Avaya Meeting Exchange Express 2.0 Service Pack 1 Installation and Configuration Guide

Transcription

1 Avaya Meeting Exchange Express 2.0 Service Pack 1 Instaation and Configuration Guide Issue 1 May 2009

2 2009 Avaya Inc. A Rights Reserved. Notice Whie reasonabe efforts were made to ensure that the information in this document was compete and accurate at the time of printing, Avaya Inc. can assume no iabiity for any errors. Changes and corrections to the information in this document may be incorporated in future reeases. For fu ega page information, pease see the compete document, Avaya Lega Page for Hardware Documentation, Document number To ocate this document on our website, simpy go to and search for the document number in the search box. Documentation discaimer Avaya Inc. is not responsibe for any modifications, additions, or deetions to the origina pubished version of this documentation uness such modifications, additions, or deetions were performed by Avaya. Customer and/or End User agree to indemnify and hod harmess Avaya, Avaya's agents, servants and empoyees against a caims, awsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deetions to this documentation to the extent made by the Customer or End User. Link discaimer Avaya Inc. is not responsibe for the contents or reiabiity of any inked Web sites referenced esewhere within this documentation, and Avaya does not necessariy endorse the products, services, or information described or offered within them. We cannot guarantee that these inks wi work a of the time and we have no contro over the avaiabiity of the inked pages. Warranty Avaya Inc. provides a imited warranty on this product. Refer to your saes agreement to estabish the terms of the imited warranty. In addition, Avaya s standard warranty anguage, as we as information regarding support for this product, whie under warranty, is avaiabe through the foowing Web site: Copyright Except where expressy stated otherwise, the Product is protected by copyright and other aws respecting proprietary rights. Unauthorized reproduction, transfer, and or use can be a crimina, as we as a civi, offense under the appicabe aw. A non-avaya trademarks are the property of their respective owners. Avaya support Avaya provides a teephone number for you to use to report probems or to ask questions about your product. In the United States and Canada, the support teephone numbers are: or In ocations that can not ca 800 phone numbers, dia: E-mai: MXCustomerSupp@avaya.com Fax: Outside the United States and Canada, use these numbers: or E-mai: MXSupport@avaya.com For additiona support teephone numbers, see the Avaya Web site: Advisory Customers who accept responsibiity to insta and configure this soution with their own support team wi be responsibe for a associated impementation and technica assistance on a time and materia basis if required from Avaya Goba Services. 2 Instaing and Configuring Meeting Exchange Express

3 Contents Chapter 1: Getting Started Audience Reated Documentation Overview of the process Eectronic Preinstaation Worksheets Enforcing TLS when configuring SIP Agents Pre-Instaation Checkist Required hardware Optiona hardware Network Requirement X.509 Security Certificate Chapter 2: Hardware Options Switched Circuit Integration (optiona) Overview Instaing the Mediant 2000 Gateway Server Unpacking the Server Mounting the server on a desktop Rack mounting the server Attaching the server to the rack Pacing the server on a shef Front pane LED indicators Cabing the server Connecting the power suppy Connecting an AC power suppy Connecting a DC power suppy Configuring the Gateway Configuring the AudioCodes Mediant Quick Setup Protoco Management Advanced Configuration Sysog Messages Statistics and Diagnostics Software Update Maintenance Chapter 3: Instaing the Server On Site Virtua LAN Trunk Protoco Server Overview Issue 1 May

4 Before You Begin Eectrostatic Discharge (ESD) Precautions Site Requirements Unpacking Toos and Materias Instaing the Conferencing Server Instaing the Rack Kits Routing the Cabes Instaing the KVM Switch and Appication Servers Connecting the System Power Connections Accessing the Administrative Toos Chapter 4: Instaing Meeting Exchange Express Process Overview Preparing the Service Laptop Preparing the aptop for crossover to server Accessing the media server Configuring Tenet for Windows 2000/XP Instaing the Audio Conferencing Software Turning on the media server Loading the Audio Conferencing Software Licensing the Server Configuring the Server Meeting Exchange Express Configuration Fies Using Meeting Exchange Express as Insta Engineer Reset Server button Reserved port poo Testing the configuration Configuring Emai Notification Debugging the Notification System Configuring the network, manuay Logging In to Linux Configuring Network Settings Verifying the Network Configuration Changing the system date and time Restarting the Meeting Exchange Express Server Rebooting the server Using ipcb to restart the server Instaing and Configuring Meeting Exchange Express

5 Audio Conferencing Server Instaation Checkist Chapter 5: Using the Meeting Exchange Express with Communication Manager Configuring connectivity to the Communication Manager Configuring the SIP Agent Configuring Teephone Number to URI Mapping on the Web Interface Configuring connectivity to the Communication Manager with the Meeting Exchange Express registered with SES Configuring the SIP agent for SES Using the Integrated Management interface to configure SES Configuring SES to not authenticate the SIP registration for Meeting Exchange Express Configuring Communication Manager Configuring outbound SIP proxies Configuring Timer Settings Chapter 6: Backup and Restore Externa Media Mounting externa media Unmounting externa media Backup and Restore Scripts Backup set configuration data Backup destinations Nighty database backup Generating a pubic/private key pair Manua database backup Compete backup Restore Database Backups Chapter 7: Upgrading Meeting Exchange Express Upgrade paths Prepare the Server for Upgrade Back Up the Configuration Back Up the OS Data Back up the Conference Data Genera Data Snapshot Upgrade preparation Upgrade Procedure Configuring the Avaya Web Conferencing appication Issue 1 May

6 Chapter 8: Instaing Conference Scheduer for Microsoft Outook Introducing the Depoyment Process Manua Instaation The Downoad Web Page Sient Instaation Prerequisites If you are using Microsoft Outook If you are using Microsoft Outook Instaing the Pug-in on the Meeting Exchange Express Server Upgrading the Pug-in on the Meeting Exchange Express Server Competing the Instaation or Upgrade Instaing on Mutipe Servers Administering End User Accounts Updating the Pug-in Software Reinstaing the Conference Scheduer Pug-in for Microsoft Outook Configuring the Web Page Using Microsoft Outook in Offine Mode Checking the version of Microsoft Outook on cient machines Scheduing Conferences in Outook Appendix A: Environmenta Requirements Operating conditions Therma management Power requirements Appendix B: Time Zones Appendix C: Troubeshooting Genera Issues Identifying the system status Using the ife-cyce command to verify server processes Obtaining Debug Information Restarting a Program Not abe to create new fies System Configuration Probems Sow System Performance System does not accept cas System capacity exceeded Instaing and Configuring Meeting Exchange Express

7 Operation faied due to system error VoIP programs restarted? Network Probems Debug a Network Probem Network is unreachabe Network is unreachabe: Firewa Disabing network faiover (bonding) How can I capture or monitor IP traffic? Audio Probems No Audio Debug Process Error Messages License Re-Insta Error SIP Utiity Errors Appendix D: Craft Commands Index Issue 1 May

8 8 Instaing and Configuring Meeting Exchange Express

9 Chapter 1: Getting Started Meeting Exchange Express Server can be purchased as a turn-key soution. In this configuration, the server is buit and configured by Avaya technicians. Aternatey, sites can choose to insta the Audio Conferencing Software onto hardware that they have purchased separatey that meets the configuration requirements defined in this document. Meeting Exchange Express is fuy integrated with Avaya Communication Process Manger (CPM )2.0. CPM users can create exception conferences in the CPM interface which are managed by Meeting Exchange Express as ad hoc conferences. In addition, Meeting Exchange Express can inform CPM of active conferences on the server using a SIPPING subscribe/notify mechanism. The information in this document guides you through hardware setup, software instaation, and the initia configuration required on the Meeting Exchange Express Server. Audience This document is for persons tasked with instaing and configuring the audio conferencing server components: Technica support representative Authorized Business Partners Reated Documentation The foowing documents can add to your understanding of the hardware used for the Meeting Exchange Express Server. Meeting Exchange Express Reease 2.0 Service Pack 1 Administration and Maintenance Guide Guide Remote Feature Activation (RFA) Getting Started with Remote Feature Activation Avaya Remote Feature Activation (RFA) User Guide De PowerEdge 1950 Systems Hardware Owners Manua De Rack Instaation Guide - P/N Y C588 De PowerEdge 1950 Systems - Getting Started with Your System Issue 1 May

10 Getting Started AudioCodes Mediant 2000 TP-1610 and TP-260 /UNI Bades User s Manua Version 5.2, Document #: LTRT Overview of the process Prior to instaation, perform a Site Assessment to coect site-specific information. This information is entered in the Eectronic Preinstaation Worksheets (EPW). The person competing the EPW provides the resuting fies to the Instaer. The server instaation invoves the steps detaied in the foowing chapters. These incude: 1. Obtaining a copy of the Eectronic Preinstaation Worksheets on page 10 (EPW) 2. Configuring Server Hardware on page 39 Important:! Important: If the customer provides the hardware, the hardware must aign with the specifications documented in this chapter. 3. Instaing Meeting Exchange Express on page Instaing the Server On Site on page 25 Eectronic Preinstaation Worksheets Prior to instaing the Meeting Exchange Express Server, coect site specific data. Use this data to popuate the Eectronic Preinstaation Worksheet (EPW). The Configuration EPW coects information used to configure the operation of the audio conferencing server and appication. This EPW coects data for the system, schedued jobs, bridge, routing, key maps, prompts, and reports. Use your browser to access the current version of the Configuration EPW. The atest versions of the EPW are avaiabe on support.avaya.com. The EPWs produce XML fies which are provided to the Instaer. The Instaer uses these fies during the configuration process to import the site data into the administrative web appication. Tips for competing the EPW Use Microsoft InfoPath 2003, a standard component of Microsoft Office 2003, to edit the EPW. Use the context sensitive hep to obtain fied descriptions. Use the defaut vaues for the system for any section eft bank. 10 Instaing and Configuring Meeting Exchange Express

11 Pre-Instaation Checkist Some sections of the configuration can either be added or repaced. When you repace the data, the entered information serves as the new defaut data. Save the fie in xm format. Go to: Fie - Save As - Save as type: xm. Enforcing TLS when configuring SIP Agents Use the foowing guideines when configuring the SIP Agent: Configure the SIP Address according to the transport being used: TCP = sip:6000@ :5060;transport=tcp UDP = sip:6000@ :5060;transport=udp TLS = sips:6000@ :5061;transport=ts When you connect the server with an Avaya Communication Manager, both Communication Manager and the conferencing server have to be configured to use the same sip URI schema. If the Communication Manager is configured to enforce secured SIP, the SIP Agent URI schema is sips to enforce TLS over the ength of the connection. Exampe: sips:75199@ ;transport=ts. The SIP Agent response contact is required when Communication Manager is incuded as part of the Meeting Exchange Express impementation. Incude ange brackets in the response contact address as shown in the foowing exampes: TLS = <sips:6000@ :5061;transport=ts> TCP = <sip:6000@ :5060;transport=tcp> UDP = <sip:6000@ :5060;transport=udp> Pre-Instaation Checkist Before you insta the Meeting Exchange Express Server, ensure that you have the foowing items avaiabe to buid the server: - De PowerEdge 1950 server and required hardware. - dua 146 GB SAS hard drive - singe quad-core Xeon GHz 2x4 MB cache processor - 2 Gigabytes of RAM - Inte Pro 1000PT Dua Port Server Adapter Gigabit NIC - Redundant power suppy. See Tabe 1. Optiona AudioCodes Mediant 2000 Gateway server. See Tabe 2. Issue 1 May

12 Getting Started Meeting Exchange Express Server Instaation DVD Service aptop Crossover cabe XML fie generated by the Eectronic PreInstaation Worksheets (EPW), or the worksheets themseves. Downoad the EPW fies from support.avaya.com. License fie The License Fie is not required for instaation. However, the server cannot provide conferencing functionaity without a icense fie. Obtain a icense at rfa.avaya.com. You wi need the customer name, the SAP order number, and the Primary Host ID for the server. For instructions on obtaining the Primary Host ID, see Configuring the Server on page 45. Required hardware The foowing tabe identifies the approved hardware for the Meeting Exchange Express Server. Part numbers are provided for sites purchasing hardware independent of the audio conferencing software Important:! Important: Customer provided hardware must meet the specifications in this chapter Tabe 1: Meeting Exchange Express Server Required Hardware Description Singe quad-core Xeon GHz 2x4 MB cache processors 2 x 146 GB SAS hard drives 2 24 x CD-RW/DVD drive 1 2 GB memory (4 x 512 GB 667 MHz) W hot swappabe redundant power suppy 2 PCIe riser with expansion sots 1 Inte Pro 1000PT Dua Port Server Adapter Gigabit NIC 1 Quantity 1 12 Instaing and Configuring Meeting Exchange Express

