Release Notes for Avaya Scopia Desktop

Transcription

1 Release Ntes fr Avaya Scpia Desktp Versin SP issue3 Fr Slutin 8.3 FP3 Nvmber 2017

2 Avaya Inc. All intellectual prperty rights in this publicatin are wned by Avaya Inc. and are prtected by United States cpyright laws, ther applicable cpyright laws and internatinal treaty prvisins. Avaya Inc. retains all rights nt expressly granted. All prduct and cmpany names herein may be trademarks f their registered wners. This publicatin is AVAYA Cnfidential & Prprietary. Use pursuant t yur signed agreement r Avaya plicy. N part f this publicatin may be reprduced in any frm whatsever r used t make any derivative wrk withut prir written apprval by Avaya Inc. N representatin f warranties fr fitness fr any purpse ther than what is specifically mentined in this guide is made either by Avaya Inc. r its agents. Avaya Inc. reserves the right t revise this publicatin and make changes withut bligatin t ntify any persn f such revisins r changes. Avaya Inc. may make imprvements r changes in the prduct(s) and/r the prgram(s) described in this dcumentatin at any time. If there is any sftware n remvable media described in this publicatin, it is furnished under a license agreement included with the prduct as a separate dcument. If yu are unable t lcate a cpy, please cntact Avaya Inc. and a cpy will be prvided t yu. Unless therwise indicated, Avaya registered trademarks are registered in the United States and ther territries. All registered trademarks recgnized. Fr further infrmatin cntact Avaya r yur lcal distributr r reseller. Release Ntes fr Avaya Scpia Desktp Versin SP issue3, Nvember

3 Table f Cntents General... 4 Cmpatibility... 4 Technical Dcumentatin... 4 System Requirements... 5 Server Platfrms... 5 Client Platfrms... 6 Reslved Issues and Enhancements... 7 Knwn Issues... 8 Scpia Desktp Knwn Issues... 8 Web Cllabratin Client Knwn Issues*... 8 Scpia Desktp Pr Knwn Issues*... 9 Cntent Center Knwn Issues... 9 Scpia Desktp Fr Aura Cllabratin Suite Knwn Issues... 9 This dcument cntains late breaking r ther infrmatin that supplements these Avaya Scpia Desktp cmpnents: Scpia Desktp Server Cnference Server Cnference Client Mac Client (1036) Cntact List

4 General Cmpatibility Avaya Scpia Desktp SP versin issue 3 cntains fixes fr issues that were reprted by custmers and users. Scpia Desktp Server SP versin is cmpatible with Scpia Slutin SP 8.3.9* Cmpnent Versin Scpia Management Scpia Enhanced Cmmunicatin Server (ECS) Scpia Elite 6000 MCU Scpia Elite 5000 MCU Scpia Gateway Scpia PathFinder Server Web Cllabratin Server Avaya Scpia Streaming & Recrding SP8 D1 XTE240/XT4x00/XT5000/XT The Scpia Cnnectr add-in fr IBM Ltus Sametime Cnnect wrks with the fllwing IBM prduct versins: IBM Ltus Sametime 8.0, 8.0.1, 8.0.2, 8.0.5, 8.5 and IBM Ltus Ntes 8.0 The Scpia Cnnectr add-in fr IBM Ltus Sametime Web Cnferencing wrks with the IBM Ltus Sametime versins 8.0, 8.0.1, 8.0.2, and * Scpia Desktp Server is als cmpatible and upgradble with Scpia bundle and upgradble frm Scpia bundle 8.3.3, hwever it is highly recmmended t update all slutin cmpnents. Technical Dcumentatin Dwnlad the prduct dcumentatin frm Prduct dcumentatin Includes: Installatin Guide fr Scpia Desktp fr versin Administratr Guide fr Scpia Desktp versin Release Ntes fr Scpia Desktp Versin Issue 3 General 4

