Avid ISIS 7000 Setup Guide

Transcription

1 Avid ISIS 7000 Setup Guide

2 Legal Notices Product specificatios are subject to chage without otice ad do ot represet a commitmet o the part of Avid Techology, Ic. This product is subject to the terms ad coditios of a software licese agreemet provided with the software. The product may oly be used i accordace with the licese agreemet. Avid ISIS products or portios thereof are protected by oe or more of the followig Uited States Patets: 6,374,336; 6,415,373; 7,660,947; 6,760,808; 7,111,115; 7,487,309; 7,660,947; 7,844,775; 7,917,696. Other patets are pedig. Avid products or portios thereof are protected by oe or more of the followig Europea Patets: ; Other patets are pedig. Part of the software embedded i this product is gsoap software. Portios created by gsoap are Copyright (C) Robert A. va Egele, Geivia ic. All Rights Reserved. THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED BY GENIVIA INC AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. This documet is protected uder copyright law. A authorized licesee of Avid ISIS 7000 may reproduce this publicatio for the licesee s ow use i learig how to use the software. This documet may ot be reproduced or distributed, i whole or i part, for commercial purposes, such as sellig copies of this documet or providig support or educatioal services to others. This documet is supplied as a guide for Avid ISIS Reasoable care has bee take i preparig the iformatio it cotais. However, this documet may cotai omissios, techical iaccuracies, or typographical errors. Avid Techology, Ic. does ot accept resposibility of ay kid for customers losses due to the use of this documet. Product specificatios are subject to chage without otice. Copyright 2010 Avid Techology, Ic. ad its licesors. All rights reserved. The followig disclaimer is required by Sam Leffler ad Silico Graphics, Ic. for the use of their TIFF library: Copyright Sam Leffler Copyright Silico Graphics, Ic. Permissio to use, copy, modify, distribute, ad sell this software [i.e., the TIFF library] ad its documetatio for ay purpose is hereby grated without fee, provided that (i) the above copyright otices ad this permissio otice appear i all copies of the software ad related documetatio, ad (ii) the ames of Sam Leffler ad Silico Graphics may ot be used i ay advertisig or publicity relatig to the software without the specific, prior writte permissio of Sam Leffler ad Silico Graphics. THE SOFTWARE IS PROVIDED AS-IS AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. The followig disclaimer is required by the Idepedet JPEG Group: This software is based i part o the work of the Idepedet JPEG Group. This Software may cotai compoets licesed uder the followig coditios: Copyright (c) 1989 The Regets of the Uiversity of Califoria. All rights reserved. Redistributio ad use i source ad biary forms are permitted provided that the above copyright otice ad this paragraph are duplicated i all such forms ad that ay documetatio, advertisig materials, ad other materials related to such distributio ad use ackowledge that the software was developed by the Uiversity of Califoria, Berkeley. The ame of the Uiversity may ot be used to edorse or promote products derived from this software without specific prior writte permissio. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Copyright (C) 1989, 1991 by Jef Poskazer. 2

3 Permissio to use, copy, modify, ad distribute this software ad its documetatio for ay purpose ad without fee is hereby grated, provided that the above copyright otice appear i all copies ad that both that copyright otice ad this permissio otice appear i supportig documetatio. This software is provided "as is" without express or implied warraty. Copyright 1995, Triity College Computig Ceter. Writte by David Chappell. Permissio to use, copy, modify, ad distribute this software ad its documetatio for ay purpose ad without fee is hereby grated, provided that the above copyright otice appear i all copies ad that both that copyright otice ad this permissio otice appear i supportig documetatio. This software is provided "as is" without express or implied warraty. Copyright 1996 Daiel Dardailler. Permissio to use, copy, modify, distribute, ad sell this software for ay purpose is hereby grated without fee, provided that the above copyright otice appear i all copies ad that both that copyright otice ad this permissio otice appear i supportig documetatio, ad that the ame of Daiel Dardailler ot be used i advertisig or publicity pertaiig to distributio of the software without specific, writte prior permissio. Daiel Dardailler makes o represetatios about the suitability of this software for ay purpose. It is provided "as is" without express or implied warraty. Modificatios Copyright 1999 Matt Koss, uder the same licese as above. Copyright (c) 1991 by AT&T. Permissio to use, copy, modify, ad distribute this software for ay purpose without fee is hereby grated, provided that this etire otice is icluded i all copies of ay software which is or icludes a copy or modificatio of this software ad i all copies of the supportig documetatio for such software. THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. This product icludes software developed by the Uiversity of Califoria, Berkeley ad its cotributors. The followig disclaimer is required by Paradigm Matrix: Portios of this software licesed from Paradigm Matrix. The followig disclaimer is required by Ray Sauers Associates, Ic.: Istall-It is licesed from Ray Sauers Associates, Ic. Ed-User is prohibited from takig ay actio to derive a source code equivalet of Istall-It, icludig by reverse assembly or reverse compilatio, Ray Sauers Associates, Ic. shall i o evet be liable for ay damages resultig from reseller s failure to perform reseller s obligatio; or ay damages arisig from use or operatio of reseller s products or the software; or ay other damages, icludig but ot limited to, icidetal, direct, idirect, special or cosequetial Damages icludig lost profits, or damages resultig from loss of use or iability to use reseller s products or the software for ay reaso icludig copyright or patet ifrigemet, or lost data, eve if Ray Sauers Associates has bee advised, kew or should have kow of the possibility of such damages. The followig disclaimer is required by Videomedia, Ic.: Videomedia, Ic. makes o warraties whatsoever, either express or implied, regardig this product, icludig warraties with respect to its merchatability or its fitess for ay particular purpose. This software cotais V-LAN ver. 3.0 Commad Protocols which commuicate with V-LAN ver. 3.0 products developed by Videomedia, Ic. ad V-LAN ver. 3.0 compatible products developed by third parties uder licese from Videomedia, Ic. Use of this software will allow frame accurate editig cotrol of applicable videotape recorder decks, videodisc recorders/players ad the like. The followig disclaimer is required by Altura Software, Ic. for the use of its Mac2Wi software ad Sample Source Code: Altura Software, Ic. The followig disclaimer is required by Iterplay Etertaimet Corp.: The Iterplay ame is used with the permissio of Iterplay Etertaimet Corp., which bears o resposibility for Avid products. This product icludes portios of the Alloy Look & Feel software from Icors GmbH. This product icludes software developed by the Apache Software Foudatio ( DevelopMetor 3

4 This product may iclude the JCifs library, for which the followig otice applies: JCifs Copyright 2004, The JCIFS Project, is licesed uder LGPL ( See the LGPL.txt file i the Third Party Software directory o the istallatio CD. Avid Iterplay cotais compoets licesed from LavaTech. These compoets may oly be used as part of ad i coectio with Avid Iterplay. Att. Govermet User(s). Restricted Rights Leged U.S. GOVERNMENT RESTRICTED RIGHTS. This Software ad its documetatio are commercial computer software or commercial computer software documetatio. I the evet that such Software or documetatio is acquired by or o behalf of a uit or agecy of the U.S. Govermet, all rights with respect to this Software ad documetatio are subject to the terms of the Licese Agreemet, pursuat to FAR (a) ad/or DFARS (a), as applicable. Trademarks 003, 192 Digital I/O, 192 I/O, 96 I/O, 96i I/O, Adrealie, AirSpeed, ALEX, Aliebrai, AME, AiMatte, Archive, Archive II, Assistat Statio, AudioPages, AudioStatio, AutoLoop, AutoSyc, Avid, Avid Active, Avid Advaced Respose, Avid DNA, Avid DNxcel, Avid DNxHD, Avid DS Assist Statio, Avid Liquid, Avid Media Egie, Avid Media Processor, Avid MEDIArray, Avid Mojo, Avid Remote Respose, Avid Uity, Avid Uity ISIS, Avid VideoRAID, AvidRAID, AvidShare, AVIDstripe, AVX, Axiom, Beat Detective, Beauty Without The Badwidth, Beyod Reality, BF Essetials, Bomb Factory, Boom, Bruo, C 24, CaptureMaager, ChromaCurve, ChromaWheel, Cieractive Egie, Cieractive Player, Cieractive Viewer, Color Coductor, Commad 24, Commad 8, Coectiv, Cotrol 24, Cosmoaut Voice, CoutDow, d2, d3, DAE, Dazzle, Dazzle Digital Video Creator, D-Commad, D-Cotrol, Deko, DekoCast, D-Fi, D-fx, Digi 003, DigiBase, DigiDelivery, Digidesig, Digidesig Audio Egie, Digidesig Developmet Parters, Digidesig Itelliget Noise Reductio, Digidesig TDM Bus, DigiLik, DigiMeter, DigiPaer, DigiProNet, DigiRack, DigiSerial, DigiSake, DigiSystem, Digital Choreography, Digital Noliear Accelerator, DigiTest, DigiTraslator, DigiWear, DINR, DNxchage, DPP-1, D-Show, DSP Maager, DS-StorageCalc, DV Toolkit, DVD Complete, D-Verb, Eleve, EM, Euphoix, EUCON, EveryPhase, Expader, ExpertReder, Fader Pack, Fairchild, FastBreak, Fast Track, Film Cutter, FilmScribe, Flexevet, FluidMotio, Frame Chase, FXDeko, HD Core, HD Process, HDPack, Home-to-Hollywood, HYBRID, HyperCotrol, HyperSPACE, HyperSPACE HDCAM, ikowledge, Image Idepedece, Impact, Improv, inews, inews Assig, inews CotrolAir, Istatwrite, Istict, Itelliget Cotet Maagemet, Itelliget Digital Actor Techology, ItelliReder, Itelli-Sat, Itelli-sat Broadcastig Recordig Maager, IterFX, Iterplay, itone, Itraframe, is Expader, ISIS, IsoSyc, is9, is18, is23, is36, ISIS, IsoSyc, KeyRig, KeyStudio, LauchPad, LeaderPlus, LFX, Lightig, Lik & Syc, ListSyc, LKT-200, Lo-Fi, Lua, MachieCotrol, Magic Mask, Make Aythig Hollywood, make maage move media, Marquee, MassivePack, Massive Pack Pro, M-Audio, M-Audio Micro, Maxim, Mbox, Media Composer, MediaFlow, MediaLog, MediaMatch, MediaMix, Media Reader, Media Recorder, MEDIArray, MediaServer, MediaShare, MetaFuze, MetaSyc, MicroTrack, MIDI I/O, Midima, Mix Rack, MixLab, Moviebox, Moviestar, MultiShell, NaturalMatch, NewsCutter, NewsView, Nitris, NL3D, NLP, Nova, NRV-10 iterfx, NSDOS, NSWIN, Octae, OMF, OMF Iterchage, OMM, ODVD, Ope Media Framework, Ope Media Maagemet, Ozoe, Ozoic, Paiterly Effects, Palladium, Persoal Q, PET, Piacle, Piacle DistaTV, Piacle GeieBox, Piacle HomeMusic, Piacle MediaSuite, Piacle Mobile Media, Piacle Scorefitter, Piacle Studio, Piacle Studio MovieBoard, Piacle Systems, Piacle VideoSpi, Podcast Factory, PowerSwap, PRE, ProCotrol, ProEcode, Profiler, Pro Tools LE, Pro Tools M-Powered, Pro Trasfer, Pro Tools, QuickPuch, QuietDrive, Realtime Motio Sythesis, Recti-Fi, Reel Tape Delay, Reel Tape Flager, Reel Tape Saturatio, Reprise, Res Rocket Surfer, Reso, RetroLoop, Reverb Oe, ReVibe, Revolutio, rs9, rs18, RTAS, Salesview, Sci-Fi, Scorch, Scorefitter, ScriptSyc, SecureProductioEviromet, Serv LT, Serv GT, Sessio, Shape-to-Shape, ShuttleCase, Sibelius, SIDON, SimulPlay, SimulRecord, Slightly Rude Compressor, Smack!, Soft SampleCell, Soft-Clip Limiter, Solaris, SoudReplacer, SPACE, SPACEShift, SpectraGraph, SpectraMatte, SteadyGlide, Streamfactory, Streamgeie, StreamRAID, Strike, Structure, Studiophile, SubCap, Sudace Digital, Sudace, SurroudScope, Symphoy, SYNC HD, Sychroic, SychroScope, SYNC I/O, Sytax, TDM FlexCable, TechFlix, Tel-Ray, Thuder, Titasyc, Tita, TL Aggro, TL AutoPa, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL I Tue, TL MasterMeter, TL Metro, TL Space, TL Utilities, tools for storytellers, Torq, Torq Xpoet, Trasfuser, Trasit, TrasJammer, Trigger Figer, Trillium Lae Labs, TruTouch, UityRAID, Vari-Fi, Velvet, Video the Web Way, VideoRAID, VideoSPACE, VideoSpi, VTEM, Work-N-Play, Xdeck, X-Form, Xmo, XPAND!, Xpoet, X-Sessio, ad X-Sessio Pro are either registered trademarks or trademarks of Avid Techology, Ic. i the Uited States ad/or other coutries. Apple, Macitosh, ad Safari are either registered trademarks or trademarks of Apple Computer, Ic., registered i the U.S. ad other coutries. HP is a registered trademark of Hewlett-Packard Compay. Itel is a registered trademark of Itel Corporatio. Java is a trademark of Su Microsystems i the Uited States ad/or other coutries. Kigsto is a registered trademarks of Kigsto Techology Corporatio. All other marks may be the property of their respective titleholders. Widows is either a registered trademark or trademark of Microsoft Corporatio i the Uited States ad/or other coutries. All other trademarks cotaied herei are the property of their respective owers. Avid ISIS 7000 Setup Guide Rev. A February 2012 Created 2/28/12 4

5 Cotets Usig This Guide Symbols ad Covetios If You Need Help Accessig the Olie Documetatio Avid Traiig Services Chapter 1 Avid Software ad Hardware Istall Checklist Software Upgrade Hardware Upgrade New System Director ad Egie Istallatio Switch ad ISB Upgrade Utility Recreatig a File Systems Chapter 1 Avid ISIS 7000 System Overview Hardware Overview ad Namig Covetio System Director System Director Frot Pael System Director Rear Pael Secod System Director Egie Egie Frot View Egie Rear View Power Supplies Itegrated Etheret Switches Storage Cofiguratios Storage Group Size Chuk Size Support With ISB Addig a ISB to the File System Addig or Removig ISBs (Mirrored or RAID)

6 Movig Workspaces Betwee Storage Groups Mirrored Storage Groups, Sigle ISB Failure RAID-6 Storage Groups RAID-6 Storage Groups, Sigle ISB Failure RAID-6 Storage Groups, Dual ISB Failure Automatic Redistributio o Disk Failure Cliet Network Zoe Cofiguratios Zoe 1 Cliets (Direct Coected) Zoe 2 Cliets (Idirect Coect) Cofiguratio Zoe 1 ad Zoe 2 Cliets Mixed Cofiguratio Zoe 3 ad Zoe 4 Cliet Cofiguratio Lik Aggregatio Support Cablig Coectig the Egie CX-4 Cable Removig the Avid Egie Itercoect Cable Gb Lik Aggregatio Overview Supported i Lik Aggregatio Load Balacig Failover Recommeded Topologies Supported Fuctioality Other Fuctioality Chapter 2 Coectig the ISIS Equipmet Rack-Moutig the Equipmet Rack-Moutig Examples Istallig Rack-Mout Rails ad Brackets Rack-mout Requiremets Positioig the server i the Rack Separatig the Slide Rails Attachig Ier Slide Rails to the System Director Attachig the Outer Rails to a Square-Hole Rack Attachig the Outer Rails to a Roud-Hole Rack

7 Securig the System Director i a Rack Moutig the Egie Istallig Blades ad Power Supplies Istallig IXS ad ISS Switches Coectig a Keyboard, Moitor, ad Mouse Coectig Power to Equipmet Coectig Power Cords Three 20-Amp V AC Circuits for Three Egies Three 20-Amp V AC Circuits for Two Egies Two 20-Amp V AC Circuits for Two Egies Turig System O ad Off Coectig ISIS Hardware Egie Cofiguratio v2.x Hardware Guidelies Settig-Up Network Addresses I the Stack Two-Egie Stackig Three- to Twelve-Egie Stackig Summary With v2.x Switches Three- to Twelve-Egie Coectios With v2.x Switches Hi-Gig Lik Aggregatio Group Chapter 3 Istallig Software ad Cofigurig 10-Gb Lik Aggregatio IP Addressig Overview Cofiguratio Overview Software Istallatio Loadig the Software Product Recovery Needs to be Copied to the USB Flash Drive Activatig the Licese Key Creatig a Active File System o the System Director Bidig the Storage Maagers Checkig the Status of the System Director Istallig Software o the Egies Egie Does Not Appear i Add Egie List Check Switch IP Address Loadig Cliet Software Cofigurig Cliet Software

8 Addig a Remote Host for Zoe 3 ad 4 Cliets Avid Iterplay Autheticatio Cofigurig a 10-Gb Lik Aggregatio Group Chapter 4 Avid ISIS Software Licesig What You Need to Activate the ISIS Software Licese Licese Activatio Usig a Iteret Coectio Licese Activatio Without a Iteret Coectio Deactivatig the Licese Chapter 5 Cofigurig Two Stacks of ISIS Egies ISIS Two Stack Cofiguratio Exteral Switch Lik Aggregatio Coectio Guidelies IP Address Classes IP Addressig With Two Stacks Static IP Addresses Available Coectig Two Stacks of Egies Settig-Up Two Stacks Recofigurig Oe Stack ito Two Stacks Chapter 6 Cofigurig the System for Failover System Director Failover Eablig a System Director Settig IP Addresses for Crossover Lik Cofigure a Failover Coectio Bidig Order for Health Moitorig Stoppig ad Restartig the System Directors Chapter 7 Status LEDs ad Stackig Problems LED Locatios ad Colors LED Summaries Recoverig from Stackig Problems Set Oe Switch Back to Default Rebuildig the Stack Chapter 8 Avid ISIS 7000 Upgrade Guidelies Health Check Software Upgrade

9 Compoet Requiremets From Previous Releases Upgrade Process Avid ISIS Software Istallatio From the USB Flash Drive Itel Network Driver ad BIOS Update bit System Director BIOS Upgrade Itel RAID Cotroller Driver Update Applicatio Key Driver Update o the System Director Record IP Addresses o the System Director System Director Itel Pro Driver Cofiguratio Update Post Upgrade System Verificatio Preupgrade Iformatio Zoe 2 Switch Iformatio System Director Iformatio ISIS Egie/Switch Iformatio O Site Spares Spares Checklist Additioal spares for a comprehesive spares parts list: Switch Hardware Revisio Check Chapter 9 Avid ISIS Upgrade Utility Overview ad Requiremets Fuctioal Descriptio Software Compoet Desig Software Iterface FTP Server Sectio Istall Cotrol Sectio Moitorig Sectio Ruig the Avid ISIS Upgrade Utility Chapter 10 Avid ISIS Recommeded Maiteace Miimum Storage Space Requiremet Daily Maiteace Weekly Maiteace Mothly Maiteace Redistributio Guidelies

10 Savig ISIS Metadata Available Utilities Cliet Maager Maiteace Status Idicators ad Troubleshootig Complete Server Room Shutdow False Lik Aggregatio Alerts Symptoms Displayed Lik Alert Message Restart All Procedure Chapter 11 Addig ad Replacig Hardware Addig Hardware Switch Replacemet Addig a Egie Egie Replacemet Replacig a Iteral System Director Drive Replacig the System Director Chapter 12 Usig the Product Recovery USB for 64-bit System Directors Creatig a Product Recovery USB Flash Drive Reistallig the Widows Storage Server 2008 Operatig System Cofigurig the System Drive Usig Widows 2008 Storage Server Setup Cofiguratio Settigs Not I The Image Admiistrative User Password Network Port Cofiguratio Settigs Chapter 13 Specificatios ad Notices Dimesios ad Weight Eviromet Electrical Uiterruptible Power Supply (UPS) Supported Cablig Appedix A Safety ad Regulatory Iformatio Warigs ad Cautios FCC Notice Class A Equipmet

11 Modificatios Cables Caadia Notice (Avis Caadie) Class A Equipmet LED Safety Notices Europea Uio Declaratio of Coformity Disposal of Waste Equipmet by Users i the Europea Uio Argetia Coformity Australia ad New Zealad EMC Regulatios Japa EMC Regulatios Class A Equipmet Korea EMC Regulatios Class A Equipmet Taiwa EMC Regulatios Idex

12 Usig This Guide The Avid ISIS media etwork provides a high-performace distributed file system that cotais high-capacity shared media storage for workgroups of coected Avid editig workstatios. This documet describes the features for all Avid ISIS 7000 shared storage etworks. Therefore, your system might ot cotai certai features that are covered i the documetatio. Symbols ad Covetios Avid documetatio uses the followig symbols ad covetios: Symbol or Covetio Meaig or Actio c w A ote provides importat related iformatio, remiders, recommedatios, ad strog suggestios. A cautio meas that a specific actio you take could cause harm to your computer or cause you to lose data. A warig describes a actio that could cause you physical harm. Follow the guidelies i this documet or o the uit itself whe hadlig electrical equipmet. > This symbol idicates meu commads (ad subcommads) i the order you select them. For example, File > Import meas to ope the File meu ad the select the Import commad. This symbol idicates a sigle-step procedure. Multiple arrows i a list idicate that you perform oe of the actios listed. (Widows) or (Macitosh) Bold fot Italic fot Courier Bold fot Ctrl+key or mouse actio This text idicates that the iformatio applies oly to the specified operatig system, either Widows or Macitosh OS X. Bold fot is primarily used i task istructios to idetify user iterface items ad keyboard sequeces. Italic fot is used to emphasize certai words ad to idicate variables. Courier Bold fot idetifies text that you type. Press ad hold the first key while you press the last key or perform the mouse actio. For example, Commad+Optio+C or Ctrl+drag.

13 If You Need Help If You Need Help If you are havig trouble usig your Avid product: 1. Retry the actio, carefully followig the istructios give for that task i this guide. It is especially importat to check each step of your workflow. 2. Check the latest iformatio that might have become available after the documetatio was published. New iformatio would be foud i the ReadMe file supplied o your Avid software istallatio kit as a PDF documet ad is also available olie. You should always check olie for the most up-to-date release otes or ReadMe because the olie versio is updated wheever ew iformatio becomes available. To view the olie versios, visit the Kowledge Base at 3. Check the documetatio that came with your Avid applicatio or your hardware for maiteace or hardware-related issues. 4. Visit the olie Kowledge Base at Olie services are available 24 hours per day, 7 days per week. Search this olie Kowledge Base to fid aswers, to view error messages, to access troubleshootig tips, to dowload updates, ad to read or joi olie message-board discussios. Accessig the Olie Documetatio The Avid ISIS olie documetatio cotais all the product documetatio i PDF format. You ca access the documetatio i the AvidISISDocumetatio folder o the Avid ISIS istaller kit. You eed to dowload ad istall Acrobat Reader o your Avid ISIS before you ca access the PDF documetatio. You eed to dowload ad istall Acrobat Reader o your Avid ISIS 5000 before you ca access the PDF documetatio. To access the olie documetatio from the istaller kit: 1. Isert your Avid ISIS USB flash drive with the Avid ISIS software kit ito the USB port. 2. Navigate to the [USB flash drive]:\.avidisisdocumetatio folder, ad double-click the PDF file for the documet you wat to view. 13

14 Avid Traiig Services Avid Traiig Services Avid makes lifelog learig, career advacemet, ad persoal developmet easy ad coveiet. Avid uderstads that the kowledge you eed to differetiate yourself is always chagig, ad Avid cotiually updates course cotet ad offers ew traiig delivery methods that accommodate your pressured ad competitive work eviromet. For iformatio o courses/schedules, traiig ceters, certificatios, courseware, ad books, please visit ad follow the Traiig liks, or call Avid Sales at AVID ( ). 14

15 1 Avid Software ad Hardware Istall Checklist c The followig checklists summarizes the major steps for upgradig your software ad hardware. These checklists are for experieced admiistrators that acts as a remider of the tasks that eed to be doe i each upgrade. If you are ot experieced with Avid ISIS, you should read this etire book first before istallig or cofigurig the Avid ISIS. Each Avid ISIS release could have differet upgrade requiremets, you must read the upgrade details i the ReadMe for each software release. For detailed istructios o performig upgrades, see Avid ISIS 7000 Upgrade Guidelies o page 144. Software Upgrade This sectio list the compoets ad procedures to follow whe performig a software upgrade from Avid ISIS v1.4 ad later to the curret release. This does ot iclude addig hardware. I Avid ISIS v2.1.1 ad later, Avid ISIS cliets eed to be upgraded before you upgrade the ifrastructure. This is ecessary because ISIS cliet software before v2.1.1 is ot supported i the ISIS v2.1.1 ifrastructure. Although, v2.1.1 cliet software is supported i v1.4 ad later ifrastructures. Oce the cliets have bee upgraded, you ca upgrade Avid ISIS v2.1.1 ifrastructure. If you are upgradig from a versio earlier tha Avid ISIS v1.4, you must first upgrade to Avid ISIS v1.4 before upgradig to v2.1.1, For istructios, see the v1.4 documetatio. The cliets are defied as follows: Avid editig applicatios Iterplay Assist ad Istict Iterplay Access Avid Approved Applicatios Iitiative such as Pro Tools ad Fial Cut Pro

16 Software Upgrade The ifrastructure is defied as follows: System Director System Director software ad upgrade Storage Blades (ISBs) ad Switch Blades (ISS/IXSs) i the Avid ISIS egies to the v2.1.1 firmware Iterplay servers Iterplay Egie, Iterplay Media Idexer, Iterplay Trasfer, ad CaptureMaager Capture devices AirSpeed, AirSpeed Multi Stream, ad Avid Iterplay Low-Res Ecoder Use the followig checklist for a software upgrade: Avid ISIS Software Upgrade Complete To be doe Upgrade your Avid ISIS Cliets, see Loadig Cliet Software o page 101. Before istallig the ew cliet software, save the cliet settigs ad prefereces. Depedig o your Avid ISIS versio, differet Prefereces settigs are saved whe upgradig. For more iformatio o what is saved per versio, see the Avid ISIS 7000 ReadMe. Perform a Failover first to make sure both subetworks are fuctioig ad have updated metadata. Shut dow the Stadby System Director Service first, the shut dow the Active System Director Service. This checklist assumes you have two System Directors. Completely update oe of the System Directors (allowig it to become the Active after it restarts), the repeat the procedure o the secod System Director (allowig it to become the Stadby). If you do ot have two System Directors, you eed oly istall the software oce. Uistall the Avid ISIS System Director software usig the Widows Cotrol Pael > Add or Remove Programs. Uistall the AvidUityISISIstallers usig the Widows Cotrol Pael > Add or Remove Programs. If you do ot uistall the old Avid ISIS Istallers, the old istallers remai i the list with the ew istallers. Oly the latest cliet software istallers should be available from the ISIS Maagemet Cosole. Check ReadMe to see if your Java Rutime is at the supported versio for the ew software ad update as ecessary. You might eed to update the Adobe Flash software ad Itel etwork iterface driver as well. Istall your Avid ISIS software o the System Director, see Loadig the Software o page 87 ad Software Upgrade o page

17 Hardware Upgrade Avid ISIS Software Upgrade (Cotiued) Complete To be doe Copy your Avid ISIS cliet istallers o your System Director, see Loadig Cliet Software o page 101. Upgrade all your ISBs, ISSs, ad IXSs. Usig the ISIS Maagemet Cosole, select all the ISBs ad click Upgrade Storage Blades ad the select all your ISSs ad IXSs ad click Upgrade Switch Blades. You do ot eed to wait for the ISBs to be fiished. ISBs, ISSs, ad IXSs ca be upgradig at the same time. For more iformatio, see Istallig Software o the Egies o page 97. Watch the upgrade i the Moitorig tool. ISIS v2.0 wait util every ISS is at the Istall Waitig state ad the power dow all the Avid ISIS egies. Power o the Avid ISIS egies i 1 miute itervals startig with the chassis that has the IXSs. This reduces stress o the stack. After the Avid ISIS egies restart, the ISSs cotiue with the istall (o additioal user itervetio is ecessary). For iformatio o the Moitorig tool, see the Avid ISIS Admiistratio Guide. Make the ewly upgraded System Director your Active System Director. Perform these same procedures o the Stadby System Director. Hardware Upgrade The firmware i the Avid ISIS hardware (ISBs ad ISSs) is updated durig the software upgrade. The firmware is updated usig the ISIS Maagemet Cosole. You select all the ISBs ad click Upgrade Storage Blades ad the select all your ISSs ad click Upgrade Switch Blades. ISBs ad ISSs ca be upgradig at the same time. For more iformatio, see Istallig Software o the Egies o page 97. If addig a egie to a existig system, see Addig a Egie o page

18 New System Director ad Egie Istallatio New System Director ad Egie Istallatio Use the followig checklist whe settig up a Avid ISIS for the first time: Avid ISIS New Istallatio Complete To be doe Determie Network Address Scheme Cofigure SD IP Addresses, see IP Addressig Overview o page 83. ISIS Left ISIS Right Maagemet Port I the 64-bit System Director, you eed to chage your default Iteret Explorer 7 Security ad Advace tab settigs: Click Tools > Iteret Optios ad chage the Security to the followig: Iteret - Medium Trusted - Low Click the Advaced tab ad chage the followig: Phishig Filter - Disabled Use SSL Eabled (checked) Use TLS Disabled (uchecked) Istall System Director ad Istallers, see Software Istallatio o page 87. Create File Systems, see the Avid ISIS Admiistratio Guide. Ope System Director Cotrol Pael Click Stop System Director Click Cofiguratio File System Click Create Active File System Cofigure the first Egie (IP Addresses), see the Avid ISIS Admiistratio Guide. Start ISS Aget via Maagemet port Uder System > Basic set IP Address Coect the System Director to Egie umber1, see Coectig ISIS Hardware o page

19 Switch ad ISB Upgrade Utility Avid ISIS New Istallatio (Cotiued) Complete To be doe Add Additioal egie, see Addig a Egie o page 187. Upgrade ISB ad ISS, see Istallig Software o the Egies o page 97. Bid Storage Maagers, see the Avid ISIS Admiistratio Guide. Create Storage Groups, see the Avid ISIS Admiistratio Guide. Create Workspaces, see the Avid ISIS Admiistratio Guide. Create Users, see the Avid ISIS Admiistratio Guide. Switch ad ISB Upgrade Utility The Switch ad ISB Upgrade Utility is a stad-aloe applicatio that allows field egieers to perform switch ad ISB upgrades from a laptop coected to Avid ISIS through the maagemet port, ad moitor the upgrade progress. This utility does ot replace the curret upgrade process. Its primary fuctio is for upgradig a switch or a pair of switches that is icompatible with a existig stacked etwork. Isertio of these switches ito the etwork before the upgrade could disrupt or compromise the etwork s operatio. The typical procedure for loadig the firmware o switches cosists of selectig them with the Avid ISIS Maagemet Cosole ad iitiatig a automated upgrade. This process is very useful whe upgradig a ew or very iteroperable Avid ISIS switch stack, see Istallig Software o the Egies o page 97. To start the utility, isert the Avid ISIS software USB ito a laptop ad double-click AvidUtilityISISTool.msi located i the followig locatio. drive:\avidisisutilities\isis 7000 For Istructios o usig the utility, see Avid ISIS Upgrade Utility o page

20 Recreatig a File Systems Recreatig a File Systems Deletig ad creatig a ew file system is ot commo but if it is eeded, this checklist provides the order ad tasks to be completed. All of the tasks listed i this checklist are described i the Avid ISIS Admiistratio Guide. Use the followig checklist whe deletig ad recreatig a ew file system: Deletig ad Creatig a File System Complete To be doe Delete all files i all Workspace Delete Workspaces Delete Storage Group Remove Storage Elemets Delete / Create New Active 20

21 1 Avid ISIS 7000 System Overview The Avid ISIS system eables multiple cliets to capture, play, ad edit video ad audio media. This chapter provides a overview of the Avid ISIS 7000 system ad the basic fuctio of each Avid hardware compoet withi the system. This guide describes how to coect cables betwee compoets that create a basic system ad the how to coect more tha oe basic system together to create a larger, redudat system. For a explaatio of what you eed to do to prepare your site for istallatio of a Avid ISIS system, see the Avid Products ad Network Site Preparatio Guide o the Avid Kowledge Base or icluded i the documetatio folder o the top level of the Avid ISIS istaller software istaller kit. Hardware Overview ad Namig Covetio Each system compoet has a specific Avid ame that defie their fuctio. It is importat that you are familiar with these terms while usig the documetatio. The followig table, used i cojuctio with the figure that follows the table, provides the actual omeclature ad the terms used i this guide to describe that omeclature: Product Nomeclature Product ame Avid ISIS shared storage etwork Avid ISIS cliet Avid ISIS storage blade (labeled i500, i1000, i2000) Term used ad descriptio System or shared etwork storage eviromet The Avid ISIS cosist of the hardware, Avid software, ad other hardware supplied by the customer, such as exteral Etheret switches. Cliet, defied as a user s workstatio or server with Avid ISIS cliet software that allows that system to mout workspaces ISIS Storage Blade (ISB) This hot swappable sled is accessible from the frot of the ISIS egie ad cotais two SATA drives.