13 Pre-Instaation Checkist Optiona hardware The foowing tabe ists hardware options for the Meeting Exchange Express Server. Part numbers are provided for sites that want to purchase hardware independent of the audio conferencing software. Tabe 2: Meeting Exchange Express Server Optiona Hardware Description Part Number Qty Seria Modem Muti-Tech MT5634ZBA-V.92-AV Avaya Comcode AudioCodes Mediant 2000 Gateway server TP-1610 & TP-260/UNI boards 1 Gateway Ethernet Cabe with RJ45 connectors. 1 Gateway trunk spitters with RJ48 connectors. 4 1 Network Requirement Important:! Important: Set switch ports to 100 Fu Dupex. Set network switch ports to the same subnet as the conferencing server. X.509 Security Certificate The audio conferencing server supports Transport Layer Security (TLS). API cients who connect to the server via JBoss are required to authenticate to the X.509 certificate that is part of the server instaation. Use the foowing too to generate the pubic-private key, to export an X.509 certificate containing the pubic key for the cients, and to maintain the fie containing the private key on the JBoss server: Set the certificate vaidity period to five years at instaation. Modify the JBoss configuration fies as described in chapter 8 of jboss4guide/r3/adminguide.pdf. See Enforcing TLS when configuring SIP Agents on page 11 for information on configuring Eectronic Pre-Instaation Worksheets with TLS support. Issue 1 May

14 Getting Started Because these are sef-signed certificates, the system ignores the expiration date. However, if a Certificate Authority (CA) is used to sign the certificates, the expiration date is verified during the SSL handshake. If the expiration date has passed, the connection is refused. 14 Instaing and Configuring Meeting Exchange Express

15 Chapter 2: Hardware Options Additiona hardware may be required to integrate the system with switched circuits via externa media processing servers. For new instaations, the AudioCodes Mediant 2000 Gateway server provides TDM support for the De PowerEdge 1950 server. Switched Circuit Integration (optiona) This section presents the hardware features, instaation, and configuration procedures for an optiona AudioCodes Mediant 2000 Gateway server, which enabes the De 1950 Meeting Exchange Express Server to process incoming cas from switched circuit networks. Once the AudioCodes Gateway server is connected to the conferencing server, customers can easiy integrate existing PSTN T1/E1 users into their IP network. Prior versions of Meeting Exchange Express instaed on the IBM 336 server are integrated with an interna AudioCodes TP-260 gateway card to process incoming cas from switched circuit networks. For compete information on the gateway card used with the IBM 336 server, see Avaya Meeting Exchange Express Edition Reease 1.5 Instaation and Configuration Guide, Document number Overview The AudioCodes Mediant 2000 is a SIP-based VoIP media processing server, offering integrated voice functionaity over IP networks. The 2000 server supports up to 300 simutaneous VoIP cas with 10 T1/E1/ISDN connections using two TP-1610 Gateway boards. Issue 1 May

16 Hardware Options Tabe 3: Cas supported with AudioCodes Mediant servers Server Interface Supported Cas Mediant 2000 with 1 TP-1610 Gateway board Mediant 2000 with 2 TP-1610 Gateway boards T1 E1 ISDN T1 E1 ISDN This document describes the instaation and configuration of the AudioCodes Mediant 2000 Gateway server as a singe server modue supporting up to 192 T1 or 240 E1 ports. Compete information on instaation and configuration of the AudioCodes Mediant 2000 Gateway server is avaiabe from the manufacturer. Refer to: AudioCodes Mediant 2000 TP-1610 & TP-260/UNI Bades User s Manua Version 5.2, Document #: LTRT Instaing the Mediant 2000 Gateway Server This section describes the instaation procedure for the AudioCodes Mediant 2000 Gateway server. CAUTION: ELECTROSTATIC ALERT:! CAUTION: Instaation of the Gateway server shoud be performed by authorized, quaified persons. ELECTROSTATIC ALERT: Eectronic Components on the printed circuit board are extremey sensitive to static eectricity. To reduce the risk of damage due to eectostatic discharge when instaing or servicing eectronic equipment, it is recommended that anti-static grounding straps and mats be used. Unpacking the Server The Mediant 2000 Gateway Media Server is shipped in a box, aong with the foowing items: Two AC power cabes for the dua AC power suppy 16 Instaing and Configuring Meeting Exchange Express

17 Instaing the Mediant 2000 Gateway Server Sma pastic bag containing: Two brackets pus four bracket-to-device screws for 19-inch rack instaation option Four anti-side bumpers for desktop/shef instaation option DVD providing software and documentation Mediant 2000 Fast Track Instaation Guide Important:! Important: Retain and process any documents. Foow the procedure in the instaation guide. If you see any physica damage on the server or if parts are missing, contact the manufacturerer for assistance. Mounting the server on a desktop No brackets are required to mount the server on a desktop. You may optionay attach the four anti-side bumpers to the base of the server prior to positioning it on the desktop. Rack mounting the server The preferred method of mounting the server on a 19-inch rack is to pace it on a pre-instaed shef on the rack. The server can aso be attached directy to the rack s frame with the suppied integra brackets. Before rack mounting the server, attach the two brackets to the front sides of the chassis. To attach the brackets: 1. Remove the two screws near the front pane on either side of the server. 2. Aign a bracket over two hoes on one side so that the bracket s arger hoes face front. With the two suppied repacement screws, screw in the bracket. 3. Repeat this procedure on the other side of the server front. Attaching the server to the rack To attach the server to the 19-inch rack foow the steps beow: 1. Position the server in the rack and aign the eft-hand and right-hand bracket hoes to hoes of your choosing in the vertica tracks of the rack. 2. Use standard 19-inch rack bots (not provided) to fasten the server to the frame of the rack. It is recommended that you attach two additiona rear mounting brackets to provide additiona support for the server. Issue 1 May

18 Hardware Options Pacing the server on a shef To pace the server on a shef of the 19-inch rack, foow the steps beow: 1. Pace the server on the preinstaed shef. 2. Fasten the server to the frame of the rack as described in Attaching the server to the rack to prevent it from siding when attaching cabes into the rear pane connectors. Front pane LED indicators Tabe 4 describes the functionaity of the LEDs for the Mediant Tabe 4: LED Indicators LED Types Labe Coor Status Function Media Status FAIL Red On Media Server faiure Off Norma Operation ACT Green On Media server initiaization sequence terminated OK Yeow On N/A Trunk Status T1/E1 Green On Trunk is synchronized (norma operation) Ethernet LEDs LINK Green On Link a OK Red On Loss due to any of the foowing 4 signas: LOS = Loss of Signa LOF = Loss of Frame AIS = Aarm Indication signa (bue aarm) RAI = Remote Aarm Indication (yeow aarm) Off Off Trunk is not active or supported No ink Yeow On Transmit / receive activity Off No activity cpci Leds PWR Green On Power is suppied to the board Off No power suppied to the board 18 Instaing and Configuring Meeting Exchange Express

19 Instaing the Mediant 2000 Gateway Server Tabe 4: LED Indicators LED Types Labe Coor Status Function SWAP READY Bue On cpci can now be fuy removed or restored Off cpci was inserted successfuy Cabing the server! CAUTION: CAUTION: Prior to attaching cabes to the Mediant 2000, the server must be permanenty connected to earth with the provided screw on the back of the unit with a AWG wire and a proper ring termina. Foow the steps beow to cabe the Mediant 2000: 1. Permanenty connect the server to earth. 2. Connect the T1/E1 trunk interfaces using RJ-48 connectors. Connect the trunk cabes to the ports abeed Trunks 1 to 8 at the rear of the server. Connect the other ends of the cabes to the PBX/PSTN switch. Foow the instructions for the RJ-48 pinout in the user guide that ships with the server 3. Insta the Ethernet connection with a Category 5 network cabe to the Ethernet RJ-45 port. 4. Optionay connect a second Cat 5 cabe to the second ethernet port for redundancy. 5. Connect the Mediant 2000 RS232 port to your pc with a straight cabe, if desired. Connecting the power suppy The foowing section describes connecting both an AC power suppy and a DC power suppy to the Mediant server. Connecting an AC power suppy Connect the power suppy (or suppies). For a singe AC power cabe, attach one end of the suppied cabe to the rear AC socket and the other to the correct earthed AC power suppy. Issue 1 May

20 Hardware Options For a dua AC power cabe to provide redundancy, attach one end of the suppied cabes to the rear AC sockets and connect the other end to a separate earthed main circuit Connecting a DC power suppy To use a DC termina bock with a screw connector, foow the steps beow: 1. Create a DC cabe by inserting two AWC insuated wires into the suppied adaptor. Fasten the two screws, each one ocated directy above each wire. 2. Connect the two insuated wires to the correct DC power suppy. Ensure that the connections to the DC power suppy maintain the correct poarity. 3. Insert the termina bock into the DC inet ocated on the server. To use a DC termina bock with a crimp connector, foow the steps beow: 1. Remove the screw connection type DC adaptor attached to the rear pane of the server. 2. connect the two insuated wires to the correct DC power suppy. ensure that the connections to the DC power suppoy maintain the correct poarity. 3. Insert the termina bock into the DC inet ocated on the server. Important:! Important: Retain and process any documents. Foow the procedure in the instaation guide. If you see any physica damage on the server or if parts are missing, contact the manufacturer for assistance. Configuring the Gateway In order to configure the AudioCodes Gateway server, you need to connect the server to a aptop or PC with one of the foowing Web browsers: Microsoft Internet Exporer, version 6.0 or ater Netscape Navigator, version 7.2 or ater Mozia Firefox, version or ater Important:! Important: Verify that the media server software is fuy instaed, configured, and tested before you configure the AudioCodes server. 20 Instaing and Configuring Meeting Exchange Express

21 Configuring the Gateway Configuring the AudioCodes Mediant 2000 The foowing section describes the steps to configure the AudioCodes Mediant 2000 Media Gateway to interoperate with both the conferencing server and the PSTN. To configure the AudioCodes server: 1. Open a web browser and enter the foowing: Address of AC Mediant 2000 Media Gateway> 2. Log into the server with the appropriate credentias. 3. Use the AudioCodes Mediant 2000 Web interface to configure and view settings for: Quick Setup Protoco Management. Advanced Configuration Statistics and Diagnostics Software Update Maintenance Quick Setup Use this menu to configure the server s basic settings incuding IP Configuration, Trunk Configuration, and SIP Parameters. Use Quick Setup aso to configure the Te to IP Routing Tabe, Trunk Group Tabe, and the Coders Tabe. 1. If the gateway is connected to a router using NAT, determine the router s pubic IP address. If the IP address is static, enter the IP address in NAT IP Address. Enabe the DMZ configuration on the router for the LAN port where the gateway is connected. 2. Optionay enter the gateway s domain name in the Gateway Name fied. 3. If appicabe, set Working with Proxy to Yes and enter the Proxy IP Address. 4. Optionay enter the Proxy Name. The proxy name wi repace the proxy IP address in a SIP messages. 5. Enabe Registration if the gateway registers to a proxy server/registrar upon start up. 6. Cick the arrow associated with Coders Tabe. Use the Coders Screen to configure coders used with your gateway. List coders in order of preference, starting with the highest priority coder. 7. Cick the arrow associated with Te to IP Routing Tabe. Use the Te to IP Routing Screen to route incoming teephone cas to IP addresses. Issue 1 May

22 Hardware Options 8. Cick the arrow associated with Trunk Group Tabe. Use the Trunk Group Tabe Screen to configure E1/T1 B channes. 9. Cick the Reset button and cick OK at the prompt. The gateway appies the changes and restarts. 10. Once the gateway resets, seect Advanced Configuration > Trunk Settings. Seect the gateway s E1/T1 protoco type and the Framing method that meets your system requirements. For E1 spans, aways seect Extended Super Frame. The gateway server is ready to use with the basic settings configured as shown. To configure more advanced settings, go to Protoco Management. Protoco Management. To administer the gateway s SIP parameters and tabes in greater detai, seect Protoco Management. Settings that can be configured from this menu incude: Protoco Definition Paramters Genera parameters, supported codecs, DTMF and diaing parameters Advanced Parameters SIP protoco parameters and misceaneous parameters Manipuation Tabes IP to Te Source and Destination tabes, Te to IP Source and Destination tabes Routing Tabes IP to Te Routing Tabe, Te to IP Routing Tabe, parameters associated with routing tabes Profie Definitions Use Profie Definitions to set up preferred behavior for codecs, trunk groups, and trunk group routing. Trunk Group Use the Trunk Group tabe to assign trunk groups, profies, and ogica teephone numbers to the gatway s E1/T1 B-channes. Trunk Groups route IP to Te cas. Trunk Group Settings The Trunk Group Settings tabe is used to determine the order in which new cas are assigned to B-channes within each trunk group. 22 Instaing and Configuring Meeting Exchange Express

