Release Notes for Avaya Scopia XT Desktop

Transcription

1 Release Ntes fr Avaya Scpia XT Desktp Versin HF2 Feb 2016

2 Avaya Inc. All intellectual prperty rights in this publicatin are wned by Avaya Inc. and are prtected by United States cpyright laws, ther applicable cpyright laws and internatinal treaty prvisins. Avaya Inc. retains all rights nt expressly granted. All prduct and cmpany names herein may be trademarks f their registered wners. This publicatin is AVAYA Cnfidential & Prprietary. Use pursuant t yur signed agreement r Avaya plicy. N part f this publicatin may be reprduced in any frm whatsever r used t make any derivative wrk withut prir written apprval by Avaya Inc. N representatin f warranties fr fitness fr any purpse ther than what is specifically mentined in this guide is made either by Avaya Inc. r its agents. Avaya Inc. reserves the right t revise this publicatin and make changes withut bligatin t ntify any persn f such revisins r changes. Avaya Inc may make imprvements r changes in the prduct(s) and/r the prgram(s) described in this dcumentatin at any time. If there is any sftware n remvable media described in this publicatin, it is furnished under a license agreement included with the prduct as a separate dcument. If yu are unable t lcate a cpy, please cntact Avaya Inc and a cpy will be prvided t yu. Unless therwise indicated, Avaya registered trademarks are registered in the United States and ther territries. All registered trademarks recgnized. Fr further infrmatin cntact Avaya r yur lcal distributr r reseller. Release Ntes fr Avaya Scpia XT Desktp Versin HF2, Feb

3 Table f Cntents General... 3 Cmpatibility... 3 Technical Dcumentatin... 4 System Requirements... 4 Server Platfrms... 4 Client Platfrms... 5 Reslved Issues and Enhancements... 6 Knwn Issues... 6 Scpia XT Desktp Knwn Issues... 7 This dcument cntains late breaking r ther infrmatin that supplements these Avaya Scpia Desktp cmpnents: Scpia Desktp Server Cnference Server Cnference Client Mac Client (831) General Avaya Scpia XT Desktp versin HF2 cntains fixes listed in the reslved Issues sectin. Cmpatibility Scpia XT Desktp Server versin is cmpatible with Scpia XT Series versin r later (XT1000 series with release r later). Nte that Screen Link requires XT seriese release and up

4 Technical Dcumentatin Dwnlad the prduct dcumentatin frm Enter Scpia XT Desktp as the prduct name t dwnlad: Installatin Guide fr Scpia XT Desktp fr versin Administratr Guide fr Scpia XT Desktp versin Release Ntes fr Scpia XT Desktp versin System Requirements Server Platfrms This sectin describes the system requirements fr the Scpia XT Desktp Server and Scpia XT Desktp Client. Machine Specificatins Scpia XT Desktp Server Intel Cre i3 2GHz r higher 2 GB r mre RAM Operating systems Virtualizatin Windws 7 Prfessinal Windws 2008 SP2 r Windws 2008 R2, 32 and 64 bit (English, Japanese) Windws Server 2012 Standard Editin (English) VMware vsphere Resurces required per SDS VM: Restrictins: 4 2GHz 2 GB RAM 64 bit VM If additinal VMs are running n the hst, the hst CPU must nt surpass 60% CPU. Web brwsers (fr the Administratin User Interface) Imprtant Internet Explrer 8 minimum (Windws) Firefx 40 minimum (Mac and Windws) Safari 6 minimum (Mac) Ggle Chrme 44 minimum (Mac and Windws) Scpia XT Desktp is tested with the latest brwser versins available at the time f release. Release Ntes fr Scpia XT Desktp Versin HF2 Technical Dcumentatin 4