22 Hardware Overview ad Namig Covetio Product Nomeclature (Cotiued) Product ame Avid ISIS Itegrated Etheret switch blade Avid ISIS Expasio Itegrated Etheret switch blade Itegrated power supply ad coolig fas Avid ISIS egie Avid ISIS System Director (Active ad stadby) Term used ad descriptio ISIS Itegrated Switch (ISS) This hot swappable switch is accessible from the rear of the ISIS egie ad coects 1 Gb ad 10 Gb cliets. The ISS2000 idicates secod geeratio hardware; first geeratio hardware is labeled ISS1000. ISIS Expasio Switch (IXS) This hot swappable switch is accessible from the rear of the ISIS egie is used to stack multiple ISIS egies. The IXS2000 idicates secod geeratio hardware; first geeratio hardware is labeled IXS1000. Power supplies Three hot swappable power supplies are accessible from the rear of the ISIS egie.two power supplies is required to power the ISIS egies. Called Chassis i the software iterface Cotais the ISBs, ISSs, IXSs, power supplies, ad a iteral midplae. System Director, a server coected to the ISIS egie to maage the data ad portios of the metadata Although there are may compoets i Avid ISIS shared storage etwork, the basic compoets eeded to create the system are a System Director, a egie cotaiig ISIS Itegrated Switch (ISS), ISIS Expasio Switch (IXS), ISIS Storage Blades (ISB), ad oe or more cliets. c The secod geeratio ISIS switches are braded with a IXS2000 ad ISS2000 silk-scree. These switches caot be mixed i ISIS egies with earlier versios of the switches (labeled IXS1000 ad ISS1000). If your IXS ad ISS switches are ot labeled, cosider them the earlier versios. You caot mix ew switches (labeled IXS2000 ad ISS2000) with origial switch hardware (labeled IXS1000 ad ISS1000). All switches i the egie, ad egies i the stack must be from the same geeratio of hardware. 22

23 Hardware Overview ad Namig Covetio The Avid ISIS documetatio refers to IXS2000 ad ISS2000 switches as v2.x hardware ad IXS1000 ad ISS1000 switches as v1.x hardware. Basic Avid ISIS 7000 Shared Storage Network Hardware Rear view Frot view Power supply ISIS Itegrated Expasio Switch (IXS) ISIS Storage Blade (ISB) ISIS Itegrated Switch (ISS) System Director frot view Egie ID The followig sectios explai these compoets ad some basic cliet cofiguratios: System Director Egie Storage Cofiguratios Automatic Redistributio o Disk Failure Cliet Network Zoe Cofiguratios Cablig 23

24 System Director System Director The System Director is 1U i size (see System Director Frot Pael o page 25) ad maages the metadata by storig directory iformatio ad file attributes. The System Director does ot store the data used by share cliets (for example media files), these data files are stored o the ISBs withi the egie. The System Director password is preset to is-admi. Not to be cofused with the System Director Web Page Admiistrator user whose default password is blak. You ca have two System Directors cofigured i a redudat cofiguratio, oe Active the other Stadby. If the Active System Director goes dow, the Stadby System Director takes over. You eed at least oe System Director to ru the Avid ISIS system. System Directors, workgroup servers, ad cliets must all be sychroized with a commo time-of-day. For iformatio o settig the Network Time Protocol (NTP), see Settig-Up Network Addresses I the Stack o page 71. The System Director provides a locatio to coordiate file access modes (read/write), file lockig, rage lockig, performace data collectio, loggig, file lookup, ad directory chage trackig for cliet systems. Examples of what the System Director is able to provide to a cliet or storage elemet are: Idetity of all storage elemets coected to the system Iformatio about the ISS ad IXS modules i the cofiguratio. List of workspaces to iclude ame ad their uique ID umber List of users ad groups withi the system Idetity of all System Directors i the system (if you have more tha oe System Director) 24

25 System Director System Director Frot Pael The followig figure shows the frot view ad cotrol pael of the System Director. System Director Frot View A B C D E F G H HALT RST ID ID Cotrol pael System disk (ID 0) System disk (ID 1) The followig table describes the cotrol pael show i the previous figure. System Cotrol Pael Letter Compoet Descriptio A Uiversal Serial Bus (USB) port USB 2.0 device port o the frot of the system supports oe USB device. Recommeded for use whe re-imagig the system drives or loadig software. Two more USB ports are located o the back of the system. B Halt or No-maskable iterrupt (NMI) butto The halt or NMI sigal halts the processor, which effectively halts the server. A NMI is the highest priority iterrupt ad caot be masked by software. c If the Halt/NMI butto is pressed, the NMI sigal locks the system ad the system must be restarted to clear the iterrupt. C System reset butto Preforms a soft reset whe pressed. Do ot use this butto uless the system has had a fatal error ad you eed to restart. A soft reset restarts the system; it clears all active program memory (you lose usaved work) ad shuts dow all active programs. D Four gree etwork activity LEDs Illumiates gree whe a good etwork coectio is established ad bliks whe there is etwork activity o the four built-i 1-GB etwork ports. The umber beside the LED correspods with the umber beside the etwork port o the rear of the eclosure. For example, Coector 1 is LED 1 o the frot. See System Director Rear Pael o page

26 System Director System Cotrol Pael (Cotiued) Letter Compoet Descriptio E Red System error LED Illumiates red whe a error is detected with the system (fa, power supply, temperature, voltage). F System Drive activity LED Idicates drive activity from the oboard SATA cotroller ad bliks whe either of the system drives is beig accessed. G System ID butto Whe pressed it illumiates (bliks) blue ad also illumiates a LED o the rear of the eclosure. The rear LED is also blue ad is visible o the lower left-had side of the Etheret ports iside of the eclosure. It is used to idetify a system for servicig whe it is istalled i a high-desity rack/cabiet populated with several other similar systems. H Power butto Press to power o the eclosure. Power butto illumiates gree whe the power is o. System Director Rear Pael The followig figure shows the rear pael of the System Director ad the fuctio of each coectio. System Director Rear View Power supplies Slots ot used 1 Gb Etheret USB Video Serial Secod System Director You ca purchase a secod System Director ad cofigure it o the same subets as the origial System Director. This provides a redudat System Director that is i costat cotact with the origial System Director. The secod System Director automatically takes over if the origial System Director fails (called failover). For true redudacy it is recommeded that you coect the secod System Director to a differet egie tha the first System Director. The Active ad the Stadby System Directors must be the same model server, you caot mix SR2400s, SR2500s, ad AS3000 servers. 26

27 Egie Egie The egie cotais the ISBs, ISSs, IXSs, power supplies, ad a iteral midplae. The egie stores the data created ad shared by the cliets. The data is passed i ad out of the egie through the switches. The egie cotais: ISBs ca support either 250 GB, 500 GB, or 1 terabytes (TB) drives, with two drives i each ISB. The size of the drives are idetified by the label o the frot of the ISB (i500, i1000, or i2000, respectively). As techology advaces, the storage capacity of the drives could icrease, allowig the total storage per ISB/egie to icrease. A ISS provides coectios for cliets via 1000BASE-T Etheret ports. A 10-Gb Etheret port usig SFP+ trasceivers coects cliets or serves as a uplik port. There is a egie itercoect port ad a maagemet port for cofiguratio. See Itegrated Etheret Switches o page 29. A IXS used whe you have more tha two egies (eed a IXS for each subet), allowig you to coect multiple egies providig up to 384 TB of storage, or 192 TB of mirrored storage. See Itegrated Etheret Switches o page 29. Egie Frot View The frot of the egie allows access to the 16 ISBs. The first is i the upper left portio of the frot ad the last ISB is i the lower right. First ISB Fifth ISB Each ISB ca be removed ad replaced separately with the power o. If you replace a ISB with power o, the LEDs i all of the ISBs go off mometarily. This does ot represet a problem. All fuctios are still active ad workig properly. 27

28 Egie Egie Rear View The followig figure shows the rear of the egie i a cofiguratio that cotais the followig: Three power supplies (with fas) Itegrated Switch blade (ISS) Itegrated Expasio Switch blade (IXS) I a basic cofiguratio cotaiig two egies, each of the egies cotais two ISS modules. The IXS module is used with a ISS module i a egie oly whe the cofiguratio goes beyod two egies. Power supplies ISS module IXS module Power Supplies c w The power supplies are powered o whe the power cord is plugged i; they do ot have power switches. The power supplies ot oly provide power, but they also cotai fas that cool the system. The system oly eeds two of three power supplies to supply the eeded power to fuctio properly. You ca remove ad replace a power supply temporarily while the system is ruig if oe fails. You should leave the failig power supply i place util you replace the failig power supply. Replace the power supply as soo as possible to maitai the proper airflow. Do ot remove the failig supply util immediately before you replace it. Oly traied Avid techicias should remove ad replace the power supply while the system is ruig. Sice power to the system is still applied iterally to the midplae you must always keep your hads exteral to the egie whe a power supply is missig from the egie. 28

29 Egie Itegrated Etheret Switches The two itegrated Etheret switches, ISS ad IXS, serve differet purposes ad cotai differet types of coectios. You must have at least two switches i each egie for the system to operate. ISS Module w The coectios o the ISS module are used for the followig: Maagemet coectio used to cofigure the Avid ISIS 7000 egie hardware durig istallatio. This iformatio is used by Avid represetatives to origially cofigure your system before turig it over to you. 1-Gb (RJ-45 cable) direct coect for cliets ad the System Directors. High speed egie itercoect (CX-4 cable) proprietary Avid bus that coects switch blades betwee egies allowig subets to coect betwee the egies. 10-Gb XFP or SFP+ MSA form factor trasceiver (for Optical cable) used for a 10-Gb coectio to a switch or 10-Gb Etheret cliets. Oly a Avid recommeded SFP+ trasceiver should be used i the 10-Gb XFP coectio, ad oly Avid traied represetatives should remove ad replace the XFP trasceiver. Curretly supported XFP are the Picolight XFP ad Foudry XFP. Status Activity Lik Activity Lik ACT LINK 10 GIG Maagemet coectio 1-Gb coectios High speed egie itercoect (Hi-Gig) 10-Gb coectio IXS Module The IXS is eeded oly if you are coectig three or more egies. Whe coectig three or more egies, two IXS modules are istalled i oe egie. The IXS offers the followig coectios: Maagemet coectio used to cofigure the switch durig istallatio ad moitor switch fuctios. High speed egie itercoect (Hi-Gig) proprietary Avid itercoectio that stacks the switches to create oe large virtual switch. 29

30 Storage Cofiguratios Activity Lik Maagemet coectio Egie itercoectios I a basic cofiguratio cotaiig oe or two egies, each of the egies cotais two ISS modules. The IXS module is used with a ISS module i a egie oly whe the cofiguratio goes beyod two egies. Storage Cofiguratios A maximum of twelve Avid ISIS Egies ca be stacked ad populated with either 250 GB, 500GB, or 1terabytes (TB) SATA drives. A fully populated Avid ISIS system with 1 TB drives provides up to 384 terabytes (TB) of storage, or 192 TB of mirrored storage. You ca have mixed ISB drive sizes i a egie (250 GB, 500 GB, ad 1 TB drives). You ca eve mix the differet size ISBs i a Storage Group. Although, the larger ISBs i the mixed Storage Group oly use the amout of storage that is available i the smaller ISBs. Storage Group Size c Storage elemets are combied to create Storage Groups i the ISIS file system. These Storage Groups ca be cofigured to either operate usig 512 KB (default) or 256 KB chuk sizes. Earlier Avid ISIS releases used 256 KB chuk sizes. For more iformatio about settig the chuk size, see the Avid ISIS Admiistratio Guide. Avid ISIS 7000 switch hardware shipped with v1.x (ISS1000 ad IXS1000) does ot support 512 KB chuk sizes. If you have Avid ISIS 7000 v2.x software ruig o v1.x switches, you must select the 256KB chuk size whe addig storage elemets to the file system to create Storage Groups. You caot chage the chuk size of a Storage Group oce the Storage Group has bee created. To chage the chuk size of a existig Storage Group, you must delete the Storage Group ad create a ew Storage Group with the desired chuk size. The chuk size selectio is oly available whe addig the storage elemets. Whe you delete Storage Groups all data o that Storage Group is lost. 30

31 Storage Cofiguratios Chuk Size Support With ISB All ISBs (i500, i1000, ad i2000) support the 512 KB chuk size. Although you must have the ew v2.x switch hardware (ISS2000 ad IXS2000) to use the 512 KB chuk size. Addig a ISB to the File System If you add a ISB (displays as a available storage elemet) to your file system, make sure you match the chuk size of the ew storage elemet to the chuk size of the existig storage group. New storage elemets are added with a default chuk size of 512 KB. You caot mix chuk sizes withi a Storage Group. To chage the chuk size of a ISB, you must remove the ew storage elemet from the file system ad add the storage elemet agai choosig the correct chuk size. Addig or Removig ISBs (Mirrored or RAID) Whe permaetly addig or removig ISBs from a ISIS Storage Group it is recommeded to do a full redistributio for all workspaces i the Storage Group. The full redistributio should be doe after the ISB add or remove is complete. Examples of permaet chages would be addig or removig a egie to the storage stack. The full redistributio makes sure all blocks i the Storage Group are optimally distributed based o the ew permaet cofiguratio. Doig a full redistributio immediately after the permaet adds or removes miimizes the chaces of ruig ito issues if a full redistributio is required i the future. Oe potetial issue would be the storage blades gettig full durig a full redistributio ad requirig the user to delete files to allow the redistributio to complete. This recommedatio does ot apply to the case of removig ad the replacig failed storage blades. For other examples of symmetric ad o-symmetric redistributios, see the Avid ISIS Performace ad Redistributio Guide o the Kowledge Base at Movig Workspaces Betwee Storage Groups You ca move workspaces betwee Storage Groups that use the same chuk sizes. Workspaces caot be moved betwee Storage Groups of differet chuk sizes (256 KB ad 512 KB chuk sizes), A Tech Alert has bee writte describig the process for movig data from a 256 KB chuk size workspace to a 512 KB chuk size workspace. Search the Avid Kowledge Base at for Avid ISIS v2.x Movig Workspaces usig RichCopy i the Avid ISIS Tech Alerts. Cliets should ot access workspaces that are i the process of beig moved whe it is a 256 KB chuk size workspace beig moved ito a Storage Group with a 512 KB chuk size. Avid recommeds that cliets umout these workspaces util the move is complete to avoid a uitetioal access. Oce the move begis, it caot be cacelled. 31

32 Storage Cofiguratios Mirrored Storage Groups, Sigle ISB Failure It is cosidered a uprotected state if you have a sigle ISB failure i a mirrored Storage Group. I a uprotected state with o additioal failures, read operatios cotiue to fuctio ormally. However, i a uprotected state a subsequet or ifrastructure failure will cause operatioal issues which could result i failures whe writig ew data or prevet you from accessig data i the Storage Group. A additioal ISB failure creates a situatio i which data accessibility has bee compromised. Networkig issues, o the other had, will ot cause accessibility issues o previously writte data but might prevet the successful completio of the active write operatio. This issue oly applies whe the Storage Group is i a uprotected state ad the remove redistributio process o the failed ISBs has ot bee iitiated. Therefore, it is highly recommeded that the remove redistributio process is iitiated immediately upo cofirmatio of ay ISB failure. This esures immediate protectio (RAID or mirrorig) of ew data beig writte, ad full protectio of all stored data at the earliest possible time. RAID-6 Storage Groups Avid ISIS supports a two types of data protectio. Besides mirrored Storage Groups, you ca create redudat array of idepedet disks (RAID) Storage Groups. RAID storage offers more value i that it provides more storage at a lower cost per GB. Usig the Avid Iterplay Copy/Move service, data files ca be moved from mirrored Storage Groups to ad from RAID Storage Groups. The followig are two obvious advatages to usig RAID Storage Groups: Migratio from mirrored to RAID workspaces ca become part of your ormal workflow. You ca move the data that is o loger used i the mirrored workspaces to RAID workspaces for loger term storage. This frees up faster storage elemets (mirrored) for higher performace work. RAID Storage Groups allow you to work o a lower resolutio workflow at less cost. RAID Storage Groups icreases available GB per physical egie from 50% i mirrored to 75% i RAID of istalled capacity. The followig is a list of RAID workspace restrictios: Requires a Storage Group with a 512 KB chuk size (256 KB chuk sizes are ot supported). Requires ISIS v2.x geeratio switches (ISS2000/IXS2000) i the ISIS Egies (these switches are also required for 512 KB chuk sizes). 32

33 Storage Cofiguratios c Avid recommeds RAID Storage Groups have a miimum of 16 ISBs (oe egie). The Maagemet Cosole allows you to create ad use RAID Storage Groups with eight ISBs but with i a RAID Storage Group of eight, you must add a ISB before you ca remove a ISB. Avid ISIS cliet software versios before v2.1.1 are ot supported with RAID. RAID workflows require specific releases of Avid products that support the workflow (AirSpeed Multi Stream, Avid editig applicatios, ad Iterplay), see the Avid ISIS 7000 ReadMe. Supports oly resolutios that draw 16 MB/s (50 Mb/s) or less. For example, you ca ru two streams of DV 50 or DNxHD 36. Badwidths are listed by resolutio ad umber of streams o the Avid Kowledge Base. Search the Avid Kowledge Base for the Avid ISIS Performace ad Redistributio Guide. If a RAID Storage Group experieces two disk failures, o writes to ay of the workspaces i that Storage Group are supported util the error coditio is corrected. If you eed to do a o-symmetrical full redistributio, you must first limit the badwidth used by your cliets i that Storage Group. For more detailed guidace, see the Avid ISIS Performace ad Redistributio Guide o the Kowledge Base at Avid does ot recommed a o-symmetric redistributio whe your RAID Storage Group capacity exceeds 80%. RAID-6 Storage Groups, Sigle ISB Failure Whe there is a sigle ISB failure i a ISIS Storage Group cofigured with RAID protectio, the Storage Group cotiues to fuctio ormally at a lower badwidth. For mirrored Storage Groups, see Mirrored Storage Groups, Sigle ISB Failure o page 32. After cofirmig the failure of a ISB, it is highly recommeded that you iitiate the remove redistributio process of the failed ISB immediately. There are two beefits to doig this: First, immediately upo iitiatio of the remove redistributio, all ew writes to the Storage Group have the full beefit of RAID-6 protectio (dual-parity protectio). Secod, upo completio of the remove redistributio process, existig data i the Storage Group is oce agai fully protected. Prior to completio, if aother ISB were to fail, the Storage Group would be i a uprotected state (though o data would be lost). 33

34 Automatic Redistributio o Disk Failure RAID-6 Storage Groups, Dual ISB Failure It is cosidered a uprotected state if you are with two failed ISBs i a RAID-6 Storage Group. I a uprotected state with o additioal failures, read operatios cotiue to fuctio ormally at a lower badwidth. However, i a uprotected state, due to the distributed architecture of the ISIS file system (optimized for real-time performace), it is possible uder certai circumstaces that the system would ot be able to correctly update the parity iformatio whe writig ew data. As a result uder these circumstaces, the file system could retur a failure status whe writig. While the failure rate percetage o the total umber of write operatios is low, heavy workloads o the system would result i eough write failures to disrupt operatios. This issue oly applies whe the Storage Group is i a uprotected state ad the remove redistributio process o the failed ISBs has ot bee iitiated. Therefore, it is highly recommeded that the remove redistributio process is iitiated immediately upo cofirmatio of ay ISB failure. This esures immediate protectio (RAID or mirrorig) of ew data beig writte, ad full protectio of all stored data at the earliest possible time. Automatic Redistributio o Disk Failure Avid ISIS performs a automatic redistributio o Disk Failure otificatio. Storage Elemets cotiuously moitors disk status ad seds a Disk Failed otificatio to the System Director upo determiatio that a disk is ot usable. The System Director the removes the Storage Elemet from its associated Storage Group. The removal of the Storage Elemet from the Storage Group iitiates redistributios o all workspaces associated with that Storage Group. The System Director the prevets the Storage Elemet that reported the disk failure from beig added to a Storage Group. The Automatic Removal feature is cotrolled by a system preferece that is cofigured usig the ISIS Maagemet Cosole Prefereces tool. The preferece is called Auto Remove Redistributio o Disk Failure The default settig is eabled. The Storage Elemet is oly removed from the Storage Group. It is ot uboud from the ISIS Systems for the followig reasos: The Storage Elemet participates i the removal redistributio. This is required to prevet data loss whe there are u-protected workspaces or whe full redudacy has ot bee attaied for all data blocks. The Storage Elemet cotiues to report status, such as physically replacig the blade. 34

35 Cliet Cliet Auto removal status is reported by way of the System Evet Log. A sequece of evet log etries are geerated for the iitial report of the failure, the decisio to remove the Storage Elemet, ad subsequet success or failure. Evets are also logged for the start ad stop of all the workspace redistributios. The followig are importat cosideratios whe usig Automatic Redistributio: Whe automatic redistributio is eabled, be sure to keep at least 7% of your Storage Group uused at all times. Failure to do so ca cause the system to ru out of space after a automatic redistributio has iitiated ad cause a cliet outage. If a automatic redistributio of a Storage Group is started durig a critical time the overall system performace ca degrade sigificatly ad be disruptive. For more iformatio o uderstadig the performace characteristics durig remove redistributio, see the Avid ISIS Performace ad Redistributio Guide. A automatic redistributio removes the Storage Elemet from the Storage Group but ot from the file system. Oce a automatic redistributio has occurred ad completed, the removed Storage Elemet should be removed from the file system. You must first removed the Storage Elemet with the software ad the physically replace it. A replacemet ISB must the be added to the file system ad the the Storage Group, triggerig aother redistributio. If umirrored workspaces are i use, the data will be damaged o those workspaces i that Storage Group. A cliet uses services provided by the Avid ISIS architecture. The cliet system, usig a 1 Gb or 10 Gb Etheret coectio, commuicates with the ISBs through the ISS to create, modify, ad read files stored i the actual ISB. Avid ISIS 7000 supports 330 cliets (150 active cliets), each usig dual-stream video ad up to 8 tracks of audio. A cliet uses mechaisms specific to the operatig system to display, create, ad delete files withi the Avid ISIS shared storage etwork system. For example, whe viewed from a Widows operatig system, the system sees a server cotaiig may shares that are mapped to drive letters. Network Zoe Cofiguratios All cliets i the shared storage etwork are classified by zoes, depedig o how they coect to the etwork. The followig list defies the cliets i each etwork layer by their zoe classificatio: 35

36 Network Zoe Cofiguratios A System Director must be attached to both subets, but ca oly be attached oce to each subet. Zoe 1 Cliet Coected to ISIS VLANs via a ISS 1 Gb or 10 Gb port (direct coect) Zoe 2 Cliet Coected to ISIS VLANs via a 1 Gb or 10 Gb port o a Avid qualified layer-2 switch (o-routed) Zoe 3 Cliet Coected to a Avid qualified layer-3 switch (routed) with kow Quality of Service (QoS); traffic routed to ISIS (oe hop) ad load-balaced across ISIS VLANs (approximately a 60/40 ratio) Zoe 4 Cliet Coected to the house etwork usig a edge or a core switch with ukow QoS; traffic routed to Avid ISIS (measured by the umber of hops) ad load-balaced across ISIS VLANs (approximately a 60/40 ratio) Cliets which ca coect to oe zoe ca ru i ay lower-umbered zoe for example, a Zoe 3 cliet ca also ru as a Zoe 2 or Zoe 1 cliet. Support for differet cliet ad device types vary by zoe: Zoe 1 AirSpeed playout, Trasfer Maager Zoe 2 AirSpeed igest, editors, MediaMaager, Iterplay Zoe 3 MediaMaager Select, Istict, Assist, certai editors (for example, Avid NewsCutter); typical formats iclude DV25, DV50/IMX-50, MPEG-2 proxy (2 Mb/s) Zoe 4 MediaMaager Select, Istict, Assist; typical formats iclude DV25, MPEG-2 proxy (2 Mb/s) The followig four examples show differet types of Avid ISIS 7000 cofiguratios. Zoe 1 Cliets (Direct Coected) Ay cliet that is coected directly to a ISIS is cosidered a Zoe 1 or direct coected cliet. Each Itegrated Switch Blade has a total of eight, 1 Gb Etheret ports ad oe 10 Gb Etheret port. A sigle egie has the capacity to support 18 cliets or servers, subtractig ay ports that are to be used by the System Director(s). The followig table defies the total umber of 1 Gb ports i Zoe 1 based o what is available by the umber of egies ad System Directors i the cofiguratio. I additio, each ISS2000 provides a 10 Gb Etheret port coectio for oe 10 Gb cliet. Coect TrasferMaagers ad AirSpeed servers to Zoe 1 or Zoe 2. 36

37 Network Zoe Cofiguratios A Zoe 1 (direct coect) cofiguratio cosists of a group of cliets coected directly to the 1-Gb ad 10-Gb coectios of the ISS i the egie. The System Director also coects to both subets via both ISS modules usig a 1-Gb port. Avid ISIS 7000 Zoe 1 Network Cofiguratio Cliet systems i Zoe 1 Itel Pro 1000 MT/PT board 10 GB board 10 GB board 10 GB etheret 1 GB etheret 10 GB etheret Egie ISS VLAN 10 ISS VLAN 20 Chassis itercoect Egie ISS VLAN 10 System Director ISS VLAN 20 Zoe 1 1 Gb Ports i Zoe 1 ISS1000 ad IXS1000 Switches ISS2000 ad IXS2000 Switches Number of ISIS Egies Oe System Director Two System Directors (failover) Oe System Director Two System Directors (failover) a 28 a 30a 28a

38 Network Zoe Cofiguratios 1 Gb Ports i Zoe 1 (Cotiued) ISS1000 ad IXS1000 Switches ISS2000 ad IXS2000 Switches Number of ISIS Egies Oe System Director Two System Directors (failover) Oe System Director Two System Directors (failover) b 108b a. This is due to the use of IXS switches istead of a ISSs. b. This is due to the use of two more IXS1000 switches istead of a ISS. 38

39 Network Zoe Cofiguratios Zoe 2 Cliets (Idirect Coect) Cofiguratio There is support for exteral switches coected through the 10-Gb port o each ISS. Cliets that are coected to a exteral switch are referred to as Zoe 2 cliets. For a list of supported switches, search the olie Kowledge Base at A Zoe 2 (idirect coect) cofiguratio cosists of group of cliets coected to a Etheret switch with a 10-Gb port coected to a ISS located i the egie. The System Director also coects to both subets via both ISS modules usig a 1-Gb port. Depedig upo the switch cofiguratio, each cliet show coected to the exteral switch is coected to oe of the two subets through oe of the two 10-Gb coectios. Avid ISIS 7000 Zoe 2 Network Cofiguratio Cliet systems i Zoe 2 Itel Pro 1000 MT/PT board 1 GB etheret Zoe 2 switch with two 10-Gb Ports VLAN 10 VLAN GB etheret 1 GB etheret Egie ISS VLAN 10 ISS VLAN 20 Chassis itercoect Egie Cliet system i Zoe 1 Itel Pro 1000 MT/PT board ISS VLAN 10 System Director ISS VLAN 20 Zoe 1 Zoe 2 As a example, you ca cofigure a 24-port switch for three VLANs with Gigabit (Gb) Etheret ports 1 to 12 ad 10-Gb Etheret port 25 reserved for VLAN 10 (default ISIS VLAN cofiguratio). Gigabit Etheret ports 13 to 23 ad 10-Gb port 26 are reserved for VLAN 20 (default ISIS VLAN cofiguratio) ad Gb port 24 is reserved for the switch s default VLAN. The 10-Gb ports coected to the ISIS are also servig as upliks to the ISIS for cliets o either VLAN. Each VLAN o the switch is coected to the appropriate VLAN i the shared storage etwork usig the 10-Gb port. 39

40 Network Zoe Cofiguratios Zoe 2 Switch 10-Gb ports Port 25 Port 26 1-Gb ports Ports 1-12 Ports Port 24 Each VLAN o the switch is allowed to support up to 12 coectios but the size of the Storage Groups ad egie determie the overall cliet cout. Chagig the switch cofiguratio to icrease the umber of cliets o a sigle VLAN is ot supported ad ca result i upredictable system performace. Cliet cout ca be scaled accordig to the umber of available switches. The followig table provides possibilities of Zoe 2 cliet couts based o the umber of ISIS egie ad switches. For each egie listed i the table, there is a associated 24-port switch. The exceptio is with three egies, i which the IXS does ot provide additioal ports. Available Zoe 2 Ports Number of Egies 24-Port Switch Cout Exteral Switch Ports a a. This is due to the use of a IXS board istead of a ISS. The previous table does ot reflect the use of Zoe 1 Cliets (Direct Coect), which at a miimum could cosist of oe System Director, AirSpeed devices, ad TrasferMaagers. Mixig Zoe 1 ad Zoe 2 cliets i a ISIS shared storage etwork is discussed i the ext sectio. There is o curret support for a exteral switch to be coected with the use of a 1 Gb coectio as performace for multiple cliets caot be guarateed over a sigle 1 Gb coectio. 40

41 Network Zoe Cofiguratios Zoe 1 ad Zoe 2 Cliets Mixed Cofiguratio The umber of ports available o the ISS (Zoe 1) makes it ecessary to add aother layer of cliets through a qualified etwork switch to create a (Zoe 2) i the ISIS shared storage etwork. A mixed cofiguratio (Zoe 1 ad Zoe 2) cosists of cliets coected directly ad idirectly through ports o the egie s ISS. Also show are two System Directors that coect to the egie via two separate ISS 1-Gb ports for use as a redudat System Director i case of a failure. Both System Directors also coect to each other through the oboard Etheret coectios to moitor if oe of the System Director fails. Avid ISIS 7000 Zoe 1 ad Zoe 2 Mixed Network Cofiguratio Cliet systems i Zoe 2 Itel Pro 1000 MT/PT board 1 GB etheret Zoe 2 switch with two 10-Gb Ports VLAN 10 VLAN GB etheret ISS VLAN 10 ISS VLAN 20 System Director ISS VLAN 10 Egie Egie System Director ISS VLAN 20 1 GB etheret Chassis itercoect System Director coectios 1 GB etheret Cliet systems i Zoe 1 Itel Pro 1000 MT/PT board Zoe 1 Zoe 2 Although it is ot show i the previous diagram, to esure high availability, wheever possible, the System Directors should be coected to two differet subets through two differet egies. Zoe 3 ad Zoe 4 Cliet Cofiguratio A Zoe 3 (idirect coect) cofiguratio cosist of a group of cliets coected to a Avid qualified layer-3 switch (routed) with kow Quality of Service (QoS); traffic routed to ISIS (oe hop) ad load-balaced across ISIS VLANs (approximately a 60/40 ratio) 41

42 Network Zoe Cofiguratios A Zoe 4 (idirect coect) cofiguratio cosists of group of cliets usig a edge or a house Etheret switch with ukow QoS; traffic routed to Avid ISIS (measured by the umber of hops) ad load-balaced across ISIS VLANs (approximately a 60/40 ratio) This switch is ormally coected to a house switch that has upliks to the Avid Productio Network through a Etheret switch that cotais a 10-Gb port coected to a ISS located i the egie. The System Director coects to the both subets via both ISS modules usig a 1-Gb port. Avid ISIS 7000 Zoe 3 ad Zoe 4 Network Cofiguratio Zoe 4 cliets corporate etwork Zoe 4 (Layer 3 routed/switched) Ca be oe multilayer switch 1 GB Etheret House switch VLAN 30 Zoe 3 layer 3 switch VLAN 10 VLAN 20 Avid Productio Network (Zoe 1, 2, ad 3) Zoe 3 cliet routed VLAN 30 Zoe 3 (Layer 3 routed/switched) Zoe 2 (Layer 2 switched) Zoe 2 Layer 2 switch VLAN 10 VLAN 20 Egie ISS VLAN 10 ISS VLAN 20 Chassis itercoect System Director ISS VLAN 10 Egie System Director ISS VLAN 20 System Director coectios 1 GB etheret Cliet systems i Zoe 1 Zoe 1 (Layer 2 switched) 42

43 Cablig Lik Aggregatio Support Cablig A lik aggregatio cofiguratio supports Zoe 2, Zoe 3, ad Zoe 4 cliets. For a list of cables qualified with the Avid ISIS system, see Supported Cablig o page 206. The followig sectios provide cablig iformatio you should kow whe cablig your Avid ISIS stack. Coectig the Egie CX-4 Cable The CX-4 cable is referred to as the Avid egie itercoect cable. It coects the egies through the itegrated Etheret switches (ISS ad IXS) to create the Avid ISIS stack. To coect the cable: t Place it i the coector at the rear of the system. You hear a sap, ad the cable is coected. Cable discoect c Damage ca occur whe discoectig the Avid egie itercoect cable from the switch board if ot doe properly. Care should be take to reduce strai o the ISS switch blades by orgaizig ad dressig the etheret cables ad CX-4 cables. Whe dressig the cables do ot block removable switch ad power compoets. 43

44 Cablig Removig the Avid Egie Itercoect Cable c The followig explaatio ad illustratio explai how to properly remove the egie itercoect cable. If you attempt discoect the cable by pullig the blue cable release towards you ad pullig the cable out from the coector at the same time you ca cause the cable ad or coector to be damaged. To remove the Avid egie itercoect Cable from the Rear Coector: 1. While the cable is i the coector, use your bottom had to grab the cable (or the metal portio of the coector) ad push the cable (or metal portio of the cable) towards the coector at the rear of the egie. 2. While keepig the pressure towards the egie coector usig the cable (or the metal portio of the coector), use the top had to pull the blue portio of the cable directly back. This dislodges the coectio of the cable from the coector. Bottom had pushig cable Pull back o blue cable release Push cable or metal towards egie 3. Pull back with both hads to remove the cable. 10-Gb Lik Aggregatio Overview The 10-Gb Lik Aggregatio fuctioality supported by the Avid ISIS 7000 software is described i the followig sectios. For a procedure o creatig a Lik Aggregatio Group, see Cofigurig a 10-Gb Lik Aggregatio Group o page 107. Whe cofigurig a Hi-Gb lik aggregatio for te- ad twelve-egies, see Hi-Gig Lik Aggregatio Group o page 82. Lik aggregatio is a method of combiig physical etwork liks ito a sigle logical lik for icreased badwidth. With Lik aggregatio, your are able to icrease the capacity ad availability of the commuicatio chael betwee devices (both switches ad cliets) usig 44

45 Cablig existig Etheret techologies. Two or more 10-Gb Etheret coectios ca be combied to icrease the badwidth capability ad to create resiliet ad redudat liks. Lik aggregatio is sometimes kow as Trukig. Lik aggregatio also provides load balacig across several liks i a lik aggregatio so that o sigle lik is overwhelmed. You must disable lik aggregatio before creatig or modifyig your Avid ISIS stack. After your stack has bee created, recofigure your Lik Aggregatio Groups. Supported i Lik Aggregatio Avid ISIS 7000 supports 10-Gb lik aggregatio (betwee the ISS ad the Avid Productio Network switch) ad Hi-Gig lik aggregatio (betwee two IXS). Avid ISIS software supports the lik aggregatio stadard clause 43 of (also kow as 802.3ad). Number of Groups Supported A lik aggregatio group refers to a umber of liks that combie together to form a sigle lik aggregatio. The umber of lik aggregatio groups supported i Avid ISIS 7000 is five. Number of Members Supported A lik aggregatio group ca have a maximum of eight members. This meas o more tha eight 10-Gb liks ca be combied ito oe lik aggregatio group per VLAN. The miimum umber of lik aggregatio members i a group is 2. For performace reasos, Avid recommeds that you maitai a eve umber of lik aggregatio members. So for a eight egie stack, you ca have a lik aggregatio group with two, four, ad six members. For a te or twelve egie stack, there ca be two, four, six, ad eight members i a lik aggregatio group. If a member is already part of a lik aggregatio group, it caot be part of aother lik aggregatio group. You also caot create a lik aggregatio group with a sigle member. Load Balacig The software balaces the load across multiple 10-Gb aggregated liks based o source ad destiatio IP addresses. 45

46 Cablig Failover If a 10-Gb truk lik fails, the software load balaces the traffic amog the remaiig truk liks. For example i a four-way 10-Gb truk if a sigle 10-Gb lik fails, the traffic is load balaced amog the remaiig three liks. This also meas that the average traffic distributio icreases from 25% with the four liks, to 33% i the three liks. Therefore, it is strogly advised that etwork plaers setup the truks to hadle the additioal load if a lik or a set of liks should fail i a truk cofiguratio. The traffic automatically re-balaces the load whe a truk lik returs. Warig messages are set to ISIS Maagemet Cosole otifyig you that a 10-Gb aggregatio lik status has chaged. Switch diagostics also provides errors whe you have a failed lik i a truk. The egie meu withi the ISIS Maagemet Cosole flashes a yellow warig triagle otifyig you that a 10-Gb Lik Aggregatio lik has chaged. The specific egie displays a yellow warig circle, ad the Switch Blade Status displays 1 Error(s). Details o the egie switch displays a status of Lik Warig. You ca the ope the Switch Aget page via the ifo butto o the egies details page, ad look at the Port Status page to verify the 10-Gb Lik Status. This failover feature fuctioality ca be disable i switch aget page. Recommeded Topologies For the best performace i stacks with two IXSs, the lik aggregatio members eed to be evely distributed betwee the ISSs that are coected to each IXS. For example, with a four lik group; two are coected to ISSs that are coected to IXS A, ad the other two liks are coected to ISSs that are coected to IXS B. Supported Fuctioality From the Lik Aggregatio meu i the switch aget, you ca: View curret settigs This displays the curret lik aggregatio cofiguratios, showig all curretly cofigured groups. The user may also modify a group or delete a group from this page. Create a ew lik aggregatio group This allows you to defie a ew lik aggregatio group. Eable or disable lik aggregatio cofiguratio This allows you to disable or eable the curret lik aggregatio cofiguratio. The cofiguratio is preserved. 46

47 Cablig Restart the lik aggregatio cofiguratio This allows you to request that the stack restart its lik aggregatio cofiguratio. This removes ad rebuilds the lik aggregatio groups as defied i the curret cofiguratio. Delete the lik aggregatio cofiguratio This disables lik aggregatio ad removes ay existig lik aggregatio cofiguratio. The cofiguratio is ot recoverable. This ca be used to set lik aggregatio settigs back to factory defaults. Other Fuctioality Every time a switch is itroduced to the stack (by coectig the stackig cable) or removed from the stack (by discoectig the stackig cable), the lik aggregatio software clears the lik aggregatio iformatio from the switches ad re-programs them agai. If the switches are beig programmed with lik aggregatio iformatio for the first time, lik aggregatio eeds to be eabled. This is doe by clickig o Eable or Disable lik aggregatio cofiguratio. 47

48 2 Coectig the ISIS Equipmet This chapter explais how to rackmout ad coect the system hardware. To do this, a system istallatio check list is provided to help you perform the istallatio i the correct order. The istallatio check list cotiues past the iformatio i this chapter ad poits you to the correct area i this documet or the ReadMe file to cotiue the istallatio. This chapter cotais the followig iformatio: Rack-Moutig the Equipmet Istallig Blades ad Power Supplies Coectig Power to Equipmet Coectig a Keyboard, Moitor, ad Mouse Coectig ISIS Hardware For iformatio o coectig ad cofigurig two System Directors for failover, see Cofigurig the System for Failover o page 126. Rack-Moutig the Equipmet c c This chapter describes how to istall ad coect the System Director ad other workgroup hardware. Iformatio cocerig power, airflow, ad dimesios are explaied completely i the Avid Products ad Network Site Preparatio Guide located o the documetatio DVD. You should uderstad the basic power cofiguratios explaied i Coectig Power to Equipmet o page 66. Before you start the procedures i this chapter, you should be familiar the previous chapters i this documet.