23 Configuring the Gateway To reduce gare conditions, set the channes to hunt from opposite sides of the hunt group on the user side and the PSTN side. For exampe, set Channe Seect Mode to Ascending on the Mediant Gateway and Descending on the PSTN side. Advanced Configuration To set advanced configuration settings for the gateway server, seect Advanced Configurations. Settings incude: Network Settings Use Network Settings to configure IP settings, appication settings, NFS settings, IP routing tabe, and 802.1p settings Media Settings Use Media Settings to define Voice settings, FAX/Modem and CID settings, RTP/ RTCP settings, IPmedia settings, and genera media settings. Trunk Settings Use Trunk Settings to configure trunk parameters. SS7 Configuration Use SS7 Configuration to configure SS7 tunneing parameters TDM Bus Settings Use TDM Bus Settings to configure PCM Law to A-aw or mu-law, TDM Bus Cock Source, and ide patters. Configuration Fie Use Configuration Fie to back up and restore the gateway s configuration via an ini fie stored on a oca computer. Regiona Settings Use Regiona Settings to set and view the server s interna date and time as we as to oad Ca Progress Tones, CAS, and Voice Prompt configuration fies to the gateway. Security Settings Use Security Settings to configure Web User Accounts, the Web and Tenet Access List, Firewa Settings, Certificates, Genera Security Settings, the IPSec Tabe, and the IKE Tabe. Management Settings Use Management Settings to configure Sysog Settings, SNMP Settings, and Activity Types to report. Issue 1 May

24 Hardware Options Sysog Messages To write sysog messages from the Mediant 2000 to the Meeting Exchange Express sysog server: 1. Log into the Mediant 2000 web interface. 2. Navigate to Advanced Configuration > Network Settings. 3. Enter the IP of the conferencing server in Sysog Server IP Address. 4. Enabe sysogging. 5. Cick Submit. 6. Verify that ogs are being recorded on the conferencing server: /var/og/messages Sysogs from the conferencing server are overwritten to prevent them from using arge amounts of disk space. Large numbers of sysogs from the Mediant 2000 server coud affect conferencing performance. Statistics and Diagnostics Use this menu to monitor Gateway Statistics, Message Logs, Device Information, Etheret Port Information, and Performance Statistics. Software Update Use Software Update to upgrade the gateway server s software by oading a new cmp fie aong with the ini fie and severa auxiiary fies. Maintenance Seect Maintenance to ock and unock the gateway server, save the gateway configuration, and reset the gateway. 24 Instaing and Configuring Meeting Exchange Express

25 Chapter 3: Instaing the Server On Site The Meeting Exchange Express Server is buit and configured prior to deivery to a site. On-site setup is a simpe process. First side the server into the rack and secure connections, then connect any periphera devices and communication ports. Virtua LAN Trunk Protoco The Meeting Exchange Express Server provides a bonded ethernet interface for Virtua LAN (VLAN) Trunk Protoco and supports the configuration options provided in Tabe 5 Issue 1 May

26 Instaing the Server On Site! CAUTION: CAUTION: Use of the ethernet connections outside of the supported configurations may affect audio quaity on the conferencing bridge. Tabe 5: Configuration Options Singe Interface Mutipe Interface Mutipe Interface - Mutipe Switches Connection Non-redundant network connection Redundant network connection Redundant network and switch connections Description Singe connection from the server to a Layer 3 switch by a singe CAT5 ethernet cabe Mutipe connections possibe from the server to a Layer 3 switch by two or three CAT5 ethernet cabes Mutipe connections possibe from the server to two or more Layer 3 switches by CAT5 ethernet cabes Instruction Connect either eth0, eth2, or eth3 at back of chassis to any switch port. Connect eth0 and eth2 and/or eth3 at back of chassis to switch ports that support and are configured for trunking. Connect eth0 and eth2 to to switch 1 and connect eth3 to switch 2, the redundant switch. Both switches must have ISL trunking configured with a unique VLAN tag. Server Configuration None None None Switch Configuration 100 MB Fu Dupex 100 MB Fu Dupex ports are trunked 100 MB Fu Dupex. Configuration on both switches with same VLAN tag Q protoco to the end node is the preferred negotiation. Load Baancing Network Redundancy Switch Redundancy No Yes Yes No Yes Yes No No Yes Eth1 is reserved for Avaya use. 26 Instaing and Configuring Meeting Exchange Express

27 Server Overview The Meeting Exchange Express 2.0 Service Pack 1 consists of a De PowerEdge 1950 that supports up to 300 caers, depending on the configuration. When TDM support is required, an optiona AudioCodes Media Gateway server wi be incuded with the soution. Figure 1: De PowerEdge 1950 Front Pane Dispay Tabe 6 describes the numeric indicators shown in Figure 1 above. Tabe 6: Front Pane Numeric Indicators Number Description Function 1 Power on indicator, Power button Power button contros the power suppy output to the system 2 NMI button Used to troubeshoot software and device driver errors 3 System identification button Used to ocate a particuar system within a rack 4 LCD dispay Shows ID, status information, and system error messages 5 USB Connectors (2) Connects USB 2.0-compiant devices to the system 6 Video Connector Monitor connection 7 Hard drives Two 3.5" drives 8 Optica drive Simine optica drive Issue 1 May

28 Instaing the Server On Site Before You Begin You shoud have a working knowedge of teeconferencing concepts, customer requirements, teecommunication protocos (TCP/IP, VOIP/SIP), and Linux commands. Eectrostatic Discharge (ESD) Precautions If the repacement of any system board is required, you must adhere to industry-standard ESD precautions. When repairing equipment in the fied, the minimum equipment necessary for ESD protection is: Anti-static conductive mat with grounding cabe. Wrist strap with grounding cabe. ESD protective storage bags or other suitabe containers. Site Requirements Before beginning the instaation, verify the information on the Site Survey as described in Chapter 1: Getting Started. Unpacking Before beginning instaation, identify and inventory a equipment received and verify that a needed items are avaiabe. Toos and Materias The foowing toos and materias are required to perform the instaation: Phiips and fat screwdrivers. ESD wrist strap. Tie wraps and abeer. Crimpers, piers, RJ45 pugs, and RJ11 pugs. 28 Instaing and Configuring Meeting Exchange Express

29 Toos and Materias Category 5 or 5E cabe. Fixed (socket) or adjustabe wrenches. LAN cabes. Power cords. Mouse and keyboard cabes. Instaing the Conferencing Server To rack-mount the server, use the instaation instructions provided with your rack soution. This guide describes the instaation of the De 1950 in a four post rack with a siding rais rack kit or a static rais rack kit. I When instaing mutipe servers into a rack, mount the servers starting with the owest shef first. The Siding Rais Rack Kit incudes the contents shown in Figure 2: Figure 2: Siding Rais Rack Kit Figure notes: 1. Tray Issue 1 May

30 Instaing the Server On Site 2. Side assembies (2) x 0.5-inch fance-head hiips screws (8) 4. Tie wraps 5. Status indicator cabe (if appicabe) 6. Cabe-management arm The Static Rais Rack Kit incudes the contents shown infigure 3 Figure 3: Static Rais Rack Kit Figure notes: x 0.5-inch fange-head Phiips screws (8) 2. Static Mounting Rais 3. Chassis static rai modues (2) Instaing the Rack Kits Perform the foowing tasks to insta the server to a rack: 1. Remove the rack doors according to the documentation provided with your rack. 2. Mark the rack 30 Instaing and Configuring Meeting Exchange Express

31 Toos and Materias a. Pace a mark on the rack s front vertica rais to indicate where the bottom of the server wi be paced. b. Pace a mark 1.75 inches above the first mark to indicate the ocation of the top of the server. Aternatey, on an industry standard rack, you can count up three hoes and make a mark just above the third hoe. 3. Configure the side assembies: a. Lift the reease ever on the rotating mounting bracket. b. Rotate the bracket and side it off the shouder standoffs. c. Continue to rotate the bracket 180 degrees unti you can set the notches back over the shouder standoffs. d. Rotate the bracket in the opposite direction on the shouder standoffs unti the bracket cicks back into pace. Figure 4: Repositioning the Rotating Mounting Bracket Figure notes: 1. Rotating bracket 2. Reease ever 3. Shouder standoffs (2) 4. Notches (2) 5. Mounting bracket fange 4. Insta the chassis Static Rai modues (static rai system ony) Issue 1 May

32 Instaing the Server On Site a. Locate the three keyhoe sots on the rai modue and the corresponding shouder screws on the system to be instaed. b. Pace the rai modue against the side of the system to insert the shouder screws into the keyhod sots. Side the modue toward the back of the system. c. Repeat the steps above to insta the other rai modue. 5. Insta the mounting rais on the rack. Rapid Mounting Rais Instaation is described beow: a. At the front of the rack, position one of the mounting rais so that the mounting bracket fange fits between the marks that you made on the vertica rais in Step 2. Be sure that the top mounting hook on the mounting bracket fange hook enters the top hoe between the marks you made. Figure 5: Mounting Rais Instaation Figure notes: 1. Mounting hooks (2) 2. Push buttons (2) 3. Mounting rais (2) b. Push the mounting rai forward unti the mounting hook enters the square hoe in the rack. Push down on the mounting bracket unti it is secured into pace and the push button extends through the ower square hoe. 32 Instaing and Configuring Meeting Exchange Express

33 Toos and Materias c. At the back of the cabinet, pu back on the mounting-bracket fange unti the mounting hook enters the upper square hoe. Push down on the fange unti the mounting hook is secure and the push button extends through the ower square hoe. d. Repeat these steps for the mounting rai on the other side. 6. Insta the system into the rack. Instaation of a system with siding rais is described beow: a. Pu the two inner side rais out of the rack unti they are fuy extended. b. Pace the system into position above the extended side rais. c. Lower the back of the system whie aigning the back shouder screws on the sides of the system with the back J-sots on the side assembies. d. Side the back shouder screws into their respective J-sots. e. Lower the front of the system and side the midde and front screws into the J-sots on the side assembies. The system reease atch at the front of the inner side rai wi snap back as the shouder screw sides into the front sot. Use this reease atch to remove the system when necessary. f. Press the side reease atch on either side of the system to side it into the rack. g. Insta the cabe management arm. 1. Insta the tray - At the back of the system, fit the ends of the tray between the ends of the mounting rais and side the tray forward unti it is secure. - Press the catch at the center of the cabe management arm retention atch and rotate the atch downward. 2. Insta the cabe management arm - Press the catch at the center of atch on the tray and rotate the atch downward. - At the back of the system, fit the atch at the front of the cabe management arm onto the innermost bracket on the side assemby unti the atch is secured. - Fit the atch on the unattached end of the cabe management arm onto the outermost bracket on the side assemby unti the atch is secured. h. Tighten the thumbscrews on the rack front pane to secure the side assembies 7. Repace the rack doors. Issue 1 May

34 Instaing the Server On Site Routing the Cabes Figure 6 shows the components provided for routing cabes to the server. Figure 6: Cabe Routing Figure notes: 1. Cabe management arm 2. Preinstaed tie wraps 3. Retention atch 4. Basket id 5. System status indicator cabe connector 6. Vecro straps 7. Preinstaed tie wraps 1. Open the wire basket id on the top of the cabe management arm. 2. If appicabe, connect the system status indicator cabe to its connector on the back pane of the server. 3. Attach the I/O connectors and the power connectors to their respective connectors on the server back pane. 4. Bunde cabes together with the tie wraps provided. 5. Route the cabes through the cabe management arm baskets. 6. Adjust the cabe sack as needed and secure the bunded cabes to the rack with the vertica Vecro strap. 34 Instaing and Configuring Meeting Exchange Express

35 Connecting the System 7. Secure the bunded cabes in the cabe management arm channe with the tie wraps ocated at the inner end and hinge point of the cabe management arm channe. 8. Cose the cabe basket id. 9. Unscrew the thumbscrews at the front vertica rai. 10. Verify the cabes are routed correcty and do not interfere with the movement of the cabe management arm by siding the server back and forth in the rack. 11. Side the system back into the rack. 12. Lift the cabe management arm retention atch on the tray to secure the arm. Instaing the KVM Switch and Appication Servers The optiona KVM switch and hardware servers must be instaed in an IT stye rack (front/rear mounting rais). See Chapter 2: Hardware Options on page 15 for detaied information on instaing the AudioCodes Mediant 2000 Gateway Server. Important:! Important: If a KVM switch is used, the hardware server must be instaed cose enough to the Meeting Exchange Express components for the KVM cabes to reach. If chassis sides are incuded, pease refer to the instructions incuded with the sides. Before instaing, unpack and verify the physica condition of the KVM switch and hardware servers. Contact audio conferencing support if any discrepancies are found. Connecting the System Important:! Important: DO NOT connect power to the system unti a hardware has been mounted to racks or otherwise paced in service ocations. Power Connections The Meeting Exchange Express Server uses dua AC power feeds. For redundant operation, connect each cord to a separate circuit. Avaya recommends the use of Uninterruptibe Power Suppies (UPS) for each AC feed. Issue 1 May

