displayed t everyne: The Participants are frced t view the shared Graphing Calculatr windw and see all the changes that are made n yur calculatr. Participants cannt dismiss the Graphing Calculatr r use their private calculatr. Yu, hwever, can always use yur private calculatr. If yu dismiss the Graphing Calculatr windw, then the Participants (private and shared) calculatrs are dismissed as well. Graphing Functins Using the Calculatr Yu can enter nly explicit functins in the Graphing Calculatr. The calculatr allws yu t plt tw functins n the same grid. If yur functin cntains a variable, it must be represented by an x. 1. Type yur functin in the Functin bx and press Enter t graph it. 2. Optinally, yu can enter a secnd functin in the secnd functin bx. Yur first functin is graphed in blue, the secnd in red. Entering Mathematical Operatrs and Functins The fllwing table lists the allwable mathematical peratrs. Type T perfrm this peratin + Add - Subtract * Multiply / Divide ^ Expnent ( ) Parenthesis (t indicate rder f peratin) 354 The Graphing Calculatr

373 Use the fllwing abbreviatins fr these functins and numbers. Type T represent this functin r number sqrt Square Rt abs Abslute Value lg Lgarithm (base 10) ln Natural Lgarithm sin Sine cs Csine tan Tangent csc Csecant sec Secant ct Ctangent asin Arcsine acs Arccsine atan Arctangent pi pi e e Nte: Trignmetric functins are graphed in radians. The Graphing Calculatr 355

374 Displaying the Functin Histry Bth functin entry fields maintain a histry f the ten mst recent functins that yu graphed. When yu exit the sessin, all the functins are erased. Click the drp dwn arrw buttn next t the functin field t display the histry f graphed functins fr that field. Evaluating Functins 1. Enter a value r expressin fr X in the Y= text bx. 2. Click the buttn t evaluate Y fr the given value f X. The Slve Functin dialg bx appears. 3. Select the ptin Mark the resulting pint n the graph if yu want the crdinates f the result pltted n yur graph. 356 The Graphing Calculatr

375 4. Click OK t accept yur changes and dismiss the dialg bx. Yur result is displayed in the Slve Functin infrmatin bx. 5. Click OK t dismiss the infrmatin bx and view the crdinates n yur graph. The crdinates are displayed and pltted n the graph. Yu can zm ut r mve the display regin t view the pltted crdinates n yur graph. Selecting and Displaying Pints n the Graph Select the buttn n the calculatr and then click a pint n the grid. The pint is identified with a green X and the x- and y-crdinates fr the pint are displayed t fur decimal places. T display an x- r y-intercept r a pint f intersectin 1. Select the buttn n the calculatr. 2. Drag a selectin bx ver a regin that cntains an x- r y-intercept r a pint f intersectin f tw functins t display the crdinates fr a pint. If yu select a regin that has mre than ne pint f interest, the pint will be identified in the fllwing rder f preference: 1. Pint f intersectin 2. x-intercept 3. y-intercept The Graphing Calculatr 357

376 If yu select a regin that has mre than ne pint f equal pririty, nly the pint with the lwest x-value will be pltted. Alternatively, yu can re-select a regin with nly ne pint f interest. Nte: The calculatr displays the crdinates f nly ne pint at a time. Changing the Calculatr Display Regin Setting the Display Regin and Grid Spacing The display regin f the graph is defined by the X range and Y range values. The Grid Spacing draws visible lines that crrespnd t tick pints n the x- and y-axis. By default, the display regin is set at 5 t 5 fr the X range, 5 t 5 fr the Y range and the Grid Spacing is set t 1. T display a different regin f the graph, enter values fr the X range and Y range and set the Grid Spacing. Zming In and Out T zm in, click the buttn and then click the regin f the graph yu want t zm in n. Yu can zm in as many times as yu need until yu see the level f detail that yu require. T zm ut, click the buttn and then click the display regin. Click the display regin again t zm ut t see mre f the display. 358 The Graphing Calculatr

377 Mving the Graph in the Display Regin Click the buttn and then click and drag the display regin t mve the graph with yur muse. Yu can als re-psitin the display regin by selecting the ptins n the Restre Defaults menu: Center Graph: This ptin is dependent n yur current X and Y range and centers the graph in the display regin based n thse values. If yu had changed the grid size, this ptin will nt restre the grid defaults. Default Graph Area: Centers the graph and resets the maximum and minimum Display Regin values back t the defaults (-5, 5 fr bth X and Y axes). If yu had changed the grid size, this ptin will nt restre the grid defaults. The Graphing Calculatr 359