49 ID Rack-Moutig the Equipmet Rack-Moutig Examples Avid supports more tha oe Avid ISIS rack cofiguratio. You should have discussed the layout for your system with a Avid represetative prior to purchase. The followig examples show a few of the supported rack cofiguratios. Sigle Rack - Two Egies - Oe System Director System Director Egies 49

50 STA TU S S TA TU S S TA TU S MGMT MGMT MGMT STATUS STA TU S STATUS MGMT MGMT MGMT Rack-Moutig the Equipmet Sigle Rack - Four Egies - Oe System Director Switch System Director IXS Egies 50

51 STA TU S MGMT STATUS MGMT STA TU S STA TU S MGMT MGMT S TA TU S STATUS MGMT MGMT Rack-Moutig the Equipmet Dual Rack - Four Egies - Failover System Rack 1 Switch Rack 2 System Directors Egies Istallig Rack-Mout Rails ad Brackets The System Director is desiged for 19-ich (483-mm) rack cofiguratios ad requires oe EIA rack uits (1U), or 1.75 iches (44.45 mm) of rack space. The rail kit istalls ito rails that are betwee 23-iches (584.2-mm) to 31-iches (787.4-mm) iches deep. A optioal rail kit is available for racks that are up to 37 iches deep. The System Director icludes rack moutig slide rails. If istructios are icluded with your rail kit, use them istead of the istructios icluded i this sectio. The stadard rail cofiguratio is for racks with square moutig holes. Optioal brackets are icluded for racks with roud holes. The rack-moutig kit requires ier slide rails be mouted to the server ad the outer slide rails are mouted to the rack. Oce both the ier ad outer rails are i place, slide the server with the ier rails attached ito the outer rails. Secure the server i the frot of the rack usig the supplied screws so it does ot slide forward. 51

52 Rack-Moutig the Equipmet c w The System Director is desiged to be istalled horizotally i a rack. Istallig the System Director o a agle or i a sloped cosole causes the iteral drives to wear faster tha the iteded life of the drive. To esure the stability of the rack eclosure, start with heaviest equipmet istalled at the bottom of the rack eclosure. Lighter equipmet goes towards the middle ad top. The followig are recommedatios you should take ito accout prior to rack-moutig Avid ISIS equipmet: Avid recommeds that you leave a 1U or.5u space betwee each piece of equipmet mouted i the racks. This allows for better airflow ad cable access, ad helps stop vibratio i ay equipmet beig trasferred to spaces above ad below. The 1U System Director has vet holes o the top of the eclosure. Avid has performed thermal testig with the top vet holes blocked, ad the results idicated that eve with the top vet holes blocked, the 1U System Director still operates withi the temperature toleraces. Avid recommeds that you leave a 8 to 12 ich space at the bottom of the rack. This allows for better airflow ad lowers the possibility of dust or dirt beig picked up by the devices. If you have a redudat cofiguratio, you might place equipmet i differet racks. Place the System Director ad Failover System Director i differet racks, separate the storage elemets betwee racks, place redudat Etheret switches i differet racks, ad have the power from each rack coected to differet circuits. For ormal operatio, you ll eed to maitai approximately 2 feet (0.6 meters) of ope space i frot of ad behid the rack. This allows free access to the compoets i the rack for operatig chages or adjustmets. For service, you eed approximately 3 feet (1 meter) of ope space i frot of the rack ad 2 feet (0.6 meters) of ope space behid the rack. This allows for the removal of ay compoet that eeds to be replaced. Rack-mout Requiremets (Hebrew) Elevated Operatig Ambiet If istalled i a closed or multi-uit rack assembly, the operatig ambiet temperature of the rack eviromet might be greater tha room ambiet. Therefore, cosider istallig the equipmet i a eviromet compatible with the maximum ambiet temperature (Tma) specified by the maufacturer. 52

53 Rack-Moutig the Equipmet Reduced Air Flow Istallatio of the equipmet i a rack should be such that the amout of air flow required for safe operatio of the equipmet is ot compromised. Avid ISIS airflow is from the frot of the eclosure to the rear. Make allowaces for coolig air to be available to the frot pael surface ad o restrictios at the rear. Mechaical Loadig Moutig of the equipmet i the rack should be such that a hazardous coditio is ot achieved due to ueve mechaical loadig. Make sure your rack eclosure is stable eough to prevet tippig over whe oe or more Avid ISIS servers are exteded o the slidig rails. Circuit Overloadig Cosideratio should be give to the coectio of the equipmet to the supply circuit ad the effect that overloadig of the circuits might have o overcurret protectio ad supply wirig. Appropriate cosideratio of equipmet ameplate ratigs should be used whe addressig this cocer. Reliable Groudig Reliable groudig of rack-mouted equipmet should be maitaied. Particular attetio should be give to supply coectios other tha direct coectios to the brach circuit (for example, use of power strips). Iside Eclosure Access If you wat to exted the eclosure, ad remove the top cover, you must allow 0.5 i (1.3 cm) clearace o top of the eclosure for cover removal. 53

54 Rack-Moutig the Equipmet Positioig the server i the Rack The followig iformatio helps you decide where to istall the System Director i the rack. To positio the System Director i the rack eclosure: t Select a positio i the rack where the System Director is at the proper baselie positio. Positioig the System Director Rack moutig rail hole spacig 5/8 i 5/8 i Rack moutig rail 1/2 i 1 3/4 i 3U 5/8 i 5/8 i System Director frot pael moutig hole 1/2 i 1 3/4 i 2U 5/8 i 5/8 i 1/2 i EIA rack uit 1 3/4 i 1U 5/8 i 5/8 i 1/2 i Baselie positio is betwee two 1/2ich holes. 54

55 Rack-Moutig the Equipmet Separatig the Slide Rails You eed to separate the slide rails ad attach the ier movable sectio to the System Director ad the outer fixed sectio to the rack rails. To separate the slide rails: 1. Slide the slide rail completely ope. 2. Press the sprig clip o the ier slide rail as show i the illustratio. The blowup of the sprig clip show i the illustratio is o the bottom side of the slide rail. Separatig the Slide Rails 3. Pull ad separate the two halves. 4. Repeat these steps to separate the secod slide rail. 55

56 Rack-Moutig the Equipmet Attachig Ier Slide Rails to the System Director Attach the ier slide rails that were separated from the outer slide rails to the System Director. To attach the ier slide rails: 1. Positio the ier slide rail agaist the side of the server so that the screw holes are toward the rear of the server, ad frot of the slide rail fits over the tab at the frot of the server. 2. Secure the ier slide rail to the server with two of the small screws. You might fid more screws i the rail kit tha is eeded, ad described i this procedure. Attachig the Ier Slide Rails 3. Repeat this procedure to attach the other ier slide rail o the other side of the server. Attachig the Outer Rails to a Square-Hole Rack After separatig the slide rails as previously described (see Separatig the Slide Rails o page 55), perform the followig procedure. If your moutig rails have roud holes, see Attachig the Outer Rails to a Roud-Hole Rack o page 58. To attach the outer slide rails to the rack with square holes: 1. Alig the outer slide rail bracket assembly with the frot rack-moudig holes. You should have someoe helpig you hold the slide rails level while you are positioig them i the rack. 2. Slide the square tabs through the holes i the frot, vertical rack-moutig rail. 56

57 Rack-Moutig the Equipmet Positioig the Outer Slide Rail with the Frot Rack-Moutig Rail 3. Push the outer rail towards the outside of the rack, to secure the outer rail i place Isert the Outer Slide Rail to the Frot Rack-Moutig Rail 4. Adjust the outer slide rail bracket assembly to the rear moutig rail. 57

58 Rack-Moutig the Equipmet 5. Secure the rear outer slide rail bracket assembly to the rear moutig rail as you did for the frot rack-moutig rail. Securig the Outer Slide Rail to the Rear Rack-Moutig Rail 6. Repeat this procedure to attach the secod outer slide rail o the other side of the rack. Attachig the Outer Rails to a Roud-Hole Rack After separatig the slide rails as previously described (see Separatig the Slide Rails o page 55), perform the followig procedure. If your moutig rails have roud holes, you first eed to clip o the roud hole adapter. 58

59 Rack-Moutig the Equipmet To attach the outer slide rails to the rack with roud holes: 1. Locate the four roud hole adapters (which ship i the accessory kit's plastic bag, ot i the rack mout kit box) ad positio the adapter o the ed of the outer slide rail bracket assembly as show i the followig illustratio. Attachig the Roud Hole Adapter to the Bracket Assembly Outer slide rail bracket assembly Bracket assembly tabs Roud hole adapter 2. With the bracket assembly tabs aligig with the cut-out i the roud hole adapter, swig the adapter so that the holes face the frot of the bracket assemble as show i the followig illustratio. Positioig the Roud Hole Adapter 59

60 Rack-Moutig the Equipmet 3. Slide the outer slide rail bracket assembly oto the side rack-moutig rail so that the roud hole adapter is over the rack rail. You should have someoe helpig you hold the slide rails level while you are positioig them i the rack. Isert the Outer Slide Rail to the Frot Rack-Moutig Rail 4. Isert the small (10-32) Phillips-head screws through the roud-hole adapter ad moutig rail, ito the bracket. If the rack holes are differet size, you eed to supply your ow screws Securig the Outer Slide Rail to the Rack-Moutig Rail 60

61 Rack-Moutig the Equipmet 5. Adjust the outer slide rail bracket assembly to the rear moutig rail. 6. Secure the rear outer slide rail bracket assembly to the rear moutig rail as you did for the frot rack-moutig rail. 7. Repeat this procedure to attach the secod outer slide rail o the other side of the rack. Securig the System Director i a Rack c You should have someoe helpig you lift the System Director while you are positioig it ito the slide rails. To secure the server to the rack eclosure: 1. Lift ad positio the server so that the ier slide rails (secured to the System Director) are aliged with the outer slide rails secured to the rack. 2. Push the frot of the System Director server flush agaist the frot moutig rail. The holes i the server frot pael alig with the holes i the frot moutig rail. 3. From the frot of the rack eclosure, isert the large Phillips-head screw through the System Director ad frot moutig rail. - Square hole racks the middle hole of the outer rail kit is where the screw achors the server frot pael to the vertical rail. A M6x10 screw i the parts kit is icluded to secure the frot pael with square hole racks. - Roud hole racks the server frot pael attaches to the vertical rail of the rack. Use a truss head screw or hardware that come with your rack to secure the frot pael with roud hole racks. Frot Pael Screws Rack eclosure frot moutig rail 61

62 Rack-Moutig the Equipmet Moutig the Egie w Liftig the egie with the blades ad power supplies istalled ca cause a ijury. The egie must have the blades ad power supplies removed prior to liftig. Avid recommeds that two people be used wheever liftig the empty egie. To mout the egie ito the rack: 1. Screw the brackets to the rear of the rack as show i the followig figure. Rear 2. Make sure that the blades ad power supplies are ot i the egie. 3. Usig two people, lift the egie ad place the rear of the egie oto the brackets as show i the followig figure. 62

63 Istallig Blades ad Power Supplies 4. Screw the egie to the frot of the rack through the ears of the egie as show i the precedig figure. Istallig Blades ad Power Supplies w Oce the egie has bee mouted you ca istall the power supplies ad blades. Oly traied Avid techicias should remove ad replace the power supply whe power is applied to the system. Sice power to the system is still o, you must always keep your hads exteral to the egie whe a power supply is missig from the egie. To place the power supplies ad blades ito the egie: 1. Upack each ISB ad tur it so you ca properly read the Avid ame. 2. Pull ope the plastic hadle (with drive size label) o the frot of the ISB. 3. Place the ISB ito the slot ad slowly push the ISB completely ito the slot. w 4. Push the plastic hadle (with drive size label) closed, to lock the ISB ito the slot. 5. Repeat step 1 through step 4 util all blades are istalled. 6. Carefully upack each power supply. Avid recommeds that two persos be used to istall the power supplies. You could be ijured if you dropped a power supply o ay part of your body. 63

64 Istallig Blades ad Power Supplies 7. Place the power supply ito the egie as show i the followig figure ad slowly push the power supply ito the slot. Screws 8. Tur the screws util tight. 9. Repeat step 6 through step 8 util all power supplies are istalled. Istallig IXS ad ISS Switches The locatio of the ISS ad IXS switches i the stack are very importat. If you have oly oe or two egies you should oly be istallig ISS switches ito the egies, see Two-Egie Stackig o page 73. If you have more tha two egies, you eed to istall two IXSs i the first egie at the top of the stack, depedig o your the versio of the hardware, the followig is eeded: You eed two IXS2000s i three- to twelve-egie cofiguratios with v2.x hardware, see Three- to Twelve-Egie Stackig Summary With v2.x Switches o page 75. If you are istallig a system with v1.x hardware, see the v2.1.1 (or earlier) Avid ISIS Setup Guide for detailed procedures. To istall your IXS or ISS: 1. Upack the switch ad isert the switch edges ito the iteral egie slides. 2. Carefully push the switch ito the midplae of the egie util the coectio is made. 64

65 Coectig a Keyboard, Moitor, ad Mouse 3. Tighte the thumbscrew o each side of the switch. IXS Thumbscrews Coectig a Keyboard, Moitor, ad Mouse c A idustry stadard USB keyboard, USB mouse ad VGA moitor are use to access the System Director. Whe istalled i a rack with several servers a optioal KVM switch ca also be used. The keyboard, moitor, ad mouse coectios use the same ports described i the followig procedure. Follow the istructio supplied with your KVM switch. You eed to supply KVM cables that are compatible with your KVM switch. There are oly two USB ports o the rear of the System Director. Oe of the ports is typically used for the applicatio key. Whe you purchase your KVM switch make sure it icludes a USB splitter cable so that both your keyboard ad mouse ca plug ito the splitter cable ad use a sigle USB port o the Egie. To coect a keyboard, moitor, ad mouse to the Avid ISIS: 1. Istall your KVM switch i a suitable slot ext to the System Director i the rack. You ca also place the moitor o a shelf, ad the keyboard ad mouse o a slidig tray i the rack. These items are optioal ad ca be purchased locally or from Avid. Do ot place the moitor o top of the Avid ISIS. 2. Attach the VGA coector o the moitor cable to the 15-pi video port o the back of the Avid ISIS. Secure the coector with the thumbscrews o the coector. For exact locatios see System Director Rear Pael o page Isert the coector o the keyboard ad mouse cables ito a USB splitter cable. If you do ot have a USB splitter cable, plug your keyboard ad mouse cables directly ito the USB ports o the rear of the System Director. 4. Isert the other ed of the USB splitter cable ito a USB coector o the back of the System Director. 65

66 Coectig Power to Equipmet Coectig Power to Equipmet The Avid ISIS 7000 hardware icludes three power supplies usig a N+1 cofiguratio for redudacy. The three power supplies load share to allow the balaced distributio of V ac power ito each Avid ISIS 7000 egie. Usually, a miimum of two of the three power supplies must be operatioal at oe time for the egie to fuctio properly. The fas i each power supply cool the supply ad provides airflow for the egie. If a power supply fails, leave it i place util you have a replacemet. c Each power supply is rated at 5 amps of curret capacity at 120 Vac. You ca have up to oe power supply from each of the three egies o oe 20-amp circuit. This allows the system to cotiue ruig if oe of the three power supplies fails, with the two remaiig load-sharig power supplies drawig slightly less tha 10 amps. Each System Director has two power supplies rated at 5.8 amps each. Avid recommeds each power supplies be o a separated 20-amp circuit. A egie ca operate o two power supplies for a period of time to allow you to protect data. The followig illustratio shows a example of how the power should be coected to protect data. Do ot coect the power cords to the egies util istructed to do so i Settig-Up Network Addresses I the Stack o page 71. Use this sectio to determie how you should coect power to the egies. Place the power cords ito the egies whe you place them ito the rack as explaied i Rack-Moutig the Equipmet o page 48, but do ot plug them ito the outlets util told to do so later i the documet. See the followig sectios: Three 20-Amp V AC Circuits for Three Egies Three 20-Amp V AC Circuits for Two Egies Two 20-Amp V AC Circuits for Two Egies Coectig Power Cords Whe usig two System Directors, two 20-amp circuits should be supplied ad cofigured as follows: 66

67 Coectig Power to Equipmet To coect the power cords to the System Director: t Plug two power cords ito the back of the server ad the plug the other eds ito power outlets o separate circuits. Power Coectios Power supplies 20 Amp System Director 20 Amp System Director Three 20-Amp V AC Circuits for Three Egies Whe you are usig three 20-amp circuits for three egies, they are cofigured as follows: Basic Power Coectio for Three ISIS Egies A B C Egie A B C Egie A B C Egie 20 Amp 20 Amp 20 Amp 67

68 Coectig Power to Equipmet Three 20-Amp V AC Circuits for Two Egies Whe usig three 20-amp circuits for the egie, they are cofigured as follows: First Example of Power Coectio for Two ISIS Egies A B C Egie A B C Egie 20 Amp 20 Amp 20 Amp The 20-amp circuits show for the System Directors should remai the same for both the three ad two 20-amp circuit examples. Two 20-Amp V AC Circuits for Two Egies c The followig cofiguratio is ot recommeded by Avid, but some locatios might eed to coect i this maer. Whe usig two 20-amp circuits for the egie, they are cofigured as follows: Secod Example of Power Coectio for Two ISIS Egies A B C Egie A B C Egie 20 Amp 20 Amp The 20-amp circuits show for the System Directors should remai the same for both the three ad two 20-amp circuit examples. 68

69 Coectig ISIS Hardware Turig System O ad Off To tur the system o or off, use the followig procedures. Do ot tur off the Avid ISIS compoets util they have completely powered o. To tur your system o: 1. Tur o your egies oe at a time by pluggig at least two power cords ito two power supplies at the same time. Plug the third power cord ito the third power supply soo after the first two powers supplies have bee give V ac power. Allow eough time for all lights o the frot pael to tur Gree. 2. Tur o the System Directors ad to start the Avid ISIS system. 3. Cliets should restart there systems ad use the Cliet Maager software to log o ad mout workspaces. To tur your system off: 1. Exit the Cliet Maager o all cliets. 2. Stop the secodary System Director usig the System Director Cotrol Pael if you are set up for failover. 3. Stop the Active System Director usig the System Director Cotrol Pael. 4. Tur off the System Directors. 5. Tur off the egies oe at a time by upluggig the three power cords for each egie. Coectig ISIS Hardware c The process of coectig the egies to the Avid ISIS etwork is a two step process. First you logically cofigure the addresses for the egie, the you physically make the coectio to complete the process. If you eed to istall software, see Istallig Software ad Cofigurig 10-Gb Lik Aggregatio o page 83. The egies are powered o whe two or three power supplies are plugged ito a V ac power source. Whe the egies are o, ad the itercoect cables are attached, the etwork tries to idetify the ew coectio before it should. Do ot coect the itercoect cables util told to do so i the procedures. The 64-bit System Directors itroduce i Avid ISIS 7000 v2.0 ca be used with v2.x ad v1.x geeratio switches i the egies. The two v2.x switches are braded with a IXS2000 ad ISS2000 silk-scree. The v2.x switches caot be mixed i ISIS egies with earlier versios (v1.x) of the switches (labeled IXS1000 ad ISS1000). All the switches i the egies eed to be of the same geeratio. 69

70 Coectig ISIS Hardware c You caot mix ew switches (labeled IXS2000 ad ISS2000) with origial switch hardware (labeled IXS1000 ad ISS1000). All switches i the egie, ad egies i the stack must be from the same geeratio of hardware. The procedures provided i this guide describe the AS3000 System Directors ad Avid ISIS 2.x hardware. You will eed the followig: Widows computer (laptop or System Director) CAT5e or CAT6 Etheret cable to ru betwee the Widows computer ad the Maagemet port of the ISS or IXS Two or more egie itercoect cables (whe usig more tha oe egie) System Director ISIS software kit Egie Cofiguratio v2.x Hardware Guidelies Although there are a few ways to physically coect ad eable the egies, Avid recommeds the process described i this sectio for cosistecy ad depedability. I smaller cofiguratios differet switch blades are used: ISS Oly the ISS blades are used whe you are coectig two egies. IXS Whe coectig three to twelve egies, two IXS2000 blades are used i the first egie (oe for each subet) to coect the ext eleve egies. Egie cofiguratios are described i the followig sectios: Two-Egie Stackig o page 73. Three- to Twelve-Egie Stackig Summary With v2.x Switches o page 75 You must disable lik aggregatio before creatig or modifyig your Avid ISIS stack. After your stack has bee created, recofigure your lik aggregatio. 70

71 Coectig ISIS Hardware Use the followig list to help you whe you coect the System Director, laptop for cofiguratio, ad cliets to the Avid ISIS 7000 system. A laptop (or ay computer ruig a Widows operatig system) is used i the followig examples for cofigurig the egie at the begiig of the istallatio or for maiteace by a Avid represetative. You ca use the 1-Gb coectio o the System Director for cofigurig the egie at the begiig if eeded, but do ot leave it coected or use it for a maiteace coectio. All cliets coected to the switches o the left side of the egie are coected to oe subet, while cliets coected to the switches o right side of the box are coected to the secod subet. Whe you are coectig the System Director to the ISS module usig the dual port Etheret board, Avid recommeds that you coect the left port to the left side of the egie ad the right port to the right side of the egie. Where the left side correspods to the VLAN 10 subet ad right side correspods to the VLAN 20 subet. However, it also fuctios properly the other way. You should reame the left side, to Left Side, VLAN 10 ad the right side, to Right Side, VLAN 20 i the Network Properties of your System Director. Settig-Up Network Addresses I the Stack Regardless of the umber of egies you are plaig i your Avid ISIS stack. The followig procedure describes how to cofigure the first egie. To cofigure the egie: 1. Coect the power cords that are coected to the System Director to the V ac circuit ad tur o the System Director. The System Director password is preset to is-admi. Not to be cofused with the System Director Web Page Admiistrator user whose default password is blak. 2. Coect the power cords from at least two of the egie s power supplies to V ac circuit at the same time. The coect the third power supply. It should take about 2 miutes for the egies to reach ready status. Wait for all the LEDS o the egie to be gree. 3. Power o all the egies i the stack. Power cords are plugged ito the egies early i the process to speed up the istallatio time. Egies ca take a miute or two to become ready. If the egies are ready whe it is time to add them to the stack, the istallatio takes less time. Do ot plug the itercoect cables ito the egies util istructed to do so. 71

72 Coectig ISIS Hardware 4. Usig a laptop (or computer ruig a Widows operatig system), assig a static IP address of to the etwork adapter (NIC) ad attach it to the maagemet port of left switch. 5. Ope a browser ad avigate to the Switch Aget Web page via the followig address: 6. You are asked for the default password. Type se-admi. The Avid ISIS 7000 Itegrated Switch Blade page appears. 7. Type the followig ito the Chassis Cofiguratio widow: - Startig IP addresses. Eter the IP addresses for both subets, see IP Addressig Overview o page Subet mask - Edig IP address should be the last address of the egie i the system. Remember that each egie has 17 IP addresses o each side, for a total of 34. Set the edig address high eough to cover the last egie ad ay possible ear term future eeds. If you are goig to be usig a Zoe 3 eviromet you must set the default gateway addresses for both sides of the egie. These addresses must come from the site s IS departmet. Make sure there are o DHCP servers coected to the etwork segmets that assig addresses i the Avid ISIS rage. - Date, Time, ad Time Zoe or Eable etwork time protocol If your etwork has a etwork time protocol (NTP) server, you ca eter the IP address of that server i the Chassis Cofiguratio widow. NTP Server 1 is for the primary NTP server ad if you have a secodary NTP server, eter the secodary IP address i NTP Server 2. 72

73 Coectig ISIS Hardware Oce the NTP is cofigured o a switch, the iformatio propagates to all the other switches automatically. The time is also automatically sychroized oto the storage blades after the NTP is cofigured o the switch. 8. Click Submit. A Dialog box might appear with a iformatioal warig ad ca be disregarded. The first egie is ow properly addressed. Two-Egie Stackig To stack two egies: 1. Complete the procedure Settig-Up Network Addresses I the Stack o page Ope a left-side Switch Web page. 3. Go to System > Cofiguratio > Add/Remove chassis. 4. Click Add ad wait for the progress bar to complete. 5. Coect the itercoect cable from the left side of the stack to the ew egie. The switch the picks up the addresses ad stackig iformatio. Wait 5 miutes ad refresh the page. 73

74 Coectig ISIS Hardware 6. Verify that the serial umber of the secod egie is ow i the Add a chassis list. 7. Attach the right itercoect cable. 8. Assig appropriate static IP address to the left ad right etwork ports of the System Director. 9. Attach the System Director to the left ad right switches ad verify that all four switches ca be piged o their cliet IP address. The followig example shows the physical coectios betwee two egies, a System Director, ad cliets. These are direct coectios to the cliet system ad ot coected through switches. For a procedure of this coectio, see Settig-Up Network Addresses I the Stack o page

75 STATUS STATUS STATUS STATUS Coectig ISIS Hardware Two-Egie Coectios To cliet - RJ45 coector, CAT 5e or CAT 6 Iter-egie coectio CX-4 coector Avid itercoect cable Left side Right side RJ 45 coector CAT 5e or CAT 6 MGMT MGMT System Director or laptop for cofigurig oly MGMT MGMT ISS Coectio 1 Three- to Twelve-Egie Stackig Summary With v2.x Switches Whe coectig three- to twelve-egies, coect ad add the switches to the VLAN 10 subet (left side) first ad the coect the egies to the VLAN 20 (right side) subet. Whe accessig the Aget Web pages for the egies, use your laptop through the Maagemet port or the Switch Aget Web through the Avid ISIS 7000 software o your System Director. Iformatio o istallig the software o the system Director is described i Software Istallatio o page

76 Coectig ISIS Hardware I three- to twelve-egie cofiguratios with IXS2000 switches, two IXSs are istalled i the first egie, see Three- to Twelve-Egie Coectios With v2.x Switches o page 76. The IXS2000 ports 1 through 11 are referred to from left to right as show i the followig figure. IXS2000 Egie Port Numberig IXS module Maagemet coectio 11 Egie itercoectios Avid strogly recommeds you keep your egies ad IP addresses i order i cojuctio with the order of the ports used o the IXSs. Whe the IP address of the egies are i order with how they are mouted i the rack, support persoel ca better idetify the coectios ad compoets i the etwork. For a overview of the recommeded IP addressig, see IP Addressig Overview o page 83. Three- to Twelve-Egie Coectios With v2.x Switches The followig procedure describes cablig up to twelve egies ad might ot represet your actual rack cofiguratio. The cablig is the same whe usig IXSs regardless of the umber of egies i your cofiguratio. To coect the VLAN 10 subet (left side): 1. Loose the thumb screws o all the right side switches (IXS ad ISS) ad pull the right side switches out about a ich of all the egies (so they are ot electrically coected i the egie). 2. Coect the power cords from at least two of the egie s power supplies to V ac circuit at the same time. The coect the third power supply. It should take about 2 miutes for the egies to reach ready status. Wait for all the LEDS o the egie to be gree. 3. Power o all the egies i the stack. 76

77 Coectig ISIS Hardware Power cords are plugged ito the egies early i the process to speed up the istallatio time. Egies ca take a miute or two to become ready. If the egies are ready whe it is time to add them to the stack, the istallatio takes less time. Do ot plug the itercoect cables ito the egies util istructed to do so. 4. Usig a laptop (or computer ruig a Widows operatig system), assig a static IP address of to the etwork adapter (NIC) ad attach it to the maagemet port of left IXS. 5. Ope a browser ad avigate to the Switch Aget Web page via the followig address: 6. You are asked for the default password. Type se-admi. The Avid ISIS 7000 Itegrated Switch Blade Widow appears. 7. Type the followig ito the Chassis Cofiguratio widow: - Startig IP addresses. Eter the IP addresses for both subets, see IP Addressig Overview o page Subet mask - Edig IP address should be the last address of the egie i the system. Remember that each egie has 17 IP addresses o each side, for a total of 34. Set the edig address high eough to cover the last egie ad ay possible ear term future eeds. If you are goig to be usig a Zoe 3 eviromet you must set the default gateway addresses for both sides of the egie. These addresses must come from the site s IS departmet. Make sure there are o DHCP servers coected to the etwork segmets that assig addresses i the Avid ISIS rage. - Date, Time, ad Time Zoe or Eable etwork time protocol If your etwork has a etwork time protocol (NTP) server, you ca eter the IP address of that server i the Chassis Cofiguratio widow. NTP Server 1 is for the primary NTP server ad if you have a secodary NTP server, eter the secodary IP address i NTP Server 2. 77

78 Coectig ISIS Hardware Oce the NTP is cofigured o a switch, the iformatio propagates to all the other switches automatically. The time is also automatically sychroized oto the storage blades after the NTP is cofigured o the switch. 8. Click Submit. A Dialog box might appear with a iformatioal warig ad ca be disregarded. The first egie is ow properly addressed. 9. Click Add/Remove chassis to go to the Add a Chassis page. 78

79 Coectig ISIS Hardware 10. Click Add ad wait for the progress bar to complete. Add 79

80 STATUS MGMT STATUS MGMT Coectig ISIS Hardware 11. Immediately attach a itercoect cable from port 1 of the left IXS to the left ISS itercoect port of the secod egie. Left Subet Twelve-Egie Coectios Third egie Fifth egie Seveth egie Secod egie Fourth egie Sixth egie Eighth egie Teth egie Twelfth egie Nith egie Eleveth egie It is ot madatory that you coect each egie to the exact ports show i the illustratio. The order of the ports ad egies show was suggested just to keep the stack logically orgaized. 12. Verify that the switch was added to the stack successfully. The serial umber of the ew egie appears i the Add/Remove Chassis list after a few momets whe the switch is successfully added. If the ew egie does ot appear i the list (times out), see Egie Does Not Appear i Add Egie List o page 100. You ca also avigate to the Tools tab ad verify that IXS ca pig the added switch via the expected cliet IP address. 13. Repeat steps 9 through 11 util eleve egies are coected. Coect the third egie to port 2, fourth egie to port 3, ad so o, util all egies are coected to ports 1 through 11 o left subet (VLAN 10). 14. Attach the System Director to cliet port ad assig a appropriate IP address for the left subet. Verify that you ca pig all the switches i the left stack at the expected IP addresses. 15. Cotiue with the followig procedure to coect VLAN 20 (right side). 80

81 STATUS MGMT STATUS MGMT Coectig ISIS Hardware To coect the VLAN 20 subet (right side) 1. Isert right IXS (right-side switch i the top egie) ad tighte the thumb screws. The IXS switch starts whe iserted, allow the switch 2 miutes to power o ad eter a ready state. 2. Isert the right side ISSs that you ited o coectig to right IXS subet ad tighte the thumb screws. Allow the switches 2 miutes to power o ad eter a ready state. 3. Coect the secod egie to port 1, third egie to port 2, ad so o, util all egies are coected to ports 1 through 11 o right subet (VLAN 20). Do ot click Add from ay IXS Aget Web page. Right Subet Twelve-Egie Coectios Third egie Fifth egie Seveth egie Secod egie Fourth egie Sixth egie Eighth egie Teth egie Twelfth egie Nith egie Eleveth egie 4. Attach the System Director to cliet port ad assig a appropriate IP address for the right subet. Verify that you ca pig all the switches i the right stack at the expected IP addresses. All switches i the stack (left ad right sides) should ow be pigable from the System Director. 81

82 Coectig ISIS Hardware Hi-Gig Lik Aggregatio Group c c Two itercoect cables ad Lik Aggregatio are used to icrease the badwidth betwee the IXS s. However, both itercoect cables must ot be coected util Hi-Gig Lik Aggregatio is Eabled. Lik Aggregatio must be eabled for both sides of the etwork i order for cliets o both sides to perform I/O operatios. If Hi-Gig Lik Aggregatio is ot eabled, ad two itercoect cables are used to coect the IXS s, the traffic loops ad stackig problems occur. To eable lik aggregatio: 1. Go to ay left subet Switch Aget Web page. Notice o the left had colum of the System page there is a optio Hi Gig Lik Aggregatio with a Eable/Disable radio butto. 2. Click Eable/Disable. 3. Click the radio butto to Eable Hi Gig Lik Aggregatio. 4. Click submit, the IXS s restart. 5. After the IXS has restarted, check that Hi Gig is o i the Hi Gig Lik Aggregatio colum of the System page > Switch Aget > Maagemet Domai. 6. Coect a stackig cable from oe IXS port to a IXS port o aother Egie. Curretly oly Port 6 ad Port 7 o v1.x hardware ca be used for Hi-Gig Lik Aggregatio. Do ot use ay other stack ports to coect the IXS s to each other. 82

83 3 Istallig Software ad Cofigurig 10-Gb Lik Aggregatio This chapter describes how to coect ad cofigure the System Director ad other Avid ISIS hardware. Sice the umber of differet cofiguratios are edless, it uses a cofiguratio with four egies ad oe System Director as a example. c If you have questios, please call your Avid represetative or your local ACSR. Before you start the procedures i this chapter, you should be familiar with the iformatio i previous chapters ad the Avid Products ad Network Site Preparatio Guide. This chapter cotais the followig sectios: IP Addressig Overview Cofiguratio Overview Software Istallatio Product Recovery Needs to be Copied to the USB Flash Drive Avid Iterplay Autheticatio Cofigurig a 10-Gb Lik Aggregatio Group IP Addressig Overview Before you attempt to defie a total IP addressig scheme for your system ad cofigure the static iteral IP addresses of the egie, you should have a solid uderstadig of how the addresses are assiged withi the egie ad how the IP addresses icremet betwee egies ad , subet 10 ad subet 20, are used by Avid as examples throughout this documet, your site might require differet addresses. Cosult with your site s etworkig maagers for site specific requiremets. Uless specified, you ca chage the addresses used i the followig example to suit your eeds. However, whichever static IP addresses are assiged withi the egie, they must ot be assiged by a DHCP server to ay other device withi the Network.