36 Instaing the Server On Site Important:! Important: Appearance may vary sighty. Figure 7: De Poweredge 1950 Rear Pane Figure notes: 1. N/A 2. Seria connector 3. Video connector 4. USB connectors (2) 5. NIC1 connector 6. NIC2 connector (Service LAN) 7. Power suppy 8. Optiona power suppy 2 9. System status indicator 10. System identification button 11. System status indicator connector 12. Left PCI expansion sot - incudes adapter with 2 LAN ports (sot 2) 13. Center PCI expansion sot (sot 1) Important:! Important: If the audio conferencing software was not instaed prior to deivery, foow the procedures in Instaing the Audio Conferencing Software on page 42. Accessing the Administrative Toos You can perform common Meeting Exchange Express Server administrative and maintenance functions using the conferencing software instaed on the system. This software provides a web-based interface known as the Meeting Exchange Express web pages. 36 Instaing and Configuring Meeting Exchange Express

37 Connecting the System The Meeting Exchange Express On-ine hep documents the web-based configuration screens. Refer to Administration and Maintenance Guide for the Meeting Exchange Express 2.0 Service Pack 1 for additiona detais. Ony users with Instaer or Administrator accounts can og on to the web-based Administration interface. To access the Meeting Exchange Express web pages: 1. Point the Web browser to: where <ip_address> is the IP address of the computer where the audio conferencing appication is instaed. The system dispays the Login diaog. 2. Enter the ogon information for account of the administrator or instaer: a. Emai Address: initia_instaer@noemai.com b. Password: InitiaInstaer 3. Cick Logon. The onine hep pages provide information on using the Meeting Exchange Express web-pages. Issue 1 May

38 Instaing the Server On Site 38 Instaing and Configuring Meeting Exchange Express

39 Chapter 4: Instaing Meeting Exchange Express When the customer purchases a turn-key soution, the Meeting Exchange Express software is instaed on the Meeting Exchange Express Server prior to deivery. However, when the hardware was purchased independenty from the software, use the procedure in this chapter to insta the Linux operating system and audio conferencing software on the media server. Meeting Exchange Express is the officia name for the conferencing server. It is aso known as Crysta. Process Overview The Meeting Exchange Express Server requires audio conferencing software. The software can ony be instaed on a server that meets the specifications described in Chapter 4: Configuring Server Hardware on page 39. Important:! Important: When instaing an Meeting Exchange Express Server that was preoaded with the conferencing software, you can skip to the procedures in Configuring the network, manuay on page 55. Once the hardware is ready, foow these procedures to insta the software: 1. Preparing the Service Laptop invoves setting the network interface on the aptop and connecting the service aptop to the server. 2. Instaing the Audio Conferencing Software guides you through each screen of the instaation software, incuding Loading the Audio Conferencing Software and Configuring the Server. 3. Configuring the Server invoves Using Meeting Exchange Express as Insta Engineer to import the site configuration and verify the server configuration. Issue 1 May

40 Instaing Meeting Exchange Express Preparing the Service Laptop Use the procedures in this section to prepare the service aptop to insta the audio conferencing software. Preparing the aptop for crossover to server To prepare the service aptop for crossover to the server, set the network interface on the aptop to these vaues: IP Address: Subnet Mask: If you enter an IP Address and the service aptop cannot connect to the server, cear the Address Resoution Protoco (ARP) cache on the aptop before entering a new IP address. Use this procedure to cear the ARP cache on the aptop: 1. Cick Start > Run to open the Run diaog box. 2. Type command and cick OK to open a MS-DOS Command Line window. 3. Type arp -d and press Enter to cear the Address Resoution Protoco (ARP) cache in the aptop. The system dispays either: The command ine prompt when the cache is ceared. The phrase: The specified entry was not found. This phrase shows when the specified IP address does not currenty appear in the ARP cache. Accessing the media server Set switch ports to 100 mb Fu Dupex for server connection.. If the server is to be connected to a Gigabyte switch, set the server switch ports to match the network setting. This prevents arge packet oss and perfomance issues. 40 Instaing and Configuring Meeting Exchange Express

41 Preparing the Service Laptop Compete these steps to access the media server: 1. Use a cross connect cabe to connect the aptop to the services port [Eth1] on the back of the media server, as shown in Figure Pug in the ethernet connections as shown in Figure 8. The NIC faiover functionaity requires at east two interfaces connected to one or more network switches on the same subnet. This feature is ony supported on systems instaed with the Broadcom NetXtreme drivers. Figure 8: Ethernet Connections Figure notes: 1. Port 1: Customer LAN. 2. Port 2: Service LAN, aptop (Eth 1). 3. Port 3: Faiover to Customer LAN. 4. Port 4: Faiover to Customer LAN. 5. (Optiona) Media Gateway Card. See Figure 2: T on page 17 for description of ports. 6. Do not use this port. Important: Important:! Important: Connect each Customer LAN connection, eth0, eth2, eth3, to a different switch in order to protect against a singe switch faiure or singe point of faiure.! Important: After turning on power to the system, wait at east 3 minutes before starting a Tenet session. Configuring Tenet for Windows 2000/XP Use a tenet session to access the information on the DVD. You can configure the Microsoft Tenet appication to send a carriage return (CR) and ine feed (LF) whenever you press Enter. The instaation program interprets this as two key presses. When you run Windows 2000/XP, you need to correct this before you copy the Remaster Program to the hard disk drive. To configure tenet for Windows 2000/XP, perform the foowing steps: 1. Cick Start > Run to open the Run diaog box. Issue 1 May

42 Instaing Meeting Exchange Express 2. Type tenet and press Enter to open a Microsoft Tenet session. 3. Type dispay and press Enter to see the current settings. The system dispays, Causes return key to send CR & LF. 4. Type unset crf and press Enter. The system dispays the message, Causes return key to send CR. You are now ready to use Tenet to connect to the audio conferencing server. Instaing the Audio Conferencing Software After connecting a devices, insta the required software on the audio conference server by competing these steps: 1. Turning on the media server on page Loading the Audio Conferencing Software on page Configuring the Server on page 45 Turning on the media server To turn on the media server: 1. Pace the DVD with the conferencing software in the DVD drive on the media server. Important: Immediatey insert the DVD in the drive Watch the monitor as the system boots. The system dispays a message, containing the bios version. Review this message carefuy. This reease requires these BIOS versions: System Bios = 1.11 or higher SCSI Bios = MPTBios-IME Network Bios = NetExtreme v.7.6.6! Important: Bios is preconfigured. Immediatey contact your Avaya service representative if the system dispays a Bios version that is not supported. 42 Instaing and Configuring Meeting Exchange Express

43 Instaing the Audio Conferencing Software Loading the Audio Conferencing Software This section identifies the procedure to oad the audio conferencing software onto the Meeting Exchange Express Server. Use a tenet session to access the information on the DVD. 1. Start a tenet session according to the procedure in Configuring Tenet for Windows 2000/ XP on page Use the tenet session to open a connection to the audio conferencing server. 3. Enter this command at the tenet prompt: open Press Enter to view the first software instaation screen: What do you want to do? The hard drive is currenty Partitioned Choose One <X> InstaInsta of Upgrade Software < > SheBoot to Rescue Bash She < > InstaReboot the server < OK > To navigate instaation screens, use the arrow keys to move to an option and press the space bar to seect the option. Press Enter to submit the screen. 5. Type x in the parenthesis () next to the Insta option. 6. Seect OK. If the system contained an earier reease of the audio conferencing software, the system dispays a Warning that this instaation wi remove a prior data. 7. Seect Yes. The instaation program dispays the Seect Reease Version screen. The software version (buid number) wi vary. The instaer is responsibe for seecting the correct version. 8. Seect OK. The instaation program prompts you to set the date and time: Issue 1 May

44 Instaing Meeting Exchange Express Important:! Important: The instaed system supports a seection of 25 time zones to imit the drop down menu for scheduing reservations in the web interface. If you seect a time zone that is not isted beow, you must run a sq script post instaation. For more information on timezone seection, see the Meeting Exchange Express Reease 2.0 Service Pack 1 Administration and Maintenance Guide. 9. Seect Yes. The instaation program prompts you to initiaize the date and time: a. Use Tab to seect the Date and Time fieds. b. Set the Timezone setting. c. Set the NTP Server fied. If the NTP Server information is not avaiabe, eave the fied bank. d. Seect OK. The instaation program dispays Set IPAaddress for NIC(s) prompt: 10. Seect Yes if the IP information for the site is avaiabe at this time. The instaation program dispays the Configure Network Information screen. The Interface names correspond to the physica ports (see Figure 8: Ethernet Connections. on page 41). Tabe 7shows the corresponding vaues: Tabe 7: Ethernet Ports Interface Port eth0 1 eth1 2 eth2 3 eth3 4 a. Set the Hostname to the name of your server, such as Server 1". b. Set the vaues for the eth0 IP Address and Netmask of the customer LAN. c. Set the Enabe fied for eth0 to X. Important:! Important: Do not edit the vaue in the eth1 fied. This port is reserved for the Avaya support subnet ( ) and the services aptop. Leave the settings for eth2 and eth3 bank. These are used for NIC fai over. 44 Instaing and Configuring Meeting Exchange Express

45 Configuring the Server Important: Important:! Important: The network switch ports must be on the same subnet as the Meeting Exchange Express, and the switch ports must be set to Fu Dupex. Settings in this diaog can be configured using the Eectronic Pre-instaation Worksheets. See Configuring the Server on page 45. d. Seect OK. The instaation program dispays this message: The instaation process can take up to twenty minutes. Once the instaation competes, the system momentariy dispays a message showing the instaed buid number. After the system dispays the message, the server automaticay ejects the DVD and the server initiaizes.! Important: The server can take up ten minutes to initiaize. During this time the system is configured with a firewa and other security mechanisms, so the Meeting Exchange Express can ony be accessed through HTTPs or SSH. Licensing the Server After the server reinitiaizes, configure a icense for Meeting Exchange Express. For icensing information, see Meeting Exchange Express 2.0 Service Pack 1 Administration and Maintenance Guide. Configuring the Server The most efficient way to configure the system is Using Meeting Exchange Express as Insta Engineer. Use the web interface to import the Eectronic Pre-Instaation Worksheets. Important:! Important: If the network information was not avaiabe when the EPWs were competed, manuay configure the system. For instructions, see Configuring the network, manuay on page 55 before competing the procedures in this section. Issue 1 May

46 Instaing Meeting Exchange Express Meeting Exchange Express Configuration Fies Tabe 8: Configuration Fies describes the configuration requirements for Meeting Exchange Express Server instaations. Tabe 8: Configuration Fies Fie Format Description Crysta Network XML This fie sets the database tabes that define the network of functiona eements that make up the Crysta patform. Core Services XML This fie sets the core service database tabes that govern the core services such as aarming, ogging, and icensing. Conference Service XML This fie sets the database tabes that govern the overa conference service. License Fie XML This fie contains the icense for the Crysta patform and is the format defined by WebLM. Process Tabe Text This fie governs the Remote IPC between components. The Event Hander, Software Media Server, and other components in the conferencing engine use this fie. Gateway Text This fie contains the configuration for the AudioCodes gateway card. It is in the System.ini fie format defined by AudioCodes. Using Meeting Exchange Express as Insta Engineer Access the Meeting Exchange Express web pages by pointing the Web browser to: where <ip_address> is the IP address of the computer where the audio conferencing appication is instaed. This ip address is site specific. The system dispays the Logon diaog. 1. Log in as the Instaation Engineer. a. Emai Address: b. Password: InitiaInstaer 2. Seect Import Configuration from the Import Utiity menu to dispay the Meeting Exchange Express Import Configuration. 46 Instaing and Configuring Meeting Exchange Express

47 Configuring the Server Figure 9: Meeting Exchange Express Import Configuration 3. Cick Browse and seect the xm fie created from the Eectronic Preinstaation Worksheets. 4. Cick Import. 5. Seect Services > Link to Services from the menu to dispay the Link to Services web page. Use the buttons on this page to navigate to the standard Core Services interfaces used to estabish the ogs, aarms, and faut settingsverify the configuration against the vaues coected on the Eectronic Preinstaation Worksheets by viewing the vaues on the Configuration screens. For information on viewing ogs and aarms, see Meeting Exchange Express 2.0 Service Pack 1 Administration Guide. Reset Server button Press the Reset Server button at the top right of the page when you finish making any configuration changes via the Web interface. This wi ensure that a changes have been saved. Reserved port poo The defaut setting for reserved ports is 0. To schedue reserved conferences, seect Configuration > Goba Settings. Change the number of reserved ports from 0 to the number of reserved ports required. Press Submit to save the configuration change. Press Reset Server. Testing the configuration Configuration is compete once the settings are imported and verified. Issue 1 May