5 Client Platfrms Machine Specificatins fr Standard Definitin experience PC Intel Pentium 4, 3.0 GHz r faster PC AMD Athln 3.0 GHz r faster PC Intel Centrin Mbile Prcessr 1.8 GHz r faster Mac with Intel Cre Du 1.8 GHz r faster Netbk Intel Atm Prcessr 1.6 GHz r faster 1 GB f RAM r mre Machine Specificatins fr Enhanced Definitin experience PC Intel true dual cre prcessrs - Cre 2 Du 1.8 GHz r faster PC AMD true dual cre prcessrs - e.g. Phenm IIx X GHz r faster Minimum 2 GB f RAM Machine Specificatins fr High Definitin experience Intel PC architecture shuld have at least ne f the fllwing: PC Intel with 2 nd Generatin (Sandy bridge) Intel Cre Prcessr r newer Or Any Intel generatin with Quad cre prcessrs i5 r i7 prcessrs recmmended PC AMD Quad-Cre Optern Mac with Intel Cre 2 Du 2.7 GHz r faster Minimum 2 GB f RAM, 3 GB f RAM r mre recmmended Operating Systems (we recmmend that yu use the latest service pack f Windws perating systems listed in this sectin) Web brwsers Windws 7 (32 and 64 Bit) Windws 8 (8.0 and 8.1 Desktp mde, 32 and 64 Bit) Windws 10 (Desktp mde 32 and 64 Bit) Macintsh OS X versin 10.7 (Snw Lepard) r higher, Intel CPU nly Internet Explrer 8 minimum (Windws) Nte that 32bit versin is the default brwser n any Windws PC. The prtal shuld nt be pened frm within a 64 bit IE windw Edge 25 mimimum (Windws) Firefx 40 minimum (Mac and Windws) Safari 6 minimum (Mac) Ggle Chrme 44 minimum (Mac and Windws) Screen link Prximity based pairing requires that the cmputer's speakers can play sunds up t 19KHz. Release Ntes fr Scpia XT Desktp Versin HF2 System Requirements 5

6 Imprtant It is mandatry t have Internet Explrer installed n yur Windws PC in rder t use Scpia Desktp Client, even if yu chse t access the meeting with an alternate web brwser like Firefx, Safari r Chrme. Scpia XT Desktp is tested with the latest brwser versins available at the time f release. Reslved Issues and Enhancements This sectin details the list f issues that were reslved in this versin.. Table 1: List f reslved issues in this versin Case Number RVSCODSK RVSCODSK-3406 RVSCODSK Descriptin f issue Windws installatin f the client cmpnents failing due t Micrsft Depreciatin f SHA1 digital cde signing supprt Crrected string "T prcess please lcate the "FILENAME" file and run it" t shw the actual filename Crrected Russin lcalizatin issue fr the string <user> s presenting in the status bar Starting with 8.3.3: 1. MWPrxy.exe has been renamed t ScpiaLauncher.exe fr a mre friendly name in the Chrme/Firefx external prtcl apprval request Knwn Issues This sectin details the list f knwn issues fr this versin. Release Ntes fr Scpia XT Desktp Versin HF2 Reslved Issues and Enhancements 6