84 IP Addressig Overview The followig figure shows the frot ad rear view of a egie. Use the followig two figures ad bulleted list to uderstad how static IP addresses are assiged to each egie. Frot ad Rear of a Egie Upper left Frot Rear Lower right Maagemet Port Left side (default subet 10) Maagemet Port Right side (default subet 20) The IXS show is oly used whe three or more egies are coected. The followig list describes what eeds to be accomplished to assig IP addresses to egies. You should uderstad the assigmet of IP addresses completely before you perform the actual cofiguratio. Do ot attempt to assig addresses to the egie usig this list. This provides a overview, ot a step-by-step procedure. Coect Port 1 of the System Director or a port o a laptop to the Maagemet Port of the ISS i the bottom egie of the rack usig a CAT5 E, CAT6 cable or better. See the previous figure. You are ow talkig to the Maagemet Port o a isolated etwork iterface o the ISS usig the default IP address of This IP address is used o every Maagemet Port o the ISS ad expasio switch blade. The address is ot o the local 10 or 20 subets Etheret bus ad is ever used to trasfer actual data. 84

85 IP Addressig Overview Whe you assig subet addresses iterally ad have more tha oe egie, all ISSs ad IXSs o the left side of the rear of the egie are o oe subet, while all ISSs ad IXSs o the right side of the rear of the egie are o the other subet. See the followig tables provide a example of the address assigmets described i the followig bullets. The two static IP addresses are assiged to the upper left-most ISB slot i the egie whe lookig at the egie from the frot. The addresses are o subet 10 ad o subet 20. You are assigig the address to the slot, ot the blade. The ISB ca be physically moved, but the IP address remais with the slot. As the slots go sequetially from top left to right, over a row ad startig at the left agai, each slot is assiged a static IP address that is icremeted by oe util you reach the right-most bottom slot that cotais addresses of ad At this poit, each ISS or IXS is assiged a base address. Oe ISS is assiged a subet 10 address of ad the other a subet 20 address of (uless the you wat to chage the IP scheme or subet mask). Each side of the egie is assiged 17 addresses o each etwork for a total of 34 addresses per egie. You the icremet the subet 10 ad subet 20 addresses by oe ad assig them to the switch blades i the ext egie. The ISB slots ad switches are agai icremeted. First Egie Iteral Static IP Address Assigmets ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) Switch (ISS or IXS) Switch (ISS or IXS)

86 Cofiguratio Overview Secod Egie Iteral Static IP Address Assigmets ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) ISB (left side) (right side) Switch (ISS or IXS) Switch (ISS or IXS) Cofiguratio Overview Your System Director ad egies should be rack mouted with the itercoect cables coected to the left side of your stack as previously described before cotiuig. You ow eed to do the followig: 1. Cofigure the egie by assigig IP addresses to the egie. This provides each ISS, IXS, ad ISB with the eeded IP addresses to coect to the cliets ad System Director, see Settig-Up Network Addresses I the Stack o page 71. The ghost image o the System Directors does ot set the IP addresses of the two oboard NICs or the dual NICs card o the PCI bus; the system is set for DHCP. 2. Load the System Director software. This software is used to create a file system o the System Director, bid the ISBs to the software o the System Director, create Storage groups, ad admiister the Avid ISIS system. See Loadig Cliet Software o page Perform admiistrative fuctios: bid ISBs (storage elemets), create storage groups, ad do other admiistrative fuctios. See Creatig a Active File System o the System Director. 4. Load the cliet software; see Loadig Cliet Software. 86

87 Software Istallatio Software Istallatio Your System Director ad egies should be cabled ad attached to both iteral subets similar to the Settig-Up Network Addresses I the Stack o page 71. Loadig the Software The Avid ISIS eclosure does ot have a DVD reader. Software is loaded oto the system usig a USB flash drive. The system ships with two USB flash drives: Oe USB flash drive is your Avid ISIS software istallatio kit ad stores approximately 4 GB of data. Avid ISIS systems ship with the software kit loaded o the 4 GB USB. Ay USB flash drive is supported for loadig the software kit as log as it has at least 2 GB of storage. The secod USB flash drive stores approximately 16 GB of data ad is iteded to be used as a bootable USB flash drive with Avid ISIS Product Recovery image. For istructios o creatig the bootable USB flash drive with Product Recovery image, see Usig the Product Recovery USB for 64-bit System Directors o page 195. To load the Avid ISIS software: 1. Log i to the Avid ISIS 7000 as Admiistrator (default password: is-admi). The Avid ISIS 7000 product documetatio is i PDF format. You ca access the documetatio i the AvidISISDocumetatio folder o the Avid ISIS istaller kit. You eed to dowload ad istall Acrobat Reader o your Avid ISIS 7000 before you ca access the PDF documetatio. 2. Make a folder for the software kit o your root directory (C:\) of your System Director. 3. Isert the 4 GB USB flash drive (with software kit) ito ay of USB ports o your System Director. You ca ru the software istaller from the USB flash drive. The advatage of copyig the software kit to the Avid ISIS is that you have easy access to kit files if you should ever them i the future. a. Double-click the computer ico o the desktop. b. Double-click the USB flash drive ico i the widow ad copy the software kit ito the ew folder you created o the Avid ISIS 7000 system. 4. (Optio) The Avid ISIS 7000 software kit is also available o the Avid Dowload Ceter ( Ucompress (uzip) the dowloaded software kit i the ew folder o the Avid ISIS 7000 system. 87

88 Software Istallatio 5. Double-click the Autoru.exe file i the software kit. The istaller splash scree appears. Avid highly recommeds that you click the Documetatio lik. This displays the ReadMe file that provides the latest iformatio regardig the Avid ISIS 7000 system. You must have Adobe Reader istalled to view the PDF. 6. Select ISIS 7000 System Director from the Select Software Package meu. The followig table describes the istaller optios ad their fuctios. 88

89 Software Istallatio Istaller Dialog Box Selectio Package Selectio Fuctio Select the ISIS software kit from the Select Software Package meu. ISIS 5000 Egie Select this meu item if you are loadig the software o optioal storage eclosers. Oce you have the System Director software o oe of your eclosures, all of the additioal eclosures are optioal. These eclosures are referred to as Egies. Optioal eclosures iclude just the Egie Software. ISIS 5000 Egie/ System Director Select this meu item if you have oe eclosure or have multiple eclosures but wat this eclosure to be the System Director which icludes the software that rus the Maagemet Cosole ad tracks the metadata stored i all the data drives. ISIS 7000 System Director Selects the ISIS 7000 software kit. Select this meu item to istall the Avid ISIS 7000 software o the System Director. This software caot be istalled o the same server as the File Gateway s software. System Director Cliet Istallers Select this meu item to istall the Avid ISIS cliet istaller software for the ISIS cliets. ISIS Widows Cliet Select this meu item to istall the Avid ISIS cliet software o Widows cliets. This istaller detects the Widows cliet s operatig system, ad istalls the appropriate cliet software. If a previous ISIS cliet software is istalled, the old versio is uistalled ad the ew versio is istalled. ISIS File Gateway Select this meu item to istall the Avid ISIS File Gateway software. This software caot be istalled o the same server as the System Director software. If settig up the ISIS File Gateway, see the Avid ISIS File Gateway Setup ad User s Guide. 89

90 Software Istallatio Istaller Dialog Box (Cotiued) Selectio Software Istallatio System Director Software Fuctio Select ISIS 7000 System Director from the meu if to istall the System Director software which rus the Maagemet Cosole ad tracks the metadata stored i all the data drives. System Director Software Istalls the System Director software used to ru the data drives ad creates the file system for the data drives. It also provides the ISIS Maagemet Cosole ad error loggig. The istaller detects the operatig system (Widows 64-bit) ad istalls the appropriate software ad creates the file system used by the egies; it also provides the ISIS Maagemet Cosole ad error loggig. ISIS Cliet Istallers Istalls the cliet istallers o the System Director. Cliets ca the istall the latest software o the cliets from the System Director Maagemet Cosole widow. These istallers are accessed whe you click the Istallers ico i the Maagemet Cosole. ISIS Blade Istallers (System Director oly) Istalls the ISIS Storage Blade (ISB) ad ISIS Switch (ISS ad IXS) firmware. You eed to load the switch ad ISB firmware o the Egies before cliets ca use the Avid ISIS System. These istallers are accessed whe you ope the Egies page i the Maagemet Cosole. See Istallig Software o the Egies o page 97. ISIS SNMP Extesio Aget (System Director oly) Istalls software to support Simple Network Maagemet Protocol (SNMP). It is used with etwork maagemet to moitor etwork-attached devices for coditios that warrat admiistrative attetio. These SNMP moitorig agets are used with a OpeNMS user iterface to support the Avid System Moitor. Avid System Moitor is a optio for ISIS 7000 systems covered by the Avid Uptime Support cotract optio. The software required for the moitorig solutio is provided as part of the Avid PS istallatio egagemet. Avid Licese Cotrol (System Director oly) Istalls the Avid Licese Cotrol tool software o the System Director. The Avid ISIS software ca be istalled without licesig the software but you caot make a Active File System or coect ay cliets util you ru the Avid Licese Cotrol tool ad activate the ISIS software. For istructios see Avid ISIS Software Licesig o page

91 Software Istallatio Istaller Dialog Box (Cotiued) Selectio Fuctio Resources Documetatio This is a lik that brigs you directly to the AvidISISDocumetatio folder o the Avid ISIS istaller kit. This folder ca be wherever the istaller files have bee saved. This folder has all of the Guides that are icluded with the release. Avid recommeds that you read all the iformatio i the ReadMe file thoroughly before istallig software or attemptig to use the Avid ISIS system. This ReadMe provides iformatio that is ot i the other Avid ISIS documetatio. Search the Avid Kowledge Base for the most up-to-date ReadMe file, which cotais the latest iformatio that might have become available after the documetatio was published. To view the olie versio, visit the Kowledge Base at The documet provides hardware ad software requiremets, a limitatios ad kow issues, ad other importat iformatio. You ca access the documetatio i the top-level AvidISISDocumetatio folder o the Avid ISIS istaller kit. Browse Cotet Create Recovery USB Drive Kit Cotets Techical Support Cotact This is a lik that brigs you directly to the Avid ISIS istaller kit. From here you ca access all the files icluded i the kit. This folder ca be wherever the istaller files have bee saved. This lik opes a tool that helps you create a Product Recovery USB Flash Drive. Avid highly recommeds you copy the image to the USB flash drive provided with your ISIS 7000 as part of your iitial setup. For istructios o usig this tool, see Usig the Product Recovery USB for 64-bit System Directors o page 195. Displays the versio umbers of the Avid ISIS software corporate address ad cotact iformatio. This lik brigs you to the Avid web site ( If you do ot have iteret access o the computer ruig this software istallatio, Page ot foud is displayed. Displays the Avid corporate address ad cotact iformatio. 7. Click Apply. 8. Follow the scree prompts acceptig the defaults ad Licese agreemet. 9. Oce the istallatio is complete, click Fiish. 91

92 Software Istallatio Product Recovery Needs to be Copied to the USB Flash Drive The product recovery image is icluded o the D:\ or E:\ partitio of the system drive. The software istaller splash scree provides a lik to a tool that copies the image to the 16 GB USB flash drive provided with your ISIS Avid highly recommeds you copy this image durig the iitial system setup. For istructios o how to create the product recovery USB flash drive, see Usig the Product Recovery USB for 64-bit System Directors o page 195. Activatig the Licese Key You eed to activate your Avid ISIS software before you ca make a Active File System. After istallig your software, see Avid ISIS Software Licesig o page 110 Previous versios of Avid ISIS software use a applicatio key plugged ito the System Director to allow cliets to coected to the ISIS ifrastructure. New ISIS systems ship with software licesig that is activated olie. If you are already usig a applicatio key (dogle) i your ISIS ifrastructure you ca cotiue usig it. Software licesig is oly required with ew ISIS istallatios. Cliets caot access the Avid ISIS software util the licese key has bee activated. If cofigurig a Dual System Director for metadata redudacy, you will eed a secod applicatio key with the secod System Director, For more iformatio, see Cofigurig the System for Failover o page 126. Creatig a Active File System o the System Director O ew istallatios you must iitialize your system by creatig a Active File System o the System Director. 92

93 Software Istallatio To create a Active File System: 1. I the ISIS Lauch Pad, click ISIS Cotrol Pael ico or Start > Programs > Avid > ISIS System Director ad select Cotrol Pael. 2. Click Stop System Director. The Cofigure File System butto becomes active. 93

94 Software Istallatio 3. Click Cofigure File System. The File System Cofiguratio dialog box opes. c Whe you Create Active File System, this actio results i the loss of all media assets o the system. This is a o-recoverable actio ad extreme cautio should be exercised whe this commad is ivoked. 4. (First System Director) Select Create Active File System ad click OK. The Avid ISIS System Director service automatically starts whe complete. I the System Director Cotrol Pael, the System Director is ruig display turs gree. 5. (Optio) If creatig a Stadby System Director i a metadata redudacy cofiguratio, see Cofigurig the System for Failover o page 126. Bidig the Storage Maagers After you have created a Active File System you eed to bid the Storage Maagers usig the Maagemet Cosole. If you have more tha oe Egie i your ISIS 7000 cofiguratio, they appear listed i the Storage Maager page. Oe or multiple Storage Maagers ca be boud. 94

95 Software Istallatio To bid the Storage Maagers: 1. Type address of System Director:5015 i your browser. If already logged ito the System Director, click the Maagemet Cosole ico i the Lauch Pad. 2. Log ito the System Director ad access the Maagemet Cosole. The default Maagemet Cosole Admiistrator password is blak (o password). 3. Click the Storage Maagers ico or double-click the uboud Status message i the System Status cosole. 4. Select the ISIS Egie listed i the Storage Maagers list. Multiple ISIS Egies ca be selected ad boud. 5. Click Bid. 6. Click Yes to cofirm the request. 7. Click Refresh to see the status circle ext to the Name tur chage to gree whe complete. Checkig the Status of the System Director After you have istalled the System Director software, a Avid ISIS Lauch Pad is displayed o the System Director Desktop. 95

96 Software Istallatio To ope ad close the Lauch Pad: 1. If the ISIS Lauch Pad is ot displayed o the Avid ISIS System Director Desktop, click the ISIS Lauch Pad ico i the Taskbar s System Tray to display or hide the Lauch Pad. You ca also ope other ISIS tools by clickig the icos i the Lauch Pad. The ISIS Lauch Pad is displayed. 2. Start or stop the System Director by clickig oe of the followig icos i the ISIS Lauch Pad. t Click the blue square ico to stop the System Director. t Click the blue triagle ico to start the System Director. 96

97 Software Istallatio Istallig Software o the Egies After you have loaded ew software o the System Director you eed to upgrade the software o the egies. You ca use Web Admiistrator from aywhere to perform the followig fuctios, but you usually do it from the System Director: Upgrade the ISS ad IXS with the proper/latest software Upgrade the ISBs with the proper/latest software Create Workspaces To upgrade the software: 1. Go to address of System Director (or virtual ame): Log ito the System Director. The default Admiistrator password is blak. The ISIS Maagemet Cosole opes. 3. Click Egie. 97

98 Software Istallatio 4. Select the all the Egies i the Egie list. 5. Click Upgrade Switches. The Upgrade Switch Blades widow opes. 6. Select the upgrade.tgz file, ad click Upgrade. After all the Switch Blades are updated, upgrade the Storage Blades. Upgradig switches takes approximately 25 miutes for ISS1000 ad IXS1000 switches, ad 10 miutes for the v2.x switch hardware (ISS2000 ad IXS2000). You should upgrade switches o all your egies at the same time. 7. Click Upgrade Blades. The Upgrade Storage Blades widow opes. 8. Select the upgrade.tgz file, ad click Upgrade. Each Storage Blade takes approximately 10 miutes. 98

99 Software Istallatio 9. Select the Egie ad click Details. Refresh Details The Status for the upgrade is show i the Details pai at the right of the widow. Click the Refresh butto wheever you wat the updated upgrade Status. Whe the Status is empty, the upgrade is complete. Other ways to view the istallatio status is to use the Moitor Tool, the color idicator i the System Overview Toolbar, ad the Storage Blade Status colum. Select the Egie Summary i the left pae for each egie ad click the Upgrade butto to see the istall status graphically displayed. 99

100 Software Istallatio Egie Does Not Appear i Add Egie List If the egie did ot appear i the Add/Remove chassis page (for more iformatio, see Threeto Twelve-Egie Coectios With v2.x Switches o page 76), you must stop ad troubleshoot the problem. Oce the egie appears i the list, cotiue addig ay additioal egies. Perform the followig steps oe at a time ad wait for the Add Egie process to time-out before tryig the ext step. To troubleshoot why a egie did ot appear i Add/Remove page: 1. Reseat the itercoect cables; both sides of the itercoect should have a gree solid lik light whe powered o. If ot: a. Remove the cable. b. Click Add chassis. c. Replace cable. 2. Reseat the ISS that is beig added: a. Remove the ISS. b. Click Add chassis. c. Reseat ISS. 3. Try a differet IXS port: a. Discoect itercoect cable from IXS port. b. Click Add chassis. c. Attach itercoect to a ew port o the IXS. 4. Try a differet a ew itercoect cable: a. Discoect itercoect cable. b. Click Add chassis. c. Replace itercoect cable. Check Switch IP Address Telet to the ewly added switch at the expected IP address. If the switch caot be reached, try the followig: 1. O the IXS Switch Aget, view System Overview. 2. Click o the lik for the ewly added chassis. If Peth0-IP is ot correct, Set switch back to the default. If the IP address is correct, proceed to the ext step. 100

101 Software Istallatio 3. Check the State Machies i System Overview uder Stack Port Status. The state for the ewly coect port should evetually become SW_PORT_STACKED. If it does ot, try the followig: a. Reseat the itercoect cable. b. Restart the ewly coected switch. c. Restart the IXS. Loadig Cliet Software You ca load the Cliet software i several ways: You ca take the software kit to each cliet separately ad load it from the USB. You ca store the cliet software somewhere o the corporate etwork ad allow everyoe who eeds the software to gai access to it ad load it. You ca use the a Browser to reach the ISIS Maagemet Cosole ad load it from the System Director because it was loaded durig the previous istallatio of the Cliet Istallers. Keep i mid the followig whe coectig Avid ISIS cliets. Whe istallig Avid ISIS cliet software o Widows systems, make sure you are up-to-date with your Widows critical updates. Zoe 1 cliets must use 1 Gb coectios to the ISS. The ISS does ot egotiate at ay rate below 1 Gb. If 100 BASE-T coectios are eeded, coect the cliets or server to exteral switches cofigured for Zoe 2, 3, or 4. To istall the cliet software usig a browser: 1. Start your browser applicatio. 2. Ru your Widows Update ad accept all High-priority Updates. 3. Type address of System Director:5015 i your browser. If you Avid ISIS etwork icludes a Domai Name System (DNS), you ca type the System Director s ame i the browser (default Virtual ame is AvidISIS). The ISIS Maagemet Cosole opes. 4. Type your ISIS user ame ad password. 101

102 Software Istallatio 5. Click the Istallers ico. A Istaller Dowloads scree opes. 6. Click the appropriate cliet istaller. The istaller might ask if you wat to save or ru the istallatio software; either is acceptable. If you were able to access the Maagemet Cosole it meas that your cliet already has Flash istalled. - For Widows cliets, you eed to uistall the ISIS cliet usig Widows Cotrol Pael, restart, istall ISIS cliet, ad restart. The ISIS istaller splash scree icludes a Widows cliet software istaller. Selectig the ISIS Widows Cliet software package from the splash scree ad clickig Apply, uistalls the earlier versio of the software without havig to use the Widows Cotrol Pael ad istalls the ew software with a sigle click. - For Macitosh cliets, istallig the ew cliet software updates the previous versio. Prefereces are saved ad you do ot eed to restart the cliet. 102

103 Software Istallatio c The Macitosh cliet software istalls a Avid_Uistall folder. Use this folder oly whe you wat all of the Avid cliet files removed; icludig the preferece files. 7. Istall the cliet software followig the o-scree prompts. Accept the defaults whe ucertai of ay choices. 8. Restart the cliet whe prompted. The cliet software starts automatically whe restarted. Cofigurig Cliet Software To mout workspaces o the cliet do the followig: 1. Load the cliet software as explaied i Loadig Cliet Software o page Do oe of the followig: t (Widows) If the Cliet Maager ico is ot available i the Widows taskbar, select Start > Programs > Avid > ISIS Cliet > ISISClietMaager. t (Widows) Click the Cliet Maager ico i the Widows taskbar. t (Widows) Right-click the Cliet Maager ico ad select Avid ISIS Cliet Maager. t (Macitosh) If the Cliet Maager alias ico is ot available, select Go > Applicatios, ad the double-click the AvidISIS folder. I this folder, double-click the ISISClietMaager.app file. 103

104 Software Istallatio The ISIS Cliet Maager opes. 3. The first time you logi, you might eed to select a Remote Host (Avid ISIS system). For iformatio addig a remote host, see the Avid ISIS Cliet Maager Guide. 4. Select the ISIS system i the Systems pael. 5. Click the Coect butto i the Systems pael. 104

105 Addig a Remote Host for Zoe 3 ad 4 Cliets 6. Logi usig the Userame ad Password assiged to you by the Avid ISIS admiistrator. Do oe of the followig: t t (Widows) Type your accout ame i the Userame text box, ad type your password i the Password text box. (Widows) If your ISIS system is cofigured to use the Widows user ame ad password for your local system, select OS Logi. By default, the Userame ad Password text boxes are iactive whe you select this optio. (Optioal Widows oly) If you used the OS Logi optio, ad you wat to coect to the etwork automatically every time you start your system, select the Auto-Coect checkbox. t (Macitosh) Type your Avid ISIS accout ame i the Userame text box, ad type your password i the Password text box. Whe the coectio is successful: - Workspaces you have bee give access to are listed i the Workspaces list. - The Cliet Maager buttos become active. Addig a Remote Host for Zoe 3 ad 4 Cliets If your cliet is ot o the same subet as the ISIS shared storage etwork, you eed to add the ame of your System Director i order for the Cliet Maager to coect to it. If your system does ot use a DNS server to cofigure your etwork coectios, you ca also type the IP addresses of the remote host, but you caot use the virtual server ame or virtual IP addresses. Cliets o the same subet as the ISIS System Director, automatically have the System Director listed i the toolbar of the Cliet Maager widow. To add a remote host: 1. Ope the Cliet Maager (see Cofigurig Cliet Software o page 103). The Cliet Maager opes. 105

106 Avid Iterplay Autheticatio 2. Click the Remote Host Settigs butto. The Remote Hosts dialog box opes. 3. I the text box, type the actual server ame or IP address of the Avid ISIS System Director to which you wat to coect. You caot use the virtual server ame or the virtual IP address of the remote host. 4. Click the Add butto. The Iput dialog box opes. The Cliet Maager user iterface could take up to 30 secods to display chages made i the Remote Host Settigs. 5. Click the gree check mark to apply the settigs or the red X to close the dialog box without ay chages. Avid Iterplay Autheticatio Avid Iterplay Autheticatio requires the Avid ISIS System Director to use a virtual ame. The System Director s virtual ame must ot match the actual host ame ad must be etered i the Geeral Cofiguratio Optios dialog box eve if your Avid ISIS system cofiguratio oly has oe System Director. For istructios o addig the virtual ame, search the Avid ISIS Admiistratio Guide for Geeral Cofiguratio Optios. 106

107 Cofigurig a 10-Gb Lik Aggregatio Group Cofigurig a 10-Gb Lik Aggregatio Group The 10-Gb lik aggregatio coectio is doe usig the 10-Gb port o the ISS. You ca make a 10-Gb lik aggregatio coectio o the left, right or both subets. The umber of 10-Gb liks you ca create, depeds o the umber of 10-Gb ports available o your zoe switch (Avid Productio Network switch). The followig procedure describes the process. For a overview of 10-Gb lik aggregatio, see 10-Gb Lik Aggregatio Overview o page 44. c To create a 10-Gb lik aggregatio: 1. Cofigure your Avid Productio Network switch for your 10-Gb lik aggregatio coectios. This process is ot described i Avid documetatio, see the documetatio that comes with your switch. For additioal iformatio o cofigurig qualified switches, search the Kowledge Base for the Avid ISIS Etheret Switch Referece Guide. Avid Productio Network switches eed to be cofigured for Source Destiatio IP addresses i terms of lik aggregatio load balacig. This is the default both i Avid ISIS switches ad the Avid Productio Network switches that have bee qualified, o other load balacig cofiguratios are supported. If you coect the 10-Gb lik cables before you have cofigure the lik aggregatio i the ISIS Maagemet Cosole, you will create etwork loops. 2. Ope the Switch Blade Aget (see the Avid ISIS Admiistratio Guide). Click Switch Blade i the Maagemet Cosole ad double-click o the Switch Blade to ope the switch aget page. The default password is se-admi. 3. Click the System tab if it is ot already selected. The System widow opes. 107

108 Cofigurig a 10-Gb Lik Aggregatio Group 4. I the 10 Gb Lik Aggregatio area, click Create ew group. The aget displays iformatio for the type of group ad etwork. A maximum of eight 10-Gb liks ca be i a group. c 5. Select either the Left (VLAN 10) or Right (VLAN 20) i the Network area of the widow ad click Cotiue. The ISSs o either the left or right side of the stack are listed. 6. Select the serial umber of the ISS you wat to use for your ew lik aggregatio group ad click Cotiue. A miimum of two ports must be selected. If you make a mistake o your lik aggregatio group, click Delete cofiguratio ad select Left, Right, or Both to remove the lik aggregatio cofiguratio. Do ot click Restart i the 10 Gb Lik Aggregatio area uless istructed to do so by a Avid represetative. 108

109 S TA TU S STA TU S MGMT MGMT STATUS STATUS MGMT MGMT Cofigurig a 10-Gb Lik Aggregatio Group 7. Click Eable/Disable. The top of the widow displays the curret 10-Gb lik aggregatio status. 8. Select Left, Right, or Both, ad Eable, ad the click Submit to eable the lik aggregatio that you just created. 9. (Optio) Repeat step 3 through step 8 to create a lik aggregatio for the other side. Lik aggregatio groups are created o the left ad right sides idividually. You ca have a lik aggregatio just o oe side if you wat. 10. Coect the itercoect cable betwee the 10-Gb ports o the ISS switch you have cofigured. Egies 10-Gb lik aggregatio ports ISS 109

110 4 Avid ISIS Software Licesig c Whe istallig a ew Avid ISIS system, you eed to activate the ISIS software with the Avid Licese Cotrol tool. If you have a dual System Director eviromet, you eed to repeat the procedure for each System Director. If you are upgradig from a earlier versio of Avid ISIS software which uses the USB applicatio key (dogle), you ca cotiue to use that applicatio key with your software upgrade. New ISIS software cotiues to support existig USB applicatio keys. If you chage your system cofiguratio for example, by replacig your hard drive, replacig a etwork adapter, or by upgradig your operatig system you must first deactivate your Avid software. For iformatio o deactivatio, see Deactivatig the Licese. New istallatios if you are a ew user ad have ever istalled the Avid software o your system, use the followig istructios. Your etwork admiistrator might eed to ope a few ports that are used durig the licece activatio. The Avid Licese Cotrol tool utilizes both port 3443 ad port 443 for licese request ad respose commuicatio. Port 3443 is the primary port, but if this port is blocked, the Activatio Service tries port 443 (which is more likely to be ope for web commuicatio). Existig istallatios if you are upgradig from a previous versio of the Avid ISIS software, your Avid ISIS software licese remais activated. You do ot eed to reactivate your Avid ISIS software licese as log as you've previously activated a licece or have a valid ISIS applicatio key (dogle) coected. What You Need to Activate the ISIS Software Licese Idetificatio (ID) Numbers Activatio ID Where you ca fid them: The Activatio ID is provided o a Activatio ID ad System ID card shipped with your ew ISIS system. The Activatio ID is used to activate the software licese ad has bee liked to your System ID.

111 Licese Activatio Usig a Iteret Coectio Idetificatio (ID) Numbers System ID Where you ca fid them: (Cotiued) The System ID is provided o a Activatio ID ad System ID card shipped with your ew ISIS system. The System ID is used for expeditig warraty verificatio ad customer service. Oce activated, the Licese Profile tab of the Avid Licese Cotrol tool displays iformatio about your system. Click Copy to Clipboard to copy the iformatio to your Clipboard. You ca the cut ad paste from the clipboard to a or create a text file. This is helpful if you eed to save this iformatio for your records or eed to sed system iformatio to Avid Customer Support. Device ID The Device ID is oly eeded if you are activatig your software o a system that is ot coected to the Iteret. This is provided through the Avid Licese Cotrol tool durig activatio. Licese Activatio Usig a Iteret Coectio To activate the ISIS software licese from the System Director with a Iteret coectio: 1. Locate your System ID ad Activatio ID card icluded with your ew System Director. 2. Ope the Avid Licese Cotrol tool, click Start > Programs > Avid > Utilities > Avid Licese Cotrol. The Avid Licese Cotrol tool opes. After your Avid software is activated, the Licese Profile tab displays your System ID, Activatio ID, ad Device ID. 3. Click Activate ext to the Avid ISIS software. 111

112 Licese Activatio Usig a Iteret Coectio 4. Select I am coected to the Iteret ad will use this computer ad the click Cotiue. If you select I am ot coected to the Iteret ad will be usig aother computer that is coected to the Iteret cotiue with Licese Activatio Without a Iteret Coectio o page Eter your system idetificatio umber i the System ID text box. 6. Eter your activatio idetificatio umber i the Activatio ID text box. 112

113 Licese Activatio Without a Iteret Coectio 7. Click Activate. The Activatio tool cofirms your system iformatio. Whe the activatio is complete, a message iforms you that your software has bee successfully activated ad the butto chages to Deactivate. 8. (Optio) If you are plaig a dual System Director cofiguratio, you eed to repeat this procedure to Activate your software licese o your secod System Director. You should have a separate System ID ad Activatio ID card for each System Director. Licese Activatio Without a Iteret Coectio Whe you do a idirect activatio, you are give a.bi activatio file. This file is oly good for a sigle activatio. If you have doe a idirect activatio, ad deactivate your licese for ay reaso, you caot use the same activatio file to reactivate your licese. You must repeat the Licese Activatio Without a Iteret Coectio procedure ad obtai a ew.bi activatio file. To activate the ISIS software licese from a separate computer: 1. Locate your System ID ad Activatio ID card icluded with your ew System Director. 2. Ope the Avid Licese Cotrol tool, click Start > Programs > Avid > Utilities > Avid Licese Cotrol. The Avid Licese Cotrol tool opes. 3. Click Activate ext to the Avid ISIS software. 4. Select I am ot coected to the Iteret ad will be usig aother computer that is coected to the Iteret, the click Cotiue. 5. Eter your system idetificatio umber i the System ID text box. 6. Eter your activatio idetificatio umber i the Activatio ID text box. 7. Click Next. 113

114 Licese Activatio Without a Iteret Coectio 8. Follow the istructios i the Avid Licese Cotrol tool, the click Next. Your System ID, Activatio ID, ad Device ID are displayed o the Activatio tab, write these umbers dow to use later. These IDs are displayed i the Licese Profile tab after your Avid software is activated. 9. O a computer with a Iteret coectio, ope a Web browser ad avigate to Follow the oscree istructios o the web page. The website creates a licese.bi file. This file cotais licese iformatio eeded to activate your Avid ISIS software. 11. Copy the licese.bi file to the ISIS System Director you wat to activate. A USB flash drive is a good method of movig the licese.bi file to the System Director. 12. Close the Web browser o the computer with the Iteret coectio. 13. Retur to the ISIS System Director where you left off i the Avid Licese Cotrol tool (see the illustratio i step 8) ad click Next. 114

115 Deactivatig the Licese 14. Click Browse ad avigate to the licese.bi file o your ISIS System Director, the click Ope. The Activatio tool cofirms your system iformatio. Whe the activatio is complete, a message iforms you that your software has bee successfully activated ad the butto chages to Deactivate. 15. (Optio) If you are plaig a dual System Director cofiguratio, you eed to repeat this procedure to Activate your software licese o your secod System Director. You should have a separate System ID ad Activatio ID card for each System Director. Deactivatig the Licese You must deactivate your ISIS software licese whe replacig the System Director so you ca use the licese o your ew System Director. If you eed to deactivate the ISIS software you must have a Iteret coectio to deactivate the software ad its optios. Deactivatig the ISIS System Director software: 1. Stop your Avid ISIS System Director. 2. Ope the Avid Licese Cotrol tool, click Start > Programs > Avid > Utilities > Avid Licese Cotrol. The Avid Licese Cotrol tool opes. 3. Next to the Avid ISIS software, click Deactivate. 4. Click Yes. The system deactivates ad the butto chages to Activate. 5. Click Doe to close the widow. 115

116 5 Cofigurig Two Stacks of ISIS Egies This chapter explais how to cofigure your ISIS egies ito two Maagemet Domais (stacks); typically whe settig up your ISIS eviromet with more tha twelve egies. The stadard ISIS cofiguratio supports up to twelve egies with oe or two System Directors. ISIS eviromets typically are cofigured with two System Directors for redudacy protectio agaist data loss. For iformatio o coectig ad cofigurig two System Directors, see Cofigurig the System for Failover o page 126. The followig are the guidelies whe plaig two stacks of ISIS egies: Maximum umber of egies i a stack is twelve egies; therefore all cofiguratios larger tha twelve egies must be cofigured for two Maagemet Domais (two stacks) Each stack, regardless of the umber of egies, is cofigured ito two subets (i this chapter, former VLAN 10 ad VLAN 20 subets are ow VLAN 100 ad VLAN 200 with a Subet Mask of to accommodate the possible IP addresses eeded for 24 egies) Whe addig more tha twelve egies you icrease the amout of shared storage, the file ad cliet couts are the same regardless of the umber of egies ad whether you have oe or two stacks A Avid ISIS cofiguratio with two Maagemet Domais ca be maaged by a sigle Avid Iterplay cofiguratio Maximum Storage Group size is capped at twelve egies; you caot icrease the size of a Storage Group that already has twelve egies by addig a egie i a differet Maagemet Domai Storage Groups caot expad across Maagemet Domais.