48 Instaing Meeting Exchange Express Perform these fina steps: 1. Reboot the server. 2. Connect a network crossover cabe from the services aptop to the Meeting Exchange Express. 3. Change the aptop IP to the same subnet as the Meeting Exchange Express. 4. Verify that the Meeting Exchange Express Server is correcty instaed and configured by using a softphone to ca the Meeting Exchange Express. a. Enter a sip number such as, 1111<'server IP address>. For exampe, 1111@ Where is the IP address of the oca network. If you hear System capacity has been exceeded, the Meeting Exchange Express is not icensed and you wi need to foow the procedure, Configuring the Server on page 45. b. Use these defaut security codes to enter the conference: Moderator: Participant: If the defaut security codes do not work, contact Avaya support. c. After the system pays the conference entry message, use the Moderator Key Map and the Participant Key Map to confirm that you correcty configured the conference system. For exampe, if you press #8 the system shoud pay a message saying that there is one caer in the conference. Tabe 9: Moderator Key Map Keypad Option *0 Request hep *1 Dia out to new participant *2 to return to conference with diaed participant *3 to return to conference without diaed participant *2 Start and stop conference recording *3 Extend conference size #3 Extend conference ength 48 Instaing and Configuring Meeting Exchange Express

49 Configuring the Server Tabe 9: Moderator Key Map Keypad Option *4 Update conference options *5 Start ecture mode (mute a participants) #5 Stop ecture mode (unmute a participants) *6 Mute sef #6 Unmute sef *7 Turn on conference security #7 Turn off conference security *8 Pay participant names/ro ca #8 Pay participant count *9 Process bast dia ** Pay avaiabe options ## Hang Up Conference Tabe 10: Participant Key Map Keypad Option *6 Mute sef #6 Unmute sef *8 Pay participant names/ro ca #8 Pay participant count *0 Request hep ** Pay avaiabe options Configuring Emai Notification When you configure emai notification, the system generates and sends a confirmation emai message for each new account you create on the system. 1. Gather this information for the site: Mai server IP address Issue 1 May

50 Instaing Meeting Exchange Express Emai address the customer seected. SMTP mai server address Customized emai tempate 2. Access the Meeting Exchange Express web pages and og on as the Instaation Engineer. a. Emai Address: b. Password: InitiaInstaer 3. Cick Configuration on the menu ocated across the top of the Meeting Exchange Express screen. Seect Goba Settings. 4. Popuate Mai Server IP Address with the IP Address of the customer s mai server. 5. Cick Submit. 6. Modify the Mai-service.xm fie to add in the vaid emai address and smtp address provided by the customer. a. Use PuTTy or Tenet to access the system as craft. b. Move to the foowing directory. /usr/share/jboss-4.0.3sp1/server/avaya/depoy/ c. Use the foowing command to back up the origina fie before making changes: cp mai-service.xm mai-service.xm.org d. Open the fie for editing by typing this command, vi mai-service.xm. e. Edit the fie to add in the vaid emai address and smtp address provided by the customer. The bod ines in this exampe fie show the ines that require changes. 50 Instaing and Configuring Meeting Exchange Express

51 Configuring the Server The mai.smtp.host vaue is the vaue entered through the web for the Mai Server IP Address. <?xm version="1.0" encoding="utf-8"?> <!DOCTYPE server> <!-- $Id: mai-service.xm,v /08/27 04:34:12 patriot1burke Exp $ --> <server> <!-- ==================================================================== --> <!-- Mai Connection Factory --> <!-- ==================================================================== --> <mbean code="org.jboss.mai.maiservice" name="jboss:service=mai"> <attribute name="jndiname">java:/mai</attribute> <attribute name="user">nobody</attribute> <attribute name="password">password</attribute> <attribute name="configuration"> <!-- Test --> <configuration> <!-- Change to your mai server prototoco --> <property name="mai.store.protoco" vaue="pop3"/> <property name="mai.transport.protoco" vaue="smtp"/> <!-- Change to the user who wi receive mai --> <property name="mai.user" vaue="nobody"/> <!-- Change to the mai server --> <property name="mai.pop3.host" vaue="pop3.nosuchhost.nosuchdomain.com"/> <!-- Change to the SMTP gateway server --> <property name="mai.smtp.host" vaue="smtp.nosuchhost.nosuchdomain.com"/> <!-- Change to the address mai wi be from --> <property name="mai.from" vaue="nobody@nosuchhost.nosuchdomain.com"/> <!-- Enabe debugging output from the javamai casses --> <property name="mai.debug" vaue="fase"/> </configuration> </attribute> </mbean> 7. Edit the emai tempates found in /usr/crysta/config Issue 1 May

52 Instaing Meeting Exchange Express a. Send a copy of ReservationConfirmationAnytime.txt and ReservationConfirmationSchedued.txt to the customer so they can customize the wording for Moderator Key Map and Participant Key Map. Figure 10: ReservationConfirmationAnytime.txt Wecome to the Conferencing System A demand conference has been estabished for you on this system. Pease use this account for your conferencing needs. Pease take a note of the foowing information which you wi need to join the conference: The Conference Name is: %CONFERENCE_NAME%. Your Conferee Pass Code is %CONFEREE_PIN%. Your Moderator Pass Code is %MODERATOR_PIN%. At the time of your conference: 1a. For peope with TDM Handsets (most of us) the Dia in Number is <ENTER DIAL NUMBER HERE> 1b. For peope with SIP Phones, the URL is <ENTER SIP URL HERE> 1c. For peope with SIP headsets via proxy <ENTER PROXY HERE>, use <ENTER SIP PROXY HERE> 2. At the voice prompt, enter your moderator or participant passcode 3. If you misay or forget your pass codes contact <ENTER INDIVIDUAL TO CONTACT HERE> 52 Instaing and Configuring Meeting Exchange Express

53 Configuring the Server Figure 11: ReservationConfirmationSchedued.txt Wecome to the Conferencing System. You have successfuy created a reservation. Pease take a note of the foowing information which you wi need to join the conference: This is a schedued conference. This %RECURRING% a recurring conference. The Conference Name is %CONFERENCE_NAME%. The Conference start date/time is %TIMEZONE_START_TIME%. The Duration for the conference is %CONVERENCE_DURATION% mins. The Conference Comment is %CONFERENCE_COMMENT%. The Conference Eary Start minutes is %EARLY_START%. The conferencee Count is %CONFEREECOUNT%. Your Conferee Pass Code is %CONFEREE_PIN%. Your Moderator Pass Code is %MODERATOR_PIN%. At the time of your conference: 1a. For peope with TDM Handsets (most of us) the Dia in Numbers are %DIALINNUMBERS%. 1b. For peope with SIP Phones, the URL is %SIPURLS%. 1c. For peope with SIP headsets via proxy <ENTER PROXY HERE>, use <ENTER SIP PROXY HERE>. 2. At the voice prompt, enter your moderator or participant passcode. 3. If you misay or forget your PIN codes you need to contact the conference organizer. b. Send a copy of AccountCreationMessage.txt and AccountUpdateMessage.txt to the customer so that they can provide customized wording, if required. Issue 1 May

54 Instaing Meeting Exchange Express Figure 12: AccountCreationMessage.txt Figure 13: AccountUpdateMessage.txt 8. Reboot the server: sudo init 6 9. Verify the emai notification configuration by using the web interface to create a reservation. Debugging the Notification System Log fies stored in /usr/crysta/ogs/ reate to emai notification issues. /usr3/ipcb/og/notification.og 54 Instaing and Configuring Meeting Exchange Express

55 Configuring the network, manuay /usr3/ipcb/og/notification-errors.og Log fies stored in /var/og track probems sending emai messages. maiog Configuring the network, manuay If the network information was unavaiabe when the EPW was compete, configure the network settings using the procedures in this section. Foow these procedures to manuay configure network settings: 1. Open an SSH session from the services aptop using PuTTy. Refer to the Administration Guide for the procedure. 2. Logging In to Linux. 3. Configuring Network Settings 4. Verifying the Network Configuration Logging In to Linux At start up, the system dispays a diaog that prompts you to og in. RedHat Enterprise Linux ES reease 4 (Nahant) Kerna ELsmp on a i686 <Server> ogin: Username: Password: 1. Type craft in the Username fied. 2. Type craft01 in the Password fied. Continue with Configuring Network Settings. Configuring Network Settings Once the Meeting Exchange Express Server hardware setup is compete, configure the network by entering commands at the prompt. Foow these steps to configure the network settings: 1. Use the procedure in Logging In to Linux. Issue 1 May

56 Instaing Meeting Exchange Express 2. Wait for the system to dispay the command ine prompt. 3. Type: sudo ipchange.sh [-i][-m][-g][-d][-e][-f][-n][-o][-p][-t][-h] Where: Tabe 11: Network Command Prompts Switch Sets this vaue: -i IP address -m netmask -g gatewau -d DNS server 1 - Appied to DNS 1, 2 and 3 -e DNS server 2 - Appied to DNS 2 and 3 -f DNS server 3 - Appied to DNS 3 -n NTP server 1 - Appied to NTP 1, 2, and3 -o NTP server 2 - Appied to NTP 2, and 3 -p NTP server 3 - Appied to NTP 3 -t DNS domain search, one quoted ist, domains separated by white space -h hep After you run the ipchange script, these services are restarted: network, httpd, jboss-4.0, and ipcb. Exampe for a system configured for Unattended conferencing with one DNS server /usr/ipcb/bin/ipchange.sh \ -i <ip address> \ -m <netmask address> \ -g <gateway address> \ -d <DNS server 1 address> \ -n <NTP server 1 address> \ -t "<DNS domain> <DNS domain> <DNS domain> " 56 Instaing and Configuring Meeting Exchange Express

57 Configuring the network, manuay Exampe for a system configured for Unattended conferencing with three DNS and three NTP servers /usr/ipcb/bin/ipchange.sh \ -i <ip address> \ -m <netmask address> \ -g <gateway address> \ -d <DNS server 1 address> \ -e <DNS server 2 address> -f <DNS server 3 address> -n <NTP server 1 address> \ -o <NTP server 2 address> \ -p <NTP server 3 address> \ -t "<DNS domain> <DNS domain> <DNS domain> " 4. Type the command to restart the server: sudo init 6 Verifying the Network Configuration Use the DNS server address to ping the server to verify that the network is correcty configured. Type this command at the prompt: ping <dns address> Once you verify that the network is configured, you can: Use the procedures in Integrating an Optiona Switched Circuit on page 17 to add optiona hardware. Foow the procedures for Instaing the Server On Site on page 25. The conferencing server has probems diaing out to or referring to a URI configured with the domain name (e.g. sip:2345@avaya.com) rather than IP address (e.g. sip:2345@ ). Administrators and instaers can map the required domain name to the expicit IP address of the proxy in the / etc/hosts fie. For exampe, if an instaation requires that a URIs use a domain name "exampe.com", then edit the /etc/hosts fie to route a cas to an Avaya proxy at the appropriate IP address exampe.com Changing the system date and time You can change the system date and time using 'dateconfig' utiity. 1. Log onto the system as craft. Issue 1 May

58 Instaing Meeting Exchange Express 2. At the command ine, type: sudo dateconfig The instaation program prompts you to initiaize the date and time: Date: 01_/11_/2006 Time: 11_:26_ [ Date/Time Initiaization ] Choose Timezone America/Mexico_City America/Miqueon America/Monterrey America/Montevideo America/Montrea America/Montserrat America/Nassau America/New_York NTP Server: [OK] [SKIP] <Tab>/<At-Tab> between eements <Space> seects <F12> next screen 3. Use Tab to seect the Date and Time fieds. 4. Set the Timezone setting. a. Seect OK. Restarting the Meeting Exchange Express Server You must restart the Meeting Exchange Express Server after making any configuration changes to the Meeting Exchange Express Web interface. WARNING: During a system restart, the conferencing service is unavaiabe. Any active conferences terminate without warning to participants. There are three options for restart: Rebooting the server Using ipcb to restart the server Seecting the Reset Server button on the web interface 58 Instaing and Configuring Meeting Exchange Express

59 Restarting the Meeting Exchange Express Server Rebooting the server The most straightforward way to restart the Meeting Exchange Express Server is to simpy reboot the bridge. System reboot takes approximatey three minutes, during which time the system is unusabe. Using ipcb to restart the server The quickest, and east disruptive, way to restart the Meeting Exchange Express Server is by starting ipcb. 1. Log on to the bridge using SSH (via PuTTY). 2. Enter the foowing command: sudo c restart ipcb This takes ten seconds to recover. Non-voice services, such as the web interface and the database are not disrupted and remain usabe. Issue 1 May

60 Instaing Meeting Exchange Express Audio Conferencing Server Instaation Checkist 1. Ensure that the system is running a processes. 2. Buk upoad the Customer profie and associated On Demand Conference (On Demand ony). 3. Login Using Meeting Exchange Express as Insta Engineer. 4. Configure the system using Meeting Exchange Express interface. 5. Pace a ca to the system using an IP phone and enter a conference using a moderator code. 6. Pace a ca to the system using an IP phone and enter a conference using a participant code. 7. Use the ipinfo command to verify that the conference opened and that the caers are present in the conference. One caer is present as moderator, the other as participant. 8. Verify that each caer can be heard when he speaks in the conference. 9. Initiate the mute and unmute DTMF from the moderator and the participant. Verify the mute status of each by speaking into the conference. Use the ipinfo command to verify your findings. 10. Disconnect both participants and verify that the system drops the cas. 11. Pace a ca into the system using an IP phone and enter the conference with the participant passcode. 12. Pace a ca into the system using an IP phone and enter the conference with the moderator passcode. 13. Record the name of each participant when entering the conference 14. Request the payback as the moderator. 15. Disconnect a participants from the conference. 16. Ensure that the system is running a processes. 17. Use the ipinfo command to verify that the system cosed the conference. 60 Instaing and Configuring Meeting Exchange Express