5 System Requirements Server Platfrms This sectin describes the system requirements fr the Scpia Desktp Server (SDS) and Scpia Desktp Client (SDC). Machine Specificatins Intel Xen Prcessr 3.5 GHz 4 GB f RAM r mre Capacity per SDS: Up t p@1280Kbps calls (alternate specificatins fr all in ne and Cntent Center installatins are available in the Scpia Desktp Server Installatin Guide) When upgrading frm 7.7 releases, same servers can be used using same capacities as defined in 7.7 dcumentatin. There has nt been degradatin in Perfrmance. Operating systems Windws 2008 SP2 r Windws 2008 R2, 32 and 64 bit (English, Japanese) Windws 2008 Datacenter r Enterprise Editin (English) with mre than 4GB f RAM, r Windws 2008 Standard Editin (English) with 4GB f RAM Windws Server 2012 r Windws Server 2012 R2 Standard Editin Virtualizatin Operating system: Windws Server 2012 r Windws Server 2012 R2 Standard Editin VMware vsphere Resurces required per SDS VM: Restrictins: 8 2GHz 4 GB RAM 64 bit VM Capacity per SDS: N mre than 2 SDS VMs per hst server If additinal VMs are running n the hst, the hst CPU must nt surpass 60% CPU. Up t p@384Kbps calls r lwer r Up t p@1280Kbps calls r lwer r Fr bandwidth settings higher than 1Mbps per call, use the fllwing frmula: Max calls = 100/[call rate in Mbps] Web brwsers (fr the Administratin User Interface) Internet Explrer 8 minimum (Windws) Firefx 40 minimum (Mac and Windws) Release Ntes fr Scpia Desktp Versin Issue 3 System Requirements 5

6 Client Platfrms Safari 6 minimum (Mac) Ggle Chrme 44 minimum (Mac and Windws) Imprtant Scpia Desktp is tested with the latest brwser versins available at the time f release. Machine Specificatins fr Standard Definitin experience PC Intel Pentium 4, 3.0 GHz r faster PC AMD Athln 3.0 GHz r faster PC Intel Centrin Mbile Prcessr 1.8 GHz r faster Mac with Intel Cre Du 1.8 GHz r faster Netbk Intel Atm Prcessr 1.6 GHz r faster 1 GB f RAM r mre Machine Specificatins fr Enhanced Definitin experience PC Intel true dual cre prcessrs - Cre 2 Du 1.8 GHz r faster PC AMD true dual cre prcessrs - e.g. Phenm IIx X GHz r faster Minimum 2 GB f RAM Machine Specificatins fr High Definitin experience Intel PC architecture shuld have at least ne f the fllwing: PC Intel with 2 nd Generatin (Sandy bridge) Intel Cre Prcessr r newer Or Any Intel generatin with Quad cre prcessrs i5 r i7 prcessrs recmmended PC AMD Quad-Cre Optern Mac with Intel Cre 2 Du 2.7 GHz r faster Minimum 2 GB f RAM, 3 GB f RAM r mre recmmended Operating Systems (we recmmend that yu use the latest service pack f Windws perating systems listed in this sectin) Windws 7 (32 and 64 Bit) Windws 8 (8.0 and 8.1 Desktp mde, 32 and 64 Bit) Windws 10 (Desktp mde 32 and 64 Bit) Mac OS X versin 10.7 (Lin) r higher, Intel CPU nly Web brwsers Internet Explrer 8 minimum 32 bit (Windws) Nte that 32bit versin is the default brwser n any Windws PC. The prtal shuld nt be pened frm within a 64 bit IE windw. Edge 25 mimimum (Windws) Firefx 40 minimum (Mac and Windws) Safari 6 minimum (Mac) Ggle Chrme 44 minimum (Mac and Windws) Release Ntes fr Scpia Desktp Versin Issue 3 System Requirements 6

7 Webcast / Recrdings with Scpia Cntent Center (Required t watch a live webcast r a recrded meeting) Mac: QuickTime minimum (7.6 recmmended) PC: QuickTime thrugh Imprtant: QuickTime 10.x is nt supprted Screen link/mbile link Prximity based pairing requires that the cmputer's speakers can play sunds up t 19KHz. Web Cllabratin Imprtant Fr Advanced web cllabratin, the latest Flash versin is required. Otherwise, it may be blcked by Adbe. It is mandatry t have Internet Explrer installed n yur Windws PC in rder t use Scpia Desktp Client, even if yu chse t access the meeting with an alternate web brwser like Firefx r Chrme. Scpia Desktp is tested with the latest brwser versins available at the time f release. Reslved Issues and Enhancements This sectin details the list f issues that were reslved in this versin. Table 1: List f reslved issues in this versin Case Number Descriptin f issue Meeting ID is disabled n prtal fr Internet Explrer Client script errrs when jining meetings Characters replaced in Invitatin RVSCODSK-4259 Update Tmcat versin t RVSCODSK-4253 OnAvaya internal - Presentatin display black screen during using painter Mac client certificate is expired GRIP Imprved PIN security n Cnference PIN and mderatr PIN SDS Invitatin frm Outlk plugin received unreadable H.239 presentatin: use presenter view with 2 mnitrs in Windws display Duplicate Management mde is causing SD Client crash Ntes: Starting with SD 8.3. the new utlk plug-in is cnfigured t be used by default. It is recmmended t have users uninstall the legacy utlk plug-in. If the administratr wishes t distribute the legacy plug-in via the Scpia Desktp user prtal, s/he shuld fllw these instructins: 1. Lgin t the SD server, lcate the file ctmx.ini in C:\Prgram Files (x86)\radvisin\scopia Desktp\data 2. Open it in ntepad. (Ntepad must be run as administratr. D nt use any ther applicatin ther than Release Ntes fr Scpia Desktp Versin Issue 3 Reslved Issues and Enhancements 7