117 Multiple Storage Groups are supported i each Maagemet Domai, a miimum of two Storage Groups are required with more tha twelve egies (or at least oe Storage Group per stack) Cofiguratios with more tha twelve egies or two stacks require geeratio 2 hardware (ISS/IXS2000) Cofiguratios with more tha twelve egies or two stacks require the SR2500 or AS3000 System Directors. For iformatio o updatig your System Directors see Replacig the System Director o page 192 Two stacks are liked by 10 Gb Etheret coectios usig exteral switches (EXS) For a list of supported exteral Etheret switches, see the Avid ISIS 7000 ReadMe Each VLAN must use the same umber of 10 Gb coectios o the exteral switches betwee each stack 117

118 ISIS Two Stack Cofiguratio ISIS Two Stack Cofiguratio Each stack, regardless of the umber of egies, is cofigured ito two subets (VLAN 100 ad VLAN 200). The followig illustratio shows the divisio, ad the 10-Gb Lik Aggregatio used to lik the two Maagemet Domais. Two Stack Cofiguratio (Optio 1) 10 Gb coectio to zoe 2 switch Left side (default subet 100) Right side (default subet 200) 10 Gb coectio to house etwork 10 Gb coectio to house etwork 4 x 10 Gb 4 x 10 Gb Exteral 10 Gb Etheret switch 4 x 10 Gb System Directors 4 x 10 Gb Exteral 10 Gb Etheret switch (Optio 2) 10 Gb coectio to zoe 2 switch (Optio 2) 10 Gb coectio to zoe 2 switch (Optio 1) 10 Gb coectio to zoe 2 switch 118

119 ISIS Two Stack Cofiguratio Exteral Switch Lik Aggregatio Coectio Guidelies The followig table provides the recommeded umber of 10-Gb lik aggregatio coectios betwee ISIS Maagemet Domais whe cofigurig more tha twelve egies. Typically, you would ot use more tha oe stack if your site has twelve egies or less. If plaig o more tha twelve egies, it is recommeded that you set up your iitial ISIS eviromet with two stacks. The whe you expad to more tha twelve egies, the additioal egies ca be added without recofigurig your sigle stack eviromet ad IP Address scheme. For iformatio o 10-Gb lik aggregatio coectios, see Cofigurig a 10-Gb Lik Aggregatio Group o page 107. For best performace each Maagemet Domai should be balaced with the same umber of egies i both stacks. A 10-Gb lik aggregatio coectio goes from VLAN 100 of the first stack to the exteral switch ad the aother 10-Gb lik aggregatio coectio goes from that exteral switch to VLAN 100 o the secod stack. VLAN 200 has a 10-Gb lik aggregatio coectio from the first stack to a secod exteral switch ad the aother 10-Gb lik aggregatio coectio that goes from the secod exteral switch to VLAN 200 o the secod stack. A diagram of these coectios is show i Two Stack Cofiguratio o page 118.These four coectios are cosidered oe 10-Gb lik aggregatio coectio described i the followig table. You must have the same umber of 10-Gb lik aggregatio coectios o both VLANs betwee the Maagemet Domais. These coectios are bidirectioal (full duplex) betwee the Maagemet Domais. Each 10-Gb lik aggregatio coectio provides 600 MB/s badwidth. To get the best full badwidth possible, you should make the 10-Gb lik aggregatio coectios betwee the Maagemet Domais as listed i the followig table. For more details o the badwidth betwee Maagemet Domais, see the Avid ISIS Performace ad Redistributio Guide. Number of Egies i First Stack Number of Egies i Secod Stack Number of 10-Gb Lik Aggregatio Coectios per Subet Up to 12 egies 1 egies Oe 10-Gb Lik Aggregatio Up to 12 egies 2 or 3 egies Two 10-Gb Lik Aggregatios Up to 12 egies 4 egies Three 10-Gb Lik Aggregatios 5 or more egies 5 or more egies Four 10-Gb Lik Aggregatios 119

120 ISIS Two Stack Cofiguratio IP Address Classes You eed a subet with eough IP addresses to accommodate the umber of egies, cliets, ad devices you are coectig to your ISIS shared storage eviromet. A Class C etwork typically provides 254 usable addresses. Your shared storage eviromet might eed a larger block of IP addresses tha a Class C etwork provides. The pool of addresses i a Class B etwork would be much larger tha required. A 24 egie ISIS cofiguratio uses a miimum of 408 IP addresses. If you pla o over 170 cliets you eed to use a /22 or larger Network rage (a /22 ca accommodate 1024 addresses). The subet examples show i this chapter use VLAN 100 ad VLAN 200 with a Subet Mask of to accommodate the possible IP addresses eeded for 24 egies. The other chapters i this guide use VLAN 10 ad VLAN 20 with a Subet Mask of which does ot iclude eough IP addressed for all the ISIS blades ad maximum cliet cout. IP Addressig With Two Stacks The IP addressig scheme egies are described i IP Addressig Overview o page 83. This sectio expads the system ad cofiguratio to iclude up to 24 egies. The first table provides a review of the egie umberig scheme. The secod table is a example o the egies cofigured ito two stacks. Example of a Sigle Egie IP Address Assigmets ISB 0 ISB 1 ISB 2 ISB (left side) (right side) (left side) (right side) (left side) (right side) (left side) (right side) ISB 4 ISB 5 ISB 6 ISB (left side) (right side) (left side) (right side) (left side) (right side) (left side) (right side) ISB 8 ISB 9 ISB 10 ISB (left side) (right side) (left side) (right side) (left side) (right side) (left side) (right side) ISB 12 ISB 13 ISB 14 ISB (left side) (right side) (left side) (right side) (left side) (right side) (left side) (right side) Switch (ISS or IXS) Switch (ISS or IXS)

121 ISIS Two Stack Cofiguratio Each egie uses 17 IP addresses o two subets. The followig table shows a example of the startig ad edig IP addresses for 24 egies o two VLANs. Startig ad Edig Egie IP Addresses for Two Stacks VLAN 100 Subet Stack 1 VLAN 220 Subet Stack 1 VLAN 100 Subet Stack 2 VLAN 200 Subet Stack 2 Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie

122 ISIS Two Stack Cofiguratio VLAN 100 Subet Stack 1 VLAN 220 Subet Stack 1 VLAN 100 Subet Stack 2 VLAN 200 Subet Stack 2 Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Egie Static IP Addresses Available There are some uused IP addresses betwee the two stacks that could be used for other servers associated with the Avid ISIS eviromet. These IP addresses should be cofigured as static IP addresses so ot to iterferer with the ISIS egies. The followig table demostrates where the available IP addresses are located i the ISIS etwork. Your IP addresses deped o the address scheme you use to cofigure the ISIS etwork. First stack of twelve egies Available static IP Address block Secod stack of twelve egies Available static IP Address block Available DHCP IP Address block IP Addresses Used VLAN 100 Egie oe to Egie twelve to Egie oe to Egie twelve to to IP Addresses Used VLAN 200 Egie Oe to Egie twelve to Egie Oe to Egie twelve to to

123 Coectig Two Stacks of Egies Coectig Two Stacks of Egies The process of coectig multiple stacks of Egies to the Avid ISIS etwork starts with cablig ad coectig sigle stacks as described i Cofiguratio Overview o page 86. First you logically cofigure the addresses for the egie, the you physically make the coectio to complete the process. If you eed to istall software, see Istallig Software ad Cofigurig 10-Gb Lik Aggregatio o page 83. Settig-Up Two Stacks Regardless of the umber of egies you are plaig i your Avid ISIS stack. The followig procedure summarizes the tasks you eed to do after you have decided o your IP address scheme with your Network admiistrator, see IP Addressig With Two Stacks o page 120. To setup two stacks of egies: 1. Setup ad cofigure each stack separately as you would i a sigle stack cofiguratio (see Coectig ISIS Hardware o page 69. Each for the two stacks coect to the same System Directors. 2. Oce the two Maagemet Domais are cofigured, set the appropriate 10-Gb Lik Aggregatio betwee the stacks with exteral switches (see Cofigurig a 10-Gb Lik Aggregatio Group o page 107). 3. Upgrade your software if you are curretly o a earlier ISIS 7000 software versio before settig up the Storage Groups i the separate Maagemet Domais (see Avid ISIS 7000 Upgrade Guidelies o page 144). 4. See the Avid ISIS Admiistratio Guide for settig up your Storage Groups ad Workspaces. The two stacks of egies are idetified usig a Domai ID i the Storage Elemet page of the Maagemet Cosole. The two stacks caot be part of the same Storage Group. Each stack must have at least oe Storage Group. Recofigurig Oe Stack ito Two Stacks I may cases you do ot have to delete your data if you are splittig your stack of egies ito two Maagemet Domais. If you have oe large Storage Group ad there is eough available space i your existig stack, you ca remove egies, triggerig a redistributio of the data to other egies, see Egie Replacemet o page 189. This will make the chassis available to be moved to the other Maagemet Domai where they ca be made ito a ew Storage Group, or addig to a existig Storage Group i that Maagemet Domai. If you added that egie to a existig Storage Group i the ew Maagemet Domai, a Redistributio will be icurred. 123

124 Coectig Two Stacks of Egies If you have several Storage Groups i your curret stack, you ca select the complete Storage Group by removig the egies with that Storage Group to start the ew stack. The followig procedure summarizes the tasks you eed to do if you have oe stack cofiguratio ad wat to break it ito two Maagemet Domais. First establish your IP address scheme with your Network admiistrator, see IP Addressig With Two Stacks o page 120, the complete these tasks. c To disassemble the existig stack: 1. Upgrade to the latest ISIS software o the existig stack. 2. Remove all 10-Gb Lik Aggregatio cables (if eeded). 3. Disable all 10-Gb Lik Aggregatio groups ( Eable/Disable ) i the stack, see Cofigurig a 10-Gb Lik Aggregatio Group o page Delete all 10-Gb Lik Aggregatio groups ( Delete cofiguratio ) i the stack, see Cofigurig a 10-Gb Lik Aggregatio Group o page Remove the egies from stack by upluggig the egie itercoect cables. 6. Use the Reset Local Chassis ID commad i the ISIS Switch Blade Aget Page to reumber the egies i the ew Maagemet Domai (see the Avid ISIS Admiistratio Guide). 7. Avid recommeds ruig the Switch Diagostics o stack 1 to make sure there are o errors. 8. Create the 10-Gb Lik Aggregatio groups i the stack that will be used to coect to the exteral switches (EXS). 9. Coect to the EXS to each VLAN EXS after it is cofigured. Make sure the ports o the EXS to which you are coectig these groups are cofigured for lik aggregatio, otherwise you will ed up with a loop. To assemble the ew stack: 1. Access the switch maagemet port o oe of the ew egies that will be added to the ew stack (see Settig-Up Network Addresses I the Stack o page 71). 2. Go to System > Cofiguratio > Basic page ad update the IP cofiguratio of the egies that were removed from the old stack (see Coectig ISIS Hardware o page 69). 3. Reset the IP address scheme for each ew or recofigured egie (see Settig-Up Network Addresses I the Stack o page 71). 4. Access the switch maagemet port of oe egies from the old stack. 5. Go to System > Cofiguratio > Add/Remove chassis ad update the IP cofiguratio of the old stack 124

125 Coectig Two Stacks of Egies c 6. Use the Reset Local Chassis ID commad i the ISIS Switch Blade Aget Page to reumber the egies that were removed from the old stack (see the Avid ISIS Admiistratio Guide). 7. Repeat step 4, 5, ad 6 util all chassis have bee recofigured. 8. Cable the egies for stack 2 usig the egie itercoect cables that were removed from stack Avid recommeds ruig the Switch Diagostics o stack 2 to make sure there are o errors. 10. Create the 10-Gb Lik Aggregatio groups i the stack that will be used to coect to the exteral switches (EXS). 11. Coect to the EXS to each VLAN EXS after it is cofigured. Make sure the ports o the EXS to which you are coectig these groups are cofigured for lik aggregatio, otherwise you will ed up with a loop. 125

126 6 Cofigurig the System for Failover This chapter explais how to eable the software for a failover usig two System Directors. For true redudacy it is recommeded that you coect the secod System Director to a differet egie tha the first System Director. The Active ad the Stadby System Directors must be the same model server, you caot mix SR2400s, SR2500s, ad AS3000 servers. System Director Failover Whe usig two System Directors, oe is referred to as Active System Director ad the other oe is the Stadby System Director. The File System o the Stadby System Director is kept up-to-date with the Active System Director. If the Active System Director fails, a failover fuctio switches to the Stadby System Director to cotiue seamless operatio. I a attempt to keep the procedure easy to use, we use the followig omeclature: Whe addig a ew System Director to a existig Avid ISIS system or creatig a failover system cofiguratio, the origial System Director is called the existig System Director ad the ew System Director is called ew. Whe istallig two ew System Directors to create a failover system cofiguratio, oe System Director is called Active ad the other Stadby. Each System Director must coect to right ad left sides of the egie to allow both of the System Directors to reach the two iteral subets. Coect the two System Directios uder the followig coditios: After you have physically cofigured the system ad loaded the Avid ISIS software o both System Directors. Whe the System Director service is stopped o both systems. Coect the Etheret port of the Active System Director to coectio 1 o the left side of the egie (from the rear). Coect the Etheret port of the Stadby System Director to coectio 1 o the right side of the egie (from the rear).

127 STATUS STATUS MGMT MGMT STATUS STATUS MGMT MGMT System Director Failover Eablig a System Director To eable a failover system for Avid ISIS: 1. Coect two System Directors (usig straight or crossover cable) as show i the followig figure. 2. Eable the software o both systems, see Cofigurig the System for Failover o page 126. The cofiguratio iformatio for the otificatio service (SMTP iformatio, cotacts, ad filters) is stored i the registry o the System Director. This iformatio is ot curretly replicated to the failover System Director ad must be etered maually o both System Directors. For iformatio o settig up the otificatio service, see Settig up Error Notificatio i the Avid ISIS Admiistratio Guide. 127

128 Settig IP Addresses for Crossover Lik Settig IP Addresses for Crossover Lik Avid recommeds the System Director IP addresses for failover cofiguratios that are listed below. If you use differet addresses, be sure to ote them ad have them available before proceedig. You set the IP addresses i the Network Coectios dialog box, which you access from the Widows Cotrol Pael. For iformatio o settig Widows IP addresses, see the documetatio that came with your operatig system. To set IP addresses: 1. Go to Start > Cotrol Pael > Network Coectios for each System Director. 2. Set the Existig System Director to the followig TCP/IP addresses for ports 1 ad 2: - Oboard Etheret port 1 (ETH1) etmask Oboard Etheret port 2 (ETH2) etmask Set the New System Director to the followig TCP/IP addresses for ports 1 ad 2: - Oboard Etheret port 1 (ETH1) etmask Oboard Etheret port 2 (ETH2) etmask Cofigure a Failover Coectio Settig up the ISIS system for a System Director failover is doe o two System Directors. The first System Director is referred to as the Active System Director ad the secod System Director is referred to as the Stadby System Director. Make sure all cliets are otified that you are stoppig the System Director. 128

129 Cofigure a Failover Coectio To set up a failover coectio o the Active System Director: 1. Load the ISIS software o the Active System Director as described i Loadig the Software o page I the ISIS Lauch Pad, click ISIS Cotrol Pael ico or Start > Programs > Avid > ISIS System Director ad select Cotrol Pael. 3. Click Stop System Director. The Cofigure File System butto becomes active. 4. Click the Chage butto beside the Virtual System Director Name ad type a ame i the Virtual System Director Name text box ad click OK. The same virtual ame must be assiged to both System Directors. 129

130 Cofigure a Failover Coectio 5. Click Cofigure File System. The File System Cofiguratio dialog box opes. c 6. (First ew System Director) Select Create Active File System ad click OK. If you already have a ruig System Director do ot create a ew file system ad skip this step. If you create a ew file system o a System Director that already has a file system all of your existig data will be lost. The Avid ISIS System Director service automatically starts whe complete. I the System Director Cotrol Pael, the System Director is ruig display turs gree. 7. Click Stop System Director. The Cofigure Dual System Director butto becomes active. 130

131 Cofigure a Failover Coectio 8. Click Cofigure Dual System Director. The Dual System Director Cofiguratio dialog box opes. Eable Dual System Director Cofiguratio 9. Select Eable Dual System Director Cofiguratio. 10. Cofigure the Virtual Addresses o both systems by doig the followig: a. Choose two uused static IP address that are used as the Virtual IP addresses for both System Directors. This example uses ad b. Map the Virtual IP address to the correspodig real IP address for each of the System Directors. This example uses ad c. Register both of the Virtual IPs i DNS with the Virtual System Director Name. 11. I the Local Machie area leave the Moitor port set to If you have aother applicatio that uses port 5000, chage the Moitor port to a available port umber. This port umber must be the same o both the existig ad the ew System Directors. 12. Set the Local Machie First Path IP address to local IP 1: Set the Local Machie Secod Path IP address to local IP 2: Set the Remote Machie First Path IP address to: Set the Remote Machie Secod Path IP address to:

132 Cofigure a Failover Coectio The Active System Director has ow bee cofigured. Leave the Active System Director as is; stopped ad with the ISIS Cotrol Pael ad Dual System Director Cofiguratio widow ope. 16. Cotiue with To set up the resiliecy coectio o the Stadby System Director: o page 132. To set up the resiliecy coectio o the Stadby System Director: 1. Load the ISIS software o the Stadby System Director as described i Loadig the Software o page I the ISIS Lauch Pad, click ISIS Cotrol Pael ico or Start > Programs > Avid > ISIS System Director ad select Cotrol Pael. 3. Click Stop System Director. The Cofigure Dual System Director butto becomes active. 4. Click the Chage butto beside the Virtual System Director Name ad type a ame i the Virtual System Director Name text box ad click OK. The same virtual ame must be assiged to both System Directors. 132

133 Cofigure a Failover Coectio 5. Click Cofigure File System. The File System Cofiguratio dialog box opes. 6. Select Create Stadby System Director ad click OK. The Avid ISIS System Director service automatically starts whe complete. I the System Director Cotrol Pael, the System Director is ruig display turs gree. 7. Click Stop System Director. The Cofigure Dual System Director butto becomes active. 133

134 Cofigure a Failover Coectio 8. Click Cofigure Dual System Director. The Dual System Director Cofiguratio dialog box opes. Eable Dual System Director Cofiguratio 9. Select Eable Dual System Director Cofiguratio. 10. Cofigure the Virtual Addresses o both systems by doig the followig: a. Choose two uused static IP address that are used as the Virtual IP addresses for both System Directors. This example uses ad b. Map the Virtual IP address to the correspodig real IP address for each of the System Directors. This example uses ad c. Register both of the Virtual IPs i DNS with the Virtual System Director Name. 11. I the Local Machie area leave the Moitor port set to If you have aother applicatio that uses port 5000, chage the Moitor port to a available port umber. This port umber must be the same o both the existig ad the ew System Directors. 12. Set the Local Machie First Path IP address to local IP 1: Set the Local Machie Secod Path IP address to local IP 2: Set the Remote Machie First Path IP address to: Set the Remote Machie Secod Path IP address to: The Stadby System Director has ow bee cofigured. Leave the Stadby System Director as is; stopped ad with the ISIS Cotrol Pael ope. 134

135 Cofigure a Failover Coectio 16. Cotiue with To validate the coectios: o page 135. To validate the coectios: 1. Validate the crossover coectios by clickig Validate Sed o the Active System Director ad Validate Receive o the other System Director. 2. O the Sedig System Director, you see the Red Box tur Gree for each coectio. Gree The umbers i the Packets Received boxes idicate the umber of packets received from the first System Director O the Receivig System Director you see the packets received umber icremetig for each coectio. Packets received 3. O each system, click Exit. 135

136 Bidig Order for Health Moitorig 4. Repeat this validatio procedure clickig Validate Sed o the Stadby System Director ad Validate Receive o the other System Director. Verify you are gettig the same results (gree idicators ad correct umber of received packets). 5. O each system, click Exit. Bidig Order for Health Moitorig Whe you have your System Directors i a Failover cofiguratio ad use the Iterplay Health Moitor with the Iterplay Framework, the VLAN 10 ad VLAN 20 etwork iterface cards must be the first ad secod etries i the Network Iterface Bidig order to commuicate properly. If a etwork crossover coectio is the first etry, the System Director Health Moitor will ot display iformatio regardig the System Director. To set the etwork coectio bidigs order: 1. O the System Director, click Start > Settigs > ad double-click Network Coectios. 2. Click the Advaced meu i the Network Coectios widow ad select Advaced Settigs. 3. Click the Adapters ad Bidigs tab. 4. If the coectios for the VLAN 10 ad VLAN 20 etwork iterface cards are ot i the first ad secod positio, select them ad press the Gree Up arrow to move them to the top of the list. 5. Make sure the two crossover coectios are at the bottom of the list. Stoppig ad Restartig the System Directors I a ISIS 7000 failover cofiguratio, you ca stop the Active System Director ad watch the Stadby System Director become the Active System Director. Whe you restart the System Director that was previously Active, that System Director ow becomes the Stadby System Director. If you stop ad restart the Stadby System Director it remais the Stadby System Director. The followig procedures describes how you to stop ad start the System Directors. If you have a failed System Director, stop ad restart that System Director. Very ofte a sigle stop ad start of the System Director corrects the problem. 136

137 Stoppig ad Restartig the System Directors To stop ad start the System Director usig the Lauch Pad: 1. If the ISIS Lauch Pad is ot displayed o the Avid ISIS System Director Desktop, click the ISIS Lauch Pad ico i the Taskbar s System Tray to display or hide the Lauch Pad. You ca also ope other ISIS tools by clickig the icos i the Lauch Pad. The ISIS Lauch Pad is displayed. 2. Start or stop the System Director by clickig oe of the followig icos i the ISIS Lauch Pad. t Click the blue square ico to stop the System Director. t Click the blue triagle ico to start the System Director. 137

138 Stoppig ad Restartig the System Directors To stop ad start the System Director usig the ISIS Cotrol Pael: 1. Click Cotrol Pael ico i the Lauch Pad or Start > Programs > Avid > ISIS System Director ad select Cotrol Pael. 2. Start or stop the System Director by clickig the appropriate buttos i the ISIS Cotrol Pael. t Click Stop System Director to stop the System Director. t Click Start System Director to start the System Director. 138

139 7 Status LEDs ad Stackig Problems This chapter provides a explaatio of the light-emittig diodes (LEDs) located o the differet sectios of the Avid ISIS egies. It also provides a iformatio o how to recover from a stackig problem. The followig sectios are icluded: LED Locatios ad Colors LED Summaries Recoverig from Stackig Problems The ISS ad IXS have activity ad lik LEDs for each port. The locatio of these LEDs are show i Itegrated Etheret Switches o page 29. These LEDs provide the followig fuctios: Activity The activity LED idicates that the port is i use. Lik The lik LED idicates that there is a active coectio o the port. LED Locatios ad Colors The status LEDs are used to idicate errors ad provide status o the differet phases of the software istallatio. The LED colors ad blikig idicate the followig fuctios: Gree-blikig System or sectio is gettig ready or System is operatio as expected Gree-o solid System or sectio is operatio as expected ad operatioal Amber-blikig Mior failures occurrig, but ot fatal Amber-o solid Fatal or almost fatal error has occurred, system or sectio is ot operatioal. Status LEDs ISB as see o frot (ot to scale) ISS

140 LED Summaries LED Summaries Whe determiig errors, the status LED bliks at oe of the followig three rates or stays O (o solid). Slow: 0.5 Hz Medium: 2.0 Hz Fast: 5.0 Hz The followig table provides a descriptio of the ISS status LEDs. ISS LED Summary Color ad Blik Speed Gree slow Gree o with 50 ms of black each secod Gree o with 50 ms of amber each secod Status Startig the Operatig System Master is operatio as expected Backup is operatio as expected Amber fast High temperature (> 60C) Temperature critical (> 70C) Waitig for temperature to drop Amber o solid Temperature OK/Not bootig yet Error a (followed by restart, but restart might ot work) a. Possible errors iclude: missig critical applicatio, low level code problem, or temperature is critical. The followig table provides a descriptio of the ISB status LEDs. ISB LED Summary Color ad Blik Speed Gree slow Gree fast Gree o solid Amber slow, all ISBs asychroously Status Startig the operatig system Degraded state System is operatio as expected No egie cofiguratio Amber fast High temperature (> 60C) Temperature critical (> 70C) waitig for temperature to drop 140

141 LED Summaries ISB LED Summary (Cotiued) Color ad Blik Speed Amber o solid Amber ad Gree alteratig fast flashig (irregular) Status ISB has bee take off lie i the user iterface or Temperature OK/Not bootig yet Error (followed by restart, if restart ot workig) Possible errors iclude: missig critical applicatio, low level code boot problem, or temperature is critical. ISB caot boot because of a memory failure The ISB eeds to be replaced. The followig table provides a descriptio of the Egie LEDs. Egie LED Summary (Master ISS ad All ISBs Sychroously) Color ad Blik Speed Gree slow Gree medium Gree medium Status Exteral request via ISS aget Stackig failure (error or collisio) Egie error (aywhere) The followig table provides a summary of the Egie LEDs durig software istallatios. Software Istallatio LED Reportig Color ad Blik Speed Gree o solid Status No istallatio i progress Amber ½ secod iterval Istallatio startig, istallig i phase 0 Amber 1 secod iterval Istallatio i phase 1 Amber 2 secod iterval Istallatio i phase 2 Amber 3 secod iterval Istallatio i phase 3 Amber fast Istallatio failed 141

142 Recoverig from Stackig Problems Recoverig from Stackig Problems If your Avid ISIS shared storage etwork has a serious problems as a result of the setup, it might ecessary to recover the stack. Here are a few possible problems: Traffic loops were itroduced Switch does ot have the right IP address IP addresses seem to flippig; sometimes belogig to oe switch, ad the belogig to aother switch Set Oe Switch Back to Default The problem might oly be with oe particular switch or egie. If you thik this is the case (for example, a switch that was added does ot have the right IP address), the perform the followig. To set a switch back to the default: 1. Discoect the itercoect cables to both switches i the chassis of the problem switch. (If the problem switch is a IXS, discoect all stackig cables from each switch i the chassis.) 2. I the Add/Remove Chassis page of the IXS, click Delete for the problem chassis. 3. Coect through the maagemet port to the problem switch. 4. Use the maagemet IP to go to the Switch Aget of the problem switch. For example 5. Navigate to the Advaced page. 6. Uder Switch Blade, click Reset to factory defaults. 7. Eter the password whe prompted to reset the switch to defaults. The switch ad storage blade password is se-admi ad the System Director password is is-admi. 8. The switch restarts. Whe the switch starts up, it has IP address ad the password is reset to default. 9. If the problem switch is a: - IXS Click Add from aother IXS. If there is ot aother IXS, click Add from aother ISS. - ISS Click Add from the IXS to which this switch will coect. 142

143 Recoverig from Stackig Problems 10. Coect the itercoect cable from the problem switch to the IXS. - If the problem switch is a IXS, coect a itercoect cable to aother ISS. - If the problem has bee resolved, coect the itercoect cable from the switch o the other VLAN subet to the IXS o fixed subet. If the problem switch was a IXS, re-coect all other itercoect cables i the egie. Rebuildig the Stack The followig procedure summarizes how to rebuild the etire stack of egies. To rebuild the stack: 1. Discoect all itercoect cables betwee all switches. 2. Pull each switch by removig them from the egie. This clears ay traffic loop problems. 3. Reseat the first IXS i the egie ad coect through the maagemet port of the first IXS. 4. Use the maagemet IP address to access the switch s Aget Page (for example 5. Navigate to the Advaced Web page. 6. Uder Switch Blade, click Reset to factory defaults. The switch ad storage blade password is se-admi ad the System Director password is is-admi. The System Director Web Page Admiistrator default password is blak. 7. Eter the password whe prompted to reset the switch to defaults. 8. The switch restarts. Whe the switch starts, it has IP address ad the password is reset to the default. Through the Switch Aget, cofigure the switch with the proper IP address rage, etmasks, time zoe, passwords, see Settig-Up Network Addresses I the Stack o page Perform the appropriate procedure for coectig your egies, see Coectig ISIS Hardware o page

144 8 Avid ISIS 7000 Upgrade Guidelies This appedix provides a summarized list of what tasks eed to be performed whe upgradig Avid ISIS All Avid ISIS upgrades are to be performed by Avid ISIS Avid Certified Support Represetatives (ACSR). The followig list provides the order i which tasks eed to be performed. If you have ot already oted the host ames, passwords, IP address, ad other importat etwork details, see Preupgrade Iformatio o page 164. Although this iformatio eeds to be gathered before you start, the pages that iclude the blak tables are at the ed of this documet. Do ot perform a Avid ISIS system upgrade if your etwork is ot i optimum workig order, see Health Check o page 144. If you have documeted the preupgrade iformatio ad your Avid ISIS is healthy, you ca start the Avid ISIS system upgrade, see Software Upgrade o page 145. After you fiish the upgrade, cofirm everythig is fuctioig properly, see Post Upgrade System Verificatio o page 161. Health Check Before ay chages are made to the system, perform the followig quick checks to verify that the system is i good workig order. Do ot perform a upgrade if there are ay issues with the system. Correct all problems before performig the upgrade. Thigs to check before upgradig: 1. Log ito the ISIS Maagemet Cosole ad click Storage Elemets. All Storage Elemets should be gree, ivestigate ay error statuses. For details o troubleshootig Storage Elemets error statuses, search the Kowledge Base at for ISB Error Status Glossary. 2. Ope a commad widow ad pig all switches i both stacks. All switches should be pigable ad able to access the web pages for all switches. If ruig Avid ISIS v1.1b or later, you could alteratively ru switch diagostics ad oly select the coectivity tests. Access the switch diagostics by clickig Advaced o the switch web page.