61 Chapter 5: Using the Meeting Exchange Express with Communication Manager This chapter describes how to configure the Meeting Exchange Express Server to work with Communication Manager, with or without SIP Enabed Server (SES). In most environments this networking is in a secure environment using Transport Layer Security (TLS). Meeting Exchange Express successfuy operates with teephony gateways provided by other vendors. This chapter describes ony the basic configuration information for instaing Meeting Exchange Expresss with Avaya Communication Manager. For more detaied information on configuring Avaya teephony gateways, see the Communication Manager documentation suite. The exampes in this chapter use the foowing information: Bridge Name IP Address CM SIP trunk CM SIP signa group CM Extension SES Bridge N Bridge N Bridge Y Bridge Y Configuring connectivity to the Communication Manager You can connect the Meeting Exchange Express Server directy to the Avaya Communication Manager. Issue 1 May

62 Using the Meeting Exchange Express with Communication Manager Dia pan for systems connecting directy to the CM Figure notes: 1. CLAN IP SIP Trunk 62 Bridge Extension SIP Trunk 63 Bridge Extension SIP Trunk 61 Bridge Extension Configuring the SIP Agent Log on Using Meeting Exchange Express as Insta Engineer. 1. Seect Bridge Configuration > SIP Agent. a. Preface the sip address setting with sips. Define the port and transport. For exampe: sips:327120@ :5061;transport=ts Be sure to enter the pura sips. b. At DSCP Vaue, seect a vaue from 0 to 63. c. At 802.1p Vaue, seect a vaue from 0 to Instaing and Configuring Meeting Exchange Express

63 Configuring connectivity to the Communication Manager d. Identify the response Contact when Communication Manager is in the server impementation. Incude ange brackets in the Contact fied. For exampe: e. At Sipping Notification Interva, seect 1. f. Cick Submit. The Web interface dispays Update Successfu. See Configuring the SIP Agent to correcty configure the SIP Agent on the Meeting Exchange Express server. Configuring Teephone Number to URI Mapping on the Web Interface To configure the teephone number to URI map parameter; 1. Navigate to the Te Num to URI Map screen on the Meeting Exchange Express Web interface. 2. Cick Add to add a new Te Num to URI Map. The Web interface dispays the Add TeNum to URI Map Parameter diaog. 3. In the Order fied, enter 1, 4. In the Teephone Number Pattern fied, enter *. 5. In the SIP URI Pattern fied, enter: sip:$0@ :5061;transport=ts Ensure that you enter the singuar sip. 6. In the Comment fied, enter reference information such as CM4.0 CLAN Address. 7. Cick Add. The Web interface adds the new Te Num to URI Map. Issue 1 May

64 Using the Meeting Exchange Express with Communication Manager Configuring connectivity to the Communication Manager with the Meeting Exchange Express registered with SES You can connect a Meeting Exchange Express Server registering with a SIP Enabed Server (SES) to the Communication Manager. Dia Pan for systems registering with a SES Figure notes:configuring the SIP Agent for SES Bridge 116. The ast 2 bytes of the ID are registered as the contact for 6 digit contact. Use 3####### for 8 digit routing 3. SES Server 4. SIP Trunk CLAN IP SIP Phones registered to the SES. Exampe phone extension Configuring the SIP agent for SES Use the foowing steps to configure the SIP agent for SES. 1. Log on Using Meeting Exchange Express as Insta Engineer. 2. Seect Bridge Configuration > SIP Agent. 64 Instaing and Configuring Meeting Exchange Express

65 Configuring connectivity to the Communication Manager with the Meeting Exchange Express registered a. Preface the sip address setting with sips. Define the port and transport. b. Leave Contact bank. SIP Agent for SES When testing, use the command, sudo c restart ipcb to invoke the changes to these settings without restarting the server. 3. Seect SIP Proxies and cick the Add button. 4. Edit the SIP Proxy such that: There is an entry in the To and From fieds. The SIP URI uses a port/transport. You add the Username and password to the SES configuration. Issue 1 May

66 Using the Meeting Exchange Express with Communication Manager SIP Proxy Using the Integrated Management interface to configure SES For additiona information on SES, refer the document number , Instaing and Administering SIP Enabement Services Use the Integrated Management interface to configure SIP Enabed Server (SES). 1. Log in to the Integrated Management Interface using the craft ogin. 2. The system prompts you to Suppress aarm origination. Cick Yes. 3. Seect Launch Administration Web Interface and seect Users > Add User. The system dispays the Add User Profie screen. 66 Instaing and Configuring Meeting Exchange Express

67 Configuring connectivity to the Communication Manager with the Meeting Exchange Express registered Add User Profie 4. Type the User ID and Password that matches the proxy configuration on the Meeting Exchange Express. 5. Type the IP address of the SES system in Host. 6. Enter other information for the environment. 7. Cick Update. Issue 1 May

68 Using the Meeting Exchange Express with Communication Manager Configuring SES to not authenticate the SIP registration for Meeting Exchange Express Use the trusted host command when you do not want the SES to authenticate the SIP registration for a Meeting Exchange Express Server. add trusted host [trustedhost -a trustedhostname -n node [-c 'comment']] deete trusted host [trustedhost -d trustedhostname -n node ] other options [trustedhost -hln] Where: -h Hep -a Add new third party trusted host (usuay the Meeting Exchange Express) -c Optiona comment when adding a third party trusted host -d Deete a third party trusted host -L List a third party trusted hosts -n CCS host name to receive trusted host (often the SES) -N List a CCS host names -v Verbose For exampe, type: trustedhost -a n c bridge111 Where: is the IP address of the Meeting Exchange Express server is the IP address of the SES. List a servers which are trusted hosts by typing: trustedhost L Remember to use the Update button in the Integrated Management Interface to save changes 68 Instaing and Configuring Meeting Exchange Express

69 Configuring connectivity to the Communication Manager with the Meeting Exchange Express registered Configuring Communication Manager For additiona information reated to SIP trunking and signaing on the Communication Manager, refer to document number , SIP Support in Avaya Communication Manager. Foow these steps to configure connectivity from Avaya Communication Manager to the Meeting Exchange Express Server. 1. Add a Node Name for the Meeting Exchange Express by entering change node-name IP. This vaue is the SES. Enter the Meeting Exchange Express name and IP in the tabe. 2. Seect a CLAN or G700 for connection to the Meeting Exchange Express. Note its node-name. If this is a smaer Communication Manager system such as the 8300, note the name of the processor board. 3. Add one or two signaing groups. Enter add signaing-group next. For each Signaing Group, set the: Group Type to sip Transport Name to TCP, UDP, or TLS. In order to make the connection UDP or TCP, you need superuser rights. Near-end Node Name to vaue set in step 2, i.e. CLAN. This vaue is resoved through the hosts fie on the Communication Manager. Far-end Node Name to the name of the Meeting Exchange Express isted in step 1. This vaue is resoved through the hosts fie on the Communication Manager. Near-end Listen Port to 5061 for TLS or to 5060 for non-tls. Far-end Listen Port to 5061 for TLS or to 5060 for non-tls. Far-end Network Region to the codec set referred to in step 1. Verify the Transport Method is set to TLS or TCP. Issue 1 May

70 Using the Meeting Exchange Express with Communication Manager Signaing Group screen add signaing-group Group Number: 60 Group Type: sip Transport Method: ts Near-end Node Name: C-LAN1 Far-end Node Name: ses Near-end Listen Port: 5061 Far-end Listen Port: 5061 Far-end Network Region: Far-end Domain: Bypass If IP Threshod Exceeded? n DTMF over IP: rtp-payoad Session Estabishment Timer(min): 3 Direct IP-IP Audio Connections? y IP Audio Hairpinning? y 4. Add one or two Trunk groups. Enter add trunk-group 1. Group Type: SIP TAC (Trunk Access Code): Verify the dia pan to enter this information, for exampe #001 Service Type: tie Signaing Group: the group associated with the Trunk Group, in this case, 1. Number of Members: Set this to 10 to point 10 SIP channes at the system. Leave a other fieds at the defaut settings. If the Number of Members is set to 0, you wi not be abe to administer the members for this trunk group correcty. 70 Instaing and Configuring Meeting Exchange Express

71 Configuring connectivity to the Communication Manager with the Meeting Exchange Express registered Trunk Group screen TRUNK GROUP Group Number: 60 Group Type: sip CDR Reports: y Group Name: CM=Bridge127 COR: 1 TN: 1 TAC: 198 Direction: two-way Outgoing Dispay? n Dia Access? n Busy Threshod: 255 Night Service: Queue Length: 0 Service Type: tie Auth Code? n Signaing Group: 60 Number of Members: 100 TRUNK PARAMETERS Unicode Name? y Redirect On OPTIM Faiure: 5000 SCCAN?n Digita Loss Group: Configure a route pattern that wi be used by the routing tabe to seect the outbound trunk. Enter change trunk-group 1. Pattern Name: MXEE Secured SIP: Y Group Number: 1 (the number created for the Meeting Exchange Express) FRL: This is for the Communication Manager and is outside the scope of this document. Pease refer to Communication Manager documentation. 6. Add a Station Extension. On the Station screen: Set the Extension to the extention number associated with the Meeting Exchange Express. Set the Type to 6408D+ Set the Port to X. Set the Name to the bridge name associated with the server, i.e, Bridge116 in the foowing figure. Issue 1 May

72 Using the Meeting Exchange Express with Communication Manager Station screen add station STATION Extension: Lock Messages: n BCC: O Type: 6408D+ Security Code: TN: 1 Port: X Coverage Path1: COR: 1 Name: Bridge116 Coverage Path2: COS: 1 Hunt-to Station: STATION OPTIONS Loss Group: 2 Personaized Ringing Pattern: 1 Data Modue? n Message Lamp Ext: Speaker Phone: 2-way Mute Button Enabed? y Dispay Language: engish Media Compex Ext: IP Softphone: n Remote Office Phone? m 7. Associate the station with the trunk. Set the Appication to OPS for off-pbx extensions. Set the Trunk Seection to the trunk used for this extension, 60 in this exampe. On Page 2, set the Mapping Mode to Both to match a settings. Depending on the Communication Manager depoyment, the administrator adds one or more entries to the proper routing tabe, for exampe ARS, UDP, or AAR, that associates a caed number with the route pattern (when you enter change route-pattern 1.) This aows inbound caers to dia into Meeting Exchange Express. The configuration of the proper routing tabe is outside the scope of this document. Refer to Communication Manager documentation for this information. Configuring outbound SIP proxies When using SIP proxies on the audio conferencing server, edit the system.cfg fie on the server to add the outbound SIP proxy route: 1. Log in with craft ogin. 2. Type: vi /usr/ipcb/config/system.cfg 3. Go to the end of the fie, press: SHIFT + g. 4. Type o to insert a new edit ine. 5. For non-tls servers, type: outboundproxyroute=<sip:xxx.xx.xx.xx:5060;r> 72 Instaing and Configuring Meeting Exchange Express

73 Configuring connectivity to the Communication Manager with the Meeting Exchange Express registered 6. Repace xxx.xx.xx.xx with the IP of the sip proxy. 7. For TLS servers,type: 8. outboundproxyroute=<sip:xxx.xx.xx.xx:5061;transport=ts;r> 9. Press ESC to exit edit mode. 10. Save and quit. Type:wq! 11. Type: sudo c restart ipcb to restart the ipcb processes. Configuring Timer Settings Configure the foowing two settings when connecting to Communication Manager. Navigate to system.cfg. In the # Session Timers section, ensure that the foowing vaues are set: minsetimervaue=100 sessionrefreshtimer=1800 Important:! Important: The minsetimervaue must be beow the minsetimervaue defaut setting for when connecting to Communication Manager 4.0. If this vaue is not correcty configured, moderators cannot dia out from the conferencing server. The server generates 422 session too sma errors. Issue 1 May

74 Using the Meeting Exchange Express with Communication Manager 74 Instaing and Configuring Meeting Exchange Express

75 Chapter 6: Backup and Restore It is the responsibiity of the customer to maintain backups of Meeting Exchange Express. This section describes how to insta the system Backup and Restore scripts. Externa Media System command ine utiities aow you to access the foowing supported externa media devices: Addonics A in One Compact Fash Reader Externa USB 2.0 hard drives The system detects an externa media device connected via a USB port as /dev/sdb If more than one USB storage device is connected to the system at any one time, then the device may be at a different ocation than /dev/sdb. The ocation can be verified by checking the contents of /var/og/messages. This fie ogs the ocation of externa USB devices. Mounting externa media When an externa media device is connected to the system via USB, it is detected by the system, but is not mounted as a part of the fiesystem. The system supports the foowing 3 types of fie system: ext2: inux fiesystem ext3: inux fiesystem vfat: windows fat fiesystem In order to mount the externa media, enter one of the foowing commands, depending on the fie system type with which the externa media was formatted: mount -t vfat /dev/sdb /mnt/fash mount -t ext2 /dev/sdb /mnt/fash mount -t ext3 /dev/sdb /mnt/fash Issue 1 May