7 Scpia XT Desktp Knwn Issues Table 2: Case Number List f knwn Scpia Desktp issues in this versin Descriptin f issue Avaya are prpelling the unified cmmunicatins evlutin frward with 3369 The HP Elite Autfcus web camera shws pink bands in the picture. Eventually, the picture freezes. Please check n the HP site fr an updated driver If a user changes their cmputer s reslutin while watching a presentatin, n sme machines the presentatin disappears (and is replaced by the remte vide). Restring the reslutin will restre the presentatin ( ) On Windws, when the Scpia Desktp Client is viewing the vide in full-screen, the menu ptins might appear ff screen. If this happens, the same menu ptins are available frm a cntext menu, right-click n the vide t view the cntext menu The Mac Client supprts Basic and Digest HTTP prxy authenticatin nly. NTLM, Kerbers, and Negtiate authenticatin are nt supprted. This can cause call failures when wrking with ISA prxy that requires authenticatin The Mac client will wrk with HTTP prxies. Hwever, If multiple prxies are returned in the PAC file, Scpia Desktp will nly try t cnnect t the first ne in the list Nte that if nly HTTPS Prxy is cnfigured (n HTTP prxy) and the HTTPS Prxy requires authenticatin, the username and passwrd must be cnfigured manually in the System Preferences (fr Mac client) r the Scpia Desktp Settings (fr Windws client) in rder fr the client t cnnect prperly (160064) RVSCODSK-94 RVSCODSK-196 RVSCODSK-339 The Scpia Desktp Client will nt be able t send private chat messages t Scpia Mbile Clients they d nt appear in private chat drp-dwn windw. On Internet Explrer 10 and up, the links n the prtal page t Check Yur Audi and Check Yur Vide d nt wrk. As a wrkarund, frm the Start menu, chse Cnference Client > Settings. In the settings dialg, switch t the desired Audi r Vide tab. After uninstalling Scpia Desktp, make sure t manually remve the fllwing flders: C:\Prgram Files (x86)\radvisin\scpia Desktp C:\Prgram Files (x86)\radvisin\.bak Slider desn't pen when Scpia Desktp client frm a manually cascaded meeting shares a presentatin RVSCODSK-393 When sharing an applicatin using the Windws client, sme areas nt belnging t the applicatin might be shared. Windws client might get stuck: when changing the audi device during call. RVSCODSK-455 There is a need t kill CuCre & CAxHst thrugh Task Manager. RVSCODSK-519 Upgrade t new lcatin des nt maintain ld cnfiguratin - After upgrade the versin t anther lcatin. The user will have t recnfigure the system. HTTPS upgrade Certificate file is nt saved if nn default certificate was set and the file resides under the SCOPIA Desktp installatin directry path - The certificate shuld nt be RVSCODSK-542 saved under the default installatin directry path f SDS RVSCODSK-670 In MAC client smetimes presentatin icn next t the terminals and remte clients is missing After the restart f SDS, the cnfsrv.exe service des nt always start autmatically - Set RVSCODSK-835 the service startup mde t delayed if available, r start the services manually) RVSCODSK-950 If using Windws 8 and 8.1, yu must install the Scpia Desktp Client frm the Desktp interface. RVSCODSK-1115 n After a full uninstall sme flders and files are left n the SDS - The user needs t manually delete the files at: C:\Prgram Files (x86)\radvisin\scopia Desktp Release Ntes fr Scpia XT Desktp Versin HF2 Knwn Issues 7