145 Software Upgrade 3. Pig each System Director o both subets (left ad right, ot the crossover paths). Each System Director should be accessible via both paths from ay cliet or switch o the Avid ISIS system. 4. Pig the default gateway o the left ad right etwork from System Director ad ISSs. This should be accessible from ay poit i the etwork. You ca pig directly from ad ISS/IXS from the Tools tab o the switch web page. 5. Log ito each System Director ad ope the System Director s Cotrol Pael. Both paths should be up, ad stadby should be receivig ad replicatig metadata. Check the Metadata Status tab i the System Director s Cotrol Pael o the stadby. The date stamp i the saved ad replicated fields should be curret ad updatig frequetly. Stadby istructios oly apply if there is a failover machie preset. 6. Check the system evet logs o the System Directors for recet error evets. 7. Perform a thorough physical ispectio of the itercoectio cables lookig for: - Missig retaiers, strais, sharp beds, sigs of physical abuse. - Esure that labels are visible, physically firmly i place, ad legible. - Cofirm that all fas ad vetilatio areas are free of obstructios, dirt, lit, ad debris. - Esure that there is clearace frot ad rear to allow compoets to be replaced without obstructios for their full chassis travel legth. - Make sure cables are ot zip tied to the power supplies or the switches. 8. Perform System Director Primary to Secodary Failover Tur off oe of the System Directors ad verify i the System Director Cotrol Pael that the Active Mode idicator has tured red. Tur the System Director back o ad see that Active Mode displays Stadby. 9. Check the system drive status o the System Director. - O the AS3000, click Start > Programs > Itel -> Itel Rapid Storage Techology right-click the Itel Rapid Storage Techology ico i the task bar. The ico should be a gree check mark whe the drives are healthy. - O the SR 2500, click Start > Programs > RAID Web Cosole 2 > Start UI ad see that the Server Heath is gree. If ot, search ad search for Itel RAID Software User s Guide for corrective actios. Software Upgrade After otig the ecessary etwork ad system compoet iformatio listed i Preupgrade Iformatio o page 164 you are ready to upgrade the Avid ISIS. The followig is a geeralized procedure for upgradig a ISIS. Read the upgrade sectio i the ISIS ReadMe for specific upgrade details i that release. 145

146 Software Upgrade To upgrade Avid ISIS 7000 v2.1.1 ad later, you eed to upgrade the cliets before you upgrade the ifrastructure. This is ecessary because ISIS cliet software before v2.1.1 is ot supported i the ISIS v2.1.1 ad later ifrastructure. Although, v2.1.x cliet software is supported i v1.4 ad later ifrastructures. Oce the cliets have bee upgraded, you ca upgrade Avid ISIS ifrastructure. The cliets are defied as follows: Avid editig applicatios Iterplay Assist ad Istict Iterplay Access Avid Approved Applicatios Iitiative such as Pro Tools ad Fial Cut Pro The ifrastructure is defied as follows: System Director System Director software ad upgrade Storage Blades (ISBs) ad Switch Blades (ISS/IXSs) i the Avid ISIS egies to the v2.1.1 firmware Iterplay servers Iterplay Egie, Iterplay Media Idexer, Iterplay Trasfer, ad CaptureMaager Capture devices AirSpeed, AirSpeed Multi Stream, ad Avid Iterplay Low-Res Ecoder If updatig from a ISIS v1.x ifrastructure you must do a full redistributio o your workspace after you have updated the ifrastructure to v2.x. A full redistributio is eeded to take advatage of the performace improvemets. The redistributio is required eve if the system has zero (0) cofiguratio chages listed. Avid ISIS v2.1.1 SR bit System Directors ship with a SD_X64_PIS21_MBS5000XALR_V05_DVD or later image o the iteral RAID drives. The image versio umber ca be foud i the c:\image.txt file o the System Director root directory. If upgradig your 64-bit System Director from Avid ISIS v2.0.1 or earlier Avid recommeds you reimage the System Directors to reduce the umber if updates required i this release. For istructios o how to reimage the System Director, see the Reistallig the Widows Storage Server 2008 Operatig System o page 198. If you are upgradig from Avid ISIS v2.0.1 or earlier, Avid suggests you cosider reimagig the 64-bit System Director (see Reistallig the Widows Storage Server 2008 Operatig System o page 198). Several cofiguratio chages ad driver versios have bee updated i the 64-bit System Director ad you might fid it easier tha followig the refereced procedures listed i the followig procedure. If you do decide to reimage, perform a failover, the reimage the Stadby System Director first. 146

147 Software Upgrade To update your Avid ISIS v1.4 ad later software to v2.1.1 or later: 1. Update your Avid ISIS cliets to the v2.1.1 or later software. Do ot cotiue to the ext step util all your cliets are updated. For iformatio o savig your cliet prefereces, see Cliet Prefereces i the Avid ISIS ReadMe. Update the etwork iterface driver if required for the release you are istallig (see the ReadMe). If the System Director does ot have the correct versio, update the etwork board drivers o the System Directors ad cliets. To get started with the cliet upgrades, you ca maually copy the cliet istallers to oe of your etwork servers usig a USB flash drive. The istallers o the System Director are located o: D:\Program Files\Avid\ISIS Cliet Istallers. - For Widows cliets, you eed to uistall the ISIS cliet usig Widows Cotrol Pael, reboot, istall ISIS cliet, ad reboot. - For Mac cliets, you ca just istall the ew cliet software over the old versio ad o reboots are required. - AirSpeed cliets, require the placemet of the software istallatio package o a HTTP server. The AirSpeed user iterface provides a widow where you type the URL path i the Server text box where the AirSpeed upgrade is located. Select the AirSpeed ISO image from the Available Versios list. Click Update Versio. For more iformatio o upgradig AirSpeeds, see the Avid AirSpeed Setup ad Istallatio Guide. The Avid Iterplay Media Idexer ad AirSpeed Multi Stream patch is o loger eeded with Avid ISIS v2.0.2 ad later. You must uistall the patch ad ISIS v2.x cliet software before istallig the ISIS v2.1.1 ad later cliet software. For more iformatio, see Avid Iterplay Media Idexer ad AirSpeed Multi Stream Patch i the Avid ISIS ReadMe. 2. Shutdow or exit the Cliet Maager applicatio o all Avid ISIS cliets coected to the egies. This icludes AirSpeeds, AirSpeed Multi Streams, ad acillary servers; for example Iterplay servers. You do ot eed to shutdow the cliet if they ca cotiue to work off lie. AirSpeeds ca cotiue to capture to their iteral drives ad editig systems ca edit as log as they are ot usig workspaces. 3. Stop the Avid ISIS service o Stadby System Director via System Director Cotrol Pael or shutdow the Stadby System Director. 4. Move to the Active System Director ad uistall Avid ISIS 7000 System Director software (icludes ISIS Cliet Istallers, ISIS Blade Istaller, ad System Director software) usig the Add/Remove programs i Widows Cotrol Pael. 147

148 Software Upgrade Avid ISIS v2.x icludes a Avid ISIS Blade Istallers program that was ot icluded i previous releases. If reistallig Avid ISIS v2.0 or later you must uistall the ISIS Blade Istaller, ISIS Cliet Istaller, ad System Director software. 5. Check the ReadMe for the versio of the etwork iterface driver that is required for the release you are istallig. If the System Director does ot have the correct versio, update the etwork board drivers o the System Directors ad cliets. 6. Start the System Director ad Log ito Admiistrator accout. 7. (For ew istalls or re-imaged System Directors) Start Iteret Explorer 7 ad chage the followig settigs. a. Click Tools > Iteret Optios ad chage the Security to the followig: - Iteret - Medium - Trusted - Low b. Click the Advaced tab ad chage the followig: - Phishig Filter - Disabled - Use SSL Eabled (checked) - Use TLS Disabled (uchecked) 8. Istall the ew versios of Avid ISIS System Director software (icludes ISIS Cliet Istallers, ISIS Blade Istaller, System Director software) oto Active System Director. Note that the Avid ISIS System Director defaults to D: ad Avid ISIS Istaller defaults to C:. For ease of troubleshootig, both istallers should poit to D:. 9. Oce the software is istalled, the System Director service starts up agai as Active. Verify this i System Director Cotrol Pael. 10. (Skip this step if updatig from ISIS v2.0.2 ad later) Update the System Director applicatio key (dogle), see Applicatio Key Driver Update o the System Director o page (Skip this step if updatig from ISIS v2.0.4 ad later) Chage the Itel Pro driver cofiguratio o the System Director, see System Director Itel Pro Driver Cofiguratio Update o page (Skip this step if updatig from ISIS v2.0.4 ad later) Update the System Director to allow Widows Updates. 13. Upgrade switch firmware ad ISB firmware. The switch firmware upgrade will take about 20 miutes. The ISB upgrade will complete i about 10 miutes (four egies or more). 148

149 Software Upgrade c You ca do both the switch firmware upgrade ad the ISB firmware upgrade at the same time. a. Log ito the ISIS Maagemet Cosole. b. Click Chassis from the list. c. Shift click all chassis. d. Click Upgrade Switch Blades. e. Click Upgrade Storage Blades. f. Moitor upgrade progress i the Moitor tool via the upgrade view. Check frot ad back view ad verify that all compoets are upgradig. If you are upgradig switches from v1.x to v2.x the upgrade adds a iterim step. The switches go to Istall Waitig status betwee Phase 2 ad 3. Oce all switches i the stack are i Istall Waitig (verify this with Moitor Tool), the either cycle power o each chassis, or issue a software restart to each switch (Advaced tab o switch aget web page). It is importat that all switches i the stack get rebooted at the same time. Check the ReadMe for the compatibility betwee firmware versios o ew releases. 14. While the upgrade is i process, begi the upgrade o the Stadby System Director. a. Uistall the Avid ISIS System Director software (icludes ISIS Cliet Istallers, ISIS Blade Istaller, System Director software) usig the Add/Remove programs i Widows Cotrol Pael. b. Update the etwork iterface driver if required for the release you are istallig (see the ReadMe). If the System Director does ot have the correct versio, update the etwork board drivers o the System Directors ad cliets. c. Istall the ew versio of the Avid ISIS System Director software (icludes ISIS Cliet Istallers, ISIS Blade Istaller, System Director software) o the Stadby System Director. Avid ISIS System Director defaults to D: ad AvidUityISISIstaller defaults to C:. Either will fuctio properly i ay locatio but for ease of troubleshootig, both istallers should be poited to D:. Oce the software is istalled, the System Director will ru i stadby mode. d. Start the System Director Cotrol Pael ad verify System Director is ruig i stadby mode ad all lights are gree. 15. Oce all firmware upgrades are complete, verify that all ISBs ad switches are showig the correct build umber i the Moitor tool. This umber should match the build umbers show i ISIS Maagemet Cosole Istallers page. If ay ISBs are ot at the correct revisio or have failed the upgrade, upgrade the failed ISB agai. 149

150 Software Upgrade c If upgradig from Avid ISIS v1.x to v2.x, do ot cotiue to the ext step util all your cliets are updated. 16. If you upgraded from Avid ISIS v1.x to v2.x, a full redistributio must be performed o all existig workspaces. The redistributio is required eve if the system has 0 cofiguratio chages listed. Oce you have doe a full redistributio o all your workspaces with v2.x software, ay v1.x cliets that have ot updated the Avid ISISI cliet to v2.x software will ot be able to mout workspaces. Compoet Requiremets From Previous Releases The followig is list of items outside the ISIS software that you might eed to update depedig o the curret versio of your ISIS software. If you are settig up a ew ISIS system or updatig a ISIS eviromet that is already at v2.2.2, cotiue with Upgrade Process o page 150. If updatig from ISIS v2.0 v2.0.6 to v2.4 update the System Director Itel system BIOS o the 64-bit System Director (SR2500), see Avid ISIS v2.2.2 ReadMe. If updatig from ISIS v2.0 v2.0.6 to v2.4 update the Itel RAID cotroller driver ad registry key o the 64-bit System Director, see Avid ISIS v2.2.2 ReadMe. If updatig from ISIS v2.0 v2.0.3 to v2.4 update the System Director to allow Widows Updates, see Avid ISIS v2.2.2 ReadMe. If updatig from ISIS v2.0 v2.0.1 to v2.4 update the System Director applicatio key (dogle), see Avid ISIS v2.2.2 ReadMe. If updatig from ISIS v1.4 v2.0.1 to v2.4 you must first upgrade to Avid Uity ISIS v2.1.1 before upgradig to v2.3, For istructios, see Avid ISIS v2.1.1 ReadMe. Upgrade Process The followig process summarizes the upgrade process. If you are upgradig from a versio earlier tha Avid ISIS v2.2.2, you must first perform the updates documeted i Compoet Requiremets From Previous Releases o page 150 before upgradig to v2.4. To upgrade: 1. Dowload the ISIS software kit from the Avid Dowload Ceter ( to your System Director. 2. Log ito Admiistrator accout o the Stadby System Director ad Stop the Stadby System Director usig the ISIS Cotrol Pael. 3. Load the ISIS software kit o the Active System Director. 150

151 Software Upgrade 4. Double-click the Autoru.exe file i the software kit. The istaller detects the existig versio of the istalled software (if ay) ad displays the compoets that eed to be upgraded i the splash scree. 5. Select ISIS 7000 System Director from the Select Software Package meu. The File Gateway selectio is used whe loadig the Avid File Gateway server. The File Gateway software caot be istalled o the same server as the System Director software. 6. Click Apply. 7. Follow the scree prompts acceptig the defaults ad Licese agreemet. 8. Oce the istallatio is complete, click Fiish. 9. Upgrade your ISBs ad ISS/IXSs. Usig the ISIS Maagemet Cosole, select all the ISBs ad click Upgrade Storage Blades ad the select all your ISS/IXSs ad click Upgrade Switch Blades. You do ot eed to wait for the ISBs to be fiished, you ca upgrade ISBs ad ISS/IXSs at the same time. You ca watch the upgrade progress i your Moitorig tool. 10. Update your Stadby System Director usig repeatig steps 3 to 8. After upgradig the ISB ad ISS/IXS durig the Active System Director upgrade, you do ot eed to upgrade the ISB ad ISS/IXS agai whe upgradig the Stadby. 11. Update your Avid ISIS cliets software. For iformatio o savig your cliet prefereces, see the Avid ISIS 7000 ReadMe. Avid ISIS Software Istallatio From the USB Flash Drive New systems iclude the Avid ISIS 7000 software o the 4 GB USB flash drive. If upgradig your software from a earlier release, dowload the software from the Avid Dowload Ceter ( to your System Director. The Avid ISIS 7000 Setup Guide cotais complete istructios for loadig the software oto the system. You ca access the documetatio i the top-level AvidISISDocumetatio folder o the Avid ISIS software istaller kit. The followig is a summarized versio of the procedure. I the past Avid has istructed you stop the Stadby System director, upgrade the Stadby, ad restart the Stadby. Oce the Stadby was ruig you were istructed to update the Active System Director. Avid has revised the upgrade process to stop the Stadby System Director ad upgrade the Active System Director first, the upgrade the Stadby System Director. This process avoids replicatig metadata betwee ISIS software versios. 151

152 Software Upgrade To istall your Avid ISIS software o ew istalls: 1. Log i to the Avid ISIS 7000 as Admiistrator (default password: is-admi). 2. Make a folder for the software kit o your root directory (C:\) of your Active System Director. 3. Isert the 4 GB USB flash drive (with software kit) ito ay of USB ports o your Active System Director. You ca ru the software istaller from the USB flash drive. The advatage of copyig the software kit to the Avid ISIS is that you have easy access to kit files if you should ever them i the future. If the USB flash drive does ot automatically display: a. Double-click the computer ico o the desktop. b. Double-click the USB flash drive ico i the widow ad copy the software kit ito the ew folder you created o the Avid ISIS system. 4. Double-click the Autoru.exe file i the software kit. The istaller detects the existig versio of the istalled software (if ay) ad displays the compoets that eed to be upgraded i the splash scree. 5. Select ISIS 7000 System Director from the Select Software Package meu. The File Gateway selectio is used whe loadig the Avid File Gateway server. The File Gateway software caot be istalled o the same server as the System Director software. 6. Click Apply. 7. Follow the scree prompts acceptig the defaults ad Licese agreemet. 8. Oce the istallatio is complete, click Fiish. 9. Istall the Applicatio Key. 10. Load the ISBs ad ISS/IXSs firmware. Usig the ISIS Maagemet Cosole, select all the ISBs ad click Upgrade Storage Blades ad the select all your ISS/IXSs ad click Upgrade Switch Blades. You do ot eed to wait for the ISBs to be fiished, you ca upgrade ISBs ad ISS/IXSs at the same time. You ca watch the upgrade progress i your Moitorig tool. 11. Ru the Product Recovery tool to create a Product Recovery USB flash drive. For iformatio o creatig the Product Recovery USB flash drive, see Usig the Product Recovery USB for 64-bit System Directors o page 195. To ope ad use the ISIS Cotrol Pael ad Maagemet Cosole see the Avid ISIS Admiistratio Guide. 12. Ope the ISIS Cotrol Pael. 152

153 Software Upgrade 13. Click Stop System Director. 14. Click Cofigure File System. 15. Ope the Maagemet Cosole. Log i usig the Admiistrator user ame ad the default password is blak. 16. Select Create Active File System ad click OK. 17. Click the Storage Maagers ico. 18. Select your ISIS ISBs i the list ad click Bid. 19. Create a Storage Group, Workspaces, ad add Users i the Maagemet Cosole. 20. Repeat these steps if you are settig up a Stadby System Director. 21. Istall your Avid ISIS cliet software. For more iformatio, see the Avid ISIS 7000 Cliet Guide. Itel Network Driver ad BIOS Update Avid has qualified a Itel system BIOS upgrade o the 64-bit System Director (SR2500). This BIOS ad Itel Pro driver upgrade combiatio corrects a coditio where the etwork coectio fails durig a restart. The followig sectios describe the updates. If you fid it ecessary to reimage the System Director, you eed to updated the etwork driver agai. The BIOS is ot affected whe you reimage your server. 64-bit System Director BIOS Upgrade Avid is recommedig you update the BIOS o the 64-bit System Director ad File Gateway. To do that, you ca visit the Itel web site ad follow their istructios, or use the files ad istructios posted o the Avid Dowload Ceter ( The procedure o the Avid Dowload Ceter requires you to create a Itel Deploymet Assistat DVD ad use a USB flash drive to load the BIOS update package o the System Director ad File Gateway. Istructios for ruig the Itel BIOS Upgrade Utility ad istallig the BIOS are icluded with the image for the utility ad the BIOS package. Check your curret BIOS versio before upgradig the BIOS. If your BIOS is at versio 98, you have the recommeded BIOS versio for this release. Eter BIOS Setup by pressig the F2 Key durig POST ad the versio is displayed as S B i the Mai tab. 153

154 Software Upgrade Itel RAID Cotroller Driver Update This sectio describes the process for updatig the Itel driver ad registry key for the iteral RAID cotroller o the Itel SR2500 server usig the SROMBSAS18E Itel hardware RAID cotroller. This RAID cotroller is used i the Avid ISIS SR2500 System Director ad the Avid Iterplay 64-bit Media Idexer. This driver does ot apply to the other SR2500 cofiguratios usig the embedded SATA RAID ESRTII. The majority of the Itel SR2500 Avid ISIS System Directors use a 64-bit operatig system. Avid did ship some Itel SR2500 System Directors with a 32-bit operatig system before the 64-bit operatig systems were released. All Avid ISIS System Directors usig the Itel SR2500 server require this RAID cotroller driver update. The RAID cotroller update requires a driver update ad a registry chage. Access the update package from oe of the followig locatios. Create a ew folder o the server that you are updatig ad place the update files i it. This RAID cotroller driver is available from two locatios: Dowload the Itel hardware RAID cotroller SROMBSAS18E update package from ( This versio of the Itel driver has bee added i the Avid ISIS software istaller kit i \Firmware\ISIS 7000\Itel\SR2500_Itel_Disk_Cotroller_Driver \ItelSROMBSAS18E_Raid_Cotroller\Itel_Raid_v xx folder. To upgrade the SROMBSAS18E Itel driver: 1. Access the Stadby System Director ad stop the System Director service usig the ISIS Cotrol Pael. 2. Right-click o My Computer ad select Maage. The Computer Maagemet Widow opes. 3. Select Device Maager. The Device Maager opes 4. Click the plus sig (+) ext to SCSI ad RAID Cotrollers. 154

155 Software Upgrade 5. Right-click o the Itel RAID Cotroller SROMBSAS18E ad select Properties. 6. Click the Driver tab i the Properties widow. 7. Click Update Driver i Driver tab. 8. I Hardware Update Wizard, do ot let Widows select the driver: a. Select No, ot at this time ad click Next. b. Select Istall from a list of specific locatio (Advaced) ad click Next. c. Select Do t search. I will choose the driver to istall ad click Next. d. Click Have Disk. e. Click Browse ad locate the oemsetup.if file i the package you copied to the server bit System Director ad Media Idexer ItelSROMBSAS18E_Raid _Cotroller\Itel_Raid_v xx\W2K3X64 folder f. Click Ope, i the Locate File dialog box. g. Click OK, i the Istall From Disk dialog box. h. Click Next i the Hardware Update Wizard. 9. Oce you complete the driver istall, click No whe prompted to restart the server. 155

156 Software Upgrade 10. Close the Properties widow. 11. Apply the registry key by browsig to the RegKey_Updates folder i the package you copied to the server. 64-bit System Director double-click the w2k3.reg file to apply the registry key chage. The followig two etries are added to the 64-bit System Director registry locatio: KEY_LOCAL_MACHINE\SYSTEM\CurretCotrolSet\Services\msas2k3\ Parameters\Device DriverParameters = flushrequest= 3 DriverParameter = flushrequest= Restart the Stadby System Director. 13. After the StadBy System Director has restarted, tur off the Active System Director to failover to the updated Stadby System director. Repeat this procedure o the secod System Director. Applicatio Key Driver Update o the System Director After upgradig to Avid ISIS v2.0.2 ad later, you must upgrade your Avid ISIS applicatio key (dogle) driver o the System Director (see Software Upgrade o page 145). The driver ame for the applicatio key is the Setiel Protectio Istaller. If you do ot update your applicatio key, the Active Cliets tab i the System Director Cotrol Pael displays 0 liceses allowed by dogle ad the Cliet Maager displays the followig error: Failed to autheticate user: Admiistrator o System Director: SQADATA ERROR: Not eough user This Setiel v7.6.1 driver upgrade pertais to System Directors with Widows XP Embedded 32-bit operatig systems. System Directors ruig Widows Server 64-bit operatig systems already have this driver versio istalled. To upgrade the Setiel driver: 1. Ope the Stadby System Director Cotrol Pael ad click Stop System Director to stop the service. 2. Remove the applicatio key from the USB port o the Stadby System Director. 3. Uistall the old versio of the Setiel driver usig the Widows Cotrol Pael. a. Click Start > Settigs > Cotrol Pael > ad select Add or Remove Programs. b. Locate the Setiel Protectio Istaller ad click Remove. c. Restart the System Director. 4. Whe the System Director restarts, log-i, ope the System Director Cotrol Pael, ad click Stop System Director to stop the service. 156

157 Software Upgrade c 5. Ru the SafeNet SSD Cleaup utility. a. Dowload the SSD Cleaup utility (32-bit) from: b. Save the utility o your System Director. c. Extract the.zip file. d. Double-click the SSDCleaup.exe file ad follow the prompts. e. Restart the System Director. 6. Whe the System Director restarts, log-i, ope the System Director Cotrol Pael, ad click Stop System Director to stop the service. 7. Double-click the SetielProtectioIstaller7.6.1.exe file located i the followig folder o the ISIS software kit. \Drivers\SetielUSB7.6.1\ 8. Istall the Setiel driver as follows (Complete istallatio). a. Click Next. b. Accept the licese agreemet ad click Next. c. Cotiue with acceptig the defaults to fiish the istallatio. 9. Reisert the applicatio key i the USB port o the System Director. 10. Whe prompted for the SNTNLUSB.SYS file, avigate to: C:\Program Files\Commo Files\SafeNet Setiel\Setiel System Driver 11. Ope the System Director Cotrol Pael ad click Start System Director to start the service. Whe started, the Active Cliets tab i the System Director Cotrol Pael displays the correct umber of liceses ad the cliets. If the Active Cliets tab does ot display the correct umber of liceses ad cliets, cotact your Avid Represetative before tryig to upgrade your Active System Director. 12. Repeat this procedure o the Active System Director. Stoppig the Active System Director iduces a failover to the Stadby System Director. Record IP Addresses o the System Director Before you update your Itel Pro etwork driver, Avid recommeds you record the curret IP address used o the System Directors. This precautio allows you to restore the IP addresses to the curret settigs if your etwork cofiguratio is accidetly lost. 157

158 Software Upgrade To record the curret IP addresses used by the System Director: 1. Ope a commad widow o the System Director. Click Start > Programs > Accessories > ad select Commad Prompt. 2. Type ipcofig /all > c:\ip.txt i the Commad Prompt widow. This commad saves a text file (amed ip.txt) to the root directory o the System Director. Ope this text file if eed to recofigure the IP addresses to the addresses used before performig this etwork cofiguratio update. System Director Itel Pro Driver Cofiguratio Update Use the followig istructios to upgrade the Itel Pro etwork driver v12.4 o your 64-bit System Director, ad cofigure the dual etwork ports. System Directors always have a Itel driver istalled by default. You do ot eed to removed the older versio. Depedig o the operatig system ad origial driver versio shipped with your System Director, the Itel Pro driver versio varies. To idetify your curret Itel Pro driver versio o the System Director: 1. Ope the Widows Add or Remove Programs cotrol pael. Click Start > Settigs > Cotrol Pael > ad select Add or Remove Programs. 2. Verify the versio umber beside the Itel Network Coectios i the Curretly istalled programs list. The Itel Network Coectios driver versio umber shipped with Widows 64-bit operatig systems is v15.8 or later. To recofigure the curret the Itel Pro driver settig o the System Director: 1. Stop the Stadby System Director. 2. Access the Avid ISIS software istaller kit. 3. Browse to the appropriate Itel etwork driver folder o the Avid ISIS software kit depedig o the Widows operatig system o your System Director. [drive] \Drivers\ISIS 7000\Itel_Pro Double-click the executable file (Autoru.exe). 5. Click Istall Drivers ad Software. 6. Accept the default settigs to istall the driver. 7. Click Fiish. 8. Right-click My Network Places ad select Properties. 158

159 Software Upgrade 9. Right-click the right side etwork coectio ad select Properties. The Properties dialog widow opes. 10. Click Cofigure. 11. If prompted, click Yes to proceed. The Itel Pro Server Adapter Properties dialog box displays. 12. Click the Advaced tab. Chage the cofiguratio as described i oe of the followig two steps. The dialog boxes i these steps are based o the versio ad driver istallatio. 13. (Optio) If your Server Adapter Properties dialog box display looks like the followig, chage the cofiguratio as described after the scree capture. If you are usig a Remote Desktop Coectio the Advaced tab does ot appear. a. Click Flow Cotrol ad set the Value to Off. b. Click Iterrupt Moderatio Rate ad set the Value to Off c. Check that the Receive Descriptors ad set the Value to d. Check that the Trasmit Descriptors ad set the Value to e. Click OK Server Adapter Properties dialog box. 159

160 Software Upgrade 14. (Optio) If your Server Adapter Properties dialog box display looks like the followig, chage the cofiguratio as described after the scree capture. a. Click the Performace Optios i the Settig list. b. Click Properties. c. Click Flow Cotrol ad set the Value to off. d. Click Iterrupt Moderatio Rate ad set the Value to off e. Check that the Receive Descriptors ad set the Value to f. Check that the Trasmit Descriptors ad set the Value to g. Click OK to close the Performace Optios. h. Click OK to close the Server Adapter Properties dialog box. 15. Repeat steps 3 through 8 for the left side etwork coectio. 16. Restart the Stadby System Director. 17. Stop the Active System Director ad repeat steps 1 through 10 to update the Itel Pro driver ad cofigure the dual etwork ports o the Active System Director. 160

161 Post Upgrade System Verificatio Post Upgrade System Verificatio After upgradig a system it is importat to do a series of checks to verify that all upgraded compoets are fuctioig optimally. To verify the upgrade: 1. Verify etwork coectivity for all compoets: a. Pig all ISSs ad IXSs o left ad right stack. b. From ay cliet, pig Active System Director ad Stadby System Director o left ad right sides. c. Pig the virtual System Director o left ad right side. 2. Verify both System Directors are fuctioig properly by checkig the followig: a. Check if ay ew errors are gettig geerated i the evet logs. b. Both paths should be up ad all gree lights i System Director s Cotrol Pael o both System Directors. If o failover, some lights will be blue. c. Metadata should be replicatig betwee the two System Directors. The Stadby should be togglig betwee receivig ad replicated. Check the Metadata Status tab o the stadby. The date stamp i the saved ad replicated fields should be curret ad updatig frequetly. d. Check the RAID status o the System Directory. - O the AS3000, click Start > Programs > Itel -> Itel Rapid Storage Techology right-click the Itel Rapid Storage Techology ico i the task bar. The ico should be a gree check mark whe the drives are healthy. - O the SR 2500, click Start > Programs > RAID Web Cosole 2 > Start UI ad see that the Server Heath is gree. If ot, search ad search for Itel RAID Software User s Guide for corrective actios. 3. Perform System Director Primary to Secodary Failover Tur off oe of the System Directors ad verify i the System Director Cotrol Pael that the Active Mode idicator has tured red. Tur the System Director back o ad see that Active Mode displays Stadby. 4. Ru PathDiag o oe cliet o the left ad oe cliet o the right subets at the same time. To set PathDiag Tool: a. Do oe of the followig: - (Widows) Select Start > All Programs > AvidUityISIS > PathDiag. - (Macitosh) Select Go > Applicatios, ad the double-click the AvidUityISIS folder. 161

162 Post Upgrade System Verificatio b. Click Start > Avid Uity ISIS Program group> Path Diag. c. Click Setup. d. Set Path to Test to a mouted ISIS workspace letter. (Check i my computer if ot sure) Make sure its a ISIS workspace ad ot the iteral C: drive. e. Set the duratio 10 miutes. f. Click Custom Test ad set the followig parameters: Custom Test Settigs 1 Gb cliet (ot badwidth limited) 10 Gb Cliet (ot badwidth limited) File Access Method Automatically select Automatically select Reads vs Writes Writes, the Reads (Sequetial) Writes, the Reads (Sequetial) Trasfer Size Trasfer Rate Ulimited Ulimited Max File Size

163 Post Upgrade System Verificatio g. Click Ok ad Start. - 1-Gb cliets that are ot badwidth limited should expect at least 65 MB/sec i the Path Diag tool (v1.x ad v2.x hardware) Gb cliets that are ot badwidth limited should expect at least 500 MB/sec for reads ad at least 200 MB/sec for writes i the Path Diag tool (v2.x hardware. 5. While Path Diag is ruig check the system to make sure that there are o Network Degraded status idicatios. Check the followig: a. I the ISIS Maagemet Cosole, click Storage Elemets. All ISBs should be gree ad ot displayig ay Network Degraded states. b. Spot check a couple ISBs by browsig to the ISB web page ad click Statistics. Select the bottom etwork tab. Noe of the error colums should be icremetig. Press F5 to update the page a few times. For details o troubleshootig Storage Elemets error statuses, search the Kowledge Base at for Troubleshootig the Network Degraded Status o ISIS Tech Alert. 6. Ru Switch Ifrastructure Diagostics: a. Navigate to ay switch aget web page (i the ISIS Maagemet Cosole, click Chassis from the list o the left, click Details tab ad the double-click o a switch IP address). b. I switch web page, click Advaced tab. c. Click Switch Ifrastructure Diagostics from the list o the left. d. Click Select All uder System Tests. e. Select Both i Select Network sectio. f. Select All chassis i Select Chassis meu. g. Click Ru Diagostics. Let the diagostics ru, whe the Switch Diagostics - Reported Result/System Overview displays, the results from all switches i both stacks should be available i the summary page. h. Click Switch Diagostics Results Summary Page. i. Ay errors report as red ad warig coditios are amber. Click headigs to ivestigate ay error or warig statuses. There should be o red statuses preset. 7. Check all other zoes i use for proper operatio. If there are Zoe 2 ad 3 cliets, each of these zoes should be checked with cliets ruig Path Diag: a. Ru a Path Diag cliet for left ad right side for each Zoe 2 switch i place. b. Ru a couple of Zoe 3 path diag cliets ad verify cosistet performace. A Zoe 3 cliet might ot have the badwidth of a Zoe 1 or 2 cliet. 163

164 Preupgrade Iformatio Preupgrade Iformatio Gather the followig iformatio before the upgrade. This iformatio is critical to troubleshootig a Avid ISIS. Curret Avid ISIS software versio Avid ISIS Admiistrator password Switch aget password Number of Avid ISIS egies ISB Size: 500 GB 1 TB 2 TB Number of Storage Groups Number ad type of editig cliets: (Widows or Macitosh, ad usig what zoes) Number of AirSpeeds Other workgroup server details (for example TrasferMaager, MediaMaager, ad Iterplay; host ames, passwords, ad versios) Zoe 2 Switch Iformatio Note the followig switch iformatio: Type of switch (Cisco/Foudry) Number of switches Locatio of cofiguratio files System Director Iformatio Note the followig System Director iformatio: Virtual Network Name ad IP Addresses Virtual IP Left Virtual IP Right Virtual ISIS Name 164

165 Preupgrade Iformatio System Director 1 Host ame Admiistrator Password IP address Left ISIS IP Address Left Default Gateway Right ISIS IP Address Right Default Gateway First failover IP address Secod failover IP address System Director 2 Host ame Admiistrator Password IP Address Left ISIS IP Address Left Default Gateway Right ISIS IP Address Right Default Gateway First failover IP address Secod failover IP address ISIS Egie/Switch Iformatio Fill out the followig egie ad switch iformatio for the o site equipmet. Are ay egies usig Lik Aggregatio o the 10-Gb liks? Note what egies that are usig 10-Gb liks ad the cofiguratio (a maximum of eight 10-Gb liks are supported): 165

166 Preupgrade Iformatio Egie #1, Serial Number Left IXS/ISS IP: First Left ISB IP: Left IXS IP: Right IXS/ISS IP: First Right ISB IP: Right IXS IP: Egie #2, Serial Number Left IXS/ISS IP: Exteral Zoe 2 switch IP address (if attached): Right IXS/ISS IP: Exteral Zoe 2 switch IP address (if attached): Egie #3, Serial Number Left ISS IP: Exteral Zoe 2 switch IP address (if attached): Right ISS IP: Exteral Zoe 2 switch IP address (if attached): Egie #4, Serial Number Left ISS IP: Exteral Zoe 2 switch IP address (if attached): Right ISS IP: Exteral Zoe 2 switch IP address (if attached): Egie #5, Serial Number Left ISS IP: Exteral Zoe 2 switch IP address (if attached): Right ISS IP: Exteral Zoe 2 switch IP address (if attached): 166

167 Preupgrade Iformatio Egie #6, Serial Number Left ISS IP: Exteral Zoe 2 switch IP address (if attached): Right ISS IP: Exteral Zoe 2 switch IP address (if attached): Egie #7, Serial Number Left ISS IP: Exteral Zoe 2 switch IP address (if attached): Right ISS IP: Exteral Zoe 2 switch IP address (if attached): Egie #8, Serial Number Left ISS IP: Exteral Zoe 2 switch IP address (if attached): Right ISS IP: Exteral Zoe 2 switch IP address (if attached): Egie #9, Serial Number Left ISS IP: Exteral Zoe 2 switch IP address (if attached): Right ISS IP: Exteral Zoe 2 switch IP address (if attached): Egie #10, Serial Number Left ISS IP: Exteral Zoe 2 switch IP address (if attached): Right ISS IP: Exteral Zoe 2 switch IP address (if attached): Egie #11, Serial Number Left ISS IP: Right ISS IP: 167

168 Preupgrade Iformatio Exteral Zoe 2 switch IP address (if attached): Exteral Zoe 2 switch IP address (if attached): Egie #12, Serial Number Left ISS IP: Exteral Zoe 2 switch IP address (if attached): Right ISS IP: Exteral Zoe 2 switch IP address (if attached): O Site Spares List all Avid ISIS spare parts that are osite: Spare Compoets ad Cables Part Quatity Firmware Versio (if kow) ISBs ISSs IXSs XFP, X2, ad SFP+ (used with exteral switches) v1.x or v2.x (ISS2000) hardware v1.x or v2.x (IXS2000) hardware N/A Itel etwork boards 10-GB fiber cable CAT5e/6 cable N/A N/A Xepack (if Cisco) 3rd party switches Additioal Parts Available 168

169 Preupgrade Iformatio Spares Checklist Use the followig list to assure that you have the correct parts osite whe performig ay Avid ISIS upgrade. This ca be a mix of customer spares ad parts brought osite by upgrade techicias. 1 IXS ad IXS ISS ad ISS ISBs 1 XFP ad SFP+ (used with exteral switches) As may ISS/IXSs as required to replace ALL pre-rev. E switches osite. Additioal spares for a comprehesive spares parts list: If Cisco switches are i use: 1 Xepack, 1 SC-LC cable If Foudry switches are i use: 1 additioal XFP, 1 LC-LC cable Switch Hardware Revisio Check ISIS switches that are Pre-Rev. E hardware should be replaced. Avid has idetified a coditio where after a power cycle (ot reboot) a ISS/IXS might ot boot up. Cosequetly, ay pre-rev. E switches istalled at the site should be replaced durig a upgrade. Use the Checkig ISS HW Rev.pdf documet to check what hardware revisio the switches osite are. Number of switches osite (ad i use) that are pre-rev. E: Number of spares osite that are pre-rev. E: 169

170 9 Avid ISIS Upgrade Utility This appedix describes the user iterface of the Avid ISIS Upgrade Utility. The Avid ISIS Upgrade Utility (AvidUityISISTools.msi) ca be foud o the Avid ISIS 7000 software kit i the \AvidISISUtilities\ISIS 7000\ folder. This utility is a applicatio for upgradig the ISS ad ISB firmware. It offers a alterative to the ormal olie upgrade utilities whe the switchig ifrastructure caot be maitaied durig the upgrade. The origial documeted procedure for upgradig the ISS ad ISB firmware is located o the Avid Web site uder the ame: Loadig Firmware o Avid ISIS 7000 Switches. The origial procedure is ow replace by this Avid ISIS Upgrade Utility. Overview ad Requiremets This stad-aloe applicatio allows field egieers to start ad moitor the istallatio of switch ad ISB upgrades from a laptop coected to Avid ISIS through the maagemet port. This utility does ot replace the curret software upgrade process. Its primary fuctio is for upgradig a switch or a pair of switches that is icompatible with a existig stacked etwork. Isertio of these switches ito the etwork before the upgrade could disrupt or compromise the etwork s operatio. Fuctioal Descriptio The Avid ISIS Upgrade Utility is a Widows based applicatio that provides the followig fuctios: Provides a self-cofigurig FTP service. Picks up the istall packages via a browse widow. Discovers all the existig devices (switches ad blades) o the etwork via broadcastig ad displays the iformatio i a table. Displays the existig versio, status, ad package versio already istalled o each device. Provides the capability of issuig the firmware istall commad to oe or more of the displayed devices at the same time.