76 Backup and Restore It is recommended that the vfat fiesystem be used for externa media, as this fiesystem type is readabe on both inux and windows based systems. The mounted externa device is avaiabe at: /mnt/fash on the fiesystem. Whie it is possibe to format externa media fiesystems using command ine utiities instaed on the Meeting Exchange Express system, improper use of these command ine utiities may render the system inoperabe. Unmounting externa media Use the command beow to unmount the externa device prior to physicay disconnecting it from the system: WARNING: umount /mnt/fash If the externa device is physicay disconnected from the system before it is unmounted, the data on the device may be corrupted. Backup and Restore Scripts In order to faciitate backups, the foowing backup sets have been pre-configured on the system in /etc/opt/ecs/backup. To ocate the backup hep fie on the system, og in as a craft user. Enter the foowing command to dispay the expanatory hep fie: sudo /opt/coreservices/backup/sbin/backup -h The <backup_set> names and their fie ists are provided in Tabe 12. Tabe 12: Backup Fie Lists Backup Set Name os Fie List etc/inittab /etc/sysconfig/network-scripts/ifcfg-eth* /etc/sysconfig/network-scripts/route-* /etc/crontab /etc/hosts 76 Instaing and Configuring Meeting Exchange Express

77 Backup and Restore Scripts Tabe 12: Backup Fie Lists Backup Set Name Fie List /etc/ocatime os /etc/nsswitch.conf /etc/ntp.conf /etc/ntp/keys /etc/ntp/step-tickers /etc/resov.conf /etc/sysconfig/network /etc/sysconfig/cock /etc/ppp/ipaddrs /etc/hostname og og/var/og/boot.og /var/og/cron /var/og/messages* /var/og/netconf.og /var/og/secure /var/og/wtmp /var/og/xferog /var/og/xferog /var/og/ecs/* /var/og/ecs/* /etc/opt/ecs/backup/*bkp /etc/opt/ecs/backup/*bkps security /POST_RSTR /opt/coreservices/backup/ sbin/security_restore /etc/opt/ecs/acfie Issue 1 May

78 Backup and Restore Tabe 12: Backup Fie Lists Backup Set Name Fie List /etc/passwd security /etc/passed- /etc/shadow /etc/shadow- /etc/group /etc/group- /etc/opt/ecs/certs/server/server.crt /etc/opt/ecs/certs/private/server.key /etc/tripwire/twenabe.txt /etc/ssh/ssh_host_dsa_key /etc/ssh/ssh_host_dsa_key.pub /etc/ssh/ssh_host_key /etc/ssh/ssh_host_key.pub /etc/ssh/ssh_host_rsa_key /etc/ssh/ssh_host_rsa_key.pub /opt/ecs/web/war/weblm/admin /opt/ecs/web/war/weblm/data/ webmserver.properties /opt/ecs/web/war/weblm/icenses /etc/opt/ecs/rmb/rmbsamp.xm coresvc /etc/profie.d/cs.sh /etc/firewa/conf/* /etc/firewa/conf/* /etc/httpd/conf/httpd.conf /etc/httpd/conf.d/ss.conf 78 Instaing and Configuring Meeting Exchange Express

79 Backup and Restore Scripts Tabe 12: Backup Fie Lists Backup Set Name Fie List coresvc /opt/svc/c/conf/* /opt/svc/c/imp/* opt/coreservices/oam/conf/ UserServiceConf.properties cs-ifecyce PRE_RSTR /opt/svc/c/sbin/ c_pre_restore crysta_usr2 crysta_usr3 crysta_usr_crysta crysta_usr_ipcb crysta_database POST_RSTR /opt/svc/c/sbin/ c_post_restore /opt/svc/c/conf/* /opt/svc/c/imp/* /usr2/* /usr3/* /usr/crysta/* /usr/ipcb/* PRE_BKUP /usr/crysta/backuputi/ backup-database-cs POST_RSTR /usr/crysta/backuputi/ db_restore /var/dbbackup/cs/backup NOSPOOL /var/dbbackup/cs/backup Backup set configuration data Certain backup sets provide critica configuration data for the conferencing server.tabe 13 describes the configuration data stored in these backup sets. Issue 1 May

80 Backup and Restore Tabe 13: Backup Set Configuration Data Backup Set Directories and Fies Backed Up Configuration Data crysta_usr_crysta /usr/crysta/config Tempates for e-mai notifications Configuration data for LDAP imports Text for error codes, etc. /usr/crysta/bukoader /usr/share/jboss-4.0.3sp1/ server/avaya/depoy/ mai-service.xm Any provision fies for buk upoading "From" address in e-mai notifications crysta_usr_ipcb /usr/ipcb/config SIP configuration settings RTP configuration settings crysta_usr2 /usr2/ipcb/biing XML biing configuration detais /usr2/recordings Conference recordings Backup destinations The <backup_dest> defines where the copied fies are stored. There are a number of backup destinations: Send the backup fie to an e-mai destination using the foowing syntax: <backup dest> = maito://user@domain/maiserver The maiserver must be a fuy quaified domain name or an expicit IP address. Send the backup fie to a oca directory; <backup dest> = LocaDirectoryPath Send the backup fie to a remote machine. Once the backup has been made, manuay transfer it to a remote ocation using Secure Copy (SCP) fie transfer or an automated SCP appication, such as WinSCP. Beow is an exampe of SCP fie transfer. This exampe iustrates the transfer of a database backups in the /usr3 directory to the /tmp directory of the remote server, caed remotehost: scp /usr3/crysta_database*.tar.gz user@remotehost: /tmp 80 Instaing and Configuring Meeting Exchange Express

81 Backup and Restore Scripts Important: For more information on WinSCP, see Important: Avaya recommends that you capture a number of screenshots of the Meeting Exchange Express 1.5 Web interface. Important screens incude: Goba Settings, Adhoc Contros, SIP Agent, URI to Service Map, and TeNum to URI Map. Nighty database backup The foowing script performs nighty backups of the database to the directory /var/dbbackup/etc/cron.daiy/backup-database-cron This cronjob ensures that the very atest data in crysta_database is contained in the backup set. The cronjob is ocated in the foowing directory: /home/craft/backup-database-cron By defaut, the 30 most recent copies of crysta_database are stored at any time. The cronjob runs, by defaut, at 3:00 AM each night. This scripts automates the backup of the crysta database backup set: You can edit the script to to make an automated nighty backup of other backup sets. Backups consist of a tar.gz fie in the foowing naming format: crysta_database_<hostname>_<time>_<date>.tar.gz Od database backups are purged nighty using the script: /etc/cron.daiy/purge-backup-database-cron Nighty cronjobs parameters are configurabe. You can edit the scripts to change the time of the backups and the number of daiy fies to be retained. By defaut, the backup-database-cron cronjob saves the backup fie to a oca directory. However, you can edit the script to save the fies to one of the foowing ocations: A oca directory (the defaut ocation) /LocaDirectoryPath An e-mai destination using the foowing syntax: maito://user@domain/maiserver Issue 1 May

82 Backup and Restore A remote machine: scp /usr3/crysta_database*.tar.gz user@remotehost:/tmp If you use the SCP protoco to transfer the backup to a remote machine, Avaya recommends using a pubic/private key pair. For more information, see Generating a pubic/private key pair. Generating a pubic/private key pair To generate a pubic/private key pair: 1. Log on to Meeting Exchange Express as a craft user. 2. Generate a pubic/private key pair with a nu password using the foowing command: ssh-keygen -t rsa -N "" -f ~/.ssh/id_rsa The system outputs a private key (id_rsa) and a pubic key (id_rsa.pub) to /home/ craft.ssh. 3. Prepare the remote backup destination to receive backups using the foowing command: ssh user@remotehoste "mkdir -p /home/user/.ssh chmod 700 /home/ user/.ssh" <user> is a vaid ogin on a remote backup server, which is caed <remotehost> 4. Copy id_rsa.pub to the remote backup server and rename it to authorized_keys,using the foowing command: scp ~/.ssh/id_rsa.pub user@remotehost:/home/user/.ssh/ authorized_keys 5. Ensure the fie permissions for the key are correct on the remote host: ssh user@remotehost " chmod 600 /home/user/.ssh/authorized_keys" Manua database backup To run a manua database backup: 1. Log in as a craft user. 2. Enter the foowing command: sudo /opt/coreservices/backup/sbin/backup -b <backup_set> -d <backup_dest> --verbose 82 Instaing and Configuring Meeting Exchange Express

83 Backup and Restore Scripts <backup_set> and <backup_dest> are variabes. For more information see Backup Fie Lists on page 76 and Backup destinations on page 80 To back up more than one backup set, repeat the command in step 2. Important:! Important: The most critica backup set is crysta_database. This set incudes the server configuration, reservation data, and end user data. This backup set can be used to rebuid the conferencing server in the event of corruption. For more information, see Restore Database Backups on page 84, Compete backup For a fu backup, Avaya recommends backing up the foowing: 1. Meeting Exchange Express Reease 1.5 database. For exampe, to back up the database to a oca directory caed /usr3, enter the fowoing command: sudo /opt/coreservices/backup/sbin/backup -b crysta_database -d /usr3 2. Meeting Exchange Express 1.5 configuration data. For exampe, to back up the configuration data to a maiserver, enter the foowing command: sudo /opt/coreservices/backup/sbin/backup -b crysta_usr/ipcb -d maito: //name@exampe/ Meeting Exchange Express 1.5 operating system. For exampe, to back up the operating system to a directory caed /tmp on a remote server, enter the foowing command: scp /usr3/os*.tar.gz user@remotehost:/tmp 4. Meeting Exchange Express 1.5 conference data. For exampe, to back up the conference data to a oca directory caed /usr3, enter the foowing command: sudo /opt/coreservices/backup/sbin/backup -b crysta_usr2 -d / usr3 Issue 1 May

84 Backup and Restore Restore Database Backups Restoring Meeting Exchange Express software invoves repacing one instance of the software with another instance of the software. Avaya recommends restoring fies in the foowing situations: If an upgrade fais If an upgrade causes data corruption or data oss If core software processes become unusabe and cannot be recovered If software becomes corrupted To restore a database backup, you require a Digita Versatie Disc (DVD) with the correct ISO image of the buid version. Unfortunatey, due to the size of the software, it does not fit on to a conventiona compact disc (CD). You aso require a backup fie (tar.gz) for the Meeting Exchange Express database. 1. Insta the Meeting Exchange Express Reease 2.0 Service Pack 1 DVD and foow the instaation instructions shown in Upgrade Procedure on page Transfer the backup fie to the Meeting Exchange Express Edtion server. Use SCP protoco or an appication such as WinSCP. 3. Restore the fies: sudo opt/coreservices/backup/sbin/backup -r -d /<backup_dest>/ <backup fie> crysta_database -p / This command restores the database from the backup fie <backup fie> in the oca directory, which is caed <backup_dest>. The foowing exampe shows the transfer of the fie crysta_database_confserver1_0300_ tar.gz that has been copied into the oca directory /tmp from a remote backup server: sudo /opt/coreservices/bacup/sbin/backup -r -d /tmp crysta_database_confserver1_0300_ tar.gz crysta_database -p / Use the same syntax to restore other backup sets. To change the ocation of backup the cron job,edit backup-database-cron. The foowing ine specifies the backup ocation. BACKUP_DIRECTORY=/var/dbbackup. Vaid backup destinations are the foowing: oca foders maito://<mai address> ftp://<ftp ocation> pccard://<pccard foder> 84 Instaing and Configuring Meeting Exchange Express

85 Chapter 7: Upgrading Meeting Exchange Express This chapter describes the steps to upgrade the Meeting Exchange Express. Upgrade paths There are two methods to upgrade Meeting Exchange Express: DVD This requires oca access to the DVD drive of the server and oca command access over the termina or service port. ISO image This requires remote command access to Meeting Exchange Express over secure she protoco (SSH) using an appication such as PuTTy as we as remote fie transfer access to it over secure copy (SCP) using an appication such as WinSCP. - Downoad PuTTy at: - Downoad WinSCP at: Prepare the Server for Upgrade 1. Log in to the server with craft using an SSH termina utiity such as PuTTy or on the system consoe. ( 2. Verify that the database backup directories are on the server: sudo /opt/coreservices/backup/sbin/backup -1 The output shoud ist the foowing backup sets: crysta_database crysta_usr2 crysta_usr3 crysta_usr_crysta Issue 1 May