8 RVSCODSK-1143 RVSCODSK-1177 SI# RVSCODSK-1302 Uninstallatin f Scpia Desktp Server leaves flder and lg files n the server that cannt be remved manually until the service "pcle" is clsed in Task Manager Lync client was visible in presentatin mde althugh the SDC user shared specific applicatin (PwerPint) The Cnfig Tl can gets distrted when enabling HTTPs, user wn't see the tp-right clse windw X buttn. User can clse the cnfig tl frm the task bar. RVSCODSK-1421 SR# Scpia Desktp client displays certificate warning when expired Verisign certificates exist n the PC. Delete the expired certificate frm the PC then rebt. RVSCODSK-1860 Screen Link requires a direct IP cnnectivity between cmputer and XT Endpint. 1. Cmputer must reach the selected XT by IP address, using HTTPS (prt 443/TCP). 2. XT must reach the cmputer's IP address using RTPS (prt 8554/TCP). 3. Yu need t allw inging cnnectins frm XT t Scpia Desktp Client (prt 8554, TCP) n yur cmputer. When the firewall alert appears n yur cmputer, press "Allw access". Windws PCs may require administratr s permissin t pen prts in the firewall. The user will get a pp-up that requires chice f ne f the fllwing tw ptins in case there is nt execptin in the firewall settings: 1. Allw access: in this case yu will get anther pp-up requesting the Administratr Passwrd. 2. Cancel: if yu cancel, the Mbile Link r Screen Link wn t wrk. RVSCODSK-1866 Scpia Desktp Mac client upgrade desn't wrk if the SCOPIADesktp drive is munted - user needs t eject it befre installatin by Right clicking n it and selecting "Eject SCOPIADesktp". Otherwise the new client will nt be installed, althugh yu will be able t g thrugh the whle installatin prcedure, yu will always be prmpted t install the new client. RVSCODSK-2285 Vide ptin disabled fr the user wh leaves a meeting and rejins. User will have t recnnect. What is the difference between Leave/Rejin and Recnnect? RVSCODSK-2877 When Firefx and IE prxy settings are different and the SDC has prxy set t autmatic, Firefx will have prblems jining a cnf RVSCODSK-2970 After a fresh install f the client, the server URL and the username are nt filled autmatically in the client (quick access t the user prtal and cntact list fr Pr users will nt wrk). The user will have t cnfigure it manually in the client settings RVSCODSK-3248 Guest participant fails t knck n dr if guest name cntains qutatin mark (?) r apstrphe ( ) RVSCODSK-3250 Windws 10 - Applicatin sharing n virtual desktp 2 is partially hidden by the client residing n virtual desktp 1 RVSCODSK-3297 When Prxy FQDN is nt reslvable, the Scpia Desktp updates are presented even thugh the client is installed RVSCODSK-3304 Mac OS X client at full screen view, part f the vide/presentatin is cut. RVSCODSK-3312 RVSCODSK-3323 RVSCODSK RVSCODSK RVSCODSK Scpia Desktp prtal n Chrme and Firefx relies n ckies t determin if a the client is installed. When using different brwsers r after clearing the ckies, the user will be asked t install the client even if the client is already installed and up t date. Vide windw is stuck when mving it while presentatin is lading. T reslve, stp and initiate presentatin Pinning SDC app t Task bar will result in a blank windw pening when clicked Wrng psitin f drpdwn menu in the FP3 SD client when windw is maximized SD prtal supprts TLS v1.2, but the client des nt yet Release Ntes fr Scpia XT Desktp Versin HF2 Knwn Issues 8

9 RVSCODSK RVSCODSK RVSCODSK RVSCODSK RVSCODSK-2229 RVSCODSK RVSCODSK RVSCODSK-3366 RVSCODSK-3371 RVSCODSK-3369 RVSCODSK-3362 RVSCODSK-3367 RVSCODSK-3361 RVSCODSK-2488 SDC Black strips n ppt Pres w/hires Mnitr Errr Ajax Request ppup n Chrme and Firefx when refreshing the prtal multiple times On Mac Chrme brwser indicates client must be installed when it's already installed Windws client memry cntinues t grw until an eventual crash (apprx 3 days) Remte Vide menu display prblems in MINI N way t specify time perid fr SCOPIA Desktp CSLg dwnlads via SDS admin GUI. Wrkarund: Missing HTTPOnly flag n ckies Micrsft Edge keeps requesting t use "Avaya Scpia Client" befre any actins with Scpia Desktp client Scpia Desktp client still runs after user ends meeting even thugh 'Exit Cnference Client when cnference ends' is enabled in Settings Scpia mini cannt jin meeting with PIN cde Inf buttn fr Scpia Mini n Mac OSX dn't wrk Scpia Desktp prtal prmpts t install the client even if the client is installed and up t date when cnnecting t a system (different Scpia Desktp URL) fr the first time. Prtect meeting field n Scpia Desktp settings (prtal) displays indicates permanent PIN even when ne-time PIN is selected. This is nly a display bug, the ne time PIN is actually being in use Scpia Desktp server des nt wrk with HTTPs certificate via Stre. Wrkarund is t use the certificate file itself. unique technlgies that harness the pwer f vide, vice, and data ver Release Ntes fr Scpia XT Desktp Versin HF2 Knwn Issues 9