171 Overview ad Requiremets Provides the capability of moitorig the istall status of every device curretly i istall process. Provides the capability of viewig the istall log iformatio of each device idividually. Software Compoet Desig The Avid ISIS Upgrade Utility is composed of the followig compoets: The GUI Compoet provides the Graphical User Iterface of the applicatio The Avid ISIS Upgrade Utility applicatio programmig iterface (API) hadles the low level fuctios such as: - Cofigure ad start the FTP server thread. - Discover available Avid ISIS systems coected to the etwork. - Maage ad moitor the various Avid ISIS istall threads. - Maage the commad requests ad resposes betwee the Avid ISIS Upgrade Utility ad the Avid ISIS aget. FTP Server provides the file trasfer service ecessary for the devices to retrieve the istall package. Avid ISIS Upgrade Utility Compoets ISIS Upgrade Tool GUI ISIS Aget ISIS Device ISIS Upgrade Tool API FTP Server Laptop 171

172 Software Iterface Software Iterface The software iterfaces with the storage devices through the switch agets with HTTP requests. The applicatio is provided with a graphical user iterface which is described i the followig sectios. The Avid ISIS Upgrade Utility mai widow displays whe the applicatio is started ad is divided ito three sectios: FTP Server sectio provides the fuctio of maagig the istall packages ad displayig FTP related activities. Istall Cotrol sectio displays the storage device iformatio table, performs a variety of operatios o the elemet table ad of istatiatig the istall process. Moitorig sectio is the sectio where the Device Upgrade status is asychroously displayed every 2 secods for moitorig the status for the istallatio. Avid ISIS Upgrade Utility Widow 172

173 Software Iterface FTP Server Sectio The FTP Server Sectio cotais the followig fuctios: Add istaller package to the FTP root directory Remove istaller from the FTP root directory Select istaller to be set to the storage device Display FTP Log iformatio. Istall Cotrol Sectio The Istall Cotrol Sectio cotais the followig fuctios: The device iformatio table: - IP Address - Device type - Istall Status - Versio - Revisio - Curret versio of the firmware package ruig o the device Table operatio buttos: - Add butto adds ew etries to Device Iformatio table. - Update Status butto reloads status, versio, ad packages iformatio of the selected device etries i the table. - Discover butto retrieves ad displays iformatio o all the devices that respod to the applicatio broadcast. - Reboot butto seds a restart commad to the selected device etries i the table. - Remove Etry butto removes all the devices etries that are selected i the table. - Start Istall butto issues the commad that starts istallig the selected package to the selected devices. This butto is eabled whe a istall package is selected from the Istall Packages list ad at least oe device etry is selected from the device iformatio table. Istall Operatio Commad is composed of the followig items: - URL field displays the commad text that is passed to the device. - Optio field displays the optios associated with the commad. 173

174 Ruig the Avid ISIS Upgrade Utility Moitorig Sectio The Moitorig sectio cotais the followig fuctios: Istall Status Moitorig table displays the upgrade status of the devices curretly upgradig. Remove Etry butto removes the selected etries from the Istall Status table. Ruig the Avid ISIS Upgrade Utility The Avid ISIS software kit icludes the Avid ISIS Upgrade Utility applicatio ad rus o the Avid ISIS System Director. To istall a upgrade package: 1. Isert the USB with the Avid ISIS software ito a laptop ad double-click AvidUtilityISISTool.msi located i the followig locatio. drive:\avidisisutilities\isis 7000\ The istaller file, istalls the applicatio o your laptop. 2. After the istallatio has completed, removed the USB ad click Start > Programs > AvidUityISIS > Uity ISIS Upgrade Utility from your laptop. The Avid ISIS Upgrade Utility Widow opes. 3. Click Add i the FTP Server sectio of the widow. A browser dialog box opes. 4. Browse to the locatio where the ew (or old) istall package is located. 174

175 Ruig the Avid ISIS Upgrade Utility 5. Select the package you wat added ad click Ope. The dialog box closes ad the selected package is added to the Istall Package list. 6. Click Discover to retrieve iformatio o all the available devices. 7. Select the devices you wat to update. (Click the check-box beside the IP Address device etries i the table.) 8. Click Start Istall to begi istallig the selected package to the selected devices. The Start Istall butto is oly eabled whe a istall package ad at least oe device etry are selected. The Istall Status is displayed i the Moitorig sectio of the widow. After the Istall Status shows complete, you ca close the Avid ISIS Upgrade Utility. To remove a package from the Istall Package list: 1. Select the package you wat to remove from the Istall Package list. 2. Click Remove. 175

176 10 Avid ISIS Recommeded Maiteace c The followig maiteace recommedatios are ot meat to be a troubleshootig guide but more of a care ad moitorig checklist for Avid ISIS. Typically the Avid ISIS does ot eed to be power cycled. All compoets of the ISIS stack ca idividually be replaced or restarted without iterferig with the operatio of ISIS stack. Power cyclig the etire stack (all the compoets at the same time) could risk the stability of the ISIS stack. For iformatio o usig the tools described i this sectio, see the Avid ISIS Admiistratio Guide. Miimum Storage Space Requiremet The recommeded amout space you must maitai for backgroud fuctioality ad failures is 7% of free space i each Storage Group. I other words, you should ot fill Storage Group more tha 93% full. Exceedig 93% used space ca produce severe performace issues i some situatios. To calculate the right amout of free space, log ito the ISIS maagemet Cosole ad avigate to the Storage Group widow. For each Storage Group, take the Effective umber ad multiply by This will be your recommeded free space i GBs. To assure that you Storage Group ever exceeds the recommeded space, create a ew workspace i this Storage Group with the same size ad label it Headroom ad do ot give ayoe access to this workspace. Daily Maiteace The followig cotais a list of items you should do o a daily basis. It is estimated to take 15 miutes to perform these fuctios. Check the Storage Elemets status: Ope the ISIS Maagemet Cosole ad click Storage Elemets. - You should see a gree circle beside the storage blade i the Name colum - Check the Status colum for errors or Network Degraded

177 Daily Maiteace The Status colum i the Storage Elemets report the status of the storage elemet logged by the System Director. (The Status lie i the Details area reports the same iformatio.) Whe the storage elemet maitais a workig status, the Admiistrator tool displays o etries i the Status field. If a problem arises, or whe the status of the storage elemet chages, the Admiistrator tool updates the Storage Elemets dialog box. Check the Storage Blade Status ad Switch Blade Status: Ope the ISIS Maagemet Cosole ad click Chassis. - You should see a gree circle beside each chassis i the Serial Number colum - Check the both Status colums for errors Whe the chassis, switches ad storage elemets maitai a workig status, the ISIS Maagemet Cosole displays o etries i the status field. If a problem arises, or whe the status chages, the ISIS Maagemet Cosole updates the status colum ad the Details area. Start the Moitor Tool ad check the frot (ISBs) ad back (ISSs, IXSs, ad power supplies) for errors. You ca hover your mouse poiter over a compoet ad status details are displayed. Errors display as red or yellow compoets, or as a warig ico o the compoet. Check System Director Cotrol Pael o the Active System Director for errors. O the System Director Status tab, make sure there are o red idicators i the status box. - Check for gree idicators beside the System Director is ruig ad Both paths are up - Check that a blue or gree idicator is displayed beside Replicated o the Active System Directory - If the evet log idicator is ot gree, check the Widows Evet logs o the Active System Director Check System Director Cotrol Pael o the Stadby System Director for errors. - Verify the Stadby System Director is Started ad i Stadby Mode. Check for gree idicators beside the System Director is ruig ad Both paths are up - Check that a blue or gree idicator is displayed beside Receivig - If the evet log idicator is ot gree, check the Widows Evet logs o the Stadby System Director Check that the Avid ISIS Workspaces have Free Space available: Ope the ISIS Maagemet Cosole ad click Workspaces, see Miimum Storage Space Requiremet o page

178 Weekly Maiteace Weekly Maiteace The followig cotais a list of items you should do o a weekly basis. It is estimated to take 30 miutes to perform these fuctios. Review Widows Evet logs o the Active ad Stadby System Directors Check the ISB etwork coectios betwee the ISBs usig the ISB Coectio Aalyzer. All Storage Elemets should be gree. I the Avid ISIS Switch Blade Aget, ru the Switch Ifrastructure Diagostics located i the Advaced tab. Select all tests, both the left ad right etworks, ad all chassis. Do ot ru the switch diagostics durig heavy usage or critical etwork productio times. Some tests burde the system s badwidth ad resources. I the results page, save the diagostic results by clickig the Dowload lik ad save the file usig the date as part of the file ame. Check the RAID status o the System Director. - O the AS3000, click Start > Programs > Itel -> Itel Rapid Storage Techology right-click the Itel Rapid Storage Techology ico i the task bar. The ico should be a gree check mark whe the drives are healthy. - O the SR 2500, click Start > Programs > RAID Web Cosole 2 > Start UI ad see that the Server Heath is gree. If ot, search ad search for Itel RAID Software User s Guide for corrective actios. Make sure you have at least oe storage elemet worth of free space (depedig o the size of your storage blades) for each storage group, see Miimum Storage Space Requiremet o page 176. If a storage blade should fail, you eed eough space to remove the failed storage blade. Mothly Maiteace You should test a failover o a mothly basis. It is estimated to take 1 hour to perform this fuctio. Take a sapshot The ISIS Sapshot tool collects iformatio curretly displayed by the ISIS Maagemet Cosole ad the Avid ISIS System Director Cotrol Pael. Ope the ISIS Maagemet Cosole ad click Loggig > ISIS Sapshot i the Advaced sectio. Select Create ew sapshot. Perform System Director Primary to Secodary Failover Tur off oe of the System Directors ad verify i the System Director Cotrol Pael that the Active Mode idicator has tured red. Tur the System Director back o ad see that Active Mode displays Stadby. 178

179 Redistributio Guidelies Before you tur off either System Director, verify that the metadata date stamp i the Metadata Status tab i the saved ad replicated. Fields should be curret ad updatig frequetly. Check the Redistributio status: Ope the ISIS Maagemet Cosole ad click Workspaces. - The Redistributio colum for each workspace should be blak, ad have less tha 10 cofiguratio chages (see Cofig Chages colum) - If you have 10 or more cofiguratio chages, the status is highlighted i yellow ad displays Requires Full Redistributio i the Redistributio colum You should do a full redistributio at the ext maiteace iterval. Schedule a time whe the system is ot heavily used, as this will allow the full redistributio to complete i the shortest amout of time. Redistributio Guidelies Do ot perform a ISB firmware upgrade while a Redistributio is i process. Make sure all firmware upgrades are completed before ay redistributio is started. The followig evets trigger redistributio: Movig a Workspace Clickig Full Redistributio o a Workspace Addig a Storage Elemet to a Storage Group Removig a Storage Elemet from a Storage Group Chagig the state of a Workspace to mirrored or umirrored If a firmware upgrade must be doe ad a redistributio i progress, do the followig: 1. Susped the active redistributio usig the Advaced Commads i Workspace widow. 2. Verify that the Workspace displays redistributio suspeded i the Status colum ad all other workspaces do ot have redistributio i progress displayed. 3. Perform the firmware upgrade o the ISB(s) that must be upgraded. 4. Wait util the firmware upgrade is completed successfully. 5. Resume the redistributio usig the Workspace widow. 179

180 Savig ISIS Metadata Savig ISIS Metadata This procedure describes how to save the metadata stored o the system drives for the data drives. You would typically oly eed to do this i a hardware replacemet sceario, where both System Director system drives are ot goig to stay with the data drives. Regardless of how may Egies you have, all the metadata for all the data drives, i all of the Egies, are saved o the System Director. The Egies do ot store ay metadata. To save the System Director metadata: 1. Stop the System Director service usig the ISIS Cotrol Pael. The System Director is costatly writig metadata. Metadata files are always ope ad locked, so the best way to copy the metadata files is to stop the System Director service so the file are closed. 2. Copy the Partitio0 ad Partitio1 files from the followig locatio o the System Director: D:\Program Files\Avid\ISISSystemDirector There is also a PartitioDump.bi file. This file is also helpful whe idetifyig the data o the data drives. If possible, iclude this files with the two Partitio metadata files. The followig are a couple suggested ways of savig the Partitio0 ad Partitio1 PartitioDump.bi files. - Use a USB flash drive that has the capacity for the Partitiox files (4 GB recommeded). - Create a etwork share o a cliet system o the etwork ad copy the Partitiox files to that shared folder. 3. Verify that you have the curret copy of the Metadata by comparig the date i the Metadata tab of the ISIS cotrol Pael. 4. Start the System Director service usig the ISIS Cotrol Pael. Available Utilities The followig is a list of headigs i the Avid ISIS Admiistratio Guide that describe other utilities ad tools for moitorig ad troubleshootig. Avid ISIS System Director Cotrol Pael ISIS Maagemet Cosole - Chagig the Admiistratio Password - Settig up Error Notificatio 180

181 Available Utilities - Avid ISIS Sapshot Tool - Usig the Profile Tool System Statistics System Loggig - Accessig the Loggig Widow - Viewig Evet Logs Avid ISIS Log Aggregator Tool Avid ISIS Disk Tester Tool Avid ISIS ISB Coectio Aalyzer Tool Avid ISIS Switch Maager Tool Avid ISIS Agets - Aget Tools - Log Viewer Tool - Switch Ifrastructure Diagostics Avid ISIS System Moitor Tool System Director evet message meaigs Cliet Maager Maiteace If you suspect a poor coectio betwee your cliet system ad a mouted workspace, you ca test the Avid ISIS shared storage etwork coectio betwee each cliet system ad the shared storage etwork usig the Avid PathDiag tool. This tool iforms you if there is sufficiet read/write throughput for read ad write operatios eeded by the cliet system. For more iformatio o usig the Avid PathDiag tool see, Avid ISIS 7000 Cliet Mager Guide. This guide also describes the followig Admiistrative tasks: Clearig Cached Data Usig Logs ad Messages Status Idicators ad Troubleshootig If the LEDs o the ISSs or ISBs are idicatig a problem, idetify the problem usig the iformatio uder, Status LEDs ad Stackig Problems o page

182 Available Utilities Complete Server Room Shutdow There is o requiremet to power cycle the etire Avid ifrastructure but, if the eed arises to tur off all the equipmet (such as a relocatig the server room), tur off the compoets i the followig order. Whe turig o the compoet, use the reverse order. To shut dow the etire Avid etwork (server room): 1. Shutdow all Avid editig system ad attached media I/O equipmet, for example Avid Mojo ad Avid Adrealies. 2. Shutdow all capture ad playout servers such as AirSpeeds. 3. Shutdow CaptureMaager Server. 4. Shutdow Iterplay Trasfer Server. 5. Shutdow Avid Iterplay Media Services ad Providers. 6. Shutdow Iterplay Egie ad Avid Iterplay Archive Egie. 7. Shutdow Media Idexers Do ot stop the Media Idexer while it is idexig storage. 8. Shutdow Systems ruig Iterplay Framework Multicast Repeaters. 9. Shutdow Systems ruig the Iterplay Framework Lookup Service. 10. Ivoke Failover o Avid ISIS System Directors. 11. Shutdow Stadby Avid ISIS System Director. 12. Shutdow Primary Avid ISIS System Director. 13. Shutdow Avid ISIS Egies. 14. Shutdow the etwork switches. Power up the etire rack of equipmet i reverse order ad verify all cliets have mouted the ecessary ISIS Workspaces. False Lik Aggregatio Alerts Symptoms The followig sectios explai false lik alerts caused by a slow Lik Aggregatio ad provides a procedure for correctig the issue. If you experiece problems with Lik Aggregatio durig a power up, or if all the ISIS Egies are restartig, the followig could be happeig. Slow Lik Aggregatio (Trukig) setup Whe the Lik Aggregatio feature is takig a loger tha expected to complete. This setup process ca viewed by opeig to the Avid ISIS Switch Blade Aget page > System tab, ad click o the View curret settigs i the 182

183 Available Utilities left pae. Whe the process is complete, the status message Eabled Fully Operatioal should be displayed for ay VLAN that has a correctly defied ad eabled Lik Aggregatio (truk) group. While the Lik Aggregatio is settig up, the ISIS ports that are i the Lik Aggregatio group form a ope loop i the etwork that ca cause problems with the coectig Etheret switches. Whe usig the Cisco the loger the Lik Aggregatio feature takes to come up, the loger the loop exists ad is more likely to cause a problem. Fake Lik Alert A lik alert is a message set to the ISIS aget page ad the Maagemet Cosole lettig you kow that the give 10 Gig port is ot fuctioig as expected. A fake lik alert is whe this lik alert message is display whe the port is workig correctly. This could also be thought of a false positive. This fake lik alert ca occur i ISIS 7000 v 2.4 ad earlier, this fix i the ISIS v4.0 release a later. Displayed Lik Alert Message Use the followig methods to determie if the displayed lik alert message is a real problem or a false positive. To verify the lik alert message: 1. Ru diagostics, ad look at the Details for test: (18) port lik iformatio. The iformatio i this sectio of the diagostic output comes directly from the hardware ad tells you the correct status o whether the switch port is up or dow for all the ports i the stack. 2. Check the stackig data for the Egie displayig the lik alert message. The iformatio i the stackig display comes directly from the hardware ad tells you the correct status o whether the switch port is up or dow for the port i questio. a. Go to the ISIS Switch Blade Aget page. b. Click System tab. c. Click Overview i the left pae. d. Click o the chassis (Egie) that is displayig the lik alert message. e. Scroll dow to the stackig iformatio. See the followig example. Example of the stackig data Switch Slot State Master Collisios Failures 10 Gb port Map Hi Gb Port Map 0 Ready No Noe Noe 0X1 0X0 1 Ready No Noe Noe 0X1 0X0 183

184 Available Utilities Restart All Procedure Switch slot 0 is the left side of the Egie, ad switch slot 1 is the right side of the Egie. Look i the 10 Gb Port Map colum: - If 0X1 is displayed, the port is up. - If 0X0 is displayed the port is dow. So if the right side of a Egie is reportig a lik alert message, ad 0X1 is displayed for Switch slot 1. The port is up, ad this is a fake lik alert. If the right side of a Egie is reportig a lik alert message, ad 0X0 is displayed for Switch slot 1. The port is dow, ad this is a real lik alert. The followig procedure is a two part procedure used to correctly ad safely restart all of the Egies, as well as power cyclig all of the Egies. Part 1 gets the Egie correctly up ad ruig, however it triggers the fake lik alert problem. You ca to use the ISIS after you have completed part 1, however the lik alerts you see are fake. Part 2 corrects the fake lik alert messages. Whe usig part 2 of the procedure, wait util it is complete before you use the ISIS. Part 1 Restart or power cycle all of the Egies: 1. Telet ito the coectig Etheret switches (Cisco 4900 s) ad use the shut commad to shut dow all ports that coect to the ISIS stack (Curretly there is o reaso to shut dow the ports that coect oe 4900 to the aother 4900). The act of shuttig dow the ports coected to the ISIS causes a lik alert message to be displayed. This is a real alert message because the ports have bee shut dow. 2. Restart all the Egies (or power cycle them). Allow all Egies to come up. 3. Go to the ISIS Switch Blade Aget page, ad every few secods select the Overview display. This updates the Overview display with the latest iformatio. 4. Watch the request busy etry, ad wait for it to go to No. 5. Watch the Request state colum, ad wait for every state to go to Doe. 6. Go to the view curret settig display ad watch the iformatio i the colum labeled 10 Gb Lik Aggregatio Curret Cofiguratio State. This step takes several miutes. Every few secods select the View curret settigs to update the display with the latest iformatio. Cotiue watchig util the Eabled Fully operatioal message is displayed for the VLANs (left ad right sides) that have a Lik Aggregatio group defied ad eabled. Oce the Eabled Fully operatioal messages are displayed, cotiue to the ext step. 7. Agai telet ito the coectig Etheret switches ad oe by oe, eter the commad o shut to each oe of the ports that are coected to the ISIS. 184

185 Available Utilities Part 2 To remove the fake lik alert messages: 1. Each switch displayig the fake lik alert must have the Chassis Maager restarted. This ca be doe usig oe of the followig methods: t Restart the Egie ISIS Switch Blade Aget page > System tab ad click Reboot a chassis. t Restart the local host (switch) ISIS Switch Blade Aget page > Advaced tab ad click Reboot. t Restatig the Chassis Maager ISIS Switch Blade Aget page > Advaced tab ad click Restart Chassis maager. t Telet ito the switch ad eter the reboot commad. 2. Each time you restart the Chassis Maager (step 1), you must watch for the stack (VLAN) to come back up correctly. This ca be doe by followig steps 3, 4, 5,ad 6 of Part 1 procedure. After you complete Part 1 ad Part 2 the ISIS stack, icludig Lik Aggregatio should be up ad ruig. 185

186 11 Addig ad Replacig Hardware This appedix provides procedures for addig ad replacig compoets i your Avid ISIS. Avid ISIS hardware additios ad replacemets are to be performed by Avid ISIS Avid Certified Support Represetatives (ACSR). Do ot add ay hardware if there are ay issues with the system. Correct all problems before addig ew hardware ad makig chages to the system, perform a quick checks to be verify that the system is i good workig order, see Health Check o page 144. Addig Hardware Use the followig guidelies if a switch replacemet is required. Typically hardware replacemet be performed after the software upgrade to avoid uecessary dowgrade ad upgrades of the firmware. Be aware that all switch firmware is ot compatible. Icompatible firmware does ot stack together ad therefore caot be upgraded i the ormal maer. As a geeral rule, v1.0x firmware switches do ot stack with v1.1, v1.2, v1.3 ad later switches ad vice versa. Older v1.1x switches will usually stack with ewer rev 1.1x switches. Avid ISIS ships with a stadaloe firmware Avid ISIS Upgrade Utility which is suitable for upgradig (or dowgradig) ay firmware versio of switch. This utility should be o had for ay upgrade if the ormal upgrade procedure fails for ay reaso. This utility ca be foud i the Avid ISIS software kit i a folder called \AvidISISUtilities\ISIS 7000\. For details o the use of this utility, see Ruig the Avid ISIS Upgrade Utility o page 174. For more details o compatibility betwee firmware versios, search the olie Kowledge Base at for ISIS firmware matrix. If you are replacig a existig switch i the stack, you do ot eed to add/remove chassis or do aythig to the stack. Use the followig procedure to swap a switch.

187 Switch Replacemet Switch Replacemet To replace a ISS or IXS switch: 1. Discoect all etwork itercoect cables ad remove old switch. (Power remais o at all times.) 2. Isert ew switch but do ot attach the stackig cable yet. 3. Update switch to correct firmware (if ecessary) usig the Avid ISIS Upgrade Utility, see Avid ISIS Upgrade Utility o page 170. a. Istall Avid ISIS Upgrade Utility o a spare computer or laptop. b. Load the firmware package o your spare computer or laptop that matches the firmware o your Avid ISIS. c. Assig IP address o Laptop to d. Coect the Etheret cable to the Maagemet Port of the ew switch. e. Start the Avid ISIS Upgrade Utility. I the Istall packages sectio select add ad browse to correct firmware package that you loaded o your spare computer or laptop. f. The utility should detect the switch o automatically. If ot, you ca put i the IP address maually. g. Check the switch ad select Start Istall. h. Moitor the upgrade via the Avid ISIS Upgrade Utility util complete. This takes about 20 miutes. 4. Oce the switch is at the correct firmware ad restarted, the stackig cable ca be attached. 5. Verify that the switch is pigable via the correct stack IP address from aother switch o the same side of the stack (subet). Addig a Egie This sectio covers the simplest cofiguratio o addig a egie to a system (1 egie, 2 switches ad 16 ISBs). If you are expadig a system with v1.x hardware, see the v2.1.1 (or earlier) Avid ISIS Setup Guide for detailed procedures. To add a egie: 1. Rack egie i proper positio. 2. Istall power supplies, switches, ad ISBs. 3. Apply power to the egie. 4. Allow chassis to boot fully, about 2 miutes. 187

188 Addig a Egie 5. Update the firmware o each switch if ecessary (see Switch Replacemet o page 187). 6. Add the left switch to the stack: a. Ope the switch web page o ay switch o the left stack. b. Click add/remove chassis. You should see the existig stack with the same umber of chassis as are curretly i the system. c. Click add chassis ad the click OK. Wait for the request to get to all switches (all bars tur gree). The immediately attach the stackig cable from the left IXS to the switch. This should be at the ready state before clickig OK. d. Wait up to 5 miutes. - If the stackig procedure is successful, the ew chassis (verify by serial umber) is ow listed i the chassis list. - If you do ot see it listed there after waitig ad pressig F5 a few times, discoect the stackig cable ad repeat steps c ad d util chassis is successfully added to the stack. 7. Oce the left switch is added to the stack, verify that the ew switch is at the expected IP address by pigig the ew switch from aother switch (ot maagemet IP). You ca get the IP address from the ISIS Maagemet Cosole ad click Chassis from the list o the left ad the click the Details tab o the ew chassis serial umber. 8. Attach the stackig cable to right switch ad verify that the ew switch is at the expected IP address by pigig the ew switch from aother switch (ot maagemet IP). 9. Oce the switches are added ad cofirmed okay, update the ISB firmware ad add the ISBs to the filesystem. a. Highlight ew chassis i ISIS Maagemet Cosole Chassis widow ad click Upgrade Storage Blades, b. Oce upgraded, add the ew ISBs to the filesystem. Whe added they become Storage Elemets listed as a Spare i the Type colum. c. Select all the ew Storage Elemets ad add them to the Storage Group. Oce i a Storage Group they become Active i the Type colum ad a redistributio is iitiated. This ca take several hours. The upgrade ad cliet activity ca cotiue durig this process. Do ot go through the add chassis procedure a secod time. The chassis has already bee added to the stack. 188

189 Egie Replacemet Egie Replacemet Use the followig procedure whe replacig a ISIS egie. For purposes of this procedure, the egie to be replaced is referred to as old chassis ad the replacemet egie as ew chassis. To replace a ISIS egie: 1. Note the egie serial umber o the frot of the old chassis. Serial umbers are adhered o the rack-mout ears of the Avid ISIS Egie (uder the plastic screw covers, if istalled). If you have ot already oted the host ames, passwords, IP address, ad other importat etwork details, see Preupgrade Iformatio o page Log ito the ISIS Maagemet Cosole ad get details o the old chassis (use the serial umber that you record o the frot) ad ote the left ad right IP addresses. 3. Discoect the CX-4 itercoect cables from the old chassis. 4. Discoect the 1-Gb coectios ad ay 10-Gb (optical) coectios from old chassis. 5. Ope a Switch Aget Web page of ay Zoe 1 cliet o the left side. Ope the Switch Aget page via the Ifo butto o the egies details page. For more details, see the Avid ISIS Admiistratio Guide. a. Click Switch Blade i the Maagemet Cosole. b. Select the Switch Blade i the Switch Blade page ad click Show Ifo. c. Log ito the Switch Aget page (se-admi is the default password). 6. Click the System tab > Add/Remove chassis. 189

190 Egie Replacemet 7. Fid the serial umber of the old chassis i the Serial Number list ad click the Delete butto for that chassis. 8. Wait for the operatio to be completed (all chassis i the list displays gree ad The cofiguratio request completed successfully is displayed). The old chassis serial umber should o loger be listed i the Serial Number list. 9. Power-off the old chassis by pullig a sigle power cord ad the pullig the remaiig two power cords simultaeously. 10. Carefully remove all ISBs from the old chassis ad put them i a safe place. 11. Carefully remove both switches from the old chassis, otig from which side of the chassis each switch was removed. Put them i a safe place. 12. Carefully remove all three power supplies from the old chassis ad put them i a safe place. 13. Remove the old chassis from the rack. 14. Istall the ew chassis ito the rack (without the ISBs, switches, ad power supplies). 15. Carefully reisert all ISBs. 16. Carefully reisert the three power supplies. 190

191 Replacig a Iteral System Director Drive 17. Carefully reisert both switches ito the origial positio i which they were i o the old chassis. Do ot recoect ay cables at this time. All thumb screws should be secured ad sug. 18. Power-o the ew chassis by simultaeously isertig two of the power cords ad the the third. Give the ew chassis at least 3 miutes to iitialize ad whe all ISBs have solid gree LEDs. After 3 miutes if the ISBs are all blikig gree i uiso, call Avid Customer Support. 19. Reattach the CX-4 itercoect cables to the left ad right switches 20. Go back to the Switch Aget Web page (use ay left switch other tha the oe beig added). Select Cofiguratio > Add/Remove chassis. The ew chassis serial umber should ow be listed i the Serial Number list. 21. Go to tools ad select pig. Eter the left IP address oted i step 1. Both switches i the ew chassis should ow be pigable. 22. Recoect ay 1-Gb ad 10-Gb cables that were discoected earlier. 23. Verify the proper operatio of both stacks by ruig the Path Diag from a cliet i each of the followig locatios: Zoe 1 left, Zoe 1 right, Zoe 2 left, Zoe 2 right, ad Zoe 3. Replacig a Iteral System Director Drive There are two system drives istalled i the Avid ISIS Egies. The two drives are mirrored ad accessible from the rear of the Egie. If you have a failure o either oe of the two system drives you ca pull the failed drive out of the Egie ad istall a replacemet without turig off the Avid ISIS Egies. The Avid ISIS cotiues to ru properly if oe of the two system drives are removed. As soo as you istall a replacemet system drive ito the vacat system drive slot, the system begis the process of creatig a mirror of the origial drive o the ew drive. All Avid ISIS operatios cotiue to ru uiterrupted. The drive carriers for the system drives are locked to avoid them from opeig durig shipmet. The plastic drive carrier key is mouted o the rear of the Egie beside the system drives. To replace the System Director drive: 1. Remove the failed drive from the frot of the System Director by releasig the drive latch o the frot of the drive ad pullig the drive from the chassis. 2. Isert the ew drive completely ito the ope drive slot ad close the drive latch. The ew drive iitiates ad completes the repair with o other itervetio. 191

192 Replacig the System Director Replacig the System Director Use the followig procedure if you are replacig your System Director to a ewer model server. This icludes updatig from a 32-bit System Director to a 64-bit System Director, or updatig the Itel SR2400 or SR2500 to the AS3000. Before you start the System Director replacemet procedure: Istall the ew System Director ito the rack. If plaig a Stadby System Director, also istall the secod System Director ito the rack. The ew Stadby System Director is cofigured after this ew Active System Director is ruig, see Cofigure a Failover Coectio o page 128. Istall the Avid ISIS v2.0 or later software o the ew System Director, see Software Upgrade o page 145. Make sure your existig Active ad Stadby System Directors are healthy, verify that the system is i good workig order. Do ot upgrade to the ew System Director if there are issues with the old System Director, see Health Check o page 144. Update the software o existig Active ad Stadby System Directors to the same Avid ISIS versio as the ew System Director, see Software Upgrade o page 145. Avid has shipped the Itel SR2500 System Director with a 32-bit operatig system ad 9 MB of memory. If you have this model System Director ad wat to upgrade to a 64-bit operatig system, you must purchase a Widows 64-bit operatig system licese ad re-image the 32-bit Itel SR2500 System Director. Save your curret versio of the metadata, see O the old servers that are beig removed: o page 192. Load the Widows operatig system, see Reistallig the Widows Storage Server 2008 Operatig System o page 198. This is ot ecessary if you have purchased a ew System Director. Import the curret versio of the metadata, see O the ew server that is to become the active System Director: o page 193. O the old servers that are beig removed: 1. Idetify the existig Stadby System Director ad stop the System Director service via the ISIS Cotrol Pael. 2. Idetify the existig Active System Director ad stop the System Director service via the ISIS Cotrol Pael. 3. O the Active System Director, locate ad preserve the D:\Program Files\Avid Techology\AvidUityISISSystemDirector64Bit\PartitioDump.bi file. This file is a exported versio of the metadata. 192

193 Replacig the System Director 4. Copy the PartitioDump.bi file ito a temporary directory o the ew System Director that is to become the ew Active System Director. The Avid System Director software prevets you from creatig a shared folder o the System Directors. The followig are a couple suggested ways of movig the PartitioDump.bi file. - Use a USB flash drive that has the capacity to move the PartitioDump.bi file. - Create a etwork share o a cliet system o the etwork ad copy the PartitioDump.bi file to that shared folder. From the ew System Director copy the PartitioDump.bi file ito the temporary folder. O the ew server that is to become the active System Director: 1. Verify that you have the curret copy of the PartitioDump.bi file from the old Active System Director. 2. Start the Avid ISIS ad click System Director Cotrol Pael from the Lauch Pad or Start > Programs > Avid > ISIS System Director ad select Cotrol Pael. 3. Cofigure the virtual ame ad IP address o the ew Active System Director to match the old Active System Director. Cofigure the virtual ame ad IP address usig the fuctios i the Cofiguratio tab of the ISIS System Director Cotrol Pael. 4. If usig the same IP addresses as the old System Director, make sure to shut dow the old System Director first to prevet a IP coflict. It is acceptable to chage the IP address scheme of the ew System Director. It is ot recommeded that you chage the virtual ISIS ame. 5. Click Stop System Director. The Cofigure File System butto becomes active. 193

194 Replacig the System Director 6. Click Cofigure File System. The File System Cofiguratio dialog box opes. 7. Select Create Active File System From Import ad click OK. 8. You are prompted to avigate to the PartitioDump.bi file you saved o the Active ew System Director. The file is copied to a locatio used by the Active System Director ad its extesio is chaged from bi to import. D:\Program\Avid\ISIS System Director\PartitioDump.import The Active ew System Director creates a ew file system ad imports the metadata from the file. 9. Deactivate the Avid software licese or move the Applicatio Key (dogle) from the old System Director to the ew System Director. 10. Verify that the System Director is ow ruig ad Active. Start the Maagemet Cosole ad verify that all workspaces are listed. If ot, call customer support before cotiuig. 11. Cofigure the ew Stadby System Director, see Cofigure a Failover Coectio o page

195 12 Usig the Product Recovery USB for 64-bit System Directors This sectio describes the procedures to recover your Avid ISIS system drive by reistallig Widows Storage Server 2008 ad Avid specific additios ad chages. c c This procedure restores oly the Widows operatig system ad the hardware drivers. It does ot restore the Avid ISIS software. The Avid ISIS software must be reistalled separately, after the operatig system recovery is complete. The versio umber of the image ca be foud i the C:\IMAGE.TXT file o the root directory of the system drive. The Avid ISIS ships with a backup product recovery image o the D: or E: partitios of the system drive. Avid highly recommeds you copy the image to the 16 GB USB flash drive provided with your Avid ISIS. Whe you perform a full product recovery of the Avid ISIS system drive, you lose the product recovery image ad the metadata o the system drive. After reimagig the server the Admiistrator password is set to is-admi. You might eed to reistall the Widows Storage Server 2008 operatig system o your Avid ISIS System Director if you are directed to do so by Avid Customer Support. The reistallatio offers you two optios: Perform a Widows Storage Server 2008 istallatio to the etire system. This replaces all the data from all the available partitios o your system drive. You ca perform this operatio if you are iitializig your system drive. You lose metadata if you restore all the partitios of the drive. Perform this operatio to replace oly the operatig system o your system drive. Typically this removes the first partitio (C:); the other partitios are ot chaged. Creatig a Product Recovery USB Flash Drive Avid highly recommeds you copy the image to the 16 GB USB flash drive provided with your Avid ISIS as part of your iitial setup. The followig procedure describes how to create the product recovery USB flash drive. The product recovery image is icluded o the E:\ partitio of the system drive.