86 Upgrading Meeting Exchange Express crysta_usr_ipcb cs-ifecyce os If crysta_database is not isted, you wi have to upgrade the database. 3. Upoad the binaries from the Avaya Support FTP site to the server. Pease contact your Avaya Business Partner or Avaya Support Representative for the FTP site access information. upgrade_backup]# scp software/6100/ /*. The password shown in the screen beow is not an actua FTP password. upgrade_backup]# scp If you are upgrading from Meeting Exchange Express 1.5 and higher, go directy to step Define the crysta_database backup set: cp /home/craft/crysta_database_ds.conf /etc/opt/ecs/backup/ 5. Set up the required backup infrastructure: mkdir -p /usr/crysta/backupti cp /home/craft/backup-database-cs /usr/crysta/backuputi cp /home/craft/ db_restore /usr/crysta/backuputi chmod 777 /usr/crysta/backuputi/* mkdir -p /var/dbbackup/ cs/backup 6. Create a backup database to the /usr3 directory: /opt/coreservices/backup/sbin/backup -b crysta_database -d /usr3 86 Instaing and Configuring Meeting Exchange Express

87 As an extra precaution, the backup can be transferred to to a remote machine. Use WinSCP if transferring the fies to a Windows environment. Use scp to transfer to a remote machine such as an ftp server. scp /usr3/crysta_database*tar.gz user@remotehost:/tmp Back Up the Configuration Most of the configuration data is hed in the postgres database.whie it is not a requirement to back up configurations, it is recommended. If you are upgrading a system on a reease earier than Meeting Exchange Express 1.5, the configurations beow must be backed up. If you are upgrading from version 1.5 or ater, skip to step Edit the crysta_usr_crysta dataset: vi /etc/opt/ecs/backup/crysta_usr_crysta_ds.conf 2. Remove any existing ine. Seect the ine with the cursor and enter: dd 3. Add the fie ocations to back up. /usr/crysta/config /usr/crysta/bukoader /usr/share/jboss sp1/server/avaya/depoy/mai-service.xm [Esc]:wq! 4. Edit the crysta_usr_ipcb dataset: vi /etc/opt/ecs/backup/crysta_usr/ipcb_ds.conf 5. Remove any existing ine. Seect the ine with the cursor and enter: dd 6. Add the fie ocations to back up. Enter the edit mode (press "i" key) and add the foowing ines. Press /usr/ipcb/config [Esc]:wq! 7. Back up the crysta_usr_crysta data: sudo /opt/coreservices/backup/sbin/backup -b crysta_usr_crysta -d /usr3 8. Back up the crysta_usr_ipcb data: sudo /opt/coreservices/backup/sbin/backup -b crysta_usr_ipcb -d / usr3 Issue 1 May

88 Upgrading Meeting Exchange Express As an extra precaution, transfer a copy of the backup fie to a remote machine. Back Up the OS Data The foowing steps are necessary to back up the system network settings before an upgrade. 1. Backup the os data: sudo /opt/coreservices/backup/sbin/backup -b os -d /usr3 As an extra precaution, transfer a copy of the backup fie to a remote machine. Back up the Conference Data Back up the biing and recording fies from the /usr2 directory. 1. Edit the crysta_usr_crysta dataset: vi /etc/opt/ecs/backup/crysta_usr2_ds.conf 2. Remove any existing ine. Seect the ine with the cursor and enter: dd 3. Add the fie ocations to back up. /usr2/ipcb /usr2/recordings [Esc]:wq! 4. Back up the crysta_usr_ipcb data: sudo /opt/coreservices/backup/sbin/backup -b crysta_usr2 -d /usr3 This creates a tarred and zipped backup fie in the /usr3 directory. As an extra precaution, transfer a copy of the backup fie to a remote machine. Genera Data Snapshot Make a copy of the Web interface screens to retain critica site specific configurations for genera reference or in case of an upgrade faiure. 1. Connect to the web interface at Username: initia_instaer@noemai.com Password: InitiaInstaer 88 Instaing and Configuring Meeting Exchange Express

89 2. Take screenshots of the foowing System Configuration screens: Goba Settings Conference Defauts Directories Bast Dia ontros Payback Contros Adhoc Contros SIP Agent System Maps URI to Service Map TeNum to URI Map Conference Maps Moderator Key Map Participant Key Map Upgrade preparation The RPMs comprising a software reease are not instaed or upgraded directy from the media. Consequenty, the software remains in the disk s repository unti it is manuay removed. The Common Instaer imposes a imit of three reeases in the disk s repository to prevent the repository partition from being fied. Therefore, the first step in the upgrade process is to determine what software reeases are currenty in the disk s repository and remove any unnecessary ones to free up space for the new one. To identify the software reeases stored in the repository, issue the foowing command: sudo /opt/ecs/insta/bin/cinsta q This returns the software reeases stored in the repository: S S S Remove the odest software reease: sudo /opt/ecs/insta/bin/cinsta e S Issue 1 May

90 Upgrading Meeting Exchange Express Upgrade Procedure Load the insta image from either a DVD or an ISO image: This exampe uses buid for the upgrade software. Be sure to enter the correct buid number for your upgrade. Using a DVD: 1. Mount the DVD: sudo mount -o oop -t iso9660 /dev/cdrom /mnt/cdrom Using an ISO Image: The ISO image is avaiabe for downoad at: Just foow the Downoad Center instructions. Important: The fie wi be in a zip format. Aong with the ISO image, it contains security certificates, rebuid fies, and audiofies. 1. Verify the ISO integrity: md5sum S iso This wi return: f f d42ed07af570b3df S iso 2. Mount the upgrade ISO to the /usr3 directory; mv S iso /usr3 sudo mount -o oop -t iso9660 S iso /mnt/cdrom 3. Ensure that you can access the disk by browsing the contents: s - /mnt/cdrom/! Important: Advance to step 6 if you are upgrading to Reease or ater. Execute steps 4 and 5 ony if upgrading from Reease 1.5 to pre version of Reease 2.0 Service Pack Instaing and Configuring Meeting Exchange Express

91 4. Open a WinSCP session to the conferencing server to SCP the "insta-dev-certs-inux" fie to the server: (This fie is incuded with the software reease): scp bridge IP chmod 777 insta-def-dev-certs-inux. su - root ~craft/insta-def-dev-certs-inux 5. Run the foowing instas of rpms. rpm -Uvh /mnt/cdrom/software/linux/rpms/ rebuid i386.rpm /mnt/cdrom/software/linux/rpms/ ci-hooks i386 rpm -Uvh /mnt/cdrom/software/core/rpms/csverifysig i386.rpm exit 6. Run the upgrade: sudo /opt/ecs/insta/bin/rebuid fie://mnt/cdrom In upgrade.og, the message Update competed dispays when the upgrade finishes. 7. Unmount the image: sudo umount /mnt/cdrom 8. Eject the image: sudo eject 9. Reboot the server: sudo reboot The fina reboot can take up to 10 minutes to return the server to fu service. Check the status with: c status a 10. Verify that the system swapped partitions after the upgrade. /opt/ecs/insta/bin/cpartition You are ooking for active S In the foowing case, the active fie is the atest reease. /dev/sda6 active S /dev/sda1 standby S /dev/sda6 boot S Issue 1 May

92 Upgrading Meeting Exchange Express When you compete the upgrade steps, Avaya recommends that you configure the automated nighty database backup cronjob. For more information, see Nighty database backup on page 81.. Configuring the Avaya Web Conferencing appication To add the Avaya Web Conferencing option to existing reservations on the Meeting Exchange Express server, run the foowing script after the upgrade is compete if the Web Conferencing detais are not visibe on the Meeting Exchange Express Web Interface after the upgrade. /usr/crysta/schemaupgrade/upgrade_scripts/enabedataconferencing.sq In addition, add the foowing information to the Meeting Exchange Express 2.0 Service Pack 1 Web interface: 1. Go to: Configuration->Goba Settings->Defaut Conference Phone Number. a. Add the main dia in number to the conferencing server. 2. Go to: Configuration->Web Conferencing -> Web Conferencing URL. a. Add the ur for the Avaya Web Conferencing appication: Address/conferencing/? Use the exact syntax shown above for the Web Conferencing appication to function correcty with Meeting Exchange Express. 92 Instaing and Configuring Meeting Exchange Express

93 Chapter 8: Instaing Conference Scheduer for Microsoft Outook You can make the conferencing capabiities of Meeting Exchange Express 2.0 Service Pack 1 avaiabe throughout your organization using a pug-in appication which Avaya has deveoped to integrate seamessy with Microsoft Outook. The Conference Scheduer pug-in for Microsoft Outook enabes end-users to book conference cas in the same way that they book an appointment or a meeting. The pug-in consists of an additiona tab, caed, Conference Ca, which is dispayed on the Caendar screen in Microsoft Outook. This section describes how to insta and configure the Conference Scheduer pug-in for Microsoft Outook. It contains the foowing sections: Introducing the Depoyment Process Instaing the Pug-in on the Meeting Exchange Express Server Upgrading the Pug-in on the Meeting Exchange Express Server Competing the Instaation or Upgrade Instaing on Mutipe Servers Administering End User Accounts Updating the Pug-in Software Reinstaing the Conference Scheduer Pug-in for Microsoft Outook Configuring the Web Page Using Microsoft Outook in Offine Mode Checking the version of Microsoft Outook on cient machines Scheduing Conferences in Outook Introducing the Depoyment Process The pug-in supports depoyment on cients with Microsoft Office Outook 2003 and 2007 on Microsoft Windows XP (Service Pack 2 or ater), and Microsoft Windows Vista patforms. Issue 1 May

94 Instaing Conference Scheduer for Microsoft Outook Computers with Microsoft Outook 2003 must have Microsoft Office 2003 Service Pack 1 or ater instaed, or the pug-in instaation process wi fai. The Conference Scheduer pug-in for Microsoft Outook has two instaation options: You can run the cient set-up for the Conference Scheduer pug-in for Microsoft Outook on each User s computer. After set-up, the assembies needed for the pug-in reside on the User s computer. For more information, see Manua Instaation on page 94. You can sienty push the Conference Scheduer pug-in for Microsoft Outook software to your network using a technoogy such as Systems Management Server (SMS) or Tivoi. For more information, see Sient Instaation on page 96. Manua Instaation Manua instaation is aso known as cient instaation. The cient set-up instas a the fies and registry entries that the Conference Scheduer pug-in for Microsoft Outook requires. It aso sets the.net security poicy to enabe Microsoft Outook to run the pug-in. It is a standaone set-up, which is suited to a oca instaation scenario. The cient set-up is ocated on a Meeting Exchange Express server at CientSetup.exe if you are running Office Outook 2007 and outook/insta/2003/cientsetup.exe if you are running Office Outook The cient set-up performs the foowing actions: Checks that the foowing pre-requisites are instaed: -.NET Framework Microsoft Visua Studio 2005 Toos for Office Runtime - Microsoft Office 2003 Primary Interop Assembies - Visua Studio 2005 Toos for Office Language Pack Prompts the User to accept icense agreements for any of the pre-requisites which are not instaed. Instas any missing pre-requisites. Prompts the User to accept the Avaya icense agreements. Prompts the User to enter the IP address of the conferencing server. Provides a defaut instaation foder; C\Program Fies\Avaya\Outook Conference Scheduer\ and prompts the User to seect an instaation foder. Instas the Conference Scheduer pug-in for Microsoft Outook. The add-in oads when the User restarts Microsoft Outook or when it is enabed in the COM add-in menu. During an un-insta, the cient set-up: 94 Instaing and Configuring Meeting Exchange Express

95 Introducing the Depoyment Process Removes the contents of the instaation foder. Removes the security poicy settings for OutookConferenceScheduer. Removes the registry entries for OutookConferenceScheduer. Users runs the un-insta using the Add/Remove Programs feature in the Windows Contro Pane. The un-insta does not remove the pre-requisites for the Conference Scheduer pug-in for Microsoft Outook. The Downoad Web Page The defaut server configuration provides a Web page at the foowing URL: In this URL, server_ip refers to the IP address of the audio conferencing server. This web page inks users to the instaation wizard for the Conference Scheduer pug-in for Microsoft Outook 2003 and Figure 14 shows the Web page. Avaya has used the standard Windows Instaation Wizard for the instaation of the Conference Scheduer pug-in for Microsoft Outook. Issue 1 May

96 Instaing Conference Scheduer for Microsoft Outook Figure 14: Web Page By defaut, the inks point at the cient insta package for cients with Microsoft Outook 2003 or Microsoft Outook The cient instaation runs the cient set-up for the Conference Scheduer pug-in for Microsoft Outook on each User s computer. After set-up, the assembies needed for the pug-in reside on the User s computer. For more information, see Configuring the Web Page on page 103. Sient Instaation The instaation packages for the Avaya Conference Scheduer for Microsoft Outook are avaiabe on the conferencing server once you insta Meeting Exchange Express 2.0 Service Pack 1. As a System Administrator, you shoud downoad the reevant instaation package from the conferencing server: Microsoft Outook 2003 instaation package: Microsoft Outook 2007 instaation package: The steps are simiar for both versions of Microsoft Outook. To enabe the sient instaation on your network: 96 Instaing and Configuring Meeting Exchange Express