8 Ntepad!) 3. Edit the file and change the enabled field in the belw sectin t true : [utlkaddin] enabled=false versin= prductid=70b cce-4593-b6bd ab8061 filename=scpoladdininst.exe 4. Save and clse the file 5. Restart the SCOPIADesktp_ApacheTmcat service Knwn Issues This sectin details the list f knwn issues fr this versin. Scpia Desktp Knwn Issues Table 2: List f knwn Scpia Desktp issues in this versin Case Number RVSCODSK RVSCODSK-1732 RVSCODSK RVSCODSK RVSCODSK RVSCODSK RVSCODSK-4008 Descriptin f issue Scpia Desktp client displays certificate warning when expired Verisign certificates exist n the PC. Delete the expired certificate frm the PC then rebt Scpia Desktp client FP2 desn t use HiP when cnnected t SDS/MCU FP1. - SDCs ffer HiP L4, and shuld ffer als L31 fr backward cmpatablity When cnnected t a meeting with Scpia Desktp client, the <E164> is nt prperly displayed fr Dial-In Infrmatin. The Virtual Rm prefix might be stripped if it matches a Meeting Type prefix. Windws client memry cntinues t grw until an eventual crash (apprx 3 days) Can pin SDC app t Task bar - pens blank windw if clicked n Errr Ajax Request ppup n Chrme and Firefx when refreshing the prtal multiple times Cannt jin a meeting n PC which runs MSIE versin under 11. Enabling manually TLS 1.2 in the MSIE settings might reslve the prb lem. Web Cllabratin Client Knwn Issues* Table 3: List f knwn issues in this versin Case Number Descriptin f issue Release Ntes fr Scpia Desktp Versin Issue 3 Knwn Issues 8

9 *The Table was updated fr this RN versin by remving fixed issues, mving internaly fund issues t anther list maintained by the Scpia Supprt rganisatin and taking ut ld issues that cannt be tracked in current CRM system. Scpia Desktp Pr Knwn Issues* Table 4: List f knwn issues in this versin Case Number Descriptin f issue *The Table was updated fr this RN versin by remving fixed issues, mving internaly fund issues t anther list maintained by the Scpia Supprt rganisatin and taking ut ld issues that cannt be tracked in current CRM system. Cntent Center Knwn Issues Table 5: List f knwn issues fr Cntent Center in this versin Case Number RVSCODSK-1261 * T h RVSCODSK-1313 e RVSCODSK-1568 Descriptin f issue Darwin des nt install during upgrade when SDS is installed n C/D drive. The user shuld d as fllw: 1) Right-click n Cmmand Prmpt and select Run as Administratr 2) In Cmmand Prmpt, type "D:" (withut the qute marks) and press Enter. 3) In Cmmand Prmpt, type "cd Prgram Files (x86)\radvisin\scopia Desktp\Darwin" (withut the qute marks) and press Enter. 4) In Cmmand Prmpt, type "install" (withut the qute marks) and press Enter. Streaming fails when Scpia Desktp server is cnfigured fr HTTPS S crvscodsk p ia Desktp Fr Aura Cllabratin Suite Knwn Issues Scpia Desktp Server with Standalne Cntent Center gets set t use ASSR autmatically when upgraded. Wrkarund is t manually edit the ctmx.ini file t crrect settings fr Legacy Recrding and streaming. Instractins are in the fllwing KB: Table 6: List f knwn issues in this versin Case Number Descriptin f issue *The Table was updated fr this RN versin by remving fixed issues, mving internaly fund issues t anther list maintained by the Scpia Supprt rganisatin and taking ut ld issues that cannt be Release Ntes fr Scpia Desktp Versin Issue 3 Knwn Issues 9

10 tracked in current CRM system. ique technlgies that harness the pde, vice, and data Release Ntes fr Scpia Desktp Versin Issue 3 Knwn Issues 10