196 Creatig a Product Recovery USB Flash Drive c Oce you have created the bootable USB flash drive usig the Product Recovery tool, the USB flash drive you will be able to re-istall the operatig system ad drivers as it was shipped from Avid. Whe you perform a full product recovery of the Avid ISIS system drive usig the product recovery USB flash drive, you lose the product recovery image o the D: or E: partitio of the system drive. To create a product recovery USB flash drive: 1. Locate the 16 GB USB flash drive Avid provided with the Avid ISIS ad isert it ito the frot USB port. 2. Click Create Recovery USB Drive from the istaller splash scree or double-click the AvidRecoveryImageTool.exe file icluded i the software istaller kit from the followig locatio: \AvidISISUtilities\ A direct lik to this file is icluded i the software istall splash scree (Create Recovery USB Drive). The Avid USB recovery image creator widow opes. 196

197 Creatig a Product Recovery USB Flash Drive 3. Click Select Image to locate the product recovery image from D: or E: partitio of the Avid ISIS system drive (the tool s browser opes to the E: partitio by default, you might eed to browse to the D: partitio to locate the.ari file). 4. Select the.ari file. The Sca butto becomes active whe you select the image file. The Select USB flash drive meu lists USB devices that are istalled ad capable of acceptig the image file. If the iserted USB flash drive does ot appear i the drop dow meu, verify the capacity of the USB flash drive. 5. Click Sca. 6. Select the USB flash drive from the Select USB flash drive meu. The Write image butto becomes active whe you select the USB flash drive. 7. Click Write image. Creatig the product recovery image o the USB flash drive ca take 18 to 45 miutes depedig o the capabilities of the USB flash drive. 8. Click OK to ackowledge the warig about losig all previous data o the USB flash drive. The Write image butto becomes a Cacel butto whe the image is beig created. If you cacel the write image process, the process starts over from the begiig o the ext udertakig. 9. Click Ok whe process is completed. 10. The USB flash drive appears i the taskbar as a ico. Remove the USB flash drive as follows: a. Double-click the USB ico i the taskbar. A pop-up meu appears with a list of attached USB devices. a. Select the USB flash drive with the product recovery image. b. Click Stop. c. Click OK to remove the selected USB device. d. Remove the USB flash drive from the Avid ISIS. 197

198 Reistallig the Widows Storage Server 2008 Operatig System Reistallig the Widows Storage Server 2008 Operatig System To reistall the Widows Storage Server 2008 operatig system from the Avid Product Recovery flash drive: 1. Make sure all cliets stop ay activity ad umout their workspaces. 2. All cliets eed to exit Cliet Maager. 3. Locate the 16 GB USB flash drive with the Avid ISIS image. 4. Use the System Director Cotrol Pael to stop the System Director. 5. Isert USB flash drive ito the USB port i the system. You must eter the BIOS with USB flash drive plugged-i to set correct drive boot order. 6. Select Start > Shut Dow. The Shut Dow Widows dialog box opes. 7. Select Restart, ad click OK. The Widows Storage Server 2008 operatig system restarts. 8. Press the Delete key several times durig startup util you see Eterig Setup. 9. Set the USB Drive to boot first. Navigate to the Boot tab > Hard Disk Drives > 1st Drive ad select USB Kigsto DataT. The 2d Drive settig chages to the RAID: Itel Volume. Depedig o the maufacturer of the USB flash drive, this USB selectio i the BIOS might chage. The iitial release of Avid ISIS icludes a Kigsto USB flash drive. This might ot be the maufacturer of the USB flash drive i future releases. 10. Select the Advaced tab > CPU Cofiguratio, make sure the hyper thread optio Itel HT Techology is [Disabled]. 11. Select the Advaced tab > IPMI Cofiguratio, make sure Restore o Power Loss is set to [Last State]. 12. Press F10 to Exit ad Save your chages. The system cotiues to start from the USB flash drive. Wait util two widows appear, click o the blue widow ad select oe of the available optios: - Recover oly the OS partitio. - Recover the etire system disk. 198

199 Cofigurig the System Drive Usig Widows 2008 Storage Server Setup c c Whe you recover the etire system disk, the recovery image o the D: or E: partitio is removed. - Exit without doig a recovery. 13. At the prompt, type the umber of the operatio you wat to perform: t If you type 1 or 2, a warig scree opes, iformig you that you are about to recover the operatig system. Cotiue with step 14. t If you type 3, the recovery quits to the Mai meu. You eed to type 3 agai to get to commad widow. Press Ctrl+Alt+Delete to quit i ay of these widows. 14. A yellow scree appears type Y. 15. A red scree appears type Y. The reimagig takes 20 to 30 miutes. Do ot remove the USB flash drive while performig the product recovery. If you remove the USB flash drive a error is displayed statig it caot write the Ghosterr.txt file. If the USB flash drive was removed, you caot cotiue the process by re-istallig the USB flash drive. You would have to start the recovery process from the begiig. 16. A gray scree prompts you to reboot. Type R, ad quickly remove the USB flash drive from the system. Cofigure the operatig system as described i the followig sectio. The Apply Computer Setup message is displayed for 3 to 5 miutes. Cofigurig the System Drive Usig Widows 2008 Storage Server Setup After you recover the Widows Storage Server 2008 operatig system, several system parameters are set icludig a system Disk Check. The system restarts, ad you are prompted to eter the Widows activatio key. This umber is o the Widows Certificate located o the right-side of the Egie top cover. You eed this Widows umber i the followig procedure. To set up the Widows operatig system: 1. (If removed) Recoect all the etwork Etheret cables. 2. Whe the Product Key scree opes, type the Product Key from the Certificate of Autheticity i the Product Key text box. The certificate is o the top of the Avid ISIS Egie. 199

200 Cofiguratio Settigs Not I The Image c c The Product Key Autheticity is verified with Microsoft through a Iteret coectio. If you do ot have the Avid ISIS coected to a i-house etwork, you eed to phoe i your Product Key ad get a Autheticity umber back from Microsoft. The Widows Storage Server 2008 Setup utility starts, ad the a dialog box opes showig the Licese Agreemet scree. 3. Select I accept the agreemet. 4. Click Next. The Avid ISIS Egie restarts (potetially more tha oce). 5. Log o as Admiistrator ad is-admi as the password. 6. After your system restarts for the last time, customize the system ad local settigs. See the Widows documetatio for more iformatio. t If you are outside the Uited States, customize the system ad local settigs. t You might wat to create a ew system admiistrator ame ad password. t Compay Name ad Orgaizatio. t Date ad Time Settigs. t Network Workgroup ad Computer Domai settigs. Whe the operatig system is restored i the Avid ISIS Egie, a uique computer host ame is created based o the MAC ID of the system board. Each time you re-image your Avid ISIS Egie, the same ame will be geerated. Although if you have chaged the computer host ame of your Avid ISIS Egie, you eed to reapply your computer host ame agai. 7. Start the system ad istall Avid ISIS software, see Loadig the Software o page 87. Cofiguratio Settigs Not I The Image After you recover the Widows Storage Server 2008 operatig system, The followig settigs eed to be chaged. 200

201 Cofiguratio Settigs Not I The Image Admiistrative User Password The Admiistrator password eeds to be set to ever expire. To chage the admiistrator password expiratio settig: 1. Click Start > Settigs > Cotrol Pael ad select Admiistrative Tools. 2. Double-click Local Security Policy. 3. Expad Accout Policy i the left pae ad select Password Policy. 4. Double-click Maximum password age i the right pae. 5. I the Local Security Settig tab, set the password to expire i 0 days (password will ot expire). 6. Click Apply. 7. Click OK ad close all ope widows. Network Port Cofiguratio Settigs The followig chages eed to be made i the Itel Pro Properties settigs. ISIS Egie Itel Pro/1000 Network Port Settigs Optio Flow Cotrol Iterrupt Moderatio Settig Disabled Off Receive Buffers 1024 Trasmit Buffers 1024 To set up etwork port properties: 1. Right-click the Network ico o the desktop ad select Properties. The Properties dialog widow opes. 201

202 Cofiguratio Settigs Not I The Image 2. Click Maage Network Coectios. 3. Right-click the first Pro 1000 etwork port ad select Properties. 4. I the Properties dialog box select Iteret Protocol Versio 4 (TCP/IPv4) ad click Cofigure. 5. If ask to cofirm ay chages, click Yes. 202

203 Cofiguratio Settigs Not I The Image 6. Click the Advaced tab. 7. Click the Performace Optios i the Settig list. 8. Click Properties. 9. Click Flow Cotrol ad set the Value to Rx&Tx Eabled. 10. Click Iterrupt Moderatio Rate ad set the Value to Off 11. Check that the Receive Buffers ad set the Value to Check that the Trasmit Buffers ad set the Value to Click OK to close the Performace Optios. 14. Click the Power Maagemet tab. 15. Deselect the reduce lik speed durig stadby power savig optio. 16. Click OK to close the Server Adapter Properties dialog box. 17. Repeat steps 3 through 15 to cofigure the secod Itel Pro 1000 port. 18. Restart the Avid ISIS Egie. 203

204 13 Specificatios ad Notices This sectio provides iformatio o the dimesios ad weight, the evirometal, the electrical, ad the power cord specificatios for the Avid AS3000 whe used as the ISIS 7000 System Director. It also recommeds the use of a Uiterruptible Power Supply ad supported etwork cablig. Dimesios ad Weight The followig table lists the dimesios ad weight. Compoet Dimesios ad Weight Compoet Height Width Depth Weight AS3000 System Director 1.75 i (44.4 mm) 19 i (482.6 mm) 27 i (685.8 mm) 40.0 lb (18.1 kg) with drives istalled Eviromet The followig table lists the evirometal specificatios. Evirometal Specificatios Compoet Operatig Temperature Operatig Humidity Storage Temperature AS3000 System Director 32 F to 104 F (0 C to 40 C) 5% to 95% (at 38 C) o-codesig 4 F to 140 F ( 20 C to 60 C)

205 Electrical Electrical The followig table lists the electrical specificatios. Electrical Specificatios Compoet Voltage Frequecy Watts (Max. U.S.) AS3000 System Director 100 to 240 Vac Two hot-swap redudat AC power supplies 50 to 60 Hz 650 W Uiterruptible Power Supply (UPS) w Avid highly recommeds you create a separate derived power system for your ISIS 7000 System Director. This provides protectio agaist sudde power surges or losses that could cause you to lose files or experiece data corruptio.the power outlets eed to be from the same distributio pael. This helps prevet groud loops that ca be caused by pluggig equipmet ito power sources with differet groud potetials. Make sure there is adequate, dedicated power for the UPSs. You should have all the electrical work at your site doe by a licesed electricia. The electrical chages must meet coutry, state, ad local electrical codes. The ISIS 7000 System Director supports UPS devices that are coected usig etwork coectios, USB coectios, ad serial coectios. Istall the software from the UPS maufacturer for advaced shutdow behavior, calibrate the UPS device. These software packages also allow for a coected Widows server to sed alerts to other Widows servers to perform actios. If your ISIS 7000 System Director is coected to a etwork, etwork policy settigs might also prevet you from completig this procedure. Make sure there is adequate power ad the correct receptacle type for each hardware compoet, the rack power strips, ad the UPSes. Do ot use extesio cords to plug i ay of the hardware compoets. 205

206 Supported Cablig Supported Cablig Avid supports the followig cable types for coectig a ISIS 7000 System Director system. If you eed ru your cable greater distaces, call Avid Customer Support for supported cable ad accessory iformatio. Supported Cables Cable Coectio Type Avid egie itercoect CX-4 cable. Oly available from Avid. Fuctio Coect egies. See Removig the Avid Egie Itercoect Cable o page 44 for proper removal. Coector Style ad Maximum Cable Legth CX-4 coector There are three supported legths at this time: 1, 3, ad 5 meters Etheret etwork cable, CAT5e, CAT6, or CAT6a Coects: RJ45 coector Etheret Avid ISIS cliets System Directors ad cliets to 1 Gb ports o a ISS Avid Iterplay servers to shared storage etworks Avid AirSpeed capture ad playback servers to shared storage etworks Avid ISIS 7000 maagemet port to laptop 100 Meters; If usig CAT5e the cable must be rated for 350 MHz for maximum legth. The miimum GigE cable legth for Avid etwork products is 6 feet or 2 meter. 206

207 Supported Cablig Supported Cables Cable Coectio Type Fuctio Coector Style ad Maximum Cable Legth Optical cables c w Coects: 10-Gb port of switch to optical 10-Gb port o the Avid ISIS egie. ISS 10-Gb optical port to switch port ISS 10-Gb optical port to 10-Gb Etheret Cliet 10-Gb Cliet to 10 Gb Switch port 10-Gb Etheret switch to 10-Gb Etheret Switch The maximum legth for 10 Gb Etheret cable is defied by the core diameter (measured i micros) ad modal badwidth (i uits of MHz*km). Avid supports multi-mode fiber cable usig 850 m trasceivers (short distaces). Specificatios for these cables ca be foud i the ISO structured cablig documet. MMF 62.5 micro cable Modal Badwidth of: (Overfilled Lauch (OFL) Badwidth, typical of OM1 cable) 160 MHz*km at 26 meters 200 MHz*km at 33 meters MMF 50 micro cable Modal Badwidth of: 500 MHz*km at 82 meters (Overfilled Lauch Badwidth, typical of OM2 cable) 2000 MHz*km at 300 meters (Effective Modal Badwidth, typical of OM3 cable) Avid supports sigle-mode fiber cable usig 1310 m trasceivers (log distaces): SMF ITU G.652.A/B 9 micro cable up to 10 km Whe coectig to the 10 Gb port, it is importat to follow two rules: Esure that the cable has the required modal badwidth for the distace of the ru. Make sure that all multimode cables betwee a switch port ad the other ed of the cable ru are of the same diameter (for example, 50/125 um or 62.5/125 um). Sigle mode trasceivers are Class 1 laser product per IEC Amedmet 2(2001) ad IEC Operatig this product i a maer icosistet with iteded usage ad specificatio may result i hazardous radiatio exposure. 207

208 Supported Cablig Supported Cables Cable Coectio Type Avid ISIS X2 optical trasceivers Avid ISIS XFP optical trasceivers Avid ISIS SFP+ optical trasceivers Avid ISIS SFP optical trasceivers Fuctio Trasceiver used i: Cisco 4948 ad 4900M Trasceiver used i: Force10 switch ad ISIS ISS1000 Trasceiver used i: ISIS ISS2000 Trasceiver used i: Force10 optical switch Coector Style ad Maximum Cable Legth SC coector X2 = Cisco X2-10GB-SR for MMF X2 = Cisco X2-10GB-LR for SMF The miimum cable legth for -LR ad -SR trasceivers is 2 Meters. LC coector XFP = 10G-XFP-SR for MMF XFP = 10G-XFP-LR for SMF XFP = 10G-XFP-SR or Picolight XXL-SC-S45-21 for MMF XFP = 10G-XFP-LR or Bookham 10G-BASE-LR for SMF The miimum cable legth for -LR ad -SR trasceivers is 2 Meters. LC coector SFP+ multi-mode short rage (SR) 850m JDS PLRXPL-SC-S43-21-N JDS PLRXPL-SC-S43-22-N Avago AFBR-700SDZ Avago AFBR-703SDZ SFP+ log rage (LR) Fiisar FTLX1471D3BCL for SMF Avago AFCT-701SDZ for SMF JDSU JSH-01LWAA1 for SMF The miimum cable legth for -LR ad -SR trasceivers is 2 Meters. LC coector SFP 1000BASE-SX short rage (SR) Force10 GP-SFP2-1S The miimum cable legth for -LR ad -SR trasceivers is 2 Meters. 208

209 A Safety ad Regulatory Iformatio This documet cotais safety ad regulatory iformatio for Avid hardware. Warigs ad Cautios FCC Notice Caadia Notice (Avis Caadie) LED Safety Notices Europea Uio Declaratio of Coformity Disposal of Waste Equipmet by Users i the Europea Uio Argetia Coformity Australia ad New Zealad EMC Regulatios Japa EMC Regulatios Korea EMC Regulatios Taiwa EMC Regulatios Warigs ad Cautios c c c c c c c c This equipmet is iteded oly for istallatio i a RESTRICTED ACCESS LOCATION. Never istall equipmet if it appears damaged. Discoect the power cord before servicig uit. Oly perform the services explicitly described i this documet. For services or procedures ot outlied i this documet, speak with authorized Avid service persoel. Follow all warigs ad cautios i the procedures. Operate the device withi its marked electrical ratigs ad product usage istructios. If you eed to replace a battery i a Avid hardware uit, be sure to use the correct battery type. There might be a risk of explosio if a battery is replaced by a icorrect type. Dispose of used batteries accordig to the maufacturer's istructios. For products with a power switch the mai power switch should remai accessible after istallatio.

210 FCC Notice (Hebrew Warigs ad Cautios) FCC Notice Part 15 of the Federal Commuicatio Commissio Rules ad Regulatios has established Radio Frequecy (RF) emissio limits to provide a iterferece free radio frequecy spectrum. May electroic devices produce RF eergy icidetal to their iteded purpose. Class A Equipmet This equipmet has bee tested ad foud to comply with the limits for a Class A digital device, pursuat to Part 15 of the FCC rules. These limits are desiged to provide reasoable protectio agaist harmful iterferece whe the equipmet is operated i a commercial eviromet. This equipmet geerates, uses, ad ca radiate radio frequecy eergy ad, if ot istalled ad used i accordace with the istructios, may cause harmful iterferece to radio commuicatios. Operatio of this equipmet i a residetial area is likely to cause harmful iterferece, i which case the user will be required to correct the iterferece at persoal expese. 210

211 Caadia Notice (Avis Caadie) Modificatios Cables The FCC requires the user to be otified that ay chages or modificatios made to Avid hardware that are ot expressly approved by Avid Techology may void the user s authority to operate the equipmet. Coectios to Avid hardware must be made with shielded cables with metallic RFI/EMI coector hoods i order to maitai compliace with FCC Rules ad Regulatios. Caadia Notice (Avis Caadie) Class A Equipmet This Class A digital apparatus meets all requiremets of the Caadia Iterferece-Causig Equipmet Regulatios. Cet appareil umérique de la classe A respecte toutes les exigeces du Règlemet sur le matériel brouilleur du Caada. LED Safety Notices Avid hardware might cotai LED or Laser devices for commuicatio use. These devices are compliat with the requiremets for Class 1 LED ad Laser Products ad are safe i the iteded use. I ormal operatio the output of these laser devices does ot exceed the exposure limit of the eye ad caot cause harm. Stadard to which coformity is declared: (Class 1 Eye safe per requiremets of IEC / CDRH) 211

212 Europea Uio Declaratio of Coformity (Hebrew LED Safety Notices) Europea Uio Declaratio of Coformity Declaratio of coformity Koformitätserklärug Déclaratio de coformité Declaració de Cofomidad Verklarig de overeestemmig Dichiarazioe di coformità We/Wir/Nous/WIJ/Noi: Avid Techology 75 Network Drive Burligto, MA, USA Europea Cotact: Nearest Avid Sales ad Service Office or Avid Techology Iteratioal B.V. Sadyford Idustrial Estate Uit 38, Carmahall Road Dubli 18, Irelad 212

213 Europea Uio Declaratio of Coformity declare uder our sole resposibility that the product, erkläre, i alleiiger Veratwortug,daß dieses Produkt, déclaros sous otre seule resposabilité que le produit, declaramos, bajo uestra sola resposabilidad, que el producto, verklare oder oze veratwoordelijkheid, dat het product, dichiariamo sotto ostra uica resposabilità, che il prodotto, Product Name(s): ISIS 7000 Model Number(s): XX Product Optio(s): This declaratio covers all optios for the above product(s). to which this declaratio relates is i coformity with the followig stadard(s) or other ormative documets. auf das sich diese Erklärug bezieht, mit der/de folgede Norm(e) oder Richtliie() übereistimmt. auquel se réfère cette déclaratio est coforme à la (aux) orme(s) ou au(x) documet(s) ormatif(s). al que se refiere esta declaració es coforme a la(s) orma(s) u otro(s) documeto(s) ormativo(s). waaraar deze verklarig verwijst, aa de volede orm(e) of richtlij(e) beatwoordt. a cui si riferisce questa dichiarazioe è coforme alla/e seguete/i orma/o documeto/i ormativo/i. The requiremets of the Europea Coucil: Safety: Directive 2006/95/EC UL , 2d editio CAN/CSA-C22.2 No ; 2007 IEC , 2d editio EN :2006 EMC: Directive 2004/108/EC EN55022:2006 /A1:2007 EN55024:1998 /A1:2001 /A2:2003 EN :2006 EN :2008 Gerrett Durlig, VP of Egieerig, Shared Services Issued I Burligto MA, USA

214 Disposal of Waste Equipmet by Users i the Europea Uio Disposal of Waste Equipmet by Users i the Europea Uio This symbol o the product or its packagig idicates that this product must ot be disposed of with other waste. Istead, it is your resposibility to dispose of your waste equipmet by hadig it over to a desigated collectio poit for the recyclig of waste electrical ad electroic equipmet. The separate collectio ad recyclig of your waste equipmet at the time of disposal will help coserve atural resources ad esure that it is recycled i a maer that protects huma health ad the eviromet. For more iformatio about where you ca drop off your waste equipmet for recyclig, please cotact your local city recyclig office or the dealer from whom you purchased the product. Argetia Coformity Made i USA Australia ad New Zealad EMC Regulatios Ke Hopkis Avid Techology (Aust) Pty Ltd c/o Elliot House Suite 810, Level Arther St North Sydey NSW

215 Japa EMC Regulatios Japa EMC Regulatios Class A Equipmet This is a Class A product. I a domestic eviromet this product may cause radio iterferece i which case the user may be required to take corrective actios. VCCI-A Korea EMC Regulatios Class A Equipmet Please ote that this equipmet has obtaied EMC registratio for commercial use. I the evet that it has bee mistakely sold or purchased, please exchage it for equipmet certified for home use. Taiwa EMC Regulatios Taiwa EMC Regulatios BSMI Class A EMC Warig 215

216 Taiwa EMC Regulatios Warig Statemet 1. UV ray radiatio - Followig statemet or equivalet: - Followig markig or other equivalet markig: 2. Operator touchable area protectio Operatio maual should have followig statemet ad statemet should be show o device, or put o similar setece: 3. Heat-related hazards Ijury may result from high temperatures uder ormal operatig coditios, causig: - Burs due to cotact with hot accessible parts - Degradatio of isulatio ad of safety-critical compoets - Igitio of flammable liquids Examples of measures to reduce risks iclude: - Takig steps to avoid high temperature of accessible parts - Avoidig temperatures above the igitio poit of liquids - Provisio of markig to war USERS where access to hot parts is uavoidable High temperature warig markig you may use the followig high temperature warig markig: 216

217 Taiwa EMC Regulatios 4. Mechaical hazards Ijury may result from: - Sharp edges ad corers - Movig parts which have the potetial to cause ijury - Equipmet istability - Flyig particles from implodig cathode ray tubes ad explodig high pressure lamps Examples of measures to reduce risks iclude: - Roudig of sharp edges ad corers - Guardig - Provisio of SAFETY INTERLOCKS - Providig sufficiet stability to free-stadig equipmet - Selectig cathode ray tubes ad high pressure lamps that are resistat to implosio ad explosio respectively - Provisio of markigs to war USERS where access is uavoidable 5. Radiatio Ijury to USERS ad to SERVICE PERSONS may result from some forms of radiatio emitted by equipmet. Examples are soic (acoustic), radio frequecy, ifra-red, ultraviolet ad ioizig radiatio, ad high itesity visible ad coheret light (lasers). Examples of measures to reduce risks iclude: - Limitig the eergy level of potetial radiatio sources - Screeig radiatio sources - Provisio of SAFETY INTERLOCKS - Provisio of markigs to war USERS where exposure to the radiatio hazard is uavoidable 6. Chemical hazards Ijury may result from cotact with some chemicals or from ihalatio of their vapors ad fumes. 217

218 Taiwa EMC Regulatios Examples of measures to reduce risks iclude: - Avoidig the use of costructioal ad cosumable materials likely to cause ijury by cotact or ihalatio durig iteded ad ormal coditios of use - Avoidig coditios likely to cause leakage or vaporizatio - Provisio of markigs to war USERS about the hazards 7. Safety warig statemet for equipmet that is uder hazardous voltages 8. Equipmet with touch curret exceedig 3.5 ma Oe of the followig labels, or a label with similar wordig, shall be affixed adjacet to the equipmet AC MAINS SUPPLY coectio: 9. A EUT that provides TELECOMMUNICATIONS NETWORK coectio ports for coectio of multiple items of other telecommuicatios equipmet shall ot create a hazard for USERS ad TELECOMMUNICATIONS NETWORK SERVICE PERSONS due to summatio of TOUCH CURRENT 218

219 Taiwa EMC Regulatios 10. Replaceable batteries If a equipmet is provided with a replaceable battery, ad if replacemet by a icorrect type could result i a explosio (for example, with some lithium batteries), the followig applies: - If the battery is placed i a OPERATOR ACCESS AREA, there shall be a markig close to the battery or a statemet i both the operatig ad the servicig istructios - If the battery is placed elsewhere i the equipmet, there shall be a markig close to the battery or a statemet i the servicig istructios The markig or statemet shall iclude the followig or similar text: 219

220 Taiwa EMC Regulatios 11. Warig to service persos Suitable markigs shall be provided o the equipmet or a statemet shall be provided i the servicig istructios to alert a SERVICE PERSON to a possible hazard, where both of the followig coditios exist: - Where a fuse is used i the eutral of sigle-phase equipmet either permaetly coected or provided with a o-reversible plug - Where, after operatio of the fuse, parts of the equipmet that remai eergized might represet a hazard durig servicig The followig or similar wordig is regarded as suitable: 220

221 Idex Numerics 10-Gb cable 29 1-Gb cable 29 A Access to system 52 Activatig software 111 without Iteret coectio 113 Activatio ID 110 Addig a egie 187 Addig hardware 186 Addig remote host 105 Addresses virtual 131, 134 Admiistrator password 195 password (Maagemet Cosole) 95 After 199, 200 Applicatio key see Licece key 92 Argetia Coformity 214 Australia EMC regulatios 214 Auto-coect (Cliet Maager) 105 Autoru.exe file 88, 151, 152 Avago, SFP+ 208 Avid olie support 13 traiig services 14 web site 91 Avid Licese Cotrol tool 90 B Bid Storage Elemets 94 Bidig order 136 Boards, space for chagig 52 Butto NMI 25 power 26 system reset 25, 25 C Cable 10-Gb 29 CX itercoect 29 legth 206 micro 207 multi-mode fiber 207 OM2, OM3 207 optical 207 remove itercoect 44 specificatios 207 Cables Category 5 or coectig 43 described 43 space for coectig 52 supported 206 Caadia iterferece causig equipmet regulatios 211, 215, 215 Category 5 or 6 cables 206 Chassis See Egie Checklist health of system 144, 186 ew istall 18 preupgrade 164 software 15 Chuk sizes 30 Cisco 208

222 Idex Clearace 52 Cliet architecture 35 maximum 35 Cliet Maager auto-coect 105 coectig from Zoe cliets 105 documetatio 13, 87 Prefereces dialog box 106 Cliet Maager maiteace 181 Complete shutdow 182 Compoets, space for chagig 52 Cofigure System Director Cotrol Pael 93, 129, 132, 138, 193 virtual ame 93, 129, 132, 138, 193 Widows operatig system 199, 200 Cofigure the Virtual Addresses 131, 134 Coectig cables 43, 52 Coector itercoect 29 USB 25 Cotrol pael System Director 93, 129, 132, 193 Cotrol pael, System Director 25, 177 Create New Active file system 94, 130, 133, 194 Create New Active 93, 129, 132, 138, 193 Crossover coectio validatio 135 CX-4 cable 206 D Daily maiteace 176 Deactivate Licese software 115 Device ID 111 Diagostics switch 178 switch ifrastructure 163 Dimesios 204 Documetatio cliet software 13, 87 Drive activity 26 flash 195 Dump metadata 93, 129, 132, 138, 193 E EIA rack uits 51 Egie addig 187 frot view 27 itercoect 29 itercoect cable removal 44 power supplies 28 rear view 28 replacemet 189 Evirometal requiremets 204 Etheret switches 29 Europea Uio otice 212 F Failover bidig order 136 described 26 System Director 178 Fas 28 FCC otice 210 File system 20 Firmware icompatible 186 utility 170 Flash drive recovery 195 USB 87 Flash software 102 Force10 coectors ad cables 208 Foudry 29 Frot pael cotrols, System Director 25 Full Redistributio 179, 179 G Gree LEDs 25 H Hardware addig compoets 186 Health check 144, 186 Health Moitor

223 Idex Host 105 I Image versio file 146 Idirect licese activatio 113 Ifrastructure diagostics 163, 178 Istall software 87 Istallatio, i a rack 51 Istaller splash scree 88 Istaller kit 87 Itegrated switch 29 Itercoect cable 29 coectors 29 Iteral space for chagig drives 52 Iterplay Framework 136 ISB (ISIS Storage Blade) described 21 fuctio 27 password 72, 77 slot positios 27 ISIS Cliet Istallers 90 ISIS SNMP Extesio Aget 90, 90 ISS (ISIS Itegrated Switch) described 22 LED 29 locatio 28 IXS (ISIS Expasio Switch) described 22, 29 fuctio 27 LEDs 29 locatio 28 J JDSU 208 JDSU, SFP+ 208, 208 K KVM switch 65 L Lauch pad ico 96, 137 LED IXS (ISIS Expasio Switch) 29 system drive 26 system ID 26 system status 26 Legth, cable 206 Licese key activatio 92 Licese software activatio 111 deactivate 115 Loadig software 87 Log i 95, 95 M Maiteace check system health 144, 186 Cliet Maager 181 daily 176 mothly 178 weekly 178 Maagemet coectio 29 Maagemet Cosole bid 94 password 95 Maximum umber of cliets 35 storage 30 Maximum legth 206 Micro cable 207 Modal badwidth 207 Moitor VGA coector 65 Mothly maiteace 178 Multi-mode fiber cable 207 N Namig covetio 21 Network activity LEDs 25 zoes 36 Network coectio 223

224 Idex bidig order 136 New istall checklist 18 New Zealad EMC regulatios 214 NMI (o-maskable iterrupt) butto 25 Nomeclature 21 O Olie support 13 Operatig system cofigure 199, 200 reistall 198 Optical cable 29, 207 Optical trasceivers 208, 208, 208 P Packets received 135 Password admiistrator 195 ISB 72, 77 Maagemet Cosole 95 storage blade 142 switch 142 System Director 24, 71, 142 PathDiag Tool 161 Picolight 29 Port, maagemet 29 Power butto 26 cord coectio 67 specificatios 205 Power supply described 28 locatio 28 Prefereces (Cliet Maager) 106 Preupgrade iformatio 164 Product descriptios 21 Product recovery, flash drive 195 R Rack istallatio 61 moutig istructios 51 positio 54 rack uits 54 requiremets 52 Rack-mout istallatio 51 requiremets 52 Rear pael, System Director 26 Received packets 135 Recommeded maiteace 176 Recovery flash drive 195 Recreatig file system 20 Red LED 26 Redistributio 179, 179 Regulatory iformatio 210 Reistall Widows 198 Remote Host 105 Replace egie 189 switch 187 Requiremets for rack moutig 52 S Safety iformatio 210 Server room shutdow 182 Servicig, space for 52 SFP+ 29, 208 Shutdow server room 182 Sapshot tool 178 Software Flash 102 istaller described 89, 90 licese 111 loadig 87 Software upgrade 15, 145 Space for chagig compoets 52 Specificatios dimesios ad weights 204 evirometal 204 power 205 Splash scree 88 Status messages storage elemets 177 Stop System Director 93, 129, 132, 138, 193 Stop/Start server 93, 193 Storage blade password 72, 77, 142 Storage elemets 30 See also ISB status

225 Idex Storage Groups addig ISBs 31 movig workspaces 31 size 30 Storage limit 30 Supported cables 206 Switch addig 186 described 29 diagostics 163 firmware utility 170 ifrastructure diagostics 178 KVM 65 replacemet 186, 187 Switch Aget page 189 Switch blade password 142 System drive LED 26 ID LED 26 reset butto 25, 25 status LED 26 System Director 2U rack size 24 Cotrol Pael 93, 129, 132, 138, 177, 193 Create New Active file system 94, 130, 133, 194 failover 178 frot cotrol pael 25 frot pael 25 image versio 146 log i 95, 95 password 24, 71, 95, 95, 142 rear pael 26 recovery 195 secod 26 software 90 stop/start service 93, 193 System disk 25 System error 26 System ID 111 T Taiwa EMC regulatios 215 Task bar ico 96, 137 Traiig services 14 Trasceivers 29, 207, 208 Troubleshootig 13 U check health 144, 186 recommeded maiteace 176 Upgrade checklist 15 firmware utility 170 post upgrade verificatio 161 preupgrade checklist 164 procedure 145 See also Upgrade Utility software 15, 145 Upgrade utility fuctioal descriptio 170 locatio 174 mai widow 172 overview 170 procedure for ruig 174 software iterface 172 USB (uiversal serial bus) coector 25 flash drive 87, 195 keyboard ad mouse 65 port described 25 software istaller 87 Utility list of available tools 180 upgrade firmware 170 V Validate crossover coectio 135 Verificatio of upgrade 161 Versio of image 146 VGA moitor 65 Virtual Addresses, cofigure 131, 134 Virtual ame 93, 129, 132, 138, 193 W Weekly maiteace 178 Weight 204 Widows evet logs 178 reistall 198 Widows Update

226 Idex X XFP 29 XFP trasceivers 208 Z Zoe examples 36 Zoe cliets

227 Avid 75 Network Drive Burligto, MA USA Techical Support (USA) Visit the Olie Support Ceter at Product Iformatio For compay ad product iformatio, visit us